Hotel Santika Makassar

Hotels
Preferred Partner Plus
8.5
/10
Very Good
2,733 reviews

What Guests Say About Their Stay

Staff Friendliness (117)
Bedroom (108)
Distance To City Center (98)
Room Space (92)

H***n

10.0
/ 10
This hotel was absolutely delicious! The friendly and responsive service made us feel right at home. The food in the hotel restaurant was also excellent, with authentic flavors and attractive presentation. The location is strategic, close to the city center and major tourist attractions. Highly recommend a stay here! 😊
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D***a

10.0
/ 10
A very pleasant staycation experience here, the kids were happy, the staff were friendly, the room was neat, clean and fragrant.
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h***a

10.0
/ 10
Hotel and family atmosphere. Safe, comfortable. Until I can stay here 12 nights. Until my business is finished. Highly recommended, will come back again if there is still a chance.
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Destinia

10.0
/ 10
First time trying to stay at Hotel Santika, according to expectations and honest reviews from those who have stayed here. Stayed 2 nights, cleanliness is great, there is a telephone & refrigerator in the room, the view is also okay, facilities and amenities are complete, breakfast also has many variations and tastes good. The price of a three-star hotel, the quality is like a 4-star hotel. Cool.. 😎 Thank you Hotel Santika for the best hospitality.
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NURDIANSAH

9.4
/ 10
Mulai dari awal datang sudah disambut dengan senyum dan sapa. Berlanjut ke proses cek in dan cek out sangat cepat dan tidak banyak ini dan itu. Fasilitas dan kenyamanan di kamar juga mantap. Sajian breakfast juga OK. Sangat berkesan bisa staycation di sini. 👍
In the Area
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Jl. Sultan Hasanuddin No.40, Losari, Makassar, Sulawesi Selatan, Indonesia, 90111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Santika Makassar is located in area / city Losari Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Santika Makassar

Jl. Sultan Hasanuddin No.40, Losari, Makassar, Sulawesi Selatan, Indonesia, 90111
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Lobby Hotel Santika Makassar
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Hotel Santika Makassar Rates per Night

Hotel Santika Makassar room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Santika Makassar hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Santika Makassar Location & Address

Hotel Santika Makassar is located at Jl. Sultan Hasanuddin No.40, Pantai Losari, Makassar, Sulawesi Selatan, Indonesia, 90111. It's situated in the Makassar area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to Hotel Santika Makassar from Airport

Arriving at Sultan Hasanuddin International Airport and wondering about the best way to get to Hotel Santika Makassar? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best route:

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are a convenient way to get to the hotel. Simply book a ride through the app and meet your driver at the designated pick-up point.
  • Airport Bus (Most Affordable):

    The DAMRI airport bus offers a budget-friendly option. The bus will drop you off at a central location in Makassar, from where you can take a taxi or Ride Hailing to the hotel.
  • Hotel Shuttle (Pre-arranged):

    Check if Hotel Santika Makassar offers an airport shuttle service. This can be pre-booked for a hassle-free transfer.

Tips:

For the most convenient route, consider pre-booking a Ride Hailing or checking if the hotel offers an airport shuttle. This will save you time and ensure a smooth transfer, especially if you're arriving late at night or with a lot of luggage.

Hotel Santika Makassar Reviews & Summary

Looking for all about hotel Hotel Santika Makassar before you book? Reading hotel reviews is a great way to get a feel for what to expect during your stay. This popular hotel consistently receives positive feedback from guests.

Guests love the hotel's central location, making it easy to explore Makassar's attractions and dining scene. The friendly and helpful staff are also frequently praised, along with the clean and comfortable rooms. A standout feature is the rooftop pool, offering stunning city views. Here's a short review to give you an idea: "Excellent hotel with a fantastic location. The staff were incredibly helpful, and the rooms were spotless. The rooftop pool was a real highlight!"

Hotel Santika Makassar Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Santika Makassar offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Superior Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer added space and comfort. Some rooms feature bathtubs.
  • Executive Suite:

    These spacious suites include a separate living area and offer enhanced amenities.
  • Santika Suite:

    The most luxurious option, the Santika Suite features a large living area, a separate bedroom, and a luxurious bathroom with a bathtub and bidet.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds.

Please note that Hotel Santika Makassar is not a pet-friendly hotel.

Hotel Facilities in Hotel Santika Makassar

Hotel Santika Makassar boasts a range of hotel facilities to ensure a comfortable and enjoyable stay. Whether you're travelling for business or leisure, there's something for everyone. Here's a look at some of the hotel amenities available:

  • Rooftop Swimming Pool:

    Enjoy stunning city views while taking a dip in the rooftop pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and photocopying services.
  • Meeting Rooms:

    The hotel offers several meeting rooms for business events and conferences.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and during school holidays.

Hotel Buffet or Restaurant/Cafe in Hotel Santika Makassar

Hotel Santika Makassar offers a variety of dining options to satisfy your culinary cravings. From a hearty hotel buffet to a relaxing hotel cafe, there's something for every taste. Here's a look at the hotel restaurant and cafe options available:

  • Meratus Restaurant:

    This restaurant serves a delicious buffet breakfast, lunch, and dinner, featuring a variety of Indonesian and international dishes. The buffet breakfast is priced at approximately SGD 15 per person. Opening hours: 6:00 AM - 10:00 PM.
  • Lobby Lounge:

    Enjoy a selection of light snacks, pastries, and beverages at the Lobby Lounge. Opening hours: 9:00 AM - 11:00 PM.
  • Sangkubira Pool Bar:

    Sip on refreshing cocktails and enjoy light bites by the rooftop pool. Opening hours: 11:00 AM - 7:00 PM.

Don't miss the chance to try the restaurant's signature dish, Ikan Bakar Parape (grilled fish with Makassar spices).

Hotel Santika Makassar Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hotel Santika Makassar offers a convenient hotel to airport transfer service to ensure a hassle-free arrival and departure. Here's how to book:

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport. Alternatively, you can book the airport transfer service through Traveloka when making your hotel reservation.

Nearby MRT Station & Bus Stops

Navigating Makassar using public transport is relatively straightforward. While there isn't an MRT system in Makassar, there are several bus stops nearby Hotel Santika Makassar. Here's a list of nearby bus stops:

  • Halte Trans Mamminasata Somba Opu:

    Approximately 500 meters from the hotel.
  • Halte Trans Mamminasata Balaikota:

    Approximately 800 meters from the hotel.
  • Halte Trans Mamminasata Pantai Losari:

    Approximately 1.2 km from the hotel.

The Trans Mamminasata bus system is the main public transport option in Makassar. You can purchase tickets directly on the bus. Cash payments are generally accepted.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Makassar offers a variety of nearby places to go that are perfect for families and kids. Here are some nearby sightseeing places and things to see nearby:

  • Trans Studio Makassar:

    An indoor theme park with thrilling rides and attractions. Located approximately 8 km from the hotel. Entry price: Approximately SGD 25 per person.
  • Pantai Losari (Losari Beach):

    A popular waterfront promenade with food stalls and stunning sunset views. Located approximately 1 km from the hotel. Free entry.
  • Fort Rotterdam:

    A historic fort dating back to the Dutch colonial era. Located approximately 2 km from the hotel. Entry price: Approximately SGD 3 per person.
  • Bugis Waterpark Adventure:

    A water park with slides, pools, and other water-based activities. Located approximately 15 km from the hotel. Entry price: Approximately SGD 20 per person.
  • Museum Benteng Somba Opu:

    A cultural park showcasing traditional South Sulawesi houses. Located approximately 6 km from the hotel. Entry price: Approximately SGD 2 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Santika Makassar (Makassar)

Exploring the local culinary scene is a must when visiting Makassar. There's a fantastic array of nearby dining options, from trendy cafes to authentic local food eateries near me. Here are some recommendations:

Cafes/Restaurants:

  • Kopi Oey:

    A popular cafe chain serving Indonesian coffee and light meals.
  • Excelso Coffee:

    A well-known coffee shop offering a variety of coffee drinks and snacks.
  • Pizza Hut:

    A familiar option for pizza and pasta dishes.

Local Street Food:

  • Coto Makassar:

    A traditional Makassar beef soup with a rich and flavorful broth.
  • Pallubasa:

    A hearty soup made with beef and coconut milk.
  • Sop Konro:

    A rib soup with a savory broth.
  • Es Pisang Ijo:

    A refreshing dessert made with green banana, coconut milk, and syrup.
  • Mie Titi:

    A crispy noodle dish with a thick gravy.

Shopping places near Hotel Santika Makassar (Makassar)

Looking for some retail therapy? Makassar offers a variety of nearby shopping destinations, from modern malls near hotel to traditional markets. Here are some shopping places near Hotel Santika Makassar:

  • Mal Ratu Indah:

    A large shopping mall with a variety of stores, restaurants, and a cinema.
  • Trans Studio Mall Makassar:

    Another popular mall with a wide selection of shops and entertainment options.
  • Somba Opu Street:

    A traditional shopping street where you can find local handicrafts, textiles, and souvenirs.

Other Places to Stay Near Hotel Santika Makassar

If Hotel Santika Makassar is fully booked or you're looking for alternative accommodations, there are several other hotels nearby to choose from. Here's a selection of affordable hotels nearby in different star categories:

Luxury/5-Star Hotels Nearby:

  • Claro Makassar:

    A luxurious hotel offering stunning city views and a range of amenities.
  • The Rinra Makassar:

    A stylish hotel with a modern design and excellent service.
  • Four Points by Sheraton Makassar:

    A well-known international hotel brand offering comfortable accommodation and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Hotel Aryaduta Makassar:

    A comfortable hotel with a central location and a range of facilities.
  • Swiss-Belhotel Makassar:

    A modern hotel offering comfortable accommodation and a rooftop pool.
  • Mercure Makassar Nexa Pettarani:

    A stylish hotel with a convenient location near the airport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Grand City Hotel Makassar:

    A budget-friendly hotel with a convenient location.
  • RedDoorz near Pantai Losari Makassar:

    A simple and affordable option near Losari Beach.
  • Losari Beach Hotel:

    A basic hotel with a beachfront location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Makassar is easy with Traveloka! With a wide range of options to suit every budget and preference, you're sure to find the ideal accommodation for your trip. Check hotel availability and make your hotel reservations today!

Whether you're looking for a luxurious five-star hotel or a budget-friendly guesthouse, Traveloka has you covered. Start planning your trip to Makassar now and book cheap hotels in Indonesia. Don't forget to check out our deals on cheap hotels nearby!

All facilities in Hotel Santika Makassar

Entertainment Facility Hotel Santika Makassar
Entertainment Facility
Fitness Center Hotel Santika Makassar
Fitness Center
Common Space Hotel Santika Makassar
Common Space
Lobby Hotel Santika Makassar
Lobby
CleanAccommodation Hotel Santika Makassar
CleanAccommodation

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Early bird breakfast
  • Snacks

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Smoking area

Transportation

  • Bicycle rental
  • Car rental
  • Secure parking
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • TV lounge

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in Hotel Santika Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Makassar
118
Number of floors in Hotel Santika Makassar
11
Another facilities in Hotel Santika Makassar
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Hotel Santika Makassar

What are available facilities at Hotel Santika Makassar?
There are top facilites at Hotel Santika Makassar such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Makassar?
The standard check-in time at Hotel Santika Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Makassar provide breakfast?
Yes, Hotel Santika Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Makassar
Hotel Santika Makassar has a 3.0-star rating.
How many floors does Hotel Santika Makassar have?
Hotel Santika Makassar has 11.
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More Reviews from Other Guests in Hotel Santika Makassar

Overall Ratings & Reviews Hotel Santika Makassar

Traveloka (2,708)
Other sources (25)
8.6
Very Good
From 2,708 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Santika Makassar
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Staff Friendliness (68)
Bedroom (60)
Distance to City Center (55)
Room Space (54)
Surroundings (51)
Accessibility (51)
Ambiance (50)
Variety (49)
Hotel Area (48)
Bathroom (47)
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Traveler Reviews Hotel Santika Makassar

Number of reviews per page
20
40
Customer reviews
MUHAMMAD I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The price is affordable for all groups, but the bathroom should be closed from the sink.
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Accommodation's Reply
21 May 2026
Dear Mr. Muhammad I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Heri S.
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Business
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10.0
/10
Reviewed 3 week(s) ago
Respect and provide solutions, with excellent explanations.
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Accommodation's Reply
19 May 2026
Dear Mr. Heri S., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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W***a
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
I'm so happy to be staying here, close to CPI. Just a short walk away, and with a variety of food.
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Mr./Ms. Wa, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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Wita A. M.
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Business
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10.0
/10
Reviewed 5 week(s) ago
It's really cool, the food is varied.
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Accommodation's Reply
05 May 2026
Dear Mr./Ms. Vita A.M., From Santika Makassar Hotel, we respectfully request your valuable feedback and rating. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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B***g
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Business
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10.0
/10
Reviewed 5 week(s) ago
Strategic location, around the hotel there are many places to eat.... The hotel atmosphere is comfortable and quiet...
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr./Ms. B*G, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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y***y
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Transit
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10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable, clean, close to Makassar's signature shopping center, and the staff is friendly. I'll definitely stay here again next time 🙂
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. Y*y, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
This was my first time staying at the Santika Makassar. Everything was fine, except the food was a bit lacking in variety.
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. M*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Samratul F.
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
Check-in at the same time as a party and the service and hotel facilities were very satisfying, you can also go to the gym... In short, it's great.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Samratul F., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isak Ismatullah - General Manager
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f***i
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Easy and fast check in, responsive staff
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Accommodation's Reply
10 Apr 2026
Dear Mr./Ms. F*i, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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E***a
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10.0
/10
Reviewed 9 week(s) ago
The staff is friendly, the room ambiance is calm and comfortable. This is my second stay here.
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Accommodation's Reply
02 Apr 2026
Dear Mr./Ms. E*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This hotel was absolutely delicious! The friendly and responsive service made us feel right at home. The food in the hotel restaurant was also excellent, with authentic flavors and attractive presentation. The location is strategic, close to the city center and major tourist attractions. Highly recommend a stay here! 😊
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2 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Mr./Mrs. H*n, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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N***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
Overall good, the only thing that made it bad was the bathroom smelled like sewage during the first flush, and there was hair left in the drain. When I complained, it was immediately handled and everything was fine. The coffee maker also wasn't clean yet, as if it had been used for cooking noodles or rice 😭
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. N*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Verified Traveler
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8.5
/10
Reviewed 12 week(s) ago
Good friendly staff and good service and clean rooms
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Accommodation's Reply
17 Mar 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
A very pleasant staycation experience here, the kids were happy, the staff were friendly, the room was neat, clean and fragrant.
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Accommodation's Reply
12 Mar 2026
Dear Mr./Ms. D*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service by the staff was very satisfying, very friendly and helpful.
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Accommodation's Reply
13 Feb 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to express our sincere gratitude for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly and helpful with rescheduling. The room was ready upon check-in. The check-out process was smooth and the security staff were also very helpful.
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Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Greetings from all the staff at Santikawa Wangsan Hotel. Thank you very much for your valuable feedback. We are committed to providing the best service and a clean environment to ensure all guests have a comfortable stay. We hope to welcome you back soon. We will continue to strive to provide high-quality products and services. Thank you for your continued support. General Manager: Isaac Ismatullah
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very helpful during the rescheduling process, check-in, and check-out. The breakfast was delicious, and the menu was excellent.
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to express our sincere gratitude for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Andi M. H. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very cool, hope to stay here again
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Mr./Mrs. Andy M.H.H., This is a message of our deepest respect from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
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Rosalina I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Overall, the service was good. I was just a bit disappointed. I happened to buy fresh fish and had it frozen in the freezer. It turned out it wasn't frozen. In the end, they found a solution: steam the fish. I had no choice but to do so, but the fish smelled bad during the trip. Next time, please be more serious if there are items that need to be frozen, they must be frozen.
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Accommodation's Reply
13 Feb 2026
Dear Ms. Rosalina L., Sincerely, from Santika Makassar Hotel. First, we thank you for taking the time to rate and review our hotel. We apologize for the inconvenience regarding your frozen fish. However, we will continue to provide this service and maintain cleanliness to ensure all our guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can once again provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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j***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Friendly staff, spacious and clean rooms.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Mr./Ms. J*y, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Lobby 4 Hotel Santika Makassar

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Overall Ratings & Reviews Hotel Santika Makassar

Traveloka (2,708)
Other sources (25)
8.6
Very Good
From 2,708 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Santika Makassar
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Staff Friendliness (68)
Bedroom (60)
Distance to City Center (55)
Room Space (54)
Surroundings (51)
Accessibility (51)
Ambiance (50)
Variety (49)
Hotel Area (48)
Bathroom (47)
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Traveler Reviews Hotel Santika Makassar

Number of reviews per page
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40
Customer reviews
MUHAMMAD I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The price is affordable for all groups, but the bathroom should be closed from the sink.
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Accommodation's Reply
21 May 2026
Dear Mr. Muhammad I., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Heri S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Respect and provide solutions, with excellent explanations.
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Accommodation's Reply
19 May 2026
Dear Mr. Heri S., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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W***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I'm so happy to be staying here, close to CPI. Just a short walk away, and with a variety of food.
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1 people find it helpful
Accommodation's Reply
12 May 2026
Dear Mr./Ms. Wa, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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Wita A. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's really cool, the food is varied.
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Accommodation's Reply
05 May 2026
Dear Mr./Ms. Vita A.M., From Santika Makassar Hotel, we respectfully request your valuable feedback and rating. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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B***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location, around the hotel there are many places to eat.... The hotel atmosphere is comfortable and quiet...
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr./Ms. B*G, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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y***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is comfortable, clean, close to Makassar's signature shopping center, and the staff is friendly. I'll definitely stay here again next time 🙂
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. Y*y, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
This was my first time staying at the Santika Makassar. Everything was fine, except the food was a bit lacking in variety.
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. M*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Samratul F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Check-in at the same time as a party and the service and hotel facilities were very satisfying, you can also go to the gym... In short, it's great.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Samratul F., This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isak Ismatullah - General Manager
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f***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Easy and fast check in, responsive staff
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Accommodation's Reply
10 Apr 2026
Dear Mr./Ms. F*i, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff is friendly, the room ambiance is calm and comfortable. This is my second stay here.
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Accommodation's Reply
02 Apr 2026
Dear Mr./Ms. E*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best services and products. Sincerely, Isaac Ismatullah - General Manager
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This hotel was absolutely delicious! The friendly and responsive service made us feel right at home. The food in the hotel restaurant was also excellent, with authentic flavors and attractive presentation. The location is strategic, close to the city center and major tourist attractions. Highly recommend a stay here! 😊
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2 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Mr./Mrs. H*n, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel again so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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N***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
Overall good, the only thing that made it bad was the bathroom smelled like sewage during the first flush, and there was hair left in the drain. When I complained, it was immediately handled and everything was fine. The coffee maker also wasn't clean yet, as if it had been used for cooking noodles or rice 😭
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. N*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you back to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good friendly staff and good service and clean rooms
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Accommodation's Reply
17 Mar 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
A very pleasant staycation experience here, the kids were happy, the staff were friendly, the room was neat, clean and fragrant.
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Accommodation's Reply
12 Mar 2026
Dear Mr./Ms. D*a, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service by the staff was very satisfying, very friendly and helpful.
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Accommodation's Reply
13 Feb 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to express our sincere gratitude for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly and helpful with rescheduling. The room was ready upon check-in. The check-out process was smooth and the security staff were also very helpful.
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Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Greetings from all the staff at Santikawa Wangsan Hotel. Thank you very much for your valuable feedback. We are committed to providing the best service and a clean environment to ensure all guests have a comfortable stay. We hope to welcome you back soon. We will continue to strive to provide high-quality products and services. Thank you for your continued support. General Manager: Isaac Ismatullah
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff was very helpful during the rescheduling process, check-in, and check-out. The breakfast was delicious, and the menu was excellent.
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, This is a message from Santika Makassar Hotel. First, we would like to express our sincere gratitude for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Andi M. H. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very cool, hope to stay here again
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Mr./Mrs. Andy M.H.H., This is a message of our deepest respect from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager
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Rosalina I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Overall, the service was good. I was just a bit disappointed. I happened to buy fresh fish and had it frozen in the freezer. It turned out it wasn't frozen. In the end, they found a solution: steam the fish. I had no choice but to do so, but the fish smelled bad during the trip. Next time, please be more serious if there are items that need to be frozen, they must be frozen.
Read More
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Accommodation's Reply
13 Feb 2026
Dear Ms. Rosalina L., Sincerely, from Santika Makassar Hotel. First, we thank you for taking the time to rate and review our hotel. We apologize for the inconvenience regarding your frozen fish. However, we will continue to provide this service and maintain cleanliness to ensure all our guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can once again provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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j***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Friendly staff, spacious and clean rooms.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Mr./Ms. J*y, This is a brief message from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We look forward to welcoming you again to Santika Makassar Hotel so that we can provide you with the best service and products. Sincerely, Isaac Ismatullah - General Manager
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Number of reviews per page
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