Hotel Grand Pinus Berastagi is a hotels that has been welcoming guests since 2020.
There are 18 rooms spread across 2 floors.
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Hotel Grand Pinus Berastagi
Hotels
Preferred Partner Plus
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8.3
/10
Very Good
413 reviews
In the Area
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Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
Main Facilities
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Parking
Family room
Laundry
ATM/Banking
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Excellent Mountain View
Located in Quiet Neighborhood
+2 more
What's around Hotel Grand Pinus Berastagi
Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Discover More About Hotel Grand Pinus Berastagi
General Information
Hotel Grand Pinus Berastagi is a hotels that has been welcoming guests since 2020. There are 18 rooms spread across 2 floors.
Location
Located at Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara in Karo, Indonesia. Those looking to explore will find Gereja Protestan Persekutuan, Masjid Hajjah Helmiaty, and Puri Asri Tara Medang, Blok K, 34 a. Pak Tere Pandiangan nearby.
Facilities & Amenities
Hotel Grand Pinus Berastagi has Parking, Family room, Laundry, ATM/Banking, Room service, and more.
Contact
Email: grandorriberastagi@yahoo.com
Phone number: +6282361194667
All facilities in Hotel Grand Pinus Berastagi
Others
Public Facilities
- Room service
Meals & Dining
- Continental breakfast
- Breakfast
Nearby Facilities
- Grocery store
- Launderette
- Supermarket
- ATM/Bank
Guest Services
- Front desk
- 24-hour front desk
Accommodation Facilities
- Terrace
- Smoking area
- Family room
- Car park
Connectivity
- Wi-Fi
- Wi-Fi in public areas
Accommodation Policy & General Information in Hotel Grand Pinus Berastagi
IMPORTANT_NOTICE
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Grand Pinus Berastagi | 18 |
Number of floors in Hotel Grand Pinus Berastagi | 2 |
Another facilities in Hotel Grand Pinus Berastagi | Room service, Continental breakfast, Breakfast, Grocery store, Launderette |
Frequently asked question in Hotel Grand Pinus Berastagi
What is normal check-in & check-out time at Hotel Grand Pinus Berastagi?
The standard check-in time at Hotel Grand Pinus Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Grand Pinus Berastagi provide breakfast?
Yes, Hotel Grand Pinus Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Grand Pinus Berastagi
Hotel Grand Pinus Berastagi has a 0.0-star rating.
How many floors does Hotel Grand Pinus Berastagi have?
Hotel Grand Pinus Berastagi has 2.
How many rooms are available at Hotel Grand Pinus Berastagi
Hotel Grand Pinus Berastagi has 18.
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More Reviews from Other Guests in Hotel Grand Pinus Berastagi
Overall Ratings & Reviews Hotel Grand Pinus Berastagi
Traveloka (413)
8.3
Very Good
From 413 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.2
Meal
8.2
Location
8.2
Service and Facilites
8.1
People often mention about Hotel Grand Pinus Berastagi
All
Bedroom (28)
Ambiance (25)
Staff Friendliness (23)
Bathroom (23)
Distance to City Center (22)
Accessibility (21)
Hotel Area (20)
Room Space (19)
Surroundings (17)
Check-in/out Time (16)
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Traveler Reviews Hotel Grand Pinus Berastagi
Number of reviews per page
20
40
Customer reviews
Verified Traveler
8.5
/10
Reviewed 1 week(s) ago
Access to the city of Berastagi is not far.
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B***g
9.1
/10
Reviewed 3 week(s) ago
Cool, clean, comfortable location.. Spacious parking area..
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S***i
Leisure
8.5
/10
Reviewed 3 week(s) ago
One of the comfortable and strategically located places to stay.
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P***n
Leisure
8.5
/10
Reviewed 10 week(s) ago
A budget hotel close to Berastagi town. Excellent, always a great choice for families.
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Accommodation's Reply
03 Sep 2026
Thank you for staying at Grand Pinus Berastagi Hotel. We are committed to providing comfortable and affordable accommodations for all our guests. We look forward to welcoming you again.
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T***a
8.1
/10
Reviewed 13 week(s) ago
The staff is very rude, using it every now and then... The hot water uses gas, so I'm afraid to use it.
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Accommodation's Reply
03 Sep 2026
Thank you for staying at Grand Pinus Berastagi Hotel. We apologize for any inconvenience caused by our staff's service and hope this feedback will help us improve our services in the future. We are committed to always providing comfortable and affordable accommodations for all our guests. We look forward to seeing you again.
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K***a
Leisure
9.7
/10
Reviewed 17 week(s) ago
This accommodation is recommended for families. The rooms are spacious, clean, and quiet.
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Accommodation's Reply
23 Jul 2026
Thank you. We are glad you enjoyed your stay at the Grand Pinus Hotel and we hope to welcome you back again soon. Sincerely,
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J***y
10.0
/10
Reviewed 17 week(s) ago
Great, friendly staff, affordable prices.
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Thank you. We are always committed to providing affordable and comfortable accommodations for everyone. See you again soon!
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J***T
Leisure
6.0
/10
Reviewed 17 week(s) ago
The hotel's location is good, but the bedroom smells musty, the bed is old-fashioned, there are cockroaches on the pillows, and the hot water doesn't work. For 500,000 Rupiah, it's very expensive.
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2 people find it helpful
Accommodation's Reply
07 Jul 2026
Thank you for your feedback. We apologize for any inconvenience. Prices during peak weekend season may vary depending on demand from online retailers. Thank you.
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to
tamlog o.
9.0
/10
Reviewed 18 week(s) ago
There was still a lot of dust in the room.
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Accommodation's Reply
07 Jul 2026
Thank you for staying at Grand Pinus Hotel. Your feedback is very important to our improvement. Thank you.
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E***a
8.2
/10
Reviewed 19 week(s) ago
The hotel staff was friendly and very helpful. The TV wouldn't turn on. The bathroom sink was leaking. Maybe this can be fixed in the future 😊
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
Thank you for staying at Grand Pinus Hotel. Your feedback is very important to our improvement. Thank you.
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A***r
Leisure
8.5
/10
Reviewed 19 week(s) ago
The hotel is very friendly to our wallet and the service from the receptionist is very good.
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Accommodation's Reply
07 Jul 2026
Thank you for staying at Grand Pinus Hotel. We look forward to seeing you again. Thank you.
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A***i
10.0
/10
Reviewed 19 week(s) ago
Thank you Grand Pinus, the hotel is nice, not far from the KFC restaurant
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay and hope to see you again in the future.
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A***i
10.0
/10
Reviewed 19 week(s) ago
Thank you Grand Pine, the hotel is nice.
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Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay and hope to see you again in the future.
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M***i
Leisure
8.2
/10
Reviewed 21 week(s) ago
The hotel was comfortable, but the service wasn't very warm. We only stayed one night, so otherwise, it was okay.
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Accommodation's Reply
25 Jun 2026
Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay. Thank you for your feedback, which will help us to improve. We look forward to seeing you again soon.
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M***n
8.0
/10
Reviewed 22 week(s) ago
Friendly staff, quick check-in, and decent comfort. The rooms are old, and the hot water doesn't work. The asphalt access road to the hotel is crumbling.
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5 people find it helpful
Accommodation's Reply
25 Jun 2026
Thank you for your feedback. Your suggestions are invaluable in helping us improve our products. We look forward to serving you again.
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K***a
Staycation
8.5
/10
Reviewed 24 week(s) ago
Please provide air freshener and camphor in the room and toilet, overall good.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your feedback. Your comments are invaluable for our improvement and encourage us to continue providing affordable, clean, and comfortable accommodation to our customers.
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B***a
5.0
/10
Reviewed 25 week(s) ago
It's absolutely filthy, unkempt, and you wake up feeling itchy. Highly not recommended.
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Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve our accommodations. We always strive to provide our customers with affordable, clean, and comfortable lodging.
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B***a
5.3
/10
Reviewed 25 week(s) ago
The room was extremely dirty, smelled musty, and was poorly maintained. There was no cleanliness whatsoever. The bathroom amenities were incomplete. It was simply not good.
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Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve. We always strive to provide our customers with affordable, clean, and comfortable accommodations.
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a***l
6.4
/10
Reviewed 26 week(s) ago
The back of the hotel is very noisy, the beds are dirty
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1 people find it helpful
Accommodation's Reply
16 May 2026
Thank you for your feedback, madam. Your suggestions help us improve. We always strive to provide our customers with affordable, clean, and comfortable accommodations.
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ZS
Zulfadli S.
Staycation
9.4
/10
Reviewed 26 week(s) ago
First time staying here. The room was quite clean and comfortable. The staff was also quite friendly 👍
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Accommodation's Reply
08 May 2026
Thank you, Mr. Zulfadli. We are glad you enjoyed your stay at the Grand Pinus Berastagi Hotel. We always provide comfortable accommodations at reasonable prices. We hope to welcome you back again soon. Sincerely,
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Number of reviews per page
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