A***i
10.0
/10
Reviewed 1 week(s) ago
Excellent Location, Comfortable Stay, and Great Value for Money. I recently stayed at BCC Hotel & Residence Batam and had a very pleasant experience overall. The biggest highlight of this hotel is undoubtedly its fantastic location. It is strategically situated within walking distance of two of Batam’s most popular shopping malls – Grand Batam Mall and BCS Mall. Whether you’re visiting Batam for shopping, dining, or simply exploring the city, having both malls just a short stroll away is incredibly convenient. The surrounding area is also packed with amenities. There are numerous eateries, convenience stores, pharmacies, massage establishments, and other services nearby, making it easy to find whatever you need without having to travel far. One particular gem is A2 Food Court, located just behind the hotel. It offers a wide variety of local Indonesian dishes, seafood, and drinks at reasonable prices, making it a great option for lunch, dinner, or even a late-night meal. The hotel itself is comfortable and offers good value for money. The rooms are spacious and generally well-equipped for both short and extended stays. The bed was comfortable, and the room provided all the essential amenities needed for a relaxing stay. While some parts of the property may show signs of age, everything was functional and adequately maintained. Another pleasant surprise was the complimentary breakfast. The breakfast spread was sufficiently wide and offered a good mix of local and international options. There were various hot dishes, breads, pastries, fruits, cereals, and beverages available. While it may not rival the extensive selections found in luxury hotels, it was certainly more than enough to start the day well and keep you satisfied until lunchtime. The hotel staff were generally friendly and helpful throughout my stay. Check-in and check-out procedures were smooth, and any requests were attended to promptly.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest,
Thank you very much for taking the time to share such a detailed and positive review of your recent stay at BCC Hotel & Residence Batam.
We are delighted to hear that you enjoyed our strategic location and found it convenient to access nearby shopping malls, dining options, and local attractions. It is also wonderful to know that you appreciated the spacious room, comfortable bed, breakfast selection, and the overall value we strive to provide for our guests.
Your kind words regarding our friendly and helpful staff are especially encouraging. We will be sure to share your compliments with the entire team, as they continuously work hard to ensure a pleasant and memorable stay for all our guests.
We also appreciate your feedback regarding some areas of the property showing signs of age. Please rest assured that we are continuously working on maintaining and improving our facilities to enhance our guests’ experience.
Thank you once again for choosing BCC Hotel & Residence Batam. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the near future.
Warm regards,
Management Team
The BCC Hotel & Residence







