Swiss-Belresidences Rasuna Epicentrum

Great hotel with great facilities and nice view. Recommended for staycation and holiday.

I had a relaxing staycation here! Loved the room, the swimming pool with the city view (only minus is the depth for adult pool), also the breakfast was delicious. The staff are so friendly and helpful. Thank you Swiss-Bel!

It's a really good place to staycation, we had a good quality time. The room is excellent and clean, but if they put a mini refrigerator would be perfect. Pool area is our favorite spot. We spent most of the time enjoying the pool with city view. Please operate the swimming pool till 9pm so we can enjoy the pool and city lights. Surely we'll be back again. One of my favorite place to stay in Jakarta.

My family and I had a great time staying here, the room is nice, the pool is big with a great view, the staff are friendly, the service is great, thank you

Breakfast is good, clean, comfort. Not really spacious. No kitchen

Good stay, easy check-in although we came early we can get to our room fast enough. The front office help us with member so we can get late check-out up to 1pm. Good bedding (equal good sleep, thank you!) cold AirCon, the water a bit smelly open the tap for a few moments before stepping in to the shower. The breakfast not so appetizing, bland and not much choices. We can't find any spoon left and had to ask couple of times for it.

This is the first time we have stayed here, why did we choose here because my child wanted to see a doctor at MMC. First, we got Grand Deluxe room 1510 pool view, but in reality it didn't have a pool view at all because the pool couldn't be seen and didn't match the picture in web. When I wanted to enter the room for the first time, the card they gave me could not access the room and the corridor leading to the room was very hot, it turned out that the air conditioner was not turned on and only turned on after I complained. Because I complained about the condition of the room I was currently occupying, they gave me a compliment to upgrade my room to the Suite type at 1108. It turned out that the condition of the Suite room was the same, the toilet had the same unpleasant smell as in the previous room, it seemed that the channel conditions were not good. Then many stains were found on the sheets and pillowcases like the picture I have given. At 4 in the morning there were 2 power outages, and it took quite a long time to handle it, where the hotel should be quick to switch directly to the generator. And if you see that the lights in the opposite apartment are not turning off, it means that the lights should have gone out, not from the PLN. What's pretty good is just the pool just because it's quite large, but the water could be cleaner, because when compared to the swimming pool water in the next apartment it's cleaner. I don't think about coming back to stay here, fortunately I didn't pay a fortune for a suite room where the room is the most expensive but how come there are lots of stains everywhere. You have to pay more attention to the cleanliness of the room conditions and also other maintenance.

The staff is friendly, but the room is very dusty and dirty. There's a lot of food crumbs on the sofa, dust on the table and on the floor, the air circulation is not good, no exhaust in the bathroom. The food is so so, egg was too much oil, noodle is not cooked well.

Very pleasant hotel, nice rooms, complete facilities, restaurant and swimming pool with beautiful views. Perfect for holidays. The food is also varied and delicious. Very comfortable and recommended hotel.

Stayed because it was close to work for training. The check-in process is easy and fast, the staff is friendly, the breakfast is delicious and the location is strategic, thank you.