Novotel Pekanbaru

Hotels
8.5
/10
Very Good
3,057 reviews

What Guests Say About Their Stay

Ambiance (59)
Bedroom (59)
Room Space (58)
Staff Friendliness (56)

CHONG C. S.

9.7
/ 10
The services match the renowned reputation. Really impressed by the quick room service to receptionist notifying a customer if any valuables being left behind (5 mins) after check out. For travelers that want a peace of mind, highly recommend this Hotel.

T***m

9.4
/ 10
The service is very good, the rooms are clean, recommended and you won't regret staying here for the money you pay.
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Paul Ang

9.7
/ 10
Hotel staff were friendly, courteous, and professional. No issues with the room and it's well stocked; all the basic toiletries are provided, you wouldn't need to bring any unless you have specific products you need to use. Will definitely stay here again during my next visit.

Uci W.

8.5
/ 10
Comfortable room, good food, good WiFi connection, hotel subscriptions every trip Pekanbaru, recommended.
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Geresron S. H.

9.7
/ 10
The rooms are cool, clean, and very comfortable, will stay back here again. Steady!
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In the Area
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Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Pekanbaru is a hotel is located at Senapelan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Pekanbaru

Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154
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Discover More About Novotel Pekanbaru

When planning your next getaway to the vibrant province of Riau, Indonesia, consider the exceptional comfort and convenience offered by **Novotel Pekanbaru**. This esteemed hotel provides a welcoming atmosphere and a host of amenities designed to make your stay memorable, whether you're traveling for business or leisure. Discover why **Novotel Pekanbaru** is a top choice for discerning travelers seeking a blend of modern facilities and warm Indonesian hospitality.

Novotel Pekanbaru Location

Located in the heart of Pekanbaru, **Novotel Pekanbaru** is situated in the Riau province, offering easy access to the city's key attractions and business districts. The hotel is conveniently positioned at Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154, placing you just a short distance from the bustling city center. Its strategic location ensures that you are never far from the pulse of Pekanbaru, while still providing a tranquil retreat after a day of exploration or work. The atmosphere surrounding **Novotel Pekanbaru** is one of accessibility and convenience, making it an ideal base for experiencing all that Riau has to offer.

Novotel Pekanbaru Facilities & Services

Facilities for guests at **Novotel Pekanbaru** are designed to cater to every need, ensuring a comfortable and enjoyable experience.
  • Enjoy a refreshing dip in the outdoor swimming pool, perfect for unwinding under the tropical sun. Operating hours are from 6:00 AM to 8:00 PM, with no additional fees.
  • Maintain your fitness routine at the well-equipped fitness center, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Indulge in a rejuvenating experience at the on-site spa and wellness center, offering a range of treatments to relax and revitalize. Operating hours are from 9:00 AM to 9:00 PM, with prices varying based on the chosen service.
  • Families will appreciate the dedicated children's play area, providing a safe and fun environment for younger guests. Available from 8:00 AM to 6:00 PM.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • For guests arriving by car, **Novotel Pekanbaru** offers ample free parking space, ensuring convenience for those on a road trip.
  • A complimentary shuttle service is available to transport guests to and from major shopping centers and business hubs within the city, operating at scheduled times.

Novotel Pekanbaru Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of **Novotel Pekanbaru**. Each room is thoughtfully appointed to provide comfort and style.
  • Superior Room:

    Available with either a King bed or twin beds, offering city views. These rooms are non-smoking and some feature a bathtub.
  • Deluxe Room:

    Featuring a King bed, these rooms provide enhanced space and comfort, with options for city views. Non-smoking rooms are available, and some include a bathtub.
  • Executive Room:

    Offering a King bed and panoramic city views, these rooms are designed for productivity and relaxation. All are non-smoking, and a bathtub is available in select rooms.
  • Junior Suite:

    A spacious option with a King bed, providing separate living and sleeping areas. Enjoy city views from your non-smoking suite, which includes a bathtub.
  • Executive Suite:

    The pinnacle of comfort, featuring a King bed, a separate living area, and stunning city views. These non-smoking suites are equipped with a bathtub for ultimate relaxation.
**Novotel Pekanbaru** is a pet-friendly hotel, with specific conditions and an additional cleaning fee of PHP 1,500 per pet, per stay, applicable for designated pet-friendly rooms.

Novotel Pekanbaru Dining & Restaurants

Savor a culinary journey at **Novotel Pekanbaru**, where exquisite dining options await to tantalize your taste buds.
  • The Square Restaurant:

    This all-day dining restaurant offers a delightful international buffet with a focus on authentic local Indonesian cuisine. Enjoy breakfast from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for lunch/dinner is around PHP 750.
  • The Lounge:

    A sophisticated space perfect for enjoying a cup of coffee, light snacks, or evening cocktails. Open from 10:00 AM to 11:00 PM, offering a relaxed ambiance.

Novotel Pekanbaru Nearby Attractions and Activities

Immerse yourself in the local culture and explore the vibrant surroundings of **Novotel Pekanbaru**.
  • Anai Valley Waterfall:

    A picturesque natural attraction offering stunning cascades and lush greenery, perfect for a refreshing escape.
  • Pekanbaru Great Mosque (Masjid Raya An-Nur):

    A magnificent architectural landmark and a significant religious site in the city.
  • Sang Nila Utama Museum:

    Discover the rich history and cultural heritage of Riau at this informative museum.
  • Pasar Bawah (Lower Market):

    Experience the local way of life and find unique souvenirs and local products at this bustling traditional market.
  • SKA Mall:

    A premier shopping destination offering a wide array of retail outlets, dining options, and entertainment facilities.
If you are looking for other activities around **Novotel Pekanbaru**, check out the best deals on Traveloka: Recommended activities in Pekanbaru!

How to Get to Novotel Pekanbaru from the Airport

Navigating your journey to **Novotel Pekanbaru** is made simple with various transportation options available from the airport. The airport transfer service of **Novotel Pekanbaru** ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. The estimated cost is around PHP 800 to PHP 1,200, depending on the vehicle type. You can arrange this through airport transfer services.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. The journey to **Novotel Pekanbaru** typically takes about 30-45 minutes, depending on traffic, and will cost approximately PHP 250 to PHP 400.
  • Ride-hailing Services:

    You can also opt for ride-hailing services, which are a popular and often more affordable option. Simply book a ride through your preferred app upon arrival. The estimated fare is similar to metered taxis, ranging from PHP 200 to PHP 350.

Summary of Why You Should Choose to Stay at Novotel Pekanbaru

Choosing **Novotel Pekanbaru** for your Riau adventure guarantees a delightful and hassle-free experience. With excellent **room availability at Novotel Pekanbaru**, you are sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in the heart of Pekanbaru, offering easy access to business and leisure destinations.
  • Exceptional Amenities:

    From a refreshing swimming pool and fitness center to a relaxing spa, **Novotel Pekanbaru** provides facilities for every guest.
  • Diverse Dining:

    Enjoy a variety of culinary delights at the on-site restaurants, featuring international and local flavors.
  • Comfortable Rooms:

    A range of well-appointed rooms and suites ensure a restful stay.
  • Attentive Service:

    Experience warm Indonesian hospitality and professional service from the dedicated staff.
For the best rates and a seamless **booking Novotel Pekanbaru** experience, visit Traveloka. Book budget hotels in Riau and discover the convenience of planning your entire trip with ease. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Novotel Pekanbaru

Others Novotel Pekanbaru
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Airport transfer

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

General

  • Swimming pool

Accommodation Policy & General Information in Novotel Pekanbaru

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Pekanbaru
15
Another facilities in Novotel Pekanbaru
Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Airport transfer

Frequently asked question in Novotel Pekanbaru

What are available facilities at Novotel Pekanbaru?
There are top facilites at Novotel Pekanbaru such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Pekanbaru?
The standard check-in time at Novotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Pekanbaru?
Novotel Pekanbaru is a 4.0-star hotel.
How many floors does Novotel Pekanbaru have?
Novotel Pekanbaru has 15 floors.
Does Novotel Pekanbaru provide parking?
Yes, Novotel Pekanbaru provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Pekanbaru

Overall Ratings & Reviews Novotel Pekanbaru

Traveloka (2,948)
Other sources (109)
8.6
Very Good
From 2,948 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Novotel Pekanbaru
All
Staff Friendliness (40)
Ambiance (36)
Bedroom (36)
Room Space (34)
Bathroom (34)
Variety (34)
Hotel Area (33)
Surroundings (31)
Taste (31)
Accessibility (30)
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Traveler Reviews Novotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
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Dani A. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
One of the most comfortable hotels in Pekanbaru. The staff is friendly, the rooms are clean and fragrant, the air conditioning is cool, the parking lot is spacious, the mall is close, the lobby is spacious, and there are massage chairs. The swimming pool is clean, and the staff are very friendly. The breakfast is delicious, but the local menu needs to be expanded. Oh, and hopefully, in the future, there will be Netflix on the in-room TVs, hehe. Overall, this is a perfect place for a family stay, and the price is commensurate with the quality.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Very impressive. From the friendly staff, cool and comfortable rooms, ample parking, spacious waiting area, clean swimming pool, and very friendly staff. The breakfast is undoubtedly delicious. However, the menu lacks variety. I've stayed almost three times, and the breakfast menu hasn't changed much. Overall, it's a very comfortable choice for a family stay.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The food at the restaurant is very satisfying with a complete menu.
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U***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great service and comfortable.
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Muharman S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great service, friendly, and very enjoyable. The kids loved it and it was comfortable. The best...
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Sri T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, basically friendly and cool
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W***q
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very impressive, excellent service
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 12 week(s) ago
Some spots need more detail from the housekeeping team, especially on the top of the bed and rust on the towel rack, there are some minor damages in the bathroom, the location is very strategic, breakfast is normal like most 4-star hotels, the only input is, dust particles from the linen are still felt in the room, maybe because the circulation is not optimal, so sneezing while in the room, the rest is okay, good luck to all Novotel PKU Team.
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Tri N. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The location is very strategic. A word of advice for the room: the lighting is lacking... too dim.
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Suci S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A strategically located hotel, next to Ciputra Mall, with direct access to the mall, which has a protective roof, so it's pretty safe if it rains. We'll be back again.
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1 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Be back soon! A calm, comfortable, and fun staycation!
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s***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Very clean and the staff very friendly
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Bambang H. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It's incredibly pleasurable to live a life of pampering. From the front door to the inside of the room, it feels like paradise.
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mayjafri
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
thanks for services novotel hotel. My child very happy.
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siska d. w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The rooms are comfortable, and the food is delicious. The hotel is also next to a mall. It's perfect for families.
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1 people find it helpful
HarumAyuna I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The kids' favorite hotel when they go to Pekanbaru. The kids love the breakfast, there are lots of variations and the taste is also good. Especially the mini cakes.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
I love this hotel, very convenience
Find this review helpful?
B***y
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 25 week(s) ago
Please for the best 4 star hotel in Pekanbaru, any sound from the corridor should not enter the room and pay attention to the mattress that needs rejuvenation and has formed waves on the mattress and makes noise for the divan so that the body feels sore after sleeping there. There is no firmness at all, the mattress does not meet expectations. Staying at Novotel Pekanbaru is different from Novotel in other places. Not recommended for long stays.
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CHONG C. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The services match the renowned reputation. Really impressed by the quick room service to receptionist notifying a customer if any valuables being left behind (5 mins) after check out. For travelers that want a peace of mind, highly recommend this Hotel.
2 people find it helpful
w***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
family trip...comfortable hotel, friendly staff
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1 people find it helpful
Number of reviews per page
20
40

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Others 4 Novotel Pekanbaru

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Pekanbaru

Traveloka (2,948)
Other sources (109)
8.6
Very Good
From 2,948 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Novotel Pekanbaru
All
Staff Friendliness (40)
Ambiance (36)
Bedroom (36)
Room Space (34)
Bathroom (34)
Variety (34)
Hotel Area (33)
Surroundings (31)
Taste (31)
Accessibility (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
Profile Picture
Dani A. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
One of the most comfortable hotels in Pekanbaru. The staff is friendly, the rooms are clean and fragrant, the air conditioning is cool, the parking lot is spacious, the mall is close, the lobby is spacious, and there are massage chairs. The swimming pool is clean, and the staff are very friendly. The breakfast is delicious, but the local menu needs to be expanded. Oh, and hopefully, in the future, there will be Netflix on the in-room TVs, hehe. Overall, this is a perfect place for a family stay, and the price is commensurate with the quality.
Read More
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Very impressive. From the friendly staff, cool and comfortable rooms, ample parking, spacious waiting area, clean swimming pool, and very friendly staff. The breakfast is undoubtedly delicious. However, the menu lacks variety. I've stayed almost three times, and the breakfast menu hasn't changed much. Overall, it's a very comfortable choice for a family stay.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The food at the restaurant is very satisfying with a complete menu.
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Find this review helpful?
U***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great service and comfortable.
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Profile Picture
Muharman S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great service, friendly, and very enjoyable. The kids loved it and it was comfortable. The best...
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Find this review helpful?
Profile Picture
Sri T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, basically friendly and cool
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Find this review helpful?
W***q
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very impressive, excellent service
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Find this review helpful?
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 12 week(s) ago
Some spots need more detail from the housekeeping team, especially on the top of the bed and rust on the towel rack, there are some minor damages in the bathroom, the location is very strategic, breakfast is normal like most 4-star hotels, the only input is, dust particles from the linen are still felt in the room, maybe because the circulation is not optimal, so sneezing while in the room, the rest is okay, good luck to all Novotel PKU Team.
Read More
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See original
Find this review helpful?
Tri N. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The location is very strategic. A word of advice for the room: the lighting is lacking... too dim.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Suci S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A strategically located hotel, next to Ciputra Mall, with direct access to the mall, which has a protective roof, so it's pretty safe if it rains. We'll be back again.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Be back soon! A calm, comfortable, and fun staycation!
Translated by Google Icon
See original
Find this review helpful?
s***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Very clean and the staff very friendly
Find this review helpful?
Bambang H. B.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It's incredibly pleasurable to live a life of pampering. From the front door to the inside of the room, it feels like paradise.
Translated by Google Icon
See original
Find this review helpful?
mayjafri
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
thanks for services novotel hotel. My child very happy.
Find this review helpful?
siska d. w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The rooms are comfortable, and the food is delicious. The hotel is also next to a mall. It's perfect for families.
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1 people find it helpful
HarumAyuna I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The kids' favorite hotel when they go to Pekanbaru. The kids love the breakfast, there are lots of variations and the taste is also good. Especially the mini cakes.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
I love this hotel, very convenience
Find this review helpful?
B***y
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 25 week(s) ago
Please for the best 4 star hotel in Pekanbaru, any sound from the corridor should not enter the room and pay attention to the mattress that needs rejuvenation and has formed waves on the mattress and makes noise for the divan so that the body feels sore after sleeping there. There is no firmness at all, the mattress does not meet expectations. Staying at Novotel Pekanbaru is different from Novotel in other places. Not recommended for long stays.
Read More
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Profile Picture
CHONG C. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The services match the renowned reputation. Really impressed by the quick room service to receptionist notifying a customer if any valuables being left behind (5 mins) after check out. For travelers that want a peace of mind, highly recommend this Hotel.
2 people find it helpful
w***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
family trip...comfortable hotel, friendly staff
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1 people find it helpful
Number of reviews per page
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40