Does Mercure Pangkalan Bun have a swimming pool?

Yes, a swimming pool is available at Mercure Pangkalan Bun.

What do past guests say about Mercure Pangkalan Bun?

Mercure Pangkalan Bun is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Mercure Pangkalan Bun

Name: Mercure Pangkalan Bun
Address: Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan, Pangkalan Bun, Kotawaringin Barat, Kalimantan Tengah, Indonesia, 74113, Jalan Haji Udan Said, Kalimantan Tengah, 74113, Indonesia
Rating: 9.2

Hotels

9.2

/10

Exceptional

496 reviews

What Guests Say About Their Stay

Staff Friendliness (112)

Ambiance (104)

Bedroom (101)

Hotel Area (101)

Wahyudiman A. M.

8.5

/ 10

The hotel is comfortable, clean, the staff are friendly, and the food choices are varied and delicious.

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k***a

9.4

/ 10

We arrived early after finishing Tanjung Puting boat trip and the hotel allowed us to do early check-in. The staff were very friendly and provided great service. Hotel located in the center of the town, close to the point of interest (Istana Kuning, Sungai Arut, etc.) and popular restaurants.

Rainy E. b. T.

10.0

/ 10

Everything is good.. 👍😊 The staff is also very friendly, from the moment we arrived in the lobby to the moment we entered our room, the service was excellent. The food was delicious and clean. Even when we came wearing only a t-shirt and flip-flops, and even when we came in well-dressed, we were still well-served.

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hosea a.

10.0

/ 10

A pleasant stay, comfortable atmosphere, delicious food, toilet, room interior and facilities are satisfactory, spacious parking...👍

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D***s

8.5

/ 10

All the staff are very friendly🩷 very responsive and honest👍 if I have the fortune, I want to bring my family to staycation at Mercure again. Thank you Mercure Hotel Pangkalan Bun 🫶🏻

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In the Area

See Map

Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan, Pangkalan Bun, Kotawaringin Barat, Kalimantan Tengah, Indonesia, 74113

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Mercure Pangkalan Bun is a good choice when you are visiting Pangkalan Bun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Pangkalan Bun

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What's around Mercure Pangkalan Bun

Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan, Pangkalan Bun, Kotawaringin Barat, Kalimantan Tengah, Indonesia, 74113

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Discover More About Mercure Pangkalan Bun

Discover Your Oasis in Central Kalimantan: Mercure Pangkalan Bun

Welcome to Mercure Pangkalan Bun, your premier destination for comfort and convenience in the heart of Central Kalimantan, Indonesia. Whether you're visiting for business or leisure, our hotel offers a welcoming atmosphere and exceptional service to make your stay truly memorable. Experience the unique charm of Pangkalan Bun with a stay that promises relaxation and easy access to the region's wonders.

Mercure Pangkalan Bun Location

Nestled in the vibrant district of Pangkalan Bun, Mercure Pangkalan Bun is strategically situated at Jalan Haji Udan Said, Kota Waringin Barat, Central Kalimantan, Pangkalan Bun, Kotawaringin Barat, Kalimantan Tengah, Indonesia, 74113. This prime location places you approximately 15 minutes from the city center, offering a perfect balance of accessibility and tranquility. For travelers arriving by air, the hotel is conveniently located a short drive from Iskandar Airport, ensuring a smooth transition to your accommodation. The atmosphere surrounding Mercure Pangkalan Bun is one of serene elegance, offering a peaceful retreat from the everyday hustle while remaining close to essential amenities and local points of interest.

Mercure Pangkalan Bun Facilities & Services

Facilities for guests at Mercure Pangkalan Bun are designed to cater to every need, ensuring a comfortable and enjoyable experience. Our comprehensive services aim to make your stay effortless and enriching.

Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
Indulge in a rejuvenating experience at our on-site spa, offering various treatments from 9:00 AM to 9:00 PM (additional fees apply).
Stay active at our well-equipped fitness center, available 24/7 for your convenience.
Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
Secure and convenient free parking is available for guests arriving by car.
Our friendly concierge team is available 24/7 to assist with any requests or recommendations.

Mercure Pangkalan Bun Room Types

Discover a range of thoughtfully appointed accommodations designed to suit your preferences. The room types of Mercure Pangkalan Bun offer comfort and style, ensuring a restful stay for every guest.

Deluxe Room:
Available with either a City View or Garden View. These rooms are non-smoking and some feature a bathtub for added relaxation.
Executive Room:
Offering enhanced amenities and a City View. These rooms are non-smoking and some include a bathtub.
Suite:
Our spacious suites provide a luxurious experience with a City View. All suites are non-smoking and come equipped with a bathtub.
Family Room:
Ideal for families, these rooms offer ample space and comfort, with some featuring a bathtub. Available with a Garden View and are non-smoking.

Please note that Mercure Pangkalan Bun is not a pet-friendly hotel.

Mercure Pangkalan Bun Dining & Restaurants

Savor a delightful culinary journey at Mercure Pangkalan Bun, where our dining venues offer a taste of local and international flavors.

The Coffee Shop:
Our all-day dining restaurant offers a diverse menu of Indonesian and international dishes. Breakfast is served from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch/dinner is around PHP 600.
The Bar:
Unwind with a selection of refreshing beverages and light snacks. Open daily from 10:00 AM to 11:00 PM.

Mercure Pangkalan Bun Nearby Attractions and Activities

Immerse yourself in the local culture and natural beauty surrounding Mercure Pangkalan Bun. The Kotawaringin Barat region offers a wealth of experiences for every traveler.

Taman Nasional Tanjung Puting:
A world-renowned national park famous for its orangutan rehabilitation centers and diverse wildlife.
Istana Kuning (Yellow Palace):
Explore the historical royal palace, offering a glimpse into the region's rich heritage.
Pasar Malam Pangkalan Bun:
Experience the vibrant local night market, a perfect place to sample street food and find local crafts.
Sungai Arut:
Enjoy a scenic boat trip along the Arut River, observing local life and lush landscapes.
Masjid Raya Pangkalan Bun:
Visit the grand central mosque, an important landmark and architectural gem in the city.

If you are looking for other activities around Mercure Pangkalan Bun, check out the best deals on Traveloka: Recommended activities in Pangkalan Bun!

How to Get to Mercure Pangkalan Bun from the Airport

Navigating your way to Mercure Pangkalan Bun is straightforward, with several convenient options available. The airport transfer service of Mercure Pangkalan Bun ensures a hassle-free arrival. Here's how to get to Mercure Pangkalan Bun from Iskandar Airport:

Hotel Private Transfer:
For the utmost convenience, arrange for the hotel's private airport transfer service. This service can be booked in advance through Traveloka. The estimated cost is around PHP 800.
Taxi:
Metered taxis are readily available at the airport. The journey to the hotel typically takes about 20-30 minutes, with an estimated fare of PHP 300-400.
Ride-hailing Service:
You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Fares are comparable to taxis.

For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mercure Pangkalan Bun

Choosing Mercure Pangkalan Bun for your next getaway guarantees a delightful and comfortable experience. Our commitment to excellent service, combined with our prime location and superb facilities, makes us the ideal choice for travelers seeking quality accommodation in Central Kalimantan.

Prime Location:
Easy access to the city center and local attractions.
Comfortable Accommodations:
A variety of well-appointed rooms to suit every need.
Excellent Facilities:
Enjoy our swimming pool, fitness center, and dining options.
Warm Hospitality:
Our dedicated staff are ready to make your stay exceptional.
Convenient Booking:
Room availability at Mercure Pangkalan Bun is easily accessible.

Ready to experience the best of Pangkalan Bun? Booking Mercure Pangkalan Bun is simple and convenient through Traveloka. Secure your preferred dates today and look forward to a wonderful stay.

For more accommodation options, explore our selection of budget hotels in Kalimantan Tengah.

Planning your journey? Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Mercure Pangkalan Bun

Others

Things to Do

Outdoor pool
Children play area

Transportation

Parking with surcharge
Bus/truck parking

Hotel Services

Concierge
24-hour Receptionist

Kids and Pets

Babysitting

General

Swimming pool

Public Facilities

WiFi in public area

In-room Facilities

Accommodation Policy & General Information in Mercure Pangkalan Bun

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Mercure Pangkalan Bun	10
Another facilities in Mercure Pangkalan Bun	Outdoor pool, Children play area, Parking with surcharge, Bus/truck parking, Concierge

Frequently asked question in Mercure Pangkalan Bun

What are available facilities at Mercure Pangkalan Bun?

There are top facilites at Mercure Pangkalan Bun such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Pangkalan Bun?

The standard check-in time at Mercure Pangkalan Bun is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Mercure Pangkalan Bun?

Mercure Pangkalan Bun is a 4.0-star hotel.

How many floors does Mercure Pangkalan Bun have?

Mercure Pangkalan Bun has 10 floors.

Does Mercure Pangkalan Bun provide parking?

Yes, Mercure Pangkalan Bun provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Pangkalan Bun

Overall Ratings & Reviews Mercure Pangkalan Bun

Traveloka (446)

Other sources (50)

9.3

Exceptional

From 446 reviews

Provided by travelers on

Cleanliness

9.4

Room Comfort

9.4

Meal

9.2

Location

9.4

Service and Facilites

9.3

People often mention about Mercure Pangkalan Bun

All

Staff Friendliness (58)

Hotel Area (50)

Ambiance (47)

Room Space (47)

Distance to City Center (45)

Bedroom (45)

Bathroom (38)

Variety (38)

Surroundings (37)

Accessibility (37)

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Traveler Reviews Mercure Pangkalan Bun

Number of reviews per page

Customer reviews

A***s

10.0

/10

Reviewed 2 week(s) ago

It's quite good and nice and the service is friendly.

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Accommodation's Reply

09 Jun 2026

Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to share your experience and giving us such an excellent rating for your stay. We are delighted to hear that you were satisfied with the quality of our facilities and the friendly service from our team. Positive feedback like yours is a great inspiration for our entire team to provide the best service and create memorable stay experiences for all our guests. At Mercure Pangkalan Bun Hotel, we believe that attention to detail and sincere service are essential in providing a comfortable stay for our guests. Therefore, we greatly appreciate your compliments. Thank you for trusting Mercure Pangkalan Bun Hotel. We hope to welcome you back again on your next stay and provide you with an even more impressive experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel

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H***h

9.7

/10

Reviewed 3 week(s) ago

The hotel staff are all very friendly.

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Accommodation's Reply

31 May 2026

Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to write a review and rate your stay with us. We are delighted to know that the friendly service from all our hotel staff contributed to a positive impression of your stay. We will share this compliment with our entire team to inspire them to continue providing friendly, warm, and professional service to all our guests. Thank you for your trust in Mercure Pangkalan Bun. We hope to welcome you back again on your next stay for another memorable experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun

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Rini S. G.

Leisure

10.0

/10

Reviewed 8 week(s) ago

Everything is good 👍. Cleanliness, comfort, beauty, everything is top notch.

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Accommodation's Reply

28 Apr 2026

Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for your excellent review and perfect rating. We are delighted to hear that you enjoyed your stay throughout your trip, from the cleanliness and comfort to the beauty of our hotel. Such positive feedback is a great inspiration for our entire team to continuously maintain and improve the quality of our service. We appreciate your trust and hope to welcome you back for your next stay, aiming for an equally or even better experience. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel

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R***o

8.7

/10

Reviewed 10 week(s) ago

Friendly staff, comfortable place, delicious food.

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Accommodation's Reply

16 Apr 2026

Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our gratitude for taking the time to share your stay with us. We appreciate your review and are delighted to hear that you enjoyed your stay at our hotel. We are pleased to know that our team's friendly service created a positive impression during your visit. Sincere and attentive service is our commitment to every guest. Furthermore, we are proud that you felt comfortable during your stay and enjoyed the food we served. Your positive review is a significant inspiration to our entire team in maintaining the quality of service and continuing to provide the best possible experience for all guests. We will share this gratitude with our entire team to show our appreciation for their dedication. Thank you again for your trust in Mercure Pangkalan Bun. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun

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Abriyanto

Business

10.0

/10

Reviewed 12 week(s) ago

The staff are very friendly, and the cleanliness is also extraordinary.

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Accommodation's Reply

31 Mar 2026

Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our deepest gratitude for your excellent review and rating. We are delighted that you were impressed with the friendly service of all our staff and the cleanliness of the hotel. This is a great inspiration for our team to continue providing the best service to all our guests. We hope to welcome you back on your next visit to Mercure Pangkalan Bun. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun

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Taupan A. P.

Transit

10.0

/10

Reviewed 12 week(s) ago

The best hotel recommendations in Pangkalan Bun right now!!

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Accommodation's Reply

26 Mar 2026

Dear Valued Guest, Mercure Pangkalan Bun would like to express our deepest gratitude for your excellent rating and outstanding review. We are extremely proud and delighted that you have recommended Mercure Pangkalan Bun as the best hotel in Pangkalan Bun today. This is a great inspiration to our entire team to continue striving to provide the best service and experience for all our guests. Thank you for your trust, and we look forward to welcoming you back again in the future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun

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Wahyudiman A. M.

8.5

/10

Reviewed 13 week(s) ago

The hotel is comfortable, clean, the staff are friendly, and the food choices are varied and delicious.

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Accommodation's Reply

26 Mar 2026

Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our sincere gratitude for your review and rating. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of the hotel, the friendliness of our staff, and the variety of food we served. Your compliments motivate us to maintain the quality of our service and provide the best possible experience for all our guests. We hope to welcome you back to Mercure Pangkalan Bun again in the near future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun

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Mawar Y.

Business

10.0

/10

Reviewed 13 week(s) ago

Good rooms, good food, friendly service.

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1 people find it helpful

Accommodation's Reply

20 Mar 2026

Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed the comfortable rooms, delicious food, and friendly service from our team. Your compliments motivate us to continue providing the best possible experience for all our guests. We hope to welcome you back to Mercure Pangkalan Bun again in the near future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun

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a***i

Transit

10.0

/10

Reviewed 13 week(s) ago

Clean, strategic location, comfortable, with a varied and delicious menu. Thanks, Mercure, see you later.

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Accommodation's Reply

26 Mar 2026

Dear Valued Guest, Mercure Pangkalan Bun Hotel extends its deepest respects and gratitude for your excellent review and rating. We are delighted to hear that you were satisfied with the hotel's cleanliness, excellent location, comfortable stay, and the diverse menu we offer. Your compliments mean a great deal to us and motivate us to continue providing the best service to all our guests. We appreciate your trust and hope to welcome you back to Mercure Pangkalan Bun Hotel again soon! Sincerely, Rizky Julian, Shift Manager, Mercure Pangkalan Bun Hotel

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Iis L.

Staycation

9.7

/10

Reviewed 14 week(s) ago

Friendly staff, clean hotel, central location, the best.

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Accommodation's Reply

20 Mar 2026

Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our deepest gratitude for your excellent rating and review. We are delighted to hear that you were impressed with the cleanliness of the hotel, its prime central location, and the friendliness of our staff. Your compliments motivate our entire team to continue providing the best possible service to all our guests. We hope to welcome you back to Mercure Pangkalan Bun Hotel again in the near future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel

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n***e

9.7

/10

Reviewed 14 week(s) ago

The hotel is clean, only 2 years old.

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Accommodation's Reply

11 Mar 2026

Dear Mr./Ms. n*e*, Greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to review and give us an excellent rating. We are delighted to hear that you were satisfied with the cleanliness of our hotel, especially considering that our hotel is relatively new. Your compliments motivate our entire team to strive to maintain the highest standards of cleanliness, comfort, and service for all our guests. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel

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Achmad M.

Medical

10.0

/10

Reviewed 16 week(s) ago

Very satisfied staying here, the family felt at home, the kids didn't even want to go home, and kept asking to stay here every time they went to the city, thank you Mercure & Traveloka

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Accommodation's Reply

05 Mar 2026

Dear Valued Guest, Thank you so much for your positive review and for choosing Mercure Pangkalan Bun as your family's accommodation. We are delighted to hear that your stay was enjoyable, your family felt comfortable, and even the children wanted to return with us again. Your feedback is very meaningful to our entire team, who remain committed to providing the best service to all our guests. We appreciate your trust in booking through Traveloka. We sincerely hope to welcome you and your family again on your next visit to Pangkalan Bun and wish you an even more memorable and enjoyable experience. Sincerely, The Management Team, Mercure Pangkalan Bun

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F***l

10.0

/10

Reviewed 18 week(s) ago

Overall perfect.. Highly recommended for a stay at Mercure Hotel… Want to go back again and again to this hotel…

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Accommodation's Reply

27 Feb 2026

Dear Valued Guest, Mercure Pangkalan Bun Hotel would like to express our sincere gratitude for your perfect 10.0 rating and positive review regarding your stay on February 8-9, 2026. We are delighted to hear that your overall experience was perfect and memorable. Your feedback about your stay at our hotel is a great encouragement to our team. Your comments expressing your desire to return are a major driving force for us to continue maintaining the quality of our service, the comfort of our rooms, and providing a memorable stay. We hope to welcome you back to Mercure Pangkalan Bun in the near future. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun

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Verified Traveler

Leisure

10.0

/10

Reviewed 19 week(s) ago

I like the location and the hotel room, also the food and service.

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to share your experience with us and for your excellent rating. We are delighted to hear that you enjoyed the hotel's location, the comfort of the rooms, the food options, and the service from our team. Your positive feedback encourages our entire team to strive to provide the best possible experience for all guests. We hope to welcome you back on your next visit to Pangkalan Bun. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun Hotel

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Puspita S.

Leisure

10.0

/10

Reviewed 20 week(s) ago

The receptionist allowed us to check in early, allowing us to rest after our journey from Tanjung Puting. The room was clean, and the food was delicious. Overall, everyone was friendly and helpful. The location is close to the Aru River, so it's within walking distance.

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Accommodation's Reply

31 Jan 2026

Dear Ms. Puspita, This is a message from Mercure Pangkalan Boon Hotel. Thank you so much for taking the time to share your experience and giving us a 10.0 rating. We are delighted to hear that you were able to check in early and relax after your journey from Tanjung Puting. We are pleased to hear that the comfort of the rooms, the quality of the food, and the friendliness and assistance of our team made a positive impression on you during your stay. Our location near the Arut River is one of our advantages, and we are happy that this enhanced your comfort and experience during your stay at Pangkalan Boon. Thank you for your trust in Mercure Pangkalan Boon Hotel. We hope to welcome you back again on your next visit. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Boon Hotel

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Verified Traveler

Leisure

9.4

/10

Reviewed 20 week(s) ago

cleanliness and other services are OK, the downside is that the breakfast menu does not match the price offered for a Mercure group class, at 9 am many of the food menus are empty and drinks are also not immediately refilled, in terms of taste, many of the menus are already finished and not immediately refilled.

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Accommodation's Reply

29 Jan 2026

Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to rate and share your experience with us. We are delighted to hear that you were satisfied with the cleanliness of your room and the service we provided. We apologize for any inconvenience you experienced with the breakfast, particularly regarding the menu options, replenishment of food and beverages, and the variety and taste not meeting your expectations. Your feedback is very important to us, and we take it seriously and consider it with our relevant team so that we can improve the quality of our breakfast service and create a more consistent standard to meet the expectations of our Mercure guests. Thank you for your trust in Mercure Pangkalan Bun. We hope to welcome you back in the future for an even better stay. Sincerely, Rizky Julian, Shift Manager, Mercure Pangkalan Bun

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a***d

8.5

/10

Reviewed 21 week(s) ago

Nice and friendly. The hotel is also clean.

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1 people find it helpful

Accommodation's Reply

22 Jan 2026

Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun. Thank you very much for sharing your feedback and for rating us 8.5. We truly appreciate you choosing to stay with us. We are delighted to know that you found our team to be friendly and our hotel clean. Your kind words mean a lot to us, as cleanliness and warm service are among our top priorities in ensuring a comfortable stay for every guest. Thank you once again for your valuable feedback and trust in Mercure Pangkalan Bun. We look forward to welcoming you back in the future and providing you with an even better experience on your next visit. Warm regards, Rizky Julian Duty Manager Mercure Pangkalan Bun

k***a

9.4

/10

Reviewed 24 week(s) ago

1 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to share your experience with us. We are delighted to learn that after completing your journey from Tanjung Puting, we were able to arrange an early check-in for you to relax comfortably. We appreciate your positive comments regarding the friendly and quality service from our team, as well as the hotel's excellent location and easy access to various attractions and restaurants in Pangkalan Bun. Your review is an encouragement to our entire team to provide the best service and create memorable stays for all our guests. We hope to welcome you back to Mercure Pangkalan Bun Hotel in the future. Sincerely, Rizky Julian, Shift Manager

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Andri R. W.

Leisure

10.0

/10

Reviewed 25 week(s) ago

overall it's good but kids meal can be better by adjusting the taste toward kids more

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Accommodation's Reply

22 Jan 2026

Dear Valued Guest., Warm greetings from Mercure Pangkalan Bun. Thank you very much for choosing to stay with us during the Christmas period and for taking the time to share your experience. We are truly honored to receive your perfect 10.0 rating, and we sincerely appreciate your positive feedback regarding your overall stay. It is always a pleasure to know that our guests had an enjoyable leisure experience with us. At the same time, we are especially grateful for your constructive suggestion concerning our kids’ meal. Your comment about adjusting the taste to better suit children is very insightful, and feedback like this is extremely valuable for us in continuously enhancing our services. Please be assured that your input has been shared with our culinary team for review and improvement. We are committed to ensuring that every family member, especially our young guests, feels equally satisfied and well taken care of during their stay. Once again, thank you for your trust in Mercure Pangkalan Bun. We truly look forward to welcoming you and your family back in the near future, and we hope to provide you with an even more memorable experience on your next visit. Warm regards, Rizky Julian Duty Manager Mercure Pangkalan Bun

Ganda P. G.

9.7

/10

Reviewed 27 week(s) ago

Unfortunately, there are no smoking rooms. Otherwise, it's quite appealing.

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Accommodation's Reply

31 Dec 2025

Dear Valued Guest, Warm greetings from Mercure Pangkalan Bun Hotel. Thank you for taking the time to provide valuable feedback and share your stay experience with us. We greatly appreciate your trust in our hotel. We understand and apologize for any inconvenience related to the limited number of smoking rooms available in our hotel. Your feedback is extremely important to us and will be taken into consideration and evaluated to improve our services in the future. We are pleased to hear that your overall stay was positive. We hope to welcome you back to Mercure Pangkalan Bun again and provide you with an even better experience on your next visit. Sincerely, Rizky Julian, Duty Manager, Mercure Pangkalan Bun

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.