Novotel Pekanbaru

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Sustainable Hotel
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8.6
/10
Very Good
3,056 reviews

What Guests Say About Their Stay

A***h

10.0
/ 10
My first stay here was absolutely delightful. From the moment I arrived, even though I only had two small suitcases, the staff immediately prepared a trolley and escorted me to my room. The staff were incredibly friendly. The hotel was clean from every angle. The breakfast was also varied. I'll likely stay here again if I come to PKU.
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CHONG C. S.

9.7
/ 10
The services match the renowned reputation. Really impressed by the quick room service to receptionist notifying a customer if any valuables being left behind (5 mins) after check out. For travelers that want a peace of mind, highly recommend this Hotel.

T***m

9.4
/ 10
The service is very good, the rooms are clean, recommended and you won't regret staying here for the money you pay.
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Paul Ang

9.7
/ 10
Hotel staff were friendly, courteous, and professional. No issues with the room and it's well stocked; all the basic toiletries are provided, you wouldn't need to bring any unless you have specific products you need to use. Will definitely stay here again during my next visit.

Uci W.

8.5
/ 10
Comfortable room, good food, good WiFi connection, hotel subscriptions every trip Pekanbaru, recommended.
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In the Area
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Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

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This accommodation offers:
Outdoor pool
Swimming pool
Parking
Airport transfer
Express check-out
Novotel Pekanbaru is a 4-star hotels that has been welcoming guests since 2013. The accommodation went through a renovation in 2015. Novotel Pekanbaru is part of Novotel under Accor. There are 150 rooms spread across 15 floors.
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What's around Novotel Pekanbaru

Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154
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Bedroom Novotel Pekanbaru
Bedroom 2 Novotel Pekanbaru

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Novotel Pekanbaru Rates per Night

Novotel Pekanbaru room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Novotel Pekanbaru hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Novotel Pekanbaru Location & Address

Novotel Pekanbaru is located at Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154, Jl. Riau No.59, Air Hitam, Kec. Payung Sekaki, Kota Pekanbaru, Riau 28292, Indonesia. It's situated in the Pekanbaru area of Indonesia, known for its vibrant atmosphere and local markets. The hotel is approximately 5 km from the city center.

How to go to Novotel Pekanbaru from Airport

Arriving at Sultan Syarif Kasim II International Airport (PKU) and wondering about the best hotel transfer to Novotel Pekanbaru? Here are a few options to consider for your journey from the airport to the hotel.

  • Taxi (Most Direct): Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 15-20 minutes depending on traffic.
  • Ride Hailing (Convenient): Ride hailing services are available in Pekanbaru. You can book a ride through the Traveloka app for a convenient and potentially cheaper option than a regular taxi.
  • Hotel Shuttle (Pre-arranged): Check with Novotel Pekanbaru to see if they offer a hotel shuttle service. This can be a hassle-free option, especially if you have a lot of luggage. You'll need to book this in advance.

Tips: For the most convenient route, consider pre-booking a ride hailing service through Traveloka or arranging a hotel shuttle in advance. This will save you time and ensure a smooth transfer from the airport to Novotel Pekanbaru.

Novotel Pekanbaru Reviews & Summary

Want to know all about hotel Novotel Pekanbaru before you book? Hotel reviews can give you a great insight into what to expect during your stay. This popular hotel consistently receives positive feedback from guests.

Guests love the hotel's central location, making it easy to explore Pekanbaru. The comfortable rooms and excellent service are also frequently praised. A standout feature is the hotel's swimming pool, perfect for relaxing after a day of sightseeing. The on-site restaurant also receives rave reviews for its delicious food and varied menu.

"Excellent hotel with friendly staff and a great location. The pool was a welcome treat after a long day. Highly recommended!"

Novotel Pekanbaru Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Novotel Pekanbaru offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room: These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Deluxe Room: Slightly larger than the Superior Rooms, the Deluxe Rooms offer added space and comfort. Some rooms feature bathtubs.
  • Executive Suite: These suites offer a separate living area and bedroom, providing ample space for relaxation.
  • Family Suite: Ideal for families, these suites offer multiple beds and a spacious layout.

Please note that Novotel Pekanbaru is generally not a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their specific pet policies, as these can change.

Hotel Facilities in Novotel Pekanbaru

Looking for a hotel with great hotel amenities? Novotel Pekanbaru boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Here's a look at what's on offer:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre: Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Kids' Club: Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Centre: Stay connected and productive with the hotel's business centre, offering printing and photocopying services.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Novotel Pekanbaru

Craving a delicious meal without leaving the hotel? Novotel Pekanbaru offers several dining options, including a hotel buffet and a charming hotel cafe. Here's what you can expect:

  • The Square Restaurant: This hotel restaurant serves a variety of international and Indonesian cuisine. Enjoy the breakfast buffet (approximately SGD 25 per person) or à la carte options for lunch and dinner. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge: Relax and unwind with a coffee or light snack at the Lobby Lounge. Open from 9:00 AM to 11:00 PM.
  • Poolside Bar: Enjoy refreshing drinks and light bites by the pool. Open from 10:00 AM to 7:00 PM.

The Square Restaurant is known for its Nasi Goreng, a signature Indonesian fried rice dish.

Novotel Pekanbaru Airport pickups and How to Book

Need a convenient hotels with airport shuttle service? Novotel Pekanbaru offers a hotel to airport transfer service to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You'll need to provide your flight details and estimated time of arrival. The hotel staff will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While Pekanbaru doesn't have an MRT system, there are several bus stops nearby that provide convenient access to different parts of the city. Knowing the nearby MRT station and bus stops can be very helpful for getting around.

  • Halte Bus Trans Metro Riau - Riau Junction: Located approximately 500 meters from the hotel.
  • Halte Bus Trans Metro Riau - RS Awal Bros: Located approximately 800 meters from the hotel.

The Trans Metro Riau bus system is the main public transport option in Pekanbaru. You can purchase tickets directly on the bus. Cash payments are typically accepted.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Pekanbaru and its surrounding areas offer a variety of nearby places to go that are perfect for a family day out. Here are a few nearby sightseeing places to consider:

  • Riau Cultural Park (Taman Budaya Riau): Explore the rich culture and heritage of Riau at this park. Distance from hotel: Approximately 8 km. Entry is free.
  • An-Nur Great Mosque: Admire the stunning architecture of this iconic mosque. Distance from hotel: Approximately 6 km. Entry is free.
  • Siak Sri Indrapura Palace: Take a day trip to Siak and visit this historical palace. Distance from hotel: Approximately 120 km. Entry fee: Approximately SGD 2.
  • Labersa Waterpark: Enjoy a fun-filled day at this waterpark with slides and pools. Distance from hotel: Approximately 25 km. Entry fee: Approximately SGD 15.
  • Alam Mayang Fishing Pond: A great place to relax and enjoy fishing with the family. Distance from hotel: Approximately 10 km. Fishing fees vary.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Novotel Pekanbaru (Pekanbaru)

Exploring the nearby dining scene is a must when visiting Pekanbaru. From cosy cafes to authentic local restaurants, there's something to satisfy every palate. Here are a few food eatiries near me to get you started:

Cafes/Restaurants:

  • Excelso Coffee: A popular coffee chain serving a variety of coffee drinks and light meals.
  • Pizza Hut: Enjoy classic pizzas and pasta dishes.
  • RM Pondok Patin H.M. Yunus: A local restaurant specializing in Patin fish dishes.

Local Street Food:

  • Sate Padang: Grilled meat skewers served with a spicy peanut sauce.
  • Nasi Goreng: Indonesian fried rice.
  • Mie Goreng: Indonesian fried noodles.
  • Gulai Belacan: A seafood stew with shrimp paste.
  • Martabak: A sweet or savoury pancake.

Shopping places near Novotel Pekanbaru (Pekanbaru)

Looking for some retail therapy? Pekanbaru offers a variety of nearby shopping destinations, from modern malls to traditional markets. Here are a few shops near me to check out:

  • Mal SKA: A large shopping mall with a wide range of international and local brands.
  • Plaza Citra: Another popular mall with a variety of shops and restaurants.
  • Pasar Bawah: A traditional market where you can find local products, souvenirs, and fresh produce.

Other Places to Stay Near Novotel Pekanbaru

If Novotel Pekanbaru isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Here are a few options to consider:

Luxury/5–6 Star Hotels Nearby:

  • The Premiere Hotel Pekanbaru: Offers luxurious accommodation and excellent service.
  • Grand Jatra Hotel Pekanbaru: Features spacious rooms and a range of facilities.
  • Aryaduta Pekanbaru: A stylish hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • FOX Hotel Pekanbaru: A modern hotel with comfortable rooms and a rooftop pool.
  • Whiz Prime Hotel Sudirman Pekanbaru: Offers affordable accommodation in a convenient location.
  • Hotel Dafam Pekanbaru: Features a range of facilities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • RedDoorz near SKA Mall Pekanbaru: Offers basic but comfortable accommodation at an affordable price.
  • OYO 91283 Hotel Family Syariah: A budget-friendly option with clean and comfortable rooms.
  • Amelia Hotel: A simple hotel with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Pekanbaru is easy with Traveloka. With a wide range of options to choose from, you're sure to find the ideal accommodation to suit your needs and budget. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your room booking through Traveloka for a hassle-free experience and exclusive discounts. Start planning your Pekanbaru adventure now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next getaway.

All facilities in Novotel Pekanbaru

Facility

  • Outdoor pool
  • Swimming pool
Entertainment Facility Novotel Pekanbaru
Entertainment Facility
Bedroom Novotel Pekanbaru
Bedroom
Others Novotel Pekanbaru
Others
Restaurant Novotel Pekanbaru
Restaurant

Transportation

  • RV / Bus / Truck Parking
  • Airport transfer

Guest Services

  • 24-hour front desk
  • Express check-out
  • Concierge

Activity & Leisure

  • Outdoor pool

Accommodation Facilities

  • Car park

Accommodation Policy & General Information in Novotel Pekanbaru

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Novotel Pekanbaru
150
Number of floors in Novotel Pekanbaru
15
Another facilities in Novotel Pekanbaru
RV / Bus / Truck Parking, Airport transfer, 24-hour front desk, Express check-out, Concierge

Frequently asked question in Novotel Pekanbaru

What is normal check-in & check-out time at Novotel Pekanbaru?
The standard check-in time at Novotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Pekanbaru
Novotel Pekanbaru has a 4.0-star rating.
How many floors does Novotel Pekanbaru have?
Novotel Pekanbaru has 15.
How many rooms are available at Novotel Pekanbaru
Novotel Pekanbaru has 150.
Is there a swimming pool at Novotel Pekanbaru?
Yes, a swimming pool is available at Novotel Pekanbaru.
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More Reviews from Other Guests in Novotel Pekanbaru

Overall Ratings & Reviews Novotel Pekanbaru

Traveloka (2,944)
Other sources (112)
8.7
Very Good
From 2,944 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Novotel Pekanbaru
All
Staff Friendliness (43)
Ambiance (39)
Bedroom (39)
Room Space (37)
Bathroom (37)
Variety (36)
Hotel Area (35)
Surroundings (34)
Taste (34)
Accessibility (33)
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Traveler Reviews Novotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
R***h
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 day(s) ago
Best hotel service and atmosphere.
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 5 day(s) ago
Standar, not bad, location good.
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A***e
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Staycation
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10.0
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly, the facilities provided are satisfactory and we can rest comfortably here.
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Verified Traveler
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7.1
/10
Reviewed 10 week(s) ago
The TV should have been upgraded to a smart TV.
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1 people find it helpful
Verified Traveler
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10.0
/10
Reviewed 10 week(s) ago
Nice place, good breakfast and good and fast service.
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s***i
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10.0
/10
Reviewed 14 week(s) ago
Nice and comfortable, good breakfast.
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rizki h.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
I've stayed here several times. But this time, check-in was a bit uncomfortable. I had to wait until 4:30 PM to get into my room. And even then, only one room was ready.
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A***h
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Leisure
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10.0
/10
Reviewed 18 week(s) ago
My first stay here was absolutely delightful. From the moment I arrived, even though I only had two small suitcases, the staff immediately prepared a trolley and escorted me to my room. The staff were incredibly friendly. The hotel was clean from every angle. The breakfast was also varied. I'll likely stay here again if I come to PKU.
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1 people find it helpful
F***y
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8.5
/10
Reviewed 19 week(s) ago
Hello Pekanbaru. My stay here was a great experience. Ambiance/Facilities: Comfortable and suitable for a staycation with kids. Food: Breakfast was delicious and the variety was good. Staff Assistance: The staff were indifferent and unfriendly. We didn't even have a housekeeper to help us carry our luggage. Highlights: The kids had fun in the pool. Price: Expensive. Location: [Describe the hotel's location, e.g., strategic location close to...]
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Dani A. G.
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Staycation
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10.0
/10
Reviewed 20 week(s) ago
One of the most comfortable hotels in Pekanbaru. The staff is friendly, the rooms are clean and fragrant, the air conditioning is cool, the parking lot is spacious, the mall is close, the lobby is spacious, and there are massage chairs. The swimming pool is clean, and the staff are very friendly. The breakfast is delicious, but the local menu needs to be expanded. Oh, and hopefully, in the future, there will be Netflix on the in-room TVs, hehe. Overall, this is a perfect place for a family stay, and the price is commensurate with the quality.
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Dani A. G.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
One of the most comfortable hotels in Pekanbaru. The staff is friendly, the rooms are clean and fragrant, the air conditioning is cool, the parking lot is spacious, the mall is close, the lobby is spacious, and there are massage chairs. The swimming pool is clean, and the staff are very friendly. The breakfast is delicious, but the local menu needs to be expanded. Oh, and hopefully, in the future, there will be Netflix on the in-room TVs, hehe. Overall, this is a perfect place for a family stay, and the price is commensurate with the quality.
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D***i
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10.0
/10
Reviewed 20 week(s) ago
Very impressive. From the friendly staff, cool and comfortable rooms, ample parking, spacious waiting area, clean swimming pool, and very friendly staff. The breakfast is undoubtedly delicious. However, the menu lacks variety. I've stayed almost three times, and the breakfast menu hasn't changed much. Overall, it's a very comfortable choice for a family stay.
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H***a
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Leisure
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10.0
/10
Reviewed 20 week(s) ago
The food at the restaurant is very satisfying with a complete menu.
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1 people find it helpful
U***a
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10.0
/10
Reviewed 24 week(s) ago
Great service and comfortable.
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Muharman S.
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10.0
/10
Reviewed 30 week(s) ago
Great service, friendly, and very enjoyable. The kids loved it and it was comfortable. The best...
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Sri T. N.
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Staycation
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10.0
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, basically friendly and cool
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W***q
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10.0
/10
Reviewed 31 week(s) ago
Very impressive, excellent service
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A***s
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9.6
/10
Reviewed 32 week(s) ago
Some spots need more detail from the housekeeping team, especially on the top of the bed and rust on the towel rack, there are some minor damages in the bathroom, the location is very strategic, breakfast is normal like most 4-star hotels, the only input is, dust particles from the linen are still felt in the room, maybe because the circulation is not optimal, so sneezing while in the room, the rest is okay, good luck to all Novotel PKU Team.
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Tri N. S.
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8.5
/10
Reviewed 33 week(s) ago
The location is very strategic. A word of advice for the room: the lighting is lacking... too dim.
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Suci S.
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Staycation
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10.0
/10
Reviewed 35 week(s) ago
A strategically located hotel, next to Ciputra Mall, with direct access to the mall, which has a protective roof, so it's pretty safe if it rains. We'll be back again.
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Bedroom 4 Novotel Pekanbaru

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.