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Aston Jember Hotel & Conference Center
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Aston Jember Hotel & Conference Center
Hotels
8.3
/10
Very Good
4,923 reviews
What Guests Say About Their Stay
Staff Friendliness (94)
Bedroom (83)
Ambiance (82)
Room Space (80)
Ni Kadek S.
8.5
/ 10
I like staying here because I feels comfortable with the Deluxe sized room and hope the deluxe will have bathtub in the bathroom soon overall I like here.
Lintang W.
9.0
/ 10
The choice of excellent hotel in Jember is limited. And glad that Aston is a good choice. Picked the bigger room with working desk. Shower is great with nice hot water. But the property is aging. Most hotel didn’t provide mineral bottle in the room, so they provide dispenser in the corridor. And the water is really nice, I would say very close to Evian ♥️ Couldn’t catch the breakfast downstairs, we asked for breakfast in room. And they brought nice bubur ayam with some pastries.
stela
8.8
/ 10
The hotel was great, right in the heart of jember city.
Jhenlee
8.8
/ 10
The hotel was very good and the staff was very friendly and helpful. Thank you so much Aston hotel
Chiesya C.
8.5
/ 10
Everything is ok, excellent service
In the Area
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Jalan Sentot Prawirodirjo No 88, Kaliwates, Jember, Jawa Timur, Indonesia, 68131
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Aston Jember Hotel & Conference Center
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Jalan Sentot Prawirodirjo No 88, Kaliwates, Jember, Jawa Timur, Indonesia, 68131
Discover More About Aston Jember Hotel & Conference Center
note: hotel was previously named Aston Jember Hotel and Conference Center
Location
Aston Jember Hotel & Conference Center is a hotel in a good neighborhood, which is located at Kaliwates.
About Aston Jember Hotel & Conference Center
Not only located within easy reach of various places of interests for your adventure, but staying at Aston Jember Hotel & Conference Center will also give you a pleasant stay.
Aston Jember Hotel & Conference Center is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
Whether you are planning an event or other special occasions, Aston Jember Hotel & Conference Center is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Aston Jember Hotel & Conference Center.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Aston Jember Hotel & Conference Center provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Aston Jember Hotel & Conference Center, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Aston Jember Hotel & Conference Center is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aston Jember Hotel & Conference Center exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Aston Jember Hotel & Conference Center is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Aston Jember Hotel & Conference Center.
All facilities in Aston Jember Hotel & Conference Center
Swimming Pool
Fitness Center
Functional Hall
Lobby
Accommodation Services
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor pool
- Spa
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Food and Drinks
- Restaurant with AC
- Bar
- Poolside bar
- Bar
General
- Family room
- Smoking area
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Shops
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Connectivity
- LAN Internet
Accessibilty
- Accessibility equipment
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Aston Jember Hotel & Conference Center
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 29-4-2024 to 30-4-2024.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Aston Jember Hotel & Conference Center | 152 |
Number of floors in Aston Jember Hotel & Conference Center | 6 |
Another facilities in Aston Jember Hotel & Conference Center | Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box |
Frequently asked question in Aston Jember Hotel & Conference Center
What are available facilities at Aston Jember Hotel & Conference Center?
There are top facilites at Aston Jember Hotel & Conference Center such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Jember Hotel & Conference Center?
The standard check-in time at Aston Jember Hotel & Conference Center is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Aston Jember Hotel & Conference Center
Traveloka (4,870)
Other sources (53)
8.3
Very Good
From 4,870 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.3
Service and Facilites
8.4
People often mention about Aston Jember Hotel & Conference Center
All
Staff Friendliness (67)
Ambiance (60)
Bedroom (56)
Room Space (54)
Taste (54)
Bathroom (53)
Hotel Area (50)
Distance to City Center (49)
Variety (47)
Family Friendly (45)
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Traveler Reviews Aston Jember Hotel & Conference Center
Number of reviews per page
20
40
Customer reviews
W***h
6.8
/10
Reviewed 1 week(s) ago
A hotel like Aston doesn't offer international TV or entertainment channels, only local or free channels. The TV isn't an Android TV that can be used for apps, just a regular digital TV. The rest experience is very dull, inferior to the hotels below.
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Accommodation's Reply
06 Aug 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. We sincerely apologize for your unsatisfactory experience with our in-room entertainment, particularly regarding the availability of international TV channels/entertainment. We fully understand that in this modern era, in-room entertainment is an important part of the guest experience. We deeply regret that our standard digital TV facilities did not meet your expectations, and we regret that you found your stay less than enjoyable. Your feedback is very valuable to us. We will immediately review and work on improving our in-room entertainment options, including the possibility of providing more sophisticated TVs in the future, so that we can provide a better stay for all our guests. Thank you for sharing this, and we look forward to welcoming you back and providing an even better stay. Best regards, Wahyu Ari Saputro, General Manager
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AN
Anisa N.
Business
9.1
/10
Reviewed 1 week(s) ago
overall I have a good experience staying in this hotel, but the downside just the breakfast that is less variation and some taste strange for 4stars hotel
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Accommodation's Reply
31 Jul 2025
Dear Mrs. Anisa N,
Warmest greetings from Aston Jember Hotel & Conference Center.
Thank you for sharing your feedback with us.
We're so glad to hear that you had a good overall experience staying at our hotel. However, we sincerely apologize that our breakfast did not meet your expectations, especially regarding the lack of variation and the taste of some of the dishes.
We understand how important a high-quality breakfast is, especially for a 4-star hotel, and we are truly sorry for falling short. We have shared your comments with our culinary team to review our menu variety and recipes to ensure we deliver the high standard of food that our guests deserve.
We appreciate your honesty, and we hope to have the opportunity to welcome you back and provide a much-improved breakfast experience on your next visit.
Kind regards,
Wahyu Ari Saputro
General Manager
W***k
Business
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly, the food is delicious, the rooms are quite spacious.
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive and detailed review. We are delighted to learn that our strategic location, comfortable and clean rooms, and complete facilities have provided a pleasant stay for you. We also appreciate your comments regarding the variety of breakfast menu and the friendly and responsive service of our team. Reviews like these are a great motivation for us to continue providing the best service. We warmly look forward to your next visit to Aston Jember Hotel & Conference Center. Best regards, Wahyu Ari Saputro, General Manager
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W***k
Business
8.5
/10
Reviewed 4 week(s) ago
Good breakfast, spacious room, affordable price
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive and detailed review. We are delighted to learn that our strategic location, comfortable and clean rooms, and complete facilities have provided a pleasant stay for you. We also appreciate your comments regarding the variety of breakfast menu and the friendly and responsive service of our team. Reviews like these are a great motivation for us to continue providing the best service. We warmly look forward to your next visit to Aston Jember Hotel & Conference Center. Best regards, Wahyu Ari Saputro, General Manager
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A***n
Leisure
9.4
/10
Reviewed 4 week(s) ago
Booked for a wedding, great service, helpful. Very strategic location in the city.
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Accommodation's Reply
15 Jul 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. We are delighted to hear that you have chosen Aston Jember as the venue for your wedding. We are delighted to hear that you found our service excellent and helpful, and that you found our location strategically located in the city. We hope your event runs smoothly and is memorable. We look forward to welcoming you back again soon. Warm regards, Wahyu Ari Saputro, General Manager
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M***i
10.0
/10
Reviewed 4 week(s) ago
good , recommended,staf ramah,
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Accommodation's Reply
15 Jul 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you very much for your review. We are delighted to hear that you had a good experience, recommended us, and appreciated the friendliness of our staff. Your review means a lot to us! We look forward to welcoming you back to Aston Jember. Warm regards, Wahyu Ari Saputro, General Manager
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Hp
Hermansyah p.
8.5
/10
Reviewed 4 week(s) ago
Clean, good, and affordable
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Accommodation's Reply
10 Jul 2025
Dear Mr. Hermansyah P., Warm greetings from Aston Jember Hotel & Conference Center. Thank you for this brief but meaningful review. We are pleased to know that you felt comfortable with the cleanliness of your room and the friendly service from our team. Your appreciation motivates us to continue maintaining the quality of our service. We look forward to welcoming you back to Aston Jember Hotel & Conference Center in the future. Best regards, Wahyu Ari Saputro, General Manager
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C***E
Business
10.0
/10
Reviewed 5 week(s) ago
thank God the location is close to the city center, everywhere is close, looking for souvenirs is also okay. the room is spacious and clean, comfortable. the facilities in the room are complete.
the food at breakfast is also okay, many variations, friendly and responsive service..
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive and detailed review. We are very pleased to know that our strategic location, comfort and cleanliness of the rooms, and complete facilities have provided a pleasant stay experience for you. We also appreciate your comments regarding the variety of breakfast menus and the friendly and responsive service of our team. Reviews like this are a great motivation for us to continue providing the best service. We look forward to your next visit to Aston Jember Hotel & Conference Center. Warm regards, Wahyu Ari Saputro. General Manager
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S***y
Staycation
10.0
/10
Reviewed 6 week(s) ago
The room is very clean and the service is friendly.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for this short but meaningful review. We are pleased to know that you feel comfortable with the cleanliness of the room and the friendly service from our team. Your appreciation is a motivation for us to continue to maintain the quality of service. We look forward to welcoming you back to Aston Jember Hotel & Conference Center on the next occasion. Warm regards, Wahyu Ari Saputro. General Manager
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NK
Nur K.
Staycation
9.4
/10
Reviewed 7 week(s) ago
The staff was very friendly and responsive even before being asked.
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Accommodation's Reply
26 Jun 2025
Dear Mr./Mrs. Nur ke., Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are very happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager
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I***a
8.5
/10
Reviewed 7 week(s) ago
delicious food and very friendly staff
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Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are so happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager
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P***i
Staycation
10.0
/10
Reviewed 7 week(s) ago
Comfortable and clean and friendly staff
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are so happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager
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DEWI I. S.
Leisure
9.7
/10
Reviewed 7 week(s) ago
Recommended, The breakfast menu is varied, the taste is all great. I have stayed at Aston several times.
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Accommodation's Reply
24 Jun 2025
Dear Ibu Dewi, Warm greetings from Aston Jember Hotel & Conference Center. Thank you very much for your positive review and recommendation for Aston Jember! We are very happy to hear that you enjoyed our varied breakfast menu and found it to be great. It is an honor for us to know that you have stayed at Aston Jember several times. We look forward to welcoming you back for another equally satisfying visit. Warm regards, Wahyu Ari Saputro. General Manager
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R***y
9.7
/10
Reviewed 8 week(s) ago
Got a room on the 8th floor, booked a superior room but got an upgrade to deluxe 🫶🏻 the view is great and the food is delicious. Swimming pool from 6 am - 7 pm.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you very much for sharing your experience staying at Aston Jember. We are glad to hear that you enjoyed your room on the 8th floor and were pleased with the upgrade to a Deluxe room 😊. Beautiful views and delicious food are indeed one of our strengths, and we are happy to be able to provide it to you. Hopefully our swimming pool will also add to the comfort during your stay. We look forward to welcoming you back for a more enjoyable stay. Warm regards, Wahyu Ari Saputro. General Manager
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A***g
9.1
/10
Reviewed 8 week(s) ago
Good Service, Cleam Room & Bath Room
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Accommodation's Reply
16 Jun 2025
Dear Our Valued Guest,
Warmest greetings from Aston Jember Hotel & Conference Center.
We truly appreciate your kind words! It's rewarding to hear that our team's efforts resulted in good service and that you enjoyed a clean room and bathroom. Your comfort is our top priority, and we're delighted we met your expectations. We hope to have the pleasure of hosting you again!
Kind regards,
Wahyu Ari Saputro
General Manager
Daniel C.
Leisure
9.4
/10
Reviewed 10 week(s) ago
super good service, with extraordinary friendliness, and the rooms are also very very clean and comfortable
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Accommodation's Reply
02 Jun 2025
Dear Mr. Daniel, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are so happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager
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ES
EKA S. S. M.
10.0
/10
Reviewed 11 week(s) ago
The service provided is very solid.
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Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. Eka, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are very happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager
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A***n
9.4
/10
Reviewed 11 week(s) ago
Friendly staff, clean and comfortable rooms.
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your wonderful review! We are so happy to hear that you are satisfied with our friendly service, cleanliness, and comfort of the room. Positive reviews like this are the biggest motivation for us to continue to provide the best to every guest. We look forward to welcoming you back to our hotel in the near future. Warm regards, Wahyu Ari Saputro. General Manager
See original
O***a
10.0
/10
Reviewed 11 week(s) ago
Comfortable atmosphere, next time will stay here again.
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Accommodation's Reply
21 May 2025
Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your very positive and uplifting review! We are honored to be your first choice when visiting Jember. Your satisfaction with the quality of service and the price we offer is a great motivation for the entire team to continue to provide the best. We look forward to your next visit. Warm regards, Wahyu Ari Saputro. General Manager
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A***t
8.5
/10
Reviewed 12 week(s) ago
seperti Aston pada umumnya, cukup terjangkau dari segi harga tapi bapus.
cuman yg di jember ini kayaknya agak kurang dr segi kedap suaranya. suara dr kamar sebelah, orang di lorong, semua kedengaran dari dalam kamar.
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your review! We are glad that you found our price affordable and our overall quality to be good, in line with Aston standards. We apologize for the inconvenience you experienced regarding the soundproofing issue in the room. Your feedback regarding the noise from the neighboring room and the hallway means a lot to us, and we will immediately pass this on to the management and engineering team for further improvements. We are committed to continuously improving our guests’ stay experience. We look forward to welcoming you back in the future and providing a more peaceful and comfortable experience. Warm regards, Wahyu Ari Saputro. General Manager
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Number of reviews per page
20
40
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