How many rooms are available at Grand Zuri Hotel Pekanbaru?

Grand Zuri Hotel Pekanbaru has 119 rooms in total.

Does Grand Zuri Hotel Pekanbaru provide parking?

Yes, Grand Zuri Hotel Pekanbaru provides parking. Please confirm details directly with the hotel.

Does Grand Zuri Hotel Pekanbaru have a swimming pool?

Yes, a swimming pool is available at Grand Zuri Hotel Pekanbaru.

Does Grand Zuri Hotel Pekanbaru provide airport transfer?

Yes, Grand Zuri Hotel Pekanbaru provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Grand Zuri Hotel Pekanbaru?

Grand Zuri Hotel Pekanbaru is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Grand Zuri Hotel Pekanbaru

Name: Grand Zuri Hotel Pekanbaru
Address: Jl. Teuku Umar No. 7 Pekanbaru, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141, Jl. Teuku Umar No. 7 Pekanbaru, Riau, 28141, Indonesia
Rating: 8.4

Hotels

Preferred Partner

8.4

/10

Very Good

4,716 reviews

What Guests Say About Their Stay

Bedroom (130)

Staff Friendliness (125)

Bathroom (109)

Distance To City Center (107)

A***h

10.0

/ 10

Stayed here for three nights, and it was awesome! This was my second time, and it was definitely satisfying. The service was top-notch, the staff were super friendly, the food was great, and the facilities were well taken care of. Highly recommend! Plus, it’s in a super convenient location with plenty of food spots just a short walk away.

Ferry M.

9.7

/ 10

Surprised! Karena semua furnitur batu dan desain lebih modern, bersih, makanan enak dan staf ramah, anak saya nyaman banget. Pertahankan ya seperti ini. Terima kasih.

Laura

9.7

/ 10

The hotel is clean. The location is the easiest way to get to another place and easy to find. The food is great. Many variation of foods. Nice environment and service

J***a

10.0

/ 10

Friendly staff, delicious food, comfortable pool, very clean rooms, great in short :)

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E***y

10.0

/ 10

At the time of check-in it was crowded, but we were invited to sit by the manager, and there were snacks provided for those waiting to check in, the manager was very friendly and even offered us another drink. We were upgraded to a level 1 higher room.

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In the Area

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Jl. Teuku Umar No. 7 Pekanbaru, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Modern Design

Located accross Shopping Spot

Child-friendly Swimming Pool

note: hotel was previously named Grand Zuri Pekanbaru Staying at Grand Zuri Hotel Pekanbaru is a good choice when you are visiting Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Grand Zuri Hotel Pekanbaru

Jl. Teuku Umar No. 7 Pekanbaru, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141

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Discover More About Grand Zuri Hotel Pekanbaru

note: hotel was previously named Grand Zuri Pekanbaru

Location

Staying at Grand Zuri Hotel Pekanbaru is a good choice when you are visiting Pekanbaru City Center.

About Grand Zuri Hotel Pekanbaru

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Zuri Hotel Pekanbaru will also give you a pleasant stay.

Grand Zuri Hotel Pekanbaru is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Grand Zuri Hotel Pekanbaru is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand Zuri Hotel Pekanbaru provides a pleasant accommodation for your stay.

From business event to corporate gathering, Grand Zuri Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Zuri Hotel Pekanbaru is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Zuri Hotel Pekanbaru, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Grand Zuri Hotel Pekanbaru, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Zuri Hotel Pekanbaru.

If you plan to have a long-term stay, staying at Grand Zuri Hotel Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Grand Zuri Hotel Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Grand Zuri Hotel Pekanbaru will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Zuri Hotel Pekanbaru is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Zuri Hotel Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Zuri Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Zuri Hotel Pekanbaru.

All facilities in Grand Zuri Hotel Pekanbaru

Swimming Pool

Fitness Center

Functional Hall

Lobby

Exterior

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Buffet dinner
Continental breakfast
Dining area
Early bird breakfast
Fullboard with drinks
Fullboard with non-alcoholic drinks
Free breakfast
Halfboard with non-alcoholic drinks
No alcohol
Set menu dinner

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Porter

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Separate shower and tub
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Heater
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Meeting facilities
Photocopier
Projector

Transportation

Airport transfer
Car rental

Things to Do

Fitness center
Outdoor pool

Connectivity

INTERNATIONAL_CALL
Free WiFi

Accessibilty

Accessible parking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grand Zuri Hotel Pekanbaru

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Dear Valued Guest, Please be informed that additional breakfast charges will apply for children above 120 cm. They will be charged the full fee of 130.000 IDR (Not based on age). Thank You

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Zuri Hotel Pekanbaru	119
Number of floors in Grand Zuri Hotel Pekanbaru	9
Another facilities in Grand Zuri Hotel Pekanbaru	Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Grand Zuri Hotel Pekanbaru

What are available facilities at Grand Zuri Hotel Pekanbaru?

There are top facilites at Grand Zuri Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Zuri Hotel Pekanbaru?

The standard check-in time at Grand Zuri Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Zuri Hotel Pekanbaru provide breakfast?

Yes, Grand Zuri Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Zuri Hotel Pekanbaru?

Grand Zuri Hotel Pekanbaru is a 4.0-star hotel.

How many floors does Grand Zuri Hotel Pekanbaru have?

Grand Zuri Hotel Pekanbaru has 9 floors.

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More Reviews from Other Guests in Grand Zuri Hotel Pekanbaru

Overall Ratings & Reviews Grand Zuri Hotel Pekanbaru

Traveloka (4,694)

Other sources (22)

8.5

Very Good

From 4,694 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Grand Zuri Hotel Pekanbaru

All

Bedroom (85)

Staff Friendliness (81)

Distance to City Center (76)

Bathroom (73)

Room Space (71)

Ambiance (67)

Taste (65)

Variety (65)

Accessibility (64)

Hotel Area (60)

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Traveler Reviews Grand Zuri Hotel Pekanbaru

Number of reviews per page

Customer reviews

Deddy A.

Leisure

8.8

/10

Reviewed 7 day(s) ago

Strategic location in the city center. The hotel building and interior are well maintained. The cleanliness of the rooms, bathrooms, and public areas is excellent. The hotel staff is friendly, but the room service at check-in needs improvement.

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Accommodation's Reply

04 Dec 2025

Dear Mr. Deddie A., Thank you for taking the time to write a very helpful review. We are very glad to know that the hotel's location, well-maintained building, and the cleanliness of the room, bathroom, and public areas made a good impression on you. We also appreciate the friendliness of our staff. Regarding your comments regarding the room preparation process during check-in, we appreciate your attention. Our front desk team will take this into consideration in order to improve our services to be faster and better in the future. We do hope to welcome you back with an even better experience on your next visit. Best regards, Antonio Budiono, General Manager

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fadilla s.

10.0

/10

Reviewed 1 week(s) ago

Check-in was fast and easy, and I was upgraded from a superior double room to a deluxe room. The room is huge. The TV can connect to YouTube and is a smart TV. The Wi-Fi is fast.

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Accommodation's Reply

08 Dec 2025

Dear Ms. Fadilla S., Thank you for your positive review. We are delighted to hear that you enjoyed our prompt check-in, room upgrade, and in-room amenities such as Smart TV and smooth Wi-Fi, which made your stay more comfortable. Your comments and appreciations are what drive us to continue providing the best service. We look forward to welcoming you back to Grand Zuri Pekanbaru. Best regards, Antonio Budiono, General Manager

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Dian H.

6.8

/10

Reviewed 2 week(s) ago

The location is in the middle of Sudirman Street, but it's difficult to get out on Sunday mornings because of the CFD. It's a one-way street, so you have to go around if you want to enter the hotel.

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Accommodation's Reply

26 Nov 2025

Dear Mr. Dian H., Thank you for taking the time to share your experience. We appreciate your feedback regarding your visit to the hotel, especially on Sundays during Car Free Day. Please note that Grand Zuri Pekanbaru is conveniently located in the heart of the city. From Jalan Jenderal Sudirman, guests can simply turn left onto Jalan Teuku Umar and the hotel will reach them directly. This Car Free Day does not restrict access to the Sudirman and Teuku Umar areas surrounding our hotel. The route you have chosen may not be suitable and you may need to take a longer detour than usual. We understand the inconvenience this may cause, and if you return in the future, our team will be happy to advise you on the fastest route to make your journey smoother and more comfortable. Thank you for visiting and we look forward to welcoming you back for an even more enjoyable experience. Sincerely, Antonio Budiono, General Manager

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C***a

9.1

/10

Reviewed 2 week(s) ago

That was an amazing experience for the staycation of our family

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Accommodation's Reply

26 Nov 2025

Dear C***a, Thank you so much for your wonderful review. We are delighted to know that your family’s staycation at Grand Zuri Pekanbaru became such an amazing experience. We also truly appreciate the cheerful family photos you shared — it means a lot to us when guests capture and share happy moments during their stay. These moments are exactly what we hope to create for every family who visits us. We look forward to welcoming you and your loved ones back for another memorable stay. Jabat erat, Antonius Budiono General Manager

H***i

Staycation

9.3

/10

Reviewed 3 week(s) ago

A pleasant experience, getting a connecting room that perfectly suited my needs. The pool, location, and service were all good, the only downside was the breakfast, which was 90% carbs. The only protein I found was eggs. They said there was chicken in the main course, but I didn't see it.

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Accommodation's Reply

24 Nov 2025

Dear H*i, Thank you for sharing your experience at Grand Zuri Pekanbaru Hotel. We are delighted that you received an interconnecting room that suited your needs and that you were pleased with the swimming pool facilities, location and the service provided by our team. We also highly appreciate your feedback on the breakfast options, particularly regarding the availability of protein options. We would like to inform you that the chicken main course was being replenished, along with several other main courses. However, we understand that this situation may lead guests to believe that the menu is not ready, and this is a major concern that our kitchen team takes into account. To ensure a faster replenishment process and to continuously monitor the presentation, your feedback is highly valuable in order to improve the quality of our breakfast service in the future. We look forward to welcoming you back again for an even better and more fulfilling experience. Sincerely, Antonio Budiono, General Manager

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Syahrial

Leisure

10.0

/10

Reviewed 4 week(s) ago

Comfortable, clean, friendly and fun

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Accommodation's Reply

24 Nov 2025

Dear Mr. Shahrial, Thank you for your short but wonderful review. We are delighted to know that the comfort, cleanliness, friendliness and pleasant atmosphere at Grand Zuri Hotel Pekanbaru provided you with a good experience. Feedback like these motivates us to maintain and improve the quality of our services for all our guests. We sincerely hope to welcome you back on your next visit. Best regards, Antonio Budiono, General Manager

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A***g

Business

9.4

/10

Reviewed 5 week(s) ago

satisfactory service. Recommended if you go to Pekanbaru

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Accommodation's Reply

11 Nov 2025

Hello Mr/Ms A*g, Thank you very much for your positive review. We are very glad that you were satisfied with our service and would appreciate your recommendation for future visitors to Pekanbaru. We also appreciate the photos you shared while enjoying the swimming pool and breakfast at the hotel. We are glad that you were satisfied with our facilities and food. We look forward to welcoming you back to Grand Zuri Hotel Pekanbaru. Best regards, Antonio Budiono General Manager

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Agung E.

Business

9.4

/10

Reviewed 5 week(s) ago

It was a pleasant stay here. Close to the city center and mall. I will come back here next time.

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Accommodation's Reply

11 Nov 2025

Hello Agung, Thank you very much for sharing your positive review and choosing Grand Zuri Hotel Pekanbaru as your accommodation. We are very glad that you enjoyed your stay, especially with our location close to the city center and shopping malls, which makes it easy to explore Pekanbaru. We also appreciate the photos you shared of you enjoying our swimming pool and breakfast. We are very happy to see you enjoying our facilities and food. We look forward to welcoming you back again soon. Best regards, Antonio Budiono, General Manager

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A***a

9.1

/10

Reviewed 5 week(s) ago

Strategic location, easy access. Swimming pool with children's play area. It would be great if there was a pool for children.

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Accommodation's Reply

05 Nov 2025

Dear Ms. A*a, Thank you very much for sharing your experience at Grand Jumeirah Pekanbaru. We are delighted to hear that you enjoyed our convenient location and our swimming pool with playground. We also appreciate your valuable suggestion for installing a separate swimming pool for children. Your constructive feedback is very important to us and will help us to improve our hotel facilities to make your stay more comfortable, especially for families with children. We look forward to welcoming you back to Grand Jumeirah Pekanbaru for another enjoyable stay. Best regards, Antonio Budiono, General Manager

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Riska I.

10.0

/10

Reviewed 6 week(s) ago

Friendly service, delicious food, cool room atmosphere

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1 people find it helpful

Accommodation's Reply

04 Nov 2025

Dear Ms.Risca, Thank you very much for sharing your positive feedback and appreciation for Grand Zuri Hotel Pekanbaru. We are delighted to know that you were satisfied with our team’s friendly service, enjoyed the delicious food we served, and felt comfortable in the cool and pleasant atmosphere of our room. Such comments are very encouraging and motivate all our team to continue to maintain the quality of our service, cleanliness, and guest comfort. We look forward to welcoming you to Grand Zuri Hotel Pekanbaru. Sincerely, Antonio Budiono, General Manager

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A***h

9.4

/10

Reviewed 6 week(s) ago

Easy access. Pick up and drop off to airport service is excellent too.

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Accommodation's Reply

28 Oct 2025

Hello my beloved guest, Thank you for sharing your feedback. We’re delighted to know that you enjoyed the easy access and found our airport pick-up and drop-off service to be excellent. We truly appreciate your stay and look forward to welcoming you back to Grand Zuri Pekanbaru. Warm regards, Antonius Budiono General Manager

T***k

9.7

/10

Reviewed 6 week(s) ago

They upgraded my room to the junior suite.

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Accommodation's Reply

28 Oct 2025

Dear Valued Guest, Thank you for your review. We’re glad to hear you enjoyed the complimentary room upgrade to our Junior Suite. We hope it added extra comfort to your stay. We look forward to welcoming you back again soon at Grand Zuri Pekanbaru. Warm regards, Antonius Budiono General Manager

K***l

10.0

/10

Reviewed 7 week(s) ago

Strategic location, friendly service, good facilities and suitable for staycation....

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Accommodation's Reply

29 Oct 2025

Hello Mr/Ms K*l, Thank you very much for your 10/10 rating. We appreciate your trust and we are delighted to know that you were satisfied with our convenient location, friendly service and suitable facilities for your stay with your beloved family. We look forward to welcoming you and all your family for the same or even better experience on your next visit to Grand Zuri Pekanbaru. Best regards, Antonio Budiono, General Manager

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M. Ali W.

Business

8.8

/10

Reviewed 8 week(s) ago

Top recommended in the center of Pekanbaru city

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Accommodation's Reply

16 Oct 2025

Hello Ms. M. Ali W., Thank you very much for your short but meaningful review. We are very glad that you recommended Grand Zuri Pekanbaru Hotel as the best choice in the city center. We look forward to welcoming you back again with even better service next time. Best regards, Antonio Budiono, General Manager

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Doan S.

9.7

/10

Reviewed 10 week(s) ago

The hotel service was excellent, but the breakfast menu in the restaurant was lacking in variety. I recommend that this deficiency be addressed immediately.

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Accommodation's Reply

08 Oct 2025

Hello Mr. Doan S., Thank you for taking the time to share your experience staying at the Grand Zuri Hotel Pekanbaru. We are very pleased to know that you were satisfied with the service provided by our team. 🙏. We also appreciate your feedback regarding the variety of breakfast menus. We will immediately follow up on this with our culinary team to provide a more diverse menu selection that suits our guests' tastes. We look forward to welcoming you back on your next visit with a better and more memorable experience. Best regards, Antonius Budiono. General Manager

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Mutiara K. A. A.

Staycation

9.7

/10

Reviewed 10 week(s) ago

first thing first.. I like the interior of the room. superior type. they have sofa, so comfortable. the color look so modern. but no window view. its ok. the staff are kindly, security, all housekeeping and reception they are so friendly. they have swimming pool and clean. everyone so help full. I think the noted only for the smell of the soap. I think its time to change varian smell.. they have many menu for breakfast, most of menu is carb, but I love ayam kecap, lopis and salad. kindly want to stay here again and again next time..

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Accommodation's Reply

01 Oct 2025

Dear Ms. Mutiara, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to hear that you enjoyed the modern interior of our Superior room, the comfort of the sofa, the friendliness of our staff, and the cleanliness of our swimming pool. It’s also wonderful to know that our breakfast menu, especially the ayam kecap, lopis, and salad, left a good impression. We truly appreciate your feedback regarding the soap fragrance and breakfast variety, and we will take this into consideration as we continue improving our products and services. It’s a pleasure to know you would like to return, and we are very much looking forward to welcoming you again for another enjoyable stay. Warm regards, Antonius Budiono General Manager

I***a

9.6

/10

Reviewed 11 week(s) ago

The menu served for breakfast is not suitable to be eaten in the morning.

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2 people find it helpful

Accommodation's Reply

01 Oct 2025

Hello Mrs. I*a*, Thank you for taking the time to share your experience with us. We apologize if the breakfast menu we serve is not suitable for morning enjoyment. 🙏. Your input is very meaningful and we will take it into consideration to make adjustments and improve the quality of the menu to be more diverse and suit the tastes of guests at breakfast time, we would be very grateful if you would be willing to share your input on what kind of breakfast suits your taste so that it can be consumed in the morning. We still hope to welcome you back with a better experience. Best regards, Antonius Budiono. General Manager

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H***a

10.0

/10

Reviewed 11 week(s) ago

I've stayed here several times in Pekanbaru. There's also a swimming pool, which my kids can enjoy, as it also has a slide. The breakfast selection is also quite extensive. I'll likely return here next time I visit Pekanbaru.

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Accommodation's Reply

25 Sep 2025

Hello Mr./Ms. H*a*, Thank you very much for giving us a perfect rating for Hotel Grand Zuri Pekanbaru and for always trusting us as your place to stay every time you visit Pekanbaru. We are very pleased to know that the swimming pool facilities, especially the children's play area, and the variety of breakfasts we provide provided a pleasant experience for your family. Positive reviews like this are a great motivation for our team to continue providing the best service. We look forward to welcoming you and your family back on your next visit. We hope every stay will be memorable and enjoyable. Best regards, Antonius Budiono, General Manager

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rahmad

10.0

/10

Reviewed 12 week(s) ago

Very good for all the services

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Accommodation's Reply

18 Sep 2025

Hello Mr. Rahmad, Thank you very much for your positive review. We are very pleased to know that our service has left a good and pleasant impression on you. This appreciation is a great motivation for us to continue maintaining the quality of our service. We warmly look forward to welcoming you back to Hotel Grand Zuri Pekanbaru. Best regards, Antonius Budiono, General Manager

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J***a

10.0

/10

Reviewed 13 week(s) ago

Friendly staff, delicious food, comfortable pool, very clean rooms, great in short :)

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1 people find it helpful

Accommodation's Reply

17 Sep 2025

Hello Mr./Ms. J*a*, Thank you very much for your positive review. We are very pleased to know that the friendliness of the staff, the taste of the food, the comfort of the pool, and the cleanliness of the room provided a pleasant stay for you. This appreciation is a great motivation for us to continue to maintain the quality of our services and facilities. We warmly look forward to welcoming you back to the Grand Zuri Hotel Pekanbaru. Best regards, Antonius Budiono. General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.