아트리움 앰비언스 호텔

The staff at the hotel are extremely nice and helpful, going out of their way to offer help and advice. We were also particularly surprised and grateful when a cake and sparkling wine was delivered by room service to mark my daughters birthday, it was a really nice touch. Our room wss nice and clean, plus very comfortable. The added bonus of a TV that let us stream from our devices was nice too. Food was in the main nice/good. We only ate at breakfast and dinner, so only had the buffet food. There was a great salad selection each night and a variety of local foods, plus pasta. Thr pool unfortunately I felt lets the hotel down. As the name suggests, it is an attrium, so it is completely surrounded by the hotel..this means it is a bit shaded at times, but main issue is it was unfortunately not the clearest and had signs that it needed a bit more cleaning along the sides where green algae was starting to show. Other things to consider - it is in a built up area , so there is a bit of street noise and parking is on the street. We didnt struggle to find a space , but did feel like we got lucky. Its a nice hotel though, and very close to the beach. It worked as a good base for our trip around the Island.

Hoteĺlet oppfylte de aller fleste av våre krav til et feriehotell. Servicen var utmerket, rennhold utmerket og beliggenheten upåklagelig med kort vei til stranden. Utvalg og kvalitet på frokosten kan forbedres en god del.

Clean rooms and excellent breakfast. However, no parking in the area with or without pay. The only amenity was the discount to their night dinner. Poor location. I would not recomend using this hotel.

Hotellet var som vanlig helt topp. Pleier å overnatte noen ganger i året når det er ledige rom. Veldig fornøyd.

Chambre très agréable et petit déjeuner très complet

Excellent petit déjeuner. Personnel à l'écoute. Chambre très bien. Deux bémols : Salle de bains très petite. Le bruit de la rue

Havde booket exec suite med jacuzzi og med vin og champagne serveret på vær ved ankomst. Suiten var ikke klar på check in tidspunktet pga problemer med jacuzzien. Da vi fik suiten efter noget tid var der ikke hverken vin eller champagne og glas som beskrevet. Jacuzzien virkede stadig ikke (gammel model uden instruktioner) og den kunne ikke varme. På anden dagen fik vi en flaske og noget frugt. På 3. dagen virkede jacuzzien stadig ikke efter en tekniker udefra havde været forbi. Vi anmodede derfor om et andet værelse med jacuzzi, som vi så først fik på 4. dagen. Vi skulle selv anmode om kompensation og tale med hotwlmanageren inden der skete noget. De til ød ikke noget af sig selv hvilket vi forventer når tingene ikke er i orden. Hotelmanageren var til dels imødekommende med et ekstra vær vi kunne bruge på 4. dagen og en 20 mins gratis massage. Den fik vi dog forlænget til 45 min. Alt i alt et ok hotel men forventede noget mere imødekommenhed og initiativ til at kompensere for at tingene ikke var i orden på den dyreste suite hotellet.

Booked a “Superior” room and they gave us a broom closet. We were supposed to have twin beds, but they gave us a king. Housekeeping then converted it into two twin beds pressed up against one another. Not like the photos at all (or my prior stay at the hotel). When I mentioned this, reception gave me he key to a larger room to look at. It was in line with the hotel photos, but the safe in this room was tiny and could not hold my valuables (the safe in the first room could). When I mentioned this, no further alternatives were offered so we chose the broom closet (and they charged me to use the safe). 12 tv channels worked, but 10 were in German (they offer 40 channels—this has nothing to do with the channels they tell you in advance they can’t get, these are the ones they offer but weren’t working). There is no maintenance person or manager before 9 or after 5. Bathroom was more of a wet room. Water temperature and pressure were inconsistent during the same shower. No working space in the bedroom or bathroom. Breakfast was disorganized and two of the breakfast ladies were unprofessional and irritating. Asked reception for a North American adapter. They gave me one for the UK. Asked again and they said they didn’t have one (that’s after two trips to reception). Receptionist was clueless when asked for a beach bed or restaurant recommendation. A very disappointing and uncomfortable two days. Will not return. Ever. Will never recommend.

Wir waren sehr zufrieden

Alleen jammer dat je niet de hele dag zon hebt

Struttura ben tenuta pulita e silenziosa ottima per una bella vacanza di relax,personale super cortese,mia figlia ha avuto problemi con un virus intestinale la metre' di cui non ricordo il nome e stata superlativa con tutto lo staff,ogni giorno chiedeva delle condizioni, facendo preparare un pasto apposta per la dieta data dal medico dell' hotel . Cosa dire se divessi tornare a rethymno non avrei alcun dubbio a tornare in questo hotel .io darei anche una stellina in piu ..grazie per averci fatto sentire quasi a casa

Goed hotel - uitgebreid ontbijt - prima gelegen dichtbij het strand. Jammer dat er geen parkeermogelijkheid is aan het hotel.

Relativ neues und sauberes Hotel. Sehr schöner Ess-und Poolbereich. Das Personal war immer freundlich und hilfsbereit.

Recently renovated, very clean. Very courteous and helpful personnel.

Great hotel all in all. Worth mentioning: great breakfast and location!

Helt greit hotell. Standard har gått noe ned i det siste. Frokost ikke lenger som før

Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!

Modern hotel, good service, the breakfast was amazing

Alle sehr freundlich, zum Strand nur 200m

Friendly and helpful staff. No coffee or tea making facilities