Hotel Santika Makassar

Hotels
Preferred Partner
8.5
/10
Very Good
2,729 reviews

What Guests Say About Their Stay

Staff Friendliness (116)
Bedroom (107)
Distance To City Center (97)
Room Space (92)

H***n

10.0
/ 10
This hotel was absolutely delicious! The friendly and responsive service made us feel right at home. The food in the hotel restaurant was also excellent, with authentic flavors and attractive presentation. The location is strategic, close to the city center and major tourist attractions. Highly recommend a stay here! 😊
See original

D***a

10.0
/ 10
A very pleasant staycation experience here, the kids were happy, the staff were friendly, the room was neat, clean and fragrant.
See original

h***a

10.0
/ 10
Hotel and family atmosphere. Safe, comfortable. Until I can stay here 12 nights. Until my business is finished. Highly recommended, will come back again if there is still a chance.
See original

Destinia

10.0
/ 10
First time trying to stay at Hotel Santika, according to expectations and honest reviews from those who have stayed here. Stayed 2 nights, cleanliness is great, there is a telephone & refrigerator in the room, the view is also okay, facilities and amenities are complete, breakfast also has many variations and tastes good. The price of a three-star hotel, the quality is like a 4-star hotel. Cool.. 😎 Thank you Hotel Santika for the best hospitality.
See original

NURDIANSAH

9.4
/ 10
Mulai dari awal datang sudah disambut dengan senyum dan sapa. Berlanjut ke proses cek in dan cek out sangat cepat dan tidak banyak ini dan itu. Fasilitas dan kenyamanan di kamar juga mantap. Sajian breakfast juga OK. Sangat berkesan bisa staycation di sini. 👍
In the Area
See Map
Jl. Sultan Hasanuddin No.40, Losari, Makassar, Sulawesi Selatan, Indonesia, 90111

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Hotel Santika Makassar is located in area / city Losari Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Santika Makassar

Jl. Sultan Hasanuddin No.40, Losari, Makassar, Sulawesi Selatan, Indonesia, 90111
Discover More Places
Lobby Hotel Santika Makassar
Lobby 2 Hotel Santika Makassar

Discover More About Hotel Santika Makassar

Discover Your Perfect Stay at Hotel Santika Makassar

Welcome to Hotel Santika Makassar, your premier destination for an unforgettable experience in the vibrant heart of Sulawesi Selatan, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and genuine Indonesian hospitality, making us the ideal choice for both business and leisure travelers. Whether you're visiting for a short getaway or an extended stay, Hotel Santika Makassar promises a welcoming atmosphere and exceptional service. Room rates at Hotel Santika Makassar start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Santika Makassar Location

Hotel Santika Makassar is strategically situated in the bustling Panakkukang district, a prime area known for its accessibility and vibrant atmosphere. Located approximately 15 kilometers from Sultan Hasanuddin International Airport, reaching us is straightforward. Our address is Jl. Sultan Hasanuddin No.40, Pantai Losari, Makassar, Sulawesi Selatan, Indonesia, 90111. The hotel is conveniently positioned near major thoroughfares, making it easy to navigate Makassar and its surrounding areas. The atmosphere around Hotel Santika Makassar is one of dynamic urban energy, with a close proximity to key business centers, shopping destinations, and local culinary hotspots, offering a perfect balance for those seeking both productivity and leisure.

Hotel Santika Makassar Facilities & Services

Facilities for guests at Hotel Santika Makassar are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to every need.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a morning swim. Operating hours are from 6:00 AM to 8:00 PM, with no additional fee.
  • A well-equipped fitness center for guests to maintain their workout routine. Open daily from 6:00 AM to 9:00 PM, free of charge.
  • Complimentary Wi-Fi access is available throughout the hotel, ensuring you stay connected.
  • A business center with essential services for our corporate guests. Available during business hours, with applicable fees for printing and copying.
  • On-site dining options that cater to various tastes.
  • 24-hour front desk service to assist you at any time.
  • Secure and complimentary parking space for guests with private vehicles.
  • A dedicated concierge service to help with your travel arrangements and local recommendations.

Hotel Santika Makassar Room Types

Discover a variety of well-appointed accommodations designed to suit your preferences. The room types of Hotel Santika Makassar offer comfort and style for every traveler.
  • Deluxe Room:

    Available with City View. These rooms are non-smoking and feature a comfortable king or twin bed configuration. Some Deluxe rooms include a bathtub.
  • Executive Room:

    Offering City View, these rooms provide enhanced amenities and space. Available with a king or twin bed, and some rooms feature a bathtub.
  • Suite Room:

    Our spacious suites boast panoramic City Views and are designed for ultimate comfort. These non-smoking rooms include a separate living area and a luxurious bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and can accommodate multiple guests. Available with a City View and may include a bathtub.
Please note that Hotel Santika Makassar does not currently offer pet-friendly rooms.

Hotel Santika Makassar Dining & Restaurants

Savor a delightful culinary journey at Hotel Santika Makassar. Our dining venues offer a range of flavors to satisfy every palate.
  • Kopi Daeng Restaurant:

    Our main restaurant, offering a breakfast buffet with a wide selection of local and international dishes. For lunch and dinner, enjoy an à la carte menu featuring Indonesian specialties. Estimated price per person for lunch/dinner is PHP 500. Operating hours: Breakfast 6:00 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:30 PM - 10:00 PM.
  • Lobby Lounge:

    A relaxed setting for coffee, tea, and light snacks. Perfect for casual meetings or unwinding. Operating hours: 10:00 AM - 11:00 PM.

Hotel Santika Makassar Nearby Attractions and Activities

Explore the vibrant city of Makassar and its surrounding attractions. Hotel Santika Makassar is your gateway to experiencing the best of South Sulawesi.
  • Fort Rotterdam:

    A historic Dutch fort offering a glimpse into Makassar's colonial past and housing a museum.
  • Paotere Harbour:

    Witness the iconic Pinisi schooners and experience the bustling atmosphere of a traditional port.
  • Trans Studio Makassar:

    One of the largest indoor theme parks in Southeast Asia, offering thrilling rides and entertainment for all ages.
  • Losari Beach:

    Makassar's famous waterfront promenade, ideal for sunset strolls and enjoying local street food.
  • Museum La Galigo:

    Located within Fort Rotterdam, this museum showcases the rich cultural heritage of South Sulawesi.
If you are looking for other activities around Hotel Santika Makassar, check out the best deals on Traveloka: Recommended activities in Makassar!

How to Get to Hotel Santika Makassar from the Airport

Navigating your journey from Sultan Hasanuddin International Airport (UPG) to Hotel Santika Makassar is convenient with several transportation options. The airport transfer service of Hotel Santika Makassar is designed for your ease. Here’s how to get to Hotel Santika Makassar:
  • Hotel Private Airport Transfer:

    For the most seamless experience, you can arrange a private transfer directly with the hotel. This service offers comfort and convenience, with rates starting from approximately PHP 500, depending on the vehicle type. Please contact the hotel in advance to book this service.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. The journey to Hotel Santika Makassar typically takes around 45-60 minutes, depending on traffic, and will cost approximately PHP 150-200.
  • Ride-hailing Services:

    You can also use a ride-hailing service booked via your smartphone. These services offer competitive pricing and are a popular choice for many travelers. The estimated fare is similar to metered taxis.
For a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Hotel Santika Makassar

Choosing Hotel Santika Makassar means opting for a stay that combines comfort, convenience, and excellent value. With a prime location, comprehensive facilities, and warm hospitality, we are dedicated to making your visit to Makassar memorable.
  • Prime Location:

    Situated in the heart of Makassar, offering easy access to business districts, shopping, and attractions.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit every traveler's needs.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and complimentary Wi-Fi.
  • Genuine Hospitality:

    Experience the warmth and friendliness of Indonesian service.
  • Convenient Access:

    Easy to reach from the airport and well-connected to the city.
Discover the best Room availability at Hotel Santika Makassar and start planning your trip. Booking Hotel Santika Makassar is simple and secure through Traveloka.

For your next adventure, consider exploring more options:

Book budget hotels in Sulawesi Selatan

Easily book domestic and international flights at low prices

All facilities in Hotel Santika Makassar

Entertainment Facility Hotel Santika Makassar
Entertainment Facility
Fitness Center Hotel Santika Makassar
Fitness Center
Common Space Hotel Santika Makassar
Common Space
Lobby Hotel Santika Makassar
Lobby
CleanAccommodation Hotel Santika Makassar
CleanAccommodation

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Early bird breakfast
  • Snacks

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Smoking area

Transportation

  • Bicycle rental
  • Car rental
  • Secure parking
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • TV lounge

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Hotel Santika Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Makassar
118
Number of floors in Hotel Santika Makassar
11
Another facilities in Hotel Santika Makassar
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Hotel Santika Makassar

What are available facilities at Hotel Santika Makassar?
There are top facilites at Hotel Santika Makassar such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Makassar?
The standard check-in time at Hotel Santika Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Makassar provide breakfast?
Yes, Hotel Santika Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Makassar?
Hotel Santika Makassar is a 3.0-star hotel.
How many floors does Hotel Santika Makassar have?
Hotel Santika Makassar has 11 floors.
See All

More Reviews from Other Guests in Hotel Santika Makassar

Overall Ratings & Reviews Hotel Santika Makassar

Traveloka (2,705)
Other sources (24)
8.6
Very Good
From 2,705 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Santika Makassar
All
Staff Friendliness (68)
Bedroom (60)
Distance to City Center (55)
Room Space (54)
Surroundings (51)
Accessibility (51)
Ambiance (50)
Variety (49)
Hotel Area (48)
Bathroom (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Santika Makassar

Number of reviews per page
20
40
Customer reviews
MUHAMMAD I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The price is affordable for all groups, but the bathroom should be closed from the sink.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Mr. Muhammad I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Heri S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Respect and provide solutions, with excellent explanations.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear Mr. Heri S., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
W***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm so happy to be staying here, close to CPI. Just a short walk away, and with a variety of food.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Mr./Ms. Wa, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Profile Picture
Wita A. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's really cool, the food is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 May 2026
Dear Mr./Ms. Vita A.M., From Santika Makassar Hotel, we respectfully request your valuable feedback and rating. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
B***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location, around the hotel there are many places to eat.... The hotel atmosphere is comfortable and quiet...
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr./Ms. B*G, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
y***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is comfortable, clean, close to Makassar's signature shopping center, and the staff is friendly. I'll definitely stay here again next time 🙂
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. Y*y, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
This was my first time staying at the Santika Makassar. Everything was fine, except the food was a bit lacking in variety.
Translated by Google Icon
See original
+2
Find this review helpful?
Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. M*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Samratul F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Check-in at the same time as a party and the service and hotel facilities were very satisfying, you can also go to the gym... In short, it's great.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Mr. Samratul F., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isak Ismatullah - General Manager
Translated by Google Icon
See original
f***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Easy and fast check in, responsive staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Mr./Ms. F*i, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly, the room ambiance is calm and comfortable. This is my second stay here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2026
Dear Mr./Ms. E*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This hotel was absolutely delicious! The friendly and responsive service made us feel right at home. The food in the hotel restaurant was also excellent, with authentic flavors and attractive presentation. The location is strategic, close to the city center and major tourist attractions. Highly recommend a stay here! 😊
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Mr./Mrs. H*n, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
Overall good, the only thing that made it bad was the bathroom smelled like sewage during the first flush, and there was hair left in the drain. When I complained, it was immediately handled and everything was fine. The coffee maker also wasn't clean yet, as if it had been used for cooking noodles or rice 😭
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. N*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good friendly staff and good service and clean rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Mar 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
A very pleasant staycation experience here, the kids were happy, the staff were friendly, the room was neat, clean and fragrant.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Mr./Ms. D*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service by the staff was very satisfying, very friendly and helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to express our sincere gratitude for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly and helpful with rescheduling. The room was ready upon check-in. The check-out process was smooth and the security staff were also very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Greetings from all the staff at Santikawa Wangsan Hotel. Thank you very much for your valuable feedback. We are committed to providing the best service and a clean environment to ensure all guests have a comfortable stay. We hope to welcome you back soon. We will continue to strive to provide high-quality products and services. Thank you for your continued support. General Manager: Isaac Ismatullah
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very helpful during the rescheduling process, check-in, and check-out. The breakfast was delicious, and the menu was excellent.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to express our sincere gratitude for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Andi M. H. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very cool, hope to stay here again
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Mr./Mrs. Andy M.H.H., This is a message of our deepest respect from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Profile Picture
Rosalina I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Overall, the service was good. I was just a bit disappointed. I happened to buy fresh fish and had it frozen in the freezer. It turned out it wasn't frozen. In the end, they found a solution: steam the fish. I had no choice but to do so, but the fish smelled bad during the trip. Next time, please be more serious if there are items that need to be frozen, they must be frozen.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Feb 2026
Dear Ms. Rosalina L., Sincerely, from Santika Makassar Hotel. First, we thank you for taking the time to rate and review our hotel. We apologize for the inconvenience regarding your frozen fish. However, we will continue to provide this service and maintain cleanliness to ensure all our guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can once again provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
j***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Friendly staff, spacious and clean rooms.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Mr./Ms. J*y, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Santika Makassar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Santika Makassar

Traveloka (2,705)
Other sources (24)
8.6
Very Good
From 2,705 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Santika Makassar
All
Staff Friendliness (68)
Bedroom (60)
Distance to City Center (55)
Room Space (54)
Surroundings (51)
Accessibility (51)
Ambiance (50)
Variety (49)
Hotel Area (48)
Bathroom (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Santika Makassar

Number of reviews per page
20
40
Customer reviews
MUHAMMAD I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The price is affordable for all groups, but the bathroom should be closed from the sink.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Mr. Muhammad I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Heri S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Respect and provide solutions, with excellent explanations.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear Mr. Heri S., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
W***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm so happy to be staying here, close to CPI. Just a short walk away, and with a variety of food.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Mr./Ms. Wa, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Profile Picture
Wita A. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's really cool, the food is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 May 2026
Dear Mr./Ms. Vita A.M., From Santika Makassar Hotel, we respectfully request your valuable feedback and rating. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
B***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location, around the hotel there are many places to eat.... The hotel atmosphere is comfortable and quiet...
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr./Ms. B*G, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
y***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is comfortable, clean, close to Makassar's signature shopping center, and the staff is friendly. I'll definitely stay here again next time 🙂
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. Y*y, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
This was my first time staying at the Santika Makassar. Everything was fine, except the food was a bit lacking in variety.
Translated by Google Icon
See original
+2
Find this review helpful?
Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. M*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Samratul F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Check-in at the same time as a party and the service and hotel facilities were very satisfying, you can also go to the gym... In short, it's great.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Mr. Samratul F., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isak Ismatullah - General Manager
Translated by Google Icon
See original
f***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Easy and fast check in, responsive staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Mr./Ms. F*i, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly, the room ambiance is calm and comfortable. This is my second stay here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2026
Dear Mr./Ms. E*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This hotel was absolutely delicious! The friendly and responsive service made us feel right at home. The food in the hotel restaurant was also excellent, with authentic flavors and attractive presentation. The location is strategic, close to the city center and major tourist attractions. Highly recommend a stay here! 😊
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Mr./Mrs. H*n, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
Overall good, the only thing that made it bad was the bathroom smelled like sewage during the first flush, and there was hair left in the drain. When I complained, it was immediately handled and everything was fine. The coffee maker also wasn't clean yet, as if it had been used for cooking noodles or rice 😭
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. N*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good friendly staff and good service and clean rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Mar 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
A very pleasant staycation experience here, the kids were happy, the staff were friendly, the room was neat, clean and fragrant.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Mr./Ms. D*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service by the staff was very satisfying, very friendly and helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to express our sincere gratitude for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly and helpful with rescheduling. The room was ready upon check-in. The check-out process was smooth and the security staff were also very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Greetings from all the staff at Santikawa Wangsan Hotel. Thank you very much for your valuable feedback. We are committed to providing the best service and a clean environment to ensure all guests have a comfortable stay. We hope to welcome you back soon. We will continue to strive to provide high-quality products and services. Thank you for your continued support. General Manager: Isaac Ismatullah
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very helpful during the rescheduling process, check-in, and check-out. The breakfast was delicious, and the menu was excellent.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to express our sincere gratitude for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Andi M. H. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very cool, hope to stay here again
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Mr./Mrs. Andy M.H.H., This is a message of our deepest respect from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Profile Picture
Rosalina I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Overall, the service was good. I was just a bit disappointed. I happened to buy fresh fish and had it frozen in the freezer. It turned out it wasn't frozen. In the end, they found a solution: steam the fish. I had no choice but to do so, but the fish smelled bad during the trip. Next time, please be more serious if there are items that need to be frozen, they must be frozen.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Feb 2026
Dear Ms. Rosalina L., Sincerely, from Santika Makassar Hotel. First, we thank you for taking the time to rate and review our hotel. We apologize for the inconvenience regarding your frozen fish. However, we will continue to provide this service and maintain cleanliness to ensure all our guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can once again provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
j***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Friendly staff, spacious and clean rooms.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Mr./Ms. J*y, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40