The BCC Hotel & Residence Batam

Hotels
Finding rooms for you...
8.2
/10
Very Good
3,388 reviews

What Guests Say About Their Stay

Wulff C.

9.4
/ 10
From the minute you arrive at BCC, to reception, in fact all staff, are extremely helpful and friendly. A highly recommended hotel to stay. Thank you guys.

H***i

10.0
/ 10
The rooms are very spacious and clean, the food is varied and delicious, the staff are all friendly, and it's close to the mall. I've been staying here for a while with my family.
See original

Dulkifli A.

10.0
/ 10
Excellent aerial view of Singapore coast line (from one side of the hotel) and a four-star staff overall performance from the lobby personnel, restaurant, and room service—friendly, helpful, always smiling. Keep it up!

T***a

10.0
/ 10
The comfort and pleasant feeling in the room and quite spacious. Fragrant even though there is no bathtub does not reduce bathing with a hot shower. Recommended for local, out-of-town and international guests because access is also close to everywhere around the city. No worry about friendly service. Highly recommended, guys. Success BCC Hotel n Residence🥰
See original

R***i

10.0
/ 10
hi traveler amazing experience staying at BCC hotel. Ambience/Facilities: comfortable, complete facilities. Food: varied and delicious breakfast Staff Assistance: very friendly and fast response. Highlights: beautiful view at night from the 19th floor, spacious room Price: very competitive price, worth the service and good facilities Location: the hotel location is very close to shopping places, malls and culinary.
See original
In the Area
See Map
Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Read More
This accommodation offers:
Outdoor pool
Poolside bar
Sauna
Bar
Billiard
Aerobics
Children pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Laundry
note: hotel was previously named The BCC Hotel & Residence Staying at The BCC Hotel & Residence Batam is a good choice when you are visiting Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around The BCC Hotel & Residence Batam

Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
Discover More Places
Lobby The BCC Hotel & Residence Batam
Exterior 2 The BCC Hotel & Residence Batam

Discover More About The BCC Hotel & Residence Batam

Overview of The BCC Hotel & Residence Batam

The BCC Hotel & Residence Batam is a 23-floor tower that combines a 4-star hotel with serviced residences, giving guests in Nagoya the choice between a conventional hotel room and an apartment-style unit under the same roof. Traveloka's listing records the building as completed in 2012 and last renovated in 2024, so the property pairs more than a decade of operation in Batam's commercial centre with a recent refresh. In total the tower holds 227 rooms, according to Traveloka's property data.

The property's official website describes it as a modern upscale hotel and serviced residence in a high-rise tower, located in Lubuk Baja, the commercial heart of Batam. Traveloka's records also note that the property was previously listed as The BCC Hotel & Residence, without the "Batam" suffix; that shorter name is still how the hotel styles itself on its own channels, so travellers searching under either version will find the same building on Jalan Bunga Mawar in Baloi Kusuma.

What defines the stay is the range of facilities packed into one address: an outdoor pool with a separate children's pool, a hot tub, a sauna, a spa offering massage treatments, two restaurants, a bar and a poolside bar, plus conference and meeting space. For travellers crossing over from Singapore for a short break, a family weekend, a corporate meeting or a longer working stay, that mix means much of the trip can be handled without leaving the building.

Room Types at The BCC Hotel & Residence Batam

The official website lists a ladder of hotel rooms and apartment-style units. The categories below are presented from the first twin room on the list upwards, followed by the residence units. Room sizes, exact bed configurations and maximum occupancy are not published on the official room pages, so check the room details on the Traveloka listing before you book.

Deluxe Twin

The Deluxe Twin is the first category on the official room list. It is described with air conditioning, a TV and WiFi, and, as the name indicates, a twin-bed arrangement that suits friends or colleagues travelling together who prefer separate beds.

Executive Deluxe Twin

The Executive Deluxe Twin sits one step up the ladder while keeping the twin-bed layout. The official site lists air conditioning, a TV and WiFi for this category. It is a sensible pick for business pairs who want a higher room tier without moving to a suite.

Executive Deluxe Double

The Executive Deluxe Double offers the same executive tier with a double-bed configuration, making it the natural choice for couples. Air conditioning, a TV and WiFi are listed on the official room page.

Premiere and Premiere Suite

The Premiere and Premiere Suite categories form the upper hotel tiers, again listed with air conditioning, a TV and WiFi. The suite version is aimed at guests who want more separation between sleeping and sitting areas; confirm the exact layout on the listing.

Suite Room

The Suite Room is the property's suite category on the hotel side of the tower, listed with air conditioning, a TV and WiFi. It suits guests on a special-occasion stay or business travellers who need room to receive visitors.

Apartment 2, Apartment 3 and Apartment 3+1

The residence side of the building offers three apartment categories. The official site lists Apartment 2 with a city view and a kitchenette, Apartment 3 with a sofa, and Apartment 3+1 with a city view, each alongside air conditioning, a TV and WiFi. These units are the main draw for families and long-stay guests. The official site does not spell out the bedroom count behind each name, so read the unit description on Traveloka carefully before booking for a larger group.

Across the property, Traveloka's in-room facility list includes air conditioning, cable TV, a desk, a hairdryer, an in-room safe, a minibar, a bathrobe, a kitchenette, and bathrooms with a shower, a bathtub, or a separate shower and tub. These are listed at property level rather than per room, so specific features vary by category; see the listing for per-room amenities. Family rooms and connecting rooms are also listed, and room power runs at 220 volts.

Facilities and Amenities

Leisure facilities are the property's strongest selling point. Traveloka's listing and the official website together describe the following:

  • Pool area: an outdoor swimming pool with pool sun loungers, a dedicated children's pool, a hot tub and a poolside bar.
  • Wellness: a spa with massage treatments and a sauna; the official site also lists a fitness centre, and Traveloka records aerobics among the sports facilities.
  • Recreation: billiards for an evening game.
  • Business and events: a conference room, meeting facilities and a reception hall, with a business centre noted on the official site and a wedding service listed on Traveloka.
  • Connectivity: free WiFi, WiFi in public areas and LAN internet.
  • Getting around: free on-site parking with secure parking, bicycle storage, car rental and an area shuttle with a surcharge.
  • Accessibility and families: wheelchair accessibility, lifts serving the tower, highchairs for young children, and a designated smoking area.

Service is a strong point too. Traveloka lists a 24-hour receptionist, 24-hour security and 24-hour room service, as well as express check-in, a concierge, a doorman, bellhops and porters, luggage storage and a laundry service. A safety deposit box is available at the property, which is useful for guests arriving with passports and travel documents after the ferry crossing.

Location and Getting There

The hotel's address is Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, 29432. Nagoya is one of Batam's busiest commercial districts, and the official website places the property within Lubuk Baja, describing it as the commercial heart of the island. According to the official site, BCS Mall and Grand Batam Mall are both a short walk away, which makes the hotel a convenient base for shopping trips and evening dining around Nagoya.

For travellers from Singapore, Batam is usually reached by ferry. The official site notes easy access to Harbour Bay Ferry Terminal, and Traveloka lists a ferry terminal shuttle among the property's transport services, so it is worth asking the hotel to arrange a pick-up for your arrival. For guests flying in, the official site also notes easy access to Hang Nadim International Airport, and Traveloka lists an airport transfer with a surcharge. If you are combining Batam with another city, you can search for flights on Traveloka to and from Hang Nadim.

Within the neighbourhood, Traveloka's nearby facility list includes:

  • ATMs and banking services
  • a supermarket and grocery shops
  • beauty and hair salons
  • a gift shop
  • laundry services

Car rental can be arranged through the hotel for day trips around the island, and the free on-site parking suits guests who drive themselves.

Dining at The BCC Hotel & Residence Batam

Traveloka's property data lists two restaurants and one bar inside the tower, giving guests several in-house options without leaving the building. Dining formats recorded on the listing include a buffet breakfast, brunch, a buffet dinner and a show cooking restaurant, where dishes are prepared in view of diners. A coffee shop and coffee and tea in the lobby are also listed, as is the poolside bar for drinks between swims.

Breakfast arrangements depend on the rate you book. The official site promotes a "Room with Breakfast" package, and Traveloka's data indicates that breakfast can otherwise be added for a charge, so compare rate options on the listing before confirming. For late arrivals off the last ferry, room service is listed as available around the clock.

Beyond the hotel, the malls within walking distance and the wider Nagoya district give plenty of choice for eating out. If you want to plan your days around food and sightseeing, browse things to do in Batam on Traveloka for tours and attraction tickets.

Why Stay at The BCC Hotel & Residence Batam

The clearest reason to choose this hotel is flexibility. Having both a full hotel room ladder and apartment units with kitchenettes in the same tower makes The BCC Hotel & Residence Batam suitable for very different trips. A couple on a weekend escape can book an Executive Deluxe Double and spend the afternoon at the pool and spa; a family can take an apartment unit with space to spread out; and a company can run a meeting in the conference room and house its team on the floors above.

The setting matters as well. Being in Lubuk Baja and within walking distance of BCS Mall and Grand Batam Mall means shopping, banking and dining are close at hand, while the ferry terminal shuttle and airport transfer services reduce the effort of arriving and leaving. With a 2024 renovation on record and an extensive facility list, the hotel offers a full-service stay at a 4-star level.

  • A 23-floor tower with 227 rooms, built in 2012 and renovated in 2024
  • Hotel rooms and serviced apartments under one roof
  • Outdoor pool, children's pool, hot tub, sauna and spa
  • Two restaurants, a bar and a poolside bar
  • Free WiFi and free on-site parking
  • Conference, meeting and wedding facilities

If you would like to compare it with other options before deciding, you can browse more hotels on Traveloka across Batam and the Riau Islands.

Tips for Booking The BCC Hotel & Residence Batam on Traveloka

  1. Pick the right side of the tower. Decide early whether you need a hotel room or an apartment unit. Families and long-stay guests usually benefit from an apartment with a kitchenette, while short-stay couples and business travellers are well served by the Executive Deluxe categories.
  2. Check the bed layout. Several categories come in twin and double versions. Read the room name and description on Traveloka so you get the configuration you want.
  3. Compare breakfast rates. Rates with and without breakfast may both be offered, so compare the total cost of each before you confirm.
  4. Plan around check-in and check-out. Check-in starts at 14:00 and check-out is by 12:00. Luggage storage is available if your ferry leaves later in the day.
  5. Prepare for the deposit. The property requires a deposit at check-in and accepts cash or a debit card for it, so have one of these ready when you arrive.
  6. Arrange transfers in advance. Ferry terminal shuttles and airport transfers are listed as services, and the airport transfer carries a surcharge, so confirm timings and charges with the hotel before travelling.
  7. Book event stays early. If you are attending a wedding or conference at the hotel, reserve rooms well ahead, as group bookings can fill the popular categories.

Booking through Traveloka lets you review the current room options, guest reviews and payment methods in one place. When you are ready to plan the rest of the trip, start from the Traveloka homepage.

Other Popular Hotels in Batam

Aston Batam Hotel & Residence

  • Hotel details: A 4-star, 10-floor property on Jalan Sriwijaya in Nagoya, built in 2017, with 314 rooms according to Traveloka's listing; a good fit for travellers who want a large full-service hotel in central Batam.
  • Room types: A large inventory of rooms across several categories; see the listing for current room options.
  • Facilities: Outdoor pool, spa, sauna, massage, restaurant, coffee shop, parking and WiFi in public areas.
  • Services: 24-hour receptionist, 24-hour room service, laundry service and luggage storage.

Oakwood Hotel & Apartment Grand Batam

  • Hotel details: A 4-star, 22-floor property on Jalan Pembangunan in Lubuk Baja, recorded by Traveloka as built in 2024, with 207 rooms; suits both short and longer stays.
  • Room types: Family rooms are listed; see the listing for the full set of room and apartment layouts.
  • Facilities: Swimming pool, restaurant, buffet and continental breakfast options, free WiFi and lifts.
  • Services: Concierge, 24-hour receptionist, 24-hour security, multilingual staff, luggage storage and airport transfer (surcharge).

HARRIS Hotel & Suites Nagoya Batam

  • Hotel details: A 4-star, 17-floor hotel on Jalan Nagoya Thamrin, recorded as built in 2025, with 240 rooms; one of the newer full-service options in Nagoya.
  • Room types: Family rooms and connecting rooms are listed; see the listing for room and suite categories.
  • Facilities: Outdoor pool, fitness centre, library, ballroom, restaurant, cafe, bar and poolside bar, plus free WiFi.
  • Services: 24-hour receptionist, 24-hour room service, concierge, express check-in, laundry service, plus airport and ferry terminal transfers (surcharge).

ARTOTEL Batam

  • Hotel details: A 10-floor hotel on Jalan Batu Selicin in Nagoya, recorded as built in 2022, with 138 rooms; a city-centre option for shorter stays.
  • Room types: Non-smoking rooms with connecting options listed; see the listing for categories.
  • Facilities: Restaurant, bar, coffee shop, buffet breakfast, banquet space, parking and free WiFi.
  • Services: Concierge, front desk, bellhop, 24-hour room service and 24-hour security.

Yello Hotel Harbour Bay

  • Hotel details: A 3-star, 11-floor hotel in the Harbour Bay area of Batu Ampar, recorded as built in 2023, with 117 rooms; handy for travellers arriving through Harbour Bay.
  • Room types: See the listing for current room categories.
  • Facilities: Restaurant, buffet breakfast, game room, parking, lifts and free WiFi.
  • Services: 24-hour receptionist, laundry service and airport transfer (surcharge).

HARRIS Resort Waterfront Batam

  • Hotel details: A 4-star resort in Sekupang with 250 rooms over five floors, built in 2000 and renovated in 2018, previously known as Quality Resort; suits families looking for a resort break.
  • Room types: Family rooms and connecting rooms are listed; see the listing for room categories.
  • Facilities: Outdoor pool, children's pool, kids club, poolside bar, water sports such as jet ski, canoeing and banana boat, plus badminton, archery and table tennis.
  • Services: 24-hour receptionist, 24-hour security, laundry service, luggage storage and airport and ferry terminal transfers (surcharge).

Radisson Golf & Convention Center Batam

  • Hotel details: A 4-star, 14-floor hotel on Jalan Jendral Sudirman in Batam City Center, recorded as built in 2016, with 239 rooms; a strong choice for golfers and event guests.
  • Room types: See the listing for current room categories.
  • Facilities: Golf, outdoor pool, children's pool, kids club, fitness centre, spa, sauna, ballroom, garden and terrace.
  • Services: Concierge, 24-hour receptionist, wedding service, laundry service, express check-out and ferry terminal shuttle (surcharge).

Woda Villa & Spa

  • Hotel details: A 4-star, single-storey villa property in Bengkong with 18 units, built in 2017; a quieter, low-rise alternative to the towers of Nagoya.
  • Room types: Villa units with non-smoking options listed; see the listing for villa types.
  • Facilities: Outdoor pool, spa, massage, restaurant, parking and free WiFi.
  • Services: 24-hour receptionist, 24-hour security, bellhop and multilingual staff.

All facilities in The BCC Hotel & Residence Batam

Facility

  • Outdoor pool
  • Poolside bar
  • Sauna
  • Bar
  • Billiard
  • Aerobics
  • Children pool
  • Swimming pool
Bar, Cafe and Lounge The BCC Hotel & Residence Batam
Bar, Cafe and Lounge
Swimming Pool The BCC Hotel & Residence Batam
Swimming Pool
Fitness Center The BCC Hotel & Residence Batam
Fitness Center
Common Space The BCC Hotel & Residence Batam
Common Space
Lobby The BCC Hotel & Residence Batam
Lobby

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge
  • Bicycle storage
  • Car rental
  • Secure parking

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Poolside bar
  • Show cooking restaurant

General

  • AC
  • Reception hall
  • Connecting rooms
  • Family room
  • Heater
  • Swimming pool
  • Smoking area

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Sports and Recreations

  • Aerobics
  • Billiard

Kids and Pets

  • Highchairs

Things to Do

  • Hot tub
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Sauna

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

Accommodation Policy & General Information in The BCC Hotel & Residence Batam

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The BCC Hotel & Residence Batam
227
Number of floors in The BCC Hotel & Residence Batam
23
Another facilities in The BCC Hotel & Residence Batam
Children pool, Area shuttle with surcharge, Bicycle storage, Car rental, Secure parking

Frequently asked question in The BCC Hotel & Residence Batam

Where is The BCC Hotel & Residence Batam located?
The BCC Hotel & Residence Batam is on Jalan Bunga Mawar, Baloi Kusuma, in the Nagoya area of Batam, within the Lubuk Baja commercial district. The official website says BCS Mall and Grand Batam Mall are a short walk from The BCC Hotel & Residence Batam, and Harbour Bay Ferry Terminal is easily accessible.
What time is check-in and check-out at The BCC Hotel & Residence Batam?
Check-in at The BCC Hotel & Residence Batam starts at 14:00 and check-out is by 12:00. A deposit is required at check-in and can be paid in cash or by debit card. The BCC Hotel & Residence Batam also offers luggage storage, which helps if your ferry departs later in the afternoon.
Does The BCC Hotel & Residence Batam have a swimming pool?
Yes. The BCC Hotel & Residence Batam has an outdoor swimming pool with sun loungers, a separate children's pool, a hot tub and a poolside bar, according to Traveloka's listing. Guests at The BCC Hotel & Residence Batam can also use the sauna and the spa, which offers massage treatments.
What room types are available at The BCC Hotel & Residence Batam?
The official website of The BCC Hotel & Residence Batam lists Deluxe Twin, Executive Deluxe Twin, Executive Deluxe Double, Premiere, Premiere Suite and Suite Room categories, plus three apartment categories: Apartment 2, Apartment 3 and Apartment 3+1. Each is listed with air conditioning, a TV and WiFi, while Apartment 2 adds a kitchenette and city view. Room sizes and bed layouts are not published officially, so check each room description on the Traveloka listing for The BCC Hotel & Residence Batam before booking.
Is breakfast included at The BCC Hotel & Residence Batam?
It depends on the rate. The BCC Hotel & Residence Batam promotes a Room with Breakfast package on its official website, and Traveloka's data shows breakfast can otherwise be added for a charge. Dining formats listed for The BCC Hotel & Residence Batam include a buffet breakfast, brunch, a buffet dinner and a show cooking restaurant, across two restaurants and a bar. Compare the rates with and without breakfast on Traveloka before confirming.
See All

More Reviews from Other Guests in The BCC Hotel & Residence Batam

8.4
Very Good
From 2,972 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about The BCC Hotel & Residence Batam
All
Room Space (54)
Bedroom (51)
Staff Friendliness (49)
Distance to City Center (45)
Family Friendly (42)
Surroundings (38)
Accessibility (37)
Bathroom (37)
Taste (36)
Ambiance (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The BCC Hotel & Residence Batam

Number of reviews per page
20
40
Customer reviews
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The best hotel at an affordable price, with spacious rooms. The restaurant offers varied and delicious food. And it's strategically located.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room was clean and very comfortable, the only downside was that the mattress wasn't soft enough, haha but it was okay.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.2
/10
Reviewed 16 week(s) ago
Wide variety of food, friendly service, large rooms. Bathroom towels need replacing.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the diverse cuisine, friendly service, and spacious rooms. Your positive feedback means a great deal to us. We also appreciate your comment regarding the bathroom towels; we will forward this to our housekeeping team for improvement. We look forward to welcoming you back again on your next visit and expecting an even better experience. Sincerely, The Management Team
Translated by Google Icon
See original
T***y
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 20 week(s) ago
The room is poorly maintained although it's big. It only has one 3-pin power point. Toilet sink leaking. Pests 🪳 are seen. TV cannot even have clear pictures. Remote control is damaged.
Find this review helpful?
Accommodation's Reply
11 Jul 2026
Dear Valued Guest Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations. We are truly sorry to hear about the maintenance issues you experienced, including the leaking sink, the presence of pests, the damaged TV remote, the unclear TV display, and the limited number of power outlets in the room. Please accept our sincere apologies for these inconveniences. Your comments have been shared with our Engineering and Housekeeping teams so that immediate corrective actions can be taken. We greatly appreciate your feedback, as it helps us improve our facilities and services. We hope you will give us another opportunity to provide you with a much better experience in the future. Best regards, The Management Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The location is excellent and busy, with easy access to food, malls, and more. The rooms are spacious and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Jul 2026
Dear Guest, Thank you so much for taking the time to leave us such a positive review. We are delighted that you appreciated our excellent location, convenient shopping center, diverse restaurants, and the abundance of surrounding facilities. We are also pleased that you found our rooms spacious and comfortable, which is one of our strengths. Your feedback motivates all of our staff to work even harder to provide the best possible service to all our guests. We look forward to welcoming you back again. Sincerely, The Hotel Management Team
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Excellent Location, Comfortable Stay, and Great Value for Money. I recently stayed at BCC Hotel & Residence Batam and had a very pleasant experience overall. The biggest highlight of this hotel is undoubtedly its fantastic location. It is strategically situated within walking distance of two of Batam’s most popular shopping malls – Grand Batam Mall and BCS Mall. Whether you’re visiting Batam for shopping, dining, or simply exploring the city, having both malls just a short stroll away is incredibly convenient. The surrounding area is also packed with amenities. There are numerous eateries, convenience stores, pharmacies, massage establishments, and other services nearby, making it easy to find whatever you need without having to travel far. One particular gem is A2 Food Court, located just behind the hotel. It offers a wide variety of local Indonesian dishes, seafood, and drinks at reasonable prices, making it a great option for lunch, dinner, or even a late-night meal. The hotel itself is comfortable and offers good value for money. The rooms are spacious and generally well-equipped for both short and extended stays. The bed was comfortable, and the room provided all the essential amenities needed for a relaxing stay. While some parts of the property may show signs of age, everything was functional and adequately maintained. Another pleasant surprise was the complimentary breakfast. The breakfast spread was sufficiently wide and offered a good mix of local and international options. There were various hot dishes, breads, pastries, fruits, cereals, and beverages available. While it may not rival the extensive selections found in luxury hotels, it was certainly more than enough to start the day well and keep you satisfied until lunchtime. The hotel staff were generally friendly and helpful throughout my stay. Check-in and check-out procedures were smooth, and any requests were attended to promptly.
Read More
Find this review helpful?
Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you very much for taking the time to share such a detailed and positive review of your recent stay at BCC Hotel & Residence Batam. We are delighted to hear that you enjoyed our strategic location and found it convenient to access nearby shopping malls, dining options, and local attractions. It is also wonderful to know that you appreciated the spacious room, comfortable bed, breakfast selection, and the overall value we strive to provide for our guests. Your kind words regarding our friendly and helpful staff are especially encouraging. We will be sure to share your compliments with the entire team, as they continuously work hard to ensure a pleasant and memorable stay for all our guests. We also appreciate your feedback regarding some areas of the property showing signs of age. Please rest assured that we are continuously working on maintaining and improving our facilities to enhance our guests’ experience. Thank you once again for choosing BCC Hotel & Residence Batam. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Management Team The BCC Hotel & Residence
Profile Picture
Bobby C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly, the rooms are spacious, the hospitality is amazing, and the food is delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Thank you for taking the time to review your stay at BC & Residency Batam. We are delighted that you were impressed with the friendliness of our staff, the comfort of your spacious rooms, the excellent service, and the food we served. Your positive review encourages our entire team to continue striving to provide the best service to all our guests. Thank you again for your trust. We hope to welcome you back on your next stay at BC & Residency Batam. Sincerely, The Management Team, BC & Residency Batam
Translated by Google Icon
See original
Profile Picture
Wulff C.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
From the minute you arrive at BCC, to reception, in fact all staff, are extremely helpful and friendly. A highly recommended hotel to stay. Thank you guys.
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you experienced warm hospitality from our reception team and all staff members throughout your stay. Your kind words and recommendation mean a lot to us. We truly appreciate your support and look forward to welcoming you back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Team
F***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Nice staff, clean hotel, and central location.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with our service, the cleanliness of the hotel, and our excellent location in the heart of the city. Your feedback and compliments encourage us to continue striving for the best possible service. We hope to welcome you back to bcc hotel & residence Batam on your next visit. Sincerely, The bcc hotel & residence Batam Team
Translated by Google Icon
See original
Hafid A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
This hotel is combined with an apartment. The rooms are spacious, clean, and the service is excellent. It's conveniently located near the A2 food court, adjacent to Batam Square Mall, and close to Grand Mall. If you're looking for durian, you can find it right next door. It's almost a complete experience.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed the spacious and clean rooms, the excellent service, and the hotel's superb location with numerous amenities and restaurants nearby. Your review encourages us to continue providing the best possible service to all our guests. We hope to welcome you back to bcc hotel & Residence Batam on your next visit. Sincerely, The bcc hotel & Residence Batam Team
Translated by Google Icon
See original
Rohany K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 37 week(s) ago
Shower not working properly, sink stuck
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced with the malfunctioning shower and clogged sink during your stay. This is certainly not our standard of service, and we will immediately follow up and evaluate the issue with our engineering team to ensure improvements are made to prevent such incidents from happening again. We greatly appreciate your feedback, which helps us further improve the quality of our facilities and services. We sincerely hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, The BCC Hotel & Residence Batam Team
Translated by Google Icon
See original
s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
You can get a really good city view... especially at night... the swimming pool is also clean...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the beautiful city view, especially at night, and the cleanliness of our swimming pool. Your feedback means a lot to us and motivates us to strive to provide the best service and facilities to all our guests. We hope to welcome you back to bcc hotel & residence Batam again. Sincerely, The bcc hotel & residence Batam Team
Translated by Google Icon
See original
P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
I've stayed here several times, with easy access and plenty of food nearby. It's also a very comfortable place to stay, as it's a bit off the main road but easily accessible.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your continued trust in The bcc hotel & Residence Batam. We are delighted to know that your excellent location, convenient transportation, diverse dining options around the hotel, and relaxing atmosphere have provided you with a memorable stay. Your positive feedback encourages us to continuously improve the quality of our services and facilities. We hope to welcome you back to The bcc hotel & Residence Batam again. Sincerely, The bcc hotel & Residence Batam Team
Translated by Google Icon
See original
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
The hotel is quite good, but the bathroom cleanliness needs more attention, and the breakfast menu should be more varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for taking the time to provide us with a review and feedback. We are delighted to hear that you enjoyed your stay at our hotel. We appreciate your comments regarding the cleanliness of the bathrooms and the variety of breakfast options. Our team will take this into consideration and evaluate it to improve the quality of our service and facilities. We hope to welcome you back again in the future. Sincerely, The BCC Hotel & Residence Batam Team
Translated by Google Icon
See original
Tri A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Comfortable, suitable for holidays with family
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you found our hotel comfortable and suitable for a family holiday. Your kind words mean a lot to us and motivate our team to continue providing the best experience for our guests. We look forward to welcoming you and your family back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Batam Team
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 52 week(s) ago
The breakfast menu is complete and delicious, the staff is friendly. The room is clean, but the AC is not cold enough, but it's okay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your review and feedback. We are delighted that you were impressed with the varied breakfast menu, the friendliness of our staff, and the cleanliness of your room during your stay. We also appreciate your suggestion regarding the air conditioning not being cool enough. We will inform the relevant team to consider and improve guest comfort in the future. Thank you for trusting bcc hotel & residence Batam. We hope to welcome you back again in the future. Sincerely, The bcc hotel & residence Batam Team
Translated by Google Icon
See original
Herlina S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 54 week(s) ago
The location is next to BCS mall, just walk if you want to go to the mall, there is a children's swimming pool, ok for families, large rooms, good toilets.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location next to a shopping mall, convenient transportation, children's pool, spacious rooms, and family-friendly bathrooms. Your review encourages us to continue striving to provide the best service and facilities for all our guests. We hope to welcome you and your family back to bcc hotel & residence Batam in the future. Sincerely, The bcc hotel & residence Batam Team
Translated by Google Icon
See original
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
Perhaps more seating could be added in the lobby. It's enough to stand for about 5 minutes waiting for check-in or check-out. For breakfast variety, perhaps Chinese food could be labeled halal. Since I'm Muslim, I'm a bit worried about choosing food, so I can only choose rice dishes.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you very much for your valuable feedback and comments. We apologize for any inconvenience caused by insufficient seating in the lobby during check-in and check-out. We have forwarded your feedback to management and will use it to improve our services in the future. We especially appreciate your suggestion to add a Halal label to the breakfast menu, and particularly the lunch menu. This is very important for our hotel, and we will discuss this with our food and beverage team to ensure we can provide clear and easily understandable information for all guests, especially our Muslim guests. Thank you again for your valuable feedback and comments. We will do our best to improve our services and ensure your continued satisfaction in the future. BCC Hotels & Resorts Batam
Translated by Google Icon
See original
tan b. h. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 62 week(s) ago
All was good so far, only food that's not so tasty.
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that overall you had a good stay at our hotel. However, we sincerely apologize that the food did not fully meet your expectations. Your comments regarding the taste have been noted and will be shared with our Food & Beverage team for further review and improvement. We truly appreciate your input as it helps us to enhance our services and guest experience. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, The BCC Hotel & Residence Batam Team
Profile Picture
Albertus C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Breakfast at that day was very delicious.
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed our breakfast and had a pleasant dining experience during your stay. Your positive feedback truly means a lot to our team and motivates us to continue delivering the best service and quality for our guests. We look forward to welcoming you back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Batam Team
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 The BCC Hotel & Residence Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.