Hotel San Carlos

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9.0
/10
Exceptional
517 reviews

What Guests Say About Their Stay

Chantal

10.0
/ 10
Very beautiful hotel in the middle of Guatemala City. Very clean, great service and the food was delicious

Edith

10.0
/ 10
This hotel started as a go-to for dental appointments at las Margaritas. It's now our go-to whenever we stay in town. The hotel is right on the Reforma and the parking lot is gated. A security guard will come out to greet you and confirm your reservation. Several of the front desk clerks are bilingual. Check-in is simple: all guests should have their passport ready. They'll hand you a small card where you'll print your name, add an email address, and sign in two places. The rooms have minimal amenities: a filter coffee pot (with complimentary coffee, tea, and bottled water) soap, shampoo, lotion, and a safe. Some rooms have more space than others. The TVs are hooked up to cable, not to the free WiFi, so casting or streaming isn't an option. The workout room upstairs has 2 treadmills, an elliptical machine, and a strength training machine. The rooms' A/C units are modern and quiet. While the sleeping area of the first room was small, the step in showers have always been roomy, and all of the bathrooms have modern fixtures. All in all, the service and the food in the restaurant is good. If you're feeling a little cramped, there are plenty of lounge areas for a change of scene. You can step into the pool for a quick refresh but it isn't large enough for laps or rec. Yes, you're in the city. There's definitely some city vibes going on but nothing outrageous. Given the price and the privacy, you can't go wrong here. It's a boutique experience at a bargain price.

NADIA

10.0
/ 10
Clean room, great location to explore the city and easy to get to the airport.
In the Area
See Map
Av. La Reforma 7-89, Zona 10, Guatemala, 10010

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Hotel San Carlos is a good choice when you are visiting Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel San Carlos

Av. La Reforma 7-89, Zona 10, Guatemala, 10010
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General


In Guatemala City (Zona 10)

Location


With a stay at Hotel San Carlos, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and Embassy of Mexico in Guatemala. This hotel is 1.5 mi (2.4 km) from Oakland Mall and 2.7 mi (4.3 km) from La Aurora Zoo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Avenida La Reforma - 0.1 km / 0.1 mi
Embassy of Sweden - 0.1 km / 0.1 mi
Embassy of Germany in Guatemala - 0.2 km / 0.1 mi
Embassy of Mexico in Guatemala - 0.2 km / 0.1 mi
Embassy of Lebanon - 0.3 km / 0.2 mi
The Village Shopping Center - 0.4 km / 0.2 mi
Hospital Herrera Llerandi - 0.6 km / 0.4 mi
Mediac Medical Zone - 0.6 km / 0.4 mi
Aldawa Mosque - 0.6 km / 0.4 mi
Avia Mall - 0.6 km / 0.4 mi
Sixtino II - 0.7 km / 0.4 mi
Union Church of Guatemala - 0.7 km / 0.4 mi
Plaza Fontabella Shopping Center - 0.9 km / 0.6 mi
Francisco Marroquin University - 1 km / 0.6 mi
Medical Center - 1 km / 0.6 mi

The preferred airport for Hotel San Carlos is La Aurora Intl. Airport (GUA) - 5.4 km / 3.4 mi

Facilities


Take advantage of recreation opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Restaurante San Carlos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel San Carlos

Swimming Pool Hotel San Carlos
Swimming Pool
Entertainment Facility Hotel San Carlos
Entertainment Facility
Functional Hall Hotel San Carlos
Functional Hall
Common Space Hotel San Carlos
Common Space
Lobby Hotel San Carlos
Lobby

Things to Do

  • Romantic proposal packages
  • Health club
  • Outdoor pool
  • Garden

General

  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel San Carlos

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel San Carlos
25
Another facilities in Hotel San Carlos
Romantic proposal packages, Health club, Outdoor pool, Garden, Smoking area

Frequently asked question in Hotel San Carlos

What are available facilities at Hotel San Carlos?
There are top facilites at Hotel San Carlos such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel San Carlos?
The standard check-in time at Hotel San Carlos is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel San Carlos provide breakfast?
Yes, Hotel San Carlos provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel San Carlos?
Hotel San Carlos is a 3.5-star hotel.
How many rooms are available at Hotel San Carlos?
Hotel San Carlos has 25 rooms in total.
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More Reviews from Other Guests in Hotel San Carlos

9.0
Exceptional
From 517 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel San Carlos

Number of reviews per page
20
40
Top reviews
Chantal
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very beautiful hotel in the middle of Guatemala City. Very clean, great service and the food was delicious
Edith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel started as a go-to for dental appointments at las Margaritas. It's now our go-to whenever we stay in town. The hotel is right on the Reforma and the parking lot is gated. A security guard will come out to greet you and confirm your reservation. Several of the front desk clerks are bilingual. Check-in is simple: all guests should have their passport ready. They'll hand you a small card where you'll print your name, add an email address, and sign in two places. The rooms have minimal amenities: a filter coffee pot (with complimentary coffee, tea, and bottled water) soap, shampoo, lotion, and a safe. Some rooms have more space than others. The TVs are hooked up to cable, not to the free WiFi, so casting or streaming isn't an option. The workout room upstairs has 2 treadmills, an elliptical machine, and a strength training machine. The rooms' A/C units are modern and quiet. While the sleeping area of the first room was small, the step in showers have always been roomy, and all of the bathrooms have modern fixtures. All in all, the service and the food in the restaurant is good. If you're feeling a little cramped, there are plenty of lounge areas for a change of scene. You can step into the pool for a quick refresh but it isn't large enough for laps or rec. Yes, you're in the city. There's definitely some city vibes going on but nothing outrageous. Given the price and the privacy, you can't go wrong here. It's a boutique experience at a bargain price.
Read More
NADIA
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, great location to explore the city and easy to get to the airport.
Keyla
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excelente localidad
Chantal
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was wonderful
Samantha Michel
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very nice way to end my stay in Guatemala!
Carl
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

quiet cozy and very private, love the security and how well you are protected there, recommend this to anyone whose looking for someone private elegant and super clean.
Grace
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everyone was super nice! The room was especially clean, and the pool.
Ricardo
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and place
William
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice and clean close to restaurants and quiet.
Ronda
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was wonderful. They made sure we had what we needed and went above and beyond to help us secure transportation. The facility was clean. The apartment we stayed in was spacious but needed a few updates. The pool was too cold to enjoy. Overall I would recommend this hotel because the staff made it everything.
Myra
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Small hotel with limited amenities
Jaclyn
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We loved our stay! The hotel was clean, the location felt safe and was close to the airport, our room was fantastic and the staff was so very helpful! They even gave us suggestions for how to remain safe at night and were helpful in calling us a taxi for the airport in the middle of the night. The food in the restaurant was delicious and had a wide selection of choices.
Read More
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes. Absolutely. Very friendly staff. The room was cleaned avery day.
Joanne
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very safe and a great location. Close to the airport and a good steak house nearby
Miriam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent service, clean rooms,very kind staff members and delicious food
Cameron
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel San Carlos was quiet, quaint, and cozy. The design and architecture made me feel as though I were staying in a small historical museum, with elegant, thoughtfully curated décor throughout. My room was spotless—I could actually smell fresh detergent on the bedding, which was a nice touch. The food was very good, especially the chicken parmesan. The staff was friendly, attentive, and accommodating. Although the hotel is only a short distance from the airport in terms of miles, traffic can make the commute surprisingly long. My ride from the airport took about 40 minutes to travel just two miles around 5:00 p.m., so timing is something to keep in mind. However, once settled in, I had no trouble safely using Uber to get to various sites and excursions.
Read More
Bobby
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Loved the nostalgia of the place
Tamar
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Big rooms, clean, nice and helpful staff. Felt very luxurious for a place by the airport!
David
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

So far everything good!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel San Carlos

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 517 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel San Carlos

Number of reviews per page
20
40
Top reviews
Chantal
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very beautiful hotel in the middle of Guatemala City. Very clean, great service and the food was delicious
Edith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel started as a go-to for dental appointments at las Margaritas. It's now our go-to whenever we stay in town. The hotel is right on the Reforma and the parking lot is gated. A security guard will come out to greet you and confirm your reservation. Several of the front desk clerks are bilingual. Check-in is simple: all guests should have their passport ready. They'll hand you a small card where you'll print your name, add an email address, and sign in two places. The rooms have minimal amenities: a filter coffee pot (with complimentary coffee, tea, and bottled water) soap, shampoo, lotion, and a safe. Some rooms have more space than others. The TVs are hooked up to cable, not to the free WiFi, so casting or streaming isn't an option. The workout room upstairs has 2 treadmills, an elliptical machine, and a strength training machine. The rooms' A/C units are modern and quiet. While the sleeping area of the first room was small, the step in showers have always been roomy, and all of the bathrooms have modern fixtures. All in all, the service and the food in the restaurant is good. If you're feeling a little cramped, there are plenty of lounge areas for a change of scene. You can step into the pool for a quick refresh but it isn't large enough for laps or rec. Yes, you're in the city. There's definitely some city vibes going on but nothing outrageous. Given the price and the privacy, you can't go wrong here. It's a boutique experience at a bargain price.
Read More
NADIA
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, great location to explore the city and easy to get to the airport.
Keyla
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excelente localidad
Chantal
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was wonderful
Samantha Michel
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very nice way to end my stay in Guatemala!
Carl
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

quiet cozy and very private, love the security and how well you are protected there, recommend this to anyone whose looking for someone private elegant and super clean.
Grace
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everyone was super nice! The room was especially clean, and the pool.
Ricardo
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and place
William
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice and clean close to restaurants and quiet.
Ronda
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was wonderful. They made sure we had what we needed and went above and beyond to help us secure transportation. The facility was clean. The apartment we stayed in was spacious but needed a few updates. The pool was too cold to enjoy. Overall I would recommend this hotel because the staff made it everything.
Myra
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Small hotel with limited amenities
Jaclyn
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We loved our stay! The hotel was clean, the location felt safe and was close to the airport, our room was fantastic and the staff was so very helpful! They even gave us suggestions for how to remain safe at night and were helpful in calling us a taxi for the airport in the middle of the night. The food in the restaurant was delicious and had a wide selection of choices.
Read More
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes. Absolutely. Very friendly staff. The room was cleaned avery day.
Joanne
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very safe and a great location. Close to the airport and a good steak house nearby
Miriam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent service, clean rooms,very kind staff members and delicious food
Cameron
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hotel San Carlos was quiet, quaint, and cozy. The design and architecture made me feel as though I were staying in a small historical museum, with elegant, thoughtfully curated décor throughout. My room was spotless—I could actually smell fresh detergent on the bedding, which was a nice touch. The food was very good, especially the chicken parmesan. The staff was friendly, attentive, and accommodating. Although the hotel is only a short distance from the airport in terms of miles, traffic can make the commute surprisingly long. My ride from the airport took about 40 minutes to travel just two miles around 5:00 p.m., so timing is something to keep in mind. However, once settled in, I had no trouble safely using Uber to get to various sites and excursions.
Read More
Bobby
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Loved the nostalgia of the place
Tamar
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Big rooms, clean, nice and helpful staff. Felt very luxurious for a place by the airport!
David
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

So far everything good!
Number of reviews per page
20
40