Hotel Gerbera

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8.6
/10
Very Good
2,364 reviews

What Guests Say About Their Stay

Staff Friendliness (76)
Accessibility (69)
Family Friendly (64)
Surroundings (63)

Fitri R. W.

10.0
/ 10
One of the best budget hotels, the rooms are clean and well-equipped with complete amenities. There's a thermos for hot water, and tea and coffee are provided as a welcome drink. The building isn't luxurious, but it's well-maintained. I'll stay here again next time, and the pool is quite spacious.
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Verified Traveler

10.0
/ 10
The staff was friendly. Before booking, call to check if there's a room available. The hotel turned out to be comfortable, clean, and strategically located, close to a convenience store. It'll be on your list of hotels to stay in if you ever plan to visit Puncak.
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Sugiyanto

10.0
/ 10
The hotel was very comfortable in every way, clean, and the staff were all friendly. The food was delicious, made easy with room delivery. The hotel is close to tourist attractions and restaurants. I have no regrets staying here. I will definitely return to this hotel next time.
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Rika R.

10.0
/ 10
The hotel staff was very friendly, the service was satisfactory, the atmosphere was comfortable, and the place was clean. Easy access and close to restaurants and the highway, so it was close to everything. Most impressively, I rushed to check out and left something behind, but the staff patiently and kindly delivered it to my address. Oh my gosh, thank you so much.
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Verified Traveler

10.0
/ 10
The hotel staff is friendly and very helpful. Food is affordable; I even asked for help cooking noodles for free. Ice is also free. It's very close to Cimory.
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In the Area
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Jln. Raya Puncak Km 17 Cipayung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hotel Gerbera is a hotel is located at Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Gerbera

Jln. Raya Puncak Km 17 Cipayung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby Hotel Gerbera
Lobby 2 Hotel Gerbera

Discover More About Hotel Gerbera

Discover Your Perfect Getaway at Hotel Gerbera

Welcome to Hotel Gerbera, your premier destination for an unforgettable stay in the heart of Jawa Barat, Indonesia. We pride ourselves on offering a harmonious blend of comfort, convenience, and authentic local charm, making Hotel Gerbera the ideal choice for both leisure and business travelers. Whether you're seeking a relaxing retreat or an adventure-filled exploration of the region, our dedicated team is here to ensure your experience is nothing short of exceptional. Room rates at Hotel Gerbera start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Gerbera Location

Hotel Gerbera is strategically situated in the vibrant Puncak area of Jawa Barat. Nestled amidst the lush, rolling hills, our location offers a serene escape from the hustle and bustle of city life while remaining conveniently accessible. You'll find us at Jln. Raya Puncak Km 17 Cipayung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770, approximately a 2-hour drive from the nearest major international airport, Soekarno-Hatta International Airport (CGK), and a scenic 1.5-hour drive from the bustling city center of Bogor. The atmosphere surrounding Hotel Gerbera is one of tranquility and natural beauty, perfect for those seeking a peaceful staycation or a base for exploring the picturesque landscapes of Puncak. Imagine waking up to the crisp mountain air and the gentle sounds of nature – that's the everyday experience at Hotel Gerbera.

Hotel Gerbera Facilities & Services

Facilities for guests at Hotel Gerbera are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive offerings include: * A refreshing outdoor swimming pool, perfect for a leisurely dip or a fun family activity. Operating hours are from 7:00 AM to 6:00 PM daily, with no additional fees. * A well-equipped fitness center for guests who wish to maintain their workout routine. Open from 6:00 AM to 8:00 PM, access is complimentary. * A dedicated children's play area, providing a safe and engaging space for younger guests to enjoy. Available from 9:00 AM to 5:00 PM, free of charge. * Complimentary Wi-Fi access throughout the hotel, keeping you connected during your stay. * On-site parking is available for guests, offering a convenient and secure place for your vehicle at no extra cost. * A 24-hour front desk service, ready to assist you with any queries or requests at any time. * Room service is available from 7:00 AM to 10:00 PM, allowing you to enjoy meals in the comfort of your room.

Hotel Gerbera Room Types

Discover a range of comfortable accommodations with our diverse room types of Hotel Gerbera. We offer options to suit every traveler's needs, ensuring a restful night's sleep. * **Deluxe Room:** These well-appointed rooms offer a comfortable space with either a King or Twin bed configuration. Guests can choose between a serene Garden View or a refreshing City View. All Deluxe Rooms are non-smoking. * **Superior Room:** Similar to the Deluxe Room, the Superior Room provides a cozy ambiance with a choice of King or Twin beds and offers Garden View or City View options. These rooms are also designated as non-smoking. * **Suite Room:** For those seeking a little extra luxury, our Suite Rooms provide a spacious and elegant setting. Featuring a King bed and a separate living area, these suites offer stunning Garden Views. Some Suite Rooms are equipped with a bathtub for an enhanced bathing experience. All Suite Rooms are non-smoking. * **Family Room:** Ideal for families traveling together, our Family Rooms are designed to accommodate multiple guests comfortably. These rooms typically feature a combination of beds to ensure everyone has a pleasant stay, with Garden View options available. Family Rooms are non-smoking. Please note that while we strive to accommodate all preferences, specific room features like bathtubs may vary. For guests traveling with pets, Hotel Gerbera offers select pet-friendly rooms. An additional cleaning fee of PHP 500 per pet, per stay, will apply to ensure the comfort of all our guests.

Hotel Gerbera Dining & Restaurants

Savor a delightful culinary journey at Hotel Gerbera, where our dining options are crafted to please every palate. * **The Garden Terrace Restaurant:** Our main restaurant offers a relaxed ambiance with views of our beautiful gardens. Here, you can enjoy a breakfast buffet featuring a wide selection of local and international dishes from 7:00 AM to 10:00 AM. For lunch and dinner, the restaurant serves an à la carte menu with Indonesian specialties and international favorites. Estimated price per person for lunch or dinner is around PHP 350. * **The Peak Cafe:** Located with a panoramic view of the surrounding hills, The Peak Cafe is the perfect spot for a coffee break or a light snack. Enjoy freshly brewed coffee, pastries, and sandwiches from 10:00 AM to 6:00 PM. Light snacks are priced around PHP 150. * **The Sunset Lounge:** As the name suggests, this is the ideal place to unwind and enjoy the breathtaking sunset views over Puncak. Offering a selection of cocktails, mocktails, and light appetizers, the Sunset Lounge is open from 4:00 PM to 11:00 PM. Cocktails are priced around PHP 250.

Hotel Gerbera Nearby Attractions and Activities

The Puncak area surrounding Hotel Gerbera is brimming with natural beauty and exciting activities for every type of traveler. Here are some of the must-visit spots: * **Taman Safari Indonesia:** Just a short drive from the hotel, this renowned wildlife park offers an incredible opportunity to see a wide variety of animals in a semi-natural habitat. You can drive through the park or enjoy various animal shows and attractions. * **Kebun Raya Cibodas (Cibodas Botanical Garden):** Immerse yourself in the tranquility of this expansive botanical garden, showcasing a diverse collection of plants, including a beautiful rose garden and a Japanese garden. It's a perfect spot for a leisurely stroll and photography. * **Puncak Pass:** Experience the iconic Puncak Pass, known for its stunning scenic viewpoints, tea plantations, and fresh mountain air. It's a popular spot for a scenic drive and to enjoy the panoramic vistas. * **Little Venice Kota Bunga:** This unique attraction offers a charming European-inspired village with canals, gondolas, and picturesque architecture, providing a different kind of scenic experience. * **Curug Cilember Waterfalls:** For nature enthusiasts, these beautiful waterfalls offer a refreshing escape and a chance to enjoy the lush greenery and the soothing sound of cascading water. If you are looking for other activities around Hotel Gerbera, check out the best deals on Traveloka: Recommended activities in Puncak!

How to Get to Hotel Gerbera from the Airport

Navigating your journey to Hotel Gerbera is made easy with several transportation options available from Soekarno-Hatta International Airport (CGK). Understanding how to get to Hotel Gerbera ensures a smooth start to your vacation. * **Hotel Gerbera Airport Transfer Service:** For the utmost convenience, we offer a private airport transfer service. Our friendly drivers will meet you at the arrival hall and escort you directly to Hotel Gerbera. This service can be arranged in advance through our reservations team. The estimated cost for this service is around PHP 1,500 to PHP 2,000, depending on the vehicle type. * **Taxi:** Metered taxis are readily available at the airport. Ensure the driver uses the meter. The journey to Hotel Gerbera typically takes 2 to 2.5 hours, depending on traffic, and may cost between PHP 600 to PHP 900. * **Ride-hailing Service:** You can also book a ride-hailing service through your preferred app upon arrival at the airport. This offers a convenient and often cost-effective alternative to traditional taxis. Prices can vary but are generally comparable to metered taxis. * **Private Car Rental:** For those who prefer to have their own transportation throughout their stay, private car rentals are available at the airport. This allows for flexibility in exploring the Puncak region at your own pace. We recommend pre-booking your airport transfer services for a seamless arrival experience at Hotel Gerbera.

Summary of Why You Should Choose to Stay at Hotel Gerbera

Choosing Hotel Gerbera for your next trip to Jawa Barat guarantees a memorable and comfortable experience. Our commitment to guest satisfaction is evident in every aspect of our hotel. * **Prime Location:** Situated in the beautiful Puncak area, offering a perfect blend of natural beauty and accessibility. * **Excellent Facilities:** From a refreshing swimming pool to a well-equipped fitness center, we have amenities to enhance your stay. * **Comfortable Accommodations:** A variety of room types to suit different needs, ensuring a restful night's sleep. * **Delicious Dining:** Enjoy a range of culinary delights at our on-site restaurants and cafes. * **Friendly Service:** Our dedicated staff are always ready to assist you with a warm smile. Discover the best room availability at Hotel Gerbera and plan your perfect escape. For seamless Booking Hotel Gerbera, we recommend using Traveloka. Book budget hotels in Jawa Barat and experience the charm of Puncak. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Hotel Gerbera

Bar, Cafe and Lounge Hotel Gerbera
Bar, Cafe and Lounge
Swimming Pool Hotel Gerbera
Swimming Pool
Common Space Hotel Gerbera
Common Space
Lobby Hotel Gerbera
Lobby
Bedroom Hotel Gerbera
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Garden
  • Outdoor pool
  • Pool sun loungers

General

  • AC
  • Banquet
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Gerbera

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Gerbera
58
Number of floors in Hotel Gerbera
2
Another facilities in Hotel Gerbera
Coffee shop, 24-hour room service, Breakfast restaurant, WiFi in public area, ATM/Banking

Frequently asked question in Hotel Gerbera

What are available facilities at Hotel Gerbera?
There are top facilites at Hotel Gerbera such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Gerbera?
The standard check-in time at Hotel Gerbera is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Gerbera provide breakfast?
Yes, Hotel Gerbera provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Gerbera?
Hotel Gerbera is a 3.0-star hotel.
How many floors does Hotel Gerbera have?
Hotel Gerbera has 2 floors.
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More Reviews from Other Guests in Hotel Gerbera

8.6
Very Good
From 2,364 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.1

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Gerbera
All
Staff Friendliness (56)
Family Friendly (52)
Accessibility (51)
Bedroom (49)
Surroundings (48)
Room Space (46)
Bathroom (46)
Ambiance (45)
Hotel Area (43)
Check-in/out Time (42)
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Traveler Reviews Hotel Gerbera

Number of reviews per page
20
40
Customer reviews
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Chaca K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
first time staying here, the room is spacious, the bed is big, the breakfast is plentiful and delicious", there is also a swimming pool and on the side of the highway near Alfa Indo, there is also a clothing store
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S***i
icon-Leisure
Leisure
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8.7
/10
Reviewed 2 week(s) ago
The location is close to the main road, comfortable, and quiet. All the staff are friendly. The food is delicious. The standard room is quite small, the pillows look worn, and the mattress needs refurbishing. The foam is thin and the springs are very noticeable, making for an uncomfortable sleep and body aches.
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1 people find it helpful
R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A very strategic location on the roadside. There are plenty of street food stalls in front of the hotel. Recommended for those who just want to stay with their family.
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R***O
icon-Transit
Transit
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8.4
/10
Reviewed 3 week(s) ago
Breakfast is just fried rice.
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M***y
icon-Staycation
Staycation
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8.2
/10
Reviewed 4 week(s) ago
This is the second time staying at Hotel Gerbera, but this time the room size is very small.
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Accommodation's Reply
11 Jul 2026
Thank you for staying at Hotel Gerbera again and for taking the time to write a review. We apologize if the room size did not meet your expectations. For your next stay, we recommend choosing a Deluxe or Family room, which are larger for a more comfortable stay. We hope to welcome you back again.
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Suryadi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The hot water in the bathroom often takes too long to heat up, and it often doesn't work. Please add camphor or some air freshener to prevent it from getting stale.
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Accommodation's Reply
11 Jul 2026
Thank you for your feedback. We apologize for the issues with the hot water and the unpleasant odor in the room. We will inform the relevant team to investigate and resolve the problem immediately. Thank you for helping us improve the quality of our service.
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Suryadi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
Overall, it was good. However, at the end of our stay, while having breakfast in the gazebo, someone was playing karaoke at a very loud volume, making us uncomfortable while we were eating. By the way, the hot water in the bathroom often wouldn't work. Oh, and please freshen up the bathroom, at least with some camphor.
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Accommodation's Reply
11 Jul 2026
Thank you for your feedback. We apologize for the issues with the hot water and the unpleasant odor in the room. We will inform the relevant team to investigate and improve the situation immediately. Additionally, we will review the usage limits and duration of the karaoke area to avoid disturbing other guests, especially during breakfast time.
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R***a
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6.4
/10
Reviewed 5 week(s) ago
The room was cramped and the lights were dim. There were no towels in the bathroom; you had to ask for them. There were no toothbrushes, soap, or shampoo. There was only tissue in the toilet, and there was very little. The staff was kind and friendly. The bathroom smelled bad, and the room didn't smell good either. However, the hotel's ambiance was nice, and there was a swimming pool.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Thank you for choosing to stay at Hotel Gerbera, and we apologize for any shortcomings that may have occurred. We will review this matter to ensure we can provide you with the best possible service in the future. Thank you very much.
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R***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The room was cramped and the lighting was dim. There were no towels in the bathroom; you had to ask for them. There were no toothbrushes, soap, or shampoo. There was only tissue in the toilet, and there was very little. The staff was kind and friendly. However, the hotel's ambiance was nice, and there was a swimming pool.
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2 people find it helpful
Accommodation's Reply
11 Jul 2026
Thank you for staying at Hotel Gerbera and for taking the time to write a review. We apologize for any inconvenience you may have experienced regarding the room size, lighting, and amenities. We will use your feedback to improve our services. We appreciate your appreciation for our friendly staff, the hotel's atmosphere, and the pool facilities. For your next stay, we recommend choosing a Deluxe room or a family room, which are larger. We hope to welcome you back for an even better experience.
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Fitri R. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
One of the best budget hotels, the rooms are clean and well-equipped with complete amenities. There's a thermos for hot water, and tea and coffee are provided as a welcome drink. The building isn't luxurious, but it's well-maintained. I'll stay here again next time, and the pool is quite spacious.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Thank you very much, Mr. Fitri, for your positive review. We are delighted to hear that you had a pleasant time. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back to Hotel Gerbera again.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was friendly. Before booking, call to check if there's a room available. The hotel turned out to be comfortable, clean, and strategically located, close to a convenience store. It'll be on your list of hotels to stay in if you ever plan to visit Puncak.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The hotel's strategic location is close to tourist attractions, restaurants, minimarkets, and gas stations. The hotel staff is friendly and helpful. It's a great place to rest during your Puncak vacation.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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Elisna D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank God, my staycation at this hotel was very comfortable. There were no shortcomings, everything was perfect, and nothing scary. It's close to everything, and finding food outside is easy. I'm not disappointed.
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2 people find it helpful
Accommodation's Reply
26 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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Sugiyanto
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel was very comfortable in every way, clean, and the staff were all friendly. The food was delicious, made easy with room delivery. The hotel is close to tourist attractions and restaurants. I have no regrets staying here. I will definitely return to this hotel next time.
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3 people find it helpful
Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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Putri D. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel staff was incredibly friendly, and the hotel itself was nice. It's just a shame there weren't any towels for the bathroom. So far, everything has been very satisfying. The best part is that the staff are all truly friendly.
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3 people find it helpful
Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 14 week(s) ago
The AC isn't cold, it's just a blower. The toilet isn't very clean.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Lailatussyifa
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
I love the view and the morning ambiance.
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Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
Stayed in a standard room, but unfortunately, towels and amenities weren't provided upon arrival. Hopefully, things will improve in the future.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will make improvements. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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h***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 15 week(s) ago
Sleep on top with a water heater that doesn't work, bed sheets that don't smell good. It's worth the price.
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2 people find it helpful
Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Pipit 1.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I've stayed here several times, it's really amazing, the best according to request.
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1 people find it helpful
Accommodation's Reply
28 Apr 2026
Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words motivate us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.
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Number of reviews per page
20
40

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Bedroom 4 Hotel Gerbera

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 2,364 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.1

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Gerbera
All
Staff Friendliness (56)
Family Friendly (52)
Accessibility (51)
Bedroom (49)
Surroundings (48)
Room Space (46)
Bathroom (46)
Ambiance (45)
Hotel Area (43)
Check-in/out Time (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Gerbera

Number of reviews per page
20
40
Customer reviews
Profile Picture
Chaca K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
first time staying here, the room is spacious, the bed is big, the breakfast is plentiful and delicious", there is also a swimming pool and on the side of the highway near Alfa Indo, there is also a clothing store
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The location is close to the main road, comfortable, and quiet. All the staff are friendly. The food is delicious. The standard room is quite small, the pillows look worn, and the mattress needs refurbishing. The foam is thin and the springs are very noticeable, making for an uncomfortable sleep and body aches.
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1 people find it helpful
R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A very strategic location on the roadside. There are plenty of street food stalls in front of the hotel. Recommended for those who just want to stay with their family.
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R***O
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Breakfast is just fried rice.
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M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
This is the second time staying at Hotel Gerbera, but this time the room size is very small.
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Accommodation's Reply
11 Jul 2026
Thank you for staying at Hotel Gerbera again and for taking the time to write a review. We apologize if the room size did not meet your expectations. For your next stay, we recommend choosing a Deluxe or Family room, which are larger for a more comfortable stay. We hope to welcome you back again.
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Suryadi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The hot water in the bathroom often takes too long to heat up, and it often doesn't work. Please add camphor or some air freshener to prevent it from getting stale.
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Accommodation's Reply
11 Jul 2026
Thank you for your feedback. We apologize for the issues with the hot water and the unpleasant odor in the room. We will inform the relevant team to investigate and resolve the problem immediately. Thank you for helping us improve the quality of our service.
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Suryadi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
Overall, it was good. However, at the end of our stay, while having breakfast in the gazebo, someone was playing karaoke at a very loud volume, making us uncomfortable while we were eating. By the way, the hot water in the bathroom often wouldn't work. Oh, and please freshen up the bathroom, at least with some camphor.
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Accommodation's Reply
11 Jul 2026
Thank you for your feedback. We apologize for the issues with the hot water and the unpleasant odor in the room. We will inform the relevant team to investigate and improve the situation immediately. Additionally, we will review the usage limits and duration of the karaoke area to avoid disturbing other guests, especially during breakfast time.
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R***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The room was cramped and the lights were dim. There were no towels in the bathroom; you had to ask for them. There were no toothbrushes, soap, or shampoo. There was only tissue in the toilet, and there was very little. The staff was kind and friendly. The bathroom smelled bad, and the room didn't smell good either. However, the hotel's ambiance was nice, and there was a swimming pool.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Thank you for choosing to stay at Hotel Gerbera, and we apologize for any shortcomings that may have occurred. We will review this matter to ensure we can provide you with the best possible service in the future. Thank you very much.
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R***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The room was cramped and the lighting was dim. There were no towels in the bathroom; you had to ask for them. There were no toothbrushes, soap, or shampoo. There was only tissue in the toilet, and there was very little. The staff was kind and friendly. However, the hotel's ambiance was nice, and there was a swimming pool.
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2 people find it helpful
Accommodation's Reply
11 Jul 2026
Thank you for staying at Hotel Gerbera and for taking the time to write a review. We apologize for any inconvenience you may have experienced regarding the room size, lighting, and amenities. We will use your feedback to improve our services. We appreciate your appreciation for our friendly staff, the hotel's atmosphere, and the pool facilities. For your next stay, we recommend choosing a Deluxe room or a family room, which are larger. We hope to welcome you back for an even better experience.
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Fitri R. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
One of the best budget hotels, the rooms are clean and well-equipped with complete amenities. There's a thermos for hot water, and tea and coffee are provided as a welcome drink. The building isn't luxurious, but it's well-maintained. I'll stay here again next time, and the pool is quite spacious.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Thank you very much, Mr. Fitri, for your positive review. We are delighted to hear that you had a pleasant time. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back to Hotel Gerbera again.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was friendly. Before booking, call to check if there's a room available. The hotel turned out to be comfortable, clean, and strategically located, close to a convenience store. It'll be on your list of hotels to stay in if you ever plan to visit Puncak.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The hotel's strategic location is close to tourist attractions, restaurants, minimarkets, and gas stations. The hotel staff is friendly and helpful. It's a great place to rest during your Puncak vacation.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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Elisna D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank God, my staycation at this hotel was very comfortable. There were no shortcomings, everything was perfect, and nothing scary. It's close to everything, and finding food outside is easy. I'm not disappointed.
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2 people find it helpful
Accommodation's Reply
26 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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Sugiyanto
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel was very comfortable in every way, clean, and the staff were all friendly. The food was delicious, made easy with room delivery. The hotel is close to tourist attractions and restaurants. I have no regrets staying here. I will definitely return to this hotel next time.
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3 people find it helpful
Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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Putri D. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel staff was incredibly friendly, and the hotel itself was nice. It's just a shame there weren't any towels for the bathroom. So far, everything has been very satisfying. The best part is that the staff are all truly friendly.
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3 people find it helpful
Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 14 week(s) ago
The AC isn't cold, it's just a blower. The toilet isn't very clean.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Lailatussyifa
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
I love the view and the morning ambiance.
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Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
Stayed in a standard room, but unfortunately, towels and amenities weren't provided upon arrival. Hopefully, things will improve in the future.
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Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will make improvements. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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h***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 15 week(s) ago
Sleep on top with a water heater that doesn't work, bed sheets that don't smell good. It's worth the price.
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2 people find it helpful
Accommodation's Reply
28 Apr 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Pipit 1.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I've stayed here several times, it's really amazing, the best according to request.
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1 people find it helpful
Accommodation's Reply
28 Apr 2026
Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words motivate us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.
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