favehotel PGC Cililitan

Hotels
7.9
/10
Very Good
15,195 reviews

What Guests Say About Their Stay

Accessibility (233)
Staff Friendliness (225)
Surroundings (217)
Bedroom (196)
Summarized by AI
Commonly described as strategically located, this hotel is appreciated for its proximity to shopping centers and convenient access to various destinations in East Jakarta. Guests highlight the friendly and helpful staff, clean and comfortable rooms, and the variety of food options available. Its location within a mall provides easy access to dining and shopping, making it a practical choice for travelers.

Rina W.

10.0
/ 10
The staff was friendly upon check-in, the room was neat, clean, and most importantly, comfortable. Highly recommended for a staycation, friends. The price is quite affordable and easy on the wallet.
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N***a

10.0
/ 10
Strategic location near shopping areas, friendly hotel staff, fast Wi-Fi, delicious breakfast and restaurant menu, clean hotel and rooms, pleasant atmosphere. Thank you admin๐Ÿ™๐Ÿป
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N***a

9.7
/ 10
First time staying here, and I'll be back. The breakfast was delicious, the hotel and room were clean, and the staff were friendly and informative. The hotel is in a great location. Thank you for your service.๐Ÿ™๐Ÿป
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F***i

10.0
/ 10
The room is neat, the bathroom is clean and fragrant, the receptionist and hotel staff are very friendly, the breakfast food is also delicious, easy access to everywhere to the mall and cinema, it's a great stay here.
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D***a

10.0
/ 10
Despite its location in a trade center, this hotel is surprisingly comfy. They also allow me to do early check-in for free! Will definitely come back next time if I have to stay in the area!
In the Area
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Jalan Mayjend Sutoyo no.76 Cililitan, Cililitan, Jakarta Timur, Jakarta, Indonesia, 13640

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
favehotel PGC Cililitan is located in area / city Cililitan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around favehotel PGC Cililitan

Jalan Mayjend Sutoyo no.76 Cililitan, Cililitan, Jakarta Timur, Jakarta, Indonesia, 13640
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Lobby favehotel PGC Cililitan
Lobby 2 favehotel PGC Cililitan

Discover More About favehotel PGC Cililitan

Location


favehotel PGC Cililitan is located in area / city Cililitan.

About favehotel PGC Cililitan

For you, travelers who wish to travel comfortably on a budget, favehotel PGC Cililitan is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at favehotel PGC Cililitan will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at favehotel PGC Cililitan.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from favehotel PGC Cililitan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, favehotel PGC Cililitan is the right place to stay.

All facilities in favehotel PGC Cililitan

Bar, Cafe and Lounge favehotel PGC Cililitan
Bar, Cafe and Lounge
Functional Hall favehotel PGC Cililitan
Functional Hall
Lobby favehotel PGC Cililitan
Lobby
Exterior favehotel PGC Cililitan
Exterior
Bedroom favehotel PGC Cililitan
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in favehotel PGC Cililitan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at favehotel PGC Cililitan
194
Number of floors in favehotel PGC Cililitan
10
Another facilities in favehotel PGC Cililitan
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in favehotel PGC Cililitan

What are available facilities at favehotel PGC Cililitan?
There are top facilites at favehotel PGC Cililitan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at favehotel PGC Cililitan?
The standard check-in time at favehotel PGC Cililitan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does favehotel PGC Cililitan provide breakfast?
Yes, favehotel PGC Cililitan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of favehotel PGC Cililitan?
favehotel PGC Cililitan is a 3.0-star hotel.
How many floors does favehotel PGC Cililitan have?
favehotel PGC Cililitan has 10 floors.
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More Reviews from Other Guests in favehotel PGC Cililitan

Overall Ratings & Reviews favehotel PGC Cililitan

Traveloka (15,132)
Other sources (63)
8.0
Very Good
From 15,132 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

8.0

Location

8.3

Service and Facilites

8.0

Summarized by AI

Commonly described as strategically located, this hotel is appreciated for its proximity to shopping centers and convenient access to various destinations in East Jakarta. Guests highlight the friendly and helpful staff, clean and comfortable rooms, and the variety of food options available. Its location within a mall provides easy access to dining and shopping, making it a practical choice for travelers.
Strategic Location
The hotel's strategic location is a major draw for guests, providing easy access to the Cililitan area and various transportation options. Its proximity to the PGC mall is frequently mentioned, offering convenient shopping and dining experiences. Guests appreciate the ease of getting around Jakarta from this location, making it a practical choice for both business and leisure travelers.
Food Availability
Guests consistently praise the convenience of having a variety of food options available at the hotel. Being located in the PGC Mall ensures 24-hour access to different cuisines, which is highly appreciated by visitors. The breakfast is also mentioned positively for its taste and variety, enhancing the overall dining experience.
Proximity to Mall
The hotel's direct access to the PGC mall is a significant advantage, providing guests with immediate shopping and dining options. Many reviewers appreciate the convenience of stepping right into the mall from the hotel, making it easy to shop, eat, and find entertainment. This feature is particularly beneficial for those looking for a hassle-free stay with all amenities within easy reach.
People often mention about favehotel PGC Cililitan
All
Staff Friendliness (165)
Accessibility (160)
Bedroom (157)
Surroundings (155)
Ambiance (149)
Bathroom (132)
Distance to City Center (128)
Room Space (119)
Hotel Area (117)
Check-in/out Time (115)
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Traveler Reviews favehotel PGC Cililitan

Number of reviews per page
20
40
Customer reviews
MeL C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
I like the location. It's close to the plaza, so I can find food nearby. The room was clean and tidy.
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Accommodation's Reply
13 Apr 2026
Dear Ms./Mrs. Mel C., Thank you for your review. We are delighted to hear that you enjoyed our hotel's location near shopping malls, easy access to restaurants, and that you were satisfied with the cleanliness of the room. Your positive review encourages us to continue striving to maintain the quality of service and comfort for all guests staying at Favehotel pgc cililitan. We hope to welcome you back for another memorable stay next time. Sincerely, The Management, Favehotel pgc cililitan
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Muhammad T. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very cool, spacious room, clean room
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A***L
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
For the price of food outside the accommodation package, please lower the price a little because it is still too expensive, a meal for 1 person costs more than 170 thousand during breaking the fast, and the food stock is also limited, in the end we only eat what is left in the serving, please improve it again, thank you.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience you may have experienced regarding food pricing and menu availability during the Iftar (breaking of the fast) period. We will forward your feedback on food pricing and menu availability to the relevant team for evaluation, so that we can provide a more diverse and reliable menu for our guests in the future. We greatly appreciate your feedback, and we will continue to strive to improve the quality of service and the dining experience at Favehotel PGC Cililitan. Thank you for your interest, and we hope to provide you with a better experience on your next visit. Sincerely, The Management Team, Favehotel PGC Cililitan
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Edo V.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Premier room 855, bathroom door handle broken. The hallway between rooms smells damp.
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Accommodation's Reply
24 Mar 2026
Dear Mr. Edo V, Thank you for your feedback regarding your stay. We apologize for the inconvenience you experienced with the bathroom door handle in Premier Room 855 and the musty odor in the hallway. We greatly appreciate this feedback and have forwarded it to our engineering and housekeeping teams for immediate inspection and repair to ensure your comfort. Thank you for your attention and information. We look forward to welcoming you back to Favehotel pgc cililitan for an even more comfortable stay. Sincerely, The Management Team, Favehotel pgc cililitan
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I***I
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Comfort, clean room, and strategic location
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Accommodation's Reply
22 Mar 2026
Dear Valued Guest, Thank you for sharing your feedback following your stay at Favehotel PGC Cililitan. We are delighted to know that you found the room comfortable and clean, and that our strategic location added convenience to your stay. Your kind feedback is truly appreciated and motivates our team to continue providing the best service to our guests. We look forward to welcoming you back to Favehotel PGC Cililitan in the near future. Warm regards, Management Favehotel PGC Cililitan
J***a
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
The AC wasn't cooling and leaked. After reporting it, repairs were made, but the room was dirty and not cleaned. The female receptionist was unfriendly; this wasn't her first time staying here and she was consistently unfriendly. Only one staff member was friendly, the rest, not including the security guard on the ground floor.
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Accommodation's Reply
12 Mar 2026
Dear Valued Customer, Thank you for taking the time to share your experience. We apologize for the inconvenience caused by the malfunctioning and leaking air conditioning, as well as the room being dirty after repairs but not immediately cleaned. This certainly did not meet the comfort standards we expect from all our guests. Furthermore, we are deeply saddened by the unpleasant experience related to the service attitude of some of our reception staff. This feedback is very important to our management for evaluation and improvement, so that we can always provide friendly and professional service to all our guests. Thank you for your continued trust in choosing Favehotel PGC Cililitan for your stays. We greatly appreciate your feedback and will use it as a basis for improving the quality of our services and facilities. We hope to welcome you back in the future for a better experience. Sincerely, The Management Team, Favehotel PGC Cililitan
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W***u
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Close to shopping centers, access to several offices is close, service in restaurants needs improvement
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Accommodation's Reply
12 Mar 2026
Dear Valued Customer, Thank you for taking the time to write a review. We are pleased to hear that the location of Favehotel PGC Cililitan, near shopping malls and with easy access to various office areas, made your stay convenient. We also appreciate your feedback regarding our restaurant service. We will use it to improve and develop our services to provide a better experience for our guests in the future. We hope to welcome you back again in the future with even better service. Sincerely, The Management Team, Favehotel PGC Cililitan
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W***u
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Everything was comfortable except the food stall attendant who was not ready during breakfast.
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Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your comfortable stay at Favehotel PGC Cililitan. However, we apologize for the inconvenience caused during breakfast, particularly the lack of available restaurant staff. This feedback is invaluable and will be taken into consideration to improve the availability and service of our team during breakfast. Thank you for your attention and suggestion. We hope to welcome you back again for a better experience next time. Sincerely, The Management Team, Favehotel PGC Cililitan
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It's fun to be a subscriber, always success
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Accommodation's Reply
06 Mar 2026
Dear Valued Customer, Thank you for your positive review and trust. We are delighted to know you enjoyed your stay and that FaveHotel PGC Cililitan has become your top choice. Your support and hopes are invaluable to our ongoing efforts to improve the quality of our service and guest comfort. We look forward to welcoming you again. Sincerely, The Management Team, FaveHotel PGC Cililitan
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D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Clean, comfortable. Close to the city
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1 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Valued Customer, Thank you for your positive review. We are delighted to hear that the cleanliness, comfort, and easy access to the city at Favehotel PGC Cililitan made your stay enjoyable. Your compliments encourage us to continue maintaining the quality of our services and facilities. We look forward to welcoming you again. Sincerely, The Management Team, Favehotel PGC Cililitan
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Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
The hotel was extremely disappointing. The price may be cheap, but my stay was very uncomfortable. There was loud music almost all the time, and the rooms were not soundproof at all, so it was impossible to rest properly. The building looks poorly maintained, the floors were dirty, and the towels felt like they had already been used many times. The air conditioner in the room was very noisy, which made sleeping even harder. The receptionist service was also unfriendly and came across as quite arrogant, which was surprising for me as a visitor. Overall, the experience felt far below basic international standards. I strongly recommend avoiding this place and looking for another hotel instead.
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Accommodation's Reply
24 Feb 2026
Dear Value Guest Thank you for taking the time to share your feedback regarding your recent stay at favehotel PGC Cililitan. We sincerely apologize for the many inconveniences you experienced and are truly sorry to learn that your stay did not meet your expectations. We deeply regret the disturbance caused by noise, the condition and cleanliness of the room, the towels, as well as the air conditioning issue. This is certainly not the standard of comfort and maintenance we strive to provide. Please be assured that your comments have been shared with our housekeeping, engineering, and management teams for immediate review and corrective action. We are also very concerned to hear about your experience with our receptionist service. Professional, friendly, and respectful service is our priority, and we sincerely apologize if our team did not reflect these values during your visit. This matter will be addressed internally for improvement. Your feedback is very important to us as it helps us identify areas where we must improve. We truly regret that we were not able to provide you with a pleasant stay on this occasion and hope you might consider giving us another opportunity to restore your confidence in the future. Warm regards, Management favehotel PGC Cililitan
Fachmi N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This recommended hotel is close to Vibes, next to the mall. So if you want to shop, eat, or watch a movie, you can just go straight down to the PGC mall. ๐Ÿ‘
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Accommodation's Reply
20 Feb 2026
Dear Mr. Fashmee N., Thank you for your positive review. We are delighted to hear that you had a pleasant time and appreciated the convenient location of our hotel, adjacent to the Cililitan Wholesale Center, making it easy for you to shop, dine, and enjoy entertainment during your stay at Favehotel PGC Cililitan. Your compliments motivate us to continue providing the best service. We hope to welcome you back in the future. Sincerely, The Management of Favehotel PGC Cililitan
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Everything is good, but unfortunately you can't choose the room you want.
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Valued Customer, Thank you for your review and feedback. We are delighted to hear that your overall stay was pleasant. Regarding your room request, we apologize if we were unable to fully fulfill your request. This usually depends on room availability upon your arrival. We will take your feedback into consideration to improve our services in the future. We look forward to welcoming you back again for an even more comfortable experience. Sincerely, The Management Team, Favehotel pgc cililitan
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Quite clean and comfortable for a transit hotel
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for reviewing Favehotel PGC Cililitan. We are pleased to hear that our hotel was clean and comfortable enough for a stopover during your travels. Your feedback is very important to us as we strive to maintain comfort and cleanliness for a better stay. We hope to welcome you back again soon. Sincerely, The Management Team, Favehotel PGC Cililitan
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Rin 1.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The front staff was nice and friendly, and we were allowed to check in early. The rooms were comfortable, with good air conditioning and Wi-Fi.
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for your positive review of favehotel pgc cililitan. We are delighted to hear that you were satisfied with the friendliness of the front desk staff, the convenience of early check-in, and the comfort of your room, supported by air conditioning and reliable Wi-Fi. We will pass on your compliments to the entire team as an inspiration to continue providing the best service. We hope to welcome you again in the future. Sincerely, The Management, favehotel pgc cililitan
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall good, and nothing lacking
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for your positive review of favehotel pgc cililitan. We are delighted to hear that your overall stay was pleasant and met your expectations. Your compliments motivate our entire team to continue maintaining and improving the quality of our service. We look forward to welcoming you back in the future. Sincerely, The Management Team, favehotel pgc cililitan
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
Noisy, next to Karaoke, even though the hotel is empty, why put it on the 5th floor?
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for sharing your experience during your stay at Favehotel PGC Cililitan. We apologize for any inconvenience caused by the surrounding noise. We understand that comfort and tranquility are important to our guests, especially when the hotel is not fully booked. The room arrangement you mentioned is valuable feedback for our future evaluations. We have forwarded your suggestions to the relevant team so they can prioritize guest comfort and minimize potential noise disturbances. We hope that in the future, we can provide even more comfortable rooms and an even better stay for you. Thank you for your valuable feedback. Sincerely, The Management, Favehotel PGC Cililitan
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A***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 11 week(s) ago
everything was well only thing is the toilet whch isnalway FLOODED and the water flow out to my room which cause my daughter to slip and fall and hid her back of her head. my daughter is just 1 and a half year old.please inproved on yr toilet. this toilet still the same when i am there 3 yrs ago
1 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Value Guest Thank you for sharing your experience with us. We are truly very sorry to hear about the incident involving your daughter, and we sincerely hope she is doing well. Please accept our deepest apologies for the inconvenience and concern this has caused ๐Ÿ™ What you described regarding the flooded toilet is very serious, especially as it affected a young child. This is certainly not the standard we aim to provide, and we regret that the issue appears to have persisted since your previous stay. Your feedback has been escalated to our management and engineering team for immediate review and corrective action, as guest safety is our top priority. We genuinely appreciate you bringing this to our attention, and we assure you that this matter will be taken seriously to prevent similar incidents in the future. Should you be willing, we would welcome the opportunity to communicate with you directly to follow up on this matter. Once again, we are very sorry for your experience and thank you for your valuable feedback Warm regards, Management of favehotel PGC Cililitan
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
very good and lots of culinary around
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Favehotel PGC Cililitan and the variety of dining options around the hotel. We hope to welcome you back again. Sincerely, The Management, Favehotel PGC Cililitan
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
For the location is very strategic especially for me who is on business at KPP PMA3, for the service is good, the staff are friendly we borrowed a prayer mat for prayer fast reaction, we asked the security can help and give input this is very good, but there are a few things that need to be considered such as completeness, we stayed for 2 people but toiletries such as toothbrushes are only 1, sleeper/sandals are also only 1 so want to go around PGC have to wear shoes, that's all, thank you PAVEHOTEL PGC :)
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest from Nilai, Thank you for your detailed review and feedback. We are pleased to know that our hotel is conveniently located near KPP PMA 3 and that our reception and security team were able to assist you quickly and friendly, including lending you a prayer mat. We apologize for the inadequacy of room amenities regarding the number of toothbrushes and slippers. We will follow up on this feedback immediately to use it in our evaluation process so that in the future we can carefully and appropriately provide room amenities for the number of guests. Thank you for choosing favehotel pgc cililitan. We hope to welcome you back again for an even better stay experience. Sincerely, The Management Team, favehotel pgc cililitan
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Number of reviews per page
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40

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Exterior 4 favehotel PGC Cililitan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews favehotel PGC Cililitan

Traveloka (15,132)
Other sources (63)
8.0
Very Good
From 15,132 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

8.0

Location

8.3

Service and Facilites

8.0

Summarized by AI

Commonly described as strategically located, this hotel is appreciated for its proximity to shopping centers and convenient access to various destinations in East Jakarta. Guests highlight the friendly and helpful staff, clean and comfortable rooms, and the variety of food options available. Its location within a mall provides easy access to dining and shopping, making it a practical choice for travelers.
Strategic Location
The hotel's strategic location is a major draw for guests, providing easy access to the Cililitan area and various transportation options. Its proximity to the PGC mall is frequently mentioned, offering convenient shopping and dining experiences. Guests appreciate the ease of getting around Jakarta from this location, making it a practical choice for both business and leisure travelers.
Food Availability
Guests consistently praise the convenience of having a variety of food options available at the hotel. Being located in the PGC Mall ensures 24-hour access to different cuisines, which is highly appreciated by visitors. The breakfast is also mentioned positively for its taste and variety, enhancing the overall dining experience.
Proximity to Mall
The hotel's direct access to the PGC mall is a significant advantage, providing guests with immediate shopping and dining options. Many reviewers appreciate the convenience of stepping right into the mall from the hotel, making it easy to shop, eat, and find entertainment. This feature is particularly beneficial for those looking for a hassle-free stay with all amenities within easy reach.
People often mention about favehotel PGC Cililitan
All
Staff Friendliness (165)
Accessibility (160)
Bedroom (157)
Surroundings (155)
Ambiance (149)
Bathroom (132)
Distance to City Center (128)
Room Space (119)
Hotel Area (117)
Check-in/out Time (115)
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Traveler Reviews favehotel PGC Cililitan

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Customer reviews
MeL C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
I like the location. It's close to the plaza, so I can find food nearby. The room was clean and tidy.
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Accommodation's Reply
13 Apr 2026
Dear Ms./Mrs. Mel C., Thank you for your review. We are delighted to hear that you enjoyed our hotel's location near shopping malls, easy access to restaurants, and that you were satisfied with the cleanliness of the room. Your positive review encourages us to continue striving to maintain the quality of service and comfort for all guests staying at Favehotel pgc cililitan. We hope to welcome you back for another memorable stay next time. Sincerely, The Management, Favehotel pgc cililitan
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Muhammad T. I.
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10.0
/10
Reviewed 5 day(s) ago
Very cool, spacious room, clean room
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A***L
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Transit
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6.8
/10
Reviewed 3 week(s) ago
For the price of food outside the accommodation package, please lower the price a little because it is still too expensive, a meal for 1 person costs more than 170 thousand during breaking the fast, and the food stock is also limited, in the end we only eat what is left in the serving, please improve it again, thank you.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience you may have experienced regarding food pricing and menu availability during the Iftar (breaking of the fast) period. We will forward your feedback on food pricing and menu availability to the relevant team for evaluation, so that we can provide a more diverse and reliable menu for our guests in the future. We greatly appreciate your feedback, and we will continue to strive to improve the quality of service and the dining experience at Favehotel PGC Cililitan. Thank you for your interest, and we hope to provide you with a better experience on your next visit. Sincerely, The Management Team, Favehotel PGC Cililitan
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Edo V.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Premier room 855, bathroom door handle broken. The hallway between rooms smells damp.
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Accommodation's Reply
24 Mar 2026
Dear Mr. Edo V, Thank you for your feedback regarding your stay. We apologize for the inconvenience you experienced with the bathroom door handle in Premier Room 855 and the musty odor in the hallway. We greatly appreciate this feedback and have forwarded it to our engineering and housekeeping teams for immediate inspection and repair to ensure your comfort. Thank you for your attention and information. We look forward to welcoming you back to Favehotel pgc cililitan for an even more comfortable stay. Sincerely, The Management Team, Favehotel pgc cililitan
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I***I
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Comfort, clean room, and strategic location
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Accommodation's Reply
22 Mar 2026
Dear Valued Guest, Thank you for sharing your feedback following your stay at Favehotel PGC Cililitan. We are delighted to know that you found the room comfortable and clean, and that our strategic location added convenience to your stay. Your kind feedback is truly appreciated and motivates our team to continue providing the best service to our guests. We look forward to welcoming you back to Favehotel PGC Cililitan in the near future. Warm regards, Management Favehotel PGC Cililitan
J***a
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
The AC wasn't cooling and leaked. After reporting it, repairs were made, but the room was dirty and not cleaned. The female receptionist was unfriendly; this wasn't her first time staying here and she was consistently unfriendly. Only one staff member was friendly, the rest, not including the security guard on the ground floor.
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Accommodation's Reply
12 Mar 2026
Dear Valued Customer, Thank you for taking the time to share your experience. We apologize for the inconvenience caused by the malfunctioning and leaking air conditioning, as well as the room being dirty after repairs but not immediately cleaned. This certainly did not meet the comfort standards we expect from all our guests. Furthermore, we are deeply saddened by the unpleasant experience related to the service attitude of some of our reception staff. This feedback is very important to our management for evaluation and improvement, so that we can always provide friendly and professional service to all our guests. Thank you for your continued trust in choosing Favehotel PGC Cililitan for your stays. We greatly appreciate your feedback and will use it as a basis for improving the quality of our services and facilities. We hope to welcome you back in the future for a better experience. Sincerely, The Management Team, Favehotel PGC Cililitan
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W***u
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Close to shopping centers, access to several offices is close, service in restaurants needs improvement
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Accommodation's Reply
12 Mar 2026
Dear Valued Customer, Thank you for taking the time to write a review. We are pleased to hear that the location of Favehotel PGC Cililitan, near shopping malls and with easy access to various office areas, made your stay convenient. We also appreciate your feedback regarding our restaurant service. We will use it to improve and develop our services to provide a better experience for our guests in the future. We hope to welcome you back again in the future with even better service. Sincerely, The Management Team, Favehotel PGC Cililitan
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W***u
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Everything was comfortable except the food stall attendant who was not ready during breakfast.
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Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your comfortable stay at Favehotel PGC Cililitan. However, we apologize for the inconvenience caused during breakfast, particularly the lack of available restaurant staff. This feedback is invaluable and will be taken into consideration to improve the availability and service of our team during breakfast. Thank you for your attention and suggestion. We hope to welcome you back again for a better experience next time. Sincerely, The Management Team, Favehotel PGC Cililitan
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It's fun to be a subscriber, always success
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Accommodation's Reply
06 Mar 2026
Dear Valued Customer, Thank you for your positive review and trust. We are delighted to know you enjoyed your stay and that FaveHotel PGC Cililitan has become your top choice. Your support and hopes are invaluable to our ongoing efforts to improve the quality of our service and guest comfort. We look forward to welcoming you again. Sincerely, The Management Team, FaveHotel PGC Cililitan
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D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Clean, comfortable. Close to the city
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1 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Valued Customer, Thank you for your positive review. We are delighted to hear that the cleanliness, comfort, and easy access to the city at Favehotel PGC Cililitan made your stay enjoyable. Your compliments encourage us to continue maintaining the quality of our services and facilities. We look forward to welcoming you again. Sincerely, The Management Team, Favehotel PGC Cililitan
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Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
The hotel was extremely disappointing. The price may be cheap, but my stay was very uncomfortable. There was loud music almost all the time, and the rooms were not soundproof at all, so it was impossible to rest properly. The building looks poorly maintained, the floors were dirty, and the towels felt like they had already been used many times. The air conditioner in the room was very noisy, which made sleeping even harder. The receptionist service was also unfriendly and came across as quite arrogant, which was surprising for me as a visitor. Overall, the experience felt far below basic international standards. I strongly recommend avoiding this place and looking for another hotel instead.
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Accommodation's Reply
24 Feb 2026
Dear Value Guest Thank you for taking the time to share your feedback regarding your recent stay at favehotel PGC Cililitan. We sincerely apologize for the many inconveniences you experienced and are truly sorry to learn that your stay did not meet your expectations. We deeply regret the disturbance caused by noise, the condition and cleanliness of the room, the towels, as well as the air conditioning issue. This is certainly not the standard of comfort and maintenance we strive to provide. Please be assured that your comments have been shared with our housekeeping, engineering, and management teams for immediate review and corrective action. We are also very concerned to hear about your experience with our receptionist service. Professional, friendly, and respectful service is our priority, and we sincerely apologize if our team did not reflect these values during your visit. This matter will be addressed internally for improvement. Your feedback is very important to us as it helps us identify areas where we must improve. We truly regret that we were not able to provide you with a pleasant stay on this occasion and hope you might consider giving us another opportunity to restore your confidence in the future. Warm regards, Management favehotel PGC Cililitan
Fachmi N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This recommended hotel is close to Vibes, next to the mall. So if you want to shop, eat, or watch a movie, you can just go straight down to the PGC mall. ๐Ÿ‘
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Accommodation's Reply
20 Feb 2026
Dear Mr. Fashmee N., Thank you for your positive review. We are delighted to hear that you had a pleasant time and appreciated the convenient location of our hotel, adjacent to the Cililitan Wholesale Center, making it easy for you to shop, dine, and enjoy entertainment during your stay at Favehotel PGC Cililitan. Your compliments motivate us to continue providing the best service. We hope to welcome you back in the future. Sincerely, The Management of Favehotel PGC Cililitan
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H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Everything is good, but unfortunately you can't choose the room you want.
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Valued Customer, Thank you for your review and feedback. We are delighted to hear that your overall stay was pleasant. Regarding your room request, we apologize if we were unable to fully fulfill your request. This usually depends on room availability upon your arrival. We will take your feedback into consideration to improve our services in the future. We look forward to welcoming you back again for an even more comfortable experience. Sincerely, The Management Team, Favehotel pgc cililitan
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Quite clean and comfortable for a transit hotel
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for reviewing Favehotel PGC Cililitan. We are pleased to hear that our hotel was clean and comfortable enough for a stopover during your travels. Your feedback is very important to us as we strive to maintain comfort and cleanliness for a better stay. We hope to welcome you back again soon. Sincerely, The Management Team, Favehotel PGC Cililitan
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Rin 1.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The front staff was nice and friendly, and we were allowed to check in early. The rooms were comfortable, with good air conditioning and Wi-Fi.
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for your positive review of favehotel pgc cililitan. We are delighted to hear that you were satisfied with the friendliness of the front desk staff, the convenience of early check-in, and the comfort of your room, supported by air conditioning and reliable Wi-Fi. We will pass on your compliments to the entire team as an inspiration to continue providing the best service. We hope to welcome you again in the future. Sincerely, The Management, favehotel pgc cililitan
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall good, and nothing lacking
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for your positive review of favehotel pgc cililitan. We are delighted to hear that your overall stay was pleasant and met your expectations. Your compliments motivate our entire team to continue maintaining and improving the quality of our service. We look forward to welcoming you back in the future. Sincerely, The Management Team, favehotel pgc cililitan
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
Noisy, next to Karaoke, even though the hotel is empty, why put it on the 5th floor?
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Accommodation's Reply
07 Feb 2026
Dear Valued Guest, Thank you for sharing your experience during your stay at Favehotel PGC Cililitan. We apologize for any inconvenience caused by the surrounding noise. We understand that comfort and tranquility are important to our guests, especially when the hotel is not fully booked. The room arrangement you mentioned is valuable feedback for our future evaluations. We have forwarded your suggestions to the relevant team so they can prioritize guest comfort and minimize potential noise disturbances. We hope that in the future, we can provide even more comfortable rooms and an even better stay for you. Thank you for your valuable feedback. Sincerely, The Management, Favehotel PGC Cililitan
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A***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 11 week(s) ago
everything was well only thing is the toilet whch isnalway FLOODED and the water flow out to my room which cause my daughter to slip and fall and hid her back of her head. my daughter is just 1 and a half year old.please inproved on yr toilet. this toilet still the same when i am there 3 yrs ago
1 people find it helpful
Accommodation's Reply
31 Jan 2026
Dear Value Guest Thank you for sharing your experience with us. We are truly very sorry to hear about the incident involving your daughter, and we sincerely hope she is doing well. Please accept our deepest apologies for the inconvenience and concern this has caused ๐Ÿ™ What you described regarding the flooded toilet is very serious, especially as it affected a young child. This is certainly not the standard we aim to provide, and we regret that the issue appears to have persisted since your previous stay. Your feedback has been escalated to our management and engineering team for immediate review and corrective action, as guest safety is our top priority. We genuinely appreciate you bringing this to our attention, and we assure you that this matter will be taken seriously to prevent similar incidents in the future. Should you be willing, we would welcome the opportunity to communicate with you directly to follow up on this matter. Once again, we are very sorry for your experience and thank you for your valuable feedback Warm regards, Management of favehotel PGC Cililitan
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
very good and lots of culinary around
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Favehotel PGC Cililitan and the variety of dining options around the hotel. We hope to welcome you back again. Sincerely, The Management, Favehotel PGC Cililitan
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
For the location is very strategic especially for me who is on business at KPP PMA3, for the service is good, the staff are friendly we borrowed a prayer mat for prayer fast reaction, we asked the security can help and give input this is very good, but there are a few things that need to be considered such as completeness, we stayed for 2 people but toiletries such as toothbrushes are only 1, sleeper/sandals are also only 1 so want to go around PGC have to wear shoes, that's all, thank you PAVEHOTEL PGC :)
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Accommodation's Reply
27 Jan 2026
Dear Valued Guest from Nilai, Thank you for your detailed review and feedback. We are pleased to know that our hotel is conveniently located near KPP PMA 3 and that our reception and security team were able to assist you quickly and friendly, including lending you a prayer mat. We apologize for the inadequacy of room amenities regarding the number of toothbrushes and slippers. We will follow up on this feedback immediately to use it in our evaluation process so that in the future we can carefully and appropriately provide room amenities for the number of guests. Thank you for choosing favehotel pgc cililitan. We hope to welcome you back again for an even better stay experience. Sincerely, The Management Team, favehotel pgc cililitan
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