The BCC Hotel & Residence Batam

Hotels
8.4
/10
Very Good
2,902 reviews

What Guests Say About Their Stay

Room Space (49)
Staff Friendliness (47)
Bedroom (44)
Distance To City Center (40)
Dulkifli A.
10.0
/ 10
Excellent aerial view of Singapore coast line (from one side of the hotel) and a four-star staff overall performance from the lobby personnel, restaurant, and room service—friendly, helpful, always smiling. Keep it up!
Muhammad F.
9.4
/ 10
It's very nice location hotel in batam, so comfortable and clean. I really love the breakfast menu it was so many variations.
Dyah A. W.
8.5
/ 10
The room size is great with nice city views. Located in the middle of the city making it easy to access.
Erwin
9.1
/ 10
The room is spacious and comfortable.
Pauline T.
9.4
/ 10
Great location. Good service...will always choose this hotel as my ideal hotel...Love it.
In the Area
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Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The BCC Hotel & Residence Staying at The BCC Hotel & Residence Batam is a good choice when you are visiting Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The BCC Hotel & Residence Batam

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Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
Lobby The BCC Hotel & Residence Batam
Exterior 2 The BCC Hotel & Residence Batam

Discover More About The BCC Hotel & Residence Batam

The BCC Hotel & Residence Batam Rates per Night

Looking for the best The BCC Hotel & Residence Batam hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The BCC Hotel & Residence Batam room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

The BCC Hotel & Residence Batam Location & Address

The BCC Hotel & Residence Batam is located at Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432. It's situated in the Batam area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to The BCC Hotel & Residence Batam from Airport

Arriving at Hang Nadim International Airport (BTH) and wondering about the best way to get to The BCC Hotel & Residence Batam? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best route:

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 20-30 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are available in Batam. You can book a ride through the app upon arrival. This offers a convenient and often price-competitive alternative to taxis.
  • Hotel Shuttle (Pre-arranged):

    Check with The BCC Hotel & Residence Batam to see if they offer an airport shuttle service. This can be pre-booked for a hassle-free transfer.
  • Public Bus (Most Affordable):

    While less direct, public buses are the most affordable option. You'll need to check the bus routes and schedules to see if there's a suitable connection to your hotel. This option is best for budget travellers with more time.

Tips:

For the most convenient route, consider pre-booking a hotel shuttle or using a ride hailing service like Traveloka. This ensures a smooth and stress-free transfer, especially if you're arriving late at night or with a lot of luggage.

The BCC Hotel & Residence Batam Reviews & Summary

Looking for all about hotel The BCC Hotel & Residence Batam? Before you book your stay, it's always a good idea to check out some hotel reviews. This will give you a better understanding of what to expect and help you make an informed decision.

Guests consistently praise The BCC Hotel & Residence Batam for its excellent location, comfortable rooms, and friendly staff. Many reviewers highlight the hotel's convenient access to shopping malls, restaurants, and other attractions. The rooftop pool and bar are also popular features, offering stunning views of the city. One standout feature is the hotel's spacious rooms, which are well-equipped with modern amenities. The breakfast buffet is also highly rated, with a wide variety of options to choose from.

Here's a short, positive review to encourage bookings: "The BCC Hotel & Residence Batam exceeded my expectations! The staff were incredibly helpful, the room was spacious and clean, and the location was perfect for exploring the city. I would definitely stay here again!"

The BCC Hotel & Residence Batam Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The BCC Hotel & Residence Batam offers a variety of hotel room types to suit different needs and preferences. Understanding the different hotel bedroom types available will help you select the perfect room for your trip.

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Smoking and non-smoking options are available. Some rooms may include a bathtub.
  • Executive Suite:

    These spacious suites feature a separate living area and bedroom, offering more space and privacy. Some suites include bathtubs and bidets.
  • Family Room:

    Designed for families, these rooms offer ample space and may include multiple beds or connecting rooms. Non-smoking only.
  • Presidential Suite:

    The most luxurious option, these suites offer stunning views, a separate living area, and a range of premium amenities.

The BCC Hotel & Residence Batam is not a pet-friendly hotel. Please check with the hotel directly for any exceptions or nearby pet boarding options.

Hotel Facilities in The BCC Hotel & Residence Batam

When choosing a hotel, it's important to consider the hotel facilities available. The BCC Hotel & Residence Batam offers a range of hotel amenities to ensure a comfortable and enjoyable stay. From swimming pools to fitness centers, there's something for everyone.

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the hotel's spa. Additional fees apply.
  • Kids' Club:

    Keep the little ones entertained at the hotel's Kids' Club, offering a range of activities and games.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and other services.
  • Restaurant:

    Enjoy a variety of cuisines at the hotel's on-site restaurant.

Hotel Buffet or Restaurant/Cafe in The BCC Hotel & Residence Batam

One of the highlights of any hotel stay is the opportunity to enjoy delicious food and drinks. The BCC Hotel & Residence Batam offers a variety of dining options, including a hotel buffet, hotel restaurant, and hotel cafe. Whether you're looking for a quick bite or a leisurely meal, you'll find something to satisfy your cravings.

  • The Plaza Restaurant:

    This restaurant offers a buffet breakfast, lunch, and dinner, featuring a variety of international and Indonesian dishes. The buffet price is approximately SGD 30 per person. Open daily from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy a coffee, tea, or light snack at the Lobby Lounge. Open daily from 9:00 AM to 11:00 PM.
  • Poolside Bar:

    Sip on a refreshing cocktail or enjoy a light meal at the Poolside Bar. Open daily from 10:00 AM to 7:00 PM.

The Plaza Restaurant is known for its signature dish, Nasi Goreng Istimewa, a flavorful Indonesian fried rice with chicken, shrimp, and vegetables.

The BCC Hotel & Residence Batam Airport pickups and How to Book

Are you looking for hotels with airport shuttle services? The BCC Hotel & Residence Batam offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible. This service can save you time and hassle, especially if you're unfamiliar with the area.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating a new city is always easier with convenient access to public transportation. While Batam doesn't have an MRT system, there are several nearby bus stops that provide easy access to different parts of the city. Knowing the nearby MRT station and nearby bus station locations can help you plan your itinerary and explore the area.

  • Halte Bus Batam City Square:

    Approximately 1 km from the hotel.
  • Halte Bus Nagoya Hill:

    Approximately 1.5 km from the hotel.
  • Halte Bus Penuin:

    Approximately 2 km from the hotel.

To use the public buses in Batam, you'll need to purchase a Batam Transportation Card. These cards can be purchased at designated kiosks and convenience stores throughout the city.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Batam offers a variety of attractions that are perfect for families and kids. From theme parks to beaches, there's something for everyone to enjoy. Discover the nearby places to go and make the most of your family vacation.

  • Dunia Fantasi (Dufan) Ancol (Jakarta):

    While not in Batam, this popular theme park in Jakarta is a must-visit for thrill-seekers. (Approximately 1000 km from the hotel, Entry price: SGD 25)
  • Batam Miniature Park:

    Explore the cultural heritage of Indonesia through miniature replicas of traditional houses and landmarks. (Approximately 15 km from the hotel, Entry price: SGD 5)
  • Mega Wisata Ocarina Batam:

    A family-friendly amusement park with rides, games, and a water park. (Approximately 10 km from the hotel, Entry price: SGD 8)
  • Nongsa Beach:

    Relax on the sandy shores of Nongsa Beach and enjoy swimming, sunbathing, and water sports. (Approximately 20 km from the hotel, Free entry)
  • Batam Botanic Garden:

    Discover a variety of plant species and enjoy a peaceful stroll through this beautiful garden. (Approximately 12 km from the hotel, Entry price: SGD 3)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The BCC Hotel & Residence Batam (Batam)

Exploring the local culinary scene is a must when visiting a new city. If you're looking for nearby dining options near The BCC Hotel & Residence Batam, you're in luck! Batam offers a variety of local food and international cuisine to satisfy your taste buds. Discover the best food eatiries near me and indulge in the flavors of Batam.

Cafes/Restaurants:

  • Starbucks (Nagoya Hill Mall):

    Enjoy your favorite coffee and pastries at this popular coffee chain.
  • McDonald's (Batam City Square):

    Grab a quick and familiar meal at McDonald's.
  • A&W Restaurant (Nagoya Hill Mall):

    Indulge in classic American fast food at A&W.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Goreng:

    Indonesian fried noodles with vegetables and meat.
  • Soto Ayam:

    Indonesian chicken soup with noodles and vegetables.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.

Shopping places near The BCC Hotel & Residence Batam (Batam)

Shopaholics, rejoice! Batam offers a variety of shopping destinations, from modern malls to traditional markets. If you're looking for dept stores near me or simply want to indulge in some retail therapy, you'll find plenty of options near The BCC Hotel & Residence Batam. Discover the best nearby shopping and find the perfect souvenirs to take home.

  • Nagoya Hill Shopping Mall:

    A large shopping mall with a variety of international and local brands.
  • Batam City Square Mall:

    Another popular shopping mall with a wide range of shops and restaurants.
  • Grand Batam Mall:

    A modern shopping mall with a focus on fashion and lifestyle brands.

Other Places to Stay Near The BCC Hotel & Residence Batam

If The BCC Hotel & Residence Batam is fully booked or you're simply looking for alternative accommodations, there are several other hotels nearby to choose from. Whether you're looking for a luxury hotel or an affordable option, you'll find a variety of choices in Batam. Explore the best hotel nearby and find the perfect place to stay for your trip.

Luxury/5–6 Star Hotels Nearby:

  • Montigo Resorts Nongsa:

    A luxurious resort with stunning ocean views and a range of amenities.
  • Turi Beach Resort:

    A beachfront resort with a variety of activities and dining options.
  • Radisson Golf & Convention Center Batam:

    A modern hotel with a golf course and convention center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Harmoni One Convention Hotel:

    A modern hotel with a convention center and a range of amenities.
  • Swiss-Belhotel Harbour Bay Batam:

    A stylish hotel with a rooftop pool and bar.
  • Best Western Premier Panbil Batam:

    A comfortable hotel with a range of facilities and services.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • HARRIS Hotel Batam Center:

    A modern hotel with a focus on wellness and fitness.
  • I Hotel Baloi Batam:

    A comfortable hotel with a convenient location.
  • Biz Hotel Batam:

    A budget-friendly hotel with basic amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at The BCC Hotel & Residence Batam? With its convenient location, comfortable rooms, and excellent facilities, it's the perfect choice for your next trip to Batam. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Batam. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in The BCC Hotel & Residence Batam

Bar, Cafe and Lounge The BCC Hotel & Residence Batam
Bar, Cafe and Lounge
Swimming Pool The BCC Hotel & Residence Batam
Swimming Pool
Fitness Center The BCC Hotel & Residence Batam
Fitness Center
Common Space The BCC Hotel & Residence Batam
Common Space
Lobby The BCC Hotel & Residence Batam
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Hot breakfast
  • Poolside bar
  • Show cooking restaurant

Things to Do

  • Discounted Fitness Center
  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Bicycle storage
  • Car rental
  • Secure parking

Sports and Recreations

  • Aerobics
  • Billiard
  • Fitness center

Business Facilities

  • Conference room
  • Meeting facilities

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Highchairs

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The BCC Hotel & Residence Batam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The BCC Hotel & Residence Batam
227
Number of floors in The BCC Hotel & Residence Batam
23
Another facilities in The BCC Hotel & Residence Batam
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The BCC Hotel & Residence Batam

Is The Bcc Hotel Residence Batam parking free for hotel guests, and do you offer valet parking services?
Parking at The BCC Hotel Residence Batam is complimentary for hotel guests. We don't currently offer valet parking services, however, ample hotel parking is available for your convenience.
Does The Bcc Hotel Residence Batam offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including specific hotel policies. To find out whether The BCC Hotel Residence Batam offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does The Bcc Hotel Residence Batam offer free hotel Wi-Fi for guests during their stay?
To confirm whether The BCC Hotel Residence Batam provides complimentary hotel wifi access to its guests, it's best to check directly with the hotel. Their website or contacting them via phone or email will give you the most up-to-date and accurate information regarding their wifi policy and availability. This will ensure you have a clear understanding before your stay.
Where is the nearest MRT station or bus stops nearby The Bcc Hotel Residence Batam? What are the top visitor attractions near the hotel?
Unfortunately, precise information on MRT stations near The BCC Hotel Residence Batam isn't readily available as Batam doesn't currently have an MRT system. To find the nearest bus stops nearby, I recommend using a map application like Google Maps; simply search for "bus stops nearby" or "bus station near me". Regarding visitor attractions, nearby things to do depend on your interests, but exploring Nagoya Hill Mall or the Batam Centre area are popular options.
Is The Bcc Hotel Residence Batam a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if The BCC Hotel Residence Batam is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding pets, so confirming directly is the best way to ensure a smooth trip for you and your furry friend. Look for information on their pet policy or animal-friendly hotels section.
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More Reviews from Other Guests in The BCC Hotel & Residence Batam

8.4
Very Good
From 2,486 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about The BCC Hotel & Residence Batam
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Room Space (37)
Bedroom (36)
Staff Friendliness (35)
Distance to City Center (30)
Family Friendly (28)
Surroundings (26)
Accessibility (25)
Bathroom (25)
Taste (25)
Ambiance (24)
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Traveler Reviews The BCC Hotel & Residence Batam

Number of reviews per page
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40
Customer reviews
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Great and fun and close to the mall
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Accommodation's Reply
27 Jul 2025
Dear , Guest Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The rooms are very spacious and clean, the food is varied and delicious, the staff are all friendly, and it's close to the mall. I've been staying here for a while with my family.
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Accommodation's Reply
12 Jul 2025
Dear, HAI Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
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Dulkifli A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Excellent aerial view of Singapore coast line (from one side of the hotel) and a four-star staff overall performance from the lobby personnel, restaurant, and room service—friendly, helpful, always smiling. Keep it up!
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Accommodation's Reply
12 Jul 2025
Dear, Dulkifli A Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
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Andi D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable rooms, complete breakfast menu and friendly staff.
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Accommodation's Reply
27 Jun 2025
Dear, Andi Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
M***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
staff is friendly..but,i’am smooker..when i want smoke,must go out the room and going down the floor or outside hotel🙏🏽😆 so,iam so sorry about that🙏🏽
1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We do apologize for your inconvenience while you stayed in our hotel, your comments are very valuable for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
Adil B. A. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
location. staff helpful n friendly. massage 24hrs. swimming pool available.
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff are friendly, the breakfast is varied and tastes good, the rooms are also clean.
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
H***a
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
to old need renovations... near to mall... stay in 2 bedroom apart but can't lock bedroom door...
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We do apologize for your inconvenience while you stayed in our hotel, your comments are very valuable for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
Mohamed H. B. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 13 week(s) ago
So naive of me to think that the more times I stayed here the better treatment I get. Today I got a reality check when I checked in. Got a room with no fridge only to be told that this is standard when the last 3 visits I did was with a fridge and was told to pay for an upgrade to a room with a fridge. Looks like this is my last stay here. Will come back maybe in 1 year's time when they treat you right like a first-timer there.
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1 people find it helpful
Accommodation's Reply
09 May 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We do apologize for your inconvenience while you stayed in our hotel, your comments are very valuable for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Very nice service team. I will stay there again.
Find this review helpful?
Accommodation's Reply
09 May 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
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luh d.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
This is our 6th stay with BCC Hotel Batam, and we arr always satisfied. Overall, everything was great."
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Accommodation's Reply
09 May 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
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Renny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
big room..clean..close to everywhere...just need a little renovation maybe... replace the glass in the lift...so you can see in the lift...basement parking needs to be added, access to the basement is difficult when it rains, you have to run around to park...
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Accommodation's Reply
09 May 2025
Dear Mrs Renny, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
E***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
strategic location close to the city center, clean rooms and cold AC, lots of breakfast choices.... highly recommended...
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Accommodation's Reply
09 May 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
E***i
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Leisure
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9.7
/10
Reviewed 16 week(s) ago
I don't really like the food here, but overall it's really good.
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Accommodation's Reply
09 May 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
J***a
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Leisure
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9.0
/10
Reviewed 16 week(s) ago
some receptionist not friendly inisial(F) and lack communication/not proper hand over from afternoon shift to night shift. I was hand it my extra room key🗝️ for my nephew to pick up for open the room n lift. but they said no key without check it first. so we get disturb at night. And when I went down to asked whr is my key n the key just Infront of him(he don't give to my nephew n said no key). check in time 2 pm but I got my room ready at 3 pm.. and 2 rooms was very hot n not proper. The food was tasteless, only omelette section and Turkish coffee was ok. swimming pool was not clean properly. In kids poll, there is others kids was vomit inside the poll n I called the staff to inform about that. His response very disappointed (just Oh) until I asked him to clean it/do something cause not healthy at all. poor others kids got the germs.
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Accommodation's Reply
12 Jul 2025
Dear, Guest Thank you for your review. We apologize for the inconvenience you experienced during your stay. Of course this is not the experience we were hoping for, but I assure you I will explore every point you mentioned. If possible, I would like to talk more about your experience, so I can better understand how I can improve the quality of our property and services for you and other guests. Thank you for staying with us and we look forward to serving you again. Sincerely, Yoga Chairullah , Ecommerce
Fancisca T. S.
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10.0
/10
Reviewed 16 week(s) ago
Very satisfying, no need to buy water anymore because water has been prepared for drinking and several drinks are provided in the refrigerator.
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Accommodation's Reply
12 Jul 2025
Dear ,Fancisca TS Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce
S***n
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10.0
/10
Reviewed 20 week(s) ago
The staff is friendly, stay that way, good luck
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1 people find it helpful
Accommodation's Reply
12 Jul 2025
Dear , Guest Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce
r***y
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Business
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8.2
/10
Reviewed 22 week(s) ago
The room is spacious, close to the mall and easy to find food places.
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Accommodation's Reply
12 Jul 2025
Dear , Guest Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce
TEJARIA
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8.5
/10
Reviewed 22 week(s) ago
Nice apartment. In the city center, breakfast also has many choices.
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2 people find it helpful
Accommodation's Reply
12 Jul 2025
Dear , Guest Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce
Mohamed H. B. M. A.
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9.1
/10
Reviewed 25 week(s) ago
Very very friendly staff and helpful too. If there is complaint to be made it's the lift system that needs to be upgraded otherwise all is great!
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Accommodation's Reply
11 Feb 2025
Dear , Mohamed HBMA Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce
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Bedroom 4 The BCC Hotel & Residence Batam

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