How many rooms are available at favehotel PGC Cililitan?

favehotel PGC Cililitan has 194 rooms in total.

Does favehotel PGC Cililitan provide parking?

Yes, favehotel PGC Cililitan provides parking. Please confirm details directly with the hotel.

What do past guests say about favehotel PGC Cililitan?

favehotel PGC Cililitan is well-known for its Location, Cleanliness, Meal, as reviewed by verified Traveloka guests.

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favehotel PGC Cililitan

Name: favehotel PGC Cililitan
Address: Jalan Mayjend Sutoyo no.76 Cililitan, Cililitan, Jakarta Timur, Jakarta, Indonesia, 13640, Jalan Mayjend Sutoyo no.76 Cililitan, Jakarta, 13640, Indonesia
Rating: 7.9

Hotels

7.9

/10

Very Good

15,268 reviews

What Guests Say About Their Stay

Accessibility (245)

Staff Friendliness (239)

Surroundings (230)

Bedroom (208)

abagus w.

10.0

/ 10

This hotel has everything you need for a business trip. Cozy rooms, soft beds, and a peaceful atmosphere will instantly recharge your body after a busy day.

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Rina W.

10.0

/ 10

The staff was friendly upon check-in, the room was neat, clean, and most importantly, comfortable. Highly recommended for a staycation, friends. The price is quite affordable and easy on the wallet.

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N***a

10.0

/ 10

Strategic location near shopping areas, friendly hotel staff, fast Wi-Fi, delicious breakfast and restaurant menu, clean hotel and rooms, pleasant atmosphere. Thank you admin🙏🏻

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N***a

9.7

/ 10

First time staying here, and I'll be back. The breakfast was delicious, the hotel and room were clean, and the staff were friendly and informative. The hotel is in a great location. Thank you for your service.🙏🏻

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F***i

10.0

/ 10

The room is neat, the bathroom is clean and fragrant, the receptionist and hotel staff are very friendly, the breakfast food is also delicious, easy access to everywhere to the mall and cinema, it's a great stay here.

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In the Area

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Jalan Mayjend Sutoyo no.76 Cililitan, Cililitan, Jakarta Timur, Jakarta, Indonesia, 13640

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

favehotel PGC Cililitan is located in area / city Cililitan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in favehotel PGC Cililitan

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around favehotel PGC Cililitan

Jalan Mayjend Sutoyo no.76 Cililitan, Cililitan, Jakarta Timur, Jakarta, Indonesia, 13640

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Discover More About favehotel PGC Cililitan

Discover Your Perfect Stay at favehotel PGC Cililitan

Welcome to favehotel PGC Cililitan, your ideal destination for a comfortable and convenient stay in Jakarta. Whether you're visiting for business or leisure, favehotel PGC Cililitan offers a welcoming atmosphere and excellent amenities to make your trip memorable. Room rates at favehotel PGC Cililitan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

favehotel PGC Cililitan Location

favehotel PGC Cililitan is strategically situated in the vibrant Jakarta Timur area, specifically at Jalan Mayjend Sutoyo no.76 Cililitan, Cililitan, Jakarta Timur, Jakarta, Indonesia, 13640 . This prime location places you approximately 12 kilometers from the bustling city center of Jakarta, offering a convenient base for exploring the capital. For those arriving by air, the hotel is easily accessible from the nearest major transit hub, making your journey seamless. The atmosphere surrounding favehotel PGC Cililitan is one of accessibility and urban convenience, with a variety of local eateries and shops nearby. Its proximity to key transportation routes ensures that you can easily navigate the city and discover its many attractions.

favehotel PGC Cililitan Facilities & Services

Facilities for guests at favehotel PGC Cililitan are designed to enhance your comfort and convenience throughout your stay.

Enjoy a refreshing dip in the outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
Maintain your fitness routine at the well-equipped fitness center, accessible from 6:00 AM to 10:00 PM.
Dine at the on-site restaurant, serving a variety of local and international dishes.
Take advantage of the 24-hour front desk for any assistance you may need.
Secure your belongings in the in-room safe.
Benefit from the convenience of daily housekeeping services.
Enjoy the convenience of on-site parking, available free of charge for all guests.

favehotel PGC Cililitan Room Types

favehotel PGC Cililitan offers a diverse range of room types to suit every traveler's needs. The room types of favehotel PGC Cililitan include options designed for comfort and functionality.

Standard Room:
These cozy rooms are perfect for solo travelers or couples, offering a comfortable space to relax. Available with City View. Non-smoking.
Deluxe Room:
A step up in space and comfort, the Deluxe Room provides additional amenities for a more enjoyable stay. Available with City View. Non-smoking. Some Deluxe rooms may feature a bathtub.
Executive Room:
Ideal for business travelers or those seeking a bit more luxury, the Executive Room offers enhanced features and a spacious layout. Available with City View. Non-smoking. Bathtub available in select rooms.
Suite:
For the ultimate indulgence, our Suites offer expansive living areas and premium amenities. Available with City View. Non-smoking. Bathtub included.

Please note that all rooms are designated as non-smoking. There are no specific pet-friendly rooms available at this time.

favehotel PGC Cililitan Dining & Restaurants

Savor delicious culinary experiences at favehotel PGC Cililitan. The hotel's on-site restaurant offers a delightful menu of Indonesian and international cuisine.

Hotel Restaurant:
Enjoy breakfast, lunch, and dinner at the hotel's main dining area. The restaurant serves a buffet breakfast daily from 6:00 AM to 10:00 AM, with à la carte options for lunch and dinner. Estimated price per person for lunch/dinner is around PHP 400. The restaurant is open from 6:00 AM to 10:00 PM.

favehotel PGC Cililitan Nearby Attractions and Activities

Explore the vibrant surroundings of favehotel PGC Cililitan and discover the many attractions Jakarta Timur has to offer.

Taman Mini Indonesia Indah (TMII):
A vast cultural park showcasing Indonesia's diverse heritage through miniature replicas of traditional houses, museums, and gardens.
Lubang Buaya Memorial Park and Museum:
A significant historical site commemorating events in Indonesian history.
Pondok Indah Mall:
One of Jakarta's premier shopping destinations, offering a wide array of retail, dining, and entertainment options.
Ragunan Zoo:
A large zoological garden home to a diverse collection of Indonesian and exotic animals.
Setu Babakan:
A cultural village dedicated to preserving Betawi culture, offering traditional performances, crafts, and cuisine.

If you are looking for other activities around favehotel PGC Cililitan, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to favehotel PGC Cililitan from the Airport

Navigating your way to favehotel PGC Cililitan from the airport is straightforward, with several convenient options available. Understanding how to get to favehotel PGC Cililitan ensures a smooth start to your trip.

Airport Premium Buses:
Several bus services operate from the airport to various points in Jakarta. From these drop-off points, you can take a short taxi or ride-hailing service to the hotel. Estimated cost varies, typically starting from PHP 150.
Metered/Coupon Taxis:
Taxis are readily available at the airport. Ensure the meter is used or agree on a coupon fare before starting your journey. The estimated fare to favehotel PGC Cililitan can range from PHP 300 to PHP 500, depending on traffic.
Ride-hailing Services:
You can easily book a ride through a ride-hailing service from the designated pick-up zones at the airport. Prices are comparable to metered taxis and are displayed before booking.
Hotel Private Airport Transfer:
For ultimate convenience and peace of mind, you can arrange for the airport transfer service of favehotel PGC Cililitan. This service can be booked in advance through Traveloka, offering a comfortable and direct transfer to the hotel. Contact the hotel directly for rates, which typically start from PHP 800. You can also explore airport transfer services for more options.

Summary of Why You Should Choose to Stay at favehotel PGC Cililitan

Choosing favehotel PGC Cililitan for your Jakarta stay guarantees a blend of comfort, convenience, and value. With excellent room availability at favehotel PGC Cililitan, you're sure to find the perfect accommodation for your needs.

Prime Location:
Situated in the accessible Jakarta Timur area, making it easy to explore the city.
Comfortable Rooms:
A variety of well-appointed rooms designed for a restful stay.
Convenient Facilities:
Enjoy amenities like a swimming pool, fitness center, and complimentary Wi-Fi.
Affordable Rates:
Excellent value for money, especially with new user promotions.
Easy Booking:
Booking favehotel PGC Cililitan is simple and convenient through Traveloka.

Experience the best of Jakarta by booking your stay at favehotel PGC Cililitan today. For more options, you can Book budget hotels in Jakarta and Easily book domestic and international flights at low prices.

All facilities in favehotel PGC Cililitan

Bar, Cafe and Lounge

Functional Hall

Lobby

Exterior

Bedroom

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
24-hour Receptionist

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Smoking area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Business Facilities

Business center
Meeting facilities
Projector

Things to Do

Massage
Spa

Connectivity

LAN Internet
Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in favehotel PGC Cililitan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at favehotel PGC Cililitan	194
Number of floors in favehotel PGC Cililitan	10
Another facilities in favehotel PGC Cililitan	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in favehotel PGC Cililitan

What are available facilities at favehotel PGC Cililitan?

There are top facilites at favehotel PGC Cililitan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at favehotel PGC Cililitan?

The standard check-in time at favehotel PGC Cililitan is starting from From 14:00 while the latest check-out time is at Before 12:00

Does favehotel PGC Cililitan provide breakfast?

Yes, favehotel PGC Cililitan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of favehotel PGC Cililitan?

favehotel PGC Cililitan is a 3.0-star hotel.

How many floors does favehotel PGC Cililitan have?

favehotel PGC Cililitan has 10 floors.

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More Reviews from Other Guests in favehotel PGC Cililitan

Overall Ratings & Reviews favehotel PGC Cililitan

Traveloka (15,205)

Other sources (63)

8.0

Very Good

From 15,205 reviews

Provided by travelers on

Cleanliness

8.0

Room Comfort

7.9

Meal

8.0

Location

8.3

Service and Facilites

8.0

People often mention about favehotel PGC Cililitan

All

Staff Friendliness (170)

Accessibility (166)

Bedroom (160)

Surroundings (158)

Ambiance (154)

Bathroom (136)

Distance to City Center (131)

Room Space (127)

Check-in/out Time (120)

Hotel Area (118)

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Traveler Reviews favehotel PGC Cililitan

Number of reviews per page

Customer reviews

Juan s.

10.0

/10

Reviewed 5 hour(s) ago

If possible, offer a large discount. Furthermore, it must be according to the order if ordering online.

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abagus w.

10.0

/10

Reviewed 12 hour(s) ago

This hotel has everything you need for a business trip. Cozy rooms, soft beds, and a peaceful atmosphere will instantly recharge your body after a busy day.

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Accommodation's Reply

05 Jun 2026

Dear Mr. Abacus, Thank you for your wonderful review. We are delighted to hear that FaveHotel PGC Sililiton met your needs during your business trip. We are pleased to know that the comfort of the room, the plush bedding, and the tranquil atmosphere helped you relax and refresh after a busy day. Your positive review encourages us to continue striving to provide comfortable and memorable stays for all our guests. We hope to welcome you back on your next visit. Sincerely, The Management Team, FaveHotel PGC Sililiton

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a***i

Staycation

10.0

/10

Reviewed 7 day(s) ago

Very strategic location. Transportation is available 24/7. Whether you want to shop, hang out, have coffee, or snack, it's all available at PGC...

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Accommodation's Reply

01 Jun 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the excellent location of Favehotel PGC Cililitan provided comfort and enjoyment during your stay. Access to public transportation, shopping malls, leisure areas, cafes, and a variety of restaurants in the PGC area is one of the advantages our guests appreciate. We hope you enjoyed your stay and we look forward to welcoming you back again next time. Sincerely, The Management Team, Favehotel PGC Cililitan

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I***I

Staycation

6.6

/10

Reviewed 1 week(s) ago

The TV didn't work properly. The room wasn't soundproof, so you could hear traffic noise from outside. Hot water wasn't always available. There were knocking and repairs when you wanted to rest. I booked a standard room and ended up upgrading to a deluxe premier room.

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Accommodation's Reply

29 May 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at FaveHotel PGC Sililiton. We apologize for the inconvenience you experienced regarding the TV malfunction, poor soundproofing in the room, insufficient hot water, and noise disturbance from the renovations that may have disrupted your rest. We greatly appreciate your feedback and have forwarded it to the relevant team for further investigation and evaluation to improve the quality of our facilities and guest comfort in the future. We thank you for your understanding regarding the room upgrade process. Your feedback and suggestions are important to us in continuously improving our services and facilities. We sincerely hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Sincerely, The Management Team, FaveHotel PGC Sililiton

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i***n

Staycation

6.9

/10

Reviewed 3 week(s) ago

Please ask management to provide valet parking attendants in the lobby.

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Accommodation's Reply

21 May 2026

Dear Valued Customer, Thank you for taking the time to provide us with your feedback. We greatly appreciate your suggestion regarding the valet parking service in the lobby to enhance your convenience. We will forward your feedback to the management team for consideration in developing services at FaveHotel PGC Sililiton to make your stay more comfortable and convenient. Thank you for your interest and suggestion. We look forward to welcoming you back on your next stay. Sincerely, The Management Team, FaveHotel PGC Sililiton

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Verified Traveler

Leisure

10.0

/10

Reviewed 3 week(s) ago

It's a very comfortable stay, with easy access to TMII, and the hotel is right in the heart of the shopping center. You can easily find everything you need, including souvenirs and merchandise, as it's a wholesale center with quality goods. The hotel staff are friendly, and the breakfast menu is excellent, and the kids loved it.

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Accommodation's Reply

15 May 2026

Dear Ms. Nilai, Valued Guest, Thank you for your impressive and comprehensive review of your stay at FaveHotel PGC Sililiton. We are delighted to hear that you felt comfortable during your stay and enjoyed the hotel's convenient location for easy access to TMII Shopping Centre and other shopping malls. We are also pleased to hear that you and your family enjoyed the various amenities within the hotel, including easy access to essentials and souvenirs, and enjoyed the breakfast menu that the children loved. Your compliments regarding the service of our hotel staff mean a great deal to us and will motivate us to continue striving for the best possible service. Thank you for your trust, and we hope to welcome you and your family back again on your next stay for an even better experience. Sincerely, The Management Team, FaveHotel PGC Sililiton

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D***e

8.5

/10

Reviewed 4 week(s) ago

I'm a regular here. The room is okay, but yesterday the bathroom floor was wet. Could you please fix that?

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1 people find it helpful

Accommodation's Reply

15 May 2026

Dear Valued Guest, Thank you for choosing Favehotel pgc cililitan as your preferred accommodation. We are pleased that you were satisfied with the condition of our room and apologize for the inconvenience caused by the wet bathroom floor during your stay. We have forwarded your feedback to the relevant team for immediate investigation and repair to ensure your utmost comfort. Thank you for your interest and feedback. We hope to provide you with an even better experience on your next visit. Sincerely, The Management Team, Favehotel pgc cililitan

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yano a.

Business

9.7

/10

Reviewed 4 week(s) ago

Please service the AC unit. It's making a really loud noise, with a thin layer of black dust coming out, and the AC unit is leaking water. This will help us get repairs and make us more comfortable.

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Accommodation's Reply

15 May 2026

Mr. Yano A., Thank you for taking the time to provide us with feedback. We apologize for the inconvenience you experienced regarding the condition of the air conditioning in your room, including the noise, dust, and water leak. We greatly appreciate your feedback and have immediately forwarded it to our engineering team for inspection, cleaning, and repair to ensure the comfort of all our guests. Thank you for your interest and suggestions. We hope to welcome you back to Favehotel pgc cililitan for an even more comfortable stay next time. Sincerely, The Management Team, Favehotel pgc cililitan

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h***a

Transit

8.1

/10

Reviewed 4 week(s) ago

The toilet button is broken. The price is quite expensive, a little less than 500 rupiah without breakfast.

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Accommodation's Reply

15 May 2026

Dear Valued Customer, Thank you for taking the time to provide us with a review and feedback. We apologize for the inconvenience you experienced regarding the toilet flush button not working properly during your stay. We have forwarded your feedback to our engineering team for immediate investigation and repair. Regarding your room rate, we understand your comments. Room rates may vary depending on the length of stay and level of accommodation. However, we remain committed to providing the best value for money in our services and amenities for all our guests. We greatly appreciate your feedback, which helps us improve the quality of our facilities and services at Favehotel pgc cililitan. Sincerely, The Management Team, Favehotel pgc cililitan

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T***a

Staycation

9.4

/10

Reviewed 6 week(s) ago

Checked in here pretty late, got assigned to a corner room. The room was clean, the floor I got assigned to was quiet. Overall, it was a nice stay, slept like a baby. I almost forgot to check out.

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Accommodation's Reply

29 Apr 2026

Dear Value Guest Thank you for sharing your lovely experience. We are delighted to know that despite your late check-in, you were able to enjoy a clean and quiet corner room, making your stay comfortable and restful at favehotel PGC Cililitan. It’s wonderful to hear that you slept so well—almost missing check-out 😊. Your kind feedback truly means a lot to us and motivates our team to continue providing a pleasant and relaxing stay for every guest. We look forward to welcoming you again on your next visit. Warm regards, Management favehotel PGC Cililitan

E***y

Business

9.4

/10

Reviewed 7 week(s) ago

Check-in and check-out were fast, the standard room was comfortable and clean, and the TV was still on, just to entertain. Everything was fine.

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Accommodation's Reply

29 Apr 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the quick check-in and check-out process, as well as the comfort and cleanliness of the standard rooms at Favehotel PGC Cililitan, made your stay enjoyable. We appreciate your feedback regarding the TV facilities, which we will take into consideration for future evaluations and improvements to provide a better experience. Thank you for your trust, and we look forward to welcoming you again. Sincerely, The Management Team, Favehotel PGC Cililitan

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Edo V.

10.0

/10

Reviewed 7 week(s) ago

Overall, there's been a significant change with this hotel. It's much more comfortable. I'll definitely stay here again next time.

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Accommodation's Reply

29 Apr 2026

Dear Mr. Edo V., Thank you for your positive review. We are delighted to hear that you had a better and more comfortable experience during your stay at Favehotel PGC Cililitan. Your trust in us as your first choice is something we are very proud of. This appreciation motivates our entire team to strive for continuous improvement in service quality and to provide the best possible experience on every visit. We look forward to welcoming you back again in the future. Sincerely, The Management Team, Favehotel PGC Cililitan

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L***a

Leisure

6.7

/10

Reviewed 7 week(s) ago

Honestly, the second floor is really scary, especially since renovations are underway. I might want to cancel my standard room, as the rooms aren't soundproof. I was startled every hour by the sound of something banging around nearby, making a lot of noise. Otherwise, it's comfortable; I might just choose a nicer standard room.

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1 people find it helpful

Accommodation's Reply

29 Apr 2026

Dear Valued Customer, Thank you for taking the time to share your experience. We apologize for any inconvenience, particularly regarding the atmosphere on the second floor and the noise during the renovations. We understand that this may have affected your comfort and quality of rest. Your feedback is very important to us. We will evaluate the renovation layout, sound control measures, and room arrangement to minimize guest disturbance. We also appreciate your feedback regarding room types, and in the future, we will strive to provide more suitable rooms for a more comfortable stay at favehotel pgc cililitan. Thank you for your understanding and feedback. We look forward to welcoming you back again for a better experience. Sincerely, The Management Team, favehotel pgc cililitan

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N***a

Leisure

8.5

/10

Reviewed 8 week(s) ago

The hotel staff is friendly and the hotel environment is easily accessible.

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1 people find it helpful

Accommodation's Reply

19 Apr 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the friendly staff and convenient location of Favehotel PGC Cililitan made your stay comfortable and memorable. We are committed to providing friendly and professional service and ensure that our location and facilities are convenient for all guests, whether for business or leisure. Your compliments encourage our entire team to continue maintaining and improving the quality of our service. We look forward to welcoming you back in the future for an even better experience. Sincerely, The Management Team, Favehotel PGC Cililitan

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MeL C.

8.5

/10

Reviewed 8 week(s) ago

I like the location. It's close to the plaza, so I can find food nearby. The room was clean and tidy.

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1 people find it helpful

Accommodation's Reply

13 Apr 2026

Dear Ms./Mrs. Mel C., Thank you for your review. We are delighted to hear that you enjoyed our hotel's location near shopping malls, easy access to restaurants, and that you were satisfied with the cleanliness of the room. Your positive review encourages us to continue striving to maintain the quality of service and comfort for all guests staying at Favehotel pgc cililitan. We hope to welcome you back for another memorable stay next time. Sincerely, The Management, Favehotel pgc cililitan

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Muhammad T. I.

10.0

/10

Reviewed 8 week(s) ago

Very cool, spacious room, clean room

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Accommodation's Reply

19 Apr 2026

Dear Mr. Muhammad T.I., Thank you for your positive review. We are delighted to know that the spacious and clean rooms at Favehotel PGC Cililitan provided you with a pleasant and enjoyable stay. Your compliments encourage us to strive to maintain the highest quality facilities and services for all our guests. We look forward to welcoming you again. Sincerely, The Management Team, Favehotel PGC Cililitan

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A***L

Transit

6.8

/10

Reviewed 11 week(s) ago

For the price of food outside the accommodation package, please lower the price a little because it is still too expensive, a meal for 1 person costs more than 170 thousand during breaking the fast, and the food stock is also limited, in the end we only eat what is left in the serving, please improve it again, thank you.

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Accommodation's Reply

24 Mar 2026

Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience you may have experienced regarding food pricing and menu availability during the Iftar (breaking of the fast) period. We will forward your feedback on food pricing and menu availability to the relevant team for evaluation, so that we can provide a more diverse and reliable menu for our guests in the future. We greatly appreciate your feedback, and we will continue to strive to improve the quality of service and the dining experience at Favehotel PGC Cililitan. Thank you for your interest, and we hope to provide you with a better experience on your next visit. Sincerely, The Management Team, Favehotel PGC Cililitan

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Edo V.

Transit

10.0

/10

Reviewed 11 week(s) ago

Premier room 855, bathroom door handle broken. The hallway between rooms smells damp.

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Accommodation's Reply

24 Mar 2026

Dear Mr. Edo V, Thank you for your feedback regarding your stay. We apologize for the inconvenience you experienced with the bathroom door handle in Premier Room 855 and the musty odor in the hallway. We greatly appreciate this feedback and have forwarded it to our engineering and housekeeping teams for immediate inspection and repair to ensure your comfort. Thank you for your attention and information. We look forward to welcoming you back to Favehotel pgc cililitan for an even more comfortable stay. Sincerely, The Management Team, Favehotel pgc cililitan

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I***I

Transit

8.8

/10

Reviewed 11 week(s) ago

Comfort, clean room, and strategic location

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Accommodation's Reply

22 Mar 2026

Dear Valued Guest, Thank you for sharing your feedback following your stay at Favehotel PGC Cililitan. We are delighted to know that you found the room comfortable and clean, and that our strategic location added convenience to your stay. Your kind feedback is truly appreciated and motivates our team to continue providing the best service to our guests. We look forward to welcoming you back to Favehotel PGC Cililitan in the near future. Warm regards, Management Favehotel PGC Cililitan

J***a

Business

6.7

/10

Reviewed 13 week(s) ago

The AC wasn't cooling and leaked. After reporting it, repairs were made, but the room was dirty and not cleaned. The female receptionist was unfriendly; this wasn't her first time staying here and she was consistently unfriendly. Only one staff member was friendly, the rest, not including the security guard on the ground floor.

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Accommodation's Reply

12 Mar 2026

Dear Valued Customer, Thank you for taking the time to share your experience. We apologize for the inconvenience caused by the malfunctioning and leaking air conditioning, as well as the room being dirty after repairs but not immediately cleaned. This certainly did not meet the comfort standards we expect from all our guests. Furthermore, we are deeply saddened by the unpleasant experience related to the service attitude of some of our reception staff. This feedback is very important to our management for evaluation and improvement, so that we can always provide friendly and professional service to all our guests. Thank you for your continued trust in choosing Favehotel PGC Cililitan for your stays. We greatly appreciate your feedback and will use it as a basis for improving the quality of our services and facilities. We hope to welcome you back in the future for a better experience. Sincerely, The Management Team, Favehotel PGC Cililitan

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