How many rooms are available at Hotel Santika BSD?

Hotel Santika BSD has 150 rooms in total.

Does Hotel Santika BSD provide parking?

Yes, Hotel Santika BSD provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Santika BSD?

Hotel Santika BSD is well-known for its Location, Cleanliness, Meal, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Hotel Santika BSD

Name: Hotel Santika BSD
Address: Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong , Serpong, Tangerang Selatan, Banten, Indonesia, 15321, Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong, Banten, 15321, Indonesia
Rating: 8.3

Hotels

Preferred Partner Plus

8.3

/10

Very Good

6,015 reviews

What Guests Say About Their Stay

Staff Friendliness (107)

Taste (92)

Surroundings (91)

Accessibility (90)

Yulin M. M.

10.0

/ 10

I've stayed at the Santika BSD Hotel several times. It's top notch👍. It's close to the mall, just go downstairs and you'll find Teras Kota Mall. I'm especially impressed by the excellent service from the receptionist, Mr. Ansori, who is friendly, smiling, and very helpful. Santika BSD is the best 👍😍

See original

Hellen F.

10.0

/ 10

Hotel Santika is clean and comfortable. Access to the city terrace is easy to find food or shopping. The rooms are clean and comfortable, well lit, there is hot water that works well.

See original

Scolastica S. S.

10.0

/ 10

All of the staff is friendly, the room is clean, the foods at breakfast are delicious.

Roes A. B.

9.7

/ 10

Hotel staff were amazing at all levels: front desk, room cleaning, restaurant, even administration. I had my reservation initially on May 15-21. I requested a change to May 9-15. The administration staff were able to accommodate my request. They contacted the app, which in turn contacted me for confirmation. The breakfast menu the hotel serves does reflect Indonesian cuisine, so it is a great introduction for newly visiting foreign tourists. Its vicinity to Teras Kota Mall makes the food option even wider for lunch and dinner.

Andi Rosdiana

9.7

/ 10

The room is clean, the service is friendly.

See original

In the Area

See Map

Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong , Serpong, Tangerang Selatan, Banten, Indonesia, 15321

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Hotel Santika BSD is a hotel is located at BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Santika BSD

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Hotel Santika BSD

Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong , Serpong, Tangerang Selatan, Banten, Indonesia, 15321

Discover More Places

Discover More About Hotel Santika BSD

When planning your next getaway or business trip to Banten, Indonesia, consider the exceptional comfort and convenience offered by **Hotel Santika BSD**. This premier accommodation provides a welcoming atmosphere and a host of amenities designed to make your stay truly memorable. Room rates at Hotel Santika BSD start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Santika BSD Location

Strategically situated in the vibrant BSD City area of Tangerang Selatan, Banten, **Hotel Santika BSD** offers a prime location for both leisure and business travelers. Located at Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong , Serpong, Tangerang Selatan, Banten, Indonesia, 15321, the hotel is approximately 30 kilometers from the bustling city center of Jakarta, providing a convenient escape from the urban rush while remaining accessible to key business districts and entertainment hubs. Its proximity to major thoroughfares ensures easy access for those arriving by car or utilizing ride-hailing services. The atmosphere surrounding **Hotel Santika BSD** is one of modern development and convenience, with a growing number of commercial centers, dining options, and recreational facilities within easy reach. This makes it an ideal base for exploring the dynamic landscape of Tangerang Selatan.

Hotel Santika BSD Facilities & Services

Facilities for guests at **Hotel Santika BSD** are designed to cater to every need, ensuring a comfortable and enjoyable experience. The hotel boasts a refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim. For those seeking to maintain their fitness routine, a well-equipped fitness center is available. Guests can also indulge in a relaxing spa treatment to unwind and rejuvenate. For families traveling with children, a dedicated children's play area provides a safe and fun space for the little ones. The hotel offers complimentary Wi-Fi throughout the property, keeping you connected at all times. Additionally, **Hotel Santika BSD** provides free parking for guests who prefer to drive. The operating hours for the swimming pool are from 6:00 AM to 8:00 PM, and the fitness center is open from 6:00 AM to 10:00 PM. While there are no additional fees for using these facilities, spa treatments are available at an extra charge, with prices starting from PHP 1,500.

Hotel Santika BSD Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of **Hotel Santika BSD**. Whether you're traveling solo, as a couple, or with family, there's a perfect room to suit your needs. Options include the **Deluxe Room**, offering a comfortable retreat with modern amenities. For those seeking more space and enhanced comfort, the **Executive Room** provides a sophisticated setting. The **Suite Room** offers a luxurious experience with separate living and sleeping areas, ideal for extended stays or special occasions. Most rooms are designated as non-smoking to ensure a pleasant environment for all guests. While specific views may vary, many rooms offer pleasant vistas of the surrounding area. For added convenience and relaxation, select room categories are equipped with a bathtub. **Hotel Santika BSD** is a pet-friendly hotel, with specific conditions and an additional cleaning fee of PHP 1,000 per pet, per stay, applicable to designated pet-friendly rooms.

Hotel Santika BSD Dining & Restaurants

Savor a delightful culinary journey at **Hotel Santika BSD**, where a variety of dining options await to tantalize your taste buds. The hotel's main restaurant, **Krakatoa Restaurant**, offers a diverse menu featuring both international cuisine and authentic Indonesian specialties. Enjoy a sumptuous breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. For lunch and dinner, the restaurant serves à la carte options and themed buffets, with prices typically ranging from PHP 600 to PHP 900 per person. The **Lobby Lounge** provides a relaxed setting for light snacks, coffee, and refreshing beverages throughout the day, from 10:00 AM to 11:00 PM. It's the perfect spot to unwind after a day of exploring or to catch up with colleagues.

Hotel Santika BSD Nearby Attractions and Activities

Explore the vibrant surroundings of **Hotel Santika BSD** with a variety of attractions and activities available in the Tangerang Selatan area. Immerse yourself in the world of retail therapy at the nearby **AEON Mall BSD City**, a sprawling shopping complex offering a wide array of international and local brands, dining options, and entertainment. For a dose of culture and history, consider a visit to the **Museum MACAN (Modern and Contemporary Art in Nusantara)**, located a short drive away, showcasing impressive art collections. Nature enthusiasts can find tranquility at the **Scientia Square Park**, a green oasis offering recreational activities and a peaceful escape. For those interested in local flavors and vibrant street life, exploring the culinary scene in the surrounding BSD City area will reveal numerous local eateries and cafes. Lastly, experience the thrill of indoor theme parks at **KidZania Jakarta** or **Jelajah Rasa**, offering fun-filled experiences for families. If you are looking for other activities around Hotel Santika BSD, check out the best deals on Traveloka: Recommended activities in Tangerang Selatan!

How to Get to Hotel Santika BSD from the Airport

Navigating your journey to **Hotel Santika BSD** from the airport is made convenient with several transportation options. For those arriving at Soekarno-Hatta International Airport (CGK), the most straightforward way to reach the hotel is by utilizing the **airport transfer service of Hotel Santika BSD**. This service offers a comfortable and hassle-free journey directly to the hotel. Alternatively, you can opt for metered taxis readily available at the airport's designated taxi stands. The estimated fare for a taxi ride to **Hotel Santika BSD** typically ranges from PHP 400 to PHP 600, depending on traffic conditions. Ride-hailing services are also a popular and convenient choice, offering competitive pricing. For those seeking budget-friendly options, local transport might be available, though it may involve multiple transfers and longer travel times. To ensure a seamless arrival, pre-booking an airport transfer service is highly recommended. Understanding **how to get to Hotel Santika BSD** in advance will help you plan your trip efficiently.

Summary of Why You Should Choose to Stay at Hotel Santika BSD

Choosing **Hotel Santika BSD** for your Banten adventure promises a blend of comfort, convenience, and excellent service. With its prime location in BSD City, guests have easy access to shopping, dining, and entertainment. The hotel's well-appointed rooms ensure a restful stay, and the array of facilities, including a swimming pool and fitness center, cater to all your needs. **Room availability at Hotel Santika BSD** is generally good, but it's always advisable to book in advance, especially during peak seasons. Here are the key reasons to choose **Hotel Santika BSD**: * **Strategic Location:** Situated in the heart of BSD City, offering easy access to key attractions and business areas. * **Comfortable Accommodations:** A variety of room types to suit different preferences and budgets. * **Excellent Facilities:** Enjoy the swimming pool, fitness center, and other amenities designed for relaxation and recreation. * **Welcoming Service:** Experience the warm hospitality that Hotel Santika is known for. * **Convenient Dining:** On-site restaurants offering a range of culinary delights. For the best rates and a seamless experience, consider **Booking Hotel Santika BSD** through Traveloka. You can also explore other options and find great deals on accommodations. Book budget hotels in Banten and discover the charm of this dynamic region. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Hotel Santika BSD

Functional Hall

Lobby

Exterior

Others

Restaurant

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Hotel Services

Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Nearby Facilities

ATM/Banking
Beauty salon
Supermarket

Things to Do

Massage
Spa

General

AC
Connecting rooms

Business Facilities

Meeting facilities
Photocopier

Food and Drinks

Buffet breakfast

Transportation

Valet parking

Connectivity

LAN Internet

Accommodation Policy & General Information in Hotel Santika BSD

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 09:30.

Pets

Pets are not allowed in the accommodation.

Read All

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika BSD	150
Number of floors in Hotel Santika BSD	5
Another facilities in Hotel Santika BSD	24-hour room service, Room service, Safety deposit box, WiFi in public area, Cable TV

Frequently asked question in Hotel Santika BSD

What are available facilities at Hotel Santika BSD?

There are top facilites at Hotel Santika BSD such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Santika BSD?

The standard check-in time at Hotel Santika BSD is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Santika BSD provide breakfast?

Yes, Hotel Santika BSD provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Santika BSD?

Hotel Santika BSD is a 3.0-star hotel.

How many floors does Hotel Santika BSD have?

Hotel Santika BSD has 5 floors.

See All

More Reviews from Other Guests in Hotel Santika BSD

Overall Ratings & Reviews Hotel Santika BSD

Traveloka (5,923)

Other sources (92)

8.4

Very Good

From 5,923 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.2

Meal

8.4

Location

8.6

Service and Facilites

8.4

People often mention about Hotel Santika BSD

All

Staff Friendliness (69)

Taste (63)

Accessibility (61)

Variety (59)

Surroundings (57)

Ambiance (55)

Bedroom (53)

Bathroom (52)

Distance to City Center (45)

Hotel Area (45)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Santika BSD

Number of reviews per page

Customer reviews

Verified Traveler

10.0

/10

Reviewed 6 day(s) ago

Okay everyone, a varied and delicious breakfast.

See original

Find this review helpful?

Accommodation's Reply

17 Jun 2026

Dear Mr. G*t, Sincerely, Santika bsd city – Serpong Hotel. We appreciate and thank you for sharing your positive experience during your stay at our hotel through your Google review. We are delighted that you had a wonderful time with us, and your feedback serves as a positive driving force for us to consistently strive for the best possible service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food for all our guests at Santika bsd city. We look forward to welcoming you back in the near future on your next visit to BSD. We will ensure you have a memorable experience when you return to our hotel. Sincerely, The Management Team, Santika bsd city – Serpong Hotel

See original

Verified Traveler

10.0

/10

Reviewed 6 day(s) ago

Everything is okay, the breakfast is varied and all delicious.

See original

Find this review helpful?

Accommodation's Reply

19 Jun 2026

Dear Valued Guest, We are pleased to inform you that Santika BSD City Hotel – Serpong would like to express our sincere gratitude for your positive feedback regarding your stay at our hotel through your Google review. We are delighted that you had a wonderful experience with us. Your comments serve as a positive driving force for us to consistently strive for the best possible service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food for all our guests at Santika BSD City Hotel. We look forward to welcoming you back in the near future for your next visit to BSD. We will ensure that your next visit to our hotel will be a memorable one. Sincerely, The Management Team, Santika BSD City Hotel – Serpong

See original

Verified Traveler

Staycation

10.0

/10

Reviewed 6 day(s) ago

Everything is okay, especially breakfast which has all the food.

See original

Find this review helpful?

Accommodation's Reply

17 Jun 2026

See original

R***i

10.0

/10

Reviewed 1 week(s) ago

I've stayed here several times. It's well-equipped, close to the mall. The food is delicious, the rooms are clean, and the hotel smells great.

See original

Find this review helpful?

Accommodation's Reply

17 Jun 2026

Dear Mr./Ms. R*I, Sincerely, Santika bsd city – Serpong Hotel. We are deeply grateful for your positive experience sharing your review on Google. We are delighted that you had a wonderful time with us. Your feedback serves as a positive driving force for us to consistently strive for the best service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food, for all our guests at Santika bsd city. We look forward to welcoming you back in the near future on your next visit to bsd city. We will ensure that your next visit to our hotel is a memorable one. Sincerely, The Management Team, Santika bsd city – Serpong Hotel

See original

Verified Traveler

Medical

8.8

/10

Reviewed 1 week(s) ago

Relax, the staff is not too aggressive but still friendly.

See original

Find this review helpful?

Accommodation's Reply

16 Jun 2026

Dear Valued Guest, We are pleased to inform you that Santika BSD City Hotel – Serpong would like to express our sincere gratitude for your positive feedback regarding your stay at our hotel through your Google review. We are delighted that you had a wonderful experience with us. Your comments serve as a positive driving force for us to consistently strive for the best possible service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food for all our guests at Santika BSD City Hotel. We hope to have the opportunity to visit BSD again in the future. We assure you that your next visit to our hotel will be a truly memorable experience. Sincerely, The Management Team, Santika BSD City Hotel – Serpong

See original

Tommy

Staycation

6.5

/10

Reviewed 2 week(s) ago

Parking wasn't free, as you had to tap again, and there was no information from the staff beforehand. I wasn't impressed with either the service or the facilities.

See original

Find this review helpful?

Accommodation's Reply

16 Jun 2026

Dear Tommy H., Sincerely, The Management Team, Santika BSD City Hotel – Serpong. We greatly appreciate your review of your experience on Google during your stay at our hotel. We apologize for any inconvenience you may have experienced. Your feedback is certainly a positive driving force for us to always strive to provide the best service. We will continuously improve the quality of our service, including facilities, staff friendliness, and food for all guests at Santika BSD City Hotel. We sincerely hope to welcome you again in the future and assure you that your next visit will be a memorable one. Sincerely, The Management Team, Santika BSD City Hotel – Serpong

See original

A***g

8.2

/10

Reviewed 3 week(s) ago

On the location, it is strategically located to what BSD City has to offer. In addition, it is attached to Teras Kota Entertainment Centre with many food options to choose from. I will definitely return to this hotel with my family in the near future.

Find this review helpful?

Accommodation's Reply

31 May 2026

Dear Mr/s. A***g, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for rating us and do the review our Hotel in Google from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. Your comment will be our motivation to provide the best services to our guest. We will maintain and improve the quality of our services and product both in terms of facilities, staff friendliness, and food for all our valued guest to Hotel Santika BSD City. We look forward to welcoming you back to visit BSD City in the future. And ensure that you will have a memorable experience when you return to our hotel. Best Regards,, Management Hotel Santika BSD City – Serpong

L***a

8.2

/10

Reviewed 4 week(s) ago

The staff are friendly and very accommodating.

Find this review helpful?

Accommodation's Reply

29 May 2026

Dear Mr/s. L***a, Warmest greetings from Hotel Santika BSD City – Serpong. Thank you for rating us and do the review our Hotel in Google from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. Your comment will be our motivation to provide the best services to our guest. We will maintain and improve the quality of our services and product both in terms of facilities, staff friendliness, and food for all our valued guest to Hotel Santika BSD City. We look forward to welcoming you back to visit BSD City in the future. And ensure that you will have a memorable experience when you return to our hotel. Best Regards,, Management Hotel Santika BSD City – Serpong

Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

Clean rooms, friendly service, strategic location, connected to the mall.

See original

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Mr./Mr. G*t, Sincerely, Santika bsd city – Serpong Hotel. We are deeply grateful for your feedback on your positive experience during your stay at our hotel via Google Review. We are delighted that you had a wonderful time with us. Your feedback serves as a positive driving force for us to consistently strive for the best possible service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food, for all our guests at Santika bsd city. We look forward to welcoming you back in the near future for your next visit to bsd city. We will ensure that your next visit to our hotel will be a memorable one. Sincerely, The Management Team, Santika bsd city – Serpong Hotel

See original

Verified Traveler

Business

10.0

/10

Reviewed 4 week(s) ago

Clean rooms, friendly service. The location is close to the mall, which makes it even more convenient.

See original

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Mr. G*t, This is a message from Santika bsd city – Serpong Hotel: “We are extremely grateful for your positive review on Google Review during your stay at our hotel. We are delighted that you had a wonderful experience with us, and your feedback serves as a positive driving force for us to consistently provide the best service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food for all our guests at Santika bsd city. We hope to welcome you back in the near future on your next visit to bsd city. We will ensure that your return to our hotel is a memorable one.” Sincerely, The Management Team, Santika bsd city – Serpong

See original

T***y

Business

9.7

/10

Reviewed 5 week(s) ago

A hotel with very comfortable rooms, a friendly and helpful staff, and a wide selection of breakfast options. My family and I stayed here to attend an exhibition at ICE BSD, and it's also conveniently located, just a 15-minute Grab ride away.

See original

Find this review helpful?

Accommodation's Reply

25 May 2026

Dear Mr./Ms. T*y, Sincerely, Santika bsd city – Serpong Hotel. We appreciate your feedback on your positive experience during your stay at our hotel via Google Review. We are delighted that you had a wonderful time with us. Your comments are a positive driving force for us to continue providing the best service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food, for all our guests at Santika bsd city. We look forward to welcoming you back in the near future for your next visit to bsd city. We will ensure that your next visit to our hotel will be a memorable one. Sincerely, The Management Team, Santika bsd city – Serpong Hotel

See original

J***i

8.5

/10

Reviewed 5 week(s) ago

The hotel has a lot of variety in the breakfast menu.

See original

Find this review helpful?

Accommodation's Reply

18 May 2026

Dear Mr./Ms. J*I, Greetings from BSD City – Serpont Hotel, Santica. Thank you so much for sharing your valuable feedback about your stay via Google Review. We are delighted to hear that you enjoyed your stay. Your valuable comments are a great encouragement to us in our commitment to always providing the best service. BSD City Hotel, Santica will continue to strive for improvement in all aspects, from excellent facilities and friendly staff to delicious food, in order to provide high-quality service. We sincerely hope that you will return to stay with us again in the near future. We will do our best to make your next stay memorable. Thank you again, The Management Team, BSD City – Serpont Hotel.

See original

J***i

9.1

/10

Reviewed 6 week(s) ago

Lots of breakfast variations, clean rooms even though they are a bit old, good service.

See original

Find this review helpful?

Accommodation's Reply

15 May 2026

Dear Mr./Ms./Mrs. Ji, Warm greetings from Santika BSD City Hotel – Serpong. We appreciate and thank you for sharing your positive experience in your online review during your stay at our hotel. We are delighted that you had a good experience with us, and your feedback will be a positive driving force for us to always strive to provide the best service. We will continue to maintain and improve the quality of our service, including facilities, staff friendliness, and food for all guests at Santika BSD City Hotel. We hope to welcome you back again in the near future on your next visit to BSD City. We will ensure you have a memorable experience when you return to our hotel. Sincerely, The Management Team, Santika BSD City Hotel – Serpong

See original

n***a

8.5

/10

Reviewed 6 week(s) ago

Please upgrade the food menu.

See original

Find this review helpful?

Accommodation's Reply

15 May 2026

Dear Mr./Ms. n*a, Sincerely, Santika bsd city – Serpong Hotel. We greatly appreciate your feedback on your positive experience during your stay at our hotel through your online review. We are delighted that you had a wonderful time with us. Your comments serve as a positive driving force for us to consistently strive for the best possible service. We will continue to maintain and improve the quality of our services in terms of facilities, staff friendliness, and food for all our guests at Santika bsd city. We look forward to welcoming you back in the near future on your next visit to BSD. We will ensure that your next visit to our hotel is a memorable one. Sincerely, The Management Team, Santika bsd city – Serpong Hotel

See original

A***h

8.8

/10

Reviewed 7 week(s) ago

It's nice to be close to everywhere but unfortunately there's nothing there 🏊

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

Dear Mr./Ms. A*h, Sincerely, Santika bsd city – Serpong Hotel. We are deeply grateful for your feedback on your positive experience during your stay at our hotel via Google Review. We are delighted that you had a wonderful time with us. Your feedback serves as a positive driving force for us to consistently strive for the best possible service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food for all our guests at Santika bsd city. We sincerely hope to welcome you back to bsd city in the future. We assure you that your next visit will be a truly memorable experience. Sincerely, The Management Team, Santika bsd city – Serpong Hotel

See original

Herry D. L.

Business

8.5

/10

Reviewed 7 week(s) ago

The place is quite comfortable and strategic

See original

1 people find it helpful

Accommodation's Reply

04 May 2026

Dear Mr. Herry, From the best of our regards, Santika BSD City Hotel – Serpong. We are deeply grateful for your positive experience sharing your wonderful stay with us through Google Reviews. We are delighted to know you had a great time, and your feedback serves as a positive driving force for us to continue providing the best possible service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and the food served to all our guests at Santika BSD City Hotel. We look forward to welcoming you back on your next visit to BSD City. We will ensure that your return visit is a memorable one. Sincerely, The Management Team, Santika BSD City Hotel – Serpong

See original

s***a

Staycation

10.0

/10

Reviewed 7 week(s) ago

The staff is friendly and very responsive

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

Dear Mr./Ms. S*a, Sincerely, Santika bsd city – Serpong Hotel. We are deeply grateful for your feedback on your positive experience during your stay at our hotel via Google Review. We are delighted that you had a wonderful time with us. Your feedback serves as a positive driving force for us to consistently strive for the best possible service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food, for all our guests at Santika bsd city. We sincerely hope to welcome you back to bsd city in the future. We assure you that your next visit will be a truly memorable experience. Sincerely, The Management Team, Santika bsd city – Serpong Hotel

See original

H***i

Staycation

9.4

/10

Reviewed 10 week(s) ago

I like the friendly and kind staff, the location is very strategic because when you get bored in the room you can go straight to the Teras Kota mall.

See original

1 people find it helpful

Accommodation's Reply

20 Apr 2026

Dear Mr./Ms. H*i, Warm greetings from Santika bsd city – Serpong Hotel. We greatly appreciate your positive review on Google Review during your stay at our hotel. We are delighted to hear that you were generally satisfied with the service we provided during your stay at Santika bsd city. Santika bsd city values the traditional Indonesian home-style cooking, which we incorporate into our menu. We are very pleased to know that you enjoyed our food. We are also happy to hear that you received excellent service from our staff, Rini. Your feedback will undoubtedly motivate us to strive for the best possible service. We will continue to maintain and improve the quality of our services in terms of facilities, staff friendliness, and food for all our guests at Santika bsd city. We hope to welcome you back to bsd city in the near future. We will ensure that your next visit to our hotel will be a memorable experience. Sincerely, The Management Team, Hotel Santika bsd city – Serpong

See original

Y***p

6.2

/10

Reviewed 12 week(s) ago

When we entered, the mattress was not very clean.

See original

Find this review helpful?

Accommodation's Reply

14 Apr 2026

Dear Mr./Ms. Y*p, Sincerely, Santika bsd city – Serpong Hotel. We greatly appreciate your review of your stay on Google. We apologize for any inconvenience you may have experienced during your stay. Your feedback is certainly a positive driving force for us to strive for the best possible service. We will continuously improve the quality of our services, including facilities, staff friendliness, and food for all guests at Santika bsd city. We hope to welcome you again in the near future and assure you that your next visit will be a memorable one. Sincerely, The Management Team, Santika bsd city – Serpong Hotel

See original

A***e

Business

8.8

/10

Reviewed 14 week(s) ago

The service was quite good. The air conditioning in our room was leaking, but we were moved to a better room. The pre-dawn meal menu was quite varied.

See original

Find this review helpful?

Accommodation's Reply

17 Mar 2026

Dear Mr. Awi, Sincerely, The Management Team, Santika BSD City – Serpong Hotel. We are deeply grateful for your positive experience sharing your online review of your stay at our hotel. We are delighted that you had a wonderful time with us. Your feedback serves as a positive driving force for us to consistently strive for the best possible service. We will continue to maintain and improve the quality of our services, including facilities, staff friendliness, and food, for all our guests at Santika BSD City. We look forward to welcoming you back in the near future on your next visit to BSD City. We will ensure that your next visit to our hotel will be a memorable one. Sincerely, The Management Team, Santika BSD City – Serpong Hotel

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.