Hotel Santika Makassar

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8.5
/10
Very Good
2,782 reviews

What Guests Say About Their Stay

H***n

10.0
/ 10
This hotel was absolutely delicious! The friendly and responsive service made us feel right at home. The food in the hotel restaurant was also excellent, with authentic flavors and attractive presentation. The location is strategic, close to the city center and major tourist attractions. Highly recommend a stay here! 😊
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D***a

10.0
/ 10
A very pleasant staycation experience here, the kids were happy, the staff were friendly, the room was neat, clean and fragrant.
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h***a

10.0
/ 10
Hotel and family atmosphere. Safe, comfortable. Until I can stay here 12 nights. Until my business is finished. Highly recommended, will come back again if there is still a chance.
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Destinia

10.0
/ 10
First time trying to stay at Hotel Santika, according to expectations and honest reviews from those who have stayed here. Stayed 2 nights, cleanliness is great, there is a telephone & refrigerator in the room, the view is also okay, facilities and amenities are complete, breakfast also has many variations and tastes good. The price of a three-star hotel, the quality is like a 4-star hotel. Cool.. 😎 Thank you Hotel Santika for the best hospitality.
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NURDIANSAH

9.4
/ 10
Mulai dari awal datang sudah disambut dengan senyum dan sapa. Berlanjut ke proses cek in dan cek out sangat cepat dan tidak banyak ini dan itu. Fasilitas dan kenyamanan di kamar juga mantap. Sajian breakfast juga OK. Sangat berkesan bisa staycation di sini. 👍
In the Area
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Jl. Sultan Hasanuddin No.40, Losari, Makassar, Sulawesi Selatan, Indonesia, 90111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Santika Makassar is located in area / city Losari Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Santika Makassar

Jl. Sultan Hasanuddin No.40, Losari, Makassar, Sulawesi Selatan, Indonesia, 90111
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Lobby Hotel Santika Makassar
Lobby 2 Hotel Santika Makassar

Discover More About Hotel Santika Makassar

Discover Your Makassar Stay at Hotel Santika Makassar

Welcome to Hotel Santika Makassar, your ideal base for exploring the vibrant city of Makassar in South Sulawesi, Indonesia. Whether you're planning a business trip or a leisurely holiday, this hotel offers a comfortable and convenient experience tailored to the preferences of discerning travelers, including those from Australia. With its strategic location, excellent amenities, and welcoming atmosphere, Hotel Santika Makassar is poised to become your home away from home. Rates at Hotel Santika Makassar start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel Santika Makassar

Hotel Santika Makassar is situated in the heart of Makassar, specifically in the Jl. Sultan Hasanuddin No.40, Pantai Losari, Makassar, Sulawesi Selatan, Indonesia, 90111. This prime location places you within easy reach of the city's key attractions and business districts. For those arriving by air, the hotel is conveniently located a reasonable distance from Sultan Hasanuddin International Airport (UPG), offering straightforward access via various transport options. The surrounding area is a dynamic mix of commercial activity and local life, providing a glimpse into the authentic Makassar experience. You'll find yourself close to bustling local markets and a variety of dining establishments, making it easy to immerse yourself in the local culture. While Makassar doesn't have a train or tram system like some Australian cities, getting around is made simple with readily available taxis and rideshare services, and the hotel's central position means many points of interest are within a short journey.

Guest Facilities and Services at Hotel Santika Makassar

Guest facilities at Hotel Santika Makassar are designed to ensure a comfortable and hassle-free stay. Australian travelers will appreciate the commitment to providing essential services that enhance their travel experience. The hotel offers a welcoming breakfast service, often featuring a mix of local Indonesian flavors and international options, ensuring you start your day right. For those who enjoy a good coffee, you'll find satisfying options available. Essential amenities such as reliable free Wi-Fi are provided throughout the property, keeping you connected. A helpful 24-hour front desk is always on hand to assist with any queries or requests, offering peace of mind at any hour. Secure luggage storage is also available, allowing you to explore the city freely before check-in or after check-out. While specific operating hours for all facilities are best confirmed directly, the hotel's general offerings are geared towards guest convenience and satisfaction.

Room Information and Stay Experience at Hotel Santika Makassar

The hotel offers a range of well-appointed rooms designed to provide a restful sanctuary after a day of exploration or business. Room types of Hotel Santika Makassar are varied to accommodate different traveler needs. Each room is meticulously maintained to ensure a high standard of cleanliness, a crucial factor for many guests. You can expect comfortable bedding, ensuring a good night's sleep, and effective, modern climate control systems to keep you cool and comfortable regardless of the external weather. The bathrooms are clean and functional, equipped with essential amenities for your convenience. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is consistently on providing a clean, comfortable, and refreshing environment for all guests.

Recommended Nearby Dining and Cafes around Hotel Santika Makassar

Makassar is renowned for its culinary delights, and Hotel Santika Makassar is perfectly positioned to let you explore this vibrant food scene. You'll find a plethora of local eateries and cafes within easy reach, offering everything from authentic Indonesian cuisine to more contemporary dining experiences. Imagine starting your day with a delicious local breakfast, perhaps a flavorful Nasi Goreng or Mie Goreng, accompanied by a strong cup of Indonesian coffee. For lunch or dinner, explore the diverse range of restaurants serving fresh seafood, traditional Sulawesi dishes, and international favorites. The area also boasts a growing café culture, with many spots offering excellent coffee and light snacks, perfect for a mid-afternoon break. Whether you prefer a casual street-side meal or a more refined dining experience, the options surrounding Hotel Santika Makassar are sure to satisfy your palate.

Popular Attractions and Activities near Hotel Santika Makassar

Makassar offers a rich tapestry of cultural heritage, natural beauty, and historical sites. When staying at Hotel Santika Makassar, you're well-placed to discover some of the region's most captivating attractions. *

Fort Rotterdam (Benteng Ujung Pandang):

Immerse yourself in history at this well-preserved Dutch colonial fort, offering insights into Makassar's past and serving as a cultural center. *

Paotere Harbour:

Experience the bustling atmosphere of this traditional harbor, where you can see the iconic Phinisi schooners, a testament to Bugis maritime heritage. *

Losari Beach:

Enjoy a leisurely stroll along the famous Losari Beach, especially vibrant in the late afternoon and evening, offering beautiful sunset views and local snacks. *

Museum Negeri La Galigo:

Located within the grounds of Fort Rotterdam, this museum houses a significant collection of artifacts showcasing South Sulawesi's history and culture. *

Karebosi Link:

A modern urban park and recreational area, offering a pleasant space for relaxation and enjoying city views. If you are looking for other activities around Hotel Santika Makassar, check out the best deals on Traveloka: Recommended activities in Makassar!

How to Get to Hotel Santika Makassar from the Airport

Navigating your journey from Sultan Hasanuddin International Airport (UPG) to Hotel Santika Makassar is straightforward, with several convenient options available. Understanding the "Airport transfer service of Hotel Santika Makassar" and "How to get to Hotel Santika Makassar" will ensure a smooth arrival. *

Airport Shuttle Bus:

Look for official airport shuttle services that may operate routes towards the city center. These are generally a cost-effective option. *

Metered Taxis:

Official airport taxi stands are available. Ensure the meter is used for a fair fare. *

Rideshare Services:

Popular rideshare apps are widely used in Makassar and offer a convenient way to get to your destination. Designated pick-up points are usually available at the airport. For a seamless travel experience, consider pre-booking your transport. You can explore various options for your Airport transfer service.

Summary of Why You Should Choose Hotel Santika Makassar

Hotel Santika Makassar stands out as an excellent choice for Australian travelers seeking comfort, convenience, and a genuine local experience in South Sulawesi. Its prime location ensures easy access to the city's attractions and business hubs, while the friendly service and comfortable accommodations provide a welcoming retreat. * **Strategic Location:** Situated in a central area, making exploration and business convenient. * **Comfortable Accommodations:** Clean, well-equipped rooms with effective climate control for a pleasant stay. * **Convenient Services:** Essential amenities like Wi-Fi and a 24-hour front desk cater to traveler needs. * **Local Immersion:** Proximity to dining, markets, and cultural sites allows for an authentic Makassar experience. Ready to experience the best of Makassar? **Check room availability at Hotel Santika Makassar** and **Book Hotel Santika Makassar** today through Traveloka. For more options, you can also Book budget hotels in Sulawesi Selatan and Easily book domestic and international flights at low prices.

All facilities in Hotel Santika Makassar

Entertainment Facility Hotel Santika Makassar
Entertainment Facility
Fitness Center Hotel Santika Makassar
Fitness Center
Common Space Hotel Santika Makassar
Common Space
Lobby Hotel Santika Makassar
Lobby
CleanAccommodation Hotel Santika Makassar
CleanAccommodation

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Early bird breakfast
  • Snacks

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Smoking area

Transportation

  • Bicycle rental
  • Car rental
  • Secure parking
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • TV lounge

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Hotel Santika Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Makassar
118
Number of floors in Hotel Santika Makassar
11
Another facilities in Hotel Santika Makassar
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about Hotel Santika Makassar

What are available facilities at Hotel Santika Makassar?
There are top facilites at Hotel Santika Makassar such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Makassar?
The standard check-in time at Hotel Santika Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Makassar provide breakfast?
Yes, Hotel Santika Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Makassar?
Hotel Santika Makassar has a 3.0-star rating.
How many floors does Hotel Santika Makassar have?
Hotel Santika Makassar has 11.
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Hotel Santika Makassar reviews and ratings

Overall Ratings & Reviews Hotel Santika Makassar

Traveloka (2,756)
Other sources (26)
8.6
Very Good
From 2,756 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Santika Makassar
All
Staff Friendliness (76)
Bedroom (66)
Distance to City Center (60)
Room Space (59)
Accessibility (56)
Surroundings (55)
Ambiance (55)
Taste (53)
Variety (53)
Hotel Area (51)
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Traveller Reviews Hotel Santika Makassar

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room was very clean, the food was also delicious, but unfortunately the bathtub was not very usable (the drain could not be closed properly).
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H***y
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icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
The outdoor AC was very noisy, disturbing our sleep on the 5th floor. The vibration and hum were very clearly felt inside the room.
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Rafael G. F.
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Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 week(s) ago
Regarding hotel management, I feel that Hotel Santika has quite good maintenance. However, the room I stayed in, the sheets and pillowcases were a bit dull. There were not many TV channels (mostly local channels), especially in the bathroom, because the bidet was leaking. I also felt that the restaurant was lacking in my opinion. It didn't seem to meet Hotel Santika standards. The service was good. The AC was cold. The location was strategic. I was given an early check-in. Thank you 🙏🏼😊
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Accommodation's Reply
06 Aug 2026
Dear Mr. Rafael, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will use your review to improve our services and maintain cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Singhi P. Bayuaji - General Manager
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GUILLAUME T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very nice hotel. Breakfast is great. Restaurant is good.
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Accommodation's Reply
06 Aug 2026
Dear Mr. Guillaume T, Warm greetings from Hotel Santika Makassar. First of all, we would like to thank you for taking the time to rate and review our hotel. We remain committed to providing the service and cleanliness that ensure our guests' comfort. We sincerely hope to welcome you back to Hotel Santika Makassar and once again provide you with our best service and products. Sincerely, Singgih P. Bayuaji – General Manag
A***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Hotel in the city center, quiet, clean, and good service.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. A*i, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Singh P. Bayuaji - General Manager
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U***h
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Got room 616, but the AC remote was broken. The gym was empty, and the dumbbells were missing.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. U*h, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Singh P. Bayuaji - General Manager
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Ida F. A.
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Business
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10.0
/10
Reviewed 6 week(s) ago
Good. Good. According to our request.
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Accommodation's Reply
23 Jul 2026
Dear Ms. Ida F.A., From Santika Makassar Hotel: First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Singh P. Bayuaji - General Manager
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w***a
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very good and please keep up the good work.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. Wa, Sincerely, from Santika Makassar Hotel. First of all, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Singh P. Bayuaji - General Manager
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Syahrul G.
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9.4
/10
Reviewed 7 week(s) ago
The hotel is clean, the staff are all friendly and nice.
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Accommodation's Reply
12 Jul 2026
Dear Mr. Syahrul G., This is a brief update from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive to provide excellent service and maintain cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products again. Sincerely, Isak Ismatullah - General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Hotel staff is friendly, breakfast is delicious.
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Accommodation's Reply
09 Jul 2026
Dear Mr. G*t, Sincerely, from Santika Makassar Hotel. First of all, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
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Susana J.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Close to a variety of restaurants, from seafood restaurants to coto restaurants, and even modern cuisine. Many nearby restaurants are within walking distance. There's an MMart across the street, making it easy to buy snacks and drinks. You can also take a morning walk to Losari and the iconic 99-Dome Mosque. Strategically located.
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Accommodation's Reply
09 Jul 2026
Dear Ms. Susana J., With our deepest respect from Santika Makassar Hotel, first of all, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
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Tony I.
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10.0
/10
Reviewed 9 week(s) ago
Overall a very interesting experience
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Accommodation's Reply
09 Jul 2026
Dear Mr. Tony I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can once again provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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i***y
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9.4
/10
Reviewed 11 week(s) ago
The hospitality is great, the staff are friendly.
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MUHAMMAD I.
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9.4
/10
Reviewed 12 week(s) ago
Good service from reception staff, security is okay.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Muhammad I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Rantho
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8.5
/10
Reviewed 13 week(s) ago
Great location, friendly service, clean rooms.
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Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. Rantho, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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MUHAMMAD I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The price is affordable for all groups, but the bathroom should be closed from the sink.
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Accommodation's Reply
21 May 2026
Dear Mr. Muhammad I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Heri S.
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Business
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10.0
/10
Reviewed 15 week(s) ago
Respect and provide solutions, with excellent explanations.
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Accommodation's Reply
19 May 2026
Dear Mr. Heri S., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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W***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I'm so happy to be staying here, close to CPI. Just a short walk away, and with a variety of food.
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Mr./Ms. Wa, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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Wita A. M.
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Business
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10.0
/10
Reviewed 17 week(s) ago
It's really cool, the food is varied.
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Accommodation's Reply
05 May 2026
Dear Mr./Ms. Vita A.M., From Santika Makassar Hotel, we respectfully request your valuable feedback and rating. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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B***g
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Business
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10.0
/10
Reviewed 17 week(s) ago
Strategic location, around the hotel there are many places to eat.... The hotel atmosphere is comfortable and quiet...
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr./Ms. B*G, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Santika Makassar

Traveloka (2,756)
Other sources (26)
8.6
Very Good
From 2,756 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Santika Makassar
All
Staff Friendliness (76)
Bedroom (66)
Distance to City Center (60)
Room Space (59)
Accessibility (56)
Surroundings (55)
Ambiance (55)
Taste (53)
Variety (53)
Hotel Area (51)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Santika Makassar

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room was very clean, the food was also delicious, but unfortunately the bathtub was not very usable (the drain could not be closed properly).
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
The outdoor AC was very noisy, disturbing our sleep on the 5th floor. The vibration and hum were very clearly felt inside the room.
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Rafael G. F.
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Business
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6.7
/10
Reviewed 4 week(s) ago
Regarding hotel management, I feel that Hotel Santika has quite good maintenance. However, the room I stayed in, the sheets and pillowcases were a bit dull. There were not many TV channels (mostly local channels), especially in the bathroom, because the bidet was leaking. I also felt that the restaurant was lacking in my opinion. It didn't seem to meet Hotel Santika standards. The service was good. The AC was cold. The location was strategic. I was given an early check-in. Thank you 🙏🏼😊
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Accommodation's Reply
06 Aug 2026
Dear Mr. Rafael, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will use your review to improve our services and maintain cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Singhi P. Bayuaji - General Manager
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GUILLAUME T.
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10.0
/10
Reviewed 4 week(s) ago
Very nice hotel. Breakfast is great. Restaurant is good.
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Accommodation's Reply
06 Aug 2026
Dear Mr. Guillaume T, Warm greetings from Hotel Santika Makassar. First of all, we would like to thank you for taking the time to rate and review our hotel. We remain committed to providing the service and cleanliness that ensure our guests' comfort. We sincerely hope to welcome you back to Hotel Santika Makassar and once again provide you with our best service and products. Sincerely, Singgih P. Bayuaji – General Manag
A***i
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Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Hotel in the city center, quiet, clean, and good service.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. A*i, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Singh P. Bayuaji - General Manager
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U***h
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Business
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9.1
/10
Reviewed 5 week(s) ago
Got room 616, but the AC remote was broken. The gym was empty, and the dumbbells were missing.
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Accommodation's Reply
29 Jul 2026
Dear Mr./Ms. U*h, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Singh P. Bayuaji - General Manager
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Ida F. A.
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Business
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10.0
/10
Reviewed 6 week(s) ago
Good. Good. According to our request.
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Accommodation's Reply
23 Jul 2026
Dear Ms. Ida F.A., From Santika Makassar Hotel: First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Singh P. Bayuaji - General Manager
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w***a
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Business
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8.5
/10
Reviewed 6 week(s) ago
Very good and please keep up the good work.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. Wa, Sincerely, from Santika Makassar Hotel. First of all, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Singh P. Bayuaji - General Manager
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Syahrul G.
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9.4
/10
Reviewed 7 week(s) ago
The hotel is clean, the staff are all friendly and nice.
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Accommodation's Reply
12 Jul 2026
Dear Mr. Syahrul G., This is a brief update from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive to provide excellent service and maintain cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products again. Sincerely, Isak Ismatullah - General Manager
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Verified Traveler
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10.0
/10
Reviewed 8 week(s) ago
Hotel staff is friendly, breakfast is delicious.
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Accommodation's Reply
09 Jul 2026
Dear Mr. G*t, Sincerely, from Santika Makassar Hotel. First of all, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
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Susana J.
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Business
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10.0
/10
Reviewed 8 week(s) ago
Close to a variety of restaurants, from seafood restaurants to coto restaurants, and even modern cuisine. Many nearby restaurants are within walking distance. There's an MMart across the street, making it easy to buy snacks and drinks. You can also take a morning walk to Losari and the iconic 99-Dome Mosque. Strategically located.
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Accommodation's Reply
09 Jul 2026
Dear Ms. Susana J., With our deepest respect from Santika Makassar Hotel, first of all, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
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Tony I.
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10.0
/10
Reviewed 9 week(s) ago
Overall a very interesting experience
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Accommodation's Reply
09 Jul 2026
Dear Mr. Tony I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can once again provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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i***y
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9.4
/10
Reviewed 11 week(s) ago
The hospitality is great, the staff are friendly.
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MUHAMMAD I.
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9.4
/10
Reviewed 12 week(s) ago
Good service from reception staff, security is okay.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Muhammad I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Rantho
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8.5
/10
Reviewed 13 week(s) ago
Great location, friendly service, clean rooms.
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Accommodation's Reply
04 Jun 2026
Dear Mr./Ms. Rantho, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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MUHAMMAD I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
The price is affordable for all groups, but the bathroom should be closed from the sink.
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Accommodation's Reply
21 May 2026
Dear Mr. Muhammad I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Heri S.
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Business
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10.0
/10
Reviewed 15 week(s) ago
Respect and provide solutions, with excellent explanations.
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Accommodation's Reply
19 May 2026
Dear Mr. Heri S., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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W***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I'm so happy to be staying here, close to CPI. Just a short walk away, and with a variety of food.
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Mr./Ms. Wa, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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Wita A. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It's really cool, the food is varied.
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Accommodation's Reply
05 May 2026
Dear Mr./Ms. Vita A.M., From Santika Makassar Hotel, we respectfully request your valuable feedback and rating. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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B***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Strategic location, around the hotel there are many places to eat.... The hotel atmosphere is comfortable and quiet...
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr./Ms. B*G, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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