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Ashley Wahid Hasyim Jakarta
Hotels
Preferred Partner
8.6
/10
Very Good
10,560 reviews
What Guests Say About Their Stay
Distance To City Center (255)
Staff Friendliness (249)
Bedroom (239)
Ambiance (232)
D***I
10.0
/ 10
I had such a wonderful stay at Ashley Hotel!
The team went above and beyond by preparing a motivational complimentary setup for me before my Riyadh Air assessment — complete with a cute towel art, snacks, and a handwritten note on the mirror that truly made my day. 💖
Their attention to detail and thoughtful gesture made me feel genuinely cared for. It’s rare to find such a personal touch in hospitality these days, and I deeply appreciate it.
Thank you, Ashley Hotel, for the warm hospitality and for making my stay so special and memorable. Highly recommended! 🌸✨
With love,
June
L***i
9.7
/ 10
The hotel's location is right in the heart of Jakarta, making it easy to explore. The rooms are spacious, clean, comfortable, and bright. Most importantly, they provide a pillow, making for a more restful sleep.
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J***e
9.7
/ 10
Best place!!! I love staying at Ashley Wahid Hasyim. Perfect hotel⭐️⭐️⭐️⭐️⭐️
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V***a
9.7
/ 10
I've stayed here many times. The staff is friendly and check-in/out is very fast. I recently received a free upgrade to a higher room type. Everything was perfect. Ashley 🫶🏼
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V***a
9.7
/ 10
I frequently stay at Ashley Wahid Hasjim. It's strategically located, affordably priced, comfortable, clean rooms, and friendly staff. Even those with frequent business or health issues often stay here. I've been upgraded to a room at no additional cost.
The food is delicious and has a wide selection. The aromatherapy scents are soothing.
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In the Area
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Jalan K.H. Wahid Hasyim No.73-75, Gondangdia, Menteng, Menteng, Gondangdia, Jakarta, Indonesia, 10250
Main Facilities
Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
Most loved by Business Traveler
In the center of Downtown Area
Located near Train Station
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Available Room Types in Ashley Wahid Hasyim Jakarta
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Ashley Wahid Hasyim Jakarta
Jalan K.H. Wahid Hasyim No.73-75, Gondangdia, Menteng, Menteng, Gondangdia, Jakarta, Indonesia, 10250
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Discover More About Ashley Wahid Hasyim Jakarta
Location
Staying at Ashley Wahid Hasyim Jakarta is a good choice when you are visiting Gondangdia.
About Ashley Wahid Hasyim Jakarta
Not only located within easy reach of various places of interests for your adventure, but staying at Ashley Wahid Hasyim Jakarta will also give you a pleasant stay.
Ashley Wahid Hasyim Jakarta is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
Whether you are planning an event or other special occasions, Ashley Wahid Hasyim Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Ashley Wahid Hasyim Jakarta.
Are you a shopaholic? Staying at Ashley Wahid Hasyim Jakarta will surely spoil you for numerous shopping centers nearby.
Ashley Wahid Hasyim Jakarta is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Ashley Wahid Hasyim Jakarta provides a pleasant accommodation for your stay.
From business event to corporate gathering, Ashley Wahid Hasyim Jakarta provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Ashley Wahid Hasyim Jakarta, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Ashley Wahid Hasyim Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Ashley Wahid Hasyim Jakarta is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ashley Wahid Hasyim Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Ashley Wahid Hasyim Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Ashley Wahid Hasyim Jakarta.
All facilities in Ashley Wahid Hasyim Jakarta
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Lobby
Accommodation Services
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Wedding service
General
- AC
- Ballroom
- Banquet
- Family room
- Fireplace in lobby
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Bathrobe
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Business Facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
Transportation
- Secure parking
Sports and Recreations
- Fitness center
Things to Do
- Spa
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Ashley Wahid Hasyim Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
We are implementing the regulations from Local Governments due to pandemic situation, for guests with non-DKI Jakarta’s ID to show Permit to Enter and Exit (SIKM) to show upon checking in. Thank you for your understanding.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ashley Wahid Hasyim Jakarta | 186 |
Number of floors in Ashley Wahid Hasyim Jakarta | 9 |
Another facilities in Ashley Wahid Hasyim Jakarta | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Safety deposit box |
Frequently asked question in Ashley Wahid Hasyim Jakarta
What are available facilities at Ashley Wahid Hasyim Jakarta?
There are top facilites at Ashley Wahid Hasyim Jakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ashley Wahid Hasyim Jakarta?
The standard check-in time at Ashley Wahid Hasyim Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ashley Wahid Hasyim Jakarta provide breakfast?
Yes, Ashley Wahid Hasyim Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ashley Wahid Hasyim Jakarta?
Ashley Wahid Hasyim Jakarta is a 4.0-star hotel.
How many floors does Ashley Wahid Hasyim Jakarta have?
Ashley Wahid Hasyim Jakarta has 9 floors.
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More Reviews from Other Guests in Ashley Wahid Hasyim Jakarta
Overall Ratings & Reviews Ashley Wahid Hasyim Jakarta
Traveloka (10,307)
Other sources (253)
8.7
Very Good
From 10,307 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
9.0
Service and Facilites
8.7
People often mention about Ashley Wahid Hasyim Jakarta
All
Distance to City Center (196)
Staff Friendliness (187)
Bedroom (181)
Ambiance (176)
Accessibility (165)
Surroundings (164)
Taste (164)
Bathroom (163)
Hotel Area (163)
Check-in/out Time (139)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Ashley Wahid Hasyim Jakarta
Number of reviews per page
20
40
Customer reviews
AA
Alaidin A. A.
10.0
/10
Reviewed 4 day(s) ago
Highly recommend this hotel for those looking for a hotel in Central Jakarta, thank you, Saskia, the receptionist.
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Y***i
10.0
/10
Reviewed 1 week(s) ago
Centrally located near the Hotel Indonesia Roundabout. Great for walking and exercising. The city views are stunning. I'd definitely stay here again in the future.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that our location near Hotel Bulatan Indonesia allows you to easily walk and exercise. We are also delighted that you enjoyed the city view from your room. We look forward to welcoming you back on your next visit. Best regards, Reynatha Tikoalu Hotel Manager
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AS
ANNIS S.
Business
10.0
/10
Reviewed 1 week(s) ago
Thank you very much to Sis Saskia for her help during my stay.
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Accommodation's Reply
24 Nov 2025
Dear Ms. Annise S., Thank you very much for your review and compliments. We are so glad that Saskia was able to assist you and make your stay more comfortable. We will share your compliments with her and the entire team. We look forward to welcoming you back on your next visit. Best regards, Reynatha Tikoalu Hotel Manager
See original
L***i
Staycation
9.7
/10
Reviewed 1 week(s) ago
The hotel's location is right in the heart of Jakarta, making it easy to explore. The rooms are spacious, clean, comfortable, and bright. Most importantly, they provide a pillow, making for a more restful sleep.
See original
Find this review helpful?
Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for your review. We are very glad that you enjoyed your stay with us and were impressed by the friendliness of our staff and the cleanliness of our rooms. Positive feedback like this means a lot to our team. We look forward to welcoming you back on your next visit. Best regards, Reynatha Tikoalu Hotel Manager
See original
N***r
Leisure
9.1
/10
Reviewed 2 week(s) ago
have laundry area and near to jalan sabang..
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Accommodation's Reply
17 Nov 2025
Dear Valuable Guest,
Thank you for your review.
We’re glad to hear that you found our laundry area convenient and appreciated our location near Jalan Sabang.
We truly appreciate your feedback and look forward to welcoming you back on your next stay.
Warm regards,
Raynatha Ticoalu
Hotel Manager
P***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are clean, it is very comfortable to stay here.
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Verified Traveler
Business
10.0
/10
Reviewed 2 week(s) ago
Hotel very clean & good location.
Find this review helpful?
Accommodation's Reply
24 Nov 2025
Dear Valuable Guest,
Thank you for your kind feedback. We’re delighted to hear that you found our hotel very clean and appreciated our good location. Your satisfaction means a lot to us.
We look forward to welcoming you back on your next visit.
Warm regards,
Raynatha Ticoalu
Hotel Manager
T***i
Staycation
9.3
/10
Reviewed 2 week(s) ago
The check-in process was easy, and the staff were very friendly.
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Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the check-in process was smooth and that you were satisfied with the friendliness of our staff. Your comments are a driving force for us to continue striving to provide the best service. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta again. Best regards, Raynatha Ticoalu Hotel Manager
See original
H
Hadityo
8.5
/10
Reviewed 2 week(s) ago
Friendly staff and strategic location
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Accommodation's Reply
17 Nov 2025
Dear Mr/Mrs. Hadityo
Thank you for your kind feedback.
We’re delighted to hear that you enjoyed our friendly staff and appreciated our strategic location.
We truly look forward to welcoming you back in the near future.
Warm regards,
Raynatha Ticoalu
Hotel Manager
B***g
10.0
/10
Reviewed 2 week(s) ago
Whenever discussing recommended 4-star hotels in Jakarta, Ashley Wahid Hasyim is one that pops up in my mind. The receptionist helped me with the early check-in, and the rest is excellent. Will definitely revisit there again next time.
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Dear Valuable Guest,
Thank you very much for your wonderful review.
We are truly honored to be one of the 4-star hotels that comes to your mind when visiting Jakarta. We’re also delighted to know that our receptionist was able to assist you with an early check-in and that the rest of your stay was excellent.
Your kind words mean a lot to our team, and we would be thrilled to welcome you back on your next visit to Jakarta.
Warm regards,
Raynatha Ticoalu
Hotel Manager
P***i
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are clean, there is a treadmill and self-service laundry.
See original
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Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff, the cleanliness of our rooms and the self-service laundry service with treadmill. Your comments are the driving force behind us to continue providing the best guest experience. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta again. Best regards, Raynatha Ticoalu Hotel Manager
See original
H***N
Business
8.8
/10
Reviewed 2 week(s) ago
Strategic location, lots of culinary around the hotel
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Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed our hotel's location and the wide range of food options in the surrounding area. Your comments are what drive us to continue providing the best possible experience for our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta again. Best regards, Raynatha Ticoalu Hotel Manager
See original
S***o
Staycation
8.5
/10
Reviewed 2 week(s) ago
Friendly service and a satisfying after-stay experience. I left my belongings behind and the hotel kept them for me to retrieve.
See original
1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you were satisfied with our team's friendly service, including our lost and found items handling. Keeping your belongings safe is our top priority and we are happy to assist until they are returned. We look forward to welcoming you back for a pleasant stay at Ashley Wahid Hasyim Jakarta. Best regards, Reynatha Tikoalu Hotel Manager
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AP
Arie P.
10.0
/10
Reviewed 2 week(s) ago
the staff is very helpful and friendly
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+3
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Accommodation's Reply
15 Nov 2025
Dear Ms. Ari P., Thank you for your positive review. We are so glad that you were impressed with our staff's service and friendliness. Your compliments are an encouragement and motivation for all the team to continue to provide the best service. We look forward to welcoming you back to Ashley Wahid Hashim Jakarta again. Best regards, Reynatha Tikoalu Hotel Manager
See original
F***y
Staycation
10.0
/10
Reviewed 3 week(s) ago
Excellent service! I even got a free room upgrade. Thank you Mas Yuda for the great hospitality!
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Dear Valuable Guest,
Thank you very much for your wonderful review!
We are delighted to know that you enjoyed our excellent service and that the complimentary room upgrade added to your experience. Your kind words for Mas Yuda are truly appreciated — we will gladly share this with him.
We look forward to welcoming you back for another pleasant stay at Ashley Wahid Hasyim Jakarta.
Warm regards,
Raynatha Ticoalu
Hotel Manager
a***e
10.0
/10
Reviewed 3 week(s) ago
The room is very comfortable and the location is best
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Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were satisfied with our room and the excellent location of our hotel. Your kind comments are a great encouragement to all our team. We look forward to welcoming you back to Jakarta in the future. Ms. Ashley Wahid Hashim Best regards, Renata Tikor Hotel Manager
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b***o
9.7
/10
Reviewed 3 week(s) ago
Good location, lots of food, clean but a bit small room
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Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are very glad that you were satisfied with our location, food selection and room cleanliness. We also appreciate your comments regarding the room size. This feedback is very important for us to continuously improve our guest comfort in the future. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta again. Best regards, Reynatha Tikoalu Hotel Manager
See original
Muhammad Y.
9.4
/10
Reviewed 3 week(s) ago
hot water need long time to loaded
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Accommodation's Reply
08 Nov 2025
Dear Mr/Mrs Muhammad Y.
Thank you for your feedback regarding the hot water.
We sincerely apologize for the inconvenience caused and appreciate you bringing this to our attention. Our engineering team has been informed and will check the system to ensure the hot water runs faster in the future.
We truly value your understanding and hope to have the opportunity to welcome you back with an improved experience.
Warm regards,
Raynatha Ticoalu
Hotel Manager
E***y
8.8
/10
Reviewed 3 week(s) ago
The price is a bit high with minimal facilities.
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize if the facilities provided did not meet your expectations. This feedback is very valuable for us to evaluate and continuously improve to ensure that our guests have an even better experience in the future. We sincerely hope to welcome you back with even more impressive service and comfort. Best regards, Reynatha Tikoalu Hotel Manager
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J***a
Leisure
9.4
/10
Reviewed 3 week(s) ago
The room is clean, comfortable, the AC is cold
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Accommodation's Reply
06 Nov 2025
Dear Valuable Guest,
Thank you for your kind feedback. We’re delighted to know that you found our room clean, comfortable, and the air conditioning cool. Your satisfaction is our priority, and we truly appreciate your positive comments.
We look forward to welcoming you back for another pleasant stay.
Warm regards,
Raynatha Ticoalu
Hotel Manager
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Ashley Wahid Hasyim Jakarta
Traveloka (10,307)
Other sources (253)
8.7
Very Good
From 10,307 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
9.0
Service and Facilites
8.7
People often mention about Ashley Wahid Hasyim Jakarta
All
Distance to City Center (196)
Staff Friendliness (187)
Bedroom (181)
Ambiance (176)
Accessibility (165)
Surroundings (164)
Taste (164)
Bathroom (163)
Hotel Area (163)
Check-in/out Time (139)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Ashley Wahid Hasyim Jakarta
Number of reviews per page
20
40
Customer reviews
AA
Alaidin A. A.
10.0
/10
Reviewed 4 day(s) ago
Highly recommend this hotel for those looking for a hotel in Central Jakarta, thank you, Saskia, the receptionist.
See original
Find this review helpful?
Y***i
10.0
/10
Reviewed 1 week(s) ago
Centrally located near the Hotel Indonesia Roundabout. Great for walking and exercising. The city views are stunning. I'd definitely stay here again in the future.
See original
Find this review helpful?
Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that our location near Hotel Bulatan Indonesia allows you to easily walk and exercise. We are also delighted that you enjoyed the city view from your room. We look forward to welcoming you back on your next visit. Best regards, Reynatha Tikoalu Hotel Manager
See original
AS
ANNIS S.
Business
10.0
/10
Reviewed 1 week(s) ago
Thank you very much to Sis Saskia for her help during my stay.
See original
Find this review helpful?
Accommodation's Reply
24 Nov 2025
Dear Ms. Annise S., Thank you very much for your review and compliments. We are so glad that Saskia was able to assist you and make your stay more comfortable. We will share your compliments with her and the entire team. We look forward to welcoming you back on your next visit. Best regards, Reynatha Tikoalu Hotel Manager
See original
L***i
Staycation
9.7
/10
Reviewed 1 week(s) ago
The hotel's location is right in the heart of Jakarta, making it easy to explore. The rooms are spacious, clean, comfortable, and bright. Most importantly, they provide a pillow, making for a more restful sleep.
See original
Find this review helpful?
Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for your review. We are very glad that you enjoyed your stay with us and were impressed by the friendliness of our staff and the cleanliness of our rooms. Positive feedback like this means a lot to our team. We look forward to welcoming you back on your next visit. Best regards, Reynatha Tikoalu Hotel Manager
See original
N***r
Leisure
9.1
/10
Reviewed 2 week(s) ago
have laundry area and near to jalan sabang..
See original
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Valuable Guest,
Thank you for your review.
We’re glad to hear that you found our laundry area convenient and appreciated our location near Jalan Sabang.
We truly appreciate your feedback and look forward to welcoming you back on your next stay.
Warm regards,
Raynatha Ticoalu
Hotel Manager
P***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are clean, it is very comfortable to stay here.
See original
Find this review helpful?
Verified Traveler
Business
10.0
/10
Reviewed 2 week(s) ago
Hotel very clean & good location.
Find this review helpful?
Accommodation's Reply
24 Nov 2025
Dear Valuable Guest,
Thank you for your kind feedback. We’re delighted to hear that you found our hotel very clean and appreciated our good location. Your satisfaction means a lot to us.
We look forward to welcoming you back on your next visit.
Warm regards,
Raynatha Ticoalu
Hotel Manager
T***i
Staycation
9.3
/10
Reviewed 2 week(s) ago
The check-in process was easy, and the staff were very friendly.
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the check-in process was smooth and that you were satisfied with the friendliness of our staff. Your comments are a driving force for us to continue striving to provide the best service. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta again. Best regards, Raynatha Ticoalu Hotel Manager
See original
H
Hadityo
8.5
/10
Reviewed 2 week(s) ago
Friendly staff and strategic location
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Mr/Mrs. Hadityo
Thank you for your kind feedback.
We’re delighted to hear that you enjoyed our friendly staff and appreciated our strategic location.
We truly look forward to welcoming you back in the near future.
Warm regards,
Raynatha Ticoalu
Hotel Manager
B***g
10.0
/10
Reviewed 2 week(s) ago
Whenever discussing recommended 4-star hotels in Jakarta, Ashley Wahid Hasyim is one that pops up in my mind. The receptionist helped me with the early check-in, and the rest is excellent. Will definitely revisit there again next time.
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Dear Valuable Guest,
Thank you very much for your wonderful review.
We are truly honored to be one of the 4-star hotels that comes to your mind when visiting Jakarta. We’re also delighted to know that our receptionist was able to assist you with an early check-in and that the rest of your stay was excellent.
Your kind words mean a lot to our team, and we would be thrilled to welcome you back on your next visit to Jakarta.
Warm regards,
Raynatha Ticoalu
Hotel Manager
P***i
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are clean, there is a treadmill and self-service laundry.
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff, the cleanliness of our rooms and the self-service laundry service with treadmill. Your comments are the driving force behind us to continue providing the best guest experience. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta again. Best regards, Raynatha Ticoalu Hotel Manager
See original
H***N
Business
8.8
/10
Reviewed 2 week(s) ago
Strategic location, lots of culinary around the hotel
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed our hotel's location and the wide range of food options in the surrounding area. Your comments are what drive us to continue providing the best possible experience for our guests. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta again. Best regards, Raynatha Ticoalu Hotel Manager
See original
S***o
Staycation
8.5
/10
Reviewed 2 week(s) ago
Friendly service and a satisfying after-stay experience. I left my belongings behind and the hotel kept them for me to retrieve.
See original
1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you were satisfied with our team's friendly service, including our lost and found items handling. Keeping your belongings safe is our top priority and we are happy to assist until they are returned. We look forward to welcoming you back for a pleasant stay at Ashley Wahid Hasyim Jakarta. Best regards, Reynatha Tikoalu Hotel Manager
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AP
Arie P.
10.0
/10
Reviewed 2 week(s) ago
the staff is very helpful and friendly
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+3
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Accommodation's Reply
15 Nov 2025
Dear Ms. Ari P., Thank you for your positive review. We are so glad that you were impressed with our staff's service and friendliness. Your compliments are an encouragement and motivation for all the team to continue to provide the best service. We look forward to welcoming you back to Ashley Wahid Hashim Jakarta again. Best regards, Reynatha Tikoalu Hotel Manager
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F***y
Staycation
10.0
/10
Reviewed 3 week(s) ago
Excellent service! I even got a free room upgrade. Thank you Mas Yuda for the great hospitality!
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Accommodation's Reply
15 Nov 2025
Dear Valuable Guest,
Thank you very much for your wonderful review!
We are delighted to know that you enjoyed our excellent service and that the complimentary room upgrade added to your experience. Your kind words for Mas Yuda are truly appreciated — we will gladly share this with him.
We look forward to welcoming you back for another pleasant stay at Ashley Wahid Hasyim Jakarta.
Warm regards,
Raynatha Ticoalu
Hotel Manager
a***e
10.0
/10
Reviewed 3 week(s) ago
The room is very comfortable and the location is best
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Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were satisfied with our room and the excellent location of our hotel. Your kind comments are a great encouragement to all our team. We look forward to welcoming you back to Jakarta in the future. Ms. Ashley Wahid Hashim Best regards, Renata Tikor Hotel Manager
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b***o
9.7
/10
Reviewed 3 week(s) ago
Good location, lots of food, clean but a bit small room
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Accommodation's Reply
15 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are very glad that you were satisfied with our location, food selection and room cleanliness. We also appreciate your comments regarding the room size. This feedback is very important for us to continuously improve our guest comfort in the future. We look forward to welcoming you back to Ashley Wahid Hasyim Jakarta again. Best regards, Reynatha Tikoalu Hotel Manager
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Muhammad Y.
9.4
/10
Reviewed 3 week(s) ago
hot water need long time to loaded
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Accommodation's Reply
08 Nov 2025
Dear Mr/Mrs Muhammad Y.
Thank you for your feedback regarding the hot water.
We sincerely apologize for the inconvenience caused and appreciate you bringing this to our attention. Our engineering team has been informed and will check the system to ensure the hot water runs faster in the future.
We truly value your understanding and hope to have the opportunity to welcome you back with an improved experience.
Warm regards,
Raynatha Ticoalu
Hotel Manager
E***y
8.8
/10
Reviewed 3 week(s) ago
The price is a bit high with minimal facilities.
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize if the facilities provided did not meet your expectations. This feedback is very valuable for us to evaluate and continuously improve to ensure that our guests have an even better experience in the future. We sincerely hope to welcome you back with even more impressive service and comfort. Best regards, Reynatha Tikoalu Hotel Manager
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J***a
Leisure
9.4
/10
Reviewed 3 week(s) ago
The room is clean, comfortable, the AC is cold
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Accommodation's Reply
06 Nov 2025
Dear Valuable Guest,
Thank you for your kind feedback. We’re delighted to know that you found our room clean, comfortable, and the air conditioning cool. Your satisfaction is our priority, and we truly appreciate your positive comments.
We look forward to welcoming you back for another pleasant stay.
Warm regards,
Raynatha Ticoalu
Hotel Manager
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