The Ambassador, Mumbai

Went out of their way to make sure the stay was comfortable The staff were very friendly and helpful Listened and right away executed on anything shred

I usually stay at five-stars when I’m in Mumbai, splurging a little bit while still finding a good deal online that fits within my budget. But Mumbai hotel prices have gotten out of control and this time they were unusually high at my usual spots, so I booked The Ambassador (a slightly dated 4 Star) instead — and I’m genuinely glad I did. The location, right off Marine Drive, was perfect for me. The room/suite was spacious, clean, and tastefully done, with a sense of quiet elegance rather than flash. The bathroom was excellent, and the shower had fantastic water pressure, which honestly makes or breaks a stay for me. What really stood out was the classic Indian hotel vibe. The Ambassador may seem a bit dated in terms of design, but I actually like that they don’t seem to be trying to imitate a modern Western luxury brand — to me, that’s exactly its strength. Think dark wood, traditional artwork, bas-relief details, and general old-world charm. It felt nostalgic in the best way, reminding me of the heyday of 1980s and 1990s Bombay — refined, confident, and unpretentious. Breakfast was good and satisfying — fresh, tasty, and well prepared, though the variety was a bit limited. Service throughout the hotel was warm and attentive. Overall, for the price point, this was excellent value. A comfortable, classy stay with character and history. I would happily stay again and recommend it to friends looking for something authentic and well run rather than cookie-cutter luxury.

In need for some serious maintenance + upgrade Pros: - Very courteous and friendly staff - Decent breakfast spread / food - Comfortable and clean beds. Decently sized rooms - Superb location for access to all of Mumbai by train, metro, cab & bus. Walkable to major attractions. Cons: - Terrible state of bathrooms. No ventilation fans. BLACK MOLD in the shower. Woke up with headaches & insisted on changing rooms asap - Bathrooms are 2 levels higher than the floor in the room! Needed an additional stool to get in. Very Strange. - Room Tariff does not justify the dated rooms. I guess they charge for the location. Special mention to Mr.Naren for helping me out with change of rooms. Very kind and accommodating gentleman. Thank you sir.

Nice location in Mumbai, walking distance or short taxi ride to most sites. Great Staff, very friendly 👍 Special thanks to Vishal for being so helpful and friendly!

Fantastic staff willing and eager to help. They are in the process of upgrading and remodeling. Location is great.

This place is like going back in time yet being in the center of things in a bustling city. I wish I could have done more. I enjoyed the short time we had. The staff and services, dining and room service were great.

One of the old premier hotels that is showing its age. Could benefit from a facelift.

The management, staff at the front desk as well as the cleaning staff were very friendly, helpful and hospitable; I would recommend this property because of this anytime.

Need to have the bathrooms renovated

Nice old fashioned hotel with very helpful staff

Wish they had a pool.

Location was very good. Breakfast Buffet was very good. Staff was very friendly and caring.

Comfortable snd large suite

Very convenient location. Dated but elegant hotel. Excellent staff. Very good breakfast selection.

Good hotel, needs a little updating. Staff were excellent.

Excellent walkable location.

One of Mumbai's longest serving hotel and it feels a little past its best. The location, for me is just about the best in the city, but the well worn feel and less than cheery staff gave it a very 3 star feel, which for the price they charge is a little disappointing.

A good hotel in good area close to Marine Drive. Rooms we clean and comfortable and a good size. It is an older hotel with a bit of charm. Just near Churchgate railway station where some tours start or end. Plenty of restaurants or cafes close by. Only complaint was some rooms a bit musty, but they were happy to move us and shower in morning time sometimes was cold

We stayed for 6 days , had excellent experience. Rooms are very clean , Comfortable. Front desk , lobby staff, everyone one was super nice and helpful . Room service was excellent. Very fast . You get the 5 star service. Restaurant food was tasty . I want to thank every one special Sunjay Tiwali the food and beverage manager who went back and forth to make sure we are comfortable and receive the best service . Hotel is located in the best area , 50 feet from Marine . Walking distance to many bars, coffee and restaurants.

Good stay