Borneo Hotel

Hotels
8.3
/10
Very Good
5,470 reviews

What Guests Say About Their Stay

Distance To City Center (144)
Staff Friendliness (141)
Bedroom (132)
Room Space (122)

A***e

9.7
/ 10
I often stay here, the service is very good, for Mba Rima and Mba Siska the best, 5 star service, next month I will stay here again, the best place for a staycation, Hotel Borneo Pontianak
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M***y

8.5
/ 10
I really like staying at this hotel, the place is nice & the surroundings are nice... 👍👍👍
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Y***F

9.7
/ 10
A highly recommended 3-star hotel with friendly prices, a strategic location near a minimarket, the rooms are very clean, tidy and comfortable, the facilities are good, the bathroom has hot water and the wifi is very smooth, the cleanliness is always maintained👍
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Falihuddinulfalah Y. P.

10.0
/ 10
The hotel staff were very friendly, very helpful, the room I got was clean, neat, bright, the AC was working, the TV was on, enough storage, complete with drinking water, heating, complete tea, coffee, complete instruction cards. The restaurant is quite spacious, the menu is varied and worth it. There is a prayer room on the 1st floor to the left after going down the stairs from the 2nd floor.
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Demmy A. A.

8.5
/ 10
Very comfortable, spacious and spacious room, clean and always fresh, the bathroom was clean, towels were clean, breakfast was plenty of choice and delicious.
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In the Area
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Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Borneo Hotel is located in area / city Pontianak City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Borneo Hotel

Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
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Lobby Borneo Hotel
Lobby 2 Borneo Hotel

Discover More About Borneo Hotel

Borneo Hotel offers a welcoming and comfortable retreat for travelers visiting Pontianak, West Kalimantan, Indonesia. This introduction aims to provide you with all the essential information you need to plan your stay at Borneo Hotel, ensuring a memorable and enjoyable experience. Room rates at Borneo Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Borneo Hotel Location

Borneo Hotel is conveniently situated in the heart of Pontianak, West Kalimantan. Located at Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112, the hotel is approximately a 30-minute drive from Supadio International Airport (PNK), making it easily accessible for both domestic and international travelers. The hotel's central location places it within easy reach of the city's vibrant commercial and cultural hubs, offering a perfect base for exploring the region. The atmosphere of Borneo Hotel is one of serene comfort, providing a peaceful escape from the bustling city while remaining close to key attractions and amenities.

Borneo Hotel Facilities & Services

Facilities for guests at Borneo Hotel are designed to cater to every need, ensuring a relaxing and convenient stay.
  • Swimming Pool:

    Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all hotel guests.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant, open for breakfast, lunch, and dinner.
  • Bar:

    Unwind with a selection of beverages at our cozy bar, operating from 11:00 AM to 11:00 PM.
  • Meeting Rooms:

    For business travelers, we offer fully equipped meeting rooms suitable for various corporate events. Please inquire about rental rates and availability.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the hotel premises.
  • Parking:

    Free on-site parking is available for guests.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any requests.

Borneo Hotel Room Types

Discover a range of comfortable accommodations with the diverse room types of Borneo Hotel. Whether you are traveling solo, as a couple, or with family, there is a perfect room to suit your needs.
  • Deluxe Room:

    These well-appointed rooms offer a comfortable stay with a choice of city or garden views. Available in smoking and non-smoking options.
  • Executive Room:

    Slightly larger than the Deluxe, these rooms provide enhanced comfort and amenities, with city views. Available in non-smoking.
  • Suite:

    For those seeking extra space and luxury, our suites offer a separate living area and premium amenities, with city views. Some suites feature a bathtub. Available in non-smoking.
  • Family Room:

    Ideal for families, these spacious rooms are designed to accommodate multiple guests comfortably, often featuring two double beds and garden views. Available in non-smoking.
All rooms are equipped with air conditioning, a flat-screen TV, a minibar, and an en-suite bathroom. Please note that specific room features, such as bathtubs, may vary. For guests traveling with pets, please contact the hotel directly to inquire about pet-friendly room availability and any associated cleaning fees, which will be communicated in Philippine Pesos (PHP) if applicable.

Borneo Hotel Dining & Restaurants

Indulge your taste buds at Borneo Hotel's dining establishments, offering a delightful culinary journey.
  • The Borneo Restaurant:

    Our main restaurant serves a delectable array of Indonesian and international dishes. Enjoy breakfast from 6:30 AM to 10:00 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM. Estimated price per person for lunch or dinner is around PHP 500 - 800.
  • The Borneo Bar:

    Relax and unwind at our bar, offering a selection of refreshing cocktails, local beers, and light snacks. Open daily from 11:00 AM to 11:00 PM.

Borneo Hotel Nearby Attractions and Activities

Explore the rich culture and natural beauty of Pontianak and its surroundings. Here are some popular spots near Borneo Hotel:
  • Equator Monument (Tugu Khatulistiwa):

    A significant landmark marking the Earth's equator, offering a unique photo opportunity and historical insights.
  • Sultan Palace (Istana Kadriyah):

    Discover the history and architecture of the Pontianak Sultanate at this beautiful palace.
  • Kapuas River Cruise:

    Experience the charm of Pontianak by taking a leisurely cruise along the Kapuas River, the longest river in Indonesia.
  • Pasar Flamboyan:

    Immerse yourself in the local culture at this bustling traditional market, where you can find local produce, handicrafts, and street food.
  • Museum Negeri Pontianak:

    Learn more about the history, culture, and ethnography of West Kalimantan at this provincial museum.
If you are looking for other activities around Borneo Hotel, check out the best deals on Traveloka: Recommended activities in Pontianak!

How to Get to Borneo Hotel from the Airport

Getting to Borneo Hotel from Supadio International Airport (PNK) is straightforward, with several convenient options available. The airport transfer service of Borneo Hotel can be arranged for a seamless arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience, you can pre-book a private airport transfer directly through Borneo Hotel. This service offers a comfortable and direct journey to the hotel. The estimated cost is around PHP 800 - 1200, depending on the vehicle type.
  • Metered Taxis:

    Metered taxis are readily available at the airport's designated taxi stands. The journey to Borneo Hotel typically takes about 30 minutes and costs approximately PHP 200 - 300, depending on traffic.
  • Ride-hailing Services:

    You can also use a ride-hailing service, which can be booked via their respective mobile applications upon arrival at the airport. Prices are comparable to metered taxis.
For those looking for more options, exploring airport transfer services can provide further choices. Understanding how to get to Borneo Hotel ensures a stress-free start to your trip.

Summary of Why You Should Choose to Stay at Borneo Hotel

Borneo Hotel stands out as an excellent choice for your stay in Pontianak, offering a blend of comfort, convenience, and authentic local charm.
  • Prime Location:

    Situated in a central area, providing easy access to attractions and amenities.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit different traveler needs.
  • Excellent Facilities:

    Enjoy amenities like a swimming pool, fitness center, and on-site dining.
  • Warm Hospitality:

    Experience the friendly and attentive service of the hotel staff.
  • Value for Money:

    Competitive pricing and special offers make it an attractive option.
Room availability at Borneo Hotel is often in high demand, so it's advisable to book in advance. For the best rates and a seamless booking experience, consider Booking Borneo Hotel through Traveloka. Book budget hotels in Kalimantan Barat and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Borneo Hotel

Bar, Cafe and Lounge Borneo Hotel
Bar, Cafe and Lounge
Functional Hall Borneo Hotel
Functional Hall
Lobby Borneo Hotel
Lobby
Exterior Borneo Hotel
Exterior
Bedroom Borneo Hotel
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Set menu dinner
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Things to Do

  • Barbecue
  • Garden
  • TV lounge

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Bus/truck parking
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Borneo Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days
You may be charged Rp.500.000,- If you smoke on non smoking room
If your room is not available as requested , hotel will be upgrade to next type with additional charge depends on avaibility

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days.
Hotel does not accept COVID-19 self-quarantine guests
You may be charged Rp.500.000,- If you smoke on non smoking room

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Borneo Hotel
134
Number of floors in Borneo Hotel
7
Another facilities in Borneo Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Borneo Hotel

What are available facilities at Borneo Hotel?
There are top facilites at Borneo Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Hotel?
The standard check-in time at Borneo Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Hotel provide breakfast?
Yes, Borneo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Borneo Hotel?
Borneo Hotel is a 3.0-star hotel.
How many floors does Borneo Hotel have?
Borneo Hotel has 7 floors.
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More Reviews from Other Guests in Borneo Hotel

8.3
Very Good
From 5,470 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Borneo Hotel
All
Staff Friendliness (81)
Bedroom (76)
Ambiance (74)
Distance to City Center (72)
Bathroom (67)
Room Space (64)
Accessibility (62)
Hotel Area (62)
Check-in/out Time (54)
Surroundings (52)
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Traveler Reviews Borneo Hotel

Number of reviews per page
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40
Customer reviews
A***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The hotel staff is friendly. The hotel is close to everything. There's also a laundry service right out front.
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D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel is nice, the service is okay.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Stayed here for 3 nights and 2 days. The biggest advantage of this hotel is its location. There is a 24-hour café nearby and an Alfamart that is also open 24 hours, which was very convenient. The staff were excellent and very helpful throughout my stay. I had to change rooms three times because the air conditioning in the first two rooms was not cooling properly, making the rooms quite hot and uncomfortable to sleep in. The staff responded quickly to my complaints and even assisted me with a room change at 2:00 AM. I would like to sincerely thank the staff for their prompt action and great service. The third room (Room 325) was much better, and the air conditioning was finally cool enough. The shower water pressure was strong, and basic amenities such as a toothbrush, soap, and shampoo were provided. The TV also had a good selection of channels. Overall, the staff service was outstanding, but the hotel should improve the maintenance of its air conditioning units. If the air conditioning issue is resolved, the stay would be much more comfortable.
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A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. The place is also clean and comfortable.
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A***o
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
The place is comfortable. The staff is friendly. It's also clean.
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Azwar S.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
My favorite hotel when I go to Pontianak
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Sofia
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10.0
/10
Reviewed 3 week(s) ago
The staff are friendly, comfortable, nice
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
The room is a bit narrow, the rooftop cafe is quite enjoyable for relaxing.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Despite being an old hotel, the room was clean and quite spacious. The air conditioning was cool and the sheets were clean.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
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Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Overall good and highly recommended
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
okeeee baguuuuussss...mantaaappp
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H***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the room is clean, but the AC is not cold, the sound of the engine outside is too loud so it is very disturbing and makes it difficult to sleep.
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S***n
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9.4
/10
Reviewed 8 week(s) ago
Worth the price. Very recommended
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faisal r.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
During my stay here it was comfortable
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M***d
icon-Transit
Transit
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8.8
/10
Reviewed 9 week(s) ago
The staff was friendly and the rooms were comfortable. The Wi-Fi and air conditioning were good. The only downside was the shower; it took a long time to heat up, and even when the lever was slightly turned to the hot position, the water was too hot.
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Chai F. F.
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Leisure
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9.3
/10
Reviewed 10 week(s) ago
The pillow and the blanket are yellow. After requesting a change, they were still the same, and the reason given was that there were not enough pillows.
1 people find it helpful
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Fredy H. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly and the facilities are all ok
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1 people find it helpful
m***a
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10.0
/10
Reviewed 10 week(s) ago
Very good service and very comfortable place
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Number of reviews per page
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40

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Bedroom 4 Borneo Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 5,470 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Borneo Hotel
All
Staff Friendliness (81)
Bedroom (76)
Ambiance (74)
Distance to City Center (72)
Bathroom (67)
Room Space (64)
Accessibility (62)
Hotel Area (62)
Check-in/out Time (54)
Surroundings (52)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Borneo Hotel

Number of reviews per page
20
40
Customer reviews
A***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The hotel staff is friendly. The hotel is close to everything. There's also a laundry service right out front.
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Find this review helpful?
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel is nice, the service is okay.
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Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Stayed here for 3 nights and 2 days. The biggest advantage of this hotel is its location. There is a 24-hour café nearby and an Alfamart that is also open 24 hours, which was very convenient. The staff were excellent and very helpful throughout my stay. I had to change rooms three times because the air conditioning in the first two rooms was not cooling properly, making the rooms quite hot and uncomfortable to sleep in. The staff responded quickly to my complaints and even assisted me with a room change at 2:00 AM. I would like to sincerely thank the staff for their prompt action and great service. The third room (Room 325) was much better, and the air conditioning was finally cool enough. The shower water pressure was strong, and basic amenities such as a toothbrush, soap, and shampoo were provided. The TV also had a good selection of channels. Overall, the staff service was outstanding, but the hotel should improve the maintenance of its air conditioning units. If the air conditioning issue is resolved, the stay would be much more comfortable.
Read More
Find this review helpful?
A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. The place is also clean and comfortable.
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A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The place is comfortable. The staff is friendly. It's also clean.
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Azwar S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
My favorite hotel when I go to Pontianak
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Sofia
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10.0
/10
Reviewed 3 week(s) ago
The staff are friendly, comfortable, nice
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
The room is a bit narrow, the rooftop cafe is quite enjoyable for relaxing.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Despite being an old hotel, the room was clean and quite spacious. The air conditioning was cool and the sheets were clean.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Overall good and highly recommended
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
okeeee baguuuuussss...mantaaappp
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H***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the room is clean, but the AC is not cold, the sound of the engine outside is too loud so it is very disturbing and makes it difficult to sleep.
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S***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Worth the price. Very recommended
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faisal r.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
During my stay here it was comfortable
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The staff was friendly and the rooms were comfortable. The Wi-Fi and air conditioning were good. The only downside was the shower; it took a long time to heat up, and even when the lever was slightly turned to the hot position, the water was too hot.
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Chai F. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 10 week(s) ago
The pillow and the blanket are yellow. After requesting a change, they were still the same, and the reason given was that there were not enough pillows.
1 people find it helpful
Profile Picture
Fredy H. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly and the facilities are all ok
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1 people find it helpful
m***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very good service and very comfortable place
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Number of reviews per page
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