BATIQA Hotel Palembang

Hotels
Preferred Partner
8.5
/10
Very Good
7,989 reviews

What Guests Say About Their Stay

Distance To City Center (135)
Bedroom (120)
Staff Friendliness (117)
Ambiance (117)
MOHAMMAD S. B. M. Y.
9.7
/ 10
A great hotel to start with! The location is super good, even though it is not near the LRT, the placement is strategic with 3 nearby malls, two of it is reachable by foot. There are ample food stalls and convenience stores around the hotel. The nearest laundromat is only 5mins away, wash and dry only idr30 k (15 K for washing, 15k for drying). The room is super comfortable with a super comfortable bed, TV and console, sofa, office chair, work table, and free amenities such as coffee and tea. There is no refrigerator. They only have a cooler. So drinks in it won't get cold but remained cool. The toilet is a little bit sad. Though nicely made, the space is quite tight. The toilet has a Japanese seat bidet. Shower water is barely hot, more too warm. This hotel deserves to be visited. The staff are smiley and friendly. A good amount of security with lift access to levels requiring room cards.
Eko Setianto
8.5
/ 10
Nice place and good food. The atmosphere from the building was instagramable!
Bayu W.
9.1
/ 10
Good place to stay for business trip because it is in center city of Palembang with several accesses to hotel...and there're a lot of local culinary restaurants that can be accessed by walk... One thing for sure, they supported us like providing printed document of our business need... Thanks, Batiqa.
Siska S.
9.7
/ 10
Nice hotel, very strategic location, near centre city, near food center, near handicraft center "pasar kito", narrow bathroom, affordable price, nice breakfast, recommended especially for great location. Will back again.
Arifin
8.5
/ 10
Simple, functional, convenient.
In the Area
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Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
BATIQA Hotel Palembang is a hotel in a good neighborhood, which is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BATIQA Hotel Palembang

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Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121
Lobby BATIQA Hotel Palembang
Lobby 2 BATIQA Hotel Palembang

Discover More About BATIQA Hotel Palembang

BATIQA Hotel Palembang Rates per Night

BATIQA Hotel Palembang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best BATIQA Hotel Palembang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

BATIQA Hotel Palembang Location & Address

BATIQA Hotel Palembang is located at Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatra Selatan, Indonesia, 30121. It's situated in the Palembang area of Indonesia, known for its vibrant culture and historical sites. The hotel is approximately 5 km from the city center.

How to go to BATIQA Hotel Palembang from Airport

Arriving at Sultan Mahmud Badaruddin II International Airport and wondering about the best way to get to BATIQA Hotel Palembang? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best route:

  • Taxi (Most Direct):

    Taxis are readily available at the airport. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at the airport. Simply book a ride through the app for a hassle-free transfer.
  • TransMusi Bus (Most Affordable):

    The TransMusi bus is a public transportation option that connects the airport to various points in Palembang. You'll need to check the specific route to see if it stops near the hotel, and it will involve some walking.

Tips:

For the most convenient route, a taxi or ride hailing service is recommended, especially if you have luggage. If you're on a budget and don't mind a bit of walking, the TransMusi bus is a viable option.

BATIQA Hotel Palembang Reviews & Summary

Looking for all the details about BATIQA Hotel Palembang? Want to know what other travellers think? This section provides a summary of hotel reviews to help you make an informed decision.

Guests consistently praise BATIQA Hotel Palembang for its comfortable rooms, friendly staff, and convenient location. Many appreciate the hotel's modern design and the cleanliness of the facilities. A standout feature is the rooftop pool, offering stunning views of the city. The on-site restaurant also receives positive feedback for its delicious food and attentive service.

Here's a short, positive review to encourage bookings: "I had a fantastic stay at BATIQA Hotel Palembang! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a real highlight. I would definitely recommend this hotel to anyone visiting Palembang."

BATIQA Hotel Palembang Room Types Available

Choosing the right hotel room type can make all the difference in your stay. BATIQA Hotel Palembang offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. They are typically non-smoking and feature either a king-size bed or twin beds.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms may offer city views.
  • Executive Suite:

    These suites provide a separate living area and bedroom, offering more space and privacy. They often include a bathtub in the bathroom.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds or a sofa bed.

BATIQA Hotel Palembang is generally not pet-friendly. It's always best to confirm directly with the hotel regarding their pet policy and any associated charges or requirements.

Hotel Facilities in BATIQA Hotel Palembang

BATIQA Hotel Palembang boasts a range of hotel facilities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a list of hotel amenities available:

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's swimming pool.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center.
  • Restaurant:

    Indulge in delicious meals at the on-site restaurant.
  • Meeting Rooms:

    The hotel offers meeting rooms for business travellers.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in BATIQA Hotel Palembang

BATIQA Hotel Palembang offers several dining options to satisfy your culinary cravings. Whether you're looking for a hearty buffet or a quick coffee, you'll find it here. Here's a look at the hotel's restaurant and cafe:

  • Restaurant Name:

    The hotel's main restaurant offers a buffet breakfast and a la carte options for lunch and dinner. The cuisine is a mix of Indonesian and international dishes. Expect to pay around SGD 25 per person for the buffet.
  • Cafe Name:

    The hotel's cafe serves coffee, tea, pastries, and light snacks. It's the perfect spot for a quick bite or a relaxing afternoon.

A signature dish at the restaurant is their Rendang, a slow-cooked beef dish in coconut milk and spices.

BATIQA Hotel Palembang Airport pickups and How to Book

Need a convenient hotel to airport transfer? BATIQA Hotel Palembang may offer hotels with airport shuttle services to make your arrival and departure seamless. Here's what you need to know:

It's best to contact the hotel directly to inquire about their airport pick-up service. If available, you'll typically need to provide your flight details and arrival time when booking. Advance notice of at least 24 hours is usually required.

Nearby MRT Station & Bus Stops

Exploring Palembang is easy with convenient access to public transportation. Here's a guide to the nearest MRT station and bus stops nearby BATIQA Hotel Palembang:

  • Nearest Bus Stop:

    The nearest bus stop is located on Jalan Angkatan 45, approximately 500 meters from the hotel.

Palembang does not have an MRT system. The primary mode of public transportation is the TransMusi bus system. You can purchase a TransMusi card at designated kiosks or bus stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Palembang offers a variety of nearby places to go and nearby sightseeing places that are perfect for kids. Here are a few suggestions for things to see nearby:

  • Kemas Rindo Museum (5 km):

    Learn about the history and culture of South Sumatra at this museum. Entry is free.
  • Ampera Bridge (6 km):

    Take a stroll across this iconic bridge and enjoy the views of the Musi River. Free.
  • Kampung Al-Munawar (7 km):

    Explore this historic Arab village with its unique architecture and cultural heritage. Free to walk around.
  • Jakabaring Sport City (10 km):

    This large sports complex offers various activities, including swimming, cycling, and playgrounds. Prices vary depending on the activity.
  • Museum Balaputra Dewa (6 km):

    Discover archaeological artifacts and historical exhibits at this museum. Entry is approximately SGD 2.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near BATIQA Hotel Palembang (Palembang)

Craving some delicious nearby dining options? Palembang offers a diverse culinary scene, from well-known cafes and restaurants to authentic local food experiences. Here are some food eatiries near me:

  • Cafes/Restaurants:

    • Excelso Cafe:

      Enjoy a cup of coffee and a light meal at this popular cafe chain.
    • Pizza Hut:

      A familiar option for pizza lovers.
    • McDonald's:

      Grab a quick and easy meal at this fast-food restaurant.
  • Local Street Food:

    • Pempek:

      A Palembang specialty, this fish cake is served with a sweet and sour sauce.
    • Mie Celor:

      A noodle dish with a rich coconut milk-based gravy.
    • Martabak HAR:

      A savory pancake filled with eggs, meat, and vegetables.
    • Nasi Goreng:

      Indonesian fried rice, a classic street food dish.
    • Sate:

      Grilled meat skewers served with peanut sauce.

Shopping places near BATIQA Hotel Palembang (Palembang)

Need some retail therapy? Palembang offers a variety of nearby shopping destinations, from modern malls to traditional markets. Here are a few shops near me:

  • Palembang Square Mall:

    A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • Palembang Icon Mall:

    Another popular mall with a wide selection of brands and dining choices.
  • Pasar 16 Ilir:

    A traditional market where you can find local products, textiles, and souvenirs.

Other Places to Stay Near BATIQA Hotel Palembang

Looking for alternative accommodations in Palembang? Here's a list of other hotels nearby, ranging from luxury to budget-friendly options:

  • Luxury/5-6 Star Hotels Nearby:

    • The Zuri Palembang:

      A luxurious hotel with excellent amenities and service.
    • Wyndham Opi Hotel Palembang:

      Offers a comfortable stay with a range of facilities.
    • Arista Hotel Palembang:

      Known for its elegant design and central location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-Star Hotels Nearby:

    • ASTON Palembang Hotel & Conference Center:

      A popular choice for business and leisure travellers.
    • Novotel Palembang Hotel & Residence:

      Offers spacious rooms and a range of facilities.
    • Beston Hotel Palembang:

      Provides comfortable accommodation and a convenient location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-Star Hotels Nearby:

    • Rio City Hotel Palembang:

      A budget-friendly option with comfortable rooms.
    • Hotel Swarna Dwipa Palembang:

      Offers a convenient location and basic amenities.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Palembang is easy with Traveloka. Whether you're looking for luxury accommodations or a budget-friendly option, there's something for everyone. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals and promotions. Book your stay at BATIQA Hotel Palembang or explore other options on Traveloka. Start planning your trip to Palembang now and enjoy a comfortable and memorable stay. book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in BATIQA Hotel Palembang

Bar, Cafe and Lounge BATIQA Hotel Palembang
Bar, Cafe and Lounge
Fitness Center BATIQA Hotel Palembang
Fitness Center
Functional Hall BATIQA Hotel Palembang
Functional Hall
Lobby BATIQA Hotel Palembang
Lobby
Accommodation Services BATIQA Hotel Palembang
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Spa

General

  • AC
  • Ballroom
  • Non-smoking room
  • Smoking area

Business Facilities

  • Meeting facilities
  • Projector

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in BATIQA Hotel Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 90,000/guest for extra breakfast.

Additional Policy

for the requested toiletries kindly contact to the reservation

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BATIQA Hotel Palembang
159
Number of floors in BATIQA Hotel Palembang
11
Another facilities in BATIQA Hotel Palembang
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in BATIQA Hotel Palembang

What are available facilities at BATIQA Hotel Palembang?
There are top facilites at BATIQA Hotel Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BATIQA Hotel Palembang?
The standard check-in time at BATIQA Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BATIQA Hotel Palembang provide breakfast?
Yes, BATIQA Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in BATIQA Hotel Palembang

Traveloka (7,989)
Other sources (25)
8.5
Very Good
From 7,989 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about BATIQA Hotel Palembang
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Jarak ke Pusat Kota (77)
Suasana (73)
Kamar Tidur (72)
Keramahan Staff (70)
Variasi (64)
Kamar Mandi (62)
Rasa (57)
Ukuran Kamar (56)
Akses (54)
Area Hotel (52)
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Traveler Reviews BATIQA Hotel Palembang

Number of reviews per page
20
40
Customer reviews
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
The hotel staff is friendly, efficient, and very helpful. The hotel is comfortable and clean. There's a children's play area that's not very large but is well-equipped and, most importantly, clean.
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Accommodation's Reply
01 Aug 2025
Dear Valuable Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
B***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Very cool and interesting place
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Accommodation's Reply
01 Aug 2025
Dear Valuable Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
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Novrin M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Friendly and comfortable and close to the city center
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Accommodation's Reply
01 Aug 2025
Dear Novrin, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel staff is very friendly and the breakfast is also plentiful and delicious.
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Accommodation's Reply
01 Aug 2025
Dear Valuable Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
A***r
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Budget hotel for transit. Location and breakfast not bad. Room not spacious. Car Parking is challenging as the space is tight.
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Accommodation's Reply
01 Aug 2025
Dear Valuable guest Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager
Susanto
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is cool, but in the morning it's a bit noisy. The cleaning staff can be heard from the room, as if they're angry at their work. When you're sleeping, you knock just to ask for laundry. It disturbs people sleeping, right?
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Accommodation's Reply
21 Jul 2025
Dear Mr. Susanto, Warmest greetings from batiqa hotel Palembang, We are very grateful for your review regarding your visit at batiqa hotel Palembang. It is very pleasant for us to receive positive feedback from you. Thank you for your review and input, we look forward to serving you better in your next visits! Sincerely, Adhi Wahyu P, CHA. General Manager
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Dadang
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's comfortable, there's a smoking room and a prayer room, but it's a shame there's no swimming pool.
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Accommodation's Reply
21 Jul 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
K***O
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
the nicest hotel in Palembang
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Accommodation's Reply
21 Jul 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
M***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Strategic location and lots of culinary around it
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Accommodation's Reply
21 Jul 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very helpful, friendly, everything was delicious.
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Accommodation's Reply
21 Jul 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
A***e
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
At that time, I couldn't open the lock in my room from the outside and every time I wanted to enter the room, I had to call the receptionist.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager
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Solihin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
FO staff are friendly in guest service. For the room, please improve it again because there are mosquitoes that are disturbing in the room. For parking security, guests staying can be given tickets to avoid unwanted things. Entering and exiting the parking lot is very dangerous. Security must stay 1 in the parking area. Thank you
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Accommodation's Reply
30 Jun 2025
Dear Solihin, Thank you so much for your positive feedback! We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments about room and parking area are highly valuable to us and will assist us in our continuous efforts to improve the service level we aim for. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
Yusuf N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
saya menginap disini selama 9 hari, greetings esp. 15/5 rule harus d giatkan lagi. staffs have to greet first, acknowledge the guests in every Corner, elevator, lobby, floor everywhere. eye contact and welcoming gesture is a must. within 9 days, not a Single day Fo asking wether my stay was good, hows the room or anything. besides all That everything was ok
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Yusuf N, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager
h***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 7 week(s) ago
The most strategic location. But the parking area is narrow and always full. The room is too narrow. There is no place to pray in the room.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager
K***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is located in the city center, but not too crowded. Access to the hotel is very easy with various transportation alternatives. The hotel environment and rooms are clean. The bathroom implements water saving, there is no jet shower toilet. It is better to add a jet shower and a tap for ablution to make it easier to clean. The menu in the restaurant needs to be varied.
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
H***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is friendly and the rooms are spacious and clean. The distance is close to the city center and close to the mall.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Valuable Guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
apriani g.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Wow, it's near for culinary, so good experience in this hotel.
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Accommodation's Reply
16 Jun 2025
Dear Apriani g, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
S***i
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
friendly staff, clean, comfortable, quiet
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Accommodation's Reply
11 Jun 2025
Dear Valuable guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
Ariyo B.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The price is very reasonable, located in the middle of Palembang, cozy bedroom, next to Pempek place.
2 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Ariyo B, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
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Erfan I.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Clean, city center, safe, comfortable.
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Accommodation's Reply
11 Jun 2025
Dear Erfan I, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager
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