Overview of The BCC Hotel & Residence Batam
The BCC Hotel & Residence Batam is a 23-floor tower that combines a 4-star hotel with serviced residences, giving guests in Nagoya the choice between a conventional hotel room and an apartment-style unit under the same roof. Traveloka's listing records the building as completed in 2012 and last renovated in 2024, so the property pairs more than a decade of operation in Batam's commercial centre with a recent refresh. In total the tower holds 227 rooms, according to Traveloka's property data.
The property's official website describes it as a modern upscale hotel and serviced residence in a high-rise tower, located in Lubuk Baja, the commercial heart of Batam. Traveloka's records also note that the property was previously listed as The BCC Hotel & Residence, without the "Batam" suffix; that shorter name is still how the hotel styles itself on its own channels, so travellers searching under either version will find the same building on Jalan Bunga Mawar in Baloi Kusuma.
What defines the stay is the range of facilities packed into one address: an outdoor pool with a separate children's pool, a hot tub, a sauna, a spa offering massage treatments, two restaurants, a bar and a poolside bar, plus conference and meeting space. For travellers crossing over from Singapore for a short break, a family weekend, a corporate meeting or a longer working stay, that mix means much of the trip can be handled without leaving the building.
Room Types at The BCC Hotel & Residence Batam
The official website lists a ladder of hotel rooms and apartment-style units. The categories below are presented from the first twin room on the list upwards, followed by the residence units. Room sizes, exact bed configurations and maximum occupancy are not published on the official room pages, so check the room details on the Traveloka listing before you book.
Deluxe Twin
The Deluxe Twin is the first category on the official room list. It is described with air conditioning, a TV and WiFi, and, as the name indicates, a twin-bed arrangement that suits friends or colleagues travelling together who prefer separate beds.
Executive Deluxe Twin
The Executive Deluxe Twin sits one step up the ladder while keeping the twin-bed layout. The official site lists air conditioning, a TV and WiFi for this category. It is a sensible pick for business pairs who want a higher room tier without moving to a suite.
Executive Deluxe Double
The Executive Deluxe Double offers the same executive tier with a double-bed configuration, making it the natural choice for couples. Air conditioning, a TV and WiFi are listed on the official room page.
Premiere and Premiere Suite
The Premiere and Premiere Suite categories form the upper hotel tiers, again listed with air conditioning, a TV and WiFi. The suite version is aimed at guests who want more separation between sleeping and sitting areas; confirm the exact layout on the listing.
Suite Room
The Suite Room is the property's suite category on the hotel side of the tower, listed with air conditioning, a TV and WiFi. It suits guests on a special-occasion stay or business travellers who need room to receive visitors.
Apartment 2, Apartment 3 and Apartment 3+1
The residence side of the building offers three apartment categories. The official site lists Apartment 2 with a city view and a kitchenette, Apartment 3 with a sofa, and Apartment 3+1 with a city view, each alongside air conditioning, a TV and WiFi. These units are the main draw for families and long-stay guests. The official site does not spell out the bedroom count behind each name, so read the unit description on Traveloka carefully before booking for a larger group.
Across the property, Traveloka's in-room facility list includes air conditioning, cable TV, a desk, a hairdryer, an in-room safe, a minibar, a bathrobe, a kitchenette, and bathrooms with a shower, a bathtub, or a separate shower and tub. These are listed at property level rather than per room, so specific features vary by category; see the listing for per-room amenities. Family rooms and connecting rooms are also listed, and room power runs at 220 volts.
Facilities and Amenities
Leisure facilities are the property's strongest selling point. Traveloka's listing and the official website together describe the following:
- Pool area: an outdoor swimming pool with pool sun loungers, a dedicated children's pool, a hot tub and a poolside bar.
- Wellness: a spa with massage treatments and a sauna; the official site also lists a fitness centre, and Traveloka records aerobics among the sports facilities.
- Recreation: billiards for an evening game.
- Business and events: a conference room, meeting facilities and a reception hall, with a business centre noted on the official site and a wedding service listed on Traveloka.
- Connectivity: free WiFi, WiFi in public areas and LAN internet.
- Getting around: free on-site parking with secure parking, bicycle storage, car rental and an area shuttle with a surcharge.
- Accessibility and families: wheelchair accessibility, lifts serving the tower, highchairs for young children, and a designated smoking area.
Service is a strong point too. Traveloka lists a 24-hour receptionist, 24-hour security and 24-hour room service, as well as express check-in, a concierge, a doorman, bellhops and porters, luggage storage and a laundry service. A safety deposit box is available at the property, which is useful for guests arriving with passports and travel documents after the ferry crossing.
Location and Getting There
The hotel's address is Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, 29432. Nagoya is one of Batam's busiest commercial districts, and the official website places the property within Lubuk Baja, describing it as the commercial heart of the island. According to the official site, BCS Mall and Grand Batam Mall are both a short walk away, which makes the hotel a convenient base for shopping trips and evening dining around Nagoya.
For travellers from Singapore, Batam is usually reached by ferry. The official site notes easy access to Harbour Bay Ferry Terminal, and Traveloka lists a ferry terminal shuttle among the property's transport services, so it is worth asking the hotel to arrange a pick-up for your arrival. For guests flying in, the official site also notes easy access to Hang Nadim International Airport, and Traveloka lists an airport transfer with a surcharge. If you are combining Batam with another city, you can search for flights on Traveloka to and from Hang Nadim.
Within the neighbourhood, Traveloka's nearby facility list includes:
- ATMs and banking services
- a supermarket and grocery shops
- beauty and hair salons
- a gift shop
- laundry services
Car rental can be arranged through the hotel for day trips around the island, and the free on-site parking suits guests who drive themselves.
Dining at The BCC Hotel & Residence Batam
Traveloka's property data lists two restaurants and one bar inside the tower, giving guests several in-house options without leaving the building. Dining formats recorded on the listing include a buffet breakfast, brunch, a buffet dinner and a show cooking restaurant, where dishes are prepared in view of diners. A coffee shop and coffee and tea in the lobby are also listed, as is the poolside bar for drinks between swims.
Breakfast arrangements depend on the rate you book. The official site promotes a "Room with Breakfast" package, and Traveloka's data indicates that breakfast can otherwise be added for a charge, so compare rate options on the listing before confirming. For late arrivals off the last ferry, room service is listed as available around the clock.
Beyond the hotel, the malls within walking distance and the wider Nagoya district give plenty of choice for eating out. If you want to plan your days around food and sightseeing, browse things to do in Batam on Traveloka for tours and attraction tickets.
Why Stay at The BCC Hotel & Residence Batam
The clearest reason to choose this hotel is flexibility. Having both a full hotel room ladder and apartment units with kitchenettes in the same tower makes The BCC Hotel & Residence Batam suitable for very different trips. A couple on a weekend escape can book an Executive Deluxe Double and spend the afternoon at the pool and spa; a family can take an apartment unit with space to spread out; and a company can run a meeting in the conference room and house its team on the floors above.
The setting matters as well. Being in Lubuk Baja and within walking distance of BCS Mall and Grand Batam Mall means shopping, banking and dining are close at hand, while the ferry terminal shuttle and airport transfer services reduce the effort of arriving and leaving. With a 2024 renovation on record and an extensive facility list, the hotel offers a full-service stay at a 4-star level.
- A 23-floor tower with 227 rooms, built in 2012 and renovated in 2024
- Hotel rooms and serviced apartments under one roof
- Outdoor pool, children's pool, hot tub, sauna and spa
- Two restaurants, a bar and a poolside bar
- Free WiFi and free on-site parking
- Conference, meeting and wedding facilities
If you would like to compare it with other options before deciding, you can browse more hotels on Traveloka across Batam and the Riau Islands.
Tips for Booking The BCC Hotel & Residence Batam on Traveloka
- Pick the right side of the tower. Decide early whether you need a hotel room or an apartment unit. Families and long-stay guests usually benefit from an apartment with a kitchenette, while short-stay couples and business travellers are well served by the Executive Deluxe categories.
- Check the bed layout. Several categories come in twin and double versions. Read the room name and description on Traveloka so you get the configuration you want.
- Compare breakfast rates. Rates with and without breakfast may both be offered, so compare the total cost of each before you confirm.
- Plan around check-in and check-out. Check-in starts at 14:00 and check-out is by 12:00. Luggage storage is available if your ferry leaves later in the day.
- Prepare for the deposit. The property requires a deposit at check-in and accepts cash or a debit card for it, so have one of these ready when you arrive.
- Arrange transfers in advance. Ferry terminal shuttles and airport transfers are listed as services, and the airport transfer carries a surcharge, so confirm timings and charges with the hotel before travelling.
- Book event stays early. If you are attending a wedding or conference at the hotel, reserve rooms well ahead, as group bookings can fill the popular categories.
Booking through Traveloka lets you review the current room options, guest reviews and payment methods in one place. When you are ready to plan the rest of the trip, start from the Traveloka homepage.
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