Cambridge Hotel Medan

Hotels
8.5
/10
Very Good
6,570 reviews

What Guests Say About Their Stay

Distance To City Center (156)
Staff Friendliness (156)
Bedroom (155)
Bathroom (151)
W***e
10.0
/ 10
Staying at Cambridge Hotel Medan was truly a comfortable experience! The location is strategic, right next to the mall, making it super easy to find food or shop. The room was clean, spacious, and smelled great upon arrival. The staff were also super friendly and responsive, making you feel welcome from the moment you arrive until you leave. The rooftop pool is also a great place to relax in the afternoon while enjoying the city views. Highly recommended for those planning a vacation or business trip to Medan. I'll definitely be back!
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U***i
10.0
/ 10
Thank you, Cambridge Hotel Medan, for making my family and I have a comfortable staycation. The hotel has complete facilities and is connected to Cambridge Mall. The friendly staff, Ms. Doharma, was at the reception. There was a varied breakfast selection. Thank you, Cambridge Hotel Medan.
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Nurfitri T.
10.0
/ 10
I stayed there with my family, the room was spacious, clean and comfortable, the breakfast was delicious, the staff were very friendly, basically the children were very happy staying there, next time God willing, we will stay at this hotel again.
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D***i
9.4
/ 10
All the staff at the hotel are very friendly & always ready to help, also very friendly when asked. The bedroom & bathroom are also very clean & comfortable. The hotel area is in the city center and very close to go everywhere. Next to the hotel is also Cambridge Square which contains lots of places to eat & drink. There is also a very complete Brastagi supermarket if you want to buy anything. The breakfast at this hotel is also very delicious & I really like all the food, especially the lupis which is very delicious. If I come to Medan again, I will definitely stay at this hotel again.
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Robin C.
8.5
/ 10
A 5-star hotel that is a family favorite in Medan. The service is excellent, including the receptionist, Doharma, who was very kind, friendly, and gave us a room that met our wishes. Thank you, Cambridge Hotel Medan.
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In the Area
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Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Cambridge Hotel Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Frequent Disinfection
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Temperature Check

What's around Cambridge Hotel Medan

Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152
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Lobby Cambridge Hotel Medan
Exterior 2 Cambridge Hotel Medan

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Location


Cambridge Hotel Medan is located in area / city Medan City Center.

About Cambridge Hotel Medan

Whether you are planning an event or other special occasions, Cambridge Hotel Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

Cambridge Hotel Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Cambridge Hotel Medan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Cambridge Hotel Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Cambridge Hotel Medan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Cambridge Hotel Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cambridge Hotel Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Cambridge Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Cambridge Hotel Medan.

All facilities in Cambridge Hotel Medan

Bar, Cafe and Lounge Cambridge Hotel Medan
Bar, Cafe and Lounge
Swimming Pool Cambridge Hotel Medan
Swimming Pool
Functional Hall Cambridge Hotel Medan
Functional Hall
Lobby Cambridge Hotel Medan
Lobby
Exterior Cambridge Hotel Medan
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard with non-alcoholic drinks
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business facilities
  • Meeting facilities
  • Projector

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cambridge Hotel Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cambridge Hotel Medan
240
Number of floors in Cambridge Hotel Medan
27
Another facilities in Cambridge Hotel Medan
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Cambridge Hotel Medan

What are available facilities at Cambridge Hotel Medan?
There are top facilites at Cambridge Hotel Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cambridge Hotel Medan?
The standard check-in time at Cambridge Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cambridge Hotel Medan provide breakfast?
Yes, Cambridge Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cambridge Hotel Medan?
Cambridge Hotel Medan is a 5.0-star hotel.
How many floors does Cambridge Hotel Medan have?
Cambridge Hotel Medan has 27 floors.
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More Reviews from Other Guests in Cambridge Hotel Medan

Overall Ratings & Reviews Cambridge Hotel Medan

Traveloka (6,381)
Other sources (189)
8.6
Very Good
From 6,381 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Cambridge Hotel Medan
All
Distance to City Center (116)
Staff Friendliness (113)
Bathroom (111)
Ambiance (105)
Bedroom (105)
Variety (96)
Taste (94)
Hotel Area (93)
Room Space (92)
Accessibility (90)
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Traveler Reviews Cambridge Hotel Medan

Number of reviews per page
20
40
Customer reviews
W***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Staying at Cambridge Hotel Medan was truly a comfortable experience! The location is strategic, right next to the mall, making it super easy to find food or shop. The room was clean, spacious, and smelled great upon arrival. The staff were also super friendly and responsive, making you feel welcome from the moment you arrive until you leave. The rooftop pool is also a great place to relax in the afternoon while enjoying the city views. Highly recommended for those planning a vacation or business trip to Medan. I'll definitely be back!
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1 people find it helpful
Anggi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
Our overall stay experience at Cambridge was bland and lacking in personal touch. The hotel's service felt routine and impersonal, making it feel like just another day-to-day activity. And unfortunately, it was a disappointing experience. From the moment we arrived, we encountered issues with misinformations. The security guard at the entrance failed to clearly communicate the parking location for hotel in-house guests, leading to confusion about the parking area. The check-in process was swift thanks to Maya, and she was kind enough to gave us a dine discount voucher but she didn't provide clear information about the dine voucher's terms and conditions - the "subtotal and total" regulations, resulting in us being unable to use the voucher and paid in normal price. We appreciated the Dino costumed guy in the lobby for entertaining kids during the check in queue. Our kids love the balloons and they enjoyed the welcome drink. However, the most disappointing part was the breakfast on the 26th floor. With a toddler in tow, we struggled to find a baby chair, and the staff seemed too busy to assist us, resulting us to dragged the baby chair from across the room. The runners on black shirt were more focused on clearing tables than attending to guests' needs, making it hard to get extra napkins. The only standout was the Chef at the eggs station, who was attentive and enthusiastic. Overall, the experience felt bland and impersonal, lacking the attentive service we expected. The staff's lack of empathy and clear communication made our stay feel like just another day-to-day activity. It felt like the staff were just going through the motions, rather than genuinely caring about providing a good experience. The room was clean and comfortable, but that's about it. The hotel's amenities, including the pool and gym, were standard and unremarkable. Overall, I wouldn't recommend this hotel for those seeking a memorable staycation experience.
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Sumarni
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I have stayed here several times and I am very satisfied.
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
great service, good room, clean
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faisal b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff and receptionist were very friendly, especially Dea Putri. She responded quickly and was friendly. I will often stay at the Cambridge Hotel.
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1 people find it helpful
Sunilinder S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
just that ur elevators are not operational all the time
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Accommodation's Reply
01 Nov 2025
Dear Mr/s. Sunilinder S, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm Greetings, Cambridge Hotel Medan.
F***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
a varied and delicious breakfast menu.... hopefully it can be maintained and other breakfast variations added such as herbal drinks
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Accommodation's Reply
01 Nov 2025
Dear Mr. F*d, Thank you for staying at Cambridge Hotel Medan. It was our pleasure to provide you with the best service and facilities during your stay. We look forward to welcoming you back to Cambridge Hotel Medan. Best regards, Cambridge Hotel Medan
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
We have stayed here 5 times, and yesterday we got a free room upgrade from the hotel, thank you, appreciate it.
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Accommodation's Reply
01 Nov 2025
Thank you for staying at Cambridge Hotel Medan (A*i). It was our pleasure to provide you with the best service and facilities. We look forward to welcoming you back to Cambridge Hotel Medan. Thank you, Cambridge Hotel Medan.
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Rendy S. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
very friendly staff, and best service
1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Mr. Rendy S. H., Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during Mr. Rendy S. H. stay. We are looking forward to welcoming Mr. Rendy S. H. back to Cambridge Hotel Medan. Warm Greetings, Cambridge Hotel Medan.
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Solid and satisfying. Perfect for family and work.
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Accommodation's Reply
01 Nov 2025
Thank you for staying at Cambridge Hotel Medan. It was our pleasure to provide you with the best service and facilities. We look forward to welcoming you back to Cambridge Hotel Medan. Thank you, Cambridge Hotel Medan.
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K***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Very good recommendation
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thank you for staying at Cambridge Hotel Medan. It was our pleasure to provide you with the best service and facilities during your stay. We look forward to welcoming you back to Cambridge Hotel Medan. Best regards, Cambridge Hotel Medan
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The Cambridge Hotel Medan is beautiful and luxurious. The rooms are spacious and offer beautiful city views. The service is excellent and friendly. It's a perfect place to stay.
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for staying at Medan Cambridge Hotel (E*a). It was our pleasure to provide you with the best service and facilities. We look forward to welcoming you back to Medan Cambridge Hotel again. Thank you, Medan Cambridge Hotel.
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K***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
the service is friendly, the food is delicious and the rooms are comfortable
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Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thank you for staying at Cambridge Hotel Medan. It was our pleasure to provide you with the best service and facilities during your stay. We look forward to welcoming you back to Cambridge Hotel Medan. Best regards, Cambridge Hotel Medan
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Siti A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The staff was super friendly and helpful, and the room and bathroom were neat, clean, and fragrant. Breakfast was delicious, with a wide variety of menu options.
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Accommodation's Reply
01 Nov 2025
Thank you, Ms. Siti A., for choosing to stay at Cambridge Hotel Medan. We are honored to have provided you with our excellent service and facilities. We look forward to welcoming you back to Cambridge Hotel Medan. Best regards, Cambridge Hotel Medan
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D***r
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
I recently stayed at this hotel and found the experience to be somewhat disappointing due to the condition of the facilities. The bathroom in my room looked outdated and a bit rundown, with worn fixtures and tiles that could use a refresh. It also wasn’t as clean as I’d hoped, with noticeable grime in corners and around the sink. The lighting in the bathroom was poor, making it feel dim and uninviting. While the staff was friendly, the outdated and rundown appearance of the bathroom and hotel areas, combined with the cleanliness and lighting issues, made the stay less comfortable than expected.
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Accommodation's Reply
01 Nov 2025
Dear Mr/s. D***r, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm Greetings, Cambridge Hotel Medan.
Sunilinder S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Nice hotel, smack in town, next to a mall, worth the money.
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Accommodation's Reply
01 Nov 2025
Dear Mr. Sunilinder S., Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during Mr Sunilinder S. stay. We are looking forward to welcoming Mr. Sunilinder S. back to Cambridge Hotel Medan. Warm Greetings, Cambridge Hotel Medan.
W***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Good hotel, good room, and good view.
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Accommodation's Reply
01 Nov 2025
Dear Mr/s. W***y, Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during Mr/s. W***y, stay. We are looking forward to welcoming Mr/s. W***y, back to Cambridge Hotel Medan. Warm Greetings, Cambridge Hotel Medan.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent, comfortable, clean and friendly
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Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thank you for choosing to stay at Cambridge Hotel Medan. It is our pleasure to provide you with the best service and complete facilities during your stay. We look forward to welcoming you back to Cambridge Hotel Medan again. Best regards, Cambridge Hotel Medan
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U***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank you, Cambridge Hotel Medan, for making my family and I have a comfortable staycation. The hotel has complete facilities and is connected to Cambridge Mall. The friendly staff, Ms. Doharma, was at the reception. There was a varied breakfast selection. Thank you, Cambridge Hotel Medan.
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3 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for staying at Medan Cambridge Hotel (U*i). It was our pleasure to provide you with the best service and facilities. We look forward to welcoming you back to Medan Cambridge Hotel again. Thank you, Medan Cambridge Hotel.
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Fauzi R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
An amazing experience, got a free upgrade from Ms. Dea, and got a restaurant voucher too, the breakfast food was very complete, will definitely come back again
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Mr. Fauci R., Thank you for choosing to stay at Cambridge Hotel Medan. It was an honor to provide you with the best service and facilities. We look forward to welcoming you back to Cambridge Hotel Medan. Thank you! Cambridge Hotel Medan
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Number of reviews per page
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Exterior 4 Cambridge Hotel Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cambridge Hotel Medan

Traveloka (6,381)
Other sources (189)
8.6
Very Good
From 6,381 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Cambridge Hotel Medan
All
Distance to City Center (116)
Staff Friendliness (113)
Bathroom (111)
Ambiance (105)
Bedroom (105)
Variety (96)
Taste (94)
Hotel Area (93)
Room Space (92)
Accessibility (90)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cambridge Hotel Medan

Number of reviews per page
20
40
Customer reviews
W***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Staying at Cambridge Hotel Medan was truly a comfortable experience! The location is strategic, right next to the mall, making it super easy to find food or shop. The room was clean, spacious, and smelled great upon arrival. The staff were also super friendly and responsive, making you feel welcome from the moment you arrive until you leave. The rooftop pool is also a great place to relax in the afternoon while enjoying the city views. Highly recommended for those planning a vacation or business trip to Medan. I'll definitely be back!
Read More
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1 people find it helpful
Anggi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
Our overall stay experience at Cambridge was bland and lacking in personal touch. The hotel's service felt routine and impersonal, making it feel like just another day-to-day activity. And unfortunately, it was a disappointing experience. From the moment we arrived, we encountered issues with misinformations. The security guard at the entrance failed to clearly communicate the parking location for hotel in-house guests, leading to confusion about the parking area. The check-in process was swift thanks to Maya, and she was kind enough to gave us a dine discount voucher but she didn't provide clear information about the dine voucher's terms and conditions - the "subtotal and total" regulations, resulting in us being unable to use the voucher and paid in normal price. We appreciated the Dino costumed guy in the lobby for entertaining kids during the check in queue. Our kids love the balloons and they enjoyed the welcome drink. However, the most disappointing part was the breakfast on the 26th floor. With a toddler in tow, we struggled to find a baby chair, and the staff seemed too busy to assist us, resulting us to dragged the baby chair from across the room. The runners on black shirt were more focused on clearing tables than attending to guests' needs, making it hard to get extra napkins. The only standout was the Chef at the eggs station, who was attentive and enthusiastic. Overall, the experience felt bland and impersonal, lacking the attentive service we expected. The staff's lack of empathy and clear communication made our stay feel like just another day-to-day activity. It felt like the staff were just going through the motions, rather than genuinely caring about providing a good experience. The room was clean and comfortable, but that's about it. The hotel's amenities, including the pool and gym, were standard and unremarkable. Overall, I wouldn't recommend this hotel for those seeking a memorable staycation experience.
Read More
Find this review helpful?
Sumarni
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I have stayed here several times and I am very satisfied.
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
great service, good room, clean
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faisal b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff and receptionist were very friendly, especially Dea Putri. She responded quickly and was friendly. I will often stay at the Cambridge Hotel.
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1 people find it helpful
Sunilinder S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
just that ur elevators are not operational all the time
Find this review helpful?
Accommodation's Reply
01 Nov 2025
Dear Mr/s. Sunilinder S, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm Greetings, Cambridge Hotel Medan.
F***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
a varied and delicious breakfast menu.... hopefully it can be maintained and other breakfast variations added such as herbal drinks
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Accommodation's Reply
01 Nov 2025
Dear Mr. F*d, Thank you for staying at Cambridge Hotel Medan. It was our pleasure to provide you with the best service and facilities during your stay. We look forward to welcoming you back to Cambridge Hotel Medan. Best regards, Cambridge Hotel Medan
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
We have stayed here 5 times, and yesterday we got a free room upgrade from the hotel, thank you, appreciate it.
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Find this review helpful?
Accommodation's Reply
01 Nov 2025
Thank you for staying at Cambridge Hotel Medan (A*i). It was our pleasure to provide you with the best service and facilities. We look forward to welcoming you back to Cambridge Hotel Medan. Thank you, Cambridge Hotel Medan.
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Rendy S. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
very friendly staff, and best service
1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Mr. Rendy S. H., Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during Mr. Rendy S. H. stay. We are looking forward to welcoming Mr. Rendy S. H. back to Cambridge Hotel Medan. Warm Greetings, Cambridge Hotel Medan.
M***d
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10.0
/10
Reviewed 3 week(s) ago
Solid and satisfying. Perfect for family and work.
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Accommodation's Reply
01 Nov 2025
Thank you for staying at Cambridge Hotel Medan. It was our pleasure to provide you with the best service and facilities. We look forward to welcoming you back to Cambridge Hotel Medan. Thank you, Cambridge Hotel Medan.
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K***n
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9.1
/10
Reviewed 4 week(s) ago
Very good recommendation
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thank you for staying at Cambridge Hotel Medan. It was our pleasure to provide you with the best service and facilities during your stay. We look forward to welcoming you back to Cambridge Hotel Medan. Best regards, Cambridge Hotel Medan
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E***a
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The Cambridge Hotel Medan is beautiful and luxurious. The rooms are spacious and offer beautiful city views. The service is excellent and friendly. It's a perfect place to stay.
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for staying at Medan Cambridge Hotel (E*a). It was our pleasure to provide you with the best service and facilities. We look forward to welcoming you back to Medan Cambridge Hotel again. Thank you, Medan Cambridge Hotel.
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K***n
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10.0
/10
Reviewed 4 week(s) ago
the service is friendly, the food is delicious and the rooms are comfortable
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Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thank you for staying at Cambridge Hotel Medan. It was our pleasure to provide you with the best service and facilities during your stay. We look forward to welcoming you back to Cambridge Hotel Medan. Best regards, Cambridge Hotel Medan
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Siti A.
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9.7
/10
Reviewed 5 week(s) ago
The staff was super friendly and helpful, and the room and bathroom were neat, clean, and fragrant. Breakfast was delicious, with a wide variety of menu options.
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Accommodation's Reply
01 Nov 2025
Thank you, Ms. Siti A., for choosing to stay at Cambridge Hotel Medan. We are honored to have provided you with our excellent service and facilities. We look forward to welcoming you back to Cambridge Hotel Medan. Best regards, Cambridge Hotel Medan
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D***r
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6.5
/10
Reviewed 5 week(s) ago
I recently stayed at this hotel and found the experience to be somewhat disappointing due to the condition of the facilities. The bathroom in my room looked outdated and a bit rundown, with worn fixtures and tiles that could use a refresh. It also wasn’t as clean as I’d hoped, with noticeable grime in corners and around the sink. The lighting in the bathroom was poor, making it feel dim and uninviting. While the staff was friendly, the outdated and rundown appearance of the bathroom and hotel areas, combined with the cleanliness and lighting issues, made the stay less comfortable than expected.
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Accommodation's Reply
01 Nov 2025
Dear Mr/s. D***r, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm Greetings, Cambridge Hotel Medan.
Sunilinder S.
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Leisure
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8.8
/10
Reviewed 5 week(s) ago
Nice hotel, smack in town, next to a mall, worth the money.
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Accommodation's Reply
01 Nov 2025
Dear Mr. Sunilinder S., Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during Mr Sunilinder S. stay. We are looking forward to welcoming Mr. Sunilinder S. back to Cambridge Hotel Medan. Warm Greetings, Cambridge Hotel Medan.
W***y
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9.7
/10
Reviewed 5 week(s) ago
Good hotel, good room, and good view.
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Accommodation's Reply
01 Nov 2025
Dear Mr/s. W***y, Thank you for staying at Cambridge Hotel Medan. We are very proud to be able to provide the best service and provide complete facilities during Mr/s. W***y, stay. We are looking forward to welcoming Mr/s. W***y, back to Cambridge Hotel Medan. Warm Greetings, Cambridge Hotel Medan.
Verified Traveler
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10.0
/10
Reviewed 6 week(s) ago
Excellent, comfortable, clean and friendly
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Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thank you for choosing to stay at Cambridge Hotel Medan. It is our pleasure to provide you with the best service and complete facilities during your stay. We look forward to welcoming you back to Cambridge Hotel Medan again. Best regards, Cambridge Hotel Medan
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U***i
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Thank you, Cambridge Hotel Medan, for making my family and I have a comfortable staycation. The hotel has complete facilities and is connected to Cambridge Mall. The friendly staff, Ms. Doharma, was at the reception. There was a varied breakfast selection. Thank you, Cambridge Hotel Medan.
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3 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for staying at Medan Cambridge Hotel (U*i). It was our pleasure to provide you with the best service and facilities. We look forward to welcoming you back to Medan Cambridge Hotel again. Thank you, Medan Cambridge Hotel.
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Fauzi R.
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10.0
/10
Reviewed 8 week(s) ago
An amazing experience, got a free upgrade from Ms. Dea, and got a restaurant voucher too, the breakfast food was very complete, will definitely come back again
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Mr. Fauci R., Thank you for choosing to stay at Cambridge Hotel Medan. It was an honor to provide you with the best service and facilities. We look forward to welcoming you back to Cambridge Hotel Medan. Thank you! Cambridge Hotel Medan
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