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Hotel Grand Pinus Berastagi
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Hotel Grand Pinus Berastagi
Hotels
Preferred Partner
8.1
/10
Very Good
287 reviews
In the Area
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Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
Discover More About Hotel Grand Pinus Berastagi
Location
Hotel Grand Pinus Berastagi is a hotel in a good neighborhood, which is located at Berastagi.
About Hotel Grand Pinus Berastagi
Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Grand Pinus Berastagi will also give you a pleasant stay.
Hotel Grand Pinus Berastagi is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Hotel Grand Pinus Berastagi is the perfect place to stay that provides decent facilities as well as great services.
Have fun with various entertaining facilities for you and the whole family at Hotel Grand Pinus Berastagi, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Grand Pinus Berastagi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Grand Pinus Berastagi is suitable for you who value privacy during your stay.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Grand Pinus Berastagi is a hotel with great comfort and excellent service according to most hotel's guests.
Hotel Grand Pinus Berastagi is a wise choice for travelers visiting Berastagi.
All facilities in Hotel Grand Pinus Berastagi
Lobby
Accommodation Services
Exterior
Bedroom
Others
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Public Facilities
- Parking
- Room service
- WiFi in public area
Hotel Services
- Front desk
- 24-hour Receptionist
- Limited hours room service
Connectivity
- Free WiFi
General
- Terrace
Accommodation Policy & General Information in Hotel Grand Pinus Berastagi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hotel Grand Pinus Berastagi | 18 |
Number of floors in Hotel Grand Pinus Berastagi | 2 |
Another facilities in Hotel Grand Pinus Berastagi | Cable TV, Desk, Shower, TV, Room service |
Frequently asked question in Hotel Grand Pinus Berastagi
What are available facilities at Hotel Grand Pinus Berastagi?
There are top facilites at Hotel Grand Pinus Berastagi such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Pinus Berastagi?
The standard check-in time at Hotel Grand Pinus Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Grand Pinus Berastagi
Traveloka (287)
8.1
Very Good
From 287 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.2
Meal
8.0
Location
8.1
Service and Facilites
8.2
People often mention about Hotel Grand Pinus Berastagi
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Bedroom (11)
Bathroom (11)
Ambiance (10)
Surroundings (9)
Accessibility (9)
Staff Friendliness (8)
Room Space (8)
Soundproof (8)
Distance to City Center (7)
Check-in/out Time (7)
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Traveler Reviews Hotel Grand Pinus Berastagi
Number of reviews per page
20
40
Customer reviews
Bagus P.
Staycation
9.4
/10
Reviewed 5 day(s) ago
Worth it, compared to others, when it's the weekend the prices are outrageous.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Thank you for your review. We strive to provide comfortable and affordable accommodations for our guests. See you again soon.
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r***i
8.2
/10
Reviewed 1 week(s) ago
Nice and uncomplicated, with a peaceful atmosphere. It's perfect for those looking for accommodation in the Berastagi area.
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Accommodation's Reply
30 Jul 2025
Thank you for enjoying your stay at Hotel Grand Pinus Berastagi. We look forward to welcoming you back in the future. Best regards.
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J***o
Leisure
8.2
/10
Reviewed 3 week(s) ago
The parking lot is narrow especially when it's busy, but otherwise it's okay.
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Accommodation's Reply
17 Jul 2025
Thank you for staying at Hotel Grand Pinus. Your comments are valuable input for our improvements.
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A***i
Leisure
5.4
/10
Reviewed 4 week(s) ago
1 plus point only for the early checked in we got. other than that is total disaster and nightmare. not a hotel, more like a homestay. never comeback
1 people find it helpful
Accommodation's Reply
17 Jul 2025
We apologize for your experience. This is a step in our efforts to improve. We always strive to provide affordable and comfortable accommodations for our customers.
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Hendri H.
6.3
/10
Reviewed 5 week(s) ago
no towel even you had check ini. you must wait until 15:00.
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Accommodation's Reply
17 Jul 2025
We apologize for the inconvenience and for our negligence in anticipating the large number of guests during the long weekend. This is a step forward for us to improve.
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J***y
Leisure
5.0
/10
Reviewed 5 week(s) ago
The bathroom is very dirty and the floor condition is very yellow.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Thank you for your input, it is an improvement for us to provide affordable accommodation with the service, comfort and cleanliness that customers expect.
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S***n
8.7
/10
Reviewed 7 week(s) ago
The room is comfortable, but the waiters are not very friendly.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Thank you for staying at Grand Pinus, your feedback is an improvement for us.
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Y***a
Staycation
8.8
/10
Reviewed 11 week(s) ago
The price is quite affordable and the location is close to the city center.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for your visit, we are happy to provide comfortable and affordable accommodation.
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g***e
8.5
/10
Reviewed 12 week(s) ago
The staff is friendly. Suggestion, provide a kettle in each room.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for staying with us, your feedback is very valuable to us.
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N***u
Leisure
10.0
/10
Reviewed 12 week(s) ago
OK, very good and very nice. Come again later.
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2 people find it helpful
Accommodation's Reply
19 May 2025
We are glad that you enjoyed your stay at Hotel Grand Pinus, see you on another occasion.
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ra
riky a.
Staycation
8.1
/10
Reviewed 15 week(s) ago
The hotel staff is nice and helpful, but the soundproofing is very limited, so you can hear activities from outside such as the sound of hammering, the sound of the water pump turning on, and so on, but everything else is okay.
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2 people find it helpful
Accommodation's Reply
19 May 2025
Thank you Mr. Riky for staying at the Grand Pinus Hotel. Thank you for your input for our improvements.
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M***d
Staycation
6.7
/10
Reviewed 16 week(s) ago
The water heater doesn't turn on, the water is dirty.
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Accommodation's Reply
17 Jul 2025
We apologize for the inconvenience you experienced. It's something we're aware of. We use a gas water heater for hot water, so it's available 24/7. However, we may encounter issues such as running out of gas. If this happens and you report it to our staff, we will be happy to provide a solution immediately. Best regards.
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M***D
Leisure
5.0
/10
Reviewed 16 week(s) ago
The rooms were overpriced. Not worth it. The parking was limited and not safe. I've parked beside the management office and my car tire was flattened. The hot water was not functioning. Our request to change rooms was also not being entertained. Please avoid this hotel.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
We apologize for the unpleasant experience you experienced. Prices during peak season (New Year/Eid) do indeed increase significantly. However, we always strive to provide comfortable and affordable accommodations compared to other similar accommodations. Your feedback is valuable and will help us improve. Thank you.
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D***a
Leisure
6.2
/10
Reviewed 17 week(s) ago
The staff is friendly and nice, it's just that the bathroom smells and there were a lot of flies when we stayed. The breakfast menu is delicious. If you stay for 1 night, it's okay.
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Accommodation's Reply
09 Apr 2025
Thank you for staying at Hotel Grand Pinus Berastagi. Your input is very valuable and becomes our improvement.
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S***g
Staycation
8.2
/10
Reviewed 18 week(s) ago
Staff was very friendly, price vs room 👍, recommended.
4 people find it helpful
Accommodation's Reply
09 Apr 2025
Thank you for staying at Hotel Grand Pinus. We always strive to provide clean and comfortable accommodation at affordable prices. See you next time.
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Tl
Timotius l.
Business
8.5
/10
Reviewed 23 week(s) ago
The place is clean and the mattress is soft
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3 people find it helpful
Accommodation's Reply
27 Feb 2025
Thank you, we are glad that Mr. Timotius enjoyed his stay at the Grand Pinus Hotel, see you on another occasion, Sir.
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M***D
Staycation
8.5
/10
Reviewed 25 week(s) ago
Good stay and wonderful view and breeze
1 people find it helpful
Accommodation's Reply
27 Feb 2025
Thak you for staying at Hotel Grand Pinus. Till we meet you again Sir.
ID
Irwan D. T. S.
Leisure
8.3
/10
Reviewed 28 week(s) ago
Hot water for bathing is not working.
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2 people find it helpful
Accommodation's Reply
22 Jan 2025
We apologize for the inconvenience, our staff is happy to help if you report the problem you are facing at another time.
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d***u
8.2
/10
Reviewed 29 week(s) ago
The place is nice, the atmosphere is also nice, but the road to the hotel is a bit bad.
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3 people find it helpful
Accommodation's Reply
22 Jan 2025
We are glad you enjoyed your stay at Grand Pinus. See you next time.
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Rudi C.
8.0
/10
Reviewed 29 week(s) ago
The blanket smells a bit unpleasant, like it hasn't been changed.
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3 people find it helpful
Accommodation's Reply
22 Jan 2025
Thank you for your input, Mr. Rudi, it will be an improvement for us. See you on another occasion.
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Number of reviews per page
20
40
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