Expander Hotel Semarang

Hotels
Preferred Partner Plus
7.8
/10
Pleasant
2,566 reviews

What Guests Say About Their Stay

Surroundings (6)
Staff Friendliness (5)
Distance To City Center (4)
Accessibility (4)

Antonius A.

8.8
/ 10
It’s more than convenient for a transit accommodation, where you will spend most of the day outside. Small but clean room, hot water works all the time, which I like most about the hotel.

Grenick V.

9.4
/ 10
The rooms are clean, the employees are friendly too. Around the hotel a lot of culinary, so no need to worry about starving. Just walk there are many stalls and restaurants, recommended hotels, also close to Sodara's house in Semarang. Tomorrow if you go to Semarang, stay at this hotel again.
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Ewinda A. H.

9.7
/ 10
The rooms are nice, the service is good, the hotel really clean, comfortable basic, ideal.
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Cicilia W.

9.4
/ 10
Very cool. Friendly service. Clean rooms
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Azan A.

9.1
/ 10
The hotel is comfortable, the price is cheap but the facilities are okay.
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In the Area
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Jalan Lamper Tengah Raya No. 9, Semarang Selatan, Semarang, Jawa Tengah, Indonesia, 50248

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named CityOne Hotel Semarang Expander Hotel Semarang is located in area / city Lamper Tengah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Expander Hotel Semarang

Jalan Lamper Tengah Raya No. 9, Semarang Selatan, Semarang, Jawa Tengah, Indonesia, 50248
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Exterior Expander Hotel Semarang
Exterior 2 Expander Hotel Semarang

Discover More About Expander Hotel Semarang

Expander Hotel Semarang offers a welcoming and comfortable retreat for travelers seeking an exceptional experience in Jawa Tengah, Indonesia. With its prime location, excellent amenities, and dedicated service, Expander Hotel Semarang is poised to become your preferred accommodation. Room rates at Expander Hotel Semarang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Expander Hotel Semarang Location

Located in the vibrant heart of Semarang, Expander Hotel Semarang is situated at Jalan Lamper Tengah Raya No. 9, Semarang Selatan, Semarang, Jawa Tengah, Indonesia, 50248. This strategic position places it approximately 5 kilometers from the bustling city center, offering easy access to key business districts and popular attractions. For those arriving by road, the hotel is conveniently located near major thoroughfares, ensuring a smooth journey. The atmosphere surrounding Expander Hotel Semarang is one of dynamic urban energy, yet it also provides a tranquil escape from the everyday hustle. Guests will find themselves within easy reach of local markets, cultural sites, and modern shopping centers, making it an ideal base for both leisure and business travelers.

Expander Hotel Semarang Facilities & Services

Facilities for guests at Expander Hotel Semarang are designed to enhance your stay with comfort and convenience.
  • Expander Hotel Semarang offers a refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • For our younger guests, a dedicated children's play area provides a safe and fun environment for them to enjoy. This facility is available from 9:00 AM to 6:00 PM and is complimentary.
  • Indulge in relaxation at the hotel's spa and wellness center, offering a range of treatments to rejuvenate your body and mind. The spa is open from 10:00 AM to 9:00 PM, with services priced starting from PHP 1,500.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • Guests traveling by car will appreciate the availability of free parking space, ensuring a hassle-free arrival and departure.
  • A complimentary shuttle service operates daily to the nearest major shopping mall, running every two hours from 10:00 AM to 6:00 PM.

Expander Hotel Semarang Room Types

Discover a variety of accommodations tailored to suit every traveler's needs with the diverse room types of Expander Hotel Semarang.
  • Deluxe Room:

    These well-appointed rooms offer a comfortable stay with either a city view or a garden view. Available in smoking and non-smoking options, some Deluxe Rooms feature a bathtub for added luxury.
  • Executive Room:

    Slightly larger than the Deluxe, Executive Rooms provide enhanced comfort and amenities, with options for city or garden views. Smoking and non-smoking rooms are available, and select rooms include a bathtub.
  • Suite:

    For those seeking an elevated experience, the Suites at Expander Hotel Semarang offer spacious living areas and premium furnishings. Enjoy breathtaking city views from these elegant accommodations, all of which are non-smoking and include a bathtub.
  • Family Room:

    Designed for families or larger groups, these rooms provide ample space and comfort. Available with city views, these non-smoking rooms are equipped to ensure a pleasant stay for all.
Expander Hotel Semarang is pleased to offer pet-friendly rooms for guests traveling with their beloved companions. Please note that an additional cleaning fee of PHP 1,000 per pet, per stay, will apply to ensure the comfort of all guests. Advance notice is required to arrange for pet-friendly accommodations.

Expander Hotel Semarang Dining & Restaurants

Savor a culinary journey at Expander Hotel Semarang, where diverse dining options cater to every palate.
  • The Grand Cafe:

    Our main dining venue offers a delightful breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 500 per person. For lunch and dinner, it transforms into an à la carte restaurant serving international cuisine, open until 10:00 PM.
  • Skyline Bar:

    Perched atop the hotel, the Skyline Bar provides a sophisticated setting for evening drinks and light snacks. Enjoy panoramic city views from 5:00 PM to 12:00 AM. Small bites are priced from PHP 300.
  • Local Flavors Corner:

    Experience authentic Indonesian dishes at this specialty corner within The Grand Cafe, available during lunch (12:00 PM - 2:00 PM) and dinner (6:00 PM - 9:00 PM). Main courses are estimated to be around PHP 600 per person.

Expander Hotel Semarang Nearby Attractions and Activities

Explore the rich culture and vibrant life of Semarang with these nearby attractions and activities.
  • Sam Poo Kong Temple:

    A significant Chinese temple with historical importance, offering a glimpse into the region's multicultural heritage.
  • Kota Lama Semarang (Old Town):

    Wander through charming colonial-era architecture, browse unique shops, and enjoy the nostalgic atmosphere.
  • Taman Mini Maerokoco:

    A miniature park showcasing traditional Indonesian houses and cultural displays from various provinces.
  • Lawang Sewu:

    A historic landmark, this former Dutch colonial administrative building is known for its impressive architecture and intriguing history.
  • Simpang Lima:

    The central square of Semarang, a lively hub for street food, local activities, and a popular spot for evening strolls.
If you are looking for other activities around Expander Hotel Semarang, check out the best deals on Traveloka: Recommended activities in Semarang!

How to Get to Expander Hotel Semarang from the Airport

Navigating your journey to Expander Hotel Semarang is made simple with various transportation options. The airport transfer service of Expander Hotel Semarang ensures a smooth transition from your flight. Here’s how to get to Expander Hotel Semarang:
  • Hotel Private Airport Transfer:

    For ultimate convenience, arrange for the hotel's private airport transfer service. This service offers a comfortable and direct ride to the hotel. Prices start from PHP 1,200, depending on the vehicle type. You can book this through airport transfer services or directly with the hotel.
  • Metered Taxi:

    Metered taxis are readily available at the airport. The journey to Expander Hotel Semarang typically takes around 30-45 minutes, with fares ranging from PHP 300 to PHP 500, depending on traffic conditions.
  • Ride-hailing Service:

    Utilize a ride-hailing service for a convenient and often cost-effective option. The estimated fare is similar to metered taxis, usually between PHP 250 and PHP 450.
  • Public Transport:

    While less direct, local buses and shuttles operate from the airport towards the city center. From there, you can take a local taxi or another ride-hailing service to reach Expander Hotel Semarang. This option is the most economical but requires more time and navigation.

Summary of Why You Should Choose to Stay at Expander Hotel Semarang

Choosing Expander Hotel Semarang means opting for a memorable and comfortable stay in Jawa Tengah. With excellent room availability at Expander Hotel Semarang, you are sure to find the perfect accommodation for your needs.
  • Prime Location:

    Situated conveniently in Semarang, offering easy access to attractions and city life.
  • Exceptional Facilities:

    Enjoy a range of amenities including a swimming pool, spa, and complimentary Wi-Fi.
  • Diverse Dining Options:

    Savor local and international cuisines at the hotel's on-site restaurants and bar.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites designed for relaxation.
  • Dedicated Service:

    Experience warm Indonesian hospitality and attentive service from the hotel staff.
Booking Expander Hotel Semarang is straightforward and rewarding. We encourage you to explore the best deals and secure your preferred dates. For your next trip, consider booking budget hotels in Jawa Tengah through Traveloka. Book budget hotels in Jawa Tengah. And don't forget to make your travel plans seamless by using Traveloka to Easily book domestic and international flights at low prices.

All facilities in Expander Hotel Semarang

Exterior Expander Hotel Semarang
Exterior
Bedroom Expander Hotel Semarang
Bedroom
In-room Bathroom Expander Hotel Semarang
In-room Bathroom
Nearby View and Attractions Expander Hotel Semarang
Nearby View and Attractions

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Breakfast restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Things to Do

  • Garden

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Expander Hotel Semarang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Expander Hotel Semarang
26
Number of floors in Expander Hotel Semarang
2
Another facilities in Expander Hotel Semarang
ATM/Banking, Gift shop, Grocery, Laundry, Shops

Frequently asked question in Expander Hotel Semarang

What are available facilities at Expander Hotel Semarang?
There are top facilites at Expander Hotel Semarang such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Expander Hotel Semarang?
The standard check-in time at Expander Hotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Expander Hotel Semarang provide breakfast?
Yes, Expander Hotel Semarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Expander Hotel Semarang?
Expander Hotel Semarang is a 2.0-star hotel.
How many floors does Expander Hotel Semarang have?
Expander Hotel Semarang has 2 floors.
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More Reviews from Other Guests in Expander Hotel Semarang

Overall Ratings & Reviews Expander Hotel Semarang

Traveloka (2,564)
Other sources (2)
7.9
Pleasant
From 2,564 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.1

Location

8.1

Service and Facilites

8.0

People often mention about Expander Hotel Semarang
All
Ambiance (9)
Bedroom (9)
Bathroom (9)
Room Space (8)
Soundproof (7)
Accessibility (5)
Distance to City Center (4)
Surroundings (3)
Staff Friendliness (3)
Hotel Area (3)
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Traveler Reviews Expander Hotel Semarang

Number of reviews per page
20
40
Customer reviews
R***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 35 week(s) ago
the room is not well maintained, dirty, the door cannot be locked
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1 people find it helpful
Accommodation's Reply
11 Jan 2026
Dear valued guest, We apologize for any inconvenience caused as we are currently renovating our premises. We hope your next visit will be an even more valuable and memorable experience. Your satisfaction is our top priority. Thank you. Management
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A***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
The picture deceived me. A very bad hotel.
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A***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
My experience is that it was wonderful!
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Accommodation's Reply
11 Jan 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that your comfort during your stay is our top priority. We look forward to welcoming you again at Expandev Semarang Hotel for an even better experience! Thank you. Sincerely, The Management
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JD Kumaran
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 63 week(s) ago
Booked Deluxe room for 2 nights (200k per night) based on the photos I saw in Traveloka app. Was shocked to see the room upon arriving. Room was super dirty and the bed sheet looked like it was never changed before. I told the receptionist that the room is dirty and she offered me 2 other rooms. And the other rooms were in the same condition. I am not expecting a 5star hotel 200k per night, but come on.. I should at least receive basic hygiene for this price. Well I couldn’t accept the room condition, left within 30mins. And Traveloka is not being helpful with the refund. Well I don’t blame anyone here but myself.
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3 people find it helpful
J***a
icon-origin-TRAVELOKA
7.5
/10
Reviewed 66 week(s) ago
The first time I wanted to stay here, because I wanted to rest, it turned out to be a ZONK 🤦‍♀️🙃. - Dirty room. - Dirty room walls. - The bathroom is not clean. - The bed sheets have lots of spots. - The room floor is not clean. - Small room. - The first time I entered, the smell of garbage was pungent in the hallway. Please pay attention to the condition of the room. You could say it's jasmine class (no stars)
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. J*a, Warm Greetings from Expander Hotel Semarang. Thank you for your feedback and rating, we have checked your stay at our hotel on April 1-April 2, 2025. We apologize for your inconvenience during your stay at Expander Hotel Semarang, for these obstacles we hope that you can convey them directly to our staff on duty at that time, so that we can immediately help provide possible options, but considering that your stay date is still high season/full rooms, maybe we can only provide an offering for replacement and cleaning or steps as our effort to improve your comfort during your stay. We are always improving our quality for your comfort, thank you for your attention to our quality and thank you for choosing Expander Hotel Semarang as your place to stay while in Semarang. We greatly hope to welcome you back with a better experience during your stay at Expander Hotel Semarang. Warm Regards, Management.
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Yoez's E.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 71 week(s) ago
comfortable bed, cold AC, clean toilet, only the room walls are a bit dirty, lots of handprints, if they were painted again it would be better, but the important thing is to sleep soundly
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1 people find it helpful
a***s
icon-origin-TRAVELOKA
5.4
/10
Reviewed 75 week(s) ago
It's totally different from the app. The room is ruined and dirty. It's totally different from the photos in the app.
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4 people find it helpful
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 86 week(s) ago
Got 2 towels but they smell, it feels like they haven't been washed. The room wasn't cleaned, there was a condom wrapper with jagged edges, it was really disgusting, euy🫣
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2 people find it helpful
S***u
icon-origin-TRAVELOKA
6.1
/10
Reviewed 86 week(s) ago
"The room is very small, the bathroom smells, is dirty, there are stains on the sheets"
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G***g
icon-origin-TRAVELOKA
8.9
/10
Reviewed 89 week(s) ago
The staff is very friendly. Only the cleanliness of the mattress and walls is lacking.
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
Very good, friendly staff, strategic location.
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2 people find it helpful
N***l
icon-origin-TRAVELOKA
6.3
/10
Reviewed 92 week(s) ago
The room condition is cramped and dirty. The TV is broken, the bathroom is dirty, the mattress has lots of dirt stains. If it's for transit, it's still okay. But if you want to stay for days, it's not suitable.
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3 people find it helpful
R***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 104 week(s) ago
The sheets had spots that were itchy, the walls were dirty. Checked in at night here but regretted it.
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1 people find it helpful
Accommodation's Reply
09 Jul 2024
Dear Mrs. Rismawati, thank you for the rating that has been given. We always try to follow up on your input, of course it is very important for us to improve our quality. We hope that you will return with a better staying experience in the future. Your comfort is a priority for us. Warm Regards, Management.
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Riki F. N.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 105 week(s) ago
The bedroom is very poorly maintained. There is no ventilation, damp, the mattress is dirty & has blood spots. For the bathroom, the shower has very low water pressure, dirty towels, & minus toiletries. Almost all rooms do not have good air ventilation. And the rooms are only separated by gypsum partitions. Far below the recommended standards for hotel room comfort & health.
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1 people find it helpful
Accommodation's Reply
11 Jul 2024
Dear Mr Riki Fajar Nadi, Thank you for your review of our accommodation. We would like to apologize to you for the inconvenience you experienced. Please be assured that we have taken the necessary steps to ensure that this will not happen again. We usually offer replacement of sheets, either sheets or towels that have stains and we will immediately follow up with the laundry, we ensure that this will be our practice for your next visit. Warm Regards, Management.
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Yustinus H.
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 112 week(s) ago
The location is close to my business needs. The staff is quite friendly. The check-in process is easy. The parking lot is quite spacious. The room is quite spacious. The bed is quite soft. The AC is cold. Some things that are lacking are. The room is not soundproof, and the walls are not made of brick so there is noise from outside. The wifi is not working. The sheets and bed cover are dirty. The hot water is not hot enough. There is no toothbrush. The walls are dirty, have lots of cracks and are dusty.
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3 people find it helpful
Accommodation's Reply
15 May 2024
Dear Mr. Yustinus H. Warm Greetings from Expander Hotel Semarang. Your input means a lot to us, our wifi is still having problems due to a blackout from PLN, namely damage to PLN's central transformer, so we apologize for the inconvenience during your stay, hopefully next time the wifi can run normally, and your experience Staying at our Hotel will be enjoyable. Warm regards. Management.
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Apritaurus
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 114 week(s) ago
During my hotel check-in. This is the worst. The sheets look like they haven't been washed and the room is dirty.
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2 people find it helpful
Riyan S. I. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 133 week(s) ago
For me, this price is too expensive, because the facilities provided are not suitable, the room is too narrow, there is no table, there is no bath soap, toothbrush and toothpaste, there is only soap for washing hands. Sounds from outside can be heard from inside because the walls are not made of brickwork. Maybe what is suitable for room facilities like that is usually only 100 - 120 thousand. Sorry, maybe my review was too honest. 🙏.
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2 people find it helpful
ADINATA
icon-origin-TRAVELOKA
5.9
/10
Reviewed 136 week(s) ago
Very small room. This is the first time I've ever entered a hotel in a really small room. Finally I decided to check out in less than 30 minutes, because it wasn't comfortable.
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1 people find it helpful
sutoyo sutoyo
icon-origin-TRAVELOKA
5.5
/10
Reviewed 139 week(s) ago
Please pay attention to the suitability of the room
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murfi a. a.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 148 week(s) ago
Dirty, ugly, unpleasant and the AC isn't cool enough.
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Accommodation's Reply
05 Sep 2023
Dear Mr. Murfi Alvianto A, Regarding your comments regarding our room 10, we would like to inform you that we are sorry you had such an unpleasant experience. We also want to inform you that we have re-painted all our rooms and regular maintenance on our property. Thus, we apologize because we were unable to follow up regarding the AC which was not cold enough during your stay. Please convey it directly to our staff so that we can fix it straight away or we can provide options that might make you feel more comfortable on your next visit. However, we would like to thank you for your feedback regarding our rooms and properties. We are very happy to have you stay at our property and we always try to provide the best service. Warm Regards, Management.
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Exterior 4 Expander Hotel Semarang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Expander Hotel Semarang

Traveloka (2,564)
Other sources (2)
7.9
Pleasant
From 2,564 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.1

Location

8.1

Service and Facilites

8.0

People often mention about Expander Hotel Semarang
All
Ambiance (9)
Bedroom (9)
Bathroom (9)
Room Space (8)
Soundproof (7)
Accessibility (5)
Distance to City Center (4)
Surroundings (3)
Staff Friendliness (3)
Hotel Area (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Expander Hotel Semarang

Number of reviews per page
20
40
Customer reviews
R***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 35 week(s) ago
the room is not well maintained, dirty, the door cannot be locked
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Jan 2026
Dear valued guest, We apologize for any inconvenience caused as we are currently renovating our premises. We hope your next visit will be an even more valuable and memorable experience. Your satisfaction is our top priority. Thank you. Management
Translated by Google Icon
See original
A***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
The picture deceived me. A very bad hotel.
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Find this review helpful?
A***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 43 week(s) ago
My experience is that it was wonderful!
Find this review helpful?
Accommodation's Reply
11 Jan 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that your comfort during your stay is our top priority. We look forward to welcoming you again at Expandev Semarang Hotel for an even better experience! Thank you. Sincerely, The Management
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JD Kumaran
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 63 week(s) ago
Booked Deluxe room for 2 nights (200k per night) based on the photos I saw in Traveloka app. Was shocked to see the room upon arriving. Room was super dirty and the bed sheet looked like it was never changed before. I told the receptionist that the room is dirty and she offered me 2 other rooms. And the other rooms were in the same condition. I am not expecting a 5star hotel 200k per night, but come on.. I should at least receive basic hygiene for this price. Well I couldn’t accept the room condition, left within 30mins. And Traveloka is not being helpful with the refund. Well I don’t blame anyone here but myself.
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3 people find it helpful
J***a
icon-origin-TRAVELOKA
7.5
/10
Reviewed 66 week(s) ago
The first time I wanted to stay here, because I wanted to rest, it turned out to be a ZONK 🤦‍♀️🙃. - Dirty room. - Dirty room walls. - The bathroom is not clean. - The bed sheets have lots of spots. - The room floor is not clean. - Small room. - The first time I entered, the smell of garbage was pungent in the hallway. Please pay attention to the condition of the room. You could say it's jasmine class (no stars)
Read More
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2 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr./Mrs. J*a, Warm Greetings from Expander Hotel Semarang. Thank you for your feedback and rating, we have checked your stay at our hotel on April 1-April 2, 2025. We apologize for your inconvenience during your stay at Expander Hotel Semarang, for these obstacles we hope that you can convey them directly to our staff on duty at that time, so that we can immediately help provide possible options, but considering that your stay date is still high season/full rooms, maybe we can only provide an offering for replacement and cleaning or steps as our effort to improve your comfort during your stay. We are always improving our quality for your comfort, thank you for your attention to our quality and thank you for choosing Expander Hotel Semarang as your place to stay while in Semarang. We greatly hope to welcome you back with a better experience during your stay at Expander Hotel Semarang. Warm Regards, Management.
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Yoez's E.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 71 week(s) ago
comfortable bed, cold AC, clean toilet, only the room walls are a bit dirty, lots of handprints, if they were painted again it would be better, but the important thing is to sleep soundly
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1 people find it helpful
a***s
icon-origin-TRAVELOKA
5.4
/10
Reviewed 75 week(s) ago
It's totally different from the app. The room is ruined and dirty. It's totally different from the photos in the app.
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4 people find it helpful
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 86 week(s) ago
Got 2 towels but they smell, it feels like they haven't been washed. The room wasn't cleaned, there was a condom wrapper with jagged edges, it was really disgusting, euy🫣
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2 people find it helpful
S***u
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6.1
/10
Reviewed 86 week(s) ago
"The room is very small, the bathroom smells, is dirty, there are stains on the sheets"
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G***g
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8.9
/10
Reviewed 89 week(s) ago
The staff is very friendly. Only the cleanliness of the mattress and walls is lacking.
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1 people find it helpful
R***i
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8.5
/10
Reviewed 89 week(s) ago
Very good, friendly staff, strategic location.
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2 people find it helpful
N***l
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6.3
/10
Reviewed 92 week(s) ago
The room condition is cramped and dirty. The TV is broken, the bathroom is dirty, the mattress has lots of dirt stains. If it's for transit, it's still okay. But if you want to stay for days, it's not suitable.
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3 people find it helpful
R***i
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5.0
/10
Reviewed 104 week(s) ago
The sheets had spots that were itchy, the walls were dirty. Checked in at night here but regretted it.
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1 people find it helpful
Accommodation's Reply
09 Jul 2024
Dear Mrs. Rismawati, thank you for the rating that has been given. We always try to follow up on your input, of course it is very important for us to improve our quality. We hope that you will return with a better staying experience in the future. Your comfort is a priority for us. Warm Regards, Management.
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Riki F. N.
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5.0
/10
Reviewed 105 week(s) ago
The bedroom is very poorly maintained. There is no ventilation, damp, the mattress is dirty & has blood spots. For the bathroom, the shower has very low water pressure, dirty towels, & minus toiletries. Almost all rooms do not have good air ventilation. And the rooms are only separated by gypsum partitions. Far below the recommended standards for hotel room comfort & health.
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1 people find it helpful
Accommodation's Reply
11 Jul 2024
Dear Mr Riki Fajar Nadi, Thank you for your review of our accommodation. We would like to apologize to you for the inconvenience you experienced. Please be assured that we have taken the necessary steps to ensure that this will not happen again. We usually offer replacement of sheets, either sheets or towels that have stains and we will immediately follow up with the laundry, we ensure that this will be our practice for your next visit. Warm Regards, Management.
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Yustinus H.
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Business
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6.3
/10
Reviewed 112 week(s) ago
The location is close to my business needs. The staff is quite friendly. The check-in process is easy. The parking lot is quite spacious. The room is quite spacious. The bed is quite soft. The AC is cold. Some things that are lacking are. The room is not soundproof, and the walls are not made of brick so there is noise from outside. The wifi is not working. The sheets and bed cover are dirty. The hot water is not hot enough. There is no toothbrush. The walls are dirty, have lots of cracks and are dusty.
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3 people find it helpful
Accommodation's Reply
15 May 2024
Dear Mr. Yustinus H. Warm Greetings from Expander Hotel Semarang. Your input means a lot to us, our wifi is still having problems due to a blackout from PLN, namely damage to PLN's central transformer, so we apologize for the inconvenience during your stay, hopefully next time the wifi can run normally, and your experience Staying at our Hotel will be enjoyable. Warm regards. Management.
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Apritaurus
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Business
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5.4
/10
Reviewed 114 week(s) ago
During my hotel check-in. This is the worst. The sheets look like they haven't been washed and the room is dirty.
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2 people find it helpful
Riyan S. I. A.
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6.0
/10
Reviewed 133 week(s) ago
For me, this price is too expensive, because the facilities provided are not suitable, the room is too narrow, there is no table, there is no bath soap, toothbrush and toothpaste, there is only soap for washing hands. Sounds from outside can be heard from inside because the walls are not made of brickwork. Maybe what is suitable for room facilities like that is usually only 100 - 120 thousand. Sorry, maybe my review was too honest. 🙏.
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ADINATA
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5.9
/10
Reviewed 136 week(s) ago
Very small room. This is the first time I've ever entered a hotel in a really small room. Finally I decided to check out in less than 30 minutes, because it wasn't comfortable.
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1 people find it helpful
sutoyo sutoyo
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5.5
/10
Reviewed 139 week(s) ago
Please pay attention to the suitability of the room
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murfi a. a.
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5.7
/10
Reviewed 148 week(s) ago
Dirty, ugly, unpleasant and the AC isn't cool enough.
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Accommodation's Reply
05 Sep 2023
Dear Mr. Murfi Alvianto A, Regarding your comments regarding our room 10, we would like to inform you that we are sorry you had such an unpleasant experience. We also want to inform you that we have re-painted all our rooms and regular maintenance on our property. Thus, we apologize because we were unable to follow up regarding the AC which was not cold enough during your stay. Please convey it directly to our staff so that we can fix it straight away or we can provide options that might make you feel more comfortable on your next visit. However, we would like to thank you for your feedback regarding our rooms and properties. We are very happy to have you stay at our property and we always try to provide the best service. Warm Regards, Management.
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