AI HOTEL JAKARTA THAMRIN

Hotels
8.9
/10
Very Good
280 reviews

What Guests Say About Their Stay

Mario H. T.
10.0
/ 10
Very pleasant stays in the heart of Jakarta! I got the 8th floor with city view, such a beautiful landscape from the window. Facilities were great. Decent breakfast located in J. Co Reserve with proper choices of a la carte menu. Staff were very warm and helpful. Room was pretty spacious and very clean, with complete amenities supplies. Will come back again for the next stay. Thank you.
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JALAN TANJUNG KARANG NO. 1 KEBON MELATI TANAH ABANG, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230

Main Facilities

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Restaurant
24-Hour Front Desk
AI HOTEL JAKARTA THAMRIN is a hotel in a good neighborhood, which is located at Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around AI HOTEL JAKARTA THAMRIN

JALAN TANJUNG KARANG NO. 1 KEBON MELATI TANAH ABANG, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
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Lobby AI HOTEL JAKARTA THAMRIN
Lobby 2 AI HOTEL JAKARTA THAMRIN

Discover More About AI HOTEL JAKARTA THAMRIN

Location


AI HOTEL JAKARTA THAMRIN is a hotel in a good neighborhood, which is located at Thamrin.

About AI HOTEL JAKARTA THAMRIN

AI HOTEL JAKARTA THAMRIN is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

AI HOTEL JAKARTA THAMRIN is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, AI HOTEL JAKARTA THAMRIN provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at AI HOTEL JAKARTA THAMRIN is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at AI HOTEL JAKARTA THAMRIN will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, AI HOTEL JAKARTA THAMRIN is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

AI HOTEL JAKARTA THAMRIN is a hotel with great comfort and excellent service according to most hotel's guests.

AI HOTEL JAKARTA THAMRIN is a wise choice for travelers visiting Thamrin.

All facilities in AI HOTEL JAKARTA THAMRIN

Bar, Cafe and Lounge AI HOTEL JAKARTA THAMRIN
Bar, Cafe and Lounge
Lobby AI HOTEL JAKARTA THAMRIN
Lobby
Accommodation Services AI HOTEL JAKARTA THAMRIN
Accommodation Services
Exterior AI HOTEL JAKARTA THAMRIN
Exterior
Bedroom AI HOTEL JAKARTA THAMRIN
Bedroom

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte breakfast
  • Cafe
  • Snacks

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in AI HOTEL JAKARTA THAMRIN

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.

Extra Breakfast

Accommodation charges IDR 84,700/guest for extra breakfast.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at AI HOTEL JAKARTA THAMRIN
101
Number of floors in AI HOTEL JAKARTA THAMRIN
10
Another facilities in AI HOTEL JAKARTA THAMRIN
Cable TV, Desk, Hairdryer, Refrigerator, Shower

Frequently asked question in AI HOTEL JAKARTA THAMRIN

What are available facilities at AI HOTEL JAKARTA THAMRIN?
There are top facilites at AI HOTEL JAKARTA THAMRIN such as Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at AI HOTEL JAKARTA THAMRIN?
The standard check-in time at AI HOTEL JAKARTA THAMRIN is starting from From 15:00 while the latest check-out time is at Before 12:00
Does AI HOTEL JAKARTA THAMRIN provide breakfast?
Yes, AI HOTEL JAKARTA THAMRIN provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of AI HOTEL JAKARTA THAMRIN?
AI HOTEL JAKARTA THAMRIN is a 0.0-star hotel.
How many floors does AI HOTEL JAKARTA THAMRIN have?
AI HOTEL JAKARTA THAMRIN has 10 floors.
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More Reviews from Other Guests in AI HOTEL JAKARTA THAMRIN

8.9
Very Good
From 280 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.5

Location

9.2

Service and Facilites

8.8

People often mention about AI HOTEL JAKARTA THAMRIN
All
Distance to City Center (42)
Bedroom (35)
Accessibility (34)
Staff Friendliness (34)
Ambiance (31)
Taste (30)
Bathroom (29)
Surroundings (24)
Hotel Area (23)
Variety (19)
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Traveler Reviews AI HOTEL JAKARTA THAMRIN

Number of reviews per page
20
40
Customer reviews
S***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
Strategic location, fair price
1 people find it helpful
l***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Good location , but some construction just in front of the hotel
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We truly appreciate your positive comment regarding our hotel’s location, and we are pleased to know that it met your expectations. We sincerely apologize for any inconvenience you may have experienced due to the construction activities taking place in front of the hotel. We fully understand that this situation may have affected your comfort and overall stay, and we regret any disturbance it may have caused. Please be assured that the construction is beyond the direct control of the hotel; however, we are doing our best to minimize its impact by coordinating with the relevant parties and adjusting our operations whenever possible. Your feedback is extremely valuable to us, as it helps us identify areas for improvement and enhance the quality of our services. We truly hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Thank you once again for choosing our hotel. Should you require any assistance or have further comments, please do not hesitate to contact us. Warm regards, Khayru Adha Guest Service Agent AI Hotel Thamrin
B***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Nicely located in the city center, next to multiple malls, MRT, LRT, and to enjoy Sunday CFD. The old building is ok for a short stay where location access is a priority.
1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our strategic city center location with easy access to malls, MRT, LRT, and the Sunday Car Free Day activities. We appreciate your understanding regarding the building condition and are glad that our hotel suited your needs for a short stay where accessibility was the main priority. Your comments are valuable to us as we continue to evaluate improvements. We hope to have the opportunity to welcome you back in the future. Kind regards, Rocky Rakiyan Ranacita Guest Service Leader
devi y.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Strategic location, can walk to GI
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Accommodation's Reply
14 Dec 2025
Dear Valued Guest, Thank you for your review. We are delighted to hear that you appreciated our hotel's excellent location and convenient walking distance to Grand Indonesia (GI). This prime location is one of our advantages that facilitates various activities for all our guests. Thank you for choosing our hotel. We hope to welcome you back in the future and provide you with an even better stay experience. Sincerely, Kayru Adha, Customer Service Officer, I Thamrin Hotel
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R***o
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 week(s) ago
The sink was very small, so water would spill onto the floor when washing your face or brushing your teeth. The room wasn't soundproof, so the noise from outside was disruptive. The à la carte breakfast concept didn't allow for freedom of choice and additional food. The in-room Wi-Fi was slow. Otherwise, it was good.
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Accommodation's Reply
16 Dec 2025
Dear Mr. Rinarto, Thank you for taking the time to share your valuable review and feedback. We apologize for any inconvenience you experienced regarding the size of the sink, the noise level in the room, the WiFi connection, and the à la carte breakfast concept, which did not fully meet your expectations. We have forwarded your feedback to the relevant team for evaluation and future improvements, including enhancements to our facilities and service quality. We also appreciate your appreciation of other aspects of our hotel. We hope to welcome you back in the future for an even better stay. Sincerely, Rocky Rakiyan Ranasita, Head of Customer Service
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's quite close to public transportation, including the MRT, KRL, and TJ, and even the train to the airport. It's also located just below Mako and JCO. It's a great place.
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1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Ladies/Gentlemen, Thank you very much for your positive review. We are delighted to hear that our hotel’s location offers you convenience, particularly with its convenient accessibility and proximity to various public transportation options such as the MRT, KRL, TransJakarta, and the airport rail link. We understand that transportation is an important factor in a stay, and we pride ourselves on catering to this need. We also appreciate your interest in the various restaurants and shops in the surrounding area, including Mako and JCO. We strive to select the right location so that our guests can enjoy a comprehensive range of facilities and a comfortable atmosphere throughout their stay. Such positive feedback is crucial to maintaining the high standards of service and comfort we provide. We sincerely hope to welcome you back in the future and provide you with an even better stay experience. Sincerely, Khayru Adha, Guest Service Officer, Ai Thamrin Hotel
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It was pleasant, but the room was very small. The faucet in the sink was too big, not matching the small size of the sink, so you have to be careful when opening the faucet so that the water doesn't spill out of the sink. The shower head seemed clogged so the water wasn't very strong. Overall, it was pleasant because the staff were friendly and helpful, and access to everywhere was close 🥰🥰🥰🥰
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and the service provided by our team, as well as the location of our hotel. We apologize for any inconvenience you experienced regarding the room size, faucet and sink size, and shower water volume. We have forwarded this feedback to the relevant team for immediate action to ensure that you have an even more comfortable stay on your next visit. We sincerely appreciate your feedback, which will help us to continuously improve the quality of our service. We look forward to welcoming you back soon. 🥰 Best regards, Rocky Rakiyan Ranasita Head of Guest Services
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 4 week(s) ago
A comfortable hotel for a short stay/business trip. Located in the heart of Jakarta, close to GI, PI, HI, and several MRT stations (walking distance). Although the hotel is on the main Sudirman road, the hotel is quite soundproof. I have conveyed the hotel's shortcomings to the Receptionist upon check out - for example: Cups or glasses for tea/coffee were dirty and smelly (they were given new ones when I reported on day 1). The kettle for hot water was also crusty and smelly. My bedlinen was a little stained. The breakfast was also quite good - a la carte not buffet. Although the choices were limited, but delicious with the menu at J.Co cafe. But overall, it was a good stay. Especially for those who want to make an appointment via VFS Italy - only a 2-minute walk or the VFS building next to the hotel.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to know that our hotel’s location, room comfort and soundproofing provided a positive experience for your short stay or business trip. We also appreciate your comments about our breakfast menu. We apologize for any inconvenience you experienced regarding the cleanliness of the glasses, the condition of the kettle and the stains on the bed sheets. We have passed your comments to our housekeeping team so that they can review and make improvements for the comfort of our future guests. We highly appreciate your constructive feedback and are pleased to know that our location has been helpful, especially for customers with appointments at VFS Italy. We look forward to welcoming you back and providing you with an even better experience on your next visit. Best regards, Rocky Rakiyan Ranasita Head of Customer Services
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, close to Thamrin City
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Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to share your experience. We are delighted that you were impressed with the service of our staff. Our staff were friendly and provided excellent service throughout your entire stay. Providing friendly and helpful service is always our top priority. We are also pleased that our location near Thamrin town makes it more convenient for you, especially for shopping and activities in the area. Thank you for your positive review. We do hope to welcome you back in the future for an equally wonderful experience, if not even better. Best regards, Khayru Adha, Guest Service Officer, i-Thamrin Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and connected directly to J.CO. It's great for coffee.
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Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for sharing your positive feedback. We are delighted that you were impressed with the service provided by our staff. Our staff are friendly and personable. We always prioritize the friendliness and comfort of our guests. We are also delighted to know that our location, directly connected to J.CO, allows you to relax and enjoy a cup of coffee. We hope that this experience will make your stay more comfortable. Thank you for your visit and we look forward to welcoming you back again with the same excellent service in the future. Best regards, Khayru Adha, Guest Service Officer, Ai Thamrin Hotel
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Ruth S. B. A.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
I stayed here in 2023 and it was great. A lot has changed now, but the only changes are the lobby and reception area. The rooms are still the same. Overall, it was pleasant, but I arrived when the road (in front of the hotel) was being repaired and there was excavation, so it was a bit dusty and noisy.
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for choosing to stay with us again and for taking the time to share your experience. We are delighted to hear that your previous visit in 2023 was a pleasant one and thank you for your continued trust in our services. We have taken note of your comments regarding the more visible changes to the lobby and reception area. These improvements are part of our ongoing service enhancements, and we understand guests’ expectations regarding the upcoming room renovations. Such feedback is very important to us in planning future improvements to our facilities. We apologize for any inconvenience caused by the road in front of the hotel, which is currently under repair. Construction work in the area is beyond our control, but we recognize that dust and noise may interfere with guests’ comfort. We hope this situation will be resolved soon to make our guests’ travel experience even more convenient. Thank you once again for your thoughtful comments and suggestions. We look forward to welcoming you back in the future for an even more comfortable and satisfying experience. Best regards, Khayru Adha, Guest Service Officer, Ai Hotel Thamrin
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
Strategic hotel, close to MRT station and airport train
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you very much for taking the time to write us a review. We are delighted that our convenient location near the subway and airport has enhanced your travel experience. Whether you are travelling for business or leisure, we are committed to providing you with the most comfortable and rewarding stay possible. To make your stay even more enjoyable, your valuable feedback drives our team to continuously improve the quality of our services and facilities. We look forward to welcoming you back again to provide you with an even more memorable experience. Should you have any special requests or questions, please do not hesitate to contact us at any time. We appreciate your continued support and look forward to welcoming you back again. Sincerely, Kyle Ada Guest Services Manager Etamrin Hotel
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W***b
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, access is very easy because it is in the center of Jakarta.
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
Thank you for taking the time to share your stay with us. We are so glad that you enjoyed your stay and were satisfied with the warm service of our staff. We are committed to providing professional and dedicated service, and your satisfaction is our pride. We appreciate your recognition of our hotel's excellent location in the heart of Jakarta. We hope that the convenient transportation network will make your trip to Jakarta more convenient and efficient. We will continue to work hard to improve the quality of our services and facilities, to make your next trip even more memorable. We look forward to welcoming you back again and will work hard to provide you with even better services. Thank you! Kailua, Guest Relations Specialist, Itamlin Hotel
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
1. The room was clean, spacious, and affordable. 2. The food was delicious, and the staff was friendly and helpful. 3. I reported something I'd left behind, and they helped me resolve it.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Badudu Chitra, Thank you for your positive review! We are so glad that you were satisfied with the cleanliness, comfort, and value for money of our room. We are also so glad that you were satisfied with our food and the friendly service of our staff. We were more than happy to assist you in returning a lost item. We look forward to welcoming you back for another wonderful stay! Rocky Rakiyan Ranasita - Head of Guest Services
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j***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Friendly staff, close to MRT access and city center, lots of food around the area
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to share your experience with us. We appreciate all guest comments and suggestions and are glad that you were satisfied with our service. We pride ourselves on our dedicated team who are committed to always delivering the best service with sincere hospitality. Your feedback on the friendliness of our team is a great motivation for all our staff to continuously improve the quality of our services. We are also pleased that you were impressed with our hotel’s strategic location, close to the MRT station and the city center. We understand the importance of convenient and comfortable travel for all our guests, whether for business or leisure. The surrounding area is renowned for a wide variety of local and international cuisines and we are glad that you enjoyed our delicious food. Thank you again for your positive feedback and we look forward to welcoming you back in the future to provide you with even more memorable experiences. Best regards, Khayru Adha, Guest Service Officer, Ai Thamrin Hotel
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h***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
The AC wasn't cold enough. The carpet in the room had some dirty corners. But fortunately, we got a city view. Breakfast wasn't buffet-style, and we only got coupons for a menu that could be exchanged at JCO because the hotel is affiliated with JCO, so it wasn't very impressive. The menu selection was limited.
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Accommodation's Reply
10 Oct 2025
Dear Mr. Sulianto, I am Rocky Rakiyan Ranacita, Guest Service Leader at Hotel Thamrin Jakarta. Thank you for your time and feedback. We apologize for the inconvenience you experienced regarding the air conditioning and the cleanliness of the carpet in your room. We have forwarded your feedback to the relevant team for immediate action to prevent future recurrence. We also noted your feedback regarding the breakfast in collaboration with JCO. We will review this to ensure a more memorable breakfast experience for our guests on their next visit. We are glad you continued to enjoy the city views from your room. We look forward to welcoming you back for an even better stay.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good deal and very strategic location
2 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Mr./Mrs Thank you so much for taking the time to share your feedback! We’re delighted to hear that you found our offer to be a great deal and appreciated the strategic location. Providing excellent value and ensuring convenience for our guests/customers is something we prioritize, so your kind words mean a lot to us. We hope everything met your expectations, and we look forward to welcoming you back again in the future. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! best regards Khayru Adha Guest Service Agent AI Hotel Thamrin
H***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
overall good, love the rooms but the bathroom floor so slippery and the shower hose / cable to short and make the water flow slow when it's folded. seems the hose is the cheap one. other than that nice all
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Mr/Mrs, Thank you very much for taking the time to share your recent experience with us. We are pleased to know that you enjoyed your stay overall and especially appreciated the comfort and quality of our rooms. Your positive feedback is truly appreciated. At the same time, we sincerely apologize for the inconvenience you encountered with the bathroom facilities — particularly the slippery floor and the short shower hose affecting water flow. We understand how important bathroom comfort and safety are, and we are grateful that you brought these matters to our attention. Please rest assured that we are currently reviewing the condition of our shower equipment and will take immediate steps to ensure improvements are made where necessary. Your comments help us identify areas where we can enhance our guest experience, and for that, we thank you. We’re happy to know that aside from this, your stay was pleasant, and we do hope to have the opportunity to welcome you back again soon with a better and more seamless experience. Warm regards, Khayru Adha Guest Service Agent AI Hotel Thamrin
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
My family enjoyed staying in this hotel. It's just the breakfast. The options are limited.
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Accommodation's Reply
29 Sep 2025
Dear Mr/Mrs. Thank you very much for taking the time to share your experience with us. We’re truly delighted to hear that your family enjoyed staying at our hotel — your comfort and satisfaction are very important to us. We also appreciate your honest feedback regarding the breakfast options. We understand how important a good breakfast is to start the day, especially when traveling with family. Your comments have been shared with our food and beverage team, and we are currently reviewing ways to improve the variety and quality of our breakfast offerings to better meet the needs and expectations of our guests. Once again, thank you for your valuable input. We hope to have the pleasure of welcoming you and your family back in the near future, with an even better experience waiting for you. Best Regard Khayru Adha Guest Service Agent AI Hotel Thamrin
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
cool.. the breakfast is lacking in variety.. and only for 1 person...
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are delighted to know that you and your family enjoyed your stay at our hotel. Your appreciation motivates us to continue providing the best service. We also take your feedback regarding the breakfast experience seriously. We apologize if the menu variety did not meet your expectations. We also understand that the single-person breakfast policy may cause inconvenience, especially for guests staying with families. We have forwarded your feedback to the relevant department for follow-up. We are currently conducting an evaluation to improve the quality and variety of our breakfast menu, as well as clarifying our policies, in order to provide a better experience for all our guests. Once again, we thank you for your attention and trust. We look forward to welcoming you and your family back in the future, with even better service and a more satisfying experience. Sincerely, Khayru Adha, Guest Service Agent, Ai Hotel Thamrin
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Exterior 4 AI HOTEL JAKARTA THAMRIN

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 280 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.5

Location

9.2

Service and Facilites

8.8

People often mention about AI HOTEL JAKARTA THAMRIN
All
Distance to City Center (42)
Bedroom (35)
Accessibility (34)
Staff Friendliness (34)
Ambiance (31)
Taste (30)
Bathroom (29)
Surroundings (24)
Hotel Area (23)
Variety (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews AI HOTEL JAKARTA THAMRIN

Number of reviews per page
20
40
Customer reviews
S***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
Strategic location, fair price
1 people find it helpful
l***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Good location , but some construction just in front of the hotel
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We truly appreciate your positive comment regarding our hotel’s location, and we are pleased to know that it met your expectations. We sincerely apologize for any inconvenience you may have experienced due to the construction activities taking place in front of the hotel. We fully understand that this situation may have affected your comfort and overall stay, and we regret any disturbance it may have caused. Please be assured that the construction is beyond the direct control of the hotel; however, we are doing our best to minimize its impact by coordinating with the relevant parties and adjusting our operations whenever possible. Your feedback is extremely valuable to us, as it helps us identify areas for improvement and enhance the quality of our services. We truly hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Thank you once again for choosing our hotel. Should you require any assistance or have further comments, please do not hesitate to contact us. Warm regards, Khayru Adha Guest Service Agent AI Hotel Thamrin
B***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Nicely located in the city center, next to multiple malls, MRT, LRT, and to enjoy Sunday CFD. The old building is ok for a short stay where location access is a priority.
1 people find it helpful
Accommodation's Reply
16 Dec 2025
Dear Valued Guest, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our strategic city center location with easy access to malls, MRT, LRT, and the Sunday Car Free Day activities. We appreciate your understanding regarding the building condition and are glad that our hotel suited your needs for a short stay where accessibility was the main priority. Your comments are valuable to us as we continue to evaluate improvements. We hope to have the opportunity to welcome you back in the future. Kind regards, Rocky Rakiyan Ranacita Guest Service Leader
devi y.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Strategic location, can walk to GI
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Accommodation's Reply
14 Dec 2025
Dear Valued Guest, Thank you for your review. We are delighted to hear that you appreciated our hotel's excellent location and convenient walking distance to Grand Indonesia (GI). This prime location is one of our advantages that facilitates various activities for all our guests. Thank you for choosing our hotel. We hope to welcome you back in the future and provide you with an even better stay experience. Sincerely, Kayru Adha, Customer Service Officer, I Thamrin Hotel
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R***o
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 week(s) ago
The sink was very small, so water would spill onto the floor when washing your face or brushing your teeth. The room wasn't soundproof, so the noise from outside was disruptive. The à la carte breakfast concept didn't allow for freedom of choice and additional food. The in-room Wi-Fi was slow. Otherwise, it was good.
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Accommodation's Reply
16 Dec 2025
Dear Mr. Rinarto, Thank you for taking the time to share your valuable review and feedback. We apologize for any inconvenience you experienced regarding the size of the sink, the noise level in the room, the WiFi connection, and the à la carte breakfast concept, which did not fully meet your expectations. We have forwarded your feedback to the relevant team for evaluation and future improvements, including enhancements to our facilities and service quality. We also appreciate your appreciation of other aspects of our hotel. We hope to welcome you back in the future for an even better stay. Sincerely, Rocky Rakiyan Ranasita, Head of Customer Service
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's quite close to public transportation, including the MRT, KRL, and TJ, and even the train to the airport. It's also located just below Mako and JCO. It's a great place.
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1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Ladies/Gentlemen, Thank you very much for your positive review. We are delighted to hear that our hotel’s location offers you convenience, particularly with its convenient accessibility and proximity to various public transportation options such as the MRT, KRL, TransJakarta, and the airport rail link. We understand that transportation is an important factor in a stay, and we pride ourselves on catering to this need. We also appreciate your interest in the various restaurants and shops in the surrounding area, including Mako and JCO. We strive to select the right location so that our guests can enjoy a comprehensive range of facilities and a comfortable atmosphere throughout their stay. Such positive feedback is crucial to maintaining the high standards of service and comfort we provide. We sincerely hope to welcome you back in the future and provide you with an even better stay experience. Sincerely, Khayru Adha, Guest Service Officer, Ai Thamrin Hotel
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It was pleasant, but the room was very small. The faucet in the sink was too big, not matching the small size of the sink, so you have to be careful when opening the faucet so that the water doesn't spill out of the sink. The shower head seemed clogged so the water wasn't very strong. Overall, it was pleasant because the staff were friendly and helpful, and access to everywhere was close 🥰🥰🥰🥰
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and the service provided by our team, as well as the location of our hotel. We apologize for any inconvenience you experienced regarding the room size, faucet and sink size, and shower water volume. We have forwarded this feedback to the relevant team for immediate action to ensure that you have an even more comfortable stay on your next visit. We sincerely appreciate your feedback, which will help us to continuously improve the quality of our service. We look forward to welcoming you back soon. 🥰 Best regards, Rocky Rakiyan Ranasita Head of Guest Services
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 4 week(s) ago
A comfortable hotel for a short stay/business trip. Located in the heart of Jakarta, close to GI, PI, HI, and several MRT stations (walking distance). Although the hotel is on the main Sudirman road, the hotel is quite soundproof. I have conveyed the hotel's shortcomings to the Receptionist upon check out - for example: Cups or glasses for tea/coffee were dirty and smelly (they were given new ones when I reported on day 1). The kettle for hot water was also crusty and smelly. My bedlinen was a little stained. The breakfast was also quite good - a la carte not buffet. Although the choices were limited, but delicious with the menu at J.Co cafe. But overall, it was a good stay. Especially for those who want to make an appointment via VFS Italy - only a 2-minute walk or the VFS building next to the hotel.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to know that our hotel’s location, room comfort and soundproofing provided a positive experience for your short stay or business trip. We also appreciate your comments about our breakfast menu. We apologize for any inconvenience you experienced regarding the cleanliness of the glasses, the condition of the kettle and the stains on the bed sheets. We have passed your comments to our housekeeping team so that they can review and make improvements for the comfort of our future guests. We highly appreciate your constructive feedback and are pleased to know that our location has been helpful, especially for customers with appointments at VFS Italy. We look forward to welcoming you back and providing you with an even better experience on your next visit. Best regards, Rocky Rakiyan Ranasita Head of Customer Services
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, close to Thamrin City
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Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to share your experience. We are delighted that you were impressed with the service of our staff. Our staff were friendly and provided excellent service throughout your entire stay. Providing friendly and helpful service is always our top priority. We are also pleased that our location near Thamrin town makes it more convenient for you, especially for shopping and activities in the area. Thank you for your positive review. We do hope to welcome you back in the future for an equally wonderful experience, if not even better. Best regards, Khayru Adha, Guest Service Officer, i-Thamrin Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and connected directly to J.CO. It's great for coffee.
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Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for sharing your positive feedback. We are delighted that you were impressed with the service provided by our staff. Our staff are friendly and personable. We always prioritize the friendliness and comfort of our guests. We are also delighted to know that our location, directly connected to J.CO, allows you to relax and enjoy a cup of coffee. We hope that this experience will make your stay more comfortable. Thank you for your visit and we look forward to welcoming you back again with the same excellent service in the future. Best regards, Khayru Adha, Guest Service Officer, Ai Thamrin Hotel
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Ruth S. B. A.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
I stayed here in 2023 and it was great. A lot has changed now, but the only changes are the lobby and reception area. The rooms are still the same. Overall, it was pleasant, but I arrived when the road (in front of the hotel) was being repaired and there was excavation, so it was a bit dusty and noisy.
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for choosing to stay with us again and for taking the time to share your experience. We are delighted to hear that your previous visit in 2023 was a pleasant one and thank you for your continued trust in our services. We have taken note of your comments regarding the more visible changes to the lobby and reception area. These improvements are part of our ongoing service enhancements, and we understand guests’ expectations regarding the upcoming room renovations. Such feedback is very important to us in planning future improvements to our facilities. We apologize for any inconvenience caused by the road in front of the hotel, which is currently under repair. Construction work in the area is beyond our control, but we recognize that dust and noise may interfere with guests’ comfort. We hope this situation will be resolved soon to make our guests’ travel experience even more convenient. Thank you once again for your thoughtful comments and suggestions. We look forward to welcoming you back in the future for an even more comfortable and satisfying experience. Best regards, Khayru Adha, Guest Service Officer, Ai Hotel Thamrin
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
Strategic hotel, close to MRT station and airport train
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you very much for taking the time to write us a review. We are delighted that our convenient location near the subway and airport has enhanced your travel experience. Whether you are travelling for business or leisure, we are committed to providing you with the most comfortable and rewarding stay possible. To make your stay even more enjoyable, your valuable feedback drives our team to continuously improve the quality of our services and facilities. We look forward to welcoming you back again to provide you with an even more memorable experience. Should you have any special requests or questions, please do not hesitate to contact us at any time. We appreciate your continued support and look forward to welcoming you back again. Sincerely, Kyle Ada Guest Services Manager Etamrin Hotel
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W***b
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, access is very easy because it is in the center of Jakarta.
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
Thank you for taking the time to share your stay with us. We are so glad that you enjoyed your stay and were satisfied with the warm service of our staff. We are committed to providing professional and dedicated service, and your satisfaction is our pride. We appreciate your recognition of our hotel's excellent location in the heart of Jakarta. We hope that the convenient transportation network will make your trip to Jakarta more convenient and efficient. We will continue to work hard to improve the quality of our services and facilities, to make your next trip even more memorable. We look forward to welcoming you back again and will work hard to provide you with even better services. Thank you! Kailua, Guest Relations Specialist, Itamlin Hotel
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
1. The room was clean, spacious, and affordable. 2. The food was delicious, and the staff was friendly and helpful. 3. I reported something I'd left behind, and they helped me resolve it.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Badudu Chitra, Thank you for your positive review! We are so glad that you were satisfied with the cleanliness, comfort, and value for money of our room. We are also so glad that you were satisfied with our food and the friendly service of our staff. We were more than happy to assist you in returning a lost item. We look forward to welcoming you back for another wonderful stay! Rocky Rakiyan Ranasita - Head of Guest Services
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j***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Friendly staff, close to MRT access and city center, lots of food around the area
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to share your experience with us. We appreciate all guest comments and suggestions and are glad that you were satisfied with our service. We pride ourselves on our dedicated team who are committed to always delivering the best service with sincere hospitality. Your feedback on the friendliness of our team is a great motivation for all our staff to continuously improve the quality of our services. We are also pleased that you were impressed with our hotel’s strategic location, close to the MRT station and the city center. We understand the importance of convenient and comfortable travel for all our guests, whether for business or leisure. The surrounding area is renowned for a wide variety of local and international cuisines and we are glad that you enjoyed our delicious food. Thank you again for your positive feedback and we look forward to welcoming you back in the future to provide you with even more memorable experiences. Best regards, Khayru Adha, Guest Service Officer, Ai Thamrin Hotel
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h***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
The AC wasn't cold enough. The carpet in the room had some dirty corners. But fortunately, we got a city view. Breakfast wasn't buffet-style, and we only got coupons for a menu that could be exchanged at JCO because the hotel is affiliated with JCO, so it wasn't very impressive. The menu selection was limited.
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Accommodation's Reply
10 Oct 2025
Dear Mr. Sulianto, I am Rocky Rakiyan Ranacita, Guest Service Leader at Hotel Thamrin Jakarta. Thank you for your time and feedback. We apologize for the inconvenience you experienced regarding the air conditioning and the cleanliness of the carpet in your room. We have forwarded your feedback to the relevant team for immediate action to prevent future recurrence. We also noted your feedback regarding the breakfast in collaboration with JCO. We will review this to ensure a more memorable breakfast experience for our guests on their next visit. We are glad you continued to enjoy the city views from your room. We look forward to welcoming you back for an even better stay.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good deal and very strategic location
2 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Mr./Mrs Thank you so much for taking the time to share your feedback! We’re delighted to hear that you found our offer to be a great deal and appreciated the strategic location. Providing excellent value and ensuring convenience for our guests/customers is something we prioritize, so your kind words mean a lot to us. We hope everything met your expectations, and we look forward to welcoming you back again in the future. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! best regards Khayru Adha Guest Service Agent AI Hotel Thamrin
H***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
overall good, love the rooms but the bathroom floor so slippery and the shower hose / cable to short and make the water flow slow when it's folded. seems the hose is the cheap one. other than that nice all
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Mr/Mrs, Thank you very much for taking the time to share your recent experience with us. We are pleased to know that you enjoyed your stay overall and especially appreciated the comfort and quality of our rooms. Your positive feedback is truly appreciated. At the same time, we sincerely apologize for the inconvenience you encountered with the bathroom facilities — particularly the slippery floor and the short shower hose affecting water flow. We understand how important bathroom comfort and safety are, and we are grateful that you brought these matters to our attention. Please rest assured that we are currently reviewing the condition of our shower equipment and will take immediate steps to ensure improvements are made where necessary. Your comments help us identify areas where we can enhance our guest experience, and for that, we thank you. We’re happy to know that aside from this, your stay was pleasant, and we do hope to have the opportunity to welcome you back again soon with a better and more seamless experience. Warm regards, Khayru Adha Guest Service Agent AI Hotel Thamrin
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
My family enjoyed staying in this hotel. It's just the breakfast. The options are limited.
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Accommodation's Reply
29 Sep 2025
Dear Mr/Mrs. Thank you very much for taking the time to share your experience with us. We’re truly delighted to hear that your family enjoyed staying at our hotel — your comfort and satisfaction are very important to us. We also appreciate your honest feedback regarding the breakfast options. We understand how important a good breakfast is to start the day, especially when traveling with family. Your comments have been shared with our food and beverage team, and we are currently reviewing ways to improve the variety and quality of our breakfast offerings to better meet the needs and expectations of our guests. Once again, thank you for your valuable input. We hope to have the pleasure of welcoming you and your family back in the near future, with an even better experience waiting for you. Best Regard Khayru Adha Guest Service Agent AI Hotel Thamrin
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
cool.. the breakfast is lacking in variety.. and only for 1 person...
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are delighted to know that you and your family enjoyed your stay at our hotel. Your appreciation motivates us to continue providing the best service. We also take your feedback regarding the breakfast experience seriously. We apologize if the menu variety did not meet your expectations. We also understand that the single-person breakfast policy may cause inconvenience, especially for guests staying with families. We have forwarded your feedback to the relevant department for follow-up. We are currently conducting an evaluation to improve the quality and variety of our breakfast menu, as well as clarifying our policies, in order to provide a better experience for all our guests. Once again, we thank you for your attention and trust. We look forward to welcoming you and your family back in the future, with even better service and a more satisfying experience. Sincerely, Khayru Adha, Guest Service Agent, Ai Hotel Thamrin
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