Does Cleo Hotel Tunjungan provide parking?

Yes, Cleo Hotel Tunjungan provides parking. Please confirm details directly with the hotel.

What do past guests say about Cleo Hotel Tunjungan?

Cleo Hotel Tunjungan is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Cleo Hotel Tunjungan

Name: Cleo Hotel Tunjungan
Address: Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jalan Basuki Rahmat No 11, Jawa Timur, 60271, Indonesia
Rating: 8.4

Hotels

8.4

/10

Very Good

5,831 reviews

What Guests Say About Their Stay

Distance To City Center (165)

Staff Friendliness (159)

Bedroom (135)

Ambiance (133)

Leni D. S.

9.7

/ 10

All the hotel staff are very friendly, responsive, and ready to help. The hotel is very close to the center of the city, but traffic noise is barely audible in the rooms; everything is within walking distance. The rooms and hotel grounds are always clean.

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m ferdiani w.

10.0

/ 10

The entire staff was very friendly, and the hotel's location is strategically located across from Tunjungan Plaza, and it's only about 40 minutes from the airport. God willing, we'll stay here again next time.

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Een A.

9.7

/ 10

Highly recommended... The staff are all friendly, 24/7 service. The rooms are clean and fragrant every day, security and comfort are maintained, easy access to everywhere, there are even common food, even the sultan's tastes are complete, the AC is very cold, the water heater is hot enough, there are complete TV channels, and a safe is available. The price is pocket-friendly, even for work, computer facilities are provided. Very satisfying. Will come back here again if I am in East Java.

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M***d

9.4

/ 10

The hotel is right in the city center, right in front of Tunjungan Plaza mall, close to restaurants and cafes, the service is friendly, water dispensers are provided outside the rooms, the rooms are not too big but comfortable and clean.

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H***a

8.5

/ 10

small room, but comfortable, clean, tidy, warm water ok, no musty smell 🫰. to Tunjungan plaza only 3 minutes, If I go to Surabaya again, I will stay here again, and hopefully it will be the same, and better🙏

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In the Area

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Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Cleo Hotel Basuki Rahmat Surabaya Cleo Hotel Tunjungan is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Cleo Hotel Tunjungan

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Cleo Hotel Tunjungan

Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About Cleo Hotel Tunjungan

Discover Your Perfect Stay at Cleo Hotel Tunjungan

Welcome to Cleo Hotel Tunjungan, your premier destination for an unforgettable experience in the heart of Jawa Timur. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest feels at home from the moment they arrive. Whether you're visiting for business or leisure, Cleo Hotel Tunjungan is perfectly situated to provide you with easy access to the city's vibrant attractions and essential amenities. Room rates at Cleo Hotel Tunjungan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Cleo Hotel Tunjungan Location

Cleo Hotel Tunjungan is strategically located in the bustling district of Surabaya, Jawa Timur. Situated at Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, our hotel offers unparalleled convenience for travelers. We are approximately 30 minutes from Juanda International Airport (SUB) and easily accessible via major thoroughfares, making your journey to and from the hotel seamless. The atmosphere surrounding Cleo Hotel Tunjungan is one of vibrant urban energy, with the hotel itself providing a tranquil oasis amidst the city's dynamism. You'll find yourself within easy reach of key business districts, popular shopping centers, and a plethora of local culinary delights, all contributing to a truly immersive Surabaya experience.

Cleo Hotel Tunjungan Facilities & Services

Facilities for guests at Cleo Hotel Tunjungan are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need.

Complimentary Wi-Fi access throughout the hotel.
A refreshing outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
A well-equipped fitness center for your workout needs, available from 6:00 AM to 9:00 PM.
On-site dining options offering delicious local and international cuisine.
24-hour front desk service to assist you with any requests.
Secure and complimentary parking space for guests.
Meeting and banquet facilities for your corporate events or special occasions.
Concierge services to help you plan your local excursions.

Cleo Hotel Tunjungan Room Types

Discover a variety of accommodations designed to suit your preferences with our diverse room types of Cleo Hotel Tunjungan. We offer a range of options, each thoughtfully appointed to ensure a restful and enjoyable stay.

Deluxe Room:
Available with either a City View or Garden View. These rooms are non-smoking and do not feature a bathtub.
Executive Room:
Offering enhanced space and amenities, these rooms also come with a City View or Garden View. They are non-smoking and do not include a bathtub.
Suite:
Our spacious suites provide a luxurious experience with a City View. These rooms are non-smoking and include a bathtub for your relaxation.
Family Room:
Ideal for those traveling with loved ones, these rooms offer ample space and comfort, typically with a City View. They are non-smoking and may or may not include a bathtub, please confirm upon booking.

Please note that Cleo Hotel Tunjungan does not currently offer pet-friendly rooms.

Cleo Hotel Tunjungan Dining & Restaurants

Savor a delightful culinary journey at Cleo Hotel Tunjungan, where our dining venues offer a taste of both local flavors and international favorites.

The Coffee Shop:
Our main dining outlet serves a delectable breakfast buffet from 6:00 AM to 10:00 AM, with estimated prices starting at PHP 350 per person. Throughout the day, it offers an à la carte menu featuring Indonesian specialties and international dishes.
Lobby Lounge:
A relaxed setting perfect for enjoying coffee, tea, or light snacks. Open from 10:00 AM to 10:00 PM, with light refreshments available from PHP 150.

Cleo Hotel Tunjungan Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Cleo Hotel Tunjungan. Surabaya offers a wealth of experiences for every traveler.

Tunjungan Plaza:
One of Surabaya's largest and most popular shopping malls, offering a wide array of retail, dining, and entertainment options.
House of Sampoerna:
A historic museum and former cigarette factory, providing a fascinating glimpse into Indonesia's industrial heritage.
Surabaya Submarine Monument (Monkasel):
Explore a real Indonesian Navy submarine and learn about maritime history.
Ampel Mosque and Bazaar:
A significant religious site and a vibrant marketplace known for its unique atmosphere and local goods.
Cheng Ho Mosque:
A beautiful mosque with distinct Chinese architectural influences, named after the famous Chinese admiral.

If you are looking for other activities around Cleo Hotel Tunjungan, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Cleo Hotel Tunjungan from the Airport

Navigating your way to Cleo Hotel Tunjungan from Juanda International Airport (SUB) is straightforward, with several convenient options available. The airport transfer service of Cleo Hotel Tunjungan can be arranged for a hassle-free arrival.

Hotel Private Airport Transfer:
For the utmost convenience, you can pre-book a private car through the hotel. This service offers a direct and comfortable journey to Cleo Hotel Tunjungan. Prices typically range from PHP 800 to PHP 1,200, depending on the vehicle type.
Taxi:
Metered taxis are readily available at the airport's designated taxi stands. The journey to Cleo Hotel Tunjungan usually takes around 30-45 minutes, with fares estimated between PHP 200 and PHP 350, depending on traffic conditions.
Ride-hailing Service:
You can also opt for a ride-hailing service, which can be booked via your smartphone. This offers a convenient and often cost-effective alternative to traditional taxis. Prices are comparable to metered taxis.
Public Transport (Limited):
While less direct, it is possible to use a combination of public transport, though this is generally recommended for those familiar with the local routes and seeking the most economical option.

For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Cleo Hotel Tunjungan

Cleo Hotel Tunjungan stands out as an excellent choice for your next trip to Jawa Timur, offering a compelling combination of comfort, convenience, and value. With a prime location in Surabaya, you're perfectly positioned to explore the city's rich culture and vibrant attractions.

Prime Location:
Easily accessible and close to major landmarks and business districts.
Comfortable Accommodations:
A range of well-appointed rooms to suit different needs.
Excellent Facilities:
Enjoy amenities like a swimming pool and fitness center.
Exceptional Service:
Our dedicated staff are committed to making your stay memorable.
Great Value:
Competitive pricing and special offers make it an attractive option.

Discover the best Room availability at Cleo Hotel Tunjungan and start Planning your trip today. For a smooth and rewarding experience, we recommend Booking Cleo Hotel Tunjungan through Traveloka. Book budget hotels in Jawa Timur and experience the convenience and charm of Cleo Hotel Tunjungan. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Cleo Hotel Tunjungan

Bar, Cafe and Lounge

Lobby

Bedroom

In-room Bathroom

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Hotel Services

Concierge
24-hour security
Laundry service
24-hour Receptionist

General

AC
Non-smoking room
Smoking area

Business Facilities

Computer station
Meeting facilities

Transportation

Car rental

Connectivity

LAN Internet

Accommodation Policy & General Information in Cleo Hotel Tunjungan

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Cleo Hotel Tunjungan	55
Number of floors in Cleo Hotel Tunjungan	7
Another facilities in Cleo Hotel Tunjungan	Coffee shop, Room service, Safety deposit box, WiFi in public area, Cable TV

Frequently asked question in Cleo Hotel Tunjungan

What are available facilities at Cleo Hotel Tunjungan?

There are top facilites at Cleo Hotel Tunjungan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Cleo Hotel Tunjungan?

The standard check-in time at Cleo Hotel Tunjungan is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Cleo Hotel Tunjungan?

Cleo Hotel Tunjungan is a 2.0-star hotel.

How many floors does Cleo Hotel Tunjungan have?

Cleo Hotel Tunjungan has 7 floors.

How many rooms are available at Cleo Hotel Tunjungan?

Cleo Hotel Tunjungan has 55 rooms in total.

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More Reviews from Other Guests in Cleo Hotel Tunjungan

Overall Ratings & Reviews Cleo Hotel Tunjungan

Traveloka (5,831)

8.4

Very Good

From 5,831 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.2

Meal

7.9

Location

9.0

Service and Facilites

8.4

People often mention about Cleo Hotel Tunjungan

All

Staff Friendliness (120)

Distance to City Center (119)

Ambiance (104)

Bedroom (104)

Bathroom (104)

Hotel Area (98)

Accessibility (94)

Surroundings (87)

Check-in/out Time (79)

Wifi (73)

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Traveler Reviews Cleo Hotel Tunjungan

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Customer reviews

M***d

Business

10.0

/10

Reviewed 1 week(s) ago

hotel near shopping mall

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Obi K.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The staff were all very nice. The rooms were very cool. Close to everything.

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n***r

Business

9.4

/10

Reviewed 3 week(s) ago

Very impressive and comfortable, very strategic

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n***r

Business

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly and the hotel is clean.

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K***n

9.7

/10

Reviewed 3 week(s) ago

Very close to Tunjungan Plaza and the busy center

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F***a

Medical

9.1

/10

Reviewed 7 week(s) ago

The hotel is right across from TP 1, the place is busy and the staff is very helpful in every question I had... The room is cleaned every day and makes it comfortable.

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1 people find it helpful

Accommodation's Reply

12 May 2026

Hello, thank you for choosing Cleo Tunjungan Hotel in Surabaya. We sincerely appreciate you leaving a positive review of our hotel. We will share your valuable feedback and suggestions with our management and staff to strive to provide even better service. We look forward to seeing you again.

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Mita

Leisure

9.7

/10

Reviewed 7 week(s) ago

I've stayed here 4 times as far as I can remember and I highly recommend it, very clean, close to Tunjungan Plaza 1.

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Accommodation's Reply

12 May 2026

Hello Ms. Mita, Thank you for choosing Cleo Tunjunggan Hotel for your stay in Surabaya. We are honored by your positive review of our hotel. We will share your feedback and comments with management and other staff members to help us improve our services. We hope to welcome you again.

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T***a

Staycation

8.5

/10

Reviewed 8 week(s) ago

Close to Tunjungan Plaza 👍👍, just need to walk

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Accommodation's Reply

12 May 2026

Dear Cleo, Hotel Tunjungan, Thank you for choosing to stay with us in Surabaya. We are honored by your positive review of our hotel. We will share your feedback with management and other staff members to help us improve our services. We look forward to welcoming you again.

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m***y

8.7

/10

Reviewed 8 week(s) ago

There are still baby cockroaches in the bathroom, so you have to spray it with cockroach exterminator frequently.

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Hery y.

Leisure

9.7

/10

Reviewed 8 week(s) ago

Clean hotel, in the city center, hotel staff are very friendly.

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Accommodation's Reply

12 May 2026

Sincerely, Heri. Thank you for choosing Cleo Tunjunggan Hotel for your stay in Surabaya. We are honored by your positive review of our hotel. We will share your feedback and comments with management and other staff members to help us improve our services. We look forward to welcoming you again.

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y***i

8.0

/10

Reviewed 8 week(s) ago

There is no hot water, the AC is not cold enough

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H***n

9.1

/10

Reviewed 9 week(s) ago

The location is right across from Tunjungan Plaza.. It is also close to the town square... Many food choices

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Accommodation's Reply

12 May 2026

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S***o

Leisure

9.1

/10

Reviewed 9 week(s) ago

This was my first time staying here. It's directly opposite TP Mall, just a short walk across the street. There are plenty of eateries nearby, including McDonald's, Richeese, and cafes around the park. Parking is limited.

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Accommodation's Reply

12 May 2026

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R***n

Staycation

9.0

/10

Reviewed 10 week(s) ago

a good hotel for people who only need to stop by for one day, very ok

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Accommodation's Reply

12 May 2026

Dear Cleo, Hotel Tunjungan thanks you for choosing to stay with us in Surabaya. We are honored by your positive review of our hotel. We will share your feedback with management and other staff members to help us improve our services. We look forward to welcoming you again.

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Faradhyda F.

Business

10.0

/10

Reviewed 10 week(s) ago

Very close to the mall, easy to get anywhere.

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Accommodation's Reply

12 May 2026

Dear Ms. Faradida F., Thank you for choosing Cleo Tunjungan Hotel for your stay in Surabaya. We are honored that you have given us such a positive review of our hotel. We will share your suggestions and feedback with management and other staff members to further improve our services. We look forward to welcoming you again.

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R***i

8.9

/10

Reviewed 10 week(s) ago

The location is good in the city center, but I'm sorry it seems the sheets weren't changed and I got the room at the very corner at the end.

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a***i

10.0

/10

Reviewed 11 week(s) ago

Strategic and comfortable location, location near Tunjungan Mall.

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anisa p. i.

Leisure

10.0

/10

Reviewed 13 week(s) ago

The hotel staff and security guards were very friendly. The location is very strategic. The hotel building is new and very clean, including the beds, bathrooms, and the exterior of the rooms.

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1 people find it helpful

Hanry D. S. B.

Business

9.1

/10

Reviewed 14 week(s) ago

The hotel's strategic location is right in front of Tunjungan Plaza Mall. Just cross the street and you'll arrive. The staff, from the receptionist to the security guard, are friendly. The standard rooms are comfy and clean. The food could be improved in terms of taste and variety.

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Hanry D. S. B.

Business

9.1

/10

Reviewed 14 week(s) ago

The hotel is located right in front of Tunjungan Plaza Mall, just across the street. The staff, from the receptionist to the front desk staff and security, are friendly. Standard rooms are recommended for comfort and cleanliness, allowing for a good night's rest. The food could be improved in terms of taste.

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.