Atrium Ambiance Hotel

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9.2
/10
Exceptional
109 reviews

What Guests Say About Their Stay

JULIE

10.0
/ 10
Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.

Felecia

10.0
/ 10
The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.

Gordon

10.0
/ 10
This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.
In the Area
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M. Portaliou 24, Rethymno, Nomós Rethýmnis, Crete, Greece, 74133

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Atrium Ambiance Hotel is a hotel is located at Rethymno. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Atrium Ambiance Hotel

M. Portaliou 24, Rethymno, Nomós Rethýmnis, Crete, Greece, 74133
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General
In Rethymno (New Town)

Location
With a stay at Atrium Ambiance Hotel in Rethymno (New Town), you'll be within a 5-minute walk of Blue Beach and Town Beach. This spa hotel is 0.6 mi (1 km) from St. Anthony Gorge and 0.7 mi (1.1 km) from Paleontological Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Blue Beach - 0.3 km / 0.2 mi
Town Beach - 0.3 km / 0.2 mi
St. Anthony Gorge - 0.9 km / 0.6 mi
Paleontological Museum - 1 km / 0.6 mi
Rethymno Marina - 1.1 km / 0.7 mi
Port of Rethymnon - 1.2 km / 0.8 mi
Rethymnon Town Hall - 1.3 km / 0.8 mi
Kara Mousha Pasha Mosque - 1.3 km / 0.8 mi
Rethymnon Cathedral - 1.5 km / 0.9 mi
Ecclesiastical Museum - 1.5 km / 0.9 mi
Rethymnon Venetian Port - 1.6 km / 1 mi
Centre for Byzantine Art - 1.7 km / 1.1 mi
Agios Frangiskos Church - 1.8 km / 1.1 mi
Venetian Loggia - 1.8 km / 1.1 mi
Municipal Garden - 1.8 km / 1.1 mi

The nearest airports are:
Ioannis Daskalogiannis Airport (CHQ) - 73.2 km / 45.5 mi
Nikos Kazantzakis Airport (HER) - 81.4 km / 50.6 mi

The preferred airport for Atrium Ambiance Hotel is Nikos Kazantzakis Airport (HER).

Facilities
Pamper yourself with a visit to the spa, which offers massages. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is available for a surcharge.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

All facilities in Atrium Ambiance Hotel

Swimming Pool Atrium Ambiance Hotel
Swimming Pool
Fitness Center Atrium Ambiance Hotel
Fitness Center
Functional Hall Atrium Ambiance Hotel
Functional Hall
Common Space Atrium Ambiance Hotel
Common Space
Lobby Atrium Ambiance Hotel
Lobby

Things to Do

  • TV lounge
  • Outdoor pool
  • Garden
  • Spa
  • Library
  • Barbecue

Food and Drinks

  • Continental breakfast
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Computer station

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Atrium Ambiance Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Atrium Ambiance Hotel
121
Number of floors in Atrium Ambiance Hotel
4
Another facilities in Atrium Ambiance Hotel
TV lounge, Outdoor pool, Garden, Spa, Library

Frequently asked question in Atrium Ambiance Hotel

What are available facilities at Atrium Ambiance Hotel?
There are top facilites at Atrium Ambiance Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Atrium Ambiance Hotel?
The standard check-in time at Atrium Ambiance Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Atrium Ambiance Hotel provide breakfast?
Yes, Atrium Ambiance Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Atrium Ambiance Hotel?
Atrium Ambiance Hotel is a 4.0-star hotel.
How many floors does Atrium Ambiance Hotel have?
Atrium Ambiance Hotel has 4 floors.
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More Reviews from Other Guests in Atrium Ambiance Hotel

9.2
Exceptional
From 109 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.0

Service and Facilites

9.4

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Traveler Reviews Atrium Ambiance Hotel

Number of reviews per page
20
40
Top reviews
Nick
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff at the hotel are extremely nice and helpful, going out of their way to offer help and advice. We were also particularly surprised and grateful when a cake and sparkling wine was delivered by room service to mark my daughters birthday, it was a really nice touch. Our room wss nice and clean, plus very comfortable. The added bonus of a TV that let us stream from our devices was nice too. Food was in the main nice/good. We only ate at breakfast and dinner, so only had the buffet food. There was a great salad selection each night and a variety of local foods, plus pasta. Thr pool unfortunately I felt lets the hotel down. As the name suggests, it is an attrium, so it is completely surrounded by the hotel..this means it is a bit shaded at times, but main issue is it was unfortunately not the clearest and had signs that it needed a bit more cleaning along the sides where green algae was starting to show. Other things to consider - it is in a built up area , so there is a bit of street noise and parking is on the street. We didnt struggle to find a space , but did feel like we got lucky. Its a nice hotel though, and very close to the beach. It worked as a good base for our trip around the Island.
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Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms and excellent breakfast. However, no parking in the area with or without pay. The only amenity was the discount to their night dinner. Poor location. I would not recomend using this hotel.
Genevieve
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Booked a “Superior” room and they gave us a broom closet. We were supposed to have twin beds, but they gave us a king. Housekeeping then converted it into two twin beds pressed up against one another. Not like the photos at all (or my prior stay at the hotel). When I mentioned this, reception gave me he key to a larger room to look at. It was in line with the hotel photos, but the safe in this room was tiny and could not hold my valuables (the safe in the first room could). When I mentioned this, no further alternatives were offered so we chose the broom closet (and they charged me to use the safe). 12 tv channels worked, but 10 were in German (they offer 40 channels—this has nothing to do with the channels they tell you in advance they can’t get, these are the ones they offer but weren’t working). There is no maintenance person or manager before 9 or after 5. Bathroom was more of a wet room. Water temperature and pressure were inconsistent during the same shower. No working space in the bedroom or bathroom. Breakfast was disorganized and two of the breakfast ladies were unprofessional and irritating. Asked reception for a North American adapter. They gave me one for the UK. Asked again and they said they didn’t have one (that’s after two trips to reception). Receptionist was clueless when asked for a beach bed or restaurant recommendation. A very disappointing and uncomfortable two days. Will not return. Ever. Will never recommend.
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Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!
Raymond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Modern hotel, good service, the breakfast was amazing
Simon
icon-Business
Business
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Friendly and helpful staff. No coffee or tea making facilities
JULIE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.
Felecia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.
Gordon
icon-with Partner
with Partner
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.
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Verified traveler
8.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Pros: -The Dutch receptionist is the biggest asset of this hotel! She was so nice and helpful! -Clean hotel and modern enough -Plenty of sunloungers available all the time -best fresh orange juice and tzatziki I ever had -good poolside cocktails Cons: - The waiting staff are very rude. Especially the tall blonde lady. She needs to remember this is a hotel restaurant not an army canteen. - the room and bathroom are tiny. I booked a superior room. There is barely any room to move in the bathroom. The shower is good and spacious though. - food is only ok. Nothing special and just a few dishes to choose from. We did find something to eat though every night. - desserts are poor but there was watermelon at breakfast and dinner. - cleaners always forgot to give us 2 large bathroom towels and would just leave 1 large and 2 small towels. We asked reception to give us another towel one night and they had none..very annoying as it happened almost every day.
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Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Flawless stay! Amazing staff, rooms, pool, location, food, entertainment. Can not recommend enough
Tom
8.0
/10
Reviewed 477 week(s) ago

Expedia Group verified review

Nice hotel with pool close to the beach. Staff were really friendly, room was modern and also clean. We had bed and breakfast and, being British, found that it was targeted at European guests. There were a large variety of continental options while the cooked breakfast was of an okay quality. We had a great stay though and was a fantastic hotel, would definitely recommend!
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DIMITRIOS
8.0
/10
Reviewed 523 week(s) ago

Expedia Group verified review

I go 2s a year in Retymno for my work! It's perhaps my favorite city in Crete the unique is the beach in the city ! There is a new major Importance archeological region could Elefterna with a tremendous museum close to Arcade Monastery!
Thomas
10.0
/10
Reviewed 538 week(s) ago

Hotels.com verified review

Great place and very good prices.
Verified traveler
10.0
/10
Reviewed 685 week(s) ago

Expedia Group verified review

Had a ovely stay here. Staff are all very friendly and helpful and the hotel is spotlessly clean and the food is really good with something for everyone and the pool bar snacks are great at lunchtime if you can't be bothered to move! The hotel is fairly quiet with entertainment every other night but it was so close to town there is always plenty to do. Swimming pool area is well kept, plenty of sunbeds and although the sun is gone from the pool by around 4pm, it is quite a welcome relief! Rooms are clean and well kept and beds are comfortable!
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Jan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hoteĺlet oppfylte de aller fleste av våre krav til et feriehotell. Servicen var utmerket, rennhold utmerket og beliggenheten upåklagelig med kort vei til stranden. Utvalg og kvalitet på frokosten kan forbedres en god del.
Knut
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotellet var som vanlig helt topp. Pleier å overnatte noen ganger i året når det er ledige rom. Veldig fornøyd.
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Chambre très agréable et petit déjeuner très complet
maryse
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent petit déjeuner. Personnel à l'écoute. Chambre très bien. Deux bémols : Salle de bains très petite. Le bruit de la rue
Peter
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Havde booket exec suite med jacuzzi og med vin og champagne serveret på vær ved ankomst. Suiten var ikke klar på check in tidspunktet pga problemer med jacuzzien. Da vi fik suiten efter noget tid var der ikke hverken vin eller champagne og glas som beskrevet. Jacuzzien virkede stadig ikke (gammel model uden instruktioner) og den kunne ikke varme. På anden dagen fik vi en flaske og noget frugt. På 3. dagen virkede jacuzzien stadig ikke efter en tekniker udefra havde været forbi. Vi anmodede derfor om et andet værelse med jacuzzi, som vi så først fik på 4. dagen. Vi skulle selv anmode om kompensation og tale med hotwlmanageren inden der skete noget. De til ød ikke noget af sig selv hvilket vi forventer når tingene ikke er i orden. Hotelmanageren var til dels imødekommende med et ekstra vær vi kunne bruge på 4. dagen og en 20 mins gratis massage. Den fik vi dog forlænget til 45 min. Alt i alt et ok hotel men forventede noget mere imødekommenhed og initiativ til at kompensere for at tingene ikke var i orden på den dyreste suite hotellet.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.