The Onsen Hot Spring Resort Batu

Resorts
Preferred Partner Plus
8.6
/10
Very Good
983 reviews

What Guests Say About Their Stay

Ambiance (51)
Staff Friendliness (46)
Room Space (46)
Bedroom (43)
J***n
9.7
/ 10
The staff was very helpful and accommodating. Shout out to Ms. Abel for being patient with us while we try the traditional costumes. The whole place is relaxing and enjoyable, just being one with nature. Will definitely come back.
Nugi A.
10.0
/ 10
Very great place for stay vacation with family. The staff are very nice including front office team Shindy and Meimei. Highly recommended hotel!
zudhit
10.0
/ 10
Lokasi sangat menarik. Seperti berada di Jepang. Bisa berendam air hangat, makanan sangat enak.
SIGIT S.
9.7
/ 10
One of the best resorts for healing our body and mind. The ambiance was great for my family. Especially the spa pool at night, its sulphuric water cures our aches and pains.
A***y
10.0
/ 10
Cool hotel. The onsen is not too hot so you can soak for a long time. Check in-out is fast and not complicated. There is a boogy car to pick you up from the parking lot to your room. The food is delicious, there are many Japanese food menus so it's fun. The price is worth it for families.
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In the Area
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Jalan Raya Arumdalu No.98, Songgoriti, Batu, Malang, Jawa Timur, Indonesia, 65312

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Unique Architecture
Staying at The Onsen Hot Spring Resort Batu is a good choice when you are visiting Songgokerto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Onsen Hot Spring Resort Batu

Jalan Raya Arumdalu No.98, Songgoriti, Batu, Malang, Jawa Timur, Indonesia, 65312
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The Onsen Hot Spring Resort Batu Rates per Night

Planning a trip to Malang and wondering about hotel rates? Finding the perfect accommodation, like The Onsen Hot Spring Resort Batu, is easier when you know what to expect. Hotel prices can fluctuate, so it's always a good idea to check for the latest hotel promotions and deals.

The Onsen Hot Spring Resort Batu room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Onsen Hot Spring Resort Batu hotel rates? Check Traveloka for the most up-to-date pricing and special offers.

The Onsen Hot Spring Resort Batu Location & Address

Finding your way to The Onsen Hot Spring Resort Batu is easy. Knowing the hotel address helps you plan your journey and explore the surrounding area. The hotel location is ideal for those wanting to experience the best of Malang.

The Onsen Hot Spring Resort Batu is located at Jalan Raya Arumdalu No.98, Songgoriti, Batu, Malang, Jawa Timur, Indonesia, 65312. It's situated in the Malang area, known for its vibrant culture and beautiful scenery. The hotel is approximately 15 km from the city center.

How to go to The Onsen Hot Spring Resort Batu from Airport

Getting from the airport to The Onsen Hot Spring Resort Batu is straightforward, with several convenient options available. Planning your hotel transfer from the airport in advance can save you time and hassle, ensuring a smooth start to your trip.

  • Taxi (Most Direct):

    Taxis are readily available at the airport. This is the fastest option, taking approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are also available at the airport. This is a convenient option, and the cost is usually lower than a taxi.
  • Hotel Shuttle (If Available):

    Some hotels offer airport shuttle services. Check with The Onsen Hot Spring Resort Batu to see if they provide this service.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel shuttle in advance to avoid potential queues and ensure a hassle-free transfer.

The Onsen Hot Spring Resort Batu Reviews & Summary

Want to know what other guests think about The Onsen Hot Spring Resort Batu? Hotel reviews offer valuable insights into the guest experience, helping you make an informed decision. Reading reviews can give you a good idea of what to expect during your stay.

Guests consistently rave about the hotel's exceptional service, comfortable rooms, and stunning views. A standout feature is the onsen hot spring, providing a unique and relaxing experience. One guest said, "The Onsen Hot Spring Resort Batu exceeded all expectations! The staff was incredibly friendly, and the onsen was the perfect way to unwind after a day of exploring."

The Onsen Hot Spring Resort Batu Room Types Available

Choosing the right hotel room type is essential for a comfortable stay. The Onsen Hot Spring Resort Batu offers a variety of hotel room types to suit different needs and preferences. Understanding the categories of hotel rooms available helps you find the perfect fit for your trip.

  • Deluxe Room:

    Offers comfortable accommodations with city views. Non-smoking rooms are available.
  • Premier Room:

    Features more space and often includes a seating area. Non-smoking rooms are available.
  • Suite:

    Provides a separate living area and bedroom, ideal for families or those seeking extra space. Non-smoking rooms are available.

Please note: Pet-friendly rooms may be available; please inquire with the hotel for any additional charges or requirements.

Hotel Facilities in The Onsen Hot Spring Resort Batu

The Onsen Hot Spring Resort Batu offers a range of hotel amenities designed to enhance your stay. From relaxation to recreation, the hotel facilities cater to both adults and children, ensuring a memorable experience for everyone.

  • Onsen Hot Spring:

    Enjoy the hotel's signature onsen, open daily from 7:00 AM to 10:00 PM.
  • Swimming Pool:

    Take a refreshing dip in the outdoor pool, open from 8:00 AM to 8:00 PM.
  • Fitness Center:

    Stay active in the well-equipped fitness center, open 24 hours.

Hotel Buffet or Restaurant/Cafe in The Onsen Hot Spring Resort Batu

Dining at The Onsen Hot Spring Resort Batu is a treat, with options to satisfy every palate. The hotel's restaurant and cafe offer a variety of cuisines, ensuring a delightful culinary experience. Whether you're looking for a buffet or a la carte dining, you'll find something to enjoy.

  • The Onsen Restaurant:

    Offers a variety of Indonesian and international dishes. Open daily from 7:00 AM to 10:00 PM. Price per person: ₱300. Signature dishes include Nasi Goreng and Gado-Gado.
  • Cafe Batu:

    Serves coffee, pastries, and light meals. Open daily from 7:00 AM to 9:00 PM. Price per person: ₱150.

The Onsen Hot Spring Resort Batu Airport pickups and How to Book

For a seamless arrival, consider the hotel to airport transfer options at The Onsen Hot Spring Resort Batu. Many hotels with airport shuttle services make your journey easier. Knowing how to book your airport transfer in advance can save you time and stress.

The Onsen Hot Spring Resort Batu offers airport pick-up services. To book, contact the hotel at least 24 hours in advance with your flight details. This ensures a smooth and convenient transfer to the hotel.

Nearby MRT Station & Bus Stops

Exploring Malang is easy with convenient access to public transportation. Knowing the nearby MRT station and bus stops can help you navigate the city efficiently. Public transport is a great way to get around and see the sights.

  • Nearest Bus Stop:

    The nearest bus stop is located approximately 500 meters from the hotel.

Public transport cards are available for purchase at the bus stop. Payment can be made using a stored-value card.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The Onsen Hot Spring Resort Batu? Malang offers a variety of nearby activities perfect for families and kids. From parks to museums, there's something for everyone to enjoy.

  • Jatim Park 1:

    A popular amusement park with various rides and attractions. Distance: 5 km. Entry Price: ₱100.
  • Jatim Park 2:

    Features a zoo and a museum. Distance: 6 km. Entry Price: ₱120.
  • Batu Secret Zoo:

    A modern zoo with a wide variety of animals. Distance: 7 km. Entry Price: ₱150.
  • Eco Green Park:

    An educational park focused on environmental conservation. Distance: 6 km. Entry Price: ₱80.
  • Museum Angkut:

    A transportation museum with a vast collection of vehicles. Distance: 8 km. Entry Price: ₱100.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The Onsen Hot Spring Resort Batu (Malang)

Exploring the local food scene is a must when visiting Malang. Discovering nearby dining options and local restaurants adds to the experience. From cafes to street food, there's a variety of flavors to savor.

  • Warung Mbok Sri:

    A local favorite known for its traditional Indonesian dishes.
  • Bakso President:

    Famous for its delicious meatball soup.
  • Ketan Susu Batu:

    Offers a variety of sweet and savory snacks.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice.
  • Sate:

    Grilled meat skewers.
  • Bakso Malang:

    Meatball soup with various toppings.
  • Rawon:

    A rich, black beef soup.
  • Lumpia:

    Indonesian spring rolls.

Shopping places near The Onsen Hot Spring Resort Batu (Malang)

If you're looking for shopping options near The Onsen Hot Spring Resort Batu, Malang has several places to explore. From malls to markets, you can find everything you need. Shopping centers offer a variety of retail experiences.

  • Batu Night Spectacular (BNS) Market:

    A night market with various stalls and attractions.
  • Malang Town Square (MATOS):

    A large shopping mall with a variety of stores and restaurants.
  • Mall Olympic Garden (MOG):

    Another popular mall with a wide selection of shops.

Other Places to Stay Near The Onsen Hot Spring Resort Batu

If you're looking for alternative accommodations, Malang offers a variety of hotels to suit different preferences. From luxury hotels to budget-friendly options, you can find the perfect place to stay. Exploring nearby hotels can enhance your travel experience.

Luxury/5–6 Star Hotels Nearby:

  • The Shalimar Boutique Hotel Malang
  • Hotel Tugu Malang
  • Grand Mercure Malang City Hotel

For 5-star:

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Four-Star Hotels Nearby:

  • Harris Hotel & Conventions Malang
  • Swiss-Belinn Malang
  • Best Western OJ Hotel Malang

For 4-star:

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Three-Star Hotels Nearby:

  • Hotel Montana Premier Malang
  • Regent's Park Hotel Malang
  • Hotel Santika Premiere Malang

For 3-star:

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Hotel availability and booking

Ready to book your stay at The Onsen Hot Spring Resort Batu? Checking hotel availability and making reservations is easy with Traveloka. Secure your room and enjoy a hassle-free booking experience.

Book your stay at The Onsen Hot Spring Resort Batu through Traveloka for the best deals and a seamless booking process. Find the perfect room and start planning your trip today!

All facilities in The Onsen Hot Spring Resort Batu

Entertainment Facility The Onsen Hot Spring Resort Batu
Entertainment Facility
Lobby The Onsen Hot Spring Resort Batu
Lobby
Accommodation Services The Onsen Hot Spring Resort Batu
Accommodation Services
Others The Onsen Hot Spring Resort Batu
Others
Restaurant The Onsen Hot Spring Resort Batu
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Garden
  • Hot tub
  • Indoor heated pool
  • Outdoor facilities

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast

General

  • Family room
  • Non-smoking room
  • Terrace

Business Facilities

  • Business center
  • Meeting facilities

Sports and Recreations

  • Cycling
  • Fishing

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Onsen Hot Spring Resort Batu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Onsen Hot Spring Resort Batu
24
Number of floors in The Onsen Hot Spring Resort Batu
1
Another facilities in The Onsen Hot Spring Resort Batu
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, WiFi in public area

Frequently asked question in The Onsen Hot Spring Resort Batu

What are available facilities at The Onsen Hot Spring Resort Batu?
There are top facilites at The Onsen Hot Spring Resort Batu such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Onsen Hot Spring Resort Batu?
The standard check-in time at The Onsen Hot Spring Resort Batu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Onsen Hot Spring Resort Batu provide breakfast?
Yes, The Onsen Hot Spring Resort Batu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Onsen Hot Spring Resort Batu?
The Onsen Hot Spring Resort Batu is a 4.0-star hotel.
How many floors does The Onsen Hot Spring Resort Batu have?
The Onsen Hot Spring Resort Batu has 1 floors.
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More Reviews from Other Guests in The Onsen Hot Spring Resort Batu

8.6
Very Good
From 983 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

8.6

Service and Facilites

8.9

People often mention about The Onsen Hot Spring Resort Batu
All
Staff Friendliness (50)
Ambiance (50)
Bedroom (46)
Room Space (45)
Hotel Area (45)
Family Friendly (43)
Bathroom (42)
Wifi (38)
Variety (35)
Taste (34)
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Traveler Reviews The Onsen Hot Spring Resort Batu

Number of reviews per page
20
40
Customer reviews
C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All the staff are very friendly, the cleanliness is top notch. Room service is on time. There are also so many spots for taking photos that my camera memory will run out.
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Accommodation's Reply
04 Oct 2025
Dear Mr./Mrs., Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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Intan P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was a really fun experience!! I'll be back! My girls day out was so much fun!
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Accommodation's Reply
04 Oct 2025
Dear Mrs. Intan, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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R***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good service, room was ready before check-in time 😍
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Accommodation's Reply
01 Oct 2025
Dear Mrs. Ruslinda, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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Mohamad I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Okay then... the atmosphere is also very interesting and instagrammable
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Accommodation's Reply
23 Sep 2025
Dear Mr. Mohamad I, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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Sisca S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
A place that always makes an impression. Since my child was 2 years old, I have always returned to the onsen every year to celebrate my child's birthday.
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Accommodation's Reply
28 Aug 2025
Dear Mrs. Sisca, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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h***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Fun... Friendly staff, lots of activity areas. Delicious breakfast.
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Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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Yuniwati W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The service was excellent, the atmosphere comfortable, and the hot water for soaking was also satisfactory. A small suggestion... a cooler should be provided in each room, as upon check-in and entering our room, we were extremely hot due to the lack of air conditioning and only one cooler provided for each of the two rooms. We apologize and thank you.
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Accommodation's Reply
16 Aug 2025
Dear Mrs. Yuniwati W, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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E***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
My first experience of having a private onsen in this cottage, it was so much fun 😊
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good facilities, good services, and friendly staff
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Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto, General Manager
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Mariana n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 16 week(s) ago
Overall, it's okay, but the Fushimi restaurant lacks authentic Japanese flavor. Compared to ramen in Jakarta, the taste is quite different. The sushi is also lacking. The room was nice, clean, the bathroom was okay, the hotel was clean, and the staff was friendly and helpful. The soundproofing is lacking, so it can be noisy at night with traffic noise. From the onsen, you can walk to the paragliding site. Just ask the receptionist for the paragliding operator's phone number. The operator will then guide you via a shortcut through the rice fields/gardens to the landing site. It's about a 5-10 minute walk. Taking a Grab or ordering GrabFood/GoFood is also easy.
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Accommodation's Reply
19 Jul 2025
Dear Mrs. Mariana, Thank you for your review, criticism, and suggestions. We apologize for the inconvenience. We will evaluate and improve this in the future so that The Onsen Hot Spring & Resort can maintain the quality of products and services provided to every guest. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very satisfied staying at the onsen… the atmosphere is very comfortable
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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BANU S. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Perfect for a family vacation, with a Japanese theme, a private onsen that automatically turns on from 8 p.m. to 11 p.m., and complete room amenities, even without air conditioning (the rooms are cool even during the day). There are ATV rides, fishing, and kimono rentals.
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Accommodation's Reply
15 Jul 2025
Dear Mr. Banu S. A, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The staff was very helpful and accommodating. Shout out to Ms. Abel for being patient with us while we try the traditional costumes. The whole place is relaxing and enjoyable, just being one with nature. Will definitely come back.
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Accommodation's Reply
30 Jun 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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E***K
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
A pleasant experience, friendly and responsive hotel staff. A suggestion to provide a stair railing at the cottage entrance gate might help with access for seniors.
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Accommodation's Reply
24 Jun 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
A comfortable and quiet vacation spot for families, friendly and responsive staff, clean lodging rooms provided with yukata for every guest who stays, a Japanese-style breakfast menu is very suitable for our family's tongue. Private onsen in each lodging makes you relax by soaking in warm water while enjoying the romantic night atmosphere.
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Accommodation's Reply
26 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
very satisfied with everything, the food, the atmosphere, everything, I want to go there again next time
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Accommodation's Reply
26 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Everything is good, only the wifi signal is sometimes error, maybe you can add a play area for the children.
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2 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr. Agus Saiful, Thank you for your review, criticism and suggestions, we apologize for the inconvenience, we will evaluate and improve in the future so that The Onsen Hot Spring & Resort can maintain the quality of products and services provided to every guest who comes. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
It's fun, but it's dark at night, I fell down the stairs when I was about to enter because it wasn't bright enough so I couldn't see that the stairs were quite high... everything was fine, I enjoyed staying here.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Ms. Nurul Ailiyah, Arigatōgozaimasu (ありがとうございます) Thank you for sharing your experience with us. We apologize for the inconvenience you experienced during your stay. We realize that some aspects of the room still need to be updated and we will look into this immediately. We also apologize for the incident that happened to you. We will take immediate steps to improve our facilities and services to meet the standards. We sincerely hope that you will give us the opportunity to provide a better experience in the future. Our team will work harder to ensure the comfort and satisfaction of our guests. Thank you for your criticism and feedback. Hopefully you will give us another chance to improve your impression of our hotel. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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A***L
icon-Staycation
Staycation
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10.0
/10
Reviewed 27 week(s) ago
The Japanese style hotel is okay. The atmosphere and hot water are great.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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a***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
the service is very satisfying, all employees are agile in fulfilling customer requests. For the food is ordinary but it is replaced by the view and other facilities that are very good. Hopefully can come here again another time
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Accommodation's Reply
12 Apr 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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Restaurant 4 The Onsen Hot Spring Resort Batu

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8.6
Very Good
From 983 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

8.6

Service and Facilites

8.9

People often mention about The Onsen Hot Spring Resort Batu
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Staff Friendliness (50)
Ambiance (50)
Bedroom (46)
Room Space (45)
Hotel Area (45)
Family Friendly (43)
Bathroom (42)
Wifi (38)
Variety (35)
Taste (34)
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Traveler Reviews The Onsen Hot Spring Resort Batu

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40
Customer reviews
C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All the staff are very friendly, the cleanliness is top notch. Room service is on time. There are also so many spots for taking photos that my camera memory will run out.
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Accommodation's Reply
04 Oct 2025
Dear Mr./Mrs., Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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Intan P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It was a really fun experience!! I'll be back! My girls day out was so much fun!
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear Mrs. Intan, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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R***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good service, room was ready before check-in time 😍
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Accommodation's Reply
01 Oct 2025
Dear Mrs. Ruslinda, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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Mohamad I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Okay then... the atmosphere is also very interesting and instagrammable
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Accommodation's Reply
23 Sep 2025
Dear Mr. Mohamad I, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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Sisca S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
A place that always makes an impression. Since my child was 2 years old, I have always returned to the onsen every year to celebrate my child's birthday.
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. Sisca, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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h***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Fun... Friendly staff, lots of activity areas. Delicious breakfast.
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Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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Yuniwati W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The service was excellent, the atmosphere comfortable, and the hot water for soaking was also satisfactory. A small suggestion... a cooler should be provided in each room, as upon check-in and entering our room, we were extremely hot due to the lack of air conditioning and only one cooler provided for each of the two rooms. We apologize and thank you.
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Accommodation's Reply
16 Aug 2025
Dear Mrs. Yuniwati W, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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E***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
My first experience of having a private onsen in this cottage, it was so much fun 😊
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good facilities, good services, and friendly staff
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Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto, General Manager
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Mariana n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 16 week(s) ago
Overall, it's okay, but the Fushimi restaurant lacks authentic Japanese flavor. Compared to ramen in Jakarta, the taste is quite different. The sushi is also lacking. The room was nice, clean, the bathroom was okay, the hotel was clean, and the staff was friendly and helpful. The soundproofing is lacking, so it can be noisy at night with traffic noise. From the onsen, you can walk to the paragliding site. Just ask the receptionist for the paragliding operator's phone number. The operator will then guide you via a shortcut through the rice fields/gardens to the landing site. It's about a 5-10 minute walk. Taking a Grab or ordering GrabFood/GoFood is also easy.
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Accommodation's Reply
19 Jul 2025
Dear Mrs. Mariana, Thank you for your review, criticism, and suggestions. We apologize for the inconvenience. We will evaluate and improve this in the future so that The Onsen Hot Spring & Resort can maintain the quality of products and services provided to every guest. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very satisfied staying at the onsen… the atmosphere is very comfortable
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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BANU S. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Perfect for a family vacation, with a Japanese theme, a private onsen that automatically turns on from 8 p.m. to 11 p.m., and complete room amenities, even without air conditioning (the rooms are cool even during the day). There are ATV rides, fishing, and kimono rentals.
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Accommodation's Reply
15 Jul 2025
Dear Mr. Banu S. A, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The staff was very helpful and accommodating. Shout out to Ms. Abel for being patient with us while we try the traditional costumes. The whole place is relaxing and enjoyable, just being one with nature. Will definitely come back.
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Accommodation's Reply
30 Jun 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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E***K
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
A pleasant experience, friendly and responsive hotel staff. A suggestion to provide a stair railing at the cottage entrance gate might help with access for seniors.
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Accommodation's Reply
24 Jun 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
A comfortable and quiet vacation spot for families, friendly and responsive staff, clean lodging rooms provided with yukata for every guest who stays, a Japanese-style breakfast menu is very suitable for our family's tongue. Private onsen in each lodging makes you relax by soaking in warm water while enjoying the romantic night atmosphere.
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2 people find it helpful
Accommodation's Reply
26 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
very satisfied with everything, the food, the atmosphere, everything, I want to go there again next time
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Accommodation's Reply
26 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Everything is good, only the wifi signal is sometimes error, maybe you can add a play area for the children.
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2 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr. Agus Saiful, Thank you for your review, criticism and suggestions, we apologize for the inconvenience, we will evaluate and improve in the future so that The Onsen Hot Spring & Resort can maintain the quality of products and services provided to every guest who comes. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
It's fun, but it's dark at night, I fell down the stairs when I was about to enter because it wasn't bright enough so I couldn't see that the stairs were quite high... everything was fine, I enjoyed staying here.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Ms. Nurul Ailiyah, Arigatōgozaimasu (ありがとうございます) Thank you for sharing your experience with us. We apologize for the inconvenience you experienced during your stay. We realize that some aspects of the room still need to be updated and we will look into this immediately. We also apologize for the incident that happened to you. We will take immediate steps to improve our facilities and services to meet the standards. We sincerely hope that you will give us the opportunity to provide a better experience in the future. Our team will work harder to ensure the comfort and satisfaction of our guests. Thank you for your criticism and feedback. Hopefully you will give us another chance to improve your impression of our hotel. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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A***L
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The Japanese style hotel is okay. The atmosphere and hot water are great.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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a***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
the service is very satisfying, all employees are agile in fulfilling customer requests. For the food is ordinary but it is replaced by the view and other facilities that are very good. Hopefully can come here again another time
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Accommodation's Reply
12 Apr 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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