How many rooms are available at LAMORA Kota Lama Surabaya?

LAMORA Kota Lama Surabaya has 151 rooms in total.

Does LAMORA Kota Lama Surabaya provide parking?

Yes, LAMORA Kota Lama Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about LAMORA Kota Lama Surabaya?

LAMORA Kota Lama Surabaya is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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LAMORA Kota Lama Surabaya

Name: LAMORA Kota Lama Surabaya
Address: Jl. Waspada No.58-60, Bongkaran, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60161, Indonesia, Pabean Cantikan, Surabaya, Jawa Timur, Indonesia, 60161, Jl. Waspada No.58-60, Bongkaran, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60161, Indonesia, Jawa Timur, 60161, Indonesia
Rating: 9.1

Hotels

Preferred Partner Plus

9.1

/10

Exceptional

361 reviews

What Guests Say About Their Stay

m***a

10.0

/ 10

Friendly service, strategic location, very good cleanliness, staff are quick to respond when we need help.

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C***y

9.1

/ 10

The hotel was very helpful during my stay in Lamora, friendly staff, clean hotel and easy access to familiar tourist attractions.

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D***a

9.4

/ 10

The hotel staff is friendly and polite, very helpful to customers. The hotel is comfortable and clean. Every time I go to Surabaya, I definitely stay here.

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s***n

9.4

/ 10

The location is right behind Atom Market, the environment is very quiet so it's a good night to rest. The staff is friendly and very helpful. The room is very comfortable especially after a long drive.

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Evy R.

10.0

/ 10

The hotel is quite good, clean and the service is friendly, the rooms are spacious, comfortable and soft, the food menu is also delicious success for Lamora Hotel, maintain and continue to improve its performance

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In the Area

See Map

Jl. Waspada No.58-60, Bongkaran, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60161, Indonesia, Pabean Cantikan, Surabaya, Jawa Timur, Indonesia, 60161

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Lamora Kota Lama Surabaya LAMORA Kota Lama Surabaya is a hotel in a good neighborhood, which is located at Pabean Cantian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around LAMORA Kota Lama Surabaya

Jl. Waspada No.58-60, Bongkaran, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60161, Indonesia, Pabean Cantikan, Surabaya, Jawa Timur, Indonesia, 60161

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Discover More About LAMORA Kota Lama Surabaya

note: hotel was previously named Lamora Kota Lama Surabaya

Location

LAMORA Kota Lama Surabaya is a hotel in a good neighborhood, which is located at Pabean Cantian.

About LAMORA Kota Lama Surabaya

LAMORA Kota Lama Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, LAMORA Kota Lama Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, LAMORA Kota Lama Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at LAMORA Kota Lama Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at LAMORA Kota Lama Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at LAMORA Kota Lama Surabaya will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, LAMORA Kota Lama Surabaya is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at LAMORA Kota Lama Surabaya.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from LAMORA Kota Lama Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

LAMORA Kota Lama Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, LAMORA Kota Lama Surabaya is the right place to stay.

All facilities in LAMORA Kota Lama Surabaya

Fitness Center

Functional Hall

Common Space

Lobby

Accommodation Services

Public Facilities

Parking
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Business Facilities

Computer station
Conference room
Meeting facilities

Things to Do

Massage
Spa

General

AC
Smoking area

Food and Drinks

Breakfast (surcharge)

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in LAMORA Kota Lama Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym closed temporarily from 13-12-2024 to 30-4-2025.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at LAMORA Kota Lama Surabaya	151
Number of floors in LAMORA Kota Lama Surabaya	10
Another facilities in LAMORA Kota Lama Surabaya	Room service, Safety deposit box, WiFi in public area, Front desk, 24-hour Receptionist

Frequently asked question in LAMORA Kota Lama Surabaya

What are available facilities at LAMORA Kota Lama Surabaya?

There are top facilites at LAMORA Kota Lama Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at LAMORA Kota Lama Surabaya?

The standard check-in time at LAMORA Kota Lama Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does LAMORA Kota Lama Surabaya provide breakfast?

Yes, LAMORA Kota Lama Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of LAMORA Kota Lama Surabaya?

LAMORA Kota Lama Surabaya is a 3.0-star hotel.

How many floors does LAMORA Kota Lama Surabaya have?

LAMORA Kota Lama Surabaya has 10 floors.

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More Reviews from Other Guests in LAMORA Kota Lama Surabaya

Overall Ratings & Reviews LAMORA Kota Lama Surabaya

Traveloka (361)

9.1

Exceptional

From 361 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about LAMORA Kota Lama Surabaya

All

Staff Friendliness (70)

Bedroom (68)

Ambiance (61)

Room Space (60)

Bathroom (59)

Distance to City Center (55)

Hotel Area (52)

Accessibility (48)

Check-in/out Time (47)

Wifi (45)

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Traveler Reviews LAMORA Kota Lama Surabaya

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Customer reviews

Verified Traveler

9.0

/10

Reviewed 2 day(s) ago

I stayed in a room at Pop Hotel. The cleanliness of the room, bed, and bathroom needs to be improved, on par with the newer rooms at Lamora Hotel. Thanks.

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Rizal A.

Staycation

9.4

/10

Reviewed 4 day(s) ago

It was a good experience staying there.

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R***a

9.1

/10

Reviewed 1 week(s) ago

Clean pwoll, friendly service from the receptionist, security guard, to the cleaning staff, it's also very comfortable to staycation here, only at that time the AC in my room wasn't cold

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2 people find it helpful

Accommodation's Reply

01 Dec 2025

Dear Valued Guest, Best regards from Lamora Kota Lama Surabaya. We are delighted that you enjoyed our cleanliness and friendly service from our receptionists, security guards and housekeeping staff. Regarding the issue of the air conditioning in the room not being cool enough, we apologize for the inconvenience caused. We have forwarded your feedback to our technical team for immediate inspection and repair. If you don't mind, you may also write a review on TripAdvisor "Lamora Kota Lama Surabaya". We sincerely hope to welcome you back with an even more perfect experience on your next visit. Thank you for your trust. Best regards, Satriani M. DAMANIK Hotel Manager

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Riyanti

9.4

/10

Reviewed 1 week(s) ago

Always comfortable staying here..only for breakfast, sometimes it's good, sometimes it's bland..but apart from that, if there's a chance to go to Surabaya again, I'll still choose to stay here

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1 people find it helpful

Accommodation's Reply

01 Dec 2025

Dear Ms. Riyanti, Best regards from Lamora Kota Lama Surabaya. Thank you very much for choosing to stay with us again. We are very glad to know that you felt comfortable every time you stayed at our hotel. Regarding the feedback about the taste of the breakfast which can sometimes be inconsistent, we apologize for the inconvenience caused. We will immediately pass your feedback to the kitchen team to improve the quality of taste to be more consistent every day. If you don't mind, you can also write this review on TripAdvisor "Lamora Kota Lama Surabaya". We appreciate your trust and welcome you back again if you have a chance to visit Surabaya again. See you on your next stay at the hotel. Best regards, Satriani M. Damanik Hotel Manager

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Khairil M. H.

Leisure

9.0

/10

Reviewed 1 week(s) ago

There is a price, there is a bestieeeeeee

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Accommodation's Reply

01 Dec 2025

Hi Kyle, Best regards, La Mola Hotel Old Town Surabaya Thank you for your positive review. We are delighted to know that your stay at La Mola Hotel Old Town Surabaya was memorable and satisfying. Your review has been shared with the relevant department so that we can continue to provide the best service to all guests. If you would like, please consider reviewing La Mola Hotel Old Town Surabaya on TripAdvisor. Your review will greatly help us to improve our services in the future. We hope to welcome you back soon. Thank you! Satriani M. Damanik Manager La Mola Hotel Old Town Surabaya

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T***i

Business

10.0

/10

Reviewed 2 week(s) ago

The hotel staff were very friendly and helpful. Thank you.

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Accommodation's Reply

25 Nov 2025

Dear Valued Guest, Best regards from lamora kota Lama Surabaya, Thank you for your wonderful review. We are delighted to know that you enjoyed your stay at lamora kota Lama Surabaya. We have shared this review with the relevant department as we strive to always provide the best service to all our guests. If you don't mind, you can also leave a review on TripAdvisor at "lamora kota Lama Surabaya". We appreciate your review for our future improvement. We hope to have the opportunity to serve you again in the future. Best regards, Satriani M. DAMANIK HM - lamora kota Lama Surabaya

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R***Y

10.0

/10

Reviewed 2 week(s) ago

There really are no downsides to this hotel, I'm really afraid the price will skyrocket after this 😭 If I go to Surabaya, I'll stay here again, room 1117 is the best, it's also safe to bring a 2 year old child 🤍 good service, friendly staff 👏

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Accommodation's Reply

25 Nov 2025

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I***a

Staycation

8.8

/10

Reviewed 3 week(s) ago

Close to the station, within walking distance. Strategic location.

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Accommodation's Reply

25 Nov 2025

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N***l

Leisure

8.3

/10

Reviewed 3 week(s) ago

The place is clean and comfortable, but yesterday we ordered 2 single beds, but when we arrived at the hotel, there was only 1 large bed, so it wasn't quite what we wanted. As for the other issues, everything was fine, but the bed was the only thing that wasn't quite right.

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1 people find it helpful

Accommodation's Reply

25 Nov 2025

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S***a

Staycation

9.4

/10

Reviewed 3 week(s) ago

The room was clean and comfortable. The hotel staff was friendly and always smiling. Most importantly, the Wi-Fi signal was very strong, so I could work while I was there.

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Accommodation's Reply

17 Nov 2025

Dear Valued Guest, Best regards from Lamora Kota Lama Surabaya. Thank you for the positive review. We are very glad that you were satisfied and impressed with your stay at Lamora Kota Lama Surabaya. We have shared this review with the relevant department as we always strive to provide the best service to all guests. If you don't mind, you may also leave a review on TripAdvisor at "Lamora Kota Lama Surabaya". We appreciate your review for improving our service in the future. We hope to have the opportunity to serve you again in the future. Sincerely, Satriani M. DAMANIK HM - Lamora Kota Lama Surabaya

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Verified Traveler

Business

9.4

/10

Reviewed 3 week(s) ago

Strategic location, clean rooms and friendly staff

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Accommodation's Reply

17 Nov 2025

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amel

Staycation

10.0

/10

Reviewed 3 week(s) ago

Check-in time is fast, every morning the stomach is pampered with delicious food.

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Accommodation's Reply

17 Nov 2025

Dear Mr. Amel, Best regards from Lamora Kota Lama Surabaya Thank you for your wonderful review. We are so glad that you enjoyed your stay at Lamora Kota Lama Surabaya. We have shared this review with the relevant department as we always strive to provide the best service to all our guests. If you don't mind, you may also leave a review on TripAdvisor at "Lamora Kota Lama Surabaya". We appreciate your review, which will be used to improve our service in the future. We do hope to have the opportunity to serve you again in the future. Sincerely, Satriani M. Damanik HM - Lamora Kota Lama Surabaya

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L***y

Leisure

10.0

/10

Reviewed 4 week(s) ago

Good, comfortable, clean, cool, nice, happy, enjoyable

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Accommodation's Reply

06 Nov 2025

Dear Valued Guest, Hello! We look forward to welcoming you back to Ramora Hotel Kota Lama Surabaya. Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at Ramora Hotel Kota Lama Surabaya. We will share your review with our team and strive to provide the best service to all guests. If you are interested, please review Ramora Hotel Kota Lama Surabaya on TripAdvisor. Thank you for your valuable feedback. We will continue to work hard to improve our service. We look forward to welcoming you back soon. Best regards, Hotel Manager Satriani M. Damanik

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Reza G.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Very impressive, comfortable and will definitely come and stay again.

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Accommodation's Reply

06 Nov 2025

Dear Ms. Reza, Best regards from Lamora Kota Lama Surabaya Thank you for your positive review. We are very glad to know that you were satisfied and impressed with your stay at Lamora Kota Lama Surabaya. We have shared this review with the relevant department as we always strive to provide the best service to all our guests. If you don't mind, you may also write this review on TripAdvisor "Lamora Kota Lama Surabaya". We appreciate your review for improving our services in the future. We hope to have the opportunity to serve you again in the future. Sincerely, Satriani M. Damanik Hotel Manager

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E***i

Business

8.5

/10

Reviewed 5 week(s) ago

Clean and friendly staff. The service is also good. It's appropriate.

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2 people find it helpful

Accommodation's Reply

06 Nov 2025

Dear Valued Guest, Best regards from Lamora Kota Lama Surabaya Thank you for your wonderful positive review. We are very pleased to know that you were satisfied and impressed with your stay at Lamora Kota Lama Surabaya. We have shared this review with the relevant parties as we always strive to provide the best service to all our guests. If you don't mind, you may also write a review on TripAdvisor "Lamora Kota Lama Surabaya". We highly appreciate your review, which will be used to improve our service in the future. We do hope to have the opportunity to serve you again in the future. Best regards, Satriani M. DAMANIK Hotel Manager

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R***h

Transit

10.0

/10

Reviewed 5 week(s) ago

good place for a short rest to go👍👍👍👍

2 people find it helpful

Accommodation's Reply

06 Nov 2025

Dear Valued Guest, Best regards from Lamora Kota Lama Surabaya, Thank you for your wonderful positive review. We are very pleased to know that you were satisfied and impressed with your stay at Lamora Kota Lama Surabaya. We have shared this review with the relevant department as we always strive to provide the best service to all our guests. If you don't mind, you may also write a review on TripAdvisor "Lamora Kota Lama Surabaya". We highly appreciate your review, which will be used to improve our service in the future. We hope to have the opportunity to serve you again in the future. Best regards, Satriani M. DAMANIK Hotel Manager

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R***d

Transit

10.0

/10

Reviewed 6 week(s) ago

friendly service.... comfortable and clean

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Accommodation's Reply

06 Nov 2025

Dear Valued Guest, Sincerely yours, Lamora Kota Lama Surabaya Thank you for your wonderful positive review. We are very pleased to know that you were satisfied and impressed with your stay at Lamora Kota Lama Surabaya. We have shared this review with the relevant parties as we always strive to provide the best service to all our guests. If you don't mind, you may also leave this review on TripAdvisor "Lamora Kota Lama Surabaya". We highly appreciate your review, which will be used to improve our services in the future. We do hope to have the opportunity to serve you again in the future. Best regards, Satriani M. DAMANIK Hotel Manager

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h***o

Leisure

9.3

/10

Reviewed 6 week(s) ago

The check-in process... took a while. Waiting for the room to be prepared...

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Accommodation's Reply

06 Nov 2025

Dear Valued Guest, Best regards from Lamora Kota Lama Surabaya Thank you for your review and apologize for the delay in check-in procedure from our team. Hopefully this will not happen again on your next visit. We have already shared this review with the relevant department as we are always striving to provide the best service to all our guests. If you don't mind, you may also write this review on TripAdvisor "Lamora Kota Lama Surabaya". We highly appreciate your review for improving our service in the future. We hope to have the opportunity to serve you again in the future. Best regards, Satriani M. DAMANIK Hotel Manager

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Budi H. L.

Transit

6.6

/10

Reviewed 7 week(s) ago

The AC was not working properly in room 1111, it took more than 40 minutes to find a solution to move rooms, while it was already night and I wanted to rest immediately.

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2 people find it helpful

Accommodation's Reply

06 Nov 2025

Dear Mr. Budi, Best regards from Lamora, Old Town Surabaya Thank you for your review and feedback. We apologize for the inconvenience you experienced with the air conditioning during your stay. This is not the standard of service we intend to provide. We have conveyed your feedback to the relevant team to ensure that the air conditioning is repaired and similar processes expedited in the future. We sincerely hope to welcome you back for an even more comfortable stay. Thank you for choosing our hotel. Best regards, Satriani M. DAMANIK Lamora, Old Town Surabaya

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Idang F.

Transit

7.5

/10

Reviewed 7 week(s) ago

hot room, there is air conditioning but it is not cold at all

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Accommodation's Reply

22 Oct 2025

Dear Mr. Idang, Best regards from Lamora Kota Lama Surabaya, Thank you for sharing your experience at Lamora Kota Lama Surabaya with us. We apologize for the inconvenience you experienced due to the air conditioning malfunction in your room, which is not the standard of service we expect from our guests. Our team has followed up and immediately repaired the air conditioner to prevent this from happening again. We sincerely hope to welcome you back with an even better experience on your next visit. Best regards, Ms. Satriani M. Damanik, Hotel Manager - Lamora Kota Lama Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.