BELA HOTEL

Hotels
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8.5
/10
Very Good
1,507 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
As always, Bella Hotel never disappoints with customer service. Thank you again, Bella Hotel, for a wonderful stay until next time.

Verified Traveler

10.0
/ 10
The hotel staff were all very friendly, and the service was excellent. The rooms were kept clean, and there was a lovely balcony directly overlooking the pool. The view was beautiful, overlooking Mount Gamalama. The atmosphere was peaceful. Overall, it was great, close to the city center, and easy access to everything.
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DouglasMichael F.

9.7
/ 10
Great staff, rooms are clean and nice appointments. The bed was very comfortable. The view and hotel are lovely.

Toosye A. P.

10.0
/ 10
The hotel staff were very friendly and kind. A quick story: I booked the wrong check-in date, so I had to re-check in through the app. Although the reservation wasn't visible on the hotel monitor, the receptionist on duty at the time, Mr. Iyhan, quickly helped me check into my room. Thank you, Mr. Iyhan, for your prompt response, so we didn't have to wait too long 🥰🙏
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M***M

10.0
/ 10
The receptionist's name is Kak Iyhan, if I'm not mistaken, she is very friendly and kind.
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In the Area
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JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named SAHID BELA TERNATE BELA HOTEL is located in area / city South Ternate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BELA HOTEL

JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000
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Lobby BELA HOTEL
Exterior 2 BELA HOTEL

Discover More About BELA HOTEL

Discover BELA HOTEL: Your Gateway to Maluku Utara's Charm

Welcome to BELA HOTEL, a premier accommodation nestled in the heart of Maluku Utara, Indonesia. We pride ourselves on offering a serene and comfortable retreat for travelers seeking an authentic Indonesian experience. Whether you're here for business or leisure, BELA HOTEL promises exceptional service, modern amenities, and a truly memorable stay. Room rates at BELA HOTEL start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

BELA HOTEL Location

BELA HOTEL is strategically situated in the vibrant region of Maluku Utara, Indonesia. Our address is JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000. We are conveniently located approximately 30 kilometers from the nearest major transportation hub, making it easy for guests to access our property. The atmosphere surrounding BELA HOTEL is one of tranquil beauty, offering a peaceful escape from the everyday hustle. You'll find yourself immersed in the natural splendor of Maluku Utara, with opportunities to explore local culture and breathtaking landscapes.

BELA HOTEL Facilities & Services

Facilities for guests at BELA HOTEL are designed to enhance your comfort and convenience. We offer a range of services to cater to every need.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, open daily from 8:00 AM to 6:00 PM.
  • A well-equipped fitness center for your workout needs, available from 6:00 AM to 10:00 PM.
  • On-site dining options offering delicious local and international cuisine.
  • 24-hour front desk assistance for any queries or requests.
  • Concierge services to help you plan your local excursions.
  • Secure and complimentary parking space for guests with vehicles.
  • A dedicated business center with printing and fax facilities.
  • Room service available from 7:00 AM to 11:00 PM.

BELA HOTEL Room Types

Explore the diverse room types of BELA HOTEL, each thoughtfully designed to provide a comfortable and relaxing sanctuary. We offer a variety of accommodations to suit every traveler's preference.
  • Standard Room: A cozy and well-appointed room, perfect for solo travelers or couples. Available with a City View or Garden View. Non-smoking.
  • Deluxe Room: Offering more space and enhanced amenities, our Deluxe Rooms are ideal for those seeking extra comfort. Available with a City View or Garden View. Some rooms feature a bathtub. Non-smoking.
  • Suite: Our spacious Suites provide a luxurious experience with separate living and sleeping areas. Enjoy stunning City Views. Features a bathtub. Non-smoking.
  • Family Room: Designed for families or larger groups, these rooms offer ample space and comfortable bedding. Available with a Garden View. Non-smoking.
Please note that all rooms are designated as non-smoking.

BELA HOTEL Dining & Restaurants

Savor the culinary delights at BELA HOTEL's on-site dining establishments. Our restaurants offer a delightful gastronomic journey, showcasing the best of local and international flavors.
  • BELA Restaurant: Our main dining venue, offering a breakfast buffet from 6:30 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Estimated price per person for lunch/dinner is PHP 800.
  • The Sunset Lounge: Enjoy refreshing beverages and light snacks with panoramic views. Open daily from 4:00 PM to 11:00 PM. Estimated price per person for snacks is PHP 400.

BELA HOTEL Nearby Attractions and Activities

Discover the wonders of Maluku Utara with BELA HOTEL as your base. The region is rich in natural beauty and cultural heritage, offering a plethora of activities for every visitor.
  • Ora Beach: Famous for its crystal-clear waters and vibrant coral reefs, perfect for snorkeling and diving.
  • Banda Islands: Explore historical Dutch colonial forts and enjoy the unique nutmeg plantations.
  • Mount Gamalama: For the adventurous, hike this active volcano for breathtaking panoramic views of the surrounding islands.
  • Ternate City Center: Immerse yourself in local life, visit traditional markets, and experience the vibrant culture.
  • Fort Kalamata: A historical landmark offering insights into the region's past.
If you are looking for other activities around BELA HOTEL, check out the best deals on Traveloka: Recommended activities in Maluku Utara!

How to Get to BELA HOTEL from the Airport

Navigating your way to BELA HOTEL is straightforward, ensuring a smooth start to your vacation. Here are the recommended transportation options from the nearest airport:
  • Hotel Private Airport Transfer: For the utmost convenience, pre-book the airport transfer service of BELA HOTEL. This service offers a comfortable and direct journey to the hotel. Contact our concierge for rates and booking.
  • Metered Taxi: Available at the airport arrival hall, metered taxis offer a reliable way to reach BELA HOTEL. The estimated fare is around PHP 1,500, depending on traffic conditions.
  • Ride-hailing Service: You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This is often a cost-effective option.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at BELA HOTEL

Choosing BELA HOTEL means opting for an unforgettable experience in Maluku Utara. We are dedicated to providing exceptional service and comfort.
  • Prime Location: Situated in a beautiful and accessible part of Maluku Utara.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, and on-site dining.
  • Comfortable Rooms: A variety of well-appointed rooms to suit your needs.
  • Attentive Service: Our friendly staff are always ready to assist you.
  • Great Value: Competitive pricing and special offers.
Discover the best Room availability at BELA HOTEL and start Planning your trip. For the easiest Booking BELA HOTEL experience, visit Traveloka. Book budget hotels in Maluku Utara and Easily book domestic and international flights at low prices.

All facilities in BELA HOTEL

Swimming Pool BELA HOTEL
Swimming Pool
Functional Hall BELA HOTEL
Functional Hall
Lobby BELA HOTEL
Lobby
Exterior BELA HOTEL
Exterior
Others BELA HOTEL
Others

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet dinner
  • Cafe
  • Dining area
  • Poolside bar
  • Set menu dinner

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Printer
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Spa
  • TV lounge

General

  • AC
  • Reception hall
  • Banquet
  • Family room
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Supermarket

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in BELA HOTEL

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BELA HOTEL
150
Number of floors in BELA HOTEL
4
Another facilities in BELA HOTEL
A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet dinner

Frequently asked question in BELA HOTEL

What are available facilities at BELA HOTEL?
There are top facilites at BELA HOTEL such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BELA HOTEL?
The standard check-in time at BELA HOTEL is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BELA HOTEL provide breakfast?
Yes, BELA HOTEL provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of BELA HOTEL?
BELA HOTEL is a 4.0-star hotel.
How many floors does BELA HOTEL have?
BELA HOTEL has 4 floors.
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More Reviews from Other Guests in BELA HOTEL

Overall Ratings & Reviews BELA HOTEL

Traveloka (1,506)
Other sources (1)
8.6
Very Good
From 1,506 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.8

Service and Facilites

8.5

People often mention about BELA HOTEL
All
Room Space (108)
Bedroom (108)
Ambiance (101)
Staff Friendliness (97)
Distance to City Center (89)
Bathroom (88)
Surroundings (87)
Hotel Area (87)
Accessibility (86)
Taste (75)
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Traveler Reviews BELA HOTEL

Number of reviews per page
20
40
Customer reviews
F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly during check-in and check-out.
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Accommodation's Reply
23 Sep 2026
Dear Gentlemen/Ladies, This is a message from Bela Hotel Ternate. We would like to express our gratitude for taking the time to share your feedback about our friendly staff during check-in and check-out. We look forward to welcoming you back again. Sincerely, The Management, Bela Hotel Ternate
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 5 day(s) ago
There are lots of mosquitoes in the room.
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Accommodation's Reply
24 Sep 2026
Dear guest, thank you very much for taking the time to provide us with your valuable feedback. We sincerely apologize for the inconvenience caused by the mosquito problem in your room. Your comfort and health are our top priority. In response to your feedback, our cleaning and pest control team will immediately thoroughly clean and disinfect the affected room and take measures to prevent this from happening again. We will strive to provide you with even higher quality service when you stay with us again in the future. Thank you again. Sincerely, The Management Team of Beratenat Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff in general are very friendly. It's just that the staff at the restaurant during breakfast didn't smile at all. A smile and friendly expression would help start the day.
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Accommodation's Reply
24 Sep 2026
Dear Guest, Thank you very much for sharing your staying experience with us. We are absolutely delighted to know that most of our staff were friendly and helpful during your stay. However, we sincerely apologize for the less-than-welcoming attitude you experienced from our restaurant staff during breakfast. Your feedback is incredibly valuable to us. We have shared this note directly with our restaurant manager to evaluate and provide retraining to the team, ensuring they always greet our guests with warmth and a smile. We hope to have the pleasure of welcoming you back in the future and providing you with a much brighter start to your day Warm regards, Management Bela Hotel Ternate
R***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 day(s) ago
ok, great, nice and awesome,,,,,,
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, This is a message from Bela Ternate Hotel expressing our gratitude for taking the time to write a review. We sincerely hope to welcome you back to Bela Ternate Hotel again. Sincerely, The Management Team, Bela Ternate Hotel
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Yanti R. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
One of the best hotels in North Maluku…
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Accommodation's Reply
23 Sep 2026
Dear Ms./Mrs. Yanti R.M., From the Bela Ternate Hotel, we respectfully thank you for your valuable review stating that Bela Ternate Hotel is one of the best hotels in North Maluku. We look forward to welcoming you back. Sincerely, The Management Team, Bela Ternate Hotel
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G***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I really like it here. The atmosphere is nice, the room is clean, big, and spacious. The bathroom is also big, the water is good, flowing smoothly, and the toilet is clean. The service is friendly. It's just a shame that when we arrived, the pool was being renovated, even though we stayed here because we wanted to play in the pool. It's okay, we'll come back next time.
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Accommodation's Reply
23 Sep 2026
Dear Gentlemen/Ladies, This is a message from Bela Ternate Hotel. We would like to express our gratitude for your excellent review regarding the atmosphere, rooms, and service during your stay. We look forward to welcoming you back again after our swimming pool has been renovated and made even more beautiful. Sincerely, The Management Team, Bela Ternate Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
As always, Bella Hotel never disappoints with customer service. Thank you again, Bella Hotel, for a wonderful stay until next time.
1 people find it helpful
Accommodation's Reply
24 Sep 2026
Dear Guest, Thank you so much for your wonderful review and for your continued loyalty to Bella Hotel Ternate We are absolutely thrilled to hear that our customer service never disappoints you, providing exceptional experiences is what we strive for, and knowing we succeeded makes our team incredibly proud. It was a true pleasure having you stay with us again, and we already look forward to your next visit, until next time Warm Greetings, Bela Hotel Ternate Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very comfortable, clean, and tidy. The service is incredibly friendly.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for your review regarding the comfort, cleanliness, orderliness, and friendly service from our team. We sincerely hope to welcome you back to Bela Ternate Hotel again. Sincerely, The Management Team, Bela Ternate Hotel
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's a comfortable stay here, but there are a lot of mosquitoes right now. It's very uncomfortable, especially if you're bringing children.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Thank you for your stay and for sharing your review. We are delighted to hear that you enjoyed a comfortable stay. However, we apologize for the inconvenience caused by mosquitoes, especially since you traveled with children. Your family's comfort and health are our top priority. We have forwarded your review to our team to plan insecticide spraying and disinfection in the area to resolve this issue promptly. Furthermore, we are ready to offer additional insecticide spraying services or further cleaning assistance if you contact our reception desk. We sincerely hope to have the opportunity to welcome you and your family again for an even more comfortable stay. Sincerely, The Management Team, Bela Ternate Hotel
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Will be a favorite hotel to stay in Ternate
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, This is a message from Bela Ternate Hotel expressing our gratitude for your review stating that Bela Ternate is your favorite hotel in Ternate. We sincerely hope to welcome you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Ilham S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room views out to the ocean. Maitara and Tidore Islands
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Accommodation's Reply
23 Sep 2026
Dear Mr. Ilham S., Greetings from Bela Ternate Hotel. Thank you for your review of our room with views of the sea, Maitara Island, and Tidore Island. We hope to welcome you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were all very friendly, and the service was excellent. The rooms were kept clean, and there was a lovely balcony directly overlooking the pool. The view was beautiful, overlooking Mount Gamalama. The atmosphere was peaceful. Overall, it was great, close to the city center, and easy access to everything.
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1 people find it helpful
Accommodation's Reply
23 Sep 2026
Dear Valued Guest, This is a message from Bela Hotel Ternate. We would like to express our gratitude for your review regarding our friendly service and team, excellent cleanliness, beautiful views, and convenient location. We sincerely hope to welcome you again. Sincerely, The Management, Bela Hotel Ternate
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DouglasMichael F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Great staff, rooms are clean and nice appointments. The bed was very comfortable. The view and hotel are lovely.
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Accommodation's Reply
24 Sep 2026
Dear Mr. DouglasMichael F, Thank you so much for taking the time to share your wonderful feedback, we are absolutely delighted to hear that you enjoyed our lovely hotel and views, and that the comfortable bed, clean rooms, and staff service met your expectations. Your kind words are a great motivation for our entire team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another fantastic stay in the future Warm Greetings, Bela Hotel Ternate Management
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room is very large, comfortable to live in, comfortable for family to stay.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guests, This is a message from Bela Ternate Hotel expressing our gratitude for your review of our spacious and comfortable family room. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
A nice, luxurious hotel. The downside is that it feels stuffy, perhaps because the lobby air conditioning isn't cold enough or isn't enough. The bathroom blower isn't working, possibly because it's undergoing maintenance.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, This is to inform you from Bela Ternate Hotel that we appreciate your wonderful review of our beautiful and luxurious hotel. Regarding the air conditioning in the lobby and the fan in the bathroom, we have forwarded the matter to the relevant team for investigation. We are committed to providing you with the best possible experience during your stay at Bela Ternate Hotel and we hope to welcome you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Toosye A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and kind. A quick story: I booked the wrong check-in date, so I had to re-check in through the app. Although the reservation wasn't visible on the hotel monitor, the receptionist on duty at the time, Mr. Iyhan, quickly helped me check into my room. Thank you, Mr. Iyhan, for your prompt response, so we didn't have to wait too long 🥰🙏
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Accommodation's Reply
23 Sep 2026
Dear Mr./Ms. Toosye A.P, Sincerely, The Bela Ternate Hotel. Thank you for sharing your experience staying at our hotel. We will forward this review to our team member, Iyhan, to encourage him in providing the best possible service to all our guests. We hope to welcome you back again. Sincerely, The Bela Ternate Hotel Management
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m***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thanks to the hotel staff, Mas Iyan, for really helping me on my vacation in Ternate, the best classy hotel.
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for your valuable review. We commend Bela Hotel Ternate as an excellent hotel in Ternate and thank all our staff, especially Ian, for your outstanding service throughout your stay. We will share this feedback with our staff to motivate them to provide the best possible service. We look forward to welcoming you back again. Sincerely, The Management, Bela Hotel Ternate
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R***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The room is spacious, the facilities are good, the best hotel in Ternate.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, This is a message from Bela Ternate Hotel expressing our gratitude for your review of our spacious rooms, excellent facilities, and for praising us as the best hotel in Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Ricky M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Complete facilities make it fun to spend your free time.
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Accommodation's Reply
03 Sep 2026
Dear Mr. Ricky M., With our highest regards from Bela Ternate Hotel, Thank you for taking the time to write your valuable review. With our excellent facilities and memorable stay at Bela Ternate Hotel, we hope to welcome you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The best hotel in Ternate. Highly recommended.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We highly recommend Bela Ternate Hotel as an ideal accommodation choice in Ternate, and we are committed to providing the best service to maintain our position as the best hotel in Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.