Hotel Grand Pinus Berastagi

Hotels
Preferred Partner Plus
8.2
/10
Very Good
380 reviews
In the Area
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Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Excellent Mountain View
Located in Quiet Neighborhood
+2 more
Hotel Grand Pinus Berastagi is a hotel is located at Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Grand Pinus Berastagi

Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Welcome to

Hotel Grand Pinus Berastagi

, your premier destination for an unforgettable stay in the breathtaking landscapes of Sumatra Utara, Indonesia. Nestled amidst lush greenery and offering stunning views, Hotel Grand Pinus Berastagi provides a serene escape for travelers seeking comfort, relaxation, and adventure. Whether you're planning a family vacation, a romantic getaway, or a solo exploration, our hotel promises an exceptional experience tailored to your needs. Discover the charm of Berastagi and let Hotel Grand Pinus Berastagi be your home away from home.

Hotel Grand Pinus Berastagi Location

Hotel Grand Pinus Berastagi is conveniently situated in the vibrant Karo region of Sumatra Utara. Located at {localAddressString}, our hotel offers a tranquil retreat while remaining accessible to the area's natural wonders and local culture. It is approximately a 2-3 hour drive from Kualanamu International Airport (KNO), making it a perfect destination for those looking to explore the highlands. The atmosphere surrounding Hotel Grand Pinus Berastagi is one of peaceful serenity, with cool mountain air and picturesque views, offering a welcome respite from the hustle and bustle of city life. It's an ideal base for exploring the unique charm of Berastagi.

Hotel Grand Pinus Berastagi Facilities & Services

Facilities for guests at Hotel Grand Pinus Berastagi are designed to ensure a comfortable and enjoyable stay for everyone. We pride ourselves on offering a comprehensive range of amenities and services to cater to all your needs.

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for both adults and children. Open daily from 7:00 AM to 6:00 PM. Entrance is complimentary for hotel guests.
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant. Operating hours are from 7:00 AM to 10:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access available throughout the hotel premises.
  • Parking:

    Ample free parking space is available for guests who are traveling by car.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any requests or inquiries.
  • Room Service:

    Enjoy the convenience of in-room dining from 7:00 AM to 10:00 PM.
  • Children's Play Area:

    A dedicated space for our younger guests to play and have fun safely.

Hotel Grand Pinus Berastagi Room Types

Discover a variety of accommodations to suit your preferences with the diverse room types of Hotel Grand Pinus Berastagi. Each room is thoughtfully designed to provide comfort and convenience, ensuring a restful stay.

  • Deluxe Room:

    Available with a Garden View or City View. These rooms are non-smoking and feature a comfortable queen-sized bed. Some Deluxe rooms may include a bathtub.
  • Superior Room:

    Offering a choice of Garden View or City View. These non-smoking rooms are perfect for couples or solo travelers.
  • Family Room:

    Ideal for families, these spacious rooms come with multiple beds and a Garden View. Designed to accommodate families comfortably, these rooms are non-smoking.
  • Suite:

    Our luxurious Suites offer expansive living space and premium amenities, with a choice of Garden View or City View. These non-smoking suites often feature a separate living area and a bathtub for an enhanced experience.

Please note that while most rooms are non-smoking, specific requests can be made. For guests traveling with pets, please inquire directly with the hotel regarding pet-friendly room availability and any associated cleaning fees, which will be communicated in Philippine Pesos (PHP) if applicable.

Hotel Grand Pinus Berastagi Dining & Restaurants

Indulge your taste buds at Hotel Grand Pinus Berastagi's dining establishments, where culinary excellence meets warm hospitality. Our on-site restaurant offers a delightful gastronomic journey.

  • Grand Pinus Restaurant:

    Our main dining venue, serving a delectable array of Indonesian specialties and international favorites. Enjoy breakfast, lunch, and dinner in a relaxed ambiance. Estimated price per person for a meal ranges from PHP 400 to PHP 800. Operating hours: 7:00 AM to 10:00 PM daily.

We focus on fresh, locally sourced ingredients to bring you the authentic flavors of Sumatra Utara. Whether you're craving traditional dishes or international comfort food, our culinary team is dedicated to providing a memorable dining experience.

Hotel Grand Pinus Berastagi Nearby Attractions and Activities

Explore the captivating beauty and cultural richness of the Karo region surrounding Hotel Grand Pinus Berastagi. Here are some must-visit attractions and activities:

  • Mount Sibayak:

    Embark on an invigorating hike to the summit of this active volcano for breathtaking panoramic views and a chance to witness volcanic activity.
  • Taman Lau Debuk-Debuk:

    Relax and rejuvenate in the natural hot springs, known for their therapeutic properties.
  • Berastagi Highland:

    Wander through the vibrant local markets, sample fresh produce, and experience the local way of life.
  • Gundaling Farmstead:

    A charming spot offering beautiful views, animal encounters, and a chance to enjoy the cool mountain air.
  • Lingga Village:

    Immerse yourself in the traditional Karo Batak culture by visiting this historic village with its unique longhouses.

If you are looking for other activities around Hotel Grand Pinus Berastagi, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hotel Grand Pinus Berastagi from the Airport

Navigating your journey to Hotel Grand Pinus Berastagi is made easy with several transportation options. Whether you prefer convenience or a more local experience, we've got you covered. Understanding how to get to Hotel Grand Pinus Berastagi ensures a smooth start to your vacation.

  • Private Airport Transfer:

    For the utmost convenience, the Hotel Grand Pinus Berastagi offers a dedicated airport transfer service. This pre-booked service ensures a seamless journey directly to the hotel. Prices vary depending on vehicle type and can be arranged in advance.
  • Taxi Services:

    Metered taxis are readily available at Kualanamu International Airport (KNO). The journey to Hotel Grand Pinus Berastagi typically takes 2-3 hours, with fares estimated between PHP 800 to PHP 1,200, depending on traffic conditions.
  • Ride-hailing Services:

    You can also opt for ride-hailing services available at the airport. These services offer a convenient and often cost-effective way to reach the hotel. Prices are comparable to metered taxis.
  • Rental Car:

    For those who prefer to explore at their own pace, car rental services are available at the airport. This provides flexibility for your entire stay in Sumatra Utara.

We recommend pre-booking your transportation or inquiring about the hotel's airport transfer services for a hassle-free arrival.

Summary of Why You Should Choose to Stay at Hotel Grand Pinus Berastagi

Choosing Hotel Grand Pinus Berastagi for your next getaway promises an experience filled with comfort, natural beauty, and exceptional service. With a wide range of amenities and a prime location, it's the perfect base for exploring Sumatra Utara.

  • Stunning Location:

    Enjoy the serene mountain atmosphere and picturesque views that Berastagi is famous for.
  • Comfortable Accommodations:

    A variety of room types are available to suit every traveler's needs, ensuring a restful night's sleep. Check for

    Room availability at Hotel Grand Pinus Berastagi

    to find your perfect match.
  • Excellent Facilities:

    From a refreshing swimming pool to a dedicated children's play area, we cater to all ages.
  • Convenient Access:

    Easily accessible and a great starting point for exploring local attractions.
  • Warm Hospitality:

    Our dedicated staff are committed to making your stay memorable and enjoyable.

Ready to experience the magic of Berastagi?

Booking Hotel Grand Pinus Berastagi

is simple and convenient through Traveloka. Discover great deals and secure your ideal room today!

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All facilities in Hotel Grand Pinus Berastagi

Bar, Cafe and Lounge Hotel Grand Pinus Berastagi
Bar, Cafe and Lounge
Common Space Hotel Grand Pinus Berastagi
Common Space
Lobby Hotel Grand Pinus Berastagi
Lobby
Accommodation Services Hotel Grand Pinus Berastagi
Accommodation Services
Exterior Hotel Grand Pinus Berastagi
Exterior

Food and Drinks

  • A la carte lunch
  • Breakfast
  • Breakfast and lunch
  • Breakfast (surcharge)
  • Brunch
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Snacks

General

  • Family room
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Breakfast restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Supermarket

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • Limited hours room service

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hotel Grand Pinus Berastagi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Grand Pinus Berastagi
18
Number of floors in Hotel Grand Pinus Berastagi
2
Another facilities in Hotel Grand Pinus Berastagi
A la carte lunch, Breakfast, Breakfast and lunch, Breakfast (surcharge), Brunch

Frequently asked question in Hotel Grand Pinus Berastagi

What are available facilities at Hotel Grand Pinus Berastagi?
There are top facilites at Hotel Grand Pinus Berastagi such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Pinus Berastagi?
The standard check-in time at Hotel Grand Pinus Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Grand Pinus Berastagi provide breakfast?
Yes, Hotel Grand Pinus Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Grand Pinus Berastagi?
Hotel Grand Pinus Berastagi is a 0.0-star hotel.
How many floors does Hotel Grand Pinus Berastagi have?
Hotel Grand Pinus Berastagi has 2 floors.
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More Reviews from Other Guests in Hotel Grand Pinus Berastagi

8.2
Very Good
From 380 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.2

Service and Facilites

8.2

People often mention about Hotel Grand Pinus Berastagi
All
Bedroom (23)
Ambiance (20)
Bathroom (20)
Staff Friendliness (19)
Accessibility (18)
Distance to City Center (17)
Hotel Area (17)
Surroundings (15)
Room Space (15)
Check-in/out Time (14)
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Traveler Reviews Hotel Grand Pinus Berastagi

Number of reviews per page
20
40
Customer reviews
A***r
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 day(s) ago
The hotel is very friendly to our wallet and the service from the receptionist is very good.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thank you Grand Pinus, the hotel is nice, not far from the KFC restaurant
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Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay and hope to see you again in the future.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thank you Grand Pine, the hotel is nice.
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Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay and hope to see you again in the future.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel was comfortable, but the service wasn't very warm. We only stayed one night, so otherwise, it was okay.
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Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay. Thank you for your feedback, which will help us to improve. We look forward to seeing you again soon.
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M***n
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
Friendly staff, quick check-in, and decent comfort. The rooms are old, and the hot water doesn't work. The asphalt access road to the hotel is crumbling.
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2 people find it helpful
Accommodation's Reply
25 Jun 2026
Thank you for your feedback. Your suggestions are invaluable in helping us improve our products. We look forward to serving you again.
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Please provide air freshener and camphor in the room and toilet, overall good.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. Your comments are invaluable for our improvement and encourage us to continue providing affordable, clean, and comfortable accommodation to our customers.
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B***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
It's absolutely filthy, unkempt, and you wake up feeling itchy. Highly not recommended.
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Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve our accommodations. We always strive to provide our customers with affordable, clean, and comfortable lodging.
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B***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 7 week(s) ago
The room was extremely dirty, smelled musty, and was poorly maintained. There was no cleanliness whatsoever. The bathroom amenities were incomplete. It was simply not good.
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Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve. We always strive to provide our customers with affordable, clean, and comfortable accommodations.
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a***l
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
The back of the hotel is very noisy, the beds are dirty
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1 people find it helpful
Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve. We always strive to provide our customers with affordable, clean, and comfortable accommodations.
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Zulfadli S.
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Staycation
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9.4
/10
Reviewed 8 week(s) ago
First time staying here. The room was quite clean and comfortable. The staff was also quite friendly 👍
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Accommodation's Reply
08 May 2026
Thank you, Mr. Zulfadli. We are glad you enjoyed your stay at the Grand Pinus Berastagi Hotel. We always provide comfortable accommodations at reasonable prices. We hope to welcome you back again soon. Sincerely,
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F***r
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8.8
/10
Reviewed 10 week(s) ago
Good, strategic location, quite good service.
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Accommodation's Reply
23 Apr 2026
Thank you for staying at Grand Pinus Hotel. We always provide comfortable and affordable accommodations to all our guests. Sincerely,
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Retno M.
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8.5
/10
Reviewed 11 week(s) ago
It's fun, the water heater is great.
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Accommodation's Reply
14 Apr 2026
Thank you, Mr. Retno. We're glad you enjoyed your stay at the Grand Pinus. We look forward to seeing you again next time.
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very cool... Clean.. Tidy room.. Only the place in the hotel is a bit messy... Still I give it 10/10.
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Accommodation's Reply
14 Apr 2026
Thank you for your review and feedback. It helps us improve our services and increase customer satisfaction. We are committed to providing comfortable and affordable accommodations for our guests.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The friendly staff helped us choose our preferred room. This hotel is a great alternative if you're visiting Brastagi.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that all our guests enjoyed their stay at Grand Pinus Hotel. We look forward to seeing you again next time.
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P***T
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Clean, good service and facilities
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Thank you! We're glad you enjoyed your stay at Grand Pinus. We look forward to seeing you again!
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D***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 13 week(s) ago
The sound of the machine or something was really loud, the bed smelled of massage oil, it hadn't been cleaned, it was left by the previous guest.
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Accommodation's Reply
08 Apr 2026
We apologize for any inconvenience this may cause. We are working to resolve this issue. Thank you.
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F***Y
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10.0
/10
Reviewed 13 week(s) ago
The room is comfortable, cool, and clean.
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1 people find it helpful
Accommodation's Reply
31 Mar 2026
Thank you for staying at Grand Pinus Hotel. We look forward to seeing you next time.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 14 week(s) ago
The TV couldn't be used, the reason was that the satellite dish was broken, it should have been repaired immediately, we were confused and had nothing to watch during our break.
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
We apologize for any damage to our facilities and for any facilities being unavailable during your stay. Please let us know. Thank you.
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The hotel is very comfortable, I have been here many times.
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Thank you for visiting our store. We look forward to seeing you again.
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M***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 22 week(s) ago
The hotel staff at night were unfriendly and unfriendly. The Wi-Fi wouldn't connect (whether paid for or not).
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
We apologize for any inconvenience you may have experienced. Please provide feedback for our improvement. Thank you.
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Number of reviews per page
20
40

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Lobby 4 Hotel Grand Pinus Berastagi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 380 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.2

Service and Facilites

8.2

People often mention about Hotel Grand Pinus Berastagi
All
Bedroom (23)
Ambiance (20)
Bathroom (20)
Staff Friendliness (19)
Accessibility (18)
Distance to City Center (17)
Hotel Area (17)
Surroundings (15)
Room Space (15)
Check-in/out Time (14)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Grand Pinus Berastagi

Number of reviews per page
20
40
Customer reviews
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The hotel is very friendly to our wallet and the service from the receptionist is very good.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thank you Grand Pinus, the hotel is nice, not far from the KFC restaurant
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Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay and hope to see you again in the future.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thank you Grand Pine, the hotel is nice.
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Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay and hope to see you again in the future.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel was comfortable, but the service wasn't very warm. We only stayed one night, so otherwise, it was okay.
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Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay. Thank you for your feedback, which will help us to improve. We look forward to seeing you again soon.
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M***n
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
Friendly staff, quick check-in, and decent comfort. The rooms are old, and the hot water doesn't work. The asphalt access road to the hotel is crumbling.
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2 people find it helpful
Accommodation's Reply
25 Jun 2026
Thank you for your feedback. Your suggestions are invaluable in helping us improve our products. We look forward to serving you again.
Translated by Google Icon
See original
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Please provide air freshener and camphor in the room and toilet, overall good.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. Your comments are invaluable for our improvement and encourage us to continue providing affordable, clean, and comfortable accommodation to our customers.
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B***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
It's absolutely filthy, unkempt, and you wake up feeling itchy. Highly not recommended.
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Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve our accommodations. We always strive to provide our customers with affordable, clean, and comfortable lodging.
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B***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 7 week(s) ago
The room was extremely dirty, smelled musty, and was poorly maintained. There was no cleanliness whatsoever. The bathroom amenities were incomplete. It was simply not good.
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Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve. We always strive to provide our customers with affordable, clean, and comfortable accommodations.
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a***l
icon-origin-TRAVELOKA
6.4
/10
Reviewed 8 week(s) ago
The back of the hotel is very noisy, the beds are dirty
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1 people find it helpful
Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve. We always strive to provide our customers with affordable, clean, and comfortable accommodations.
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Zulfadli S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
First time staying here. The room was quite clean and comfortable. The staff was also quite friendly 👍
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Accommodation's Reply
08 May 2026
Thank you, Mr. Zulfadli. We are glad you enjoyed your stay at the Grand Pinus Berastagi Hotel. We always provide comfortable accommodations at reasonable prices. We hope to welcome you back again soon. Sincerely,
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F***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Good, strategic location, quite good service.
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Accommodation's Reply
23 Apr 2026
Thank you for staying at Grand Pinus Hotel. We always provide comfortable and affordable accommodations to all our guests. Sincerely,
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Retno M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
It's fun, the water heater is great.
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Accommodation's Reply
14 Apr 2026
Thank you, Mr. Retno. We're glad you enjoyed your stay at the Grand Pinus. We look forward to seeing you again next time.
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very cool... Clean.. Tidy room.. Only the place in the hotel is a bit messy... Still I give it 10/10.
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Accommodation's Reply
14 Apr 2026
Thank you for your review and feedback. It helps us improve our services and increase customer satisfaction. We are committed to providing comfortable and affordable accommodations for our guests.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The friendly staff helped us choose our preferred room. This hotel is a great alternative if you're visiting Brastagi.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that all our guests enjoyed their stay at Grand Pinus Hotel. We look forward to seeing you again next time.
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P***T
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8.5
/10
Reviewed 12 week(s) ago
Clean, good service and facilities
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Thank you! We're glad you enjoyed your stay at Grand Pinus. We look forward to seeing you again!
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D***a
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6.6
/10
Reviewed 13 week(s) ago
The sound of the machine or something was really loud, the bed smelled of massage oil, it hadn't been cleaned, it was left by the previous guest.
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Accommodation's Reply
08 Apr 2026
We apologize for any inconvenience this may cause. We are working to resolve this issue. Thank you.
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F***Y
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10.0
/10
Reviewed 13 week(s) ago
The room is comfortable, cool, and clean.
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1 people find it helpful
Accommodation's Reply
31 Mar 2026
Thank you for staying at Grand Pinus Hotel. We look forward to seeing you next time.
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G***t
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Leisure
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6.8
/10
Reviewed 14 week(s) ago
The TV couldn't be used, the reason was that the satellite dish was broken, it should have been repaired immediately, we were confused and had nothing to watch during our break.
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
We apologize for any damage to our facilities and for any facilities being unavailable during your stay. Please let us know. Thank you.
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D***i
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9.4
/10
Reviewed 17 week(s) ago
The hotel is very comfortable, I have been here many times.
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Thank you for visiting our store. We look forward to seeing you again.
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M***a
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8.1
/10
Reviewed 22 week(s) ago
The hotel staff at night were unfriendly and unfriendly. The Wi-Fi wouldn't connect (whether paid for or not).
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
We apologize for any inconvenience you may have experienced. Please provide feedback for our improvement. Thank you.
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