Deka Hotel Surabaya HR Muhammad

Hotels
Preferred Partner
8.3
/10
Very Good
4,764 reviews

What Guests Say About Their Stay

Staff Friendliness (101)
Bedroom (88)
Accessibility (84)
Ambiance (83)

Verified Traveler

10.0
/ 10
Stayed in two room types within the week, both served their purpose very well. Walking distance to restaurants, mini markets. First traveled alone, the standard room was enough: compact & efficient for one person. Then my mother joined me & we moved to the executive room which is more comfortable for two persons. Hotel staff were very friendly & helpful, food & drinks from Warung Pati in the lobby were satisfying & reasonably priced. I wanted a mochaccino & they made it for me despite it not being on the menu. Very family friendly, my 73 y.o mother di not have any difficulty navigating through check in, ordering food, etc with staff always ready to assist.

R***y

9.7
/ 10
The service is very satisfying, the food is quite okay, the room is comfortable, especially the view from the room is good, the receptionist is very helpful.
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M***a

9.4
/ 10
The staff were incredibly friendly and helpful. The room was spacious, clean, dan well-equipped with everything I needed. The location was perfect; close to restaurants, yet quiet enough for a good night’s sleep.

E***n

9.1
/ 10
Good location, easy to find, near Pakuwon Mall, friendly staff, clean room, spacious parking lot.

k***a

9.7
/ 10
A hotel that is always a subscription when going to Surabaya, it is close to the office, access to everywhere is close, the rooms now have executive rooms that are fresher and really cool. Overall, my favorite hotel ❤️
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In the Area
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Jalan Mayjen HR. Muhammad No.24, Putat Gede, Kec. Sukomanunggal, Sukomanunggal, Surabaya, Jawa Timur, Indonesia, 60189

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Excellent City View
Family-friendly Indonesian Restaurant
Located near Downtown Area
note: hotel was previously named Ibis Budget Surabaya HR Muhammad Deka Hotel Surabaya HR Muhammad is located in area / city Sukomanunggal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Deka Hotel Surabaya HR Muhammad

Jalan Mayjen HR. Muhammad No.24, Putat Gede, Kec. Sukomanunggal, Sukomanunggal, Surabaya, Jawa Timur, Indonesia, 60189
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Lobby Deka Hotel Surabaya HR Muhammad
Lobby 2 Deka Hotel Surabaya HR Muhammad

Discover More About Deka Hotel Surabaya HR Muhammad

Welcome to Deka Hotel Surabaya HR Muhammad, your ideal destination for a comfortable and memorable stay in the vibrant city of Surabaya, Jawa Timur. We pride ourselves on offering exceptional service and a welcoming atmosphere, ensuring that every guest feels at home from the moment they arrive. Whether you're visiting for business or leisure, Deka Hotel Surabaya HR Muhammad is perfectly situated to provide you with an unforgettable experience. Room rates at Deka Hotel Surabaya HR Muhammad start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Deka Hotel Surabaya HR Muhammad Location

Deka Hotel Surabaya HR Muhammad is conveniently located in the bustling HR Muhammad area of Surabaya, Jawa Timur. Situated at Jalan Mayjen HR. Muhammad No.24, Putat Gede, Kec. Sukomanunggal, Sukomanunggal, Surabaya, Jawa Timur, Indonesia, 60189, our hotel offers easy access to the city's key business districts and popular attractions. The hotel is approximately 30 minutes away from Juanda International Airport (SUB) and a short drive from the city center, making it an accessible choice for both local and international travelers. The surrounding HR Muhammad area is known for its dynamic atmosphere, offering a blend of modern amenities and local charm, with numerous dining and shopping options just a stone's throw away. It's an ideal location for those seeking both convenience and a taste of Surabaya's lively urban life.

Deka Hotel Surabaya HR Muhammad Facilities & Services

Facilities for guests at Deka Hotel Surabaya HR Muhammad are designed to enhance your comfort and convenience throughout your stay. We offer a range of amenities to cater to every need:

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for relaxation and unwinding. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your trip at our well-equipped fitness center, available for guests from 6:00 AM to 9:00 PM.
  • Restaurant:

    Enjoy delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:00 AM to 11:00 PM.
  • Bar:

    Unwind with a drink at our cozy bar, open from 11:00 AM to 11:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Parking:

    Complimentary parking is available for all guests.
  • 24-Hour Front Desk:

    Our friendly staff are available around the clock to assist you with any requests.
  • Room Service:

    Enjoy the convenience of in-room dining from 7:00 AM to 10:00 PM.

Deka Hotel Surabaya HR Muhammad Room Types

Discover a variety of comfortable accommodations with our diverse room types of Deka Hotel Surabaya HR Muhammad, each designed to provide a restful retreat. We offer options to suit every traveler's needs:

  • Deluxe Room:

    Featuring a comfortable queen or twin beds, these rooms offer a city view and are non-smoking. Bathtub is available in select rooms.
  • Executive Room:

    Slightly larger than our Deluxe rooms, these accommodations provide enhanced comfort and amenities, with a city view. Bathtub is available in select rooms.
  • Suite:

    Our spacious suites offer a separate living area, a king-sized bed, and a city view, perfect for those seeking extra space and luxury. Bathtub is included.
  • Family Room:

    Ideal for families, these rooms feature multiple beds and ample space, with a city view. Bathtub is available in select rooms.

All rooms are designated as non-smoking to ensure a pleasant environment for all guests. We do not currently offer pet-friendly rooms.

Deka Hotel Surabaya HR Muhammad Dining & Restaurants

Savor a delightful culinary journey at Deka Hotel Surabaya HR Muhammad, where our dining options promise to tantalize your taste buds. Our on-site restaurant, "Surabaya Bites," offers a wide array of Indonesian specialties and international favorites. Enjoy breakfast from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 2:00 PM, and dinner from 6:00 PM to 10:00 PM. An estimated price per person for a meal ranges from PHP 400 to PHP 800. Our hotel bar, "The Lounge," is the perfect spot to relax with a refreshing beverage from 11:00 AM to 11:00 PM.

Deka Hotel Surabaya HR Muhammad Nearby Attractions and Activities

Explore the vibrant city of Surabaya and its surrounding areas, with Deka Hotel Surabaya HR Muhammad serving as your perfect base. Discover a wealth of attractions and activities just a short distance away:

  • Taman Bungkul:

    A popular urban park offering recreational activities, food stalls, and a vibrant atmosphere.
  • House of Sampoerna:

    A historic museum and former cigarette factory showcasing Dutch colonial architecture and the history of tobacco in Indonesia.
  • Surabaya Town Square (Sutos):

    A modern lifestyle and entertainment complex featuring shops, restaurants, and cafes.
  • Monumen Kapal Selam (Submarine Monument):

    A preserved Soviet-era submarine that has been converted into a museum, offering a unique glimpse into naval history.
  • Grand City Mall Surabaya:

    A large shopping mall offering a wide range of retail outlets, dining options, and entertainment facilities.

If you are looking for other activities around Deka Hotel Surabaya HR Muhammad, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Deka Hotel Surabaya HR Muhammad from the Airport

Navigating your journey to Deka Hotel Surabaya HR Muhammad is made easy with several transportation options available from Juanda International Airport (SUB). Experience a seamless arrival with the airport transfer service of Deka Hotel Surabaya HR Muhammad. Here's how to get to Deka Hotel Surabaya HR Muhammad:

  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book the hotel's private airport transfer service. This service offers a comfortable and direct ride to the hotel. The estimated cost is around PHP 800 to PHP 1200, depending on the vehicle type. You can arrange this through our front desk or via Traveloka.
  • Taxi:

    Metered taxis are readily available at the airport's designated taxi stands. The journey to Deka Hotel Surabaya HR Muhammad typically takes 30-45 minutes, with fares ranging from PHP 250 to PHP 400, depending on traffic conditions.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which can be booked through their respective mobile applications. This is often a convenient and cost-effective option, with prices similar to metered taxis.

For a hassle-free journey, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Deka Hotel Surabaya HR Muhammad

Choosing Deka Hotel Surabaya HR Muhammad for your next trip to Surabaya guarantees a delightful and convenient experience. Here are the top reasons why you should book your stay with us:

  • Prime Location:

    Situated in the vibrant HR Muhammad area, offering easy access to business districts, shopping, and dining.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for your relaxation.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and on-site dining options.
  • Warm Hospitality:

    Our dedicated staff are committed to providing exceptional service.
  • Value for Money:

    Competitive rates and special offers ensure a budget-friendly stay.

Check for

Room availability at Deka Hotel Surabaya HR Muhammad

and start planning your trip. For the best rates and a seamless booking process, we recommend

Booking Deka Hotel Surabaya HR Muhammad

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All facilities in Deka Hotel Surabaya HR Muhammad

Entertainment Facility Deka Hotel Surabaya HR Muhammad
Entertainment Facility
Common Space Deka Hotel Surabaya HR Muhammad
Common Space
Lobby Deka Hotel Surabaya HR Muhammad
Lobby
Exterior Deka Hotel Surabaya HR Muhammad
Exterior
Bedroom Deka Hotel Surabaya HR Muhammad
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast

In-room Facilities

  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Conference hostess
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Area shuttle with surcharge
  • Valet parking

Things to Do

  • Massage
  • Spa

Nearby Facilities

  • ATM/Banking
  • Supermarket

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Deka Hotel Surabaya HR Muhammad

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Renovasi Kamar Lantai 9 & 10 closed temporarily from 1-12-2024 to 30-9-2025.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Deka Hotel Surabaya HR Muhammad
125
Number of floors in Deka Hotel Surabaya HR Muhammad
18
Another facilities in Deka Hotel Surabaya HR Muhammad
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Deka Hotel Surabaya HR Muhammad

What are available facilities at Deka Hotel Surabaya HR Muhammad?
There are top facilites at Deka Hotel Surabaya HR Muhammad such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Deka Hotel Surabaya HR Muhammad?
The standard check-in time at Deka Hotel Surabaya HR Muhammad is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Deka Hotel Surabaya HR Muhammad provide breakfast?
Yes, Deka Hotel Surabaya HR Muhammad provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Deka Hotel Surabaya HR Muhammad?
Deka Hotel Surabaya HR Muhammad is a 3.0-star hotel.
How many floors does Deka Hotel Surabaya HR Muhammad have?
Deka Hotel Surabaya HR Muhammad has 18 floors.
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More Reviews from Other Guests in Deka Hotel Surabaya HR Muhammad

8.4
Very Good
From 4,760 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Deka Hotel Surabaya HR Muhammad
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Staff Friendliness (67)
Bedroom (61)
Ambiance (59)
Accessibility (57)
Room Space (53)
Surroundings (48)
Bathroom (48)
Distance to City Center (46)
Hotel Area (46)
Wifi (42)
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Traveler Reviews Deka Hotel Surabaya HR Muhammad

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Wi-Fi connection is on and off on the top floor, not sure why. So, I cannot work well.
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Accommodation's Reply
03 Jun 2026
Dear Our Lovely guest, Thank you for taking your time to write a review about your stay at Deka hotel. Allow us on behalf of the Management to apologize for the inconvenience caused by what you conveyed. We will immediately convey any cleanliness and room condition issues to the relevant departments for necessary improvements and repairs. Your review has become an important note for us so that we can provide better quality services and facilities in the future. Best Regards, Kasi Adik General Manager
Nyoman W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel access is very strategic, within the city.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Near toll gate, easy access, 15 minutes to PTC.
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Accommodation's Reply
11 May 2026
Dear Valued Guests, Thank you for taking the time to share your experience staying at Hotel Dega. We are delighted to receive such positive feedback, and we are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Dega and inviting you to enjoy our latest and diverse range of room types. Sincerely, Kasi Adiq, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Stayed in two room types within the week, both served their purpose very well. Walking distance to restaurants, mini markets. First traveled alone, the standard room was enough: compact & efficient for one person. Then my mother joined me & we moved to the executive room which is more comfortable for two persons. Hotel staff were very friendly & helpful, food & drinks from Warung Pati in the lobby were satisfying & reasonably priced. I wanted a mochaccino & they made it for me despite it not being on the menu. Very family friendly, my 73 y.o mother di not have any difficulty navigating through check in, ordering food, etc with staff always ready to assist.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Our Loyalty, Thank you for taking the time to share your review of your stay at Deka Hotel. We are delighted to receive your positive feedback, and we are confident this will motivate our entire team to continue improving our service. We look forward to seeing you again on your next visit to Deka Hotel and enjoying our latest room options. Warm Regards, Kasi Adik General Manager
D***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Stayed with my mother in a twin bed suite. Good taste in room design. The bathroom is nice with basic amenities and a good layout. Very limited space to hang clothing (only a hook that fits about 3-4 hangers), no closet. Had to keep clothes inside the suitcase. They provide 4 bottles of water each day, and there is a water dispenser on every floor. That helped a lot because I make tea and drink 2+ liters of water every day. Laundry is cheap and efficient. The food from the in-house restaurant is quite good! I had the mi godog which was a generous portion and requested a mochaccino which was not on the menu, but they graciously accommodated.
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Accommodation's Reply
06 May 2026
Dear Our Loyalty Guest, Thank you for taking the time to share your review of your stay at Deka Hotel. We are delighted to receive your positive feedback, and we are confident this will motivate our entire team to continue improving our service. We look forward to seeing you again on your next visit to Deka Hotel and enjoying our latest room options. Warm Regards, Kasi Adik General Manager
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RYAN P. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I recommend that you try Indomaret, it takes a little effort.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Ryan P. P, Thank you for taking the time to write a review about your stay at Deka Hotel. We are delighted to receive such positive feedback, and we are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Deka Hotel and hoping you will enjoy our various room types. Sincerely, Kasi Adik, General Manager
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d***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Room with view of Surabaya main road, staff is very friendly, room is not very clean
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Hotel Deka. We apologize for any inconvenience you may have experienced during your stay. We will forward your feedback regarding the cleanliness and condition of your room to the relevant department for immediate improvement and repair. We are delighted to receive your positive feedback and are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Deka and hope you enjoyed your stay in our new room design. Sincerely, Kasi Adik, General Manager
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Check-in was very easy and smooth, even though I booked it for relatives several hours before my stay. They said the accommodation was comfortable and clean, so they had a good night's sleep. The breakfast was also satisfying. Thank you!
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Accommodation's Reply
20 Apr 2026
Dear Ms. Annie, Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback and we are confident that this will motivate our entire team to further improve our services. We hope to welcome you again on your next visit to Hotel Dega and that you will enjoy our various room types. Sincerely, Casi Adik, General Manager
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G***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
1. The front office staff were unfriendly, especially the women. Upon check-in, they treated us like people running a Madurese food stall, very rude. 2. We wanted to borrow a cable roll. The front desk said they were going to speak to engineering. We were told to wait. After waiting for several minutes, no one called us. We called back, and the cable roll wasn't there. 3. The engineering staff member with glasses helped fix a broken TV in our room and even helped us borrow a cable roll. 4. The staff at the FB near the lobby were also friendly. They greeted us repeatedly, and they were very accommodating. 5. The room cleanliness was quite good. In conclusion, the front desk staff need to be trained in excellent service.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We apologize for any inconvenience our front desk team experienced. We have taken the necessary steps for our staff, including reviewing schedules and providing necessary guidance and training. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We look forward to welcoming you again on your next visit to Hotel Dega. Sincerely, Kasi Adik, General Manager
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B***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 10 week(s) ago
The floor of the room is dirty, the bathroom does not match the photo, the bathroom is not very clean.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to review your stay. We apologize for any inconvenience you may have experienced. We have forwarded this information to the relevant department for improvement. We value every review to ensure all guests have a pleasant experience. Regarding our hotel room type and your booking history, your room was a standard room, therefore it may have slight variations in size and amenities. This information is stated when booking a standard room. However, guest comfort remains our top priority. As a token of our appreciation, we would be happy to assist you in checking out larger rooms or offering alternative options for your next stay. Thank you again for taking the time to write a review, and we look forward to improving your experience in the future. Sincerely, Kasi Adik, General Manager
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Margareta
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Ok, just a shame there's no swimming pool
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Accommodation's Reply
20 Apr 2026
Dear Margareta, Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback and we are confident that this will motivate our entire team to further improve our services. We hope to welcome you again on your next visit to Hotel Dega and that you will enjoy our various room types. Sincerely, Casi Adic, General Manager
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Andra S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
I purposely booked a new room. The room has a more modern and warm feel. It's very comfortable for a staycation. Strategic location. Ample parking. And I don't know why this hotel feels so cool.
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Accommodation's Reply
26 Mar 2026
Dear Andra S., Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback from you and are confident that this will motivate our entire team to further improve our services. We hope to welcome you back on your next visit to Hotel Dega and that you will enjoy our various room types again. Sincerely, Chris Agustina W., Assistant Manager
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Andra S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Best budget hotel so far. Clean. Strategic location. Fair rate.
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Accommodation's Reply
26 Mar 2026
Dear Andra S., Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback from you and are confident that this will motivate our entire team to further improve our services. We hope to welcome you back on your next visit to Hotel Dega and that you will enjoy our various room types again. Sincerely, Chris Agustina W.
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Dhomy P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Stayed for 2 nights, everything was fine. Friendly staff 😃 Clean room, view of Surabaya city. Delicious food, everything suits my palate, makes me full 👍. Hope to come back here again👌✍️
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
Dear Mr. Dhomy P, Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive positive feedback from you and we are confident that this will motivate our entire team to continue striving to improve our services. We hope to welcome you back on your next visit to Hotel Deka and that you will enjoy our various room types again. Sincerely, Kris Agustina W. Assistant Manager
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M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The most expensive room there is really nice, very clean, but sometimes the food on the table is full of ants that get on my food. Maybe it could be extra clean anti-ants. Everything is complete, amenities. I like the best room, more often choose that room. I once tried the deluxe room, it was also quite good, but I was more comfortable in the most expensive room there. The interior is nice. Hopefully the quality of the room and cleanliness will continue to be maintained. 😁🙏🏻
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We will forward this review to the relevant department for follow-up. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Hotel Deka. Sincerely, Kris Agustina W., Assistant Manager
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M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The most expensive room there is really nice.. Very clean.. But sometimes when I put food on the table, lots of ants get into my food.. Maybe it could be extra clean with anti-ants.. Everything is complete.. Amenities.. I like the best room, I choose that room more often.. Hopefully the quality of the room and its cleanliness will continue to be maintained.. 😁🙏
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We will forward this review to the relevant department for follow-up. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Hotel Deka. Sincerely, Kris Agustina W., Assistant Manager
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M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The most expensive room there is really nice.. Very clean.. But sometimes when I put food on the table, lots of ants get into my food.. Maybe it could be extra clean with anti-ants.. Everything is complete.. Amenities.. I like the best room, I choose that room more often.. Hopefully the quality of the room and its cleanliness will continue to be maintained..😁🙏🏻
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Find this review helpful?
Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We will forward this review to the relevant department for follow-up. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Hotel Deka. Sincerely, Kris Agustina W., Assistant Manager
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M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The most expensive room there is really nice.. Very clean.. But sometimes when I put food on the table, lots of ants get into my food.. Maybe it could be extra clean with anti-ants.. Everything is complete.. Amenities.. I like the best room, I choose that room more often.. Hopefully the quality of the room and its cleanliness will continue to be maintained.. 😁🙏
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We will forward this review to the relevant department for follow-up. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Hotel Deka. Sincerely, Kris Agustina W., Assistant Manager
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Stovia A.
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Staycation
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9.1
/10
Reviewed 16 week(s) ago
Pleasant for the environment and location of the hotel
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Accommodation's Reply
26 Feb 2026
Dear Mrs. Stovia A., Thank you for taking the time to write a review of your stay. We are delighted that you enjoyed your stay. We will share this positive review with our staff to inspire further improvements to our services. We hope to welcome you again on your next visit to Hotel Dega. Sincerely, Chris Agustina W., Assistant Manager
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Afnan R.
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9.7
/10
Reviewed 19 week(s) ago
Overall, everything is okay, especially the customer service is very friendly, and the security in the parking area is also very good and friendly.
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Accommodation's Reply
10 Feb 2026
Dear Mr. Afnan R., Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive such positive feedback and believe it will motivate all our staff to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and hoping you will enjoy our newest rooms. Sincerely, The Management Team, Hotel Deka
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Lobby 4 Deka Hotel Surabaya HR Muhammad

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 4,760 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Deka Hotel Surabaya HR Muhammad
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Staff Friendliness (67)
Bedroom (61)
Ambiance (59)
Accessibility (57)
Room Space (53)
Surroundings (48)
Bathroom (48)
Distance to City Center (46)
Hotel Area (46)
Wifi (42)
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Traveler Reviews Deka Hotel Surabaya HR Muhammad

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Wi-Fi connection is on and off on the top floor, not sure why. So, I cannot work well.
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Accommodation's Reply
03 Jun 2026
Dear Our Lovely guest, Thank you for taking your time to write a review about your stay at Deka hotel. Allow us on behalf of the Management to apologize for the inconvenience caused by what you conveyed. We will immediately convey any cleanliness and room condition issues to the relevant departments for necessary improvements and repairs. Your review has become an important note for us so that we can provide better quality services and facilities in the future. Best Regards, Kasi Adik General Manager
Nyoman W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel access is very strategic, within the city.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Near toll gate, easy access, 15 minutes to PTC.
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Accommodation's Reply
11 May 2026
Dear Valued Guests, Thank you for taking the time to share your experience staying at Hotel Dega. We are delighted to receive such positive feedback, and we are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Dega and inviting you to enjoy our latest and diverse range of room types. Sincerely, Kasi Adiq, General Manager
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Verified Traveler
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Business
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10.0
/10
Reviewed 5 week(s) ago
Stayed in two room types within the week, both served their purpose very well. Walking distance to restaurants, mini markets. First traveled alone, the standard room was enough: compact & efficient for one person. Then my mother joined me & we moved to the executive room which is more comfortable for two persons. Hotel staff were very friendly & helpful, food & drinks from Warung Pati in the lobby were satisfying & reasonably priced. I wanted a mochaccino & they made it for me despite it not being on the menu. Very family friendly, my 73 y.o mother di not have any difficulty navigating through check in, ordering food, etc with staff always ready to assist.
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Accommodation's Reply
07 May 2026
Dear Our Loyalty, Thank you for taking the time to share your review of your stay at Deka Hotel. We are delighted to receive your positive feedback, and we are confident this will motivate our entire team to continue improving our service. We look forward to seeing you again on your next visit to Deka Hotel and enjoying our latest room options. Warm Regards, Kasi Adik General Manager
D***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Stayed with my mother in a twin bed suite. Good taste in room design. The bathroom is nice with basic amenities and a good layout. Very limited space to hang clothing (only a hook that fits about 3-4 hangers), no closet. Had to keep clothes inside the suitcase. They provide 4 bottles of water each day, and there is a water dispenser on every floor. That helped a lot because I make tea and drink 2+ liters of water every day. Laundry is cheap and efficient. The food from the in-house restaurant is quite good! I had the mi godog which was a generous portion and requested a mochaccino which was not on the menu, but they graciously accommodated.
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Accommodation's Reply
06 May 2026
Dear Our Loyalty Guest, Thank you for taking the time to share your review of your stay at Deka Hotel. We are delighted to receive your positive feedback, and we are confident this will motivate our entire team to continue improving our service. We look forward to seeing you again on your next visit to Deka Hotel and enjoying our latest room options. Warm Regards, Kasi Adik General Manager
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RYAN P. P.
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10.0
/10
Reviewed 8 week(s) ago
I recommend that you try Indomaret, it takes a little effort.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Ryan P. P, Thank you for taking the time to write a review about your stay at Deka Hotel. We are delighted to receive such positive feedback, and we are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Deka Hotel and hoping you will enjoy our various room types. Sincerely, Kasi Adik, General Manager
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d***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Room with view of Surabaya main road, staff is very friendly, room is not very clean
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Hotel Deka. We apologize for any inconvenience you may have experienced during your stay. We will forward your feedback regarding the cleanliness and condition of your room to the relevant department for immediate improvement and repair. We are delighted to receive your positive feedback and are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Deka and hope you enjoyed your stay in our new room design. Sincerely, Kasi Adik, General Manager
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S***a
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Business
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9.4
/10
Reviewed 10 week(s) ago
Check-in was very easy and smooth, even though I booked it for relatives several hours before my stay. They said the accommodation was comfortable and clean, so they had a good night's sleep. The breakfast was also satisfying. Thank you!
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Accommodation's Reply
20 Apr 2026
Dear Ms. Annie, Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback and we are confident that this will motivate our entire team to further improve our services. We hope to welcome you again on your next visit to Hotel Dega and that you will enjoy our various room types. Sincerely, Casi Adik, General Manager
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G***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
1. The front office staff were unfriendly, especially the women. Upon check-in, they treated us like people running a Madurese food stall, very rude. 2. We wanted to borrow a cable roll. The front desk said they were going to speak to engineering. We were told to wait. After waiting for several minutes, no one called us. We called back, and the cable roll wasn't there. 3. The engineering staff member with glasses helped fix a broken TV in our room and even helped us borrow a cable roll. 4. The staff at the FB near the lobby were also friendly. They greeted us repeatedly, and they were very accommodating. 5. The room cleanliness was quite good. In conclusion, the front desk staff need to be trained in excellent service.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We apologize for any inconvenience our front desk team experienced. We have taken the necessary steps for our staff, including reviewing schedules and providing necessary guidance and training. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We look forward to welcoming you again on your next visit to Hotel Dega. Sincerely, Kasi Adik, General Manager
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B***i
icon-Staycation
Staycation
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8.6
/10
Reviewed 10 week(s) ago
The floor of the room is dirty, the bathroom does not match the photo, the bathroom is not very clean.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to review your stay. We apologize for any inconvenience you may have experienced. We have forwarded this information to the relevant department for improvement. We value every review to ensure all guests have a pleasant experience. Regarding our hotel room type and your booking history, your room was a standard room, therefore it may have slight variations in size and amenities. This information is stated when booking a standard room. However, guest comfort remains our top priority. As a token of our appreciation, we would be happy to assist you in checking out larger rooms or offering alternative options for your next stay. Thank you again for taking the time to write a review, and we look forward to improving your experience in the future. Sincerely, Kasi Adik, General Manager
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Margareta
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Ok, just a shame there's no swimming pool
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Accommodation's Reply
20 Apr 2026
Dear Margareta, Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback and we are confident that this will motivate our entire team to further improve our services. We hope to welcome you again on your next visit to Hotel Dega and that you will enjoy our various room types. Sincerely, Casi Adic, General Manager
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Andra S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
I purposely booked a new room. The room has a more modern and warm feel. It's very comfortable for a staycation. Strategic location. Ample parking. And I don't know why this hotel feels so cool.
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Accommodation's Reply
26 Mar 2026
Dear Andra S., Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback from you and are confident that this will motivate our entire team to further improve our services. We hope to welcome you back on your next visit to Hotel Dega and that you will enjoy our various room types again. Sincerely, Chris Agustina W., Assistant Manager
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Andra S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Best budget hotel so far. Clean. Strategic location. Fair rate.
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Accommodation's Reply
26 Mar 2026
Dear Andra S., Thank you for taking the time to write a review about your stay at Hotel Dega. We are delighted to receive positive feedback from you and are confident that this will motivate our entire team to further improve our services. We hope to welcome you back on your next visit to Hotel Dega and that you will enjoy our various room types again. Sincerely, Chris Agustina W.
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Dhomy P.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Stayed for 2 nights, everything was fine. Friendly staff 😃 Clean room, view of Surabaya city. Delicious food, everything suits my palate, makes me full 👍. Hope to come back here again👌✍️
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
Dear Mr. Dhomy P, Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive positive feedback from you and we are confident that this will motivate our entire team to continue striving to improve our services. We hope to welcome you back on your next visit to Hotel Deka and that you will enjoy our various room types again. Sincerely, Kris Agustina W. Assistant Manager
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M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The most expensive room there is really nice, very clean, but sometimes the food on the table is full of ants that get on my food. Maybe it could be extra clean anti-ants. Everything is complete, amenities. I like the best room, more often choose that room. I once tried the deluxe room, it was also quite good, but I was more comfortable in the most expensive room there. The interior is nice. Hopefully the quality of the room and cleanliness will continue to be maintained. 😁🙏🏻
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We will forward this review to the relevant department for follow-up. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Hotel Deka. Sincerely, Kris Agustina W., Assistant Manager
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M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The most expensive room there is really nice.. Very clean.. But sometimes when I put food on the table, lots of ants get into my food.. Maybe it could be extra clean with anti-ants.. Everything is complete.. Amenities.. I like the best room, I choose that room more often.. Hopefully the quality of the room and its cleanliness will continue to be maintained.. 😁🙏
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We will forward this review to the relevant department for follow-up. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Hotel Deka. Sincerely, Kris Agustina W., Assistant Manager
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M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The most expensive room there is really nice.. Very clean.. But sometimes when I put food on the table, lots of ants get into my food.. Maybe it could be extra clean with anti-ants.. Everything is complete.. Amenities.. I like the best room, I choose that room more often.. Hopefully the quality of the room and its cleanliness will continue to be maintained..😁🙏🏻
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We will forward this review to the relevant department for follow-up. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Hotel Deka. Sincerely, Kris Agustina W., Assistant Manager
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M***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The most expensive room there is really nice.. Very clean.. But sometimes when I put food on the table, lots of ants get into my food.. Maybe it could be extra clean with anti-ants.. Everything is complete.. Amenities.. I like the best room, I choose that room more often.. Hopefully the quality of the room and its cleanliness will continue to be maintained.. 😁🙏
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay. We will forward this review to the relevant department for follow-up. We are glad you enjoyed your stay. We will share this positive review with our staff to inspire further improvement of our services. We hope to welcome you again on your next visit to Hotel Deka. Sincerely, Kris Agustina W., Assistant Manager
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Stovia A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
Pleasant for the environment and location of the hotel
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Mrs. Stovia A., Thank you for taking the time to write a review of your stay. We are delighted that you enjoyed your stay. We will share this positive review with our staff to inspire further improvements to our services. We hope to welcome you again on your next visit to Hotel Dega. Sincerely, Chris Agustina W., Assistant Manager
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Afnan R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Overall, everything is okay, especially the customer service is very friendly, and the security in the parking area is also very good and friendly.
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Accommodation's Reply
10 Feb 2026
Dear Mr. Afnan R., Thank you for taking the time to write a review about your stay at Hotel Deka. We are delighted to receive such positive feedback and believe it will motivate all our staff to further improve our services. We look forward to welcoming you again on your next visit to Hotel Deka and hoping you will enjoy our newest rooms. Sincerely, The Management Team, Hotel Deka
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