Muara Inn

Hotels
8.2
/10
Very Good
958 reviews

What Guests Say About Their Stay

Staff Friendliness (59)
Distance To City Center (51)
Bedroom (44)
Taste (40)
H***s
9.7
/ 10
Staff and atmosphere are highly recommended for staying or business purposes.
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erni m.
8.5
/ 10
This is the 4th time I have stayed at this hotel. The staff is friendly, the room is clean and comfortable, and every food for breakfast is delicious 🥰
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B***r
10.0
/ 10
Friendly staff and satisfactory service
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Islamuddin A.
8.5
/ 10
I stayed from the 5th / 7th of April 2019, this was the second time I stayed. The hotel is clean, comfortable, affordable. The receptionists and housekeeping are very friendly and kind. Wi-Fi is great, I ordered room 101 to be stored. The hotel is recommended to try if a holiday to Ternate is close to the city center. Recommended, thanks Muara Inn Hotel.
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Indi W.
10.0
/ 10
The place is comfortable, close if you want to go anywhere, the staff is friendly and helpful, the food is good.
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In the Area
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Jl. Seruni No.88 Ternate Tengah - Ternate, Ternate Tengah, Ternate, Maluku Utara, Indonesia, 97751

Main Facilities

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24-Hour Front Desk
Staying at Muara Inn is a good choice when you are visiting Central Ternate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Muara Inn

Jl. Seruni No.88 Ternate Tengah - Ternate, Ternate Tengah, Ternate, Maluku Utara, Indonesia, 97751
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Location


Staying at Muara Inn is a good choice when you are visiting Central Ternate.

About Muara Inn

Muara Inn is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Muara Inn is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Muara Inn will surely satisfy you with its great hospitality and affordable price.

All facilities in Muara Inn

Entertainment Facility Muara Inn
Entertainment Facility
Lobby Muara Inn
Lobby
Accommodation Services Muara Inn
Accommodation Services
Exterior Muara Inn
Exterior
Bedroom Muara Inn
Bedroom

Hotel Services

  • 24-hour Receptionist

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Muara Inn

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Muara Inn
34
Another facilities in Muara Inn
24-hour Receptionist

Frequently asked question in Muara Inn

What are available facilities at Muara Inn?
There are top facilites at Muara Inn such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Muara Inn?
The standard check-in time at Muara Inn is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Muara Inn?
Muara Inn is a 2.0-star hotel.
How many rooms are available at Muara Inn?
Muara Inn has 34 rooms in total.
What do past guests say about Muara Inn?
Muara Inn is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Muara Inn

8.2
Very Good
From 958 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Muara Inn
All
Distance to City Center (33)
Bedroom (32)
Staff Friendliness (31)
Taste (28)
Bathroom (27)
Ambiance (26)
Room Space (22)
Accessibility (21)
Hotel Area (21)
Wifi (18)
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Traveler Reviews Muara Inn

Number of reviews per page
20
40
Customer reviews
S***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
I stayed at Muara Inn Ternate twice, got the room above, if I'm not mistaken room number 213. Overall good, but in that room the AC took a long time to cool, then the AC remote was broken, different from the first time I stayed there in a grand deluxe room, the facilities in the grand deluxe room were all okay. The bathroom door hinge also seems to need to be repaired because it no longer works. Apart from that everything is good, the staff, the food, the friendliness is very good. I don't know either but from what I saw maybe it's because Muara Inn is quite old, just a suggestion for the management, maybe pay more attention to the maintenance of the hotel facilities. Thank you
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E***a
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Business
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8.8
/10
Reviewed 4 week(s) ago
Awesome, great price and facilities 👍.
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A***d
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8.8
/10
Reviewed 4 week(s) ago
The cleanliness of the bathroom needs to be improved.
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1 people find it helpful
annisa f.
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8.5
/10
Reviewed 5 week(s) ago
It's good, but when you open the pillowcase there are black spots, on average every room has them.
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Accommodation's Reply
18 Aug 2025
We sincerely apologize for the inconvenience you experienced during your stay. Thank you for your complaint. We will follow up on your complaint immediately. We apologize once again for the unsatisfactory impression and service you received from us during your stay.
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i***a
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Business
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8.4
/10
Reviewed 7 week(s) ago
The bathroom needs to be renovated. Black mold causes asthma.
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Accommodation's Reply
18 Aug 2025
We sincerely apologize for the inconvenience you experienced during your stay, and thank you for your complaint. We will follow up your complaint as soon as possible. We apologize once again for the unsatisfactory impression and service you received from us.
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h***a
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Business
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6.7
/10
Reviewed 7 week(s) ago
The service and staff are very friendly and helpful, although it is quite comfortable, the cleanliness of the room is still lacking because it is quite dirty and there are lots of cockroaches, for food there are only a few menus but it is still delicious, please improve the cleanliness of the room
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2 people find it helpful
Accommodation's Reply
18 Aug 2025
We sincerely apologize for the inconvenience you experienced during your stay, and thank you for your complaint. We will follow up on your complaint immediately. We apologize once again for the unsatisfactory impression and service you received from us.
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Fani V. D.
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
"The toilet is clean, but you need to pay attention because the toilet bowl is leaking and sometimes there's a kind of smell that lingers in the air."
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Accommodation's Reply
18 Aug 2025
We sincerely apologize for the inconvenience you experienced during your stay. Thank you for your complaint. We will follow up on your complaint immediately. We apologize once again for the unsatisfactory impression and service you received from us during your stay.
h***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel service is very good
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Accommodation's Reply
16 Jul 2025
Thank you very much for your review, we hope you will be pleased to visit our place again in the future.
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Hendriets M. N.
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9.7
/10
Reviewed 10 week(s) ago
strategic location, clean rooms, friendly and pleasant service
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Accommodation's Reply
16 Jul 2025
Thank you, sir, for your review and visit. We hope you always receive the best impression and service from us. We look forward to your next visit.
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T***g
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Business
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6.8
/10
Reviewed 10 week(s) ago
Order not as expected Dirty bathroom Leaking AC and room
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
We sincerely apologize for the inconvenience you experienced during your stay, and thank you for your complaint. We will follow up your complaint as soon as possible. We apologize once again for the unsatisfactory impression and service you received from us.
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D***a
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Leisure
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9.1
/10
Reviewed 10 week(s) ago
The place is aesthetically pleasing from the outside, perfect for taking photos, and has easy access to everything. There's plenty of food, and it's close to Jatiland (mall), the beach, and the market.
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Accommodation's Reply
16 Jul 2025
Thank you for your review. Thank you again. Your comfort, service, and experience are our primary goal and focus. We hope you will always experience the best comfort and service on your next visit. We look forward to your next visit.
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B***o
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Business
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8.8
/10
Reviewed 13 week(s) ago
Staff is friendly, only the bathroom is not very clean
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
We apologize in advance for the inconvenience during your stay. We also thank you for your review, as your review can be used as material for improvements and better changes in the future. Thank you.
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H***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Staff and atmosphere are highly recommended for staying or business purposes.
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1 people find it helpful
Accommodation's Reply
22 Jun 2025
Thank you sir for your review, your comfort is an honor for us, we always look forward to your return anytime.
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M***d
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6.6
/10
Reviewed 13 week(s) ago
Room 206 the water is very slow.
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Accommodation's Reply
22 Jun 2025
We apologize for the inconvenience caused during your stay. We will immediately follow up on your complaint and we will ensure that it will not happen again.
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erni m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
This is my 4th time staying at this hotel, the staff is friendly and the place is comfortable and clean 😇
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Accommodation's Reply
22 Jun 2025
Alhamdulillah, thank you for your trust in our place and staff who are always consistent in serving you, we really hope that you and your family can come back here anytime, once again thank you for giving positive comments.
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erni m.
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8.5
/10
Reviewed 14 week(s) ago
This is the 4th time I have stayed at this hotel. The staff is friendly, the room is clean and comfortable, and every food for breakfast is delicious 🥰
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1 people find it helpful
Accommodation's Reply
22 Jun 2025
Alhamdulillah, thank you for your trust in our place and staff who are always consistent in serving you, we really hope that you and your family can come back here anytime, once again thank you for giving positive comments.
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E***r
icon-Transit
Transit
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10.0
/10
Reviewed 14 week(s) ago
The hotel staff is very nice, early check in is easy, the food is delicious, the atmosphere is also very comfortable. Have stayed here 2x, recommended.
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1 people find it helpful
Accommodation's Reply
22 Jun 2025
Thank you for your review, ma'am, and thank you also for your trust in our hotel and staff service. If you have time for a holiday and come to Ternate, we will always be waiting for you and your family to come.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 16 week(s) ago
Stayed one night here, good location, staff was helpful but the room smelled of cigarettes, not sure if the bed sheet was fresh/clean.
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Accommodation's Reply
05 Jun 2025
Thank you so much for the review about our place and services. we always waiting for you again. we hope that.
Ester P.
icon-Transit
Transit
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10.0
/10
Reviewed 18 week(s) ago
Highly recommended, for that price you get service equivalent to a big hotel. Will come back to stay here again later.
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Thank you for your review, sis, hopefully you can come back to our place. And always be comfortable when staying at Muara Inn Ternate, sis.
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S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
when checking in the staff was very friendly as well as checking out. the breakfast was the best. recommended for those who are transiting in TTE, this is one of the good hotels in TTE
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Accommodation's Reply
17 Jul 2025
Thank you, Sir/Madam, for your review and visit. We hope you always receive the best impression and service from us, and that you have a valuable experience during your visit to Muara Inn Ternate. We look forward to your next visit.
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Number of reviews per page
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40

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Exterior 4 Muara Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.