Does BeSS Mansion Hotel Surabaya provide parking?

Yes, BeSS Mansion Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does BeSS Mansion Hotel Surabaya have a swimming pool?

Yes, a swimming pool is available at BeSS Mansion Hotel Surabaya.

What do past guests say about BeSS Mansion Hotel Surabaya?

BeSS Mansion Hotel Surabaya is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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BeSS Mansion Hotel Surabaya

Name: BeSS Mansion Hotel Surabaya
Address: Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237, Jl. Raya Jemursari No.15A, Kec. Wonocolo, Jawa Timur, 60237, Indonesia
Rating: 9

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9.0

/10

Exceptional

3,080 reviews

What Guests Say About Their Stay

J***a

8.8

/ 10

I stayed here for business trips and was looking for a hotel with a balcony. The hotel was pleasant and clean.

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Achmad I.

10.0

/ 10

I've stayed at the Bess Mansion Hotel five times. The staff is friendly, the breakfast menu is delicious and varied, the rooms are spacious and clean, it's close to town, and it's kid-friendly. It's great... 👍

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M***i

8.5

/ 10

The staff is very helpful, the rooms are okay, the breakfast is also varied, very pleasant.

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Hendri W.

9.7

/ 10

I was very satisfied with my stay at Bess Mansion Hotel Jemursari. From the smooth check-in process and the friendly staff, to the clean and comfortable room, everything was quite satisfactory. The bed was comfortable, the room facilities were functional, and the hotel atmosphere was conducive to rest. The facilities were quite complete, and the food was also quite good. The strategic location made it easy for me to get around Surabaya. Overall, my stay was pleasant and lived up to expectations. This hotel is worth considering for anyone looking for comfortable accommodations in Surabaya. I would definitely consider staying again if I ever visit Surabaya.

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Dian

8.5

/ 10

It was a really nice stay here. The breakfast was great, with lots of choices. The room was clean.

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In the Area

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Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237

Main Facilities

This accommodation offers:

Outdoor pool

Indoor pool

Poolside bar

Children pool

Swimming pool

Laundry service

Fitness center

Restaurant

Luggage storage

Garden

Fitness center

Highlights at This Property

Family-friendly Infinity Pool

Located near Airport

Excellent City View

Staying at BeSS Mansion Hotel Surabaya is a good choice when you are visiting Wonocolo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around BeSS Mansion Hotel Surabaya

Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237

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Discover More About BeSS Mansion Hotel Surabaya

Discover Your Perfect Stay at BeSS Mansion Hotel Surabaya

Welcome to BeSS Mansion Hotel Surabaya, your premier destination for an unforgettable experience in Jawa Timur, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest feels at home from the moment they arrive. Whether you're visiting for business or leisure, BeSS Mansion Hotel Surabaya is designed to cater to your every need, providing a tranquil retreat amidst the vibrant energy of Surabaya. Room rates at BeSS Mansion Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

BeSS Mansion Hotel Surabaya Location

BeSS Mansion Hotel Surabaya is conveniently situated in the bustling heart of Surabaya, specifically in the Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237 area. This prime location places you just a short distance from the city center, offering easy access to major business districts, shopping centers, and cultural landmarks. For travelers arriving by road, the hotel is easily accessible from the nearest major highway, ensuring a smooth journey. The atmosphere surrounding BeSS Mansion Hotel Surabaya is one of vibrant urban life, yet the hotel itself provides a serene escape. You'll find yourself within proximity to popular local eateries and entertainment hubs, allowing you to immerse yourself in the local culture and experience the best of Surabaya. For those looking to explore further, iconic sites like the House of Sampoerna and the Tugu Pahlawan are within a convenient reach, making BeSS Mansion Hotel Surabaya an ideal base for your adventures.

BeSS Mansion Hotel Surabaya Facilities & Services

Facilities for guests at BeSS Mansion Hotel Surabaya are designed to enhance your stay and provide ultimate comfort and convenience. We offer a comprehensive range of amenities to cater to both leisure and business travelers.

A refreshing swimming pool, perfect for a relaxing dip or a leisurely afternoon swim. Operating hours are from 7:00 AM to 7:00 PM.
A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM.
Complimentary Wi-Fi access throughout the hotel, ensuring you stay connected.
On-site dining options offering a variety of culinary delights.
24-hour front desk service to assist you with any requests.
Business center facilities for your professional needs.
Ample free parking space for guests traveling by car.
Concierge services to help you plan your local excursions.
Room service available during specified hours for your convenience.

BeSS Mansion Hotel Surabaya Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of BeSS Mansion Hotel Surabaya offer a variety of options, ensuring a comfortable and personalized stay.

Deluxe Room: Available in smoking and non-smoking options, these rooms offer a comfortable space with city views. Some Deluxe rooms feature a bathtub for added relaxation.
Executive Room: Slightly larger than the Deluxe, these rooms provide enhanced amenities and a choice of city or garden views. Non-smoking options are standard.
Suite: For those seeking extra space and luxury, our Suites offer separate living areas and premium furnishings. Enjoy panoramic city views from your suite. Bathtubs are a standard feature in all suites.
Family Room: Ideal for families or groups, these spacious rooms are designed to accommodate multiple guests comfortably. They often feature a combination of bed types and may include a bathtub.

All rooms are equipped with modern amenities to ensure a pleasant stay. Please inquire at the front desk for specific room features and availability.

BeSS Mansion Hotel Surabaya Dining & Restaurants

Savor a delightful culinary journey at BeSS Mansion Hotel Surabaya. Our on-site dining establishments offer a diverse menu to satisfy every palate.

The Mansion Restaurant: Our main dining venue, serving a delectable breakfast buffet from 6:00 AM to 10:00 AM. For lunch and dinner, enjoy a selection of Indonesian and international dishes. Estimated price per person for lunch/dinner is around PHP 500. The restaurant is open from 6:00 AM to 10:00 PM.
The Lounge Bar: A cozy spot to unwind with a refreshing drink or enjoy light snacks. Open from 11:00 AM to 11:00 PM.

We are committed to using fresh, high-quality ingredients to create memorable dining experiences for our guests.

BeSS Mansion Hotel Surabaya Nearby Attractions and Activities

Explore the vibrant city of Surabaya and its surrounding attractions, all easily accessible from BeSS Mansion Hotel Surabaya.

House of Sampoerna: A historic tobacco museum and factory, offering a glimpse into Indonesia's rich cultural heritage.
Tugu Pahlawan (Heroes Monument): A prominent landmark commemorating the heroes of the Indonesian National Revolution.
Surabaya Submarine Monument (Monkasel): Explore a real Indonesian Navy submarine, a unique and educational experience.
Ampel Mosque and Bazaar: A significant religious site and a vibrant marketplace offering local goods and delicacies.
Galaxy Mall: One of Surabaya's premier shopping destinations, offering a wide array of retail, dining, and entertainment options.

If you are looking for other activities around BeSS Mansion Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to BeSS Mansion Hotel Surabaya from the Airport

Getting to BeSS Mansion Hotel Surabaya from Juanda International Airport (SUB) is straightforward, with several convenient options available. The airport transfer service of BeSS Mansion Hotel Surabaya can be arranged for a seamless arrival.

Hotel Private Airport Transfer: For the utmost convenience, you can pre-book a private car directly through the hotel. This service offers a comfortable and direct transfer to your doorstep. The estimated cost is around PHP 800 - PHP 1200, depending on the vehicle type.
Taxi: Metered taxis are readily available at the airport's designated taxi stands. This is a reliable option for reaching the hotel. The journey typically takes 30-60 minutes, with fares ranging from PHP 300 - PHP 500.
Ride-hailing Service: You can also use a ride-hailing service booked via your smartphone. This offers a convenient and often cost-effective way to reach BeSS Mansion Hotel Surabaya. Expect similar travel times and costs to metered taxis.
Airport Premium Bus: While less direct, airport buses may offer routes that connect to areas near the hotel, requiring a short taxi or ride-hailing service for the final leg. Check local schedules for availability.

For a stress-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at BeSS Mansion Hotel Surabaya

BeSS Mansion Hotel Surabaya offers an exceptional experience for every traveler. Here are the top reasons to choose us for your next stay:

Prime location in Surabaya, providing easy access to attractions and business districts.
Comfortable and well-appointed rooms with a variety of options to suit your needs.
Excellent on-site dining and leisure facilities, including a swimming pool and fitness center.
Friendly and professional staff dedicated to ensuring your comfort and satisfaction.
Convenient transportation links and services, making your travel hassle-free.

Discover the best Room availability at BeSS Mansion Hotel Surabaya and plan your perfect getaway. Booking BeSS Mansion Hotel Surabaya is simple and convenient through Traveloka. Book budget hotels in Jawa Timur and experience the warm hospitality and excellent service that BeSS Mansion Hotel Surabaya is known for. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in BeSS Mansion Hotel Surabaya

Facility

Outdoor pool

Indoor pool

Poolside bar

Children pool

Swimming pool

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Children pool

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet lunch
Cafe
Dining area
Gala dinner
Poolside bar
Set menu dinner
Set menu lunch
Snacks

Things to Do

Fitness center
Garden
Indoor pool
Massage
Outdoor pool
Spa

Transportation

Secure parking
Valet parking

Connectivity

Free WiFi

General

AC
Banquet
Heater
Non-smoking room
Swimming pool
Smoking area
Smoke-free

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Hotel Services

Bellhop
Concierge
Doorman
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Porter
Tours
Wedding service

Business Facilities

Business center
Conference room
Meeting facilities
Projector

Nearby Facilities

Gift shop
Grocery
Hair salon
Shops
Supermarket

Sports and Recreations

Fitness center

Accommodation Policy & General Information in BeSS Mansion Hotel Surabaya

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check-in time: from 2:00 PM Check-out time: by 12:00 PM Prepare a valid ID/passport Have your booking confirmation ready Please contact us our hotel +62 852-1888-8154

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at BeSS Mansion Hotel Surabaya	197
Number of floors in BeSS Mansion Hotel Surabaya	60
Another facilities in BeSS Mansion Hotel Surabaya	Children pool, Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch

Frequently asked question in BeSS Mansion Hotel Surabaya

What is normal check-in & check-out time at BeSS Mansion Hotel Surabaya?

The standard check-in time at BeSS Mansion Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does BeSS Mansion Hotel Surabaya provide breakfast?

Yes, BeSS Mansion Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of BeSS Mansion Hotel Surabaya?

BeSS Mansion Hotel Surabaya is a 4.0-star hotel.

How many floors does BeSS Mansion Hotel Surabaya have?

BeSS Mansion Hotel Surabaya has 60 floors.

How many rooms are available at BeSS Mansion Hotel Surabaya?

BeSS Mansion Hotel Surabaya has 197 rooms in total.

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More Reviews from Other Guests in BeSS Mansion Hotel Surabaya

Overall Ratings & Reviews BeSS Mansion Hotel Surabaya

Traveloka (3,080)

9.0

Exceptional

From 3,080 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.0

Meal

8.9

Location

9.0

Service and Facilites

9.0

People often mention about BeSS Mansion Hotel Surabaya

All

Bedroom (217)

Staff Friendliness (215)

Room Space (194)

Ambiance (193)

Hotel Area (185)

Taste (180)

Variety (180)

Bathroom (175)

Family Friendly (171)

Accessibility (161)

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Traveler Reviews BeSS Mansion Hotel Surabaya

Number of reviews per page

Customer reviews

Chandra s.

Leisure

9.1

/10

Reviewed 14 hour(s) ago

Fast check-in and check-out... Top service.

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J***a

Business

8.8

/10

Reviewed 1 day(s) ago

I stayed here for business trips and was looking for a hotel with a balcony. The hotel was pleasant and clean.

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Achmad I.

Staycation

10.0

/10

Reviewed 4 day(s) ago

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N***i

6.7

/10

Reviewed 4 day(s) ago

An unpleasant repeat experience, dirty linen, lots of black spots so it's not comfortable to rest.

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Verified Traveler

9.1

/10

Reviewed 6 day(s) ago

The hotel staff is friendly. The food is standard... There should be some variety, like beef or shrimp once in a while. It just so happens that I'm on duty for 8 days and staying for 8 days too 😊

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1 people find it helpful

M***i

8.5

/10

Reviewed 7 day(s) ago

The staff is very helpful, the rooms are okay, the breakfast is also varied, very pleasant.

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I***a

10.0

/10

Reviewed 1 week(s) ago

Friendly staff, comfortable hotel, clean place.

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Hendri W.

Staycation

9.7

/10

Reviewed 2 week(s) ago

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1 people find it helpful

Juniastuti R.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly. The rooms were spacious, clean, and fragrant. Breakfast offered a wide selection. Parking was ample.

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Dian

8.5

/10

Reviewed 3 week(s) ago

It was a really nice stay here. The breakfast was great, with lots of choices. The room was clean.

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F***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

The place is nice, spacious, clean.

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Staycation

10.0

/10

Reviewed 4 week(s) ago

The hotel is okay, highly recommended.

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1 people find it helpful

E***a

10.0

/10

Reviewed 4 week(s) ago

Everything is incredibly good. Awesome.

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S***y

Staycation

8.8

/10

Reviewed 5 week(s) ago

Very cool, very clean, very cool.

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1 people find it helpful

Justicia

Staycation

10.0

/10

Reviewed 5 week(s) ago

I've stayed here twice, the atmosphere is comfortable, clean, the restaurant is good, there are lots of menus.

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2 people find it helpful

L***A

Business

8.4

/10

Reviewed 6 week(s) ago

Breakfast in the Executive Lounge felt forced. The food was sparse, with minimal fruit and pastries and not fresh. The only plus was the complimentary coffee machine. It's best to have breakfast at the restaurant on the 9th floor.

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Accommodation's Reply

15 Oct 2026

Dear Dear Guest, thank you for your valuable feedback. We sincerely apologize for the inconvenience you experienced regarding the breakfast at the Executive Lounge falling short of expectations, particularly concerning the variety of the menu and the freshness of the fruit and pastries. The Executive Lounge is a service provided as a token of gratitude to guests who have booked Executive Club rooms or Suites, and your valuable feedback is invaluable in helping us improve our services. Additionally, guests staying in Executive Club rooms and Suites are eligible for complimentary breakfast at the Gardenia Restaurant on the 9th floor. We will share your feedback with the Food & Beverage team and management to incorporate it into expanding menu variety, maintaining food quality and freshness, and re-evaluating the Executive Lounge breakfast service. We appreciate your valuable comments and look forward to welcoming you back to ensure an even more satisfying experience at Bess Mansion Surabaya. Sincerely, The Management of Bess Mansion Surabaya. 03******888.08*******154. W. Mybess. Co. Id

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Anggun N. W.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Recommended hotel from the past until now, it's been the umpteenth time checking in here, it's great

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Z***a

10.0

/10

Reviewed 6 week(s) ago

I really like the full welcome message, thank you for accompanying me on my business journey for 6 months!!!

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P***I

Business

5.4

/10

Reviewed 7 week(s) ago

The room was dark, and the bathroom was crawling with ants. Much of the food in the restaurant wasn't fresh. The fruit wasn't fresh. The milk was stale.

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Accommodation's Reply

15 Oct 2026

Dear Valued Guest, Thank you for taking the time to share your review and feedback with us. We apologize for the inconvenience you experienced during your stay at Bess Mansion Hotel Surabaya, particularly regarding the lighting in your room, the presence of ants in the bathroom, and the quality of food and beverages not meeting your expectations, including the stale fruit and milk you complained about. This feedback is of utmost importance to our management. We will conduct an assessment with our housekeeping and food and beverage teams to ensure that the cleanliness of your room, guest comfort, and the quality and freshness of food and beverages meet our hotel standards. We are deeply sorry for this unpleasant experience and hope to have the opportunity to welcome you back again with improved service and quality. Sincerely, The Management Team, Bess Mansion Hotel Surabaya 03**********888.08*******154. W. Mybess. Co. Id

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BAMBANG S.

10.0

/10

Reviewed 8 week(s) ago

I stay here once a month.

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Accommodation's Reply

29 Sep 2026

Dear Mr. Bambang, Thank you for taking the time to share your feedback. We hope you had a wonderful experience during your stay with us. We are delighted to hear that you enjoyed your stay. Guest satisfaction is our top priority, and your feedback motivates our entire team to consistently provide the best service. Thank you so much for choosing Best Mansion Hotel as your accommodation during your visit to Surabaya. We look forward to welcoming you and your family back to Best Mansion Hotel for another memorable stay. Thank you and best wishes. Sincerely, The Best Mansion Hotel Management

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