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Sunlake Waterfront Resort & Convention Jakarta
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Sunlake Waterfront Resort & Convention Jakarta
Hotels
Preferred Partner
8.6
/10
Very Good
11,134 reviews
What Guests Say About Their Stay
Staff Friendliness (217)
Room Space (217)
Family Friendly (196)
Bedroom (181)
Firli A. E.
10.0
/ 10
It was my second time stay in this hotel, the hotel is awesome like usual. The room is big, clean, fast wifi, good food, nice air con, they clean the bedroom very fast and really well. The staff also really friendly and helpful! thank you for the hospitality!
Donny M. H.
10.0
/ 10
Best 5 stars hotel recommended for family vacation, near mall of indonesia and artha gading mall. Also near dufan ancol theme park famous in jakarta city, olympic size swimming pool with sauna room
jimmy
8.8
/ 10
spacious room with many other facilities. suitable for group or family pack cos there are family room. there are a lot off interesting place nearby specially for eat.
Lyly R.
9.1
/ 10
The room was spacious, the bed was super comfy, it was clean, the breakfast was delicious. We had indian food for breaky, surprisingly I loved it. My kids like them too. We would love to stay in this hotel again.
Fitriyah
9.7
/ 10
Sunlake hotel is our second home. We stay in this hotel every week as it's near my husband's working place. The room is spacious, perfect for a family with kids. There are kids and adults swimming pools, gym, tennis court, and play structure. We can see good value staying there.
In the Area
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Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Olympic-Size Swimming Pool
Top picked by Family with children
Within walking distance to Tourist Attraction
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Available Room Types in Sunlake Waterfront Resort & Convention Jakarta
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What's around Sunlake Waterfront Resort & Convention Jakarta
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Jl. Danau Permai Raya Blok C 1, Sunter, Kelapa Gading, Jakarta, Indonesia, 14350, Sunter, Tanjung Priok, Jakarta, Indonesia, 14350
Discover More About Sunlake Waterfront Resort & Convention Jakarta
note: hotel was previously named Sunlake Waterfront Resort and Convention
Location
Sunlake Waterfront Resort & Convention Jakarta is located in area / city Sunter.
About Sunlake Waterfront Resort & Convention Jakarta
From business event to corporate gathering, Sunlake Waterfront Resort & Convention Jakarta provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Sunlake Waterfront Resort & Convention Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Sunlake Waterfront Resort & Convention Jakarta, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunlake Waterfront Resort & Convention Jakarta.
If you plan to have a long-term stay, staying at Sunlake Waterfront Resort & Convention Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Sunlake Waterfront Resort & Convention Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Are you a shopaholic? Staying at Sunlake Waterfront Resort & Convention Jakarta will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunlake Waterfront Resort & Convention Jakarta is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sunlake Waterfront Resort & Convention Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sunlake Waterfront Resort & Convention Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Sunlake Waterfront Resort & Convention Jakarta.
All facilities in Sunlake Waterfront Resort & Convention Jakarta
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Exterior
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
Things to Do
- Children play area
- Entertainment for children
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Business centre
Sports and Recreations
- Billiard
- Fishing
- Fitness center
- Game room
- Horse riding
- Outdoor tennis court
- Sport courts
- Table tennis
- Tennis
- Waterskiing
Transportation
- Airport transfer
- Area shuttle with surcharge
- Parking with surcharge
- Secure parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Valet parking
- Valet parking (surcharge)
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Connectivity
- INTERNATIONAL_CALL
- LAN Internet
- LAN Internet (surcharge)
- Free WiFi
- WiFi (surcharge)
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Family-friendly Facilities
- Kids club
- Children pool
Nearby Facilities
- Gift shop
- Shops
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Sunlake Waterfront Resort & Convention Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sunlake Waterfront Resort & Convention Jakarta | 228 |
Number of floors in Sunlake Waterfront Resort & Convention Jakarta | 8 |
Another facilities in Sunlake Waterfront Resort & Convention Jakarta | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Sunlake Waterfront Resort & Convention Jakarta
What are available facilities at Sunlake Waterfront Resort & Convention Jakarta?
There are top facilites at Sunlake Waterfront Resort & Convention Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunlake Waterfront Resort & Convention Jakarta?
The standard check-in time at Sunlake Waterfront Resort & Convention Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunlake Waterfront Resort & Convention Jakarta provide breakfast?
Yes, Sunlake Waterfront Resort & Convention Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sunlake Waterfront Resort & Convention Jakarta
Traveloka (10,990)
Other sources (144)
8.6
Very Good
From 10,990 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.4
Location
8.7
Service and Facilites
8.6
People often mention about Sunlake Waterfront Resort & Convention Jakarta
All
Staff Friendliness (153)
Room Space (151)
Family Friendly (134)
Bedroom (131)
Variety (127)
Taste (123)
Ambiance (120)
Bathroom (120)
Hotel Area (120)
Accessibility (113)
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Traveler Reviews Sunlake Waterfront Resort & Convention Jakarta
Number of reviews per page
20
40
Customer reviews
I***a
9.7
/10
Reviewed 2 day(s) ago
The second experience staying here was quite pleasant. Back again because the first experience was very impressive, got a room with a view & the hotel was quiet. The second time was a bit uncomfortable because it was high season so the hotel was very crowded every time we wanted to use the elevator, we had to queue for quite a long time. And also got a room without a view. But overall the service was nice, I was given a room upgrade too. The breakfast had many variations and was delicious. Thank you to Mba Dwi at the reception who always served me very friendly 🙏🏻
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Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. I*a, Thank you for choosing to stay at Sunlake Waterfront Resort and Convention Jakarta and for giving us a positive and pleasant review. We are very pleased to read your review and are encouraged by your assessment of our overall service, especially Ms. Dwi who always serves you in a friendly manner. Your recognition in all aspects will inspire the entire team to continue to prioritize the spirit of customer service, to meet and continue to exceed guest expectations. We sincerely look forward to the opportunity to serve you again in the near future. Warm Regards, Anton Jayadinata. General Manager.
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r***n
10.0
/10
Reviewed 2 day(s) ago
second stay. really like it. friendly staff. the room is very spacious. yesterday took the ambassador suite type. maybe because it was a long weekend so there were no towels when we checked in because they were still being washed. but the staff quickly met our needs. what I like the most is the breakfast, the menu is very varied, the taste is also great. thank you sunlake
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Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. r*n, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to share your experience staying at Sunlake Waterfront Resort and Convention Jakarta. We are happy to continue to strive to maintain and develop the best services and facilities for our guests. We are grateful that all of these facilities and services are pleasing to your heart. We look forward to welcoming you back to Sunlake Waterfront Resort and Convention Jakarta. Warm regards, Anton Jayadinata. General Manager.
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R***r
Staycation
9.3
/10
Reviewed 3 day(s) ago
Please improve the cleanliness of the room.. We found that the bedcover and pillowcases had not been changed, there was a survey sheet that had been filled in May 2025, and the curtains smelled of cigarettes.
But overall it was good and pleasant. The hotel staff was very helpful and friendly, including to the children. My child was impressed because when he saw the Koi pond, the staff took the initiative to get fish food 😍 He was happy and told us about it again. It was really the right choice to staycation here for a child's birthday. We'll be back someday.
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da
dea a. s.
9.7
/10
Reviewed 4 day(s) ago
very happy with the experience of staying at this hotel. although it was colored by the provision of towels that took a long time and a microwave that couldn't be used, the staff was quick to replace them. thank you staff and technicians who tried to fix the situation.
the swimming pool and toilets are clean, the breakfast menu is varied and tastes good. hopefully I can staycation here again
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Accommodation's Reply
01 Jul 2025
Dear Mrs. Dea a. S, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for choosing Sunlake Waterfront Resort and Convention Jakarta as your destination, and thank you also for the positive feedback that you have given us. We apologize for some things that have not been as expected. We use this as a good evaluation for us for the future. We hope that there will still be an opportunity to serve Mrs. Dea and her family better in the future. Warm Regards, Anton Jayadinata. General Manager.
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S
Saraswati
Staycation
10.0
/10
Reviewed 5 day(s) ago
Five star hotel with affordable rates and complete facilities. All hotel staff are friendly. Super spacious rooms, lots of activities for children.
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Accommodation's Reply
01 Jul 2025
Dear Mrs. Saraswati, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for giving the best rating to our hotel Sunlake Waterfront Resort and Convention Jakarta and thank you for staying with us. We are very pleased to know that our complete facilities and services are in accordance with Mrs. Saraswati's expectations. We hope Mrs. Saraswati and family will come back again in the near future. Warm regards, Anton Jayadinata. General Manager.
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N
Nurhidayanti
Staycation
10.0
/10
Reviewed 6 day(s) ago
first experience staying here plus bonus of meeting an artist while filming hehe
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Accommodation's Reply
01 Jul 2025
Dear Ms. Nurhidayanti, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for giving the best review through Traveloka Review. Hopefully we can always provide the best facilities to all our guests, and we hope to welcome Ms. Nurhidayanti back in the near future. Warm regards, Anton Jayadinata. General Manager.
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MM
Meytha M. M.
10.0
/10
Reviewed 1 week(s) ago
The second time this year we stayed at Sunlake Hotel. Because it was comfortable and memorable, of course we are happy to come back here to spend time with family. All staff are very polite, smiling and friendly. The room is spacious, clean and comfortable. The breakfast is varied and delicious. The swimming pool is clean and clear. The warm water is the best. A little input, there are some facilities in the room that need to be repaired or replaced, such as the toilet seat that is stuck (it takes a little effort to open and close) and the refrigerator is not cold enough. But, overall it is good.
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+5
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Accommodation's Reply
30 Jun 2025
Dear Mrs. Meytha M. M., Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for choosing Sunlake Waterfront Resort and Convention Jakarta as Mrs. Meytha's destination, and thank you also for the positive feedback that has been given to us. We apologize for some things that have not been in accordance with expectations. We make this a good evaluation for us for the future. We hope that there will still be an opportunity to serve Mrs. Meytha better in the future. Warm Regards, Anton Jayadinata. General Manager.
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n***i
10.0
/10
Reviewed 1 week(s) ago
Kids friendly, good service, and good facility.
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Accommodation's Reply
30 Jun 2025
Dear Mr/Mrs. n***i,
We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta.
Your feedback is valuable for us to keep improving our best service. Wish to host you again in Sunlake Waterfront Resort and Convention Jakarta for another pleasant stay.
Sincerely,
Anton Jayadinata
General Manager
M***d
10.0
/10
Reviewed 1 week(s) ago
For a clean and spacious room for a 5-star hotel, an extraordinary stay experience. Handled by Mrs. Christy, the service is very good and friendly, the food is also delicious, complete facilities and lakeside access with lots of food.
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Accommodation's Reply
30 Jun 2025
Dear Mr./Mrs. M*d, Warm greetings from Sunlake Waterfront Resort & Convention Jakarta. Thank you for giving the best rating to our hotel Sunlake Waterfront Resort & Convention Jakarta and thank you for staying with us. We are very happy to hear that you are satisfied with our friendly service, especially from Mrs. Christy who is always ready to help and we are also happy that you enjoyed our delicious food and our complete facilities. We hope that you will come back soon and can share your experience again with Sunlake Waterfront Resort & Convention Jakarta. Warm Regards, Anton Jayadinata. General Manager.
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R
RIDWAN
Staycation
9.7
/10
Reviewed 1 week(s) ago
Stay 1 night with family ... enjoying the pool ... lift only work 1 of 2 making long queue ... management taking long time to utilize the other lift ... long queue to get seated for breakfast too many guest with not enough seat making unpleasant breakfast moment.... other than that ... everything else is great ... the room space, the balkon city view, tv channel , wifi and the pool is excellent
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Mr. Ridwan,
Thank you for taking your time to review Sunlake Waterfront Resort & Convention Jakarta. According to your review, we want to apologize for not delivering experience that not meets your expectation during your stay.
We will use your review to male an evaluation for a better services and quality. We hope we can serve again in the future with the best way.
Sincerely,
Anton Jayadinata
General Manager
NB
Novita B. P.
Staycation
10.0
/10
Reviewed 2 week(s) ago
I don't regret staying here, all the staff are friendly. The food is really delicious, the room is clean and spacious guys.. I automatically want to come back again 👍
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Accommodation's Reply
25 Jun 2025
Dear Mrs. Novita B. P., Warm Greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to share your experience staying at Sunlake Waterfront Resort and Convention Jakarta. We are happy to continue to strive to maintain and develop the best services and facilities for our guests. We are grateful that all of these facilities and services are pleasing to Mrs. Novita. We look forward to welcoming Mrs. Novita back to Sunlake Waterfront Resort and Convention Jakarta. Warm Regards, Anton Jayadinata. General Manager.
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F***i
Staycation
8.8
/10
Reviewed 2 week(s) ago
Staff was very friendly, we stayed with our kids, good value for money, breakfast was good, room was spacious but old hotel. I would recommend for short trip like 2-3 days.
1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Mr/Mrs. F***i,
We are happy that you took the time to review Sunlake Waterfront Resort & Convention Jakarta.
Your feedback is valuable for us to keep improving our best service. Wish to host you again in Sunlake Waterfront Resort and Convention Jakarta for another pleasant stay.
Sincerely,
Anton Jayadinata
General Manager
V***a
Leisure
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, there are many and complete activities for children, especially so you don't need to leave the hotel anymore, the food is delicious and the portions are large, classic but not scary and very clean, only in the room when you first enter it smells a bit of cigarette smoke but it goes away after a while.
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mr./Mrs. V*a, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for giving the best rating to our hotel Sunlake Waterfront Resort and Convention Jakarta and thank you for staying with us. We are very happy to know that our complete facilities for children, our delicious food and our services are in accordance with your expectations. We hope that you and your family will come back again soon. Warm regards, Anton Jayadinata. General Manager.
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M***n
Staycation
8.5
/10
Reviewed 2 week(s) ago
The staff is friendly and helps with all the information well, can also offer a free upgrade to a junior suite, parking fee is also included.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Mr./Mrs. M*n, Warmest Greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to give a positive review of our facilities, our services and for sharing your experience while staying at Sunlake Waterfront Resort and Convention Jakarta. Once again, thank you very much for the review, we look forward to welcoming you back in the near future. Warm Regards, Anton Jayadinata. General Manager.
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L***a
9.7
/10
Reviewed 3 week(s) ago
Super comfortable staying here, the rooms are spacious, clean, there are lots of play areas for children, the service is really excellent, this hotel is really worth visiting 👍🏻
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Accommodation's Reply
18 Jun 2025
Dear Mr./Mrs. L*a, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for giving the best rating to our hotel Sunlake Waterfront Resort and Convention Jakarta and thank you for staying with us. We are very pleased to know that our comfortable facilities and satisfying services are in accordance with your expectations. We hope that you will come back again in the near future. Warm regards, Anton Jayadinata. General Manager.
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E***y
Leisure
8.5
/10
Reviewed 3 week(s) ago
Pleasant, spacious rooms, close to public facilities, friendly staff.
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Accommodation's Reply
16 Jun 2025
Dear Mr./Mrs. E*y, Warm Greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to share your experience staying at Sunlake Waterfront Resort and Convention Jakarta. We are happy to continue to strive to maintain and develop the best services and facilities for our guests. We are grateful that all of these facilities and services are pleasing to your heart. We look forward to welcoming you back to Sunlake Waterfront Resort and Convention Jakarta. Warm Regards, Anton Jayadinata. General Manager.
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a***h
10.0
/10
Reviewed 3 week(s) ago
hotel staff is very helpful & friendly
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Mr./Mrs. a*h, Warmest Greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to give a positive review of our services and share your experience while staying at Sunlake Waterfront Resort and Convention Jakarta. Once again, thank you very much for the review, we look forward to welcoming you back in the near future. Warm Regards, Anton Jayadinata. General Manager.
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D***i
8.5
/10
Reviewed 4 week(s) ago
Hotel staff is friendly & pleasant. Rooms are spacious.
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Accommodation's Reply
09 Jun 2025
Dear Mr./Mrs. D*i, Warm greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for giving the best review through Traveloka Review. We are very happy to read your review that you are happy with the facilities and services we provide. Hopefully we can always provide the best service to all our guests, and we hope to welcome you back in the near future. Warm Regards, Anton Jayadinata. General Manager.
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M***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
Thank you to all the staff at the reception or at the breakfast area, all of them are very helpful. Very friendly!
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Accommodation's Reply
09 Jun 2025
Dear Mr./Mrs. M*a, Warmest Greetings from Sunlake Waterfront Resort and Convention Jakarta. Thank you for taking the time to give a positive review of our services and share your experience while staying at Sunlake Waterfront Resort and Convention Jakarta. Once again, thank you very much for the review, we look forward to welcoming you back in the near future. Warm Regards, Anton Jayadinata. General Manager.
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Y***i
Leisure
8.5
/10
Reviewed 4 week(s) ago
kids friendly hotel, recommended for family vacation, swimming pool facilities, children's playground and now zoo and park. friendly staff, facilities and food.. ok..
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Accommodation's Reply
04 Jun 2025
Dear Mr./Mrs. Y*i, Thank you for choosing to stay at Sunlake Waterfront Resort and Convention Jakarta and for giving us a positive and pleasant review. We are very pleased to read your review and are encouraged by your overall assessment of our services and facilities. Your recognition in all aspects will inspire the entire team to continue to uphold the spirit of customer service, to meet and continue to exceed guest expectations. We sincerely look forward to the opportunity to serve you again in the near future. Warm Regards, Anton Jayadinata. General Manager.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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