Swasana Hotel Medan

Hotels
Preferred Partner
8.5
/10
Very Good
432 reviews

What Guests Say About Their Stay

Andrie Y. M. S.
10.0
/ 10
I stayed at this hotel for one night and was quite satisfied overall. Check-in was quick and the staff was friendly. The room was clean, tidy, and comfortable—especially the soft mattress, which made for a good night's sleep. The room amenities were also complete, including drinking water and toiletries, and fast Wi-Fi.
See original
R***u
10.0
/ 10
Excellent, comfortable, the staff is kind and polite, and any complaints are quickly addressed. The seventh floor is a feast for the eyes.
See original
In the Area
See Map
Jl. Merbau No. 38, Sekip, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Swasana Hotel Medan is located in area / city Medan Petisah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Swasana Hotel Medan

Jl. Merbau No. 38, Sekip, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20112
Discover More Places
Lobby Swasana Hotel Medan
Lobby 2 Swasana Hotel Medan

Discover More About Swasana Hotel Medan

Location


Swasana Hotel Medan is located in area / city Medan Petisah.

About Swasana Hotel Medan

Swasana Hotel Medan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Swasana Hotel Medan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Swasana Hotel Medan is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Swasana Hotel Medan provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Swasana Hotel Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Swasana Hotel Medan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Swasana Hotel Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Swasana Hotel Medan will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Swasana Hotel Medan is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swasana Hotel Medan.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swasana Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swasana Hotel Medan is the right place to stay.

All facilities in Swasana Hotel Medan

Lobby Swasana Hotel Medan
Lobby
Exterior Swasana Hotel Medan
Exterior
Bedroom Swasana Hotel Medan
Bedroom
Others Swasana Hotel Medan
Others
In-room Bathroom Swasana Hotel Medan
In-room Bathroom

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Fireplace in lobby
  • Banquet
  • Heater
  • Rooftop terrace

Hotel Services

  • Front desk
  • Laundry service
  • 24-hour Receptionist
  • Luggage storage
  • Early Check-in
  • Late Check-out
  • 24-hour security
  • Bellhop

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Disabled access friendly

Public Facilities

  • WiFi in public area
  • Elevator
  • Breakfast restaurant
  • Late check-out
  • Early check-in

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Projector
  • PRINTER

In-room Facilities

  • Desk
  • TV
  • Shower
  • Cable TV

Transportation

  • Secure parking

Things to Do

  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Swasana Hotel Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swasana Hotel Medan
62
Number of floors in Swasana Hotel Medan
7
Another facilities in Swasana Hotel Medan
Family room, Smoking area, Non-smoking room, Terrace, Fireplace in lobby

Frequently asked question in Swasana Hotel Medan

What are available facilities at Swasana Hotel Medan?
There are top facilites at Swasana Hotel Medan such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Swasana Hotel Medan?
The standard check-in time at Swasana Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swasana Hotel Medan provide breakfast?
Yes, Swasana Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swasana Hotel Medan?
Swasana Hotel Medan is a 3.0-star hotel.
How many floors does Swasana Hotel Medan have?
Swasana Hotel Medan has 7 floors.
See All

More Reviews from Other Guests in Swasana Hotel Medan

Overall Ratings & Reviews Swasana Hotel Medan

Traveloka (429)
Other sources (3)
8.5
Very Good
From 429 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Swasana Hotel Medan
All
Distance to City Center (25)
Bathroom (20)
Ambiance (19)
Staff Friendliness (18)
Bedroom (17)
Accessibility (15)
Room Space (14)
Hotel Area (14)
Wifi (13)
Check-in/out Time (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swasana Hotel Medan

Number of reviews per page
20
40
Customer reviews
jacob g.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
For a room with that budget, it's quite good, it has a smart TV, although it's a bit slow. The breakfast is also delicious.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Andrie Y. M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I stayed at this hotel for one night and was quite satisfied overall. Check-in was quick and the staff was friendly. The room was clean, tidy, and comfortable—especially the soft mattress, which made for a good night's sleep. The room amenities were also complete, including drinking water and toiletries, and fast Wi-Fi.
Translated by Google Icon
See original
1 people find it helpful
L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location right behind Plaza Medan Fair, so it is very suitable for business trips and is also close.
Translated by Google Icon
See original
Find this review helpful?
A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Slow response, the room took too long to be made up, even though we were only staying for 3 nights, the key was always being refilled, the room was not soundproof, too noisy,
Translated by Google Icon
See original
1 people find it helpful
T***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
The lobby is simply beautiful to give the impression of luxury, but the rooms are filthy, with the table next to the chair broken. The worst part is that the housekeeping staff easily gave access to our room door. Imagine being in bed and then being barged in by a stranger. The service is the worst, with no initiative to apologize. If you stay here, you should reconsider; there are plenty of other options.
Read More
Translated by Google Icon
See original
2 people find it helpful
m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
In terms of benefits, the hotel's location is very strategic in the city center. Although the sheets look yellow, they seem clean. The hotel is quite clean for that price. 3 minutes walk to Boku Meranti. 20 minutes walk to Lapangan Benteng. 12 minutes walk from the legendary Soto Medan, RM Sinar Pagi. Next to Carrefour.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
KRISNA B. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and very helpful.
Translated by Google Icon
See original
2 people find it helpful
Muhammad R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Highly recommended for backpackers looking for a budget-friendly hotel in downtown Medan.
Translated by Google Icon
See original
2 people find it helpful
D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The reception staff is not friendly, the bathroom is not clean and the water doesn't come out of the toilet seat 😞 even though I used to stay here very comfortably, especially since it's very close to Carrefour
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Friendly, the room is clean, tidy, fragrant.
Translated by Google Icon
See original
1 people find it helpful
W***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Strategic location right behind Carrefour, clean rooms and good hotel location.
Translated by Google Icon
See original
1 people find it helpful
R***u
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Excellent, comfortable, the staff is kind and polite, and any complaints are quickly addressed. The seventh floor is a feast for the eyes.
Translated by Google Icon
See original
1 people find it helpful
R***u
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Great, friendly staff. Good service. Fast response
Translated by Google Icon
See original
1 people find it helpful
R***u
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel is nice and comfortable, near the Medan Fair Plaza
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 20 week(s) ago
The bathroom smells of urine and is not very clean
Translated by Google Icon
See original
1 people find it helpful
Marina S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel is quite nice... the room is small.. close to everywhere.. there is a cafe in the hotel..
Translated by Google Icon
See original
3 people find it helpful
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
good. the only thing lacking is the smelly towel.
Translated by Google Icon
See original
1 people find it helpful
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
friendly staff, good service, clean and fragrant rooms
Translated by Google Icon
See original
1 people find it helpful
m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The room is very good, just please pay attention to the sheets, they are black.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
05 Jun 2025
Thank you for our Guest's suggestion, We will immediately follow up to provide better, especially linen that is still...
Translated by Google Icon
See original
V***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 45 week(s) ago
The condition of the bathroom is not so clean
Translated by Google Icon
See original
4 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Swasana Hotel Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Swasana Hotel Medan

Traveloka (429)
Other sources (3)
8.5
Very Good
From 429 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Swasana Hotel Medan
All
Distance to City Center (25)
Bathroom (20)
Ambiance (19)
Staff Friendliness (18)
Bedroom (17)
Accessibility (15)
Room Space (14)
Hotel Area (14)
Wifi (13)
Check-in/out Time (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swasana Hotel Medan

Number of reviews per page
20
40
Customer reviews
jacob g.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
For a room with that budget, it's quite good, it has a smart TV, although it's a bit slow. The breakfast is also delicious.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Andrie Y. M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I stayed at this hotel for one night and was quite satisfied overall. Check-in was quick and the staff was friendly. The room was clean, tidy, and comfortable—especially the soft mattress, which made for a good night's sleep. The room amenities were also complete, including drinking water and toiletries, and fast Wi-Fi.
Translated by Google Icon
See original
1 people find it helpful
L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location right behind Plaza Medan Fair, so it is very suitable for business trips and is also close.
Translated by Google Icon
See original
Find this review helpful?
A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Slow response, the room took too long to be made up, even though we were only staying for 3 nights, the key was always being refilled, the room was not soundproof, too noisy,
Translated by Google Icon
See original
1 people find it helpful
T***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
The lobby is simply beautiful to give the impression of luxury, but the rooms are filthy, with the table next to the chair broken. The worst part is that the housekeeping staff easily gave access to our room door. Imagine being in bed and then being barged in by a stranger. The service is the worst, with no initiative to apologize. If you stay here, you should reconsider; there are plenty of other options.
Read More
Translated by Google Icon
See original
2 people find it helpful
m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
In terms of benefits, the hotel's location is very strategic in the city center. Although the sheets look yellow, they seem clean. The hotel is quite clean for that price. 3 minutes walk to Boku Meranti. 20 minutes walk to Lapangan Benteng. 12 minutes walk from the legendary Soto Medan, RM Sinar Pagi. Next to Carrefour.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
KRISNA B. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and very helpful.
Translated by Google Icon
See original
2 people find it helpful
Muhammad R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Highly recommended for backpackers looking for a budget-friendly hotel in downtown Medan.
Translated by Google Icon
See original
2 people find it helpful
D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The reception staff is not friendly, the bathroom is not clean and the water doesn't come out of the toilet seat 😞 even though I used to stay here very comfortably, especially since it's very close to Carrefour
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Friendly, the room is clean, tidy, fragrant.
Translated by Google Icon
See original
1 people find it helpful
W***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Strategic location right behind Carrefour, clean rooms and good hotel location.
Translated by Google Icon
See original
1 people find it helpful
R***u
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Excellent, comfortable, the staff is kind and polite, and any complaints are quickly addressed. The seventh floor is a feast for the eyes.
Translated by Google Icon
See original
1 people find it helpful
R***u
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Great, friendly staff. Good service. Fast response
Translated by Google Icon
See original
1 people find it helpful
R***u
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel is nice and comfortable, near the Medan Fair Plaza
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 20 week(s) ago
The bathroom smells of urine and is not very clean
Translated by Google Icon
See original
1 people find it helpful
Marina S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel is quite nice... the room is small.. close to everywhere.. there is a cafe in the hotel..
Translated by Google Icon
See original
3 people find it helpful
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
good. the only thing lacking is the smelly towel.
Translated by Google Icon
See original
1 people find it helpful
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
friendly staff, good service, clean and fragrant rooms
Translated by Google Icon
See original
1 people find it helpful
m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The room is very good, just please pay attention to the sheets, they are black.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
05 Jun 2025
Thank you for our Guest's suggestion, We will immediately follow up to provide better, especially linen that is still...
Translated by Google Icon
See original
V***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 45 week(s) ago
The condition of the bathroom is not so clean
Translated by Google Icon
See original
4 people find it helpful
Number of reviews per page
20
40