How many rooms are available at Brits Hotel Puri Indah?

Brits Hotel Puri Indah has 108 rooms in total.

Does Brits Hotel Puri Indah provide parking?

Yes, Brits Hotel Puri Indah provides parking. Please confirm details directly with the hotel.

What do past guests say about Brits Hotel Puri Indah?

Brits Hotel Puri Indah is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Brits Hotel Puri Indah

Name: Brits Hotel Puri Indah
Address: Jl. Kembang Abadi Utama Blok A1, Kembangan, Puri Kembangan, Jakarta, Indonesia, 11610, Jl. Kembang Abadi Utama Blok A1, Jakarta, 11610, Indonesia
Rating: 8.4

Hotels

8.4

/10

Very Good

6,009 reviews

What Guests Say About Their Stay

Bedroom (169)

Staff Friendliness (160)

Ambiance (156)

Bathroom (141)

Billi C.

10.0

/ 10

I've stayed here several times, and it's one of the nicest hotels, especially for its cleanliness, rooms, beds, front desk service, and comfortable rest. Overall, it's top-notch, according to my experience. I hope this helps.

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Verified Traveler

10.0

/ 10

The staff were very friendly from the moment we entered the hotel, the rooms and bathrooms were clean, and the hotel's location was convenient. It's a perfect place to unwind after a long day of activities.

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K***n

9.1

/ 10

Friendly and responsive service. Clean and fragrant rooms. Affordable prices. Loved staying here.

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Prasetyo B. W.

10.0

/ 10

I really enjoyed my stay here. The room was very comfortable, clean, and far beyond expectations for the price offered. The staff were friendly and welcoming, and the overall atmosphere felt like a “lite” version of a 5-star experience—which made it unique and memorable. This is my fifth stay here because it always feels so comfortable.

m***i

10.0

/ 10

The hotel environment and rooms are very clean, and the staff is very friendly. It's always a great choice for a stay. Breakfast is always delicious every day.

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In the Area

See Map

Jl. Kembang Abadi Utama Blok A1, Kembangan, Puri Kembangan, Jakarta, Indonesia, 11610

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named favehotel Puri Indah Brits Hotel Puri Indah is located in area / city Puri Kembangan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Brits Hotel Puri Indah

Jl. Kembang Abadi Utama Blok A1, Kembangan, Puri Kembangan, Jakarta, Indonesia, 11610

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Discover More About Brits Hotel Puri Indah

Brits Hotel Puri Indah Rates per Night

Curious about the hotel rates at Brits Hotel Puri Indah? Finding the best hotel prices is easy! Brits Hotel Puri Indah room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Brits Hotel Puri Indah hotel rates?

Brits Hotel Puri Indah Location & Address

Wondering where to find Brits Hotel Puri Indah? Brits Hotel Puri Indah is located at Jl. Kembang Abadi Utama Blok A1, Kembangan, Puri Kembangan, Jakarta, Indonesia, 11610. It's situated in the Jakarta Barat area, known for its vibrant atmosphere and easy access to local attractions. The hotel is approximately 10 km from the city center.

How to go to Brits Hotel Puri Indah from Airport

Need to get to Brits Hotel Puri Indah from the airport? Getting from Soekarno–Hatta International Airport (CGK) to the hotel is straightforward. Here are a few options for your hotel transfer:

Taxi (most direct): Taxis are readily available at the airport. The ride to Brits Hotel Puri Indah takes approximately 30-45 minutes, depending on traffic.
Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and the ride takes about the same time as a taxi.
Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Brits Hotel Puri Indah to see if they provide this service.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct trip to the hotel.

Brits Hotel Puri Indah Reviews & Summary

Want to know what others think about Brits Hotel Puri Indah? Hotel reviews often highlight the hotel's excellent service and comfortable rooms. Guests frequently rave about the convenient location and the friendly staff. The hotel also boasts a beautiful swimming pool, perfect for relaxing after a day of exploring.

One guest shared, "I loved my stay at Brits Hotel Puri Indah! The staff was incredibly helpful, and the room was spotless. I'll definitely be back!"

Brits Hotel Puri Indah Room Types Available

What kind of rooms can you expect at Brits Hotel Puri Indah? Discover the different hotel room types available to suit your needs. Here's a glimpse of the room categories:

Deluxe Room: Offers a comfortable space with city views.
Superior Room: A step up with more space and amenities.
Family Suite: Perfect for families, with multiple rooms and extra space.
Smoking/Non-Smoking Rooms: Available upon request.

Hotel Facilities in Brits Hotel Puri Indah

What amenities does Brits Hotel Puri Indah offer? Discover the hotel facilities designed to enhance your stay. Here's a list of what you can expect:

Swimming Pool: Open daily from 7 AM to 9 PM.
Fitness Center: Open daily from 6 AM to 10 PM.
Spa: Offers various treatments (prices vary).
Free Wi-Fi: Available throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Brits Hotel Puri Indah

Looking for dining options at Brits Hotel Puri Indah? Explore the hotel's restaurant and cafe offerings. Here's what you can find:

The Orchard Restaurant: Serves a variety of Indonesian and international dishes. Buffet breakfast is available for ₱150,000 per person. Open daily from 6:30 AM to 10:30 PM.
The Coffee Corner: Offers coffee, pastries, and light snacks. Open daily from 7 AM to 9 PM.

Brits Hotel Puri Indah Airport pickups and How to Book

Does Brits Hotel Puri Indah offer airport pickups? Many hotels provide convenient airport transfer services. To arrange a hotel to airport transfer:

Check with the hotel directly to see if they offer airport pick-up. You may need to book in advance, providing your flight details to ensure a smooth arrival.

Nearby MRT Station & Bus Stops

Need to get around Jakarta Barat? Discover the nearby MRT stations and bus stops for easy access to public transport.

Nearest MRT Station: MRT Station (approximately 2 km).
Bus Stops: Several bus stops are located within walking distance.

Public transport cards are available at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning a family trip near Brits Hotel Puri Indah? Discover nearby activities and attractions perfect for kids and families. Here are some great options:

Taman Mini Indonesia Indah: A cultural park showcasing Indonesian culture. (Distance: 15 km, Entry Price: ₱25,000)
KidZania Jakarta: An indoor theme park where kids can role-play different professions. (Distance: 8 km, Entry Price: ₱250,000)
Jakarta Aquarium & Safari: Explore marine life and various animal species. (Distance: 7 km, Entry Price: ₱150,000)
Museum Nasional Indonesia: Explore Indonesian history and culture. (Distance: 12 km, Entry Price: ₱10,000)
Monumen Nasional (Monas): Visit the iconic national monument. (Distance: 11 km, Entry Price: Free)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Brits Hotel Puri Indah (Jakarta Barat)

Looking for great places to eat near Brits Hotel Puri Indah? Explore the local dining scene with these options:

Cafes/Restaurants:

Starbucks
Kopi Kenangan
Warung Nasi Ampera

Local Street Food:

Sate Padang
Gado-Gado
Nasi Goreng
Soto Betawi
Martabak

Shopping places near Brits Hotel Puri Indah (Jakarta Barat)

Need to do some shopping near Brits Hotel Puri Indah? Here are some shopping places in or near Jakarta Barat:

Puri Indah Mall
Central Park Mall
Lippo Mall Puri

Other Places to Stay Near Brits Hotel Puri Indah

Looking for other places to stay near Brits Hotel Puri Indah? Here are some options:

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton Jakarta, Pacific Place
Hotel Indonesia Kempinski Jakarta
Fairmont Jakarta

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

Pullman Jakarta Central Park
Mercure Jakarta Kota
Holiday Inn Express Jakarta Wahid Hasyim

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

Ibis Jakarta Slipi
Amaris Hotel Gajah Mada
POP! Hotel Jakarta Kelapa Gading

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay at Brits Hotel Puri Indah? Check hotel availability and make your hotel reservations easily. Book your stay through Traveloka for the best deals and a seamless booking experience.

All facilities in Brits Hotel Puri Indah

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Lobby

Exterior

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
24-hour Receptionist

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

Things to Do

Fitness center
Garden
Massage
Spa

Nearby Facilities

ATM/Banking
Grocery
Shops
Supermarket

General

AC
Connecting rooms
Smoking area

Connectivity

LAN Internet
Free WiFi

Business Facilities

Meeting facilities
Projector

Accessibilty

Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Brits Hotel Puri Indah

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
During Pandemic Covid 19, guests who stay 3 nights or more must show a negative swab/ PCR result to the receptionist which is valid for 1 week.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Brits Hotel Puri Indah	108
Number of floors in Brits Hotel Puri Indah	9
Another facilities in Brits Hotel Puri Indah	Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Brits Hotel Puri Indah

What are available facilities at Brits Hotel Puri Indah?

There are top facilites at Brits Hotel Puri Indah such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Brits Hotel Puri Indah?

The standard check-in time at Brits Hotel Puri Indah is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Brits Hotel Puri Indah provide breakfast?

Yes, Brits Hotel Puri Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Brits Hotel Puri Indah?

Brits Hotel Puri Indah is a 3.0-star hotel.

How many floors does Brits Hotel Puri Indah have?

Brits Hotel Puri Indah has 9 floors.

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More Reviews from Other Guests in Brits Hotel Puri Indah

Overall Ratings & Reviews Brits Hotel Puri Indah

Traveloka (5,886)

Other sources (123)

8.5

Very Good

From 5,886 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Brits Hotel Puri Indah

All

Bedroom (87)

Staff Friendliness (79)

Ambiance (76)

Bathroom (68)

Accessibility (67)

Hotel Area (63)

Room Space (60)

Surroundings (57)

Wifi (55)

Check-in/out Time (54)

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Traveler Reviews Brits Hotel Puri Indah

Number of reviews per page

Customer reviews

H***n

Business

9.4

/10

Reviewed 1 week(s) ago

The rooms are comfortable and fairly clean. The staff is friendly and the parking area is spacious.

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P***i

Business

8.5

/10

Reviewed 1 week(s) ago

Friendly service, clean and spacious rooms.

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Verified Traveler

Business

8.8

/10

Reviewed 2 week(s) ago

It's very affordable for that price to get a comfortable position and place.

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Accommodation's Reply

07 Mar 2026

Dear customer, hello. We sincerely welcome you to Brits Puri Indah Jakarta Hotel. Thank you for your positive review. We are delighted that you enjoyed our hotel's reasonable price, convenient location, and comfortable stay. Your valuable feedback is greatly appreciated, and we will continue to strive to provide the best service to all our guests. We look forward to seeing you again on your next visit. Thank you. From the management of Brits Puri Indah Jakarta Hotel 😊

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c***a

10.0

/10

Reviewed 2 week(s) ago

The food is delicious and the room is clean

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Accommodation's Reply

07 Mar 2026

Dear Valued Guest, Warm greetings from Brits Puri Indah Jakarta. Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our food and were satisfied with the cleanliness of our hotel rooms. Your compliments motivate our team to continue striving to maintain the quality of our food and the cleanliness of our hotel to always provide a memorable stay for all our guests. We hope to welcome you back again in the future. Sincerely, The Management Team, Brits Puri Indah Jakarta 😊

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I***a

Staycation

9.7

/10

Reviewed 4 week(s) ago

This time I got a nice room. Next time I book again, I'll definitely book this one. Thank you.

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Accommodation's Reply

18 Feb 2026

Dear Valued Guest, Warm greetings from Brits Puri Indah Jakarta 😊 Thank you for your review and trust in our hotel. We are delighted to hear that your room met your expectations and was comfortable. We have noted your comments and will do our best to provide you with the same room type for your next stay, subject to availability at the time of booking. We look forward to welcoming you again and providing you with another memorable stay. Sincerely, The Reservations Team, Brits Puri Indah Jakarta

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N***a

9.1

/10

Reviewed 5 week(s) ago

The service is okay, the hotel staff is friendly, and the cleanliness is also quite good.

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Accommodation's Reply

18 Feb 2026

Dear Valued Guest, Warm greetings from Brits Puri Indah Jakarta 😊 Thank you for your review. We are delighted to hear that you were satisfied with our service, the friendliness of our staff, and the cleanliness of our hotel. Your review motivates us to strive for the best service and further improve our quality in the future. We hope to welcome you back soon for an even more memorable stay. Sincerely, The Reservations Team, Brits Puri Indah Jakarta

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N***A

9.7

/10

Reviewed 5 week(s) ago

The best choice for a staycation in West Jakarta, thanks to its strategic location.

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, Thank you for your review and feedback 🙏✨ We are delighted to know that Brits Puri Indah Hotel was your top choice for your stay in West Jakarta 🏨😊 Our excellent location is one of our advantages 📍🌟 and we are pleased that this location provided you with convenience. We hope to welcome you again and provide you with a memorable stay on your next visit ✨ Sincerely, The Management Team, Brits Puri Indah Hotel

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Syahrizal H.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Great, okay in short, satisfactory service, friendly staff.

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1 people find it helpful

Accommodation's Reply

09 Feb 2026

Dear Mr. Syahrizal, Thank you so much for your positive review 🙏✨ We are delighted to hear that you were satisfied with the service and the friendliness of all our staff 😊🤝 Your compliments are an encouragement to our team to continue providing the best service. We hope to welcome you back to Brits Puri Indah Hotel again 🌟🏨 Sincerely, The Management Team, Brits Puri Indah Hotel

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I***n

8.8

/10

Reviewed 6 week(s) ago

Stayed in an executive room with an extra bed. Everything was fine, except the towels provided with the extra bed were no longer usable.

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Accommodation's Reply

06 Feb 2026

Dear Valued Guest, Thank you for taking the time to review your stay at Brits Puri Indah Hotel 🙏✨ We are delighted to hear that you were generally satisfied with your Executive Room and the amenities we provided 🛏️😊 However, we apologize for the inconvenience regarding the condition of the towels provided for the extra bed, which were no longer usable 🙇‍♀️🧺 We greatly appreciate this feedback and have contacted the relevant team to assess and improve the situation to prevent this from happening again. Thank you for your trust, and we hope to welcome you back again with even better service on your next stay 🌟🏨 Sincerely, The Management Team, Brits Puri Indah Hotel

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Made d. k. p.

Business

10.0

/10

Reviewed 6 week(s) ago

Recommended to stay in South Jakarta, the staff are friendly and the cleanliness is good.

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Accommodation's Reply

06 Feb 2026

Dear Ms. Made, Thank you for your review and feedback 🙏✨ We are delighted to know that Brits Puri Indah Hotel was your recommended choice for your stay and that you were satisfied with the friendliness of our staff 😊🤝 and the hotel's meticulously maintained cleanliness 🧼✨ Your compliments motivate us to continue providing the best service. We hope to welcome you back to Brits Puri Indah Hotel on your next visit 🏨🌟 Sincerely, The Management Team, Brits Puri Indah Hotel

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Verified Traveler

Transit

9.4

/10

Reviewed 6 week(s) ago

Check-in and check-out were quick. There's plenty of food around (street food, cafes, and a food court), and it's close to Puri Indah Mall/Lippo Mall. Access to the hotel is also easy, just off the main road/toll road. Parking is also plentiful (basement, on-site, and across from the hotel). For a short stay, Brits Hotel is a good choice.

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1 people find it helpful

Accommodation's Reply

05 Feb 2026

Dear Valued Guest, Thank you for your detailed and positive review of your stay at Brits Puri Indah Hotel 🙏✨ We are delighted to hear that the check-in and check-out process was quick and easy, and that the hotel's location provided convenient access to a variety of restaurants 🍽️☕, shopping malls, and main roads. We are also pleased that our parking facilities, available in multiple locations, greatly facilitated your stay 🚗. Thank you for choosing Brits Puri Indah Hotel as your preferred accommodation choice. We look forward to welcoming you back in the future 🤗🏨 Sincerely, The Management Team, Brits Puri Indah Hotel

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Billi C.

Staycation

10.0

/10

Reviewed 7 week(s) ago

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1 people find it helpful

Accommodation's Reply

02 Feb 2026

Dear Billy, Thank you so much for your continued trust in Brits Puri Indah Hotel. We are delighted to hear that you are satisfied with the cleanliness of the hotel, the comfort of the rooms and beds, and the service from our reception team. Your satisfaction and comfort are our top priority. This positive review is a great inspiration for our entire team to continue providing the best service. We hope to welcome you back again on your next stay. Thank you for your feedback and trust. 🙏✨ Sincerely, The Management, Brits Puri Indah Hotel

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J***a

Business

10.0

/10

Reviewed 7 week(s) ago

Strategic location, comfortable for office or family trips, polite and friendly staff, have stayed here quite often for business trips.

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2 people find it helpful

Accommodation's Reply

02 Feb 2026

Dear Valued Guest, Thank you for your continued trust in Brits Puri Indah Hotel as your accommodation, whether for business or family trips. We are delighted to hear that our excellent location, comfortable accommodations, and friendly staff have provided you with a memorable stay. This positive review motivates us to further improve the quality of our services and facilities for the comfort of all our guests. We look forward to welcoming you back again in the future. 🙏✨ Sincerely, The Management Team, Brits Puri Indah Hotel

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L***a

Staycation

9.4

/10

Reviewed 7 week(s) ago

Clean hotel, comfortable rooms, Netflix available, security guards are ready to help

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1 people find it helpful

Accommodation's Reply

26 Jan 2026

Dear Valued Guest, Warm greetings from Brits Puri Indah Jakarta 🌟 Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the comfort of the room, Netflix 📺✨ and the promptness of the security staff in assisting you during your stay 🤝. Your review means a lot to us and motivates us to continue striving for the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Brits Puri Indah Jakarta

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P***o

Business

10.0

/10

Reviewed 8 week(s) ago

The parking lot is proper and near to the city center and shopping mall, and quiet because it's far from the main street. Well done.

1 people find it helpful

Accommodation's Reply

26 Jan 2026

Dear Valued Guest , Warm greetings from BRITS Hotel Puri Indah Jakarta 🏨✨ Thank you for your kind feedback. We are delighted to know that you found our parking area convenient, enjoyed our location near the city centre and shopping malls 🛍️, and appreciated the quiet atmosphere due to our distance from the main street 🌿. Your positive review truly motivates us to continue providing a comfortable and pleasant stay for our guests. We look forward to welcoming you again in the near future. Warm regards, Management BRITS Hotel Puri Indah Jakarta 🌟

P***o

Staycation

10.0

/10

Reviewed 8 week(s) ago

Will visit this hotel again, the staff is really friendly and I like the restaurant ambience.

1 people find it helpful

Accommodation's Reply

26 Jan 2026

Dear Valued Guest 🌸, Warm greetings from BRITS Hotel Puri Indah Jakarta 🏨✨ Thank you very much for your kind review. We are truly happy to know that you plan to visit our hotel again, and that you enjoyed the friendliness of our staff as well as the ambience of our restaurant 🍽️✨. Your positive feedback means a lot to us and motivates our team to keep delivering the best service possible. We look forward to welcoming you back for another pleasant stay 🤗. Warm regards, Management BRITS Hotel Puri Indah Jakarta

N***i

Business

9.1

/10

Reviewed 9 week(s) ago

The hotel is okay but the staff are not very friendly and the guest lift is often shared with the cleaning service carrying a trolley.

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1 people find it helpful

Accommodation's Reply

15 Jan 2026

Dear Valued Guest, Thank you for taking the time to review your experience at Brits Puri Indah Hotel. We are delighted to hear that our hotel has received positive feedback overall. However, we apologize for any inconvenience you experienced regarding the unfriendly service from our staff and the sharing of the elevator with wheelchairs by the housekeeping team. Your feedback is invaluable and has been forwarded to the relevant teams for evaluation so that we can provide better and more comfortable services for all our guests. Thank you for your interest and suggestions. We hope to welcome you back for another memorable experience. Sincerely, The Management Team, Brits Puri Indah Hotel

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R***i

Business

9.7

/10

Reviewed 9 week(s) ago

Stayed here for a few days, the room was comfortable, the breakfast was varied, every day was different 👍

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1 people find it helpful

Accommodation's Reply

15 Jan 2026

Dear Valued Guest, Thank you for your positive review of Brits Puri Indah Hotel 😊 We are delighted to hear that you felt comfortable during your stay with us and enjoyed the varied breakfast options each day 👍 Your compliments motivate our team to continue striving for the best service and quality. We look forward to welcoming you back on your next stay. Sincerely, The Management Team, Brits Puri Indah Hotel

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U***r

Business

10.0

/10

Reviewed 9 week(s) ago

Clean, friendly staff, comfortable, spacious

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1 people find it helpful

Accommodation's Reply

12 Jan 2026

Dear Valued Guest, Thank you for your positive review of Brits Puri Indah Hotel 😊 We are delighted to hear that you were satisfied with the hotel's cleanliness, the friendliness of our staff, the comfort, and the spacious rooms 🛏️✨ Your review inspires our entire team to continue striving for the best service. We hope to welcome you back to Brits Puri Indah Hotel on your next visit 🙏 Sincerely, The Management Team, Brits Puri Indah Hotel

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Oon S.

Staycation

8.5

/10

Reviewed 10 week(s) ago

Everything was fine and satisfying. It's just that the breakfast tasted a bit off. Maybe there was a change in chef?

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Accommodation's Reply

15 Jan 2026

Dear Mr./Ms. Oon S., Thank you for your review and feedback regarding Brits Hotel Puri Indah. We are pleased to hear that your overall stay was satisfactory. Regarding the breakfast not meeting your expectations, we apologize for the inconvenience. We have forwarded your feedback to the kitchen team for evaluation and future menu improvements. While there has been no change in chefs, we assure you that the taste and quality of our food will remain consistent. Thank you for your interest and feedback. We hope to welcome you back again with an even better experience next time. Sincerely, The Management Team, Brits Hotel Puri Indah

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