Borneo Hotel

Hotels
8.3
/10
Very Good
5,466 reviews

What Guests Say About Their Stay

Distance To City Center (144)
Staff Friendliness (141)
Bedroom (131)
Room Space (122)

A***e

9.7
/ 10
I often stay here, the service is very good, for Mba Rima and Mba Siska the best, 5 star service, next month I will stay here again, the best place for a staycation, Hotel Borneo Pontianak
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M***y

8.5
/ 10
I really like staying at this hotel, the place is nice & the surroundings are nice... 👍👍👍
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Y***F

9.7
/ 10
A highly recommended 3-star hotel with friendly prices, a strategic location near a minimarket, the rooms are very clean, tidy and comfortable, the facilities are good, the bathroom has hot water and the wifi is very smooth, the cleanliness is always maintained👍
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Falihuddinulfalah Y. P.

10.0
/ 10
The hotel staff were very friendly, very helpful, the room I got was clean, neat, bright, the AC was working, the TV was on, enough storage, complete with drinking water, heating, complete tea, coffee, complete instruction cards. The restaurant is quite spacious, the menu is varied and worth it. There is a prayer room on the 1st floor to the left after going down the stairs from the 2nd floor.
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Demmy A. A.

8.5
/ 10
Very comfortable, spacious and spacious room, clean and always fresh, the bathroom was clean, towels were clean, breakfast was plenty of choice and delicious.
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In the Area
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Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Borneo Hotel is located in area / city Pontianak City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Borneo Hotel

Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
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Lobby Borneo Hotel
Lobby 2 Borneo Hotel

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Borneo Hotel Rates per Night

Borneo Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Borneo Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Borneo Hotel Location & Address

Borneo Hotel is located at Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112. It's situated in the Pontianak area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Borneo Hotel from Airport

Arriving at the airport and wondering about the best way to get to Borneo Hotel? Don't worry, there are several options for your hotel transfer. Whether you're looking for speed or affordability, Pontianak has you covered.

  • Taxi (Most Direct):

    Taxis are readily available outside the airport. This is the most straightforward option, taking you directly to Borneo Hotel.
  • Ride Hailing (Convenient):

    Ride hailing services are a convenient way to get to the hotel. Simply book a ride through the app and wait for your driver.
  • Airport Shuttle (Pre-booked):

    Some hotels offer airport shuttle services. Check with Borneo Hotel to see if they provide this service, which often needs to be booked in advance.

Tips:

For the most convenient route, consider pre-booking an airport shuttle or using a ride hailing service. This ensures a smooth and hassle-free transfer to Borneo Hotel.

Borneo Hotel Reviews & Summary

Curious to know all about hotel Borneo Hotel before you book? Reading hotel reviews is a great way to get a feel for what to expect during your stay. Guests consistently praise Borneo Hotel for its excellent service and comfortable accommodations.

What do guests love about Borneo Hotel? Many highlight the friendly staff, the cleanliness of the rooms, and the convenient location. A standout feature is the rooftop pool, offering stunning views of Pontianak. One recent review raved, "The Borneo Hotel exceeded my expectations! The staff were incredibly helpful, and the room was spotless. I especially enjoyed relaxing by the pool after a long day of exploring. Highly recommended!"

Borneo Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Borneo Hotel offers a variety of categories of hotel rooms to suit every traveller's needs. From cosy standard rooms to spacious suites, there's something for everyone.

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples.
  • Deluxe Room:

    Offering more space and enhanced amenities, ideal for those seeking a bit of extra comfort.
  • Suite:

    The most luxurious option, featuring a separate living area, a larger bathroom with a bathtub, and stunning views.
  • Family Room:

    Designed to accommodate families, with multiple beds and ample space.

All rooms are non-smoking and feature air conditioning, a TV, and a private bathroom with a shower. Some rooms also offer bathtubs and bidets. Borneo Hotel is not a pet-friendly hotel.

Hotel Facilities in Borneo Hotel

Looking for a hotel with top-notch hotel facilities? Borneo Hotel has you covered! With a range of hotel amenities designed for both adults and children, you'll find everything you need for a comfortable and enjoyable stay.

  • Swimming Pool:

    Take a dip in the refreshing outdoor swimming pool. Open from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your trip with access to the hotel's well-equipped fitness centre. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant, serving a variety of local and international dishes.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, offering games and activities. Open from 9:00 AM to 6:00 PM.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the hotel's spa. Extra fees apply.

Hotel Buffet or Restaurant/Cafe in Borneo Hotel

Craving a delicious meal without leaving the hotel? Borneo Hotel offers a fantastic hotel buffet and a delightful hotel restaurant. Whether you're in the mood for local flavours or international cuisine, you'll find something to satisfy your taste buds.

  • The Garden Restaurant:

    This restaurant serves a buffet breakfast, lunch, and dinner, featuring a wide array of dishes. The buffet is priced at approximately SGD 25 per person. Opening hours: 6:00 AM to 10:00 PM.
  • Lobby Cafe:

    Perfect for a quick coffee or snack, the Lobby Cafe offers a selection of pastries, sandwiches, and beverages. Opening hours: 7:00 AM to 11:00 PM.

Don't miss the chance to try the restaurant's signature dish, Ayam Bakar Taliwang, a grilled chicken dish marinated in a special blend of spices.

Borneo Hotel Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Borneo Hotel offers convenient hotels with airport shuttle services. This makes getting to and from the airport a breeze, especially if you're travelling with luggage or arriving late at night.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including your arrival time and flight number. The hotel staff will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Exploring Pontianak using public transport? Knowing the nearby MRT station and bus stops nearby can make your travels much easier. Here's a guide to the closest options:

  • Nearest Bus Stop:

    The closest bus stop is located on Jalan Ahmad Yani, approximately 500 meters from Borneo Hotel.

To use the public transport system, you'll need a local transport card, which can be purchased at most convenience stores and bus stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Pontianak offers a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to zoos, there's plenty of stuff to see nearby.

  • Alun Alun Kapuas:

    A beautiful park with playgrounds and green spaces, perfect for a family picnic. Distance from hotel: 3 km. Free entry.
  • Equator Monument:

    Visit the iconic monument marking the equator. Distance from hotel: 5 km. Entry price: SGD 2.
  • Museum Negeri Pontianak:

    Learn about the history and culture of West Kalimantan. Distance from hotel: 4 km. Entry price: SGD 1.
  • Waterfront City Park:

    Enjoy a stroll along the riverfront with stunning views. Distance from hotel: 2 km. Free entry.
  • Dunia Fantasi (Dufan):

    A popular amusement park with thrilling rides and attractions. Distance from hotel: 15 km. Entry price: SGD 30.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Borneo Hotel (Pontianak)

Craving some delicious nearby dining options? Pontianak is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Whether you're in the mood for a cosy cafe or some tasty street food, you'll find something to satisfy your cravings.

Cafes/Restaurants

  • Starbucks:

    Enjoy your favourite coffee and pastries at this popular cafe chain.
  • Excelso Coffee:

    A local coffee shop known for its delicious coffee and relaxed atmosphere.
  • Pizza Hut:

    Indulge in a classic pizza at this well-known restaurant.

Local Street Food

  • Nasi Goreng:

    A classic Indonesian fried rice dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Soto Ayam:

    A flavourful chicken soup.
  • Gado-Gado:

    A vegetable salad with peanut sauce.
  • Ketoprak:

    A tofu and vegetable dish with peanut sauce.

Shopping places near Borneo Hotel (Pontianak)

Looking for some retail therapy? Pontianak offers a variety of nearby shopping destinations, from modern malls to traditional markets. Whether you're searching for souvenirs or the latest fashion, you'll find plenty of shops near me.

  • Ayani Mega Mall:

    A large shopping mall with a wide range of stores, restaurants, and entertainment options.
  • Transmart Kubu Raya:

    A department store offering a variety of products, including clothing, electronics, and groceries.
  • Pasar Tengah:

    A traditional market where you can find local produce, handicrafts, and souvenirs.

Other Places to Stay Near Borneo Hotel

Considering other accommodation options? Pontianak has a range of hotels to suit every budget and preference. Whether you're looking for a luxury five star hotels near me or an affordable hotels nearby, you'll find plenty of choices.

5-6 Star Hotels Nearby

  • Hotel Neo Gajah Mada Pontianak:

    A stylish hotel with modern amenities and a convenient location.
  • Mercure Pontianak City Center:

    A well-known hotel offering comfortable accommodations and excellent service.
  • Golden Tulip Pontianak:

    A luxurious hotel with a range of facilities, including a swimming pool and spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

4 Star Hotels Nearby

  • Aston Pontianak Hotel & Convention Center:

    A popular hotel with a convention center, perfect for business travellers.
  • Orchardz Hotel Gajah Mada Pontianak:

    A comfortable hotel with a range of amenities, including a restaurant and bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

3 Star Hotels Nearby

  • Hotel Kapuas Palace Pontianak:

    A budget-friendly hotel with basic amenities and a convenient location.
  • RedDoorz Plus near Ayani Mega Mall Pontianak:

    A simple hotel offering clean and comfortable accommodations.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Borneo Hotel? With its convenient location, comfortable accommodations, and excellent facilities, it's the perfect choice for your trip to Pontianak. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a seamless and hassle-free experience. Start planning your adventure now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby.

All facilities in Borneo Hotel

Bar, Cafe and Lounge Borneo Hotel
Bar, Cafe and Lounge
Functional Hall Borneo Hotel
Functional Hall
Lobby Borneo Hotel
Lobby
Exterior Borneo Hotel
Exterior
Bedroom Borneo Hotel
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Set menu dinner
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Things to Do

  • Barbecue
  • Garden
  • TV lounge

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Bus/truck parking
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Borneo Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days
You may be charged Rp.500.000,- If you smoke on non smoking room
If your room is not available as requested , hotel will be upgrade to next type with additional charge depends on avaibility

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days.
Hotel does not accept COVID-19 self-quarantine guests
You may be charged Rp.500.000,- If you smoke on non smoking room

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Borneo Hotel
134
Number of floors in Borneo Hotel
7
Another facilities in Borneo Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Borneo Hotel

What are available facilities at Borneo Hotel?
There are top facilites at Borneo Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Hotel?
The standard check-in time at Borneo Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Hotel provide breakfast?
Yes, Borneo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Borneo Hotel
Borneo Hotel has a 3.0-star rating.
How many floors does Borneo Hotel have?
Borneo Hotel has 7.
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More Reviews from Other Guests in Borneo Hotel

8.3
Very Good
From 5,466 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Borneo Hotel
All
Staff Friendliness (81)
Bedroom (75)
Ambiance (74)
Distance to City Center (72)
Bathroom (66)
Room Space (64)
Accessibility (62)
Hotel Area (61)
Check-in/out Time (54)
Surroundings (52)
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Traveler Reviews Borneo Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Stayed here for 3 nights and 2 days. The biggest advantage of this hotel is its location. There is a 24-hour café nearby and an Alfamart that is also open 24 hours, which was very convenient. The staff were excellent and very helpful throughout my stay. I had to change rooms three times because the air conditioning in the first two rooms was not cooling properly, making the rooms quite hot and uncomfortable to sleep in. The staff responded quickly to my complaints and even assisted me with a room change at 2:00 AM. I would like to sincerely thank the staff for their prompt action and great service. The third room (Room 325) was much better, and the air conditioning was finally cool enough. The shower water pressure was strong, and basic amenities such as a toothbrush, soap, and shampoo were provided. The TV also had a good selection of channels. Overall, the staff service was outstanding, but the hotel should improve the maintenance of its air conditioning units. If the air conditioning issue is resolved, the stay would be much more comfortable.
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A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. The place is also clean and comfortable.
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A***o
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
The place is comfortable. The staff is friendly. It's also clean.
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Azwar S.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
My favorite hotel when I go to Pontianak
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Sofia
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10.0
/10
Reviewed 3 week(s) ago
The staff are friendly, comfortable, nice
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
The room is a bit narrow, the rooftop cafe is quite enjoyable for relaxing.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Despite being an old hotel, the room was clean and quite spacious. The air conditioning was cool and the sheets were clean.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Overall good and highly recommended
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
okeeee baguuuuussss...mantaaappp
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H***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the room is clean, but the AC is not cold, the sound of the engine outside is too loud so it is very disturbing and makes it difficult to sleep.
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S***n
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9.4
/10
Reviewed 8 week(s) ago
Worth the price. Very recommended
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faisal r.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
During my stay here it was comfortable
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The staff was friendly and the rooms were comfortable. The Wi-Fi and air conditioning were good. The only downside was the shower; it took a long time to heat up, and even when the lever was slightly turned to the hot position, the water was too hot.
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Chai F. F.
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Leisure
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9.3
/10
Reviewed 10 week(s) ago
The pillow and the blanket are yellow. After requesting a change, they were still the same, and the reason given was that there were not enough pillows.
1 people find it helpful
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Fredy H. T.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly and the facilities are all ok
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1 people find it helpful
m***a
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10.0
/10
Reviewed 10 week(s) ago
Very good service and very comfortable place
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T***q
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Leisure
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9.7
/10
Reviewed 10 week(s) ago
I stayed at Borneo Hotel Pontianak for 5 days during my holiday in Pontianak, and overall it was a pleasant experience. The check-in and check-out processes were smooth, and the staff were consistently friendly and helpful throughout my stay. The room was kept clean, and housekeeping was done daily. Basic amenities such as bottled water, coffee, tea, and an electric kettle were provided and replenished regularly. The shower worked well with stable hot water, which made the stay more comfortable. I also tried the room service, and the food was delivered within a reasonable time and tasted good. One of the highlights of this hotel is its strategic location. It is close to the city center and surrounded by various dining options and convenience stores, making it easy to access daily needs. However, there are a few areas that could be improved. The Wi-Fi connection was occasionally unstable, and there were some mosquitoes at night. Additionally, the bed and pillows were not as comfortable as expected, and I noticed some stains on the bed sheet. The television was available but not in HD quality. Overall, this hotel offers good value for its location and service. With some improvements in cleanliness and room comfort, it could provide an even better stay experience for future guests.
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Verified Traveler
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6.4
/10
Reviewed 11 week(s) ago
I asked for a non-smoking room, but they gave me a smoking room with an extra smoky smell inside it. Terrible.
1 people find it helpful
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 5,466 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Borneo Hotel
All
Staff Friendliness (81)
Bedroom (75)
Ambiance (74)
Distance to City Center (72)
Bathroom (66)
Room Space (64)
Accessibility (62)
Hotel Area (61)
Check-in/out Time (54)
Surroundings (52)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Borneo Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Stayed here for 3 nights and 2 days. The biggest advantage of this hotel is its location. There is a 24-hour café nearby and an Alfamart that is also open 24 hours, which was very convenient. The staff were excellent and very helpful throughout my stay. I had to change rooms three times because the air conditioning in the first two rooms was not cooling properly, making the rooms quite hot and uncomfortable to sleep in. The staff responded quickly to my complaints and even assisted me with a room change at 2:00 AM. I would like to sincerely thank the staff for their prompt action and great service. The third room (Room 325) was much better, and the air conditioning was finally cool enough. The shower water pressure was strong, and basic amenities such as a toothbrush, soap, and shampoo were provided. The TV also had a good selection of channels. Overall, the staff service was outstanding, but the hotel should improve the maintenance of its air conditioning units. If the air conditioning issue is resolved, the stay would be much more comfortable.
Read More
Find this review helpful?
A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. The place is also clean and comfortable.
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A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The place is comfortable. The staff is friendly. It's also clean.
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Azwar S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
My favorite hotel when I go to Pontianak
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Sofia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are friendly, comfortable, nice
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
The room is a bit narrow, the rooftop cafe is quite enjoyable for relaxing.
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i***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Despite being an old hotel, the room was clean and quite spacious. The air conditioning was cool and the sheets were clean.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
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Business
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8.2
/10
Reviewed 7 week(s) ago
This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.
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Verified Traveler
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8.5
/10
Reviewed 7 week(s) ago
Overall good and highly recommended
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S***i
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10.0
/10
Reviewed 7 week(s) ago
okeeee baguuuuussss...mantaaappp
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H***y
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6.6
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the room is clean, but the AC is not cold, the sound of the engine outside is too loud so it is very disturbing and makes it difficult to sleep.
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S***n
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9.4
/10
Reviewed 8 week(s) ago
Worth the price. Very recommended
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faisal r.
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Business
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8.5
/10
Reviewed 8 week(s) ago
During my stay here it was comfortable
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M***d
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Transit
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8.8
/10
Reviewed 9 week(s) ago
The staff was friendly and the rooms were comfortable. The Wi-Fi and air conditioning were good. The only downside was the shower; it took a long time to heat up, and even when the lever was slightly turned to the hot position, the water was too hot.
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Chai F. F.
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Leisure
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9.3
/10
Reviewed 10 week(s) ago
The pillow and the blanket are yellow. After requesting a change, they were still the same, and the reason given was that there were not enough pillows.
1 people find it helpful
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Fredy H. T.
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
The staff is friendly and the facilities are all ok
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1 people find it helpful
m***a
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10.0
/10
Reviewed 10 week(s) ago
Very good service and very comfortable place
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T***q
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Leisure
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9.7
/10
Reviewed 10 week(s) ago
I stayed at Borneo Hotel Pontianak for 5 days during my holiday in Pontianak, and overall it was a pleasant experience. The check-in and check-out processes were smooth, and the staff were consistently friendly and helpful throughout my stay. The room was kept clean, and housekeeping was done daily. Basic amenities such as bottled water, coffee, tea, and an electric kettle were provided and replenished regularly. The shower worked well with stable hot water, which made the stay more comfortable. I also tried the room service, and the food was delivered within a reasonable time and tasted good. One of the highlights of this hotel is its strategic location. It is close to the city center and surrounded by various dining options and convenience stores, making it easy to access daily needs. However, there are a few areas that could be improved. The Wi-Fi connection was occasionally unstable, and there were some mosquitoes at night. Additionally, the bed and pillows were not as comfortable as expected, and I noticed some stains on the bed sheet. The television was available but not in HD quality. Overall, this hotel offers good value for its location and service. With some improvements in cleanliness and room comfort, it could provide an even better stay experience for future guests.
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Verified Traveler
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6.4
/10
Reviewed 11 week(s) ago
I asked for a non-smoking room, but they gave me a smoking room with an extra smoky smell inside it. Terrible.
1 people find it helpful
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