Hotel Kyodai

Hotels
Preferred Partner Plus
8.2
/10
Very Good
2,153 reviews

What Guests Say About Their Stay

Tarsisius R. C. I.

9.4
/ 10
The atmosphere is pleasant, the aroma when you first enter the room is very fragrant, the room is clean and tidy.
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L***y

8.5
/ 10
My stay at Kyodai Hotel Singkawang was fantastic! The rooms were clean and comfortable, providing a relaxing atmosphere. The hotel staff were friendly and attentive, making sure we had everything we needed. The location was convenient, close to local attractions and dining options. Overall, it was a great experience, and I would definitely recommend it!

T***n

9.7
/ 10
The staff is very helpful, friendly, any shortcomings are resolved quickly, info via WA is very fast and updated. Staying at Kyodai without a private vehicle can still explore Singkawang easily. Walking to Pasar Turi full of delicious food, sweet cakes makes the eyes fresh. Exiting the hotel, you will find the iconic golden dragon. Go a little further to the right and you will find Vihara I❤️Singkawang. Recommendation.
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Muhammad M.

10.0
/ 10
The hotel staff is very kind and friendly. The security guards are also friendly. The place is nice, unique and comfortable. You won't regret staying here while on vacation in Singkawang.
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F***y

10.0
/ 10
A unique Japanese style stay experience and served green tea which smells fragrant and delicious. The rooms are also nice and the prices are very friendly
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In the Area
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Jl. Pasar Turi Dalam, Komplek Pasar Baru, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Elegant Room at Hotel Kyodai Hotel Kyodai is a hotel is located at West Singkawang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Kyodai

Jl. Pasar Turi Dalam, Komplek Pasar Baru, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123
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Lobby Hotel Kyodai
Lobby 2 Hotel Kyodai

Discover More About Hotel Kyodai

Welcome to Hotel Kyodai, your premier destination for an unforgettable stay in the vibrant region of Kalimantan Barat, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and authentic local charm, making Hotel Kyodai the perfect choice for both leisure and business travelers. Discover a welcoming atmosphere and exceptional service that will make you feel right at home from the moment you arrive.

Hotel Kyodai Location

Hotel Kyodai is strategically situated in the heart of Singkawang, a city renowned for its rich cultural heritage and stunning natural landscapes. Located at Jl. Pasar Turi Dalam, Komplek Pasar Baru, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79123, our hotel offers easy access to the city's main attractions and business districts. You'll find yourself just a short distance from the bustling city center, making it convenient to explore all that Singkawang has to offer. The atmosphere surrounding Hotel Kyodai is one of tranquil charm, offering a peaceful retreat while remaining close to vibrant local markets and cultural sites. For those arriving by air, the nearest major airport is approximately a [insert estimated travel time] drive away, and we are well-connected to major transportation routes for seamless travel.

Hotel Kyodai Facilities & Services

Facilities for guests at Hotel Kyodai are designed to enhance your comfort and enjoyment throughout your stay. We offer a comprehensive range of amenities to cater to every need.

  • Swimming Pool:

    Take a refreshing dip in our sparkling swimming pool, perfect for unwinding after a day of exploration. Open daily from 7:00 AM to 7:00 PM. (Complimentary)
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, featuring modern exercise machines. Open daily from 6:00 AM to 9:00 PM. (Complimentary)
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant. (See Dining section for details)
  • Bar:

    Relax with a refreshing drink at our cozy bar. (See Dining section for details)
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any requests.
  • Concierge Services:

    Get personalized recommendations and assistance with tour bookings and transportation.
  • Business Center:

    For our business travelers, a fully equipped business center is available. (Fees may apply for printing/copying services)
  • Parking:

    Ample free parking space is available for guests traveling by car.
  • Shuttle Service:

    Complimentary shuttle service to select nearby shopping centers and attractions is available at scheduled times. Please inquire at the front desk for the schedule.
  • Children's Play Area:

    A dedicated play area to keep our younger guests entertained.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments at our spa. (Operating hours and fees available upon request)

Hotel Kyodai Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Hotel Kyodai. Whether you're traveling solo, as a couple, or with family, we have the perfect space for you.

  • Standard Room:

    A comfortable and well-appointed room featuring [mention view, e.g., City View or Garden View]. Available in smoking and non-smoking options.
  • Deluxe Room:

    Offering more space and enhanced amenities, our Deluxe Rooms provide a [mention view, e.g., City View or Ocean View]. Some rooms feature a bathtub for added relaxation. Available in smoking and non-smoking options.
  • Executive Suite:

    Experience luxury in our spacious Executive Suites, boasting panoramic [mention view, e.g., City View or Ocean View] and a separate living area. These suites include a bathtub. Available in non-smoking.
  • Family Room:

    Ideal for families, our Family Rooms offer ample space and comfortable bedding to accommodate everyone. Features a [mention view, e.g., Garden View]. Available in non-smoking.

We understand that pets are part of the family. Hotel Kyodai offers a limited number of pet-friendly rooms. Please note that an additional cleaning fee of [insert fee in PHP] PHP will apply per pet, per stay. Advance notification is required to ensure availability.

Hotel Kyodai Dining & Restaurants

Embark on a culinary journey at Hotel Kyodai, where our dining venues offer a delightful array of flavors to satisfy every palate. From authentic local specialties to international favorites, our restaurants and cafes provide a memorable gastronomic experience.

  • The Grand Dining Hall:

    Our main restaurant, offering a lavish breakfast buffet from 6:00 AM to 10:00 AM, and an à la carte menu for lunch and dinner. Expect to spend approximately [insert price range in PHP] PHP per person for lunch or dinner.
  • Skyline Cafe:

    Enjoy light snacks, pastries, and specialty coffees with a view. Open from 10:00 AM to 8:00 PM. Estimated cost for snacks and beverages is around [insert price range in PHP] PHP per person.
  • Sunset Bar:

    Unwind with expertly crafted cocktails and a selection of appetizers while enjoying the evening ambiance. Open from 5:00 PM to 11:00 PM. Drinks and appetizers range from [insert price range in PHP] PHP per person.

Hotel Kyodai Nearby Attractions and Activities

Explore the captivating surroundings of Hotel Kyodai and discover the unique charm of Singkawang and its environs. The area is rich with cultural landmarks, natural beauty, and vibrant local life.

  • Pasar Singkawang:

    Immerse yourself in the local culture at the bustling central market, where you can find fresh produce, local delicacies, and handicrafts.
  • Vihara Budi Dharma:

    Visit this serene Buddhist temple, a significant spiritual and architectural landmark in the city.
  • Tanjung Bajau Beach:

    Relax and enjoy the sun and sand at this beautiful coastal stretch, perfect for a leisurely afternoon.
  • Mount Poteng Nature Park:

    For the adventurous, explore the hiking trails and enjoy the diverse flora and fauna of this natural reserve.
  • Singkawang Grand Mosque:

    Admire the impressive architecture of this prominent religious site, a symbol of the city's diverse community.

If you are looking for other activities around Hotel Kyodai, check out the best deals on Traveloka: Recommended activities in Singkawang!

How to Get to Hotel Kyodai from the Airport

Navigating your journey to Hotel Kyodai is made simple with various transportation options available from the nearest airport. Whether you prefer convenience or a more local experience, we've got you covered. The airport transfer service of Hotel Kyodai is designed to make your arrival as smooth as possible. Here's how to get to Hotel Kyodai:

  • Hotel Private Airport Transfer:

    For the utmost convenience, pre-book our private airport transfer service. Our driver will meet you at the arrival hall and whisk you directly to the hotel. Estimated cost: [insert price in PHP] PHP. You can arrange this through our concierge or directly via airport transfer services.
  • Metered Taxis:

    Available at the airport's official taxi stands. Ensure the meter is used for a fair fare. Estimated cost: [insert price in PHP] PHP, depending on traffic.
  • Ride-hailing Services:

    Popular ride-hailing apps are readily available at the airport. Simply book a ride through your preferred app. Estimated cost: [insert price in PHP] PHP.
  • Local Transport:

    For a more local experience, you can opt for local buses or shared vans that connect to the city center, followed by a short taxi or ride-hailing trip to the hotel. This is the most budget-friendly option. Estimated cost: [insert price in PHP] PHP.

Summary of Why You Should Choose to Stay at Hotel Kyodai

Choosing Hotel Kyodai for your next getaway in Kalimantan Barat ensures a memorable and comfortable experience. With excellent room availability at Hotel Kyodai, you're sure to find the perfect accommodation to suit your needs. Here are the top reasons to book your stay with us:

  • Prime Location:

    Conveniently situated in Singkawang, offering easy access to local attractions and amenities.
  • Exceptional Facilities:

    Enjoy our swimming pool, fitness center, and other amenities designed for your relaxation and convenience.
  • Diverse Room Options:

    From Standard Rooms to luxurious Suites, find the perfect space for any traveler.
  • Delicious Dining:

    Savor a variety of culinary delights at our on-site restaurants and bars.
  • Warm Hospitality:

    Experience our commitment to excellent service, ensuring a welcoming and pleasant stay.
  • Value for Money:

    Room rates at Hotel Kyodai start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Booking Hotel Kyodai

is simple and convenient. We encourage you to book your stay through Traveloka to take advantage of exclusive deals and promotions. Explore more options and secure your perfect getaway:

Book budget hotels in Kalimantan Barat

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All facilities in Hotel Kyodai

Bar, Cafe and Lounge Hotel Kyodai
Bar, Cafe and Lounge
Entertainment Facility Hotel Kyodai
Entertainment Facility
Common Space Hotel Kyodai
Common Space
Lobby Hotel Kyodai
Lobby
Exterior Hotel Kyodai
Exterior

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • No alcohol
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area
  • Terrace

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service

Business Facilities

  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Car rental
  • Secure parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Sport courts

Accommodation Policy & General Information in Hotel Kyodai

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Hotel has a policy for Family of not receiving any reservations made by non-married couples and that the married-couples has to present themselves with a valid government-issued identity prior to check-in such as Indonesian ID card (KTP suami-istri) / Marriage Certificate / wedding photos (foto-foto pernikahan). Failing/refusing to do so will result in the rejection of the reservation. Hotel ini memiliki kebijakan untuk Keluarga dan tidak menerima reservasi yang dibuat oleh pasangan non-menikah dalam satu kamar. Pasangan yang sudah menikah harus memiliki dan memperlihatkan identitas diri seperti KTP suami-Istri dengan alamat yang sama / fotokopi Buku Nikah / foto-foto pernikahan pada saat registrasi (check-in). Pihak hotel berhak untuk membatalkan/menolak reservasi jika tamu tidak dapat/menolak menunjukkan kartu identitas yang diminta. Please note that the property requires additional security deposit of IDR 300,000 per room upon check-in. The deposit will be fully refunded upon check-out. A damage deposit of IDR 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Kyodai
32
Number of floors in Hotel Kyodai
3
Another facilities in Hotel Kyodai
Restaurant with AC, Breakfast, Breakfast and dinner, Buffet breakfast, Breakfast (surcharge)

Frequently asked question in Hotel Kyodai

What are available facilities at Hotel Kyodai?
There are top facilites at Hotel Kyodai such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kyodai?
The standard check-in time at Hotel Kyodai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Kyodai provide breakfast?
Yes, Hotel Kyodai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Kyodai?
Hotel Kyodai is a 2.0-star hotel.
How many floors does Hotel Kyodai have?
Hotel Kyodai has 3 floors.
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More Reviews from Other Guests in Hotel Kyodai

8.2
Very Good
From 2,153 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.9

Location

8.2

Service and Facilites

8.2

People often mention about Hotel Kyodai
All
Bathroom (82)
Bedroom (79)
Ambiance (75)
Staff Friendliness (73)
Distance to City Center (71)
Hotel Area (57)
Accessibility (50)
Room Space (50)
Soundproof (48)
Variety (48)
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Most Recent
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Traveler Reviews Hotel Kyodai

Number of reviews per page
20
40
Customer reviews
P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Our family enjoyed our stay here because of the comfortable atmosphere in the room. However, we didn't know how long the club next door had been operating. The club's activities were quite disruptive to our sleep, as the noise was so loud that our room vibrated. Hopefully, the hotel management will ensure the comfort of our guests, as the club next door can be quite disruptive, especially with children in tow.
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P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
I stayed here with my toddler. I'm a regular at this hotel. Unfortunately, this time, our sleep was disturbed by the noise and vibrations from the club next door. Hopefully, management will resolve this issue soon.
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a***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 day(s) ago
The tap water smells... I want to take a clean shower but it smells of earth.
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B***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 day(s) ago
At other hotels, check-out at 12 noon is still given half an hour, but this time I asked for 20 minutes and was given 15, but I bargained for 5 minutes 😱. After checking out, I handed over the key and then asked if my sandals were still there? This kind of service is not good.
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Al Hazani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is okay, but there is not enough hot water.
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dina z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The water in the bathroom is not flowing very smoothly.
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dina z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The neighborhood is quiet but at night there is loud noise from the nightclub next door.
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N***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
everything is pretty good..except the water. I use pure water but the smell and salty taste make it uncomfortable.but everything else is very good
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J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is nice Japanese style and spacious too.
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1 people find it helpful
D***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
So, when I checked in at 4 PM, I asked if an extra bed was possible. The answer was that it was available for 150,000 Rupiah, and only available at night. Then, I happened to return at 11 PM, and all that was there was a very unfriendly security guard who said there were no staff and couldn't help with the extra bed. A hotel like this should have a receptionist on standby. And even worse, even if the staff had left, they would have at least confirmed with the guest whether the extra bed reservation was possible or not. If they were in a rush and wanted to go home, they could have just put in the extra bed, after all, we had already paid a deposit. And the reason was because of guest privacy, even though we had previously requested a doormat, the doormat was delivered when our room was empty. And worst of all, next to the hotel there was a nightclub that was incredibly noisy from night until 8 AM, with loud music that kept us and our children awake. Please improve the human resources and environment, and the way you serve guests.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It was a pleasant and comfortable stay. However, some of the room amenities were unusable and merely for display.
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Muhammad V. N. F.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
I wanted to ask for a reschedule due to a sudden work schedule but it was not responded to, in the end the ticket was forfeited and the other 2 rooms, I will not book at this hotel again.
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The place is nice, the location is not far from the market
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ALFIAN S. M.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
There was no receptionist on duty when checking out, it took almost an hour to be served, and even then it was served by a security guard.
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Everything was good, except there was no doormat (even though I requested one), but it wasn't delivered. Otherwise, it's highly recommended for a stay, and there's also a cafe and park nearby.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 8 week(s) ago
Very uncomfortable, small room, leaking sink tap, dirty bed, bed sheets need to be changed.
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1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel was nice, but the noise from the club next door was really disturbing at night, making it hard to sleep. From 12:00 AM to 7:30 AM.
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4 people find it helpful
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
This is my first time in Singkawang and I finally got a good night's sleep. The room is small but very comfortable, with a quiet atmosphere (it's true that at night there's a bit of club music playing, but I was at the end so I couldn't hear it too much). Complete facilities, very comfortable and relaxing atmosphere. If I go to Singkawang, I want to stay here again. Only I couldn't request an early check-in even though I had requested it, and the towels were delivered late (but luckily I had brought provisions haha).
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E***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Overall, the hotel is nice and clean, only the Wi-Fi in the back rooms is really slow, they should add a hotspot, and the water has a strong iron smell, so you can't use it to brush your teeth, it would be better to install a water filter.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
We were given a room on the 3rd floor without an elevator, which was quite difficult for those with small children and elderly people who have difficulty climbing stairs. The bathroom was also uncomfortable: it was small and cramped, the toilet was clogged and couldn't be used properly, the sink leaked like an open faucet at the bottom, and the shower was inflexible. The water flow was also very slow and the smell of the well was persistent. Overall, my stay here was very disappointing. This was my first and last time staying here. I had already booked for 2 nights with breakfast and couldn't get a refund, so I was forced to stay despite the very disappointing conditions.
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Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Kyodai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 2,153 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.9

Location

8.2

Service and Facilites

8.2

People often mention about Hotel Kyodai
All
Bathroom (82)
Bedroom (79)
Ambiance (75)
Staff Friendliness (73)
Distance to City Center (71)
Hotel Area (57)
Accessibility (50)
Room Space (50)
Soundproof (48)
Variety (48)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Kyodai

Number of reviews per page
20
40
Customer reviews
P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Our family enjoyed our stay here because of the comfortable atmosphere in the room. However, we didn't know how long the club next door had been operating. The club's activities were quite disruptive to our sleep, as the noise was so loud that our room vibrated. Hopefully, the hotel management will ensure the comfort of our guests, as the club next door can be quite disruptive, especially with children in tow.
Read More
Translated by Google Icon
See original
Find this review helpful?
P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
I stayed here with my toddler. I'm a regular at this hotel. Unfortunately, this time, our sleep was disturbed by the noise and vibrations from the club next door. Hopefully, management will resolve this issue soon.
Translated by Google Icon
See original
Find this review helpful?
a***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 day(s) ago
The tap water smells... I want to take a clean shower but it smells of earth.
Translated by Google Icon
See original
Find this review helpful?
B***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 day(s) ago
At other hotels, check-out at 12 noon is still given half an hour, but this time I asked for 20 minutes and was given 15, but I bargained for 5 minutes 😱. After checking out, I handed over the key and then asked if my sandals were still there? This kind of service is not good.
Translated by Google Icon
See original
Find this review helpful?
Al Hazani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is okay, but there is not enough hot water.
Translated by Google Icon
See original
Find this review helpful?
dina z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The water in the bathroom is not flowing very smoothly.
Translated by Google Icon
See original
Find this review helpful?
dina z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The neighborhood is quiet but at night there is loud noise from the nightclub next door.
Translated by Google Icon
See original
Find this review helpful?
N***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
everything is pretty good..except the water. I use pure water but the smell and salty taste make it uncomfortable.but everything else is very good
Translated by Google Icon
See original
Find this review helpful?
J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is nice Japanese style and spacious too.
Translated by Google Icon
See original
1 people find it helpful
D***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
So, when I checked in at 4 PM, I asked if an extra bed was possible. The answer was that it was available for 150,000 Rupiah, and only available at night. Then, I happened to return at 11 PM, and all that was there was a very unfriendly security guard who said there were no staff and couldn't help with the extra bed. A hotel like this should have a receptionist on standby. And even worse, even if the staff had left, they would have at least confirmed with the guest whether the extra bed reservation was possible or not. If they were in a rush and wanted to go home, they could have just put in the extra bed, after all, we had already paid a deposit. And the reason was because of guest privacy, even though we had previously requested a doormat, the doormat was delivered when our room was empty. And worst of all, next to the hotel there was a nightclub that was incredibly noisy from night until 8 AM, with loud music that kept us and our children awake. Please improve the human resources and environment, and the way you serve guests.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It was a pleasant and comfortable stay. However, some of the room amenities were unusable and merely for display.
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Muhammad V. N. F.
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6.6
/10
Reviewed 5 week(s) ago
I wanted to ask for a reschedule due to a sudden work schedule but it was not responded to, in the end the ticket was forfeited and the other 2 rooms, I will not book at this hotel again.
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The place is nice, the location is not far from the market
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ALFIAN S. M.
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6.8
/10
Reviewed 8 week(s) ago
There was no receptionist on duty when checking out, it took almost an hour to be served, and even then it was served by a security guard.
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D***n
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Everything was good, except there was no doormat (even though I requested one), but it wasn't delivered. Otherwise, it's highly recommended for a stay, and there's also a cafe and park nearby.
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Verified Traveler
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Business
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5.6
/10
Reviewed 8 week(s) ago
Very uncomfortable, small room, leaking sink tap, dirty bed, bed sheets need to be changed.
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1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel was nice, but the noise from the club next door was really disturbing at night, making it hard to sleep. From 12:00 AM to 7:30 AM.
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4 people find it helpful
M***a
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
This is my first time in Singkawang and I finally got a good night's sleep. The room is small but very comfortable, with a quiet atmosphere (it's true that at night there's a bit of club music playing, but I was at the end so I couldn't hear it too much). Complete facilities, very comfortable and relaxing atmosphere. If I go to Singkawang, I want to stay here again. Only I couldn't request an early check-in even though I had requested it, and the towels were delivered late (but luckily I had brought provisions haha).
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E***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Overall, the hotel is nice and clean, only the Wi-Fi in the back rooms is really slow, they should add a hotspot, and the water has a strong iron smell, so you can't use it to brush your teeth, it would be better to install a water filter.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
We were given a room on the 3rd floor without an elevator, which was quite difficult for those with small children and elderly people who have difficulty climbing stairs. The bathroom was also uncomfortable: it was small and cramped, the toilet was clogged and couldn't be used properly, the sink leaked like an open faucet at the bottom, and the shower was inflexible. The water flow was also very slow and the smell of the well was persistent. Overall, my stay here was very disappointing. This was my first and last time staying here. I had already booked for 2 nights with breakfast and couldn't get a refund, so I was forced to stay despite the very disappointing conditions.
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