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Melia Makassar
Hotels
Preferred Partner Plus
8.8
/10
Very Good
3,775 reviews
What Guests Say About Their Stay
Staff Friendliness (87)
Room Space (85)
Bedroom (84)
Ambiance (82)
D***a
10.0
/ 10
One of my favorite hotels in Makassar for staycations. Very clean, the food tastes good, friendly staff, and the rooms are clean and cozy.
F***a
10.0
/ 10
The room was comfortable and very clean. The food was delicious and varied. The staff was very friendly, including Angel at the front desk.
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D***i
10.0
/ 10
if you want a staycation, always go to Melia Hotel. even though there are actually many new hotels. but still always want to come here. those who want to try it and just go to Makassar, please choose this hotel as your place to stay. 100/10 😍
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H***y
10.0
/ 10
friendly staff, hotel area is close to mall, food, coffee shop, assisted for early check-in, free luggage keeping, staff is very helpful, food, cake are all delicious
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G***t
10.0
/ 10
The hotel is nice, clean, fragrant from the first time you enter. Friendly service, spacious room. Complete room equipment (toiletries, pens, combs, etc.) and matching colors like d custom. Cool and comfortable to live here. The hallway to the room is also not scary
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In the Area
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Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
Main Facilities
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This accommodation offers:
Swimming pool
Laundry service
Airport transfer
Fitness center
Restaurant
Elevator
Laundry
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Melia Makassar
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What's around Melia Makassar
Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
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Discover More About Melia Makassar
Location
Melia Makassar is a hotel in a good neighborhood, which is located at Mariso.
About Melia Makassar
From business event to corporate gathering, Melia Makassar provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Melia Makassar exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Melia Makassar is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Melia Makassar.
All facilities in Melia Makassar
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Fitness center
- Massage
- Spa
Accessibilty
- Accessible parking
- In-room accessibility
- Wheelchair accessible
Hotel Services
- Concierge
- 24-hour Receptionist
- Laundry service
Nearby Facilities
- ATM/Banking
- Hair salon
- Laundry
Food and Drinks
- Breakfast
- Buffet breakfast
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Projector
Transportation
- Airport transfer
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Melia Makassar
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga. Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi. Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Melia Makassar | 135 |
Number of floors in Melia Makassar | 20 |
Another facilities in Melia Makassar | Parking, Elevator, 24-hour room service, Restaurant, Breakfast restaurant |
Frequently asked question in Melia Makassar
What is normal check-in & check-out time at Melia Makassar?
The standard check-in time at Melia Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Melia Makassar provide breakfast?
Yes, Melia Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Makassar?
Melia Makassar is a 4.0-star hotel.
How many floors does Melia Makassar have?
Melia Makassar has 20 floors.
How many rooms are available at Melia Makassar?
Melia Makassar has 135 rooms in total.
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More Reviews from Other Guests in Melia Makassar
Overall Ratings & Reviews Melia Makassar
Traveloka (3,723)
Other sources (52)
8.8
Very Good
From 3,723 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.7
Location
8.9
Service and Facilites
8.9
People often mention about Melia Makassar
All
Keramahan Staff (67)
Ukuran Kamar (67)
Kamar Tidur (65)
Suasana (64)
Jarak ke Pusat Kota (59)
Kamar Mandi (58)
Rasa (57)
Area Hotel (55)
Variasi (55)
Akses (50)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Melia Makassar
Number of reviews per page
20
40
Customer reviews
F***a
Staycation
10.0
/10
Reviewed 6 day(s) ago
The room was comfortable and very clean. The food was delicious and varied. The staff was very friendly, including Angel at the front desk.
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Accommodation's Reply
28 Oct 2025
Dear Ms. F*a, Warm regards from Melia Makassar! Thank you for taking the time to share your valuable experience with us. We are delighted to know that you felt comfortable with the ambiance of your room and were satisfied with the cleanliness and quality of the amenities we provided. Your comments on the taste and variety of food also motivate our culinary team to maintain and continuously improve our quality standards. We would also like to thank all the staff for the friendly service, especially Angel at the reception. We will pass on your compliments as a token of appreciation for your dedication and hard work. We hope that this pleasant experience has created a positive impression and we look forward to welcoming you back soon to provide even better services. Best regards, Aldi Guest Experience
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G
Guest
8.5
/10
Reviewed 2 week(s) ago
Location, facility, and service good
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear, Valued Guest,
Warmest greeting from Melia Makassar!
Thank you for your kind review. We’re pleased to hear that you enjoyed our location, facilities, and service. It’s always encouraging to know that our efforts to provide a comfortable and welcoming experience are appreciated.
Our team works hard to ensure that every aspect of your stay meets your expectations, from the convenience of our location to the quality of our amenities and the attentiveness of our staff.
We truly value your feedback and hope to have the pleasure of welcoming you back in the near future. Your satisfaction is our greatest reward."
Warm regards,
Aldi
Guest Experience
N***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and accommodating! The room’s clean and spacious!
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear, Valued Guest,
Warmest greeting from Melia Makassar!
Thank you so much for your kind words. We’re delighted to hear that you found our staff friendly and accommodating we truly believe that genuine hospitality makes all the difference.
It’s also wonderful to know that you were pleased with the cleanliness and spaciousness of your room, as we take great pride in maintaining a comfortable and welcoming environment for all our guests.
Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon for another great stay!
Warm Regards,
Aldi
Guest Experience
N***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and accommodating! The room’s clean and spacious!
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear, Valued Guest,
Warmest greeting from Melia Makassar!
Thank you very much for your lovely feedback. We’re truly pleased to hear that you enjoyed your stay with us and that our team made you feel welcomed and well cared for.
It’s also wonderful to know that you appreciated the cleanliness and spaciousness of the room — we understand how important comfort is during a stay, and we’re glad we could meet your expectations.
We greatly appreciate your support and look forward to welcoming you back in the near future.
Warm Regards,
Aldi
Guest Experience
Hardika y.
Leisure
9.3
/10
Reviewed 3 week(s) ago
Good hotel and service in Makassar, the room is spacious and clean, but on the first day the linen looked a bit dirty and my sleep was a bit disturbed because it was itchy and the bathroom floor was a bit slippery when it got wet, otherwise it was ok. The wifi was also a bit slow, thank you also to Ms. Sinta who helped check in and service during the stay. Overall, enjoy your stay at Melia, the breakfast was also ok, the view and ambience were also ok. Thank you
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Accommodation's Reply
15 Oct 2025
Dear Ms. Hardika Y, Warmest regards from Melia Makassar! Thank you for taking the time to share your experience during your stay at Melia Makassar. We are delighted to hear that you were satisfied with our service, especially from our colleagues. The positive comments about the spacious and clean rooms, satisfying breakfast, and pleasant view and atmosphere are the driving force behind us to continue to provide the best service. However, we apologize for the inconvenience you experienced on your first day, particularly regarding the condition of the bed sheets and the slippery bathroom floor. We sincerely appreciate this feedback and we will follow up with the relevant team to improve our cleanliness and safety standards for the comfort of our future guests. Thank you again for your compliments and suggestions. We look forward to welcoming you back in the future for an even more perfect experience. Best regards, Aldi Guest Experience
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H***y
Leisure
10.0
/10
Reviewed 3 week(s) ago
Everything is good, delicious everywhere and besides there are also lots of sales
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Accommodation's Reply
15 Oct 2025
Dear H*y, we at Melia Makasar extend our warmest greetings! Thank you for leaving a positive review. We are delighted that you had a pleasant stay. Our hotel's strategic location is one of our strengths, allowing you to have a comfortable and convenient stay. We look forward to seeing you again soon and hope that your next visit will be even more enjoyable and satisfying. Thank you. Aldi. Customer Experience
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D***n
Staycation
10.0
/10
Reviewed 4 week(s) ago
Cobain junior suite the level. Worth every penny. Free the level lounge. All the staff service excellent. Its a whole different experience.
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear D*n, Warm regards from Melia Makassar! Thank you very much for sharing your wonderful experience. We are delighted to know that you enjoyed your stay at The Level Junior Suite and enjoyed our exclusive amenities such as access to The Level Lounge. We are honored to provide our guests with such a special and memorable experience. We sincerely thank you for your appreciation of our team's service. Feedback like this is a great motivation for us to continue to provide the best service. We look forward to welcoming you back soon and to provide you with an exceptional experience on your next visit. Best regards, Aldi Guest Experience
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ES
Edy S.
Business
9.7
/10
Reviewed 7 week(s) ago
The check-in staff was friendly. I was supposed to check in at 2:00 PM, but when I asked for an earlier check-in time, they immediately granted it. Thank you, Hotel Melia Makassar.
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Accommodation's Reply
13 Sep 2025
Dear Mr. Edy S, Warmest greetings from Melia Makassar! Thank you very much for your positive review. We are delighted to hear that the check-in process went smoothly and that our team was able to assist you with your early check-in request. Providing fast, friendly, and personalized service is our top priority. Your gratitude is a great motivation for us to continue providing a comfortable and memorable stay for every guest. We look forward to your next visit. Best regards, Aldi. Guest Experience
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R***y
Staycation
9.1
/10
Reviewed 7 week(s) ago
Comfortable hotel close to the city center
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Accommodation's Reply
13 Sep 2025
Dear Mr. R*y, Warm greetings from Melia Makassar! Thank you for taking the time to write this short but meaningful review. We are very happy to know that you felt comfortable during your stay with us, and that our strategic location near the city center made it easy for your activities. Comfort and easy access are indeed some of the advantages that we want to continue to offer to our guests. We hope to welcome you back again in the future and provide an even more memorable stay. Warm regards, Aldi. Guest Experience
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Mursalim A.
Staycation
8.5
/10
Reviewed 7 week(s) ago
Best service, clean rooms, varied and delicious breakfast menu 👍
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Accommodation's Reply
13 Sep 2025
Dear Mr. Mursalim A, Warmest greetings from Melia Makassar! Thank you very much for sharing your experience with us. We are delighted to know that you were satisfied with our service, enjoyed the comfort of our clean rooms, and enjoyed our varied and delicious breakfast. Positive reviews like this are a great motivation for our entire team to continue providing the best experience for every guest. We look forward to welcoming you back soon, and we hope your next visit will be equally pleasant. Best regards, Aldi. Guest Experience
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Bagus A.
Business
9.4
/10
Reviewed 7 week(s) ago
The ambiance is comfortable. The room service is high class.
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Accommodation's Reply
13 Sep 2025
Dear, Mr. Bagus A,
Warmest greeting from Melia Makassar!
Thank you very much for taking the time to share your experience with us.
We’re delighted to hear that you found the ambience comfortable and that our room service met your expectations with high standards. Creating a relaxing and welcoming environment, along with delivering excellent service, is something we strive for every day and it’s always rewarding to know that our efforts are appreciated.
Your kind words truly mean a lot to our team, and we hope to have the pleasure of welcoming you back to Melia Hotel in the near future for another memorable stay.
Warm regards,
Aldi
Guest Experience
AD
Achmad D. P.
Staycation
9.4
/10
Reviewed 8 week(s) ago
Overall, staying at the Melia is okay, but you have to be careful with parking. But don't worry, there's free valet parking.
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Accommodation's Reply
11 Sep 2025
Dear Mr. Achmad D. P, Warmest greetings from Melia Makassar! Thank you for taking the time to share your experience at Meliá Makassar. We are delighted to hear that you were overall satisfied with your stay with us. We appreciate your feedback regarding the parking area. We understand that parking access can be a challenge, and therefore we provide complimentary valet service for our guests' convenience. We hope to welcome you back again in the future for an even more memorable experience. Warmest regards, Aldi. Guest Experience
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N***n
Leisure
10.0
/10
Reviewed 8 week(s) ago
Great, I want to stay again.
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YP
Yudha P.
Business
10.0
/10
Reviewed 9 week(s) ago
Recommendation if you go to Makassar, hotel in the city center, lots of food around the hotel.
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Accommodation's Reply
06 Sep 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you very much for your positive review and recommendation. We are delighted to learn that our hotel's strategic location in the heart of Makassar provided comfort and convenience during your stay. Easy access to a variety of local culinary options is indeed one of our strengths, and we are delighted that you enjoyed it. Feedback like this means a lot to us, as it not only motivates the team to continue providing the best service but also helps other guests choose a place to stay that suits their needs. We look forward to welcoming you back on your next visit, with an even more memorable experience. Please do not hesitate to contact us with any special requests or assistance needed. Best regards, Aldi. Guest Experience
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YP
Yudha P.
Business
10.0
/10
Reviewed 9 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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Accommodation's Reply
31 Aug 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you very much for your trust in Melia Makassar every time you visit this city. It is an honor for us to be your first choice. We are very happy to know that you felt comfortable during your stay and recommended our hotel. Reviews like this mean a lot to us and motivate us to continue providing the best service. See you again on your next visit. We are always ready to welcome you warmly. Best regards, Aldi. Guest Experience
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YP
Yudha P.
Business
10.0
/10
Reviewed 9 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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Accommodation's Reply
31 Aug 2025
Dear Mr. Yudha P, Warm greetings from Melia Makassar! Thank you very much for your trust in Melia Makassar every time you visit this city. It is an honor for us to be your first choice. We are very happy to know that you felt comfortable during your stay and recommended our hotel. Reviews like this mean a lot to us and motivate us to continue providing the best service. See you again on your next visit. We are always ready to welcome you warmly. Warm regards, Aldi. Guest Experience
See original
YP
Yudha P.
10.0
/10
Reviewed 9 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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Accommodation's Reply
04 Sep 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you for your continued trust in us every time you visit Makassar. It is an honor to be your first choice, and we are delighted to know that your experience has always been comfortable and satisfying. Your "highly recommended" is a great appreciation for our entire team. Our commitment is to always provide the best service, and reviews like this are a great motivation for us to continue maintaining and improving the quality of our service. We look forward to your next visit. See you again in Makassar. Warm regards, Aldi. Guest Experience
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LS
LASMA S.
Business
9.7
/10
Reviewed 9 week(s) ago
I stayed at this hotel for 5 days, Everything is good, but 1 thing that bothers me is the smell of Towels/Kimono, its better to be washed and given Freshener. Keep maintaining the best quality👍👍👍
1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear, Mrs. Lasma,
Warmest greeeting from Melia Makassar!
Thank you so much for staying with us and for taking the time to share your feedback.
We’re very pleased to hear that overall you had a good 5 day stay with us and that most aspects of your experience met your expectations.
That said, we sincerely apologize for the discomfort caused by the smell of the towels and kimono. Your comments are very important to us, and we’ve shared them with our housekeeping team to ensure this is addressed promptly. We’re currently reviewing our laundry procedures and will take the necessary steps to ensure all linens are not only clean but also fresh and pleasant for our guests.
Thank you once again for your constructive feedback and your kind words of encouragement. We truly appreciate your support and hope to welcome you back with an even better experience next time.
Warm regards,
Aldi
Guest Experience
S***a
Transit
8.5
/10
Reviewed 9 week(s) ago
Large, comfortable rooms, cool AC, and good food. The location is very strategic, close to everything.
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Accommodation's Reply
27 Aug 2025
Warm greetings from Melia Makassar! Thank you for your positive review. We're delighted to hear you enjoyed our room, enjoyed the cool air conditioning, and were satisfied with our dining options. Our strategic location is certainly one of our strengths, and we're glad it contributed to your stay. We look forward to your next visit! Best regards, Aldi. Guest Experience
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Amelia G. H.
Staycation
10.0
/10
Reviewed 10 week(s) ago
Very nice Hotel. Always love to spend vacation with family here.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear, Ms. Amelia G.H
Warmest greeting from Melia Makassar!
Thank you so much for your kind review. We’re truly honored to be your chosen destination for family vacations, and it brings us great joy to know that you continue to enjoy your stays with us.
Creating memorable experiences for families like yours is exactly what we strive for, and hearing that you “always love” spending time here means the world to our team. Whether it’s relaxing together, enjoying our facilities, or simply making the most of your time away from the everyday routine we’re so glad we can be a part of those special moments.
We’re always working to improve and enhance our services, so on your next visit, we hope you’ll get to enjoy a few new touches we’ve added to make your stay even more comfortable.
Please don’t hesitate to reach out to us directly if there’s ever anything we can do to make your next visit even more special. We can’t wait to welcome you and your family back soon!
Warm regard,
Aldi
Guest Experience
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Melia Makassar
Traveloka (3,723)
Other sources (52)
8.8
Very Good
From 3,723 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.7
Location
8.9
Service and Facilites
8.9
People often mention about Melia Makassar
All
Keramahan Staff (67)
Ukuran Kamar (67)
Kamar Tidur (65)
Suasana (64)
Jarak ke Pusat Kota (59)
Kamar Mandi (58)
Rasa (57)
Area Hotel (55)
Variasi (55)
Akses (50)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Melia Makassar
Number of reviews per page
20
40
Customer reviews
F***a
Staycation
10.0
/10
Reviewed 6 day(s) ago
The room was comfortable and very clean. The food was delicious and varied. The staff was very friendly, including Angel at the front desk.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Ms. F*a, Warm regards from Melia Makassar! Thank you for taking the time to share your valuable experience with us. We are delighted to know that you felt comfortable with the ambiance of your room and were satisfied with the cleanliness and quality of the amenities we provided. Your comments on the taste and variety of food also motivate our culinary team to maintain and continuously improve our quality standards. We would also like to thank all the staff for the friendly service, especially Angel at the reception. We will pass on your compliments as a token of appreciation for your dedication and hard work. We hope that this pleasant experience has created a positive impression and we look forward to welcoming you back soon to provide even better services. Best regards, Aldi Guest Experience
See original
G
Guest
8.5
/10
Reviewed 2 week(s) ago
Location, facility, and service good
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear, Valued Guest,
Warmest greeting from Melia Makassar!
Thank you for your kind review. We’re pleased to hear that you enjoyed our location, facilities, and service. It’s always encouraging to know that our efforts to provide a comfortable and welcoming experience are appreciated.
Our team works hard to ensure that every aspect of your stay meets your expectations, from the convenience of our location to the quality of our amenities and the attentiveness of our staff.
We truly value your feedback and hope to have the pleasure of welcoming you back in the near future. Your satisfaction is our greatest reward."
Warm regards,
Aldi
Guest Experience
N***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and accommodating! The room’s clean and spacious!
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear, Valued Guest,
Warmest greeting from Melia Makassar!
Thank you so much for your kind words. We’re delighted to hear that you found our staff friendly and accommodating we truly believe that genuine hospitality makes all the difference.
It’s also wonderful to know that you were pleased with the cleanliness and spaciousness of your room, as we take great pride in maintaining a comfortable and welcoming environment for all our guests.
Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon for another great stay!
Warm Regards,
Aldi
Guest Experience
N***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The staff was very friendly and accommodating! The room’s clean and spacious!
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear, Valued Guest,
Warmest greeting from Melia Makassar!
Thank you very much for your lovely feedback. We’re truly pleased to hear that you enjoyed your stay with us and that our team made you feel welcomed and well cared for.
It’s also wonderful to know that you appreciated the cleanliness and spaciousness of the room — we understand how important comfort is during a stay, and we’re glad we could meet your expectations.
We greatly appreciate your support and look forward to welcoming you back in the near future.
Warm Regards,
Aldi
Guest Experience
Hardika y.
Leisure
9.3
/10
Reviewed 3 week(s) ago
Good hotel and service in Makassar, the room is spacious and clean, but on the first day the linen looked a bit dirty and my sleep was a bit disturbed because it was itchy and the bathroom floor was a bit slippery when it got wet, otherwise it was ok. The wifi was also a bit slow, thank you also to Ms. Sinta who helped check in and service during the stay. Overall, enjoy your stay at Melia, the breakfast was also ok, the view and ambience were also ok. Thank you
Read More
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Accommodation's Reply
15 Oct 2025
Dear Ms. Hardika Y, Warmest regards from Melia Makassar! Thank you for taking the time to share your experience during your stay at Melia Makassar. We are delighted to hear that you were satisfied with our service, especially from our colleagues. The positive comments about the spacious and clean rooms, satisfying breakfast, and pleasant view and atmosphere are the driving force behind us to continue to provide the best service. However, we apologize for the inconvenience you experienced on your first day, particularly regarding the condition of the bed sheets and the slippery bathroom floor. We sincerely appreciate this feedback and we will follow up with the relevant team to improve our cleanliness and safety standards for the comfort of our future guests. Thank you again for your compliments and suggestions. We look forward to welcoming you back in the future for an even more perfect experience. Best regards, Aldi Guest Experience
See original
H***y
Leisure
10.0
/10
Reviewed 3 week(s) ago
Everything is good, delicious everywhere and besides there are also lots of sales
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear H*y, we at Melia Makasar extend our warmest greetings! Thank you for leaving a positive review. We are delighted that you had a pleasant stay. Our hotel's strategic location is one of our strengths, allowing you to have a comfortable and convenient stay. We look forward to seeing you again soon and hope that your next visit will be even more enjoyable and satisfying. Thank you. Aldi. Customer Experience
See original
D***n
Staycation
10.0
/10
Reviewed 4 week(s) ago
Cobain junior suite the level. Worth every penny. Free the level lounge. All the staff service excellent. Its a whole different experience.
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear D*n, Warm regards from Melia Makassar! Thank you very much for sharing your wonderful experience. We are delighted to know that you enjoyed your stay at The Level Junior Suite and enjoyed our exclusive amenities such as access to The Level Lounge. We are honored to provide our guests with such a special and memorable experience. We sincerely thank you for your appreciation of our team's service. Feedback like this is a great motivation for us to continue to provide the best service. We look forward to welcoming you back soon and to provide you with an exceptional experience on your next visit. Best regards, Aldi Guest Experience
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Edy S.
Business
9.7
/10
Reviewed 7 week(s) ago
The check-in staff was friendly. I was supposed to check in at 2:00 PM, but when I asked for an earlier check-in time, they immediately granted it. Thank you, Hotel Melia Makassar.
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Accommodation's Reply
13 Sep 2025
Dear Mr. Edy S, Warmest greetings from Melia Makassar! Thank you very much for your positive review. We are delighted to hear that the check-in process went smoothly and that our team was able to assist you with your early check-in request. Providing fast, friendly, and personalized service is our top priority. Your gratitude is a great motivation for us to continue providing a comfortable and memorable stay for every guest. We look forward to your next visit. Best regards, Aldi. Guest Experience
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R***y
Staycation
9.1
/10
Reviewed 7 week(s) ago
Comfortable hotel close to the city center
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Accommodation's Reply
13 Sep 2025
Dear Mr. R*y, Warm greetings from Melia Makassar! Thank you for taking the time to write this short but meaningful review. We are very happy to know that you felt comfortable during your stay with us, and that our strategic location near the city center made it easy for your activities. Comfort and easy access are indeed some of the advantages that we want to continue to offer to our guests. We hope to welcome you back again in the future and provide an even more memorable stay. Warm regards, Aldi. Guest Experience
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Mursalim A.
Staycation
8.5
/10
Reviewed 7 week(s) ago
Best service, clean rooms, varied and delicious breakfast menu 👍
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Accommodation's Reply
13 Sep 2025
Dear Mr. Mursalim A, Warmest greetings from Melia Makassar! Thank you very much for sharing your experience with us. We are delighted to know that you were satisfied with our service, enjoyed the comfort of our clean rooms, and enjoyed our varied and delicious breakfast. Positive reviews like this are a great motivation for our entire team to continue providing the best experience for every guest. We look forward to welcoming you back soon, and we hope your next visit will be equally pleasant. Best regards, Aldi. Guest Experience
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Bagus A.
Business
9.4
/10
Reviewed 7 week(s) ago
The ambiance is comfortable. The room service is high class.
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Accommodation's Reply
13 Sep 2025
Dear, Mr. Bagus A,
Warmest greeting from Melia Makassar!
Thank you very much for taking the time to share your experience with us.
We’re delighted to hear that you found the ambience comfortable and that our room service met your expectations with high standards. Creating a relaxing and welcoming environment, along with delivering excellent service, is something we strive for every day and it’s always rewarding to know that our efforts are appreciated.
Your kind words truly mean a lot to our team, and we hope to have the pleasure of welcoming you back to Melia Hotel in the near future for another memorable stay.
Warm regards,
Aldi
Guest Experience
AD
Achmad D. P.
Staycation
9.4
/10
Reviewed 8 week(s) ago
Overall, staying at the Melia is okay, but you have to be careful with parking. But don't worry, there's free valet parking.
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Accommodation's Reply
11 Sep 2025
Dear Mr. Achmad D. P, Warmest greetings from Melia Makassar! Thank you for taking the time to share your experience at Meliá Makassar. We are delighted to hear that you were overall satisfied with your stay with us. We appreciate your feedback regarding the parking area. We understand that parking access can be a challenge, and therefore we provide complimentary valet service for our guests' convenience. We hope to welcome you back again in the future for an even more memorable experience. Warmest regards, Aldi. Guest Experience
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N***n
Leisure
10.0
/10
Reviewed 8 week(s) ago
Great, I want to stay again.
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YP
Yudha P.
Business
10.0
/10
Reviewed 9 week(s) ago
Recommendation if you go to Makassar, hotel in the city center, lots of food around the hotel.
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Accommodation's Reply
06 Sep 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you very much for your positive review and recommendation. We are delighted to learn that our hotel's strategic location in the heart of Makassar provided comfort and convenience during your stay. Easy access to a variety of local culinary options is indeed one of our strengths, and we are delighted that you enjoyed it. Feedback like this means a lot to us, as it not only motivates the team to continue providing the best service but also helps other guests choose a place to stay that suits their needs. We look forward to welcoming you back on your next visit, with an even more memorable experience. Please do not hesitate to contact us with any special requests or assistance needed. Best regards, Aldi. Guest Experience
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Yudha P.
Business
10.0
/10
Reviewed 9 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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Accommodation's Reply
31 Aug 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you very much for your trust in Melia Makassar every time you visit this city. It is an honor for us to be your first choice. We are very happy to know that you felt comfortable during your stay and recommended our hotel. Reviews like this mean a lot to us and motivate us to continue providing the best service. See you again on your next visit. We are always ready to welcome you warmly. Best regards, Aldi. Guest Experience
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Yudha P.
Business
10.0
/10
Reviewed 9 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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Accommodation's Reply
31 Aug 2025
Dear Mr. Yudha P, Warm greetings from Melia Makassar! Thank you very much for your trust in Melia Makassar every time you visit this city. It is an honor for us to be your first choice. We are very happy to know that you felt comfortable during your stay and recommended our hotel. Reviews like this mean a lot to us and motivate us to continue providing the best service. See you again on your next visit. We are always ready to welcome you warmly. Warm regards, Aldi. Guest Experience
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YP
Yudha P.
10.0
/10
Reviewed 9 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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Accommodation's Reply
04 Sep 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you for your continued trust in us every time you visit Makassar. It is an honor to be your first choice, and we are delighted to know that your experience has always been comfortable and satisfying. Your "highly recommended" is a great appreciation for our entire team. Our commitment is to always provide the best service, and reviews like this are a great motivation for us to continue maintaining and improving the quality of our service. We look forward to your next visit. See you again in Makassar. Warm regards, Aldi. Guest Experience
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LASMA S.
Business
9.7
/10
Reviewed 9 week(s) ago
I stayed at this hotel for 5 days, Everything is good, but 1 thing that bothers me is the smell of Towels/Kimono, its better to be washed and given Freshener. Keep maintaining the best quality👍👍👍
1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear, Mrs. Lasma,
Warmest greeeting from Melia Makassar!
Thank you so much for staying with us and for taking the time to share your feedback.
We’re very pleased to hear that overall you had a good 5 day stay with us and that most aspects of your experience met your expectations.
That said, we sincerely apologize for the discomfort caused by the smell of the towels and kimono. Your comments are very important to us, and we’ve shared them with our housekeeping team to ensure this is addressed promptly. We’re currently reviewing our laundry procedures and will take the necessary steps to ensure all linens are not only clean but also fresh and pleasant for our guests.
Thank you once again for your constructive feedback and your kind words of encouragement. We truly appreciate your support and hope to welcome you back with an even better experience next time.
Warm regards,
Aldi
Guest Experience
S***a
Transit
8.5
/10
Reviewed 9 week(s) ago
Large, comfortable rooms, cool AC, and good food. The location is very strategic, close to everything.
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Accommodation's Reply
27 Aug 2025
Warm greetings from Melia Makassar! Thank you for your positive review. We're delighted to hear you enjoyed our room, enjoyed the cool air conditioning, and were satisfied with our dining options. Our strategic location is certainly one of our strengths, and we're glad it contributed to your stay. We look forward to your next visit! Best regards, Aldi. Guest Experience
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Amelia G. H.
Staycation
10.0
/10
Reviewed 10 week(s) ago
Very nice Hotel. Always love to spend vacation with family here.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear, Ms. Amelia G.H
Warmest greeting from Melia Makassar!
Thank you so much for your kind review. We’re truly honored to be your chosen destination for family vacations, and it brings us great joy to know that you continue to enjoy your stays with us.
Creating memorable experiences for families like yours is exactly what we strive for, and hearing that you “always love” spending time here means the world to our team. Whether it’s relaxing together, enjoying our facilities, or simply making the most of your time away from the everyday routine we’re so glad we can be a part of those special moments.
We’re always working to improve and enhance our services, so on your next visit, we hope you’ll get to enjoy a few new touches we’ve added to make your stay even more comfortable.
Please don’t hesitate to reach out to us directly if there’s ever anything we can do to make your next visit even more special. We can’t wait to welcome you and your family back soon!
Warm regard,
Aldi
Guest Experience
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