雅典君悦大酒店

Gym is good and clean

The lifes are the big problem, the good in the restaurant also not good

Zimmer waren sehr sauber,Personal sehr nett und zuvorkommend. Frühstück war für alle, was dabei. Blick vom Restaurant und Pool war traumhaft, ob tagsüber oder am Abend.Das Hotel kann ich nur weiterempfehlen.

The breakfast, spa, and pools are great. Possibly the best breakfast buffet we’ve had on a trip before. However, our room smelled like smoke for the entirety of the trip despite communicating our displeasure with the front desk. Upon check in, we had to bring our many bags up to our room ourselves and the area outside our room was quite loud in the middle of the night and woke us up several times. A little underwhelmed, especially considering this was our honeymoon trip and dreamed it would be extra special.

Staff was wondeful

High quality hotel.

Very classy hotel close with a wonderful view of the Parthenon, especially at night when it is lit. The staff attended to all our needs with a very friendly service. The room is spacious and renovated. Our room was in front of the six-lane street on the second floor (3rd floor in USA) and we had a balcony, we actually didn't hear the traffic and slept good. The included breakfast in the restaurant was excellent, too. We didn't have a chance to try the restaurant but had excellent room service. The location was not perfect if you are a tourist as there are almost no restaurants nearby and you have to walk about 8 minutes to get to the metro station or to the Acropolis. I would say this location caters more for business travelers. Also there are three strip clubs across the main street which makes the location look not too good but we felt safe walking during the day so it is not actually a bad area, we just laugh it off. The bed mattress is extra firm and the pillows are heavy and not fluffy so if you like soft bed and pillows this may not be for you. We spent two nights on our way back home from the islands.

My complaint was that I booked a King bed room. When we checked in they put us in a queen room. I returned to the reception desk to say that we wanted a king room and the agent insisted that we had a king room. finally, I said if you want to go look, it is not a king bed. I had to argue with them and eventually they put us in a king room. that was an unpleasant experience, after flying for over 14 hours. I’m not sure if it was Expedia or the property but either way that left a bad taste in my mouth.

The free shuttle going to town hourly was nice —a couple restaurants within walking distance

We stayed at the Grand Hyatt Athens for 13 nights and had a wonderful experience overall. The location was excellent for getting around Athens, and Uber service was very convenient from the hotel. There was also a fantastic restaurant directly across the street called Pilot that we really enjoyed during our stay. The hotel itself was very clean, welcoming, and beautifully maintained. The lobby was elegant and inviting, and the staff throughout the hotel were consistently kind, attentive, and helpful. We especially enjoyed the spa area and used it several times during our visit. The facilities included a steam room, sauna, indoor lap pool, rooftop pool, and another pool on the first floor. Everything was spotless and beautifully kept. The rooftop area also offers a gorgeous view of Athens, which made it a very relaxing place to spend time. The only small disappointment was that the hot tub was not actually hot, and we were told there was nothing they could do about it due to safety reasons. Also, while the rooftop restaurant had a beautiful atmosphere and stunning views, the menu choices were somewhat limited and the food was quite expensive, so we only ate there once. Overall, we truly enjoyed our stay and would absolutely recommend the Grand Hyatt Athens to others visiting the city. We had a lovely experience and really have no major complaints whatsoever.

Breakfast was good but the same every day. Housekeeping services can be very slow at times. Rooms could do with an update. Pool/bar was good with a good selection.

Great hotel, friendly staff

Rooms are comfortable and clean, and nice roof top pool. The light shining through the transparent glass wall in the shower does little for anyone trying to sleep in while their another occupant is up and using the shower/bathroom. There is no Netflix, etc. and using a HDMI cable did not work to attach a computer/tablet to watch movies. Only 2-3 TV channels in English. If the hotel has a conference, the elevators are over filled, especially in the morning, trying to get to the roof top breakfast area. There is no other location in the hotel for breakfast. Took almost 15 minutes to get a elevator car down to the lobby to check-out. No free morning coffee available. Metro station 15 minute walk. Overall, not a "Grand Hyatt" experience at all. Find a small hotel closer to the Acropolis main area to really experience Athens!

This hotel had both positive and negative aspects to our stay. The highlight was definitely the rooftop infinity pool and the beautiful view of the Acropolis, which was impressive and enjoyable. Unfortunately, the overall experience was disappointing for several reasons. The hotel’s location was not ideal, as it was directly across the street from sex clubs/strip clubs and next to abandoned buildings, which made the surrounding area feel uncomfortable and unappealing. In addition, I believed I had booked a king room with an Acropolis view and had even contacted the hotel approximately two weeks in advance to confirm the upgrade I thought I had paid for $366 a night. Unfortunately, I never received a response from the hotel, so I proceeded assuming the reservation details were correct. Instead, we were placed in a king room facing a dirty, empty parking lot. The bathroom was also a major issue. The shower stall repeatedly overflowed and flooded into the bedroom area. After contacting maintenance multiple times, we were informed that the issue was due to the design of the bathroom and that nothing could be done to fix it. As a result, we had to continuously request extra towels from room service each night to create a barrier preventing water from leaking further into the bedroom and toward the drain beside the toilet, which felt very unsanitary. I also contacted Expedia, since the booking was made through them, but unfortunately they offered little to no help.

Very nice hotel

Beautiful rooftop pool

Helpful staff, wonderful pool and a view from it. But very bad soundproofing of windows in the rooms considering very noisy and busy road just in front of the hotel.

Kind staff, room was ready early, pool was beautiful and sunset was amazing on the roof!

Yes the room was clean, foor was good--too cold to use the pool

Dårlig vedlikehold. Før sto åpen etter renholdere. Gardinene falt ned. Lang ventetid på heis/travelt/for liten kapasitet. Oversvømmelse på badet. Treg inn/utsjekk. Personale manglet opplæring. Men; flott basseng på taket. God wifi. Umulig å få sen utsjekk uten å betale fyra.