Grand Hyatt Athens

Hotels
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8.6
/10
Very Good
1,469 reviews

What Guests Say About Their Stay

Jonathan

10.0
/ 10
Lovely 5 star hotel with a mind-blowing rooftop pool setup with the most incredible views of the Acropolis.

Maria

10.0
/ 10
Very classy hotel close with a wonderful view of the Parthenon, especially at night when it is lit. The staff attended to all our needs with a very friendly service. The room is spacious and renovated. Our room was in front of the six-lane street on the second floor (3rd floor in USA) and we had a balcony, we actually didn't hear the traffic and slept good. The included breakfast in the restaurant was excellent, too. We didn't have a chance to try the restaurant but had excellent room service. The location was not perfect if you are a tourist as there are almost no restaurants nearby and you have to walk about 8 minutes to get to the metro station or to the Acropolis. I would say this location caters more for business travelers. Also there are three strip clubs across the main street which makes the location look not too good but we felt safe walking during the day so it is not actually a bad area, we just laugh it off. The bed mattress is extra firm and the pillows are heavy and not fluffy so if you like soft bed and pillows this may not be for you. We spent two nights on our way back home from the islands.

Mark

10.0
/ 10
The free shuttle going to town hourly was nice —a couple restaurants within walking distance
In the Area
See Map
115, Syngrou Avenue, Athens, Nomarchía Athínas, Attica, Greece, 117 45

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Grand Hyatt Athens is located in area / city Athens. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Athens

115, Syngrou Avenue, Athens, Nomarchía Athínas, Attica, Greece, 117 45
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Lobby Grand Hyatt Athens
Lobby 2 Grand Hyatt Athens

Discover More About Grand Hyatt Athens

Discover the Grandeur of Grand Hyatt Athens

Welcome to the Grand Hyatt Athens, a beacon of luxury and sophisticated comfort nestled in the vibrant heart of Attica, Greece. This exquisite hotel offers an unparalleled experience for travelers seeking both relaxation and exploration. From its prime location to its world-class amenities and exceptional service, Grand Hyatt Athens promises a memorable stay, whether you're visiting for business or leisure. Immerse yourself in the elegance and warmth that defines this remarkable destination.

Grand Hyatt Athens Location

Grand Hyatt Athens is strategically situated in the bustling Syngrou Avenue area of Athens, Attica. Located at 115, Syngrou Avenue, Athens, Nomarchía Athínas, Attica, Greece, 117 45, the hotel offers convenient access to the city's most iconic landmarks and business districts. It is approximately 35 kilometers from Athens International Airport (ATH) and a mere 5 kilometers from the city center, making it easily accessible for all travelers. The surrounding area is a dynamic mix of modern urban life and historical significance, offering a captivating atmosphere for guests. Its proximity to major transit routes ensures that exploring the wonders of Athens is effortless.

Grand Hyatt Athens Facilities & Services

Facilities for guests at Grand Hyatt Athens are designed to cater to every need, ensuring a seamless and enjoyable experience.
  • A state-of-the-art fitness center, open 24 hours, equipped with the latest cardio and strength training equipment.
  • An outdoor swimming pool, perfect for a refreshing dip, operating daily from 9:00 AM to 7:00 PM.
  • The luxurious Grand Hyatt Spa, offering a range of rejuvenating treatments and therapies, open from 10:00 AM to 8:00 PM (additional fees apply).
  • Complimentary Wi-Fi access throughout the hotel.
  • On-site parking is available for guests, with a daily fee of approximately PHP 1,500.
  • Business center facilities, including meeting rooms and printing services, available during business hours.
  • Concierge services to assist with tour bookings, restaurant reservations, and transportation arrangements.

Grand Hyatt Athens Room Types

The room types of Grand Hyatt Athens offer a diverse selection to suit every preference, ensuring a comfortable and stylish retreat. Guests can choose from a variety of well-appointed rooms and suites, each designed with meticulous attention to detail.
  • King Bed Room with City View:

    Non-smoking, featuring a king-sized bed and a city view. Some rooms include a bathtub.
  • Twin Bed Room with City View:

    Non-smoking, equipped with two twin beds and a city view. Bathtub availability may vary.
  • Grand King Room:

    Spacious rooms with a king-sized bed and enhanced amenities, offering city views. Bathtub included in select rooms.
  • Grand Suite:

    Luxurious suites offering separate living areas, premium amenities, and stunning city vistas. All suites feature a bathtub.
  • Executive Suite:

    Elegantly appointed suites providing ample space and sophisticated furnishings, with city views and a bathtub.
Grand Hyatt Athens is a pet-friendly hotel, with specific conditions and an additional cleaning fee of PHP 3,000 per stay for guests bringing their pets. Please inquire about pet-friendly room availability when booking.

Grand Hyatt Athens Dining & Restaurants

Grand Hyatt Athens presents a culinary journey with its exceptional dining venues, offering a delightful array of flavors and ambiances.
  • The Grand Restaurant:

    The hotel's signature restaurant, offering a sophisticated dining experience with a focus on modern Mediterranean cuisine. Open daily for breakfast (7:00 AM - 10:30 AM, approx. PHP 1,800 per person), lunch (12:30 PM - 3:00 PM, approx. PHP 2,500 per person), and dinner (7:00 PM - 11:00 PM, approx. PHP 3,000 per person).
  • The Lobby Lounge:

    A relaxed and elegant space perfect for enjoying coffee, light snacks, and evening cocktails. Open daily from 10:00 AM to 1:00 AM. Light snacks range from PHP 500 to PHP 1,000.
  • The Rooftop Bar:

    Offering breathtaking panoramic views of the Acropolis and the city, this stylish bar serves creative cocktails and premium beverages. Open seasonally from 6:00 PM to 2:00 AM. Cocktails start at approximately PHP 700.

Grand Hyatt Athens Nearby Attractions and Activities

The Grand Hyatt Athens is ideally positioned to explore the rich tapestry of historical and cultural attractions that Athens has to offer.
  • The Acropolis and Parthenon:

    An iconic ancient citadel perched above the city, a UNESCO World Heritage site.
  • Acropolis Museum:

    A modern museum housing artifacts found on the Acropolis hill.
  • Plaka District:

    The charming old historical neighborhood of Athens, known for its neoclassical architecture, narrow streets, and vibrant atmosphere.
  • Syntagma Square:

    The central square of Athens, home to the Hellenic Parliament and the Tomb of the Unknown Soldier.
  • National Archaeological Museum:

    One of the world's most important archaeological museums, showcasing artifacts from ancient Greece.
If you are looking for other activities around Grand Hyatt Athens, check out the best deals on Traveloka: Recommended activities in Athens!

How to Get to Grand Hyatt Athens from the Airport

Getting to Grand Hyatt Athens from Athens International Airport (ATH) is convenient, with several transportation options available.
  • Hotel Private Airport Transfer:

    The Grand Hyatt Athens offers a premium airport transfer service for a seamless arrival. This service can be arranged in advance through the hotel. Estimated cost: PHP 4,000 - PHP 6,000.
  • Taxi:

    Metered taxis are readily available at the airport's designated taxi rank. The journey to the hotel typically takes 30-45 minutes, depending on traffic. Estimated cost: PHP 1,500 - PHP 2,000.
  • Airport Premium Bus (X95):

    The X95 bus route connects the airport directly to Syntagma Square in the city center. From Syntagma Square, you can take a short taxi ride or public transport to the hotel. The bus fare is approximately PHP 200.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via their app for a convenient journey to the hotel. Estimated cost: PHP 1,200 - PHP 1,800.
For a stress-free journey, consider booking airport transfer services in advance or arrange the Grand Hyatt Athens airport transfer directly with the hotel.

Summary of Why You Should Choose to Stay at Grand Hyatt Athens

Choosing Grand Hyatt Athens for your next getaway guarantees an experience filled with luxury, comfort, and exceptional service. The hotel boasts a prime location, world-class facilities, and exquisite dining options, making it the perfect base for exploring Athens.
  • Prime Location:

    Easy access to major attractions, business districts, and transportation hubs.
  • Luxurious Accommodations:

    A wide range of elegantly designed rooms and suites to suit every need.
  • Exceptional Amenities:

    From a stunning rooftop bar to a rejuvenating spa and a well-equipped fitness center.
  • Outstanding Service:

    Attentive and professional staff dedicated to ensuring a memorable stay.
Room availability at Grand Hyatt Athens is often in high demand, so it's advisable to book in advance. For the best rates and a seamless booking experience, consider Booking Grand Hyatt Athens through Traveloka. Book budget hotels in Attica and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Grand Hyatt Athens

Bar, Cafe and Lounge Grand Hyatt Athens
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Athens
Swimming Pool
Entertainment Facility Grand Hyatt Athens
Entertainment Facility
Fitness Center Grand Hyatt Athens
Fitness Center
Functional Hall Grand Hyatt Athens
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Spa
  • Indoor pool
  • Garden
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Secure parking
  • Limited parking
  • Valet parking (surcharge)

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Terrace

Nearby Facilities

  • Gift shop
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Athens

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Google Pay, Apple Pay, Huawei Pay, Samsung Pay, and WeChat Pay
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed With Maximum Weight
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Athens
548
Number of floors in Grand Hyatt Athens
8
Another facilities in Grand Hyatt Athens
Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in Grand Hyatt Athens

What are available facilities at Grand Hyatt Athens?
There are top facilites at Grand Hyatt Athens such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Athens?
The standard check-in time at Grand Hyatt Athens is starting from 15:00 - 03:00 while the latest check-out time is at Before 11:00
Does Grand Hyatt Athens provide breakfast?
Yes, Grand Hyatt Athens provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Athens?
Grand Hyatt Athens is a 5.0-star hotel.
How many floors does Grand Hyatt Athens have?
Grand Hyatt Athens has 8 floors.
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More Reviews from Other Guests in Grand Hyatt Athens

Overall Ratings & Reviews Grand Hyatt Athens

Traveloka (1)
Other sources (1,468)
8.6
Very Good
From 1,468 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Athens

Number of reviews per page
20
40
Top reviews
Bret
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great spot, but checking in took a while. Need to step up their game.
Anne
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spacious and clean, appropriate for age of hotel. Wonderful welcoming staff and lovely roof top pool! Great breakfast options and good value overall.
Candace
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooftop and the pool are about the only good thing about this hotel. Room is small - booked a king size room received a double, not well maintained and there was mold in the shower. Front desk wasn’t helpful rooms were still being cleaned at check in time.
Jonathan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely 5 star hotel with a mind-blowing rooftop pool setup with the most incredible views of the Acropolis.
Pamela
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning rooftop pool. Beautiful hotel with fresh towels daily. Large bed. Leak in shower door seal meant the bathroom door was suffering from wood rot along the bottom.
stuart
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is great as a place to stay. However, we booked two rooms - one king bed and one family room. When we arrived they gave us a king room and a separate connecting room with a door between a double room and a twin room. All good - two rooms as booked, one good as a family room. On checkout though they insisted we pay city tax for three rooms, not two, even though Expedia quoted city tax for just two rooms and no-one had told us they would class the booking as three rooms. The woman on the desk was condescending and unhelpful telling us to look at the terms on the website. Our booking is with Expedia and it clearly says two rooms only. So we’re now trying to get our money back. Very poor service.
Read More
Timothy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hallways are outdated, otherwise a great building.
samir
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Discovered cockroach but hotel completely indifferent.
Liz
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast, spa, and pools are great. Possibly the best breakfast buffet we’ve had on a trip before. However, our room smelled like smoke for the entirety of the trip despite communicating our displeasure with the front desk. Upon check in, we had to bring our many bags up to our room ourselves and the area outside our room was quite loud in the middle of the night and woke us up several times. A little underwhelmed, especially considering this was our honeymoon trip and dreamed it would be extra special.
Read More
Aaron
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was wondeful
John
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

High quality hotel.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very classy hotel close with a wonderful view of the Parthenon, especially at night when it is lit. The staff attended to all our needs with a very friendly service. The room is spacious and renovated. Our room was in front of the six-lane street on the second floor (3rd floor in USA) and we had a balcony, we actually didn't hear the traffic and slept good. The included breakfast in the restaurant was excellent, too. We didn't have a chance to try the restaurant but had excellent room service. The location was not perfect if you are a tourist as there are almost no restaurants nearby and you have to walk about 8 minutes to get to the metro station or to the Acropolis. I would say this location caters more for business travelers. Also there are three strip clubs across the main street which makes the location look not too good but we felt safe walking during the day so it is not actually a bad area, we just laugh it off. The bed mattress is extra firm and the pillows are heavy and not fluffy so if you like soft bed and pillows this may not be for you. We spent two nights on our way back home from the islands.
Read More
Sandra Adams
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My complaint was that I booked a King bed room. When we checked in they put us in a queen room. I returned to the reception desk to say that we wanted a king room and the agent insisted that we had a king room. finally, I said if you want to go look, it is not a king bed. I had to argue with them and eventually they put us in a king room. that was an unpleasant experience, after flying for over 14 hours. I’m not sure if it was Expedia or the property but either way that left a bad taste in my mouth.
Read More
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The free shuttle going to town hourly was nice —a couple restaurants within walking distance
Yvonne
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed at the Grand Hyatt Athens for 13 nights and had a wonderful experience overall. The location was excellent for getting around Athens, and Uber service was very convenient from the hotel. There was also a fantastic restaurant directly across the street called Pilot that we really enjoyed during our stay. The hotel itself was very clean, welcoming, and beautifully maintained. The lobby was elegant and inviting, and the staff throughout the hotel were consistently kind, attentive, and helpful. We especially enjoyed the spa area and used it several times during our visit. The facilities included a steam room, sauna, indoor lap pool, rooftop pool, and another pool on the first floor. Everything was spotless and beautifully kept. The rooftop area also offers a gorgeous view of Athens, which made it a very relaxing place to spend time. The only small disappointment was that the hot tub was not actually hot, and we were told there was nothing they could do about it due to safety reasons. Also, while the rooftop restaurant had a beautiful atmosphere and stunning views, the menu choices were somewhat limited and the food was quite expensive, so we only ate there once. Overall, we truly enjoyed our stay and would absolutely recommend the Grand Hyatt Athens to others visiting the city. We had a lovely experience and really have no major complaints whatsoever.
Read More
Jasbir
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was good but the same every day. Housekeeping services can be very slow at times. Rooms could do with an update. Pool/bar was good with a good selection.
Tyler
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, friendly staff
Steven
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooms are comfortable and clean, and nice roof top pool. The light shining through the transparent glass wall in the shower does little for anyone trying to sleep in while their another occupant is up and using the shower/bathroom. There is no Netflix, etc. and using a HDMI cable did not work to attach a computer/tablet to watch movies. Only 2-3 TV channels in English. If the hotel has a conference, the elevators are over filled, especially in the morning, trying to get to the roof top breakfast area. There is no other location in the hotel for breakfast. Took almost 15 minutes to get a elevator car down to the lobby to check-out. No free morning coffee available. Metro station 15 minute walk. Overall, not a "Grand Hyatt" experience at all. Find a small hotel closer to the Acropolis main area to really experience Athens!
Read More
Mouay
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel had both positive and negative aspects to our stay. The highlight was definitely the rooftop infinity pool and the beautiful view of the Acropolis, which was impressive and enjoyable. Unfortunately, the overall experience was disappointing for several reasons. The hotel’s location was not ideal, as it was directly across the street from sex clubs/strip clubs and next to abandoned buildings, which made the surrounding area feel uncomfortable and unappealing. In addition, I believed I had booked a king room with an Acropolis view and had even contacted the hotel approximately two weeks in advance to confirm the upgrade I thought I had paid for $366 a night. Unfortunately, I never received a response from the hotel, so I proceeded assuming the reservation details were correct. Instead, we were placed in a king room facing a dirty, empty parking lot. The bathroom was also a major issue. The shower stall repeatedly overflowed and flooded into the bedroom area. After contacting maintenance multiple times, we were informed that the issue was due to the design of the bathroom and that nothing could be done to fix it. As a result, we had to continuously request extra towels from room service each night to create a barrier preventing water from leaking further into the bedroom and toward the drain beside the toilet, which felt very unsanitary. I also contacted Expedia, since the booking was made through them, but unfortunately they offered little to no help.
Read More
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Hyatt Athens

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Athens

Traveloka (1)
Other sources (1,468)
8.6
Very Good
From 1,468 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Athens

Number of reviews per page
20
40
Top reviews
Bret
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great spot, but checking in took a while. Need to step up their game.
Anne
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spacious and clean, appropriate for age of hotel. Wonderful welcoming staff and lovely roof top pool! Great breakfast options and good value overall.
Candace
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooftop and the pool are about the only good thing about this hotel. Room is small - booked a king size room received a double, not well maintained and there was mold in the shower. Front desk wasn’t helpful rooms were still being cleaned at check in time.
Jonathan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely 5 star hotel with a mind-blowing rooftop pool setup with the most incredible views of the Acropolis.
Pamela
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning rooftop pool. Beautiful hotel with fresh towels daily. Large bed. Leak in shower door seal meant the bathroom door was suffering from wood rot along the bottom.
stuart
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is great as a place to stay. However, we booked two rooms - one king bed and one family room. When we arrived they gave us a king room and a separate connecting room with a door between a double room and a twin room. All good - two rooms as booked, one good as a family room. On checkout though they insisted we pay city tax for three rooms, not two, even though Expedia quoted city tax for just two rooms and no-one had told us they would class the booking as three rooms. The woman on the desk was condescending and unhelpful telling us to look at the terms on the website. Our booking is with Expedia and it clearly says two rooms only. So we’re now trying to get our money back. Very poor service.
Read More
Timothy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hallways are outdated, otherwise a great building.
samir
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Discovered cockroach but hotel completely indifferent.
Liz
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast, spa, and pools are great. Possibly the best breakfast buffet we’ve had on a trip before. However, our room smelled like smoke for the entirety of the trip despite communicating our displeasure with the front desk. Upon check in, we had to bring our many bags up to our room ourselves and the area outside our room was quite loud in the middle of the night and woke us up several times. A little underwhelmed, especially considering this was our honeymoon trip and dreamed it would be extra special.
Read More
Aaron
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was wondeful
John
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

High quality hotel.
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very classy hotel close with a wonderful view of the Parthenon, especially at night when it is lit. The staff attended to all our needs with a very friendly service. The room is spacious and renovated. Our room was in front of the six-lane street on the second floor (3rd floor in USA) and we had a balcony, we actually didn't hear the traffic and slept good. The included breakfast in the restaurant was excellent, too. We didn't have a chance to try the restaurant but had excellent room service. The location was not perfect if you are a tourist as there are almost no restaurants nearby and you have to walk about 8 minutes to get to the metro station or to the Acropolis. I would say this location caters more for business travelers. Also there are three strip clubs across the main street which makes the location look not too good but we felt safe walking during the day so it is not actually a bad area, we just laugh it off. The bed mattress is extra firm and the pillows are heavy and not fluffy so if you like soft bed and pillows this may not be for you. We spent two nights on our way back home from the islands.
Read More
Sandra Adams
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My complaint was that I booked a King bed room. When we checked in they put us in a queen room. I returned to the reception desk to say that we wanted a king room and the agent insisted that we had a king room. finally, I said if you want to go look, it is not a king bed. I had to argue with them and eventually they put us in a king room. that was an unpleasant experience, after flying for over 14 hours. I’m not sure if it was Expedia or the property but either way that left a bad taste in my mouth.
Read More
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The free shuttle going to town hourly was nice —a couple restaurants within walking distance
Yvonne
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed at the Grand Hyatt Athens for 13 nights and had a wonderful experience overall. The location was excellent for getting around Athens, and Uber service was very convenient from the hotel. There was also a fantastic restaurant directly across the street called Pilot that we really enjoyed during our stay. The hotel itself was very clean, welcoming, and beautifully maintained. The lobby was elegant and inviting, and the staff throughout the hotel were consistently kind, attentive, and helpful. We especially enjoyed the spa area and used it several times during our visit. The facilities included a steam room, sauna, indoor lap pool, rooftop pool, and another pool on the first floor. Everything was spotless and beautifully kept. The rooftop area also offers a gorgeous view of Athens, which made it a very relaxing place to spend time. The only small disappointment was that the hot tub was not actually hot, and we were told there was nothing they could do about it due to safety reasons. Also, while the rooftop restaurant had a beautiful atmosphere and stunning views, the menu choices were somewhat limited and the food was quite expensive, so we only ate there once. Overall, we truly enjoyed our stay and would absolutely recommend the Grand Hyatt Athens to others visiting the city. We had a lovely experience and really have no major complaints whatsoever.
Read More
Jasbir
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was good but the same every day. Housekeeping services can be very slow at times. Rooms could do with an update. Pool/bar was good with a good selection.
Tyler
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, friendly staff
Steven
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooms are comfortable and clean, and nice roof top pool. The light shining through the transparent glass wall in the shower does little for anyone trying to sleep in while their another occupant is up and using the shower/bathroom. There is no Netflix, etc. and using a HDMI cable did not work to attach a computer/tablet to watch movies. Only 2-3 TV channels in English. If the hotel has a conference, the elevators are over filled, especially in the morning, trying to get to the roof top breakfast area. There is no other location in the hotel for breakfast. Took almost 15 minutes to get a elevator car down to the lobby to check-out. No free morning coffee available. Metro station 15 minute walk. Overall, not a "Grand Hyatt" experience at all. Find a small hotel closer to the Acropolis main area to really experience Athens!
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Mouay
icon-with Friends
with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel had both positive and negative aspects to our stay. The highlight was definitely the rooftop infinity pool and the beautiful view of the Acropolis, which was impressive and enjoyable. Unfortunately, the overall experience was disappointing for several reasons. The hotel’s location was not ideal, as it was directly across the street from sex clubs/strip clubs and next to abandoned buildings, which made the surrounding area feel uncomfortable and unappealing. In addition, I believed I had booked a king room with an Acropolis view and had even contacted the hotel approximately two weeks in advance to confirm the upgrade I thought I had paid for $366 a night. Unfortunately, I never received a response from the hotel, so I proceeded assuming the reservation details were correct. Instead, we were placed in a king room facing a dirty, empty parking lot. The bathroom was also a major issue. The shower stall repeatedly overflowed and flooded into the bedroom area. After contacting maintenance multiple times, we were informed that the issue was due to the design of the bathroom and that nothing could be done to fix it. As a result, we had to continuously request extra towels from room service each night to create a barrier preventing water from leaking further into the bedroom and toward the drain beside the toilet, which felt very unsanitary. I also contacted Expedia, since the booking was made through them, but unfortunately they offered little to no help.
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Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel
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