Borneo Hotel

Hotels
8.3
/10
Very Good
5,301 reviews

What Guests Say About Their Stay

Distance To City Center (121)
Staff Friendliness (119)
Bedroom (112)
Room Space (103)
Summarized by AI
Recent reviews point to the hotel as an excellent choice due to its affordable prices, cleanliness, and friendly staff. Guests consistently praise the helpfulness and friendliness of the staff, noting their positive impact on the overall stay. The hotel's restaurant also receives positive feedback for its delicious food, adding to the pleasant experience.

A***e

9.7
/ 10
I often stay here, the service is very good, for Mba Rima and Mba Siska the best, 5 star service, next month I will stay here again, the best place for a staycation, Hotel Borneo Pontianak
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M***y

8.5
/ 10
I really like staying at this hotel, the place is nice & the surroundings are nice... 👍👍👍
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Y***F

9.7
/ 10
A highly recommended 3-star hotel with friendly prices, a strategic location near a minimarket, the rooms are very clean, tidy and comfortable, the facilities are good, the bathroom has hot water and the wifi is very smooth, the cleanliness is always maintained👍
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Falihuddinulfalah Y. P.

10.0
/ 10
The hotel staff were very friendly, very helpful, the room I got was clean, neat, bright, the AC was working, the TV was on, enough storage, complete with drinking water, heating, complete tea, coffee, complete instruction cards. The restaurant is quite spacious, the menu is varied and worth it. There is a prayer room on the 1st floor to the left after going down the stairs from the 2nd floor.
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Demmy A. A.

8.5
/ 10
Very comfortable, spacious and spacious room, clean and always fresh, the bathroom was clean, towels were clean, breakfast was plenty of choice and delicious.
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In the Area
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Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Borneo Hotel is located in area / city Pontianak City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Borneo Hotel

Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
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Lobby Borneo Hotel
Lobby 2 Borneo Hotel

Discover More About Borneo Hotel

Location


Borneo Hotel is located in area / city Pontianak City Center.

About Borneo Hotel

For you, travelers who wish to travel comfortably on a budget, Borneo Hotel is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Borneo Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Borneo Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Borneo Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Borneo Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Borneo Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Borneo Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Borneo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Borneo Hotel is the right place to stay.

All facilities in Borneo Hotel

Bar, Cafe and Lounge Borneo Hotel
Bar, Cafe and Lounge
Functional Hall Borneo Hotel
Functional Hall
Lobby Borneo Hotel
Lobby
Exterior Borneo Hotel
Exterior
Bedroom Borneo Hotel
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Set menu dinner
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Things to Do

  • Barbecue
  • Garden
  • TV lounge

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Bus/truck parking
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Borneo Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days
You may be charged Rp.500.000,- If you smoke on non smoking room
If your room is not available as requested , hotel will be upgrade to next type with additional charge depends on avaibility

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days.
Hotel does not accept COVID-19 self-quarantine guests
You may be charged Rp.500.000,- If you smoke on non smoking room

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Borneo Hotel
134
Number of floors in Borneo Hotel
7
Another facilities in Borneo Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Borneo Hotel

What are available facilities at Borneo Hotel?
There are top facilites at Borneo Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Hotel?
The standard check-in time at Borneo Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Hotel provide breakfast?
Yes, Borneo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Borneo Hotel?
Borneo Hotel is a 3.0-star hotel.
How many floors does Borneo Hotel have?
Borneo Hotel has 7 floors.
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More Reviews from Other Guests in Borneo Hotel

8.3
Very Good
From 5,301 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.4

Service and Facilites

8.3

Summarized by AI

Recent reviews point to the hotel as an excellent choice due to its affordable prices, cleanliness, and friendly staff. Guests consistently praise the helpfulness and friendliness of the staff, noting their positive impact on the overall stay. The hotel's restaurant also receives positive feedback for its delicious food, adding to the pleasant experience.
Staff Behavior
Guests consistently praise the staff for their friendly and accommodating service. Many reviews highlight the staff's helpfulness and positive attitude, noting that they significantly enhance the overall experience. The security personnel also receive positive mentions for their helpfulness.
Food Quality
The hotel's restaurant is frequently mentioned for its delicious food. Guests appreciate the variety of options available for breakfast and the tasty flavors offered. The quality of the food contributes positively to the overall experience, making dining at the hotel a pleasant part of the stay.
Strategic Location
The hotel's location is considered strategic, providing easy access to various destinations. Guests appreciate the convenience of being close to different attractions and amenities, making it a comfortable base for exploring the area. This accessibility enhances the overall stay experience.
People often mention about Borneo Hotel
All
Staff Friendliness (72)
Ambiance (65)
Bedroom (64)
Distance to City Center (61)
Bathroom (58)
Accessibility (54)
Hotel Area (54)
Room Space (53)
Surroundings (46)
Check-in/out Time (46)
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Traveler Reviews Borneo Hotel

Number of reviews per page
20
40
Customer reviews
W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location, excellent service, spacious and comfortable rooms, very clean.
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A***I
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
I rented a hotel to rest, but I woke up at 6 a.m. because the noise was so loud, I couldn't get any rest. The blanket and towels were all yellow.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service was all friendly, from the moment I arrived I was greeted well until I left, next time I will definitely stay here again ☺️
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Nur q. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied..easy place to grab..
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Nice, comfortable, and easy. Safe.
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N***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The rooms are clean and comfortable. The staff is also friendly.
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Maria D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the breakfast is also delicious.
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Clean parking lot, very friendly service, especially towards small children. Breakfast is a bit limited, but the taste is still okay.
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j***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The service is very friendly and the information delivery is very good... Keep it up and improve it... For friends, this hotel is highly recommended.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Recommended hotel for your traveling business and pleasure, with many choices for breakfast and an easy-to-find location
1 people find it helpful
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Ardiyan T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
only the sink in my room 602 is clogged
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I've stayed here several times. Highly recommended.
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2 people find it helpful
S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
the bathroom had to be scrubbed because it was slippery
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Sandy T. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean rooms, comfortable rooms, good service, delicious food.
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Viktor A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Everything is good, I like it, the service is also very friendly.
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I guarantee you won't regret staying here because the price is super duper cheap.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Everything was good. The price was affordable. The restaurant food was delicious. The bedroom and bathroom were clean. The receptionist, security, and hotel staff were all friendly and helpful. Access to everything was also close. It was a comfortable stay for a few nights.
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Good service, clean room, clean hallway but a bit smelly for a few hours (probably because there was wet trash), friendly receptionist, friendly and efficient security. Affordable price
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C***f
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Clean room, friendly front office
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel is comfortable, clean, and the service is friendly.
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Number of reviews per page
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40

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Bedroom 4 Borneo Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 5,301 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.4

Service and Facilites

8.3

Summarized by AI

Recent reviews point to the hotel as an excellent choice due to its affordable prices, cleanliness, and friendly staff. Guests consistently praise the helpfulness and friendliness of the staff, noting their positive impact on the overall stay. The hotel's restaurant also receives positive feedback for its delicious food, adding to the pleasant experience.
Staff Behavior
Guests consistently praise the staff for their friendly and accommodating service. Many reviews highlight the staff's helpfulness and positive attitude, noting that they significantly enhance the overall experience. The security personnel also receive positive mentions for their helpfulness.
Food Quality
The hotel's restaurant is frequently mentioned for its delicious food. Guests appreciate the variety of options available for breakfast and the tasty flavors offered. The quality of the food contributes positively to the overall experience, making dining at the hotel a pleasant part of the stay.
Strategic Location
The hotel's location is considered strategic, providing easy access to various destinations. Guests appreciate the convenience of being close to different attractions and amenities, making it a comfortable base for exploring the area. This accessibility enhances the overall stay experience.
People often mention about Borneo Hotel
All
Staff Friendliness (72)
Ambiance (65)
Bedroom (64)
Distance to City Center (61)
Bathroom (58)
Accessibility (54)
Hotel Area (54)
Room Space (53)
Surroundings (46)
Check-in/out Time (46)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Borneo Hotel

Number of reviews per page
20
40
Customer reviews
W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location, excellent service, spacious and comfortable rooms, very clean.
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A***I
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
I rented a hotel to rest, but I woke up at 6 a.m. because the noise was so loud, I couldn't get any rest. The blanket and towels were all yellow.
Translated by Google Icon
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Find this review helpful?
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service was all friendly, from the moment I arrived I was greeted well until I left, next time I will definitely stay here again ☺️
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Nur q. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied..easy place to grab..
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Nice, comfortable, and easy. Safe.
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N***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The rooms are clean and comfortable. The staff is also friendly.
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Maria D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the breakfast is also delicious.
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Clean parking lot, very friendly service, especially towards small children. Breakfast is a bit limited, but the taste is still okay.
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j***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The service is very friendly and the information delivery is very good... Keep it up and improve it... For friends, this hotel is highly recommended.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Recommended hotel for your traveling business and pleasure, with many choices for breakfast and an easy-to-find location
1 people find it helpful
Profile Picture
Ardiyan T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
only the sink in my room 602 is clogged
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I've stayed here several times. Highly recommended.
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2 people find it helpful
S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
the bathroom had to be scrubbed because it was slippery
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Sandy T. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Clean rooms, comfortable rooms, good service, delicious food.
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Viktor A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Everything is good, I like it, the service is also very friendly.
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I guarantee you won't regret staying here because the price is super duper cheap.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Everything was good. The price was affordable. The restaurant food was delicious. The bedroom and bathroom were clean. The receptionist, security, and hotel staff were all friendly and helpful. Access to everything was also close. It was a comfortable stay for a few nights.
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Good service, clean room, clean hallway but a bit smelly for a few hours (probably because there was wet trash), friendly receptionist, friendly and efficient security. Affordable price
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C***f
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Clean room, friendly front office
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel is comfortable, clean, and the service is friendly.
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Number of reviews per page
20
40