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clean and quiet.

Al hotel le hace falta mantenimiento, aparte ofrecen habitaciones insonorizadas y algunas no son así.

Excelente ubicacion, buen desayuno, bien tranquilo y lo amplio parqueo.

It was clean, pretty, and the staff were attentive, friendly,and helpful.

Amenities were okay. I would just be aware that they sometimes close the street on Sundays. be aware of traffic and street closure.

Great place to stay. I love it here

This has been out hotel choice in Guatemala City for many years.

We have stayed at the Hotel San Carlos many times over the last 15 years and will continue to do so. It is convenient, pristine, with great service. They offer excellent service to and from the airport, provided arrangements are made in advance. The rooms vary in size but all are comfortable. The restaurant offers (usually) a buffet breakfast; when it doesn't, one can order from the menu.

It was all good. Aesthetically exceptional. The lobby another common areas have perfect Aesthetics and great for relaxation. You like a bar they have a small intimate one

Besutiful hotel! We didnt get the room we had reserved originally to fit a family of 5 due to maintenance issues so they gave us 2 rooms, but they were perfectly located right in front of each other. The entire hotel and rooms were very clean. It could use some fresh paint but other than that it met our needs and more. The staff was incredibly sweet and helpful. They answered all our questions even before we arrived. We felt very safe especially with the security gate and security man located at the entrance. It was located close to a great steak house called Estancia that everyone recommended. It was just 5 min walking distance from the hotel. We had breakfast the next day and the service was great and food was hot and delicious ! We were very happy with our stay!

Everything was just perfect, the property, the restaurant and the staff was very helpful in every possible way.

Fachada muy bonita, el cuarto se sentía un poco anticuado pero muy limpio y funcional

Very beautiful hotel in the middle of Guatemala City. Very clean, great service and the food was delicious

This hotel started as a go-to for dental appointments at las Margaritas. It's now our go-to whenever we stay in town. The hotel is right on the Reforma and the parking lot is gated. A security guard will come out to greet you and confirm your reservation. Several of the front desk clerks are bilingual. Check-in is simple: all guests should have their passport ready. They'll hand you a small card where you'll print your name, add an email address, and sign in two places. The rooms have minimal amenities: a filter coffee pot (with complimentary coffee, tea, and bottled water) soap, shampoo, lotion, and a safe. Some rooms have more space than others. The TVs are hooked up to cable, not to the free WiFi, so casting or streaming isn't an option. The workout room upstairs has 2 treadmills, an elliptical machine, and a strength training machine. The rooms' A/C units are modern and quiet. While the sleeping area of the first room was small, the step in showers have always been roomy, and all of the bathrooms have modern fixtures. All in all, the service and the food in the restaurant is good. If you're feeling a little cramped, there are plenty of lounge areas for a change of scene. You can step into the pool for a quick refresh but it isn't large enough for laps or rec. Yes, you're in the city. There's definitely some city vibes going on but nothing outrageous. Given the price and the privacy, you can't go wrong here. It's a boutique experience at a bargain price.

Super hôtel. La literie est excellente, notre chambre était parfaite. La piscine et le petit jardin luxuriant étaient vraiment agréables. On recommande sans hésiter.

Clean room, great location to explore the city and easy to get to the airport.

Excelente localidad

Bien.

Everything was wonderful

Very nice way to end my stay in Guatemala!