How many rooms are available at The BCC Hotel & Residence Batam?

The BCC Hotel & Residence Batam has 227 rooms in total.

Does The BCC Hotel & Residence Batam provide parking?

Yes, The BCC Hotel & Residence Batam provides parking. Please confirm details directly with the hotel.

Does The BCC Hotel & Residence Batam have a swimming pool?

Yes, a swimming pool is available at The BCC Hotel & Residence Batam.

What do past guests say about The BCC Hotel & Residence Batam?

The BCC Hotel & Residence Batam is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The BCC Hotel & Residence Batam

Name: The BCC Hotel & Residence Batam
Address: Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432, Jalan Bunga Mawar, Baloi Kusuma, Kepulauan Riau, 29432, Indonesia
Rating: 8.2

Hotels

8.2

/10

Very Good

3,440 reviews

What Guests Say About Their Stay

Room Space (75)

Staff Friendliness (72)

Bedroom (67)

Distance To City Center (62)

Wulff C.

9.4

/ 10

From the minute you arrive at BCC, to reception, in fact all staff, are extremely helpful and friendly. A highly recommended hotel to stay. Thank you guys.

H***i

10.0

/ 10

The rooms are very spacious and clean, the food is varied and delicious, the staff are all friendly, and it's close to the mall. I've been staying here for a while with my family.

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Dulkifli A.

10.0

/ 10

Excellent aerial view of Singapore coast line (from one side of the hotel) and a four-star staff overall performance from the lobby personnel, restaurant, and room service—friendly, helpful, always smiling. Keep it up!

T***a

10.0

/ 10

The comfort and pleasant feeling in the room and quite spacious. Fragrant even though there is no bathtub does not reduce bathing with a hot shower. Recommended for local, out-of-town and international guests because access is also close to everywhere around the city. No worry about friendly service. Highly recommended, guys. Success BCC Hotel n Residence🥰

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R***i

10.0

/ 10

hi traveler amazing experience staying at BCC hotel. Ambience/Facilities: comfortable, complete facilities. Food: varied and delicious breakfast Staff Assistance: very friendly and fast response. Highlights: beautiful view at night from the 19th floor, spacious room Price: very competitive price, worth the service and good facilities Location: the hotel location is very close to shopping places, malls and culinary.

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In the Area

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Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at The BCC Hotel & Residence Batam is a good choice when you are visiting Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The BCC Hotel & Residence Batam

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The BCC Hotel & Residence Batam

Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

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Discover More About The BCC Hotel & Residence Batam

Discover Your Perfect Stay at The BCC Hotel & Residence Batam

Welcome to The BCC Hotel & Residence Batam, your premier destination for comfort and convenience in the vibrant Kepulauan Riau region of Indonesia. Whether you're visiting for business or leisure, our hotel offers a welcoming atmosphere and a host of amenities designed to make your stay unforgettable. Room rates at The BCC Hotel & Residence Batam start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The BCC Hotel & Residence Batam Location

Nestled in the heart of Batam Center, The BCC Hotel & Residence Batam is strategically situated at Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432. This prime location places you just a short distance from the city's bustling commercial hub, making it incredibly convenient for both business travelers and tourists. You'll find yourself within easy reach of key transportation links, with the nearest major ferry terminal just a few minutes away, facilitating seamless travel to and from Singapore and other surrounding islands. The atmosphere surrounding The BCC Hotel & Residence Batam is one of vibrant energy, with a plethora of dining, shopping, and entertainment options just a stone's throw away. It's an ideal base for exploring the best that Batam has to offer, offering a perfect blend of accessibility and local charm.

The BCC Hotel & Residence Batam Facilities & Services

Facilities for guests at The BCC Hotel & Residence Batam are designed to cater to every need, ensuring a comfortable and enjoyable experience.

Enjoy a refreshing dip in our outdoor swimming pool, perfect for unwinding after a long day.
Stay active and energized at our well-equipped fitness center.
Indulge in a relaxing massage or spa treatment at our wellness center (additional fees may apply, operating hours vary).
Families will appreciate our dedicated children's play area, providing entertainment for our younger guests.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
For guests arriving by car, we offer free parking space.
A complimentary shuttle service is available to take you to nearby popular shopping malls and commercial areas.

The BCC Hotel & Residence Batam Room Types

The BCC Hotel & Residence Batam offers a diverse range of accommodations to suit every traveler's preferences. Explore the various room types of The BCC Hotel & Residence Batam to find your perfect sanctuary.

Deluxe Room:
These well-appointed rooms offer a comfortable retreat with either a city view or a garden view. Available in smoking and non-smoking options, some Deluxe Rooms feature a bathtub for added relaxation.
Executive Room:
Offering enhanced space and amenities, Executive Rooms provide a sophisticated living experience with city views.
Suite:
For those seeking extra luxury, our Suites provide spacious living areas and premium furnishings, often with stunning city views. Many of our suites include a bathtub.
Family Room:
Ideal for families traveling together, these rooms are designed to provide ample space and comfort for everyone.

Please note that pet-friendly rooms are not available at this time.

The BCC Hotel & Residence Batam Dining & Restaurants

Savor a delightful culinary journey at The BCC Hotel & Residence Batam, where a variety of dining options await.

The Coffee Shop:
Our all-day dining restaurant offers a wide selection of local and international dishes. Enjoy breakfast, lunch, and dinner in a relaxed setting. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 6:00 AM - 10:00 PM.
The Lounge:
Unwind with a refreshing drink or light snack at our cozy lounge. It's the perfect spot for casual meetings or simply to relax. Estimated price per person: PHP 300 - PHP 700. Operating hours: 10:00 AM - 11:00 PM.

The BCC Hotel & Residence Batam Nearby Attractions and Activities

Batam offers a wealth of attractions and activities for every visitor. Explore the vibrant surroundings of The BCC Hotel & Residence Batam and discover the best of what the region has to offer.

Mega Mall Batam Center:
A premier shopping destination offering a wide array of retail outlets, dining options, and entertainment facilities.
Batam City Square (BCS) Mall:
Another popular shopping complex known for its diverse selection of shops and local eateries.
Barelang Bridge:
An iconic series of bridges connecting Batam Island to its neighboring islands, offering scenic views and photo opportunities.
Ocarina Park:
A family-friendly amusement park with various attractions and recreational activities.
Maha Vihara Duta Maitreya Temple:
A magnificent Buddhist temple, offering a serene and spiritual experience.

If you are looking for other activities around The BCC Hotel & Residence Batam, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to The BCC Hotel & Residence Batam from the Airport

Getting to The BCC Hotel & Residence Batam is convenient, with several transportation options available from Hang Nadim International Airport (BTH). The airport transfer service of The BCC Hotel & Residence Batam can be arranged for your convenience.

Taxi:
Metered taxis are readily available at the airport. The journey to The BCC Hotel & Residence Batam typically takes around 20-30 minutes, depending on traffic. Estimated fare: PHP 300 - PHP 500.
Ride-hailing Service:
You can also use a ride-hailing service for a convenient and often more affordable option.
Hotel Private Transfer:
For a hassle-free experience, you can pre-book a private airport transfer service directly with the hotel. This ensures a smooth and comfortable journey upon arrival. You can also explore other airport transfer services.

The journey to The BCC Hotel & Residence Batam is straightforward, ensuring you can start your stay relaxed and refreshed.

Summary of Why You Should Choose to Stay at The BCC Hotel & Residence Batam

Choosing The BCC Hotel & Residence Batam means opting for a stay that combines comfort, convenience, and excellent value. With a wide range of room availability at The BCC Hotel & Residence Batam, you're sure to find the perfect fit for your needs.

Prime Location:
Situated in the heart of Batam Center, offering easy access to shopping, dining, and transportation.
Excellent Facilities:
Enjoy a swimming pool, fitness center, and other amenities designed for your comfort.
Variety of Rooms:
From Deluxe Rooms to Suites, find accommodations that suit your style and budget.
Attentive Service:
Our friendly staff are dedicated to making your stay memorable.
Great Value:
Experience quality accommodation at competitive rates.

Booking The BCC Hotel & Residence Batam is simple and secure through Traveloka. We invite you to explore the best deals and ensure your trip to Kepulauan Riau is exceptional. For your next getaway, consider our other offerings: Book budget hotels in Kepulauan Riau and Easily book domestic and international flights at low prices.

All facilities in The BCC Hotel & Residence Batam

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Common Space

Lobby

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Porter
Wedding service

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Minibar
Separate shower and tub
Shower
TV

Food and Drinks

Restaurant with AC
Bar
Breakfast
Buffet breakfast
Brunch
Buffet dinner
Hot breakfast
Poolside bar
Show cooking restaurant

Things to Do

Discounted Fitness Center
Fitness center
Hot tub
Massage
Outdoor pool
Pool sun loungers
Sauna
Spa
Steam room

General

AC
Ballroom
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Transportation

Area shuttle with surcharge
Bicycle storage
Car rental
Secure parking

Sports and Recreations

Aerobics
Billiard
Fitness center

Business Facilities

Conference room
Meeting facilities

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Ferry terminal shuttle

Family-friendly Facilities

Children pool

Accessibilty

Wheelchair accessible

Kids and Pets

Highchairs

Accommodation Policy & General Information in The BCC Hotel & Residence Batam

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The BCC Hotel & Residence Batam	227
Number of floors in The BCC Hotel & Residence Batam	23
Another facilities in The BCC Hotel & Residence Batam	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The BCC Hotel & Residence Batam

What are available facilities at The BCC Hotel & Residence Batam?

There are top facilites at The BCC Hotel & Residence Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The BCC Hotel & Residence Batam?

The standard check-in time at The BCC Hotel & Residence Batam is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The BCC Hotel & Residence Batam provide breakfast?

Yes, The BCC Hotel & Residence Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The BCC Hotel & Residence Batam?

The BCC Hotel & Residence Batam is a 4.0-star hotel.

How many floors does The BCC Hotel & Residence Batam have?

The BCC Hotel & Residence Batam has 23 floors.

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More Reviews from Other Guests in The BCC Hotel & Residence Batam

Overall Ratings & Reviews The BCC Hotel & Residence Batam

Traveloka (3,024)

Other sources (416)

8.4

Very Good

From 3,024 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about The BCC Hotel & Residence Batam

All

Room Space (51)

Bedroom (49)

Staff Friendliness (47)

Distance to City Center (42)

Family Friendly (40)

Surroundings (36)

Bathroom (36)

Accessibility (35)

Taste (35)

Ambiance (34)

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Traveler Reviews The BCC Hotel & Residence Batam

Number of reviews per page

Customer reviews

T***y

Business

5.8

/10

Reviewed 19 hour(s) ago

The room is poorly maintained although it's big. It only has one 3-pin power point. Toilet sink leaking. Pests 🪳 are seen. TV cannot even have clear pictures. Remote control is damaged.

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Verified Traveler

Leisure

9.7

/10

Reviewed 1 week(s) ago

The location is excellent and busy, with easy access to food, malls, and more. The rooms are spacious and comfortable.

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A***i

10.0

/10

Reviewed 3 week(s) ago

Excellent Location, Comfortable Stay, and Great Value for Money. I recently stayed at BCC Hotel & Residence Batam and had a very pleasant experience overall. The biggest highlight of this hotel is undoubtedly its fantastic location. It is strategically situated within walking distance of two of Batam’s most popular shopping malls – Grand Batam Mall and BCS Mall. Whether you’re visiting Batam for shopping, dining, or simply exploring the city, having both malls just a short stroll away is incredibly convenient. The surrounding area is also packed with amenities. There are numerous eateries, convenience stores, pharmacies, massage establishments, and other services nearby, making it easy to find whatever you need without having to travel far. One particular gem is A2 Food Court, located just behind the hotel. It offers a wide variety of local Indonesian dishes, seafood, and drinks at reasonable prices, making it a great option for lunch, dinner, or even a late-night meal. The hotel itself is comfortable and offers good value for money. The rooms are spacious and generally well-equipped for both short and extended stays. The bed was comfortable, and the room provided all the essential amenities needed for a relaxing stay. While some parts of the property may show signs of age, everything was functional and adequately maintained. Another pleasant surprise was the complimentary breakfast. The breakfast spread was sufficiently wide and offered a good mix of local and international options. There were various hot dishes, breads, pastries, fruits, cereals, and beverages available. While it may not rival the extensive selections found in luxury hotels, it was certainly more than enough to start the day well and keep you satisfied until lunchtime. The hotel staff were generally friendly and helpful throughout my stay. Check-in and check-out procedures were smooth, and any requests were attended to promptly.

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Accommodation's Reply

15 Jun 2026

Dear Valued Guest, Thank you very much for taking the time to share such a detailed and positive review of your recent stay at BCC Hotel & Residence Batam. We are delighted to hear that you enjoyed our strategic location and found it convenient to access nearby shopping malls, dining options, and local attractions. It is also wonderful to know that you appreciated the spacious room, comfortable bed, breakfast selection, and the overall value we strive to provide for our guests. Your kind words regarding our friendly and helpful staff are especially encouraging. We will be sure to share your compliments with the entire team, as they continuously work hard to ensure a pleasant and memorable stay for all our guests. We also appreciate your feedback regarding some areas of the property showing signs of age. Please rest assured that we are continuously working on maintaining and improving our facilities to enhance our guests’ experience. Thank you once again for choosing BCC Hotel & Residence Batam. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Management Team The BCC Hotel & Residence

Bobby C.

Business

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly, the rooms are spacious, the hospitality is amazing, and the food is delicious.

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Accommodation's Reply

15 Jun 2026

Dear Valued Guest, Thank you for taking the time to review your stay at BC & Residency Batam. We are delighted that you were impressed with the friendliness of our staff, the comfort of your spacious rooms, the excellent service, and the food we served. Your positive review encourages our entire team to continue striving to provide the best service to all our guests. Thank you again for your trust. We hope to welcome you back on your next stay at BC & Residency Batam. Sincerely, The Management Team, BC & Residency Batam

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Wulff C.

Business

9.4

/10

Reviewed 5 week(s) ago

From the minute you arrive at BCC, to reception, in fact all staff, are extremely helpful and friendly. A highly recommended hotel to stay. Thank you guys.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you experienced warm hospitality from our reception team and all staff members throughout your stay. Your kind words and recommendation mean a lot to us. We truly appreciate your support and look forward to welcoming you back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Team

F***k

10.0

/10

Reviewed 5 week(s) ago

Nice staff, clean hotel, and central location.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with our service, the cleanliness of the hotel, and our excellent location in the heart of the city. Your feedback and compliments encourage us to continue striving for the best possible service. We hope to welcome you back to bcc hotel & residence Batam on your next visit. Sincerely, The bcc hotel & residence Batam Team

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Hafid A.

10.0

/10

Reviewed 16 week(s) ago

This hotel is combined with an apartment. The rooms are spacious, clean, and the service is excellent. It's conveniently located near the A2 food court, adjacent to Batam Square Mall, and close to Grand Mall. If you're looking for durian, you can find it right next door. It's almost a complete experience.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed the spacious and clean rooms, the excellent service, and the hotel's superb location with numerous amenities and restaurants nearby. Your review encourages us to continue providing the best possible service to all our guests. We hope to welcome you back to bcc hotel & Residence Batam on your next visit. Sincerely, The bcc hotel & Residence Batam Team

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Rohany K.

Leisure

6.6

/10

Reviewed 18 week(s) ago

Shower not working properly, sink stuck

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced with the malfunctioning shower and clogged sink during your stay. This is certainly not our standard of service, and we will immediately follow up and evaluate the issue with our engineering team to ensure improvements are made to prevent such incidents from happening again. We greatly appreciate your feedback, which helps us further improve the quality of our facilities and services. We sincerely hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, The BCC Hotel & Residence Batam Team

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s***s

8.5

/10

Reviewed 22 week(s) ago

You can get a really good city view... especially at night... the swimming pool is also clean...

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the beautiful city view, especially at night, and the cleanliness of our swimming pool. Your feedback means a lot to us and motivates us to strive to provide the best service and facilities to all our guests. We hope to welcome you back to bcc hotel & residence Batam again. Sincerely, The bcc hotel & residence Batam Team

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P***a

Business

10.0

/10

Reviewed 23 week(s) ago

I've stayed here several times, with easy access and plenty of food nearby. It's also a very comfortable place to stay, as it's a bit off the main road but easily accessible.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your continued trust in The bcc hotel & Residence Batam. We are delighted to know that your excellent location, convenient transportation, diverse dining options around the hotel, and relaxing atmosphere have provided you with a memorable stay. Your positive feedback encourages us to continuously improve the quality of our services and facilities. We hope to welcome you back to The bcc hotel & Residence Batam again. Sincerely, The bcc hotel & Residence Batam Team

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N***i

Transit

9.4

/10

Reviewed 23 week(s) ago

The hotel is quite good, but the bathroom cleanliness needs more attention, and the breakfast menu should be more varied.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide us with a review and feedback. We are delighted to hear that you enjoyed your stay at our hotel. We appreciate your comments regarding the cleanliness of the bathrooms and the variety of breakfast options. Our team will take this into consideration and evaluate it to improve the quality of our service and facilities. We hope to welcome you back again in the future. Sincerely, The BCC Hotel & Residence Batam Team

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Tri A.

10.0

/10

Reviewed 24 week(s) ago

Comfortable, suitable for holidays with family

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you found our hotel comfortable and suitable for a family holiday. Your kind words mean a lot to us and motivate our team to continue providing the best experience for our guests. We look forward to welcoming you and your family back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Batam Team

Verified Traveler

Business

9.0

/10

Reviewed 33 week(s) ago

The breakfast menu is complete and delicious, the staff is friendly. The room is clean, but the AC is not cold enough, but it's okay.

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your review and feedback. We are delighted that you were impressed with the varied breakfast menu, the friendliness of our staff, and the cleanliness of your room during your stay. We also appreciate your suggestion regarding the air conditioning not being cool enough. We will inform the relevant team to consider and improve guest comfort in the future. Thank you for trusting bcc hotel & residence Batam. We hope to welcome you back again in the future. Sincerely, The bcc hotel & residence Batam Team

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Herlina S.

9.7

/10

Reviewed 35 week(s) ago

The location is next to BCS mall, just walk if you want to go to the mall, there is a children's swimming pool, ok for families, large rooms, good toilets.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location next to a shopping mall, convenient transportation, children's pool, spacious rooms, and family-friendly bathrooms. Your review encourages us to continue striving to provide the best service and facilities for all our guests. We hope to welcome you and your family back to bcc hotel & residence Batam in the future. Sincerely, The bcc hotel & residence Batam Team

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M***a

Leisure

8.5

/10

Reviewed 35 week(s) ago

Perhaps more seating could be added in the lobby. It's enough to stand for about 5 minutes waiting for check-in or check-out. For breakfast variety, perhaps Chinese food could be labeled halal. Since I'm Muslim, I'm a bit worried about choosing food, so I can only choose rice dishes.

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you very much for your valuable feedback and comments. We apologize for any inconvenience caused by insufficient seating in the lobby during check-in and check-out. We have forwarded your feedback to management and will use it to improve our services in the future. We especially appreciate your suggestion to add a Halal label to the breakfast menu, and particularly the lunch menu. This is very important for our hotel, and we will discuss this with our food and beverage team to ensure we can provide clear and easily understandable information for all guests, especially our Muslim guests. Thank you again for your valuable feedback and comments. We will do our best to improve our services and ensure your continued satisfaction in the future. BCC Hotels & Resorts Batam

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tan b. h. s.

Leisure

7.1

/10

Reviewed 43 week(s) ago

All was good so far, only food that's not so tasty.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that overall you had a good stay at our hotel. However, we sincerely apologize that the food did not fully meet your expectations. Your comments regarding the taste have been noted and will be shared with our Food & Beverage team for further review and improvement. We truly appreciate your input as it helps us to enhance our services and guest experience. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, The BCC Hotel & Residence Batam Team

Albertus C.

Business

10.0

/10

Reviewed 43 week(s) ago

Breakfast at that day was very delicious.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed our breakfast and had a pleasant dining experience during your stay. Your positive feedback truly means a lot to our team and motivates us to continue delivering the best service and quality for our guests. We look forward to welcoming you back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Batam Team

Pajar m.

10.0

/10

Reviewed 44 week(s) ago

Never been disappointed when staying here, especially with a partner.

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Accommodation's Reply

08 Jun 2026

Mr. Pajar M., thank you very much for your positive review. We are delighted to hear that your stay at BCC Hotel & Residence Batam was always enjoyable, especially when you travel with your partner. Guest satisfaction and comfort are our top priority. We hope to continue providing you with a memorable stay and welcome you back on your next visit. Sincerely, The BCC Hotel & Residence Batam Team

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Azi S.

Staycation

10.0

/10

Reviewed 44 week(s) ago

Although the hotel building looks old and worn, it all pays off with the comfort provided. It was truly a pleasant staycation experience. The super spacious room is also affordable. For IDR 500,000, you can get many benefits for IDR 3,000,000 from a 5-star hotel. The restaurant waiter, Azzam, was very impressive and made my heart melt. Swimming in this hotel pool is like swimming in a spring. The water is clear, cool, and doesn't smell of chlorine. Although the pool looks old-fashioned, the shortcomings are outweighed by the many advantages. Close access to shopping centers like BCS Mall and Grand Batam Mall. The receptionist was very friendly and prompt. So far, I love my staycation here. I'll be back next time.

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2 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you so much for your comprehensive and positive review of bcc hotel & residence Batam. We are delighted to hear that you enjoyed your stay, from the spacious and comfortable rooms and swimming pool to the hotel's excellent location near shopping malls. We will pass on your compliments regarding the service of our staff, including Azzam at the restaurant and the reception team, to encourage them. We also appreciate your comments regarding the condition of the building and facilities. This feedback is very important for us to further develop and improve the quality of our service. We are pleased to know that your experience was pleasant and memorable. We hope to welcome you back to bcc hotel & residence Batam in the future. Sincerely, The bcc hotel & residence Batam Team

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T***K

9.1

/10

Reviewed 47 week(s) ago

Good place to stay and close to the mall

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your kind review. We are glad to know that you enjoyed your stay and found our hotel to be a good place with a strategic location close to the mall. Your feedback is greatly appreciated. We look forward to welcoming you back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Batam Team

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Bedroom 4 The BCC Hotel & Residence Batam

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