BATIQA Hotel Palembang

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8.5
/10
Very Good
9,353 reviews

What Guests Say About Their Stay

P***a

9.4
/ 10
I stayed for four nights in Batiqa Palembang. It was a nice experience staying there. The staff are nice, very friendly, helpful, and fast response. I had trouble with Wi-Fi, somehow disconnected maybe because my room was at the corner, so I reported to the staff and they repaired as quickly as possible. Thank you for the help. Plus, the food was good 👍

Amar B.

10.0
/ 10
The hotel is great, the staff are very friendly and helpful, the breakfast is okay, and the location is very strategic. Lots of delicious culinary options 👍
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Yuri A. F.

10.0
/ 10
The hotel staff was very helpful and friendly, allowing early check-in and helping with freezer food storage. Batiqa is the best!
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Dessyani D.

10.0
/ 10
Clean hotel, fast check in process, friendly staff, varied and delicious breakfast.
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M***i

9.7
/ 10
This is our first experience staying in Palembang, we chose this hotel because of its modern shape, strategic location, and competitive price.. the hotel staff are also friendly, from security, receptionist, OB, and restaurant... the room size is medium, and prayer mats are provided for prayer. we can see the city street. we stayed for 3 days with different breakfast every day, this is fun and we don't get bored.. moreover there are typical Palembang menus such as tekwan, model and also mpek2.. oh yes the mpek2 is delicious... good job BATIQA hotel 😄
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In the Area
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Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121

Main Facilities

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This accommodation offers:
Children play area
Laundry service
Restaurant
Luggage storage
Elevator
Garden
AC
BATIQA Hotel Palembang is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BATIQA Hotel Palembang

Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121
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Lobby BATIQA Hotel Palembang
Lobby 2 BATIQA Hotel Palembang

Discover More About BATIQA Hotel Palembang

Discover a comfortable and convenient stay in the heart of South Sumatra with BATIQA Hotel Palembang. This modern hotel offers a welcoming atmosphere and excellent amenities, making it an ideal choice for both business and leisure travelers. Room rates at BATIQA Hotel Palembang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

BATIQA Hotel Palembang Location

BATIQA Hotel Palembang is strategically situated in the vibrant city of Palembang, South Sumatra. Located at Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatra Selatan, Indonesia, 30121, the hotel offers easy access to key areas of the city. It is approximately a 30-minute drive from Sultan Mahmud Badaruddin II International Airport, providing a convenient arrival and departure point for guests. The hotel's central location means you are never far from the pulse of Palembang, with many local attractions and business districts within easy reach. The atmosphere around BATIQA Hotel Palembang is one of accessibility and urban convenience, perfect for those who want to explore the city or conduct business efficiently.

BATIQA Hotel Palembang Facilities & Services

Facilities for guests at BATIQA Hotel Palembang are designed to ensure a pleasant and productive stay. The hotel offers a range of amenities to cater to every need:

  • A refreshing outdoor swimming pool, perfect for a dip to cool off from the tropical heat.
  • A well-equipped fitness center for guests who wish to maintain their workout routine.
  • Complimentary Wi-Fi access throughout the hotel, ensuring you stay connected.
  • On-site dining options offering delicious local and international cuisine.
  • Meeting and banquet facilities, ideal for corporate events and celebrations.
  • 24-hour front desk service to assist with any requests or inquiries.
  • Free parking space is available for guests who are traveling by car.

BATIQA Hotel Palembang Room Types

Explore the diverse room types of BATIQA Hotel Palembang, each designed to provide comfort and modern conveniences. Whether you are traveling solo, as a couple, or with family, there is a perfect room to suit your needs. Options include:

  • Deluxe Room: Available with a City View, these rooms offer a comfortable space for solo travelers or couples. Non-smoking rooms are available.
  • Superior Room: Offering a pleasant City View, these rooms are well-appointed for a relaxing stay. Non-smoking options are standard.
  • Suite: For those seeking extra space and luxury, the Suites provide enhanced amenities and a City View. Some suites may feature a bathtub for added indulgence.

All rooms are designated as non-smoking to ensure a fresh environment for all guests. Please inquire about specific room features like bathtubs when booking.

BATIQA Hotel Palembang Dining & Restaurants

Savor a delightful culinary journey at BATIQA Hotel Palembang. The hotel features an on-site restaurant that serves a variety of Indonesian and international dishes. Enjoy breakfast, lunch, and dinner in a comfortable setting. The restaurant is typically open from 6:00 AM to 10:00 PM, with estimated prices per person for a meal ranging from PHP 300 to PHP 700, depending on your order. Guests can look forward to fresh ingredients and well-prepared meals that cater to diverse palates.

BATIQA Hotel Palembang Nearby Attractions and Activities

BATIQA Hotel Palembang is ideally located for exploring the rich culture and attractions of Palembang. Here are some notable places to visit:

  • Ampera Bridge: An iconic landmark of Palembang, offering scenic views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Palembang): A significant religious and historical site in the city.
  • Palembang City Center: Explore local markets, shops, and experience the vibrant city life.
  • Museum Balaputradewa: Discover the history and heritage of South Sumatra.
  • Kuto Besak Fortress: A historical fort that offers a glimpse into the region's past.

If you are looking for other activities around BATIQA Hotel Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to BATIQA Hotel Palembang from the Airport

Getting to BATIQA Hotel Palembang from Sultan Mahmud Badaruddin II International Airport is straightforward. Here are your options for the airport transfer service of BATIQA Hotel Palembang:

  • Hotel Private Transfer: The most convenient option is to arrange a private airport transfer directly with the hotel. This service ensures a smooth and comfortable journey to your accommodation. Prices typically range from PHP 500 to PHP 800, depending on the vehicle type.
  • Taxi: Metered taxis are readily available at the airport. The journey to BATIQA Hotel Palembang usually takes around 30 minutes and may cost between PHP 150 to PHP 250, depending on traffic conditions.
  • Ride-hailing Service: You can also use a ride-hailing service booked via your smartphone. This offers a convenient and often cost-effective way to reach the hotel, with fares similar to taxis.

For a hassle-free arrival, consider booking airport transfer services in advance or inquire about the BATIQA Hotel Palembang airport transfer options.

Summary of Why You Should Choose to Stay at BATIQA Hotel Palembang

Choosing BATIQA Hotel Palembang for your next trip offers a blend of comfort, convenience, and excellent value. Here’s why it stands out:

  • Prime Location: Easily accessible and close to key city attractions and business areas.
  • Comfortable Accommodations: Well-appointed rooms designed for a relaxing stay.
  • Modern Facilities: Enjoy amenities like a swimming pool and fitness center.
  • Friendly Service: Dedicated staff ready to assist you throughout your stay.
  • Great Value: Competitive pricing makes it an attractive option for various budgets.

Ensure your preferred dates are available by checking the Room availability at BATIQA Hotel Palembang. For the best rates and a seamless experience, consider Booking BATIQA Hotel Palembang through Traveloka. You can also explore other options:

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All facilities in BATIQA Hotel Palembang

Facility

  • Children play area
Bar, Cafe and Lounge BATIQA Hotel Palembang
Bar, Cafe and Lounge
Fitness Center BATIQA Hotel Palembang
Fitness Center
Functional Hall BATIQA Hotel Palembang
Functional Hall
Common Space BATIQA Hotel Palembang
Common Space
Lobby BATIQA Hotel Palembang
Lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

Things to Do

  • Children play area
  • Garden
  • Massage
  • Spa

General

  • AC
  • Reception hall
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Supermarket

Accommodation Policy & General Information in BATIQA Hotel Palembang

Extra Breakfast

Accommodation charges IDR 95,000/guest for extra breakfast.

Additional Policy

for the requested toiletries kindly contact to the reservation

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BATIQA Hotel Palembang
159
Number of floors in BATIQA Hotel Palembang
11
Another facilities in BATIQA Hotel Palembang
A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast, Vegetarian meal

Frequently asked question in BATIQA Hotel Palembang

What is normal check-in & check-out time at BATIQA Hotel Palembang?
The standard check-in time at BATIQA Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BATIQA Hotel Palembang provide breakfast?
Yes, BATIQA Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of BATIQA Hotel Palembang?
BATIQA Hotel Palembang is a 3.5-star hotel.
How many floors does BATIQA Hotel Palembang have?
BATIQA Hotel Palembang has 11 floors.
How many rooms are available at BATIQA Hotel Palembang?
BATIQA Hotel Palembang has 159 rooms in total.
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More Reviews from Other Guests in BATIQA Hotel Palembang

Overall Ratings & Reviews BATIQA Hotel Palembang

Traveloka (9,327)
Other sources (26)
8.6
Very Good
From 9,327 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about BATIQA Hotel Palembang
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Distance to City Center (148)
Bedroom (146)
Staff Friendliness (142)
Ambiance (141)
Bathroom (123)
Room Space (117)
Variety (114)
Hotel Area (112)
Accessibility (107)
Taste (104)
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Traveler Reviews BATIQA Hotel Palembang

Number of reviews per page
20
40
Customer reviews
wulan d.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Very comfortable and enjoyable.
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Accommodation's Reply
09 Nov 2026
Dear Ms. Wulan D., Thank you for taking the time to review and rate your stay with us positively. We are delighted to know that you were comfortable and enjoyed your stay at our hotel. Your appreciation and trust motivate our entire team to strive to improve the quality of our service and provide the best possible guest experience. We hope to welcome you back in the future with even better service. Sincerely, Agus Fatahillah, General Manager
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Edwin P.
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Business
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6.6
/10
Reviewed 1 week(s) ago
The food is okay, but the service needs to be improved.
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Accommodation's Reply
05 Nov 2026
Dear Mr. Edwin P., Thank you for taking the time to review and rate your stay between October 30th and November 1st, 2026. We apologize if your stay did not fully meet your expectations. We greatly appreciate any feedback and will use it to improve our service quality and guest comfort in the future. We hope to have the opportunity to welcome you again with an even better stay experience. Thank you for your trust and visit. Sincerely, Agus Fatahillah, General Manager
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I stayed for four nights in Batiqa Palembang. It was a nice experience staying there. The staff are nice, very friendly, helpful, and fast response. I had trouble with Wi-Fi, somehow disconnected maybe because my room was at the corner, so I reported to the staff and they repaired as quickly as possible. Thank you for the help. Plus, the food was good 👍
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful experience and for giving BATIQA Hotel Palembang an excellent score of 9.4. We are delighted to know that you had a pleasant four-night stay with us and appreciated the friendliness, helpfulness, and responsiveness of our team. We sincerely apologize for the inconvenience you experienced with the Wi-Fi connection. However, we are glad that our team was able to respond promptly and resolve the issue as quickly as possible. Your feedback is valuable and will encourage us to continuously improve our facilities and services. It is also a pleasure to know that you enjoyed our food selection. Thank you once again for your trust and appreciation. We look forward to welcoming you back to BATIQA Hotel Palembang for another memorable stay. Warm Regards, Agus Fatahillah General Manager
G***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It is very suitable for business trips because it is located in the city center.
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Accommodation's Reply
26 Oct 2026
Dear Mr./Ms. G*y, Thank you for taking the time to review and rate our hotel positively. We are delighted to hear that our central location facilitates your business travel. Your feedback and trust are very important to us as we continue to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit for an even more memorable stay. Sincerely, Agus Fatahillah, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Staff friendly and nice location.
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Accommodation's Reply
26 Oct 2026
Dear G***t, Thank you for sharing your positive feedback with us. We are delighted to know that you appreciated our friendly staff and convenient location. Your kind words are a great motivation for our team to continue delivering warm hospitality and excellent service to all our guests. We look forward to welcoming you back and providing you with another pleasant stay. Best regards, Agus Fatahillah General Manager
Chandra K. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good and fun, suitable to be recommended.
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Accommodation's Reply
26 Oct 2026
Dear Ms. Chantra, Thank you for your positive rating and review. We are delighted to know that you enjoyed your stay with us. Your compliments and feedback are a source of pride and motivation for our entire team to strive for the best service and create memorable stay experiences for all guests. We hope to welcome you back again on your next stay. Sincerely, Agus Fatahillah, General Manager
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best price hotel and worth for the money.
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's very good and because it's in the middle of the city it's easy to get everywhere.
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Accommodation's Reply
17 Oct 2026
Dear J*a, Thank you for taking the time to write a positive review and choosing our hotel as your accommodation. We are delighted to hear that you were satisfied with your stay and found our central location convenient. Your feedback and compliments encourage our entire team to strive to improve the quality of our service and provide comfortable stays for all guests. We hope to welcome you back again in the future. Sincerely, Agus Fatahillah, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The Wi-Fi is really bad, it's a shame.
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Accommodation's Reply
14 Oct 2026
Dear Ms./Mrs. Ra, Thank you for taking the time to review your stay from October 3-7, 2026. We apologize for any inconvenience you experienced with the Wi-Fi connection quality during your stay. We understand that stable internet access is important to our guests, and we are very sorry that this facility did not meet your expectations. Your feedback will be taken seriously and used as a tool to evaluate and improve our facilities and services in the future. We hope to have the opportunity to welcome you back again for an even better stay. Sincerely, Agus Fatahillah, General Manager
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I***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the room facilities are in accordance with what is offered.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Thank you for choosing our hotel as your accommodation and for taking the time to provide us with an excellent review and rating. We are delighted to receive your compliments on the friendly service of our staff and the amenities in our rooms. Guest satisfaction and comfort are our top priority, and such positive reviews encourage our entire team to continue striving to maintain and improve the quality of our service. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Agus Fatahillah, General Manager
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The price is okay, the check-in process is fast, easy, comfortable, and worth it.
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Accommodation's Reply
02 Oct 2026
Dear F***a, Thank you very much for your wonderful rating and positive review! We are delighted to know that you enjoyed the value, quick and easy check-in process, and overall comfort during your stay at BATIQA Hotel Palembang. Your kind feedback truly motivates our team to continue providing a comfortable and enjoyable experience for every guest. We look forward to welcoming you back again on your next visit to Palembang. Warm regards, Agus Fatahillah General Manager BATIQA Hotel Palembang
Y***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Hopefully later in the future superior room pillows are added yes .. hihihihi
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Accommodation's Reply
28 Sep 2026
Dear Ms. Y*u, Thank you for taking the time to write a review and giving us an 8.8 rating for your stay at Batiqa Hotel Palembang. We are delighted to hear that you enjoyed your stay with us. Regarding your suggestion for extra pillows in the Superior room, we appreciate your feedback. Guest feedback is very important to us and we continuously evaluate it to improve our comfort and service quality. We hope to welcome you back to Batiqa Hotel Palembang in the future and provide you with an even more comfortable and memorable stay. Sincerely, Agus FatahIllah, General Manager, Batiqa Hotel Palembang
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a***l
icon-Transit
Transit
icon-origin-TRAVELOKA
7.0
/10
Reviewed 7 week(s) ago
note: room 707 bathroom smells really bad from the sewerage system
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Accommodation's Reply
24 Sep 2026
Dear Mr. Aidil Fitri Thank you for sharing your feedback regarding your stay with us. We sincerely apologize for the unpleasant odor from the bathroom drainage in room 707, which affected your comfort during your stay. Your feedback has been taken seriously and will be coordinated with our Engineering and Housekeeping teams for further inspection and corrective action. We truly appreciate you bringing this matter to our attention, as it helps us improve our facilities and service. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience. Warm regards, Agus Fatahillah General Manager BATIQA Hotel Palembang
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frista z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, comfortable, clean. The food is delicious and clean.
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Accommodation's Reply
17 Sep 2026
Dear Mr./Ms. Frista C., Sincerely yours, Batika Hotel Palembang. Thank you so much for choosing Batika Hotel Palembang as your accommodation and for this excellent review. We are delighted to hear that you were comfortable during your stay and that you appreciated the cleanliness of your room and the deliciousness of the food we served. Your satisfaction and comfort are paramount to our entire team. Your excellent review is a great inspiration for us to continue maintaining and improving the quality of our service. We hope to welcome you back again on your next visit to Palembang. Sincerely, Agus Fatahillah, General Manager, Batika Hotel Palembang
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Fara s. B.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Clean rooms, good cheap prices, fast booking, fast check-in process.
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Accommodation's Reply
10 Sep 2026
Dear Ms. Fara S.B., Thank you very much for your positive review and for your trust in choosing to stay at Batika Hotel Palembang. We are delighted to hear that you were satisfied with the cleanliness of the room, the competitive pricing, and the speed of booking and check-in. Speed and convenience in service are our top priorities. We hope to welcome you back again on your next stay! Sincerely, Agus Fatahillah, General Manager – Batika Hotel Palembang
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A***l
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Delicious, comfortable, and great. It's close to town and the staff are friendly.
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Accommodation's Reply
10 Sep 2026
Dear Ms./Mrs. A*l, Thank you for your excellent review and rating for Batikah Hotel Palembang! We are delighted to hear that your business trip was smooth and comfortable with us, supported by the hotel's excellent location and the friendliness of all our staff. We hope that Batikah Hotel Palembang will always be your first choice for all your business trips in Palembang. Sincerely, Agus Fatahillah General Manager – Batikah Hotel Palembang
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
only 5 minutes ride from LRT near many local resto good service
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Accommodation's Reply
05 Sep 2026
Dear Mr./Ms. G***t, Thank you very much for taking the time to share your wonderful feedback and for giving Batiqa Hotel Palembang a score of 9.4. We are delighted to know that you enjoyed our convenient location, especially the easy access to the LRT, as well as the variety of local restaurants nearby. It is also heartwarming to hear that our service met your expectations. Your kind feedback is truly appreciated and will be shared with our team as an encouragement to continuously deliver warm and memorable experiences for every guest. We look forward to welcoming you back to Batiqa Hotel Palembang on your next visit. Warm regards, Agus Fatahillah General Manager Batiqa Hotel Palembang
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It feels great and comfortable. The TV is Android-powered and the Wi-Fi is good. Highly recommended.
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Accommodation's Reply
31 Aug 2026
Dear Mr. M*d, Thank you so much for your 10.0 rating and positive review of Batikah Palembang Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed our Android TV and Wi-Fi connectivity. Your compliments are an encouragement to us and our entire team to continue striving to provide every guest with a comfortable and memorable stay. Thank you for recommending Batikah Palembang Hotel. We hope to welcome you back again on your next visit. Sincerely, Agus Fatahillah, General Manager, Batikah Palembang Hotel
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R***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The receptionist was great, the room was clean and comfortable.
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you very much for your rating of 9.4 and for sharing your experience staying at Batika Palembang Hotel. We are delighted to hear that you were satisfied with the service from our front desk team and appreciated the clean and comfortable room. This compliment motivates our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Batika Palembang Hotel again for an even better experience. Sincerely, Agus Fatahillah, General Manager, Batika Palembang Hotel
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Budiyanto
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good job. Business trip. Strategic location. Okay food menu. Excellent staff. Parking is lacking.
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Accommodation's Reply
21 Aug 2026
Dear Mr. Budianto, From [Your Hotel/Accommodation Name], Thank you so much for choosing to stay with us for your business trip and for giving us a perfect 10/10 rating. I am delighted to hear that you enjoyed our excellent location, diverse menu, and outstanding service. Your compliments are a great motivation for our entire team to continue working to the best of our ability. Regarding the parking issue you mentioned, we apologize for the inconvenience. This feedback will be seriously considered by our management to improve and enhance the convenience of our parking for our guests in the future. Thank you for this very helpful suggestion. We hope to welcome you back again on your next business trip! Sincerely, Agus Fatahillah, General Manager
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Number of reviews per page
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Lobby 4 BATIQA Hotel Palembang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.