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Fraser Residence Menteng Jakarta
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Fraser Residence Menteng Jakarta
Hotels
8.8
/10
Very Good
1,730 reviews
What Guests Say About Their Stay
Distance To City Center (39)
Room Space (38)
Bedroom (36)
Staff Friendliness (35)
Rizki A. W. P.
9.7
/ 10
I spent 3 night for birthday staycation here. And it was an awesome experience! The room is spacious, the staffs are all kind & friendly, and I like their breakfast. Would love to stay in Fraser Residence Menteng again.
Shelley S.
9.4
/ 10
I was planning to have a staycation for 1 night with my friend and I choose Fraser Menteng because I saw an ads saying it's a pet friendly serviced apartment. The room itself was very nice and clean, there's bathtub and even it's own washing machine. The staff speak and understand English very well. They answered phone with proper greetings in English. I have a really nice stay and hoping to come back again in near future ❤️
Raymond
10.0
/ 10
Me and my family were staying in 2 bed rooms for 2 nights. we really have an amazing stay here, big and comfy bed, clean and spacious rooms, complete kitchen utensils, they even have a tv sound bar system in the living room. the choice of breakfast menu were not that many, but the taste is good. they also have swimming pool, its not that big, but it sure is enough for my kids haha definitely going to stay again..
Romana C. D.
9.7
/ 10
I really enjoyed our staycation in Fraser Menteng. The rooms really clean and the food is good. I’ll come to stay another day, ecstatically.
AVRIL P. K.
10.0
/ 10
Check in and check out processes were swift and smooth. Staffs were friendly and accommodating. The room was amazing, aside from perfect cleanliness, it has everything that you possibly need during your stay without the need of further asking. I'd say 9 out of 10 for my satisfaction index. Definitely meeting the value for the money I have spent.
In the Area
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Jl Menteng Raya No 60 , Menteng, Kebon Sirih, Jakarta, Indonesia, 10340
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Fraser Residence Menteng Jakarta
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Jl Menteng Raya No 60 , Menteng, Kebon Sirih, Jakarta, Indonesia, 10340
Discover More About Fraser Residence Menteng Jakarta
Location
Staying at Fraser Residence Menteng Jakarta is a good choice when you are visiting Kebon Sirih.
About Fraser Residence Menteng Jakarta
From business event to corporate gathering, Fraser Residence Menteng Jakarta provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Fraser Residence Menteng Jakarta, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Fraser Residence Menteng Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Not all hotel allow guests with pets, but Fraser Residence Menteng Jakarta welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Fraser Residence Menteng Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Fraser Residence Menteng Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Fraser Residence Menteng Jakarta.
All facilities in Fraser Residence Menteng Jakarta
Swimming Pool
Exterior
Bedroom
Restaurant
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- DVD player
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Dining area
- Winery
Things to Do
- Children play area
- Fitness center
- Garden
- Massage
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
- Steam room
General
- AC
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Hair salon
- Shops
- Supermarket
Transportation
- Airport transfer
- Area shuttle
- Secure parking
Accessibilty
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Kids and Pets
- CRIBS
- Pets allowed
- Small pets allowed
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Fraser Residence Menteng Jakarta
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Live Music: every Friday Night Live DJ: every Saturday Night DJ Karaoke: every Wednesday Night
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fraser Residence Menteng Jakarta | 128 |
Number of floors in Fraser Residence Menteng Jakarta | 20 |
Another facilities in Fraser Residence Menteng Jakarta | Bathrobe, Bathtub, Cable TV, Desk, DVD player |
Frequently asked question in Fraser Residence Menteng Jakarta
What are available facilities at Fraser Residence Menteng Jakarta?
There are top facilites at Fraser Residence Menteng Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fraser Residence Menteng Jakarta?
The standard check-in time at Fraser Residence Menteng Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fraser Residence Menteng Jakarta provide breakfast?
Yes, Fraser Residence Menteng Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Fraser Residence Menteng Jakarta
Traveloka (1,528)
Other sources (201)
8.8
Very Good
From 1,528 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.1
Meal
8.5
Location
9.0
Service and Facilites
8.9
People often mention about Fraser Residence Menteng Jakarta
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Jarak ke Pusat Kota (32)
Keramahan Staff (32)
Ukuran Kamar (31)
Suasana (29)
Kamar Tidur (29)
Ramah Keluarga (27)
Kamar Mandi (27)
Area Hotel (23)
Akses (19)
Waktu Check-in/out (19)
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Traveler Reviews Fraser Residence Menteng Jakarta
Number of reviews per page
20
40
Customer reviews
H***y
Leisure
10.0
/10
Reviewed 1 week(s) ago
Relaxed, comfortable, fun, fresh atmosphere.
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Find this review helpful?
Accommodation's Reply
03 Jul 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
D***a
9.4
/10
Reviewed 3 week(s) ago
Strategic location, easy access. Comfortable because there is a living room and kitchen.
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Accommodation's Reply
19 Jun 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
F***A
Staycation
9.7
/10
Reviewed 4 week(s) ago
Always the best service 👍
See original
1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
S***a
9.4
/10
Reviewed 4 week(s) ago
Strategic location, located right in front of the ppm management building, just walk less than 5 minutes.
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Accommodation's Reply
19 Jun 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
N***a
9.7
/10
Reviewed 4 week(s) ago
I have stayed at Fraser several times, the service is friendly, the rooms are spacious and complete, suitable for families.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
H***a
9.1
/10
Reviewed 5 week(s) ago
The hotel is nice and comfortable, worth a try
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3 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
DD
Dionisius D. D.
Staycation
9.7
/10
Reviewed 5 week(s) ago
Thank you Fraser Residence, for being a place to stay with our pet. The room is clean, spacious, and very comfortable. The breakfast is also varied and delicious. The location is strategic and there are plenty of parking spaces available. Overall a very satisfying experience, definitely will come back in the future.
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Accommodation's Reply
19 Jun 2025
Dear Dionisius, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
F***n
5.3
/10
Reviewed 7 week(s) ago
i literally add specific notes to not put my room on 13th floor, and they literally gave me exactly the room on 13th floor. i also requested birthday decoration for my wife as we go staycation here for birthday celebration, even i reminded them again on whatsapp and they replied that they will put complimentary art towel & sliced cake, but there was nothing in my room. it's unbelievable that they give exactly the opposite of all my requests. super very dissappointed and will never return again.
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4 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Valued Guest,
Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience and while we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I, therefore, wish to extend to you my sincere apologies.
I would like to assure you that I have personally addressed these issues with our team members concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward.
Once again, thank you for your constructive feedback, which enables us to improve on the areas that have fallen short of expectations. However, we do hope that this incident has not marred your overall experience and that we will have the opportunity to welcome you back again to see the improvements that have been made.
Kind Regards,
Management of Fraser Residence Menteng Jakarta
F***A
10.0
/10
Reviewed 8 week(s) ago
It's never changed since the beginning, it's just that the staff are all new so I don't remember their names anymore 😆
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+3
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Accommodation's Reply
20 May 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
N***a
9.4
/10
Reviewed 8 week(s) ago
It was a pleasant experience to stay at Fraser. The service was very friendly. The food was delicious, but perhaps it could be more varied. The rooms were clean and complete.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
WH
Wiliyono H. S.
9.3
/10
Reviewed 10 week(s) ago
hotel all good , have good facility, have large room, staff very helpful & friendly.
Only ONE thing the weakness , the Carpet is very dirty.
for me Hotel guest room better do not use Carpet, because Carpet will leave so many bacteria , virus and Dirt.
No one in the world Can Clean the Carpet as Clean as we Clean the ceramic or wooden floor
My suggestion for i am a clean, hygienic person hotel better take out all the carpet from guest room, that will make the room floor feel Clean to touch.
maybe management can consider my suggestion.
thank you
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2 people find it helpful
Accommodation's Reply
09 May 2025
Dear Wiliyono,
Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again.
Kind Regards,
Management of Fraser Residence Menteng Jakarta
N***a
Leisure
10.0
/10
Reviewed 10 week(s) ago
First time staying at Fraser, complete facilities according to the price, delicious food, friendly service, thank you Fraser
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1 people find it helpful
Accommodation's Reply
29 Apr 2025
Dear Valued Guest Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
A***a
Staycation
9.4
/10
Reviewed 13 week(s) ago
Overall, it was a superb experience. Its strategic location with plenty of good foods. Staffs (reception, housekeeping, etc.) well behave and well educated. Will definitely stay again in the near future.
2 people find it helpful
Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
J***y
Staycation
9.4
/10
Reviewed 13 week(s) ago
My kid said to give 5 out of 5 ratings. We will. Back here 🥳
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
S***i
Staycation
7.7
/10
Reviewed 19 week(s) ago
I stayed here for the first time, with my family including my toddler and baby. I requested the crib, so the hotel staff knew that I have baby and kids. When I checked in, I requested same floor as my other family room. It was 7th floor. The frontdesk just mentioned they will have an event like pool party with dj and if I had time maybe I can come. They didn't inform me, that the room I stayed (705 at that time) not soundproof. The music started at 9pm until 2 or 3 am. 1st night I stayed, I was complain to the staff. But 2nd day, it was louder, and I requested to move. Then they gave me another room at 17th floor. But it was draining my self to complained, and to move all my kids at 11 pm. They can sleep a winked because of the sound. They should've tell me clear about that room. I would consider another room and higher level if I clearly know ‘bout the condition. If the purpose of stay is to spend time with the kids, I suggested to look over another hotel, or don't ever stayed here in the weekend. Because they always have event in the weekend, or just requested higher level (maybe 15th floor upper).
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3 people find it helpful
Accommodation's Reply
27 Feb 2025
Dear Valued Guest,
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.
We are sorry to hear of your unhappiness during your recent stay with us. We offer you our deepest apologies for having failed to give you the service that our residents expect. Thank you for giving us the opportunity to address your concerns, rest assured that we do take these comments seriously.
We do hope you will give us another opportunity to change the impression you have of us.
Once again, thank you for your valued feedback.
From all of us at Fraser Residence Menteng, we look forward to welcoming you again.
Kind Regards,
Management of Fraser Residence Menteng Jakarta
s
sulaeman
Staycation
9.4
/10
Reviewed 21 week(s) ago
Strategic location and clean. Suitable for family
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1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Sulaeman, Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta
A***e
Leisure
10.0
/10
Reviewed 22 week(s) ago
Strategic, friendly, delicious food especially the bread + latte
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Valued Guest,
Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again.
Kind Regards, Management of Fraser Residence Menteng Jakarta
S***a
Staycation
9.4
/10
Reviewed 23 week(s) ago
Hotel area very clean, room very spasious, swimming pool kids friendly, and all the staff very nice.
We will back to next staycation ..
3 people find it helpful
Accommodation's Reply
03 Feb 2025
Dear Valued Guest,
Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again.
Kind Regards,
Management of Fraser Residence Menteng Jakarta
N***N
Leisure
9.7
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly and the rooms are very clean.
See original
1 people find it helpful
Accommodation's Reply
28 Jan 2025
Dear Valued Guest,
Thank you for your amazing feedback. We were delighted to learn that you enjoyed your stay with us and at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage and from all of us at Fraser Residence Menteng, we look forward to welcoming you again.
Kind Regards,
Management of Fraser Residence Menteng Jakarta
OR
Onky R.
Business
5.0
/10
Reviewed 25 week(s) ago
Very BAD service! I was humiliated by the guest service staff when I checked out in front of a guest who was checking in because they said that there was a missing hotel item, namely a drinking bottle! And I was told to go back up to the room to look for the bottle. It turned out that the bottle was near the trash can. Why didn't the housekeeping do a more detailed check first? So it doesn't bother the guest and the guest service doesn't embarrass the guest! It's just a matter of a drinking bottle that lowers people's self-esteem.
Read More
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Onky,
Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience and while we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I, therefore, wish to extend to you my sincere apologies. I have noted your observations for improvements to our room cleanliness and please be assured that I will coordinate the plans for the enhancements with our respective team members. Once again, thank you for staying with us.
Look forward to welcoming you again, and giving us another opportunity to serve you better.
Kind Regards,
Management of Fraser Residence Menteng Jakarta
Number of reviews per page
20
40
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