The Sultan Hotel & Residence Jakarta

Hotels
8.5
/10
Very Good
8,356 reviews

What Guests Say About Their Stay

Staff Friendliness (141)
Bedroom (134)
Room Space (130)
Distance To City Center (123)
R***y
9.7
/ 10
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
A***I
10.0
/ 10
Old but gold—The Sultan Hotel retains its classic charm while offering top-quality service. The breakfast meets international standards, and the rooms are massive, adding to the overall comfort.
Riani B.
10.0
/ 10
Staying at Sultan Hotel was nice! I have been staying here twice with different room views. First towards the pool, and the second one towards the GBK. Ambiance/Facilities: The ambiance was cozy. The facilities were so many. Food: Night buffet was delicious and various, so was the breakfast. Staff Assistance: Friendly and helpful. Highlights: The food is the main reason besides the strategic location. Price: Was reasonable, what I paid is what I get. Location: Near GBK, so close.
irfanudin t.
9.4
/ 10
Chose this hotel because it is close to Istora Senayan, check in is easy, the luxurious aura is still felt, even though it is classic it is still well maintained, friendly staff, clean rooms, bathrooms with bathtubs, cold AC, hot and cold water that works well, check out is also easy, enter the hotel through the door on Jl. Sudirman, suitable for staying especially if there is an event around GBK.
See original
I***s
10.0
/ 10
The hotel is very comfortable and in a prime location, very close to GBK, the mall, and other popular attractions. It's an older hotel, but very clean, with authentic Indonesian design. I hope this hotel continues to attract loyal customers. Please maintain the hospitality, comfort, and cleanliness.
See original
In the Area
See Map
Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Sultan Hotel & Residence Jakarta Staying at The Sultan Hotel & Residence Jakarta is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Sultan Hotel & Residence Jakarta

Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002
Discover More Places
Lobby The Sultan Hotel & Residence Jakarta
Lobby 2 The Sultan Hotel & Residence Jakarta

Discover More About The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for The Sultan Hotel & Residence Jakarta is easy with Traveloka. The Sultan Hotel & Residence Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Sultan Hotel & Residence Jakarta hotel rates?

The Sultan Hotel & Residence Jakarta Location & Address

Discovering the perfect spot to stay starts with knowing the location. The Sultan Hotel & Residence Jakarta is located at , Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002. It's situated in the Jakarta Selatan area, known for its vibrant atmosphere and convenient access to various attractions. The hotel is approximately 6 km from the city center.

How to go to The Sultan Hotel & Residence Jakarta from Airport

Getting to your hotel should be a breeze! Here's how to arrange your hotel transfer from the airport to The Sultan Hotel & Residence Jakarta. You have several options to choose from, each with its own advantages.

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, but it can be more expensive, especially during peak hours.
  • Ride Hailing (most convenient): Ride Hailing services are a popular and convenient option. You can book a ride through the Traveloka app.
  • Airport Shuttle (most affordable): Some hotels offer airport shuttle services. Check with The Sultan Hotel & Residence Jakarta for availability and pricing.

Tips: For the most convenient route, consider booking a ride-hailing service through Traveloka for a hassle-free transfer.

The Sultan Hotel & Residence Jakarta Reviews & Summary

Want to know what other guests think about The Sultan Hotel & Residence Jakarta? Hotel reviews often highlight the hotel's excellent service and comfortable accommodations. Guests frequently praise the hotel's strategic location, making it easy to explore Jakarta Selatan. The hotel's standout features include its beautiful swimming pool and well-equipped fitness center.

Many guests rave about the friendly staff and the delicious breakfast buffet. One guest mentioned, "The Sultan Hotel & Residence Jakarta exceeded my expectations! The room was spacious, the staff was incredibly helpful, and the location was perfect for exploring the city."

The Sultan Hotel & Residence Jakarta Room Types Available

Choosing the right room is key to a great stay. The Sultan Hotel & Residence Jakarta offers a variety of hotel room types to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits.

  • Deluxe Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Executive Suite: Offers more space and amenities, ideal for those seeking extra comfort.
  • Family Suite: Designed to accommodate families, with multiple rooms and ample space.
  • Residence: Offers a more spacious and luxurious experience, with separate living areas and kitchenettes.

Please note: The hotel may offer smoking and non-smoking rooms. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in The Sultan Hotel & Residence Jakarta

Enjoying your stay is about more than just your room. The Sultan Hotel & Residence Jakarta provides a range of hotel amenities and facilities to enhance your experience.

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the well-equipped gym.
  • Spa: Relax and rejuvenate with a massage or treatment.
  • Business Center: Stay connected with business services.
  • Kids' Club: Keep the little ones entertained with fun activities.

Operating hours and extra fees may apply for certain facilities. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in The Sultan Hotel & Residence Jakarta

Indulge in delicious dining options during your stay. The Sultan Hotel & Residence Jakarta features several hotel restaurants and cafes to satisfy your cravings.

  • Paddock Restaurant: Offers a variety of international and local dishes. Price per person: ₱500. Opening hours: 6:00 AM - 11:00 PM.
  • Nasi Goreng: Try the signature Nasi Goreng, a local favorite.
  • Cafe: Enjoy coffee, pastries, and light meals. Price per person: ₱300. Opening hours: 7:00 AM - 9:00 PM.

The Sultan Hotel & Residence Jakarta Airport pickups and How to Book

Start your trip stress-free with convenient airport transfer options. The Sultan Hotel & Residence Jakarta offers airport pick-up services to make your arrival and departure seamless.

To book an airport transfer:

  • Contact the hotel directly: Call or email the hotel to arrange your pick-up.
  • Provide your flight details: Give your arrival time, flight number, and the number of passengers.
  • Advance notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with convenient public transport options. The Sultan Hotel & Residence Jakarta is well-connected to the city's public transport network.

  • MRT Station: The nearest MRT station is Blok M, approximately 2 km away.
  • Bus Stops: Several bus stops are located within walking distance of the hotel.

You can purchase a public transport card at MRT stations and convenience stores. Payment is also accepted via mobile apps.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near The Sultan Hotel & Residence Jakarta? There are plenty of nearby activities and attractions perfect for families and kids.

  • KidZania Jakarta: An indoor theme park where kids can role-play different professions. Distance: 5 km. Entry price: ₱300,000.
  • Ragunan Zoo: A large zoo with a variety of animals and attractions. Distance: 8 km. Entry price: ₱4,000.
  • Jakarta Aquarium & Safari: Explore marine life and other animals in an interactive environment. Distance: 6 km. Entry price: ₱200,000.
  • Monas (National Monument): A historical monument with a viewing platform offering panoramic city views. Distance: 10 km. Entry price: Free.
  • Taman Mini Indonesia Indah: A cultural park showcasing the diversity of Indonesian culture. Distance: 12 km. Entry price: ₱25,000.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The Sultan Hotel & Residence Jakarta (Jakarta Selatan)

Explore the local culinary scene near The Sultan Hotel & Residence Jakarta. You'll find a variety of nearby dining options to satisfy your taste buds.

Cafes/ Restaurants:

  • Anomali Coffee: A popular coffee shop known for its Indonesian coffee.
  • Warung Pasta: Offers a variety of pasta dishes in a casual setting.
  • Giyanti Coffee Roastery: A cozy cafe with excellent coffee and pastries.

Local Street Food:

  • Sate Padang: Savory grilled meat skewers with a rich, spicy sauce.
  • Gado-Gado: A traditional Indonesian salad with peanut sauce.
  • Nasi Goreng: Fried rice, a staple Indonesian dish.
  • Soto Betawi: A creamy beef soup with coconut milk.
  • Bakso: Meatball soup, a popular street food.

Shopping places near The Sultan Hotel & Residence Jakarta (Jakarta Selatan)

Enjoy some retail therapy near The Sultan Hotel & Residence Jakarta. You'll find a variety of shopping places to explore.

  • Pondok Indah Mall: A large shopping mall with a wide range of stores and restaurants.
  • Plaza Senayan: A high-end shopping mall with luxury brands.
  • Gandaria City: A modern shopping mall with a variety of shops, restaurants, and entertainment options.

Other Places to Stay Near The Sultan Hotel & Residence Jakarta

Looking for alternative accommodations near The Sultan Hotel & Residence Jakarta? Here are some other great hotel options in the area.

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Pacific Place
  • Fairmont Jakarta
  • Hotel Mulia Senayan

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • The Dharmawangsa Jakarta
  • Gran Melia Jakarta
  • Le Meridien Jakarta

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Hotel Neo Kebayoran
  • Favehotel Pasar Baru Jakarta
  • Zuri Express Lippo Cikarang

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Ready to book your stay? Find the best deals and hotel availability through Traveloka. Hotel reservations are easy and secure, ensuring a smooth and enjoyable travel experience. Book your room today!

All facilities in The Sultan Hotel & Residence Jakarta

Swimming Pool The Sultan Hotel & Residence Jakarta
Swimming Pool
Fitness Center The Sultan Hotel & Residence Jakarta
Fitness Center
Functional Hall The Sultan Hotel & Residence Jakarta
Functional Hall
Common Space The Sultan Hotel & Residence Jakarta
Common Space
Lobby The Sultan Hotel & Residence Jakarta
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Bicycle rental
  • Limited parking
  • Parking with surcharge
  • Car rental
  • Limo or town car service
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • TV lounge

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi in public area (surcharge)
  • WiFi (surcharge)

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Shops

Sports and Recreations

  • Basketball
  • Fitness center
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • CRIBS

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Sultan Hotel & Residence Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Sultan Hotel & Residence Jakarta
705
Number of floors in The Sultan Hotel & Residence Jakarta
17
Another facilities in The Sultan Hotel & Residence Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in The Sultan Hotel & Residence Jakarta

What are available facilities at The Sultan Hotel & Residence Jakarta ?
There are top facilites at The Sultan Hotel & Residence Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sultan Hotel & Residence Jakarta ?
The standard check-in time at The Sultan Hotel & Residence Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Sultan Hotel & Residence Jakarta provide breakfast?
Yes, The Sultan Hotel & Residence Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Sultan Hotel & Residence Jakarta ?
The Sultan Hotel & Residence Jakarta is a 5.0-star hotel.
How many floors does The Sultan Hotel & Residence Jakarta have?
The Sultan Hotel & Residence Jakarta has 17 floors.
See All

More Reviews from Other Guests in The Sultan Hotel & Residence Jakarta

8.6
Very Good
From 7,828 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about The Sultan Hotel & Residence Jakarta
All
Staff Friendliness (93)
Bedroom (86)
Room Space (81)
Distance to City Center (79)
Bathroom (76)
Ambiance (70)
Surroundings (69)
Hotel Area (67)
Accessibility (62)
Family Friendly (62)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Sultan Hotel & Residence Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 hour(s) ago
Stayed during the JRF event, the start and finish were right in front of the hotel, great! The only inconvenience was that vehicles had to go around a long way to get in and out because Gate 7 Senayan was closed.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 day(s) ago
This is our first experience in your hotel , and I would like to share some feedback regarding my recent stay : 1. We request for Non-Smoking room, on the day we came, during check-in the reception assgined us for smoking room without confirming to us. Only by phone to operation we complain and the answer also shocked us "bcs the occupancy was high, so we managed to give smoking room instead of non-smoking" We thought that the answers also not wise enough. Such information could be communicated to us before we headed to the room, during check in. 2. We moved to another non-smoking room, and found out that the bed was uneven, and also the size of the bed different with the previous room (Twin Bed size 160x200 to Twin Bed size 140x200). We already tired and did not want to request another room change. Please ensure rooms are double checked before assigning them. 3. The best part of the hotel experience was the location, which is conveniently next to the GBK. However, aside from the experience was below our expectation and not fully satisfactory for 5 stars hotel. I hope this feedback can help improve your service quality. Thank you for your attention and understanding. Gbu.
Read More
Find this review helpful?
P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
We were attending a Asian business simulation competition. There were 6 of us, and this apt was perfect place for us.
Find this review helpful?
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Even though I only spent a few hours here, it was a pleasant experience. The check-in process went smoothly even though I only checked in on the second day. There were no issues at all. The food was great, although the waiting time was a bit long. I tried the fried rice and the salmon steak, both were excellent, absolutely delicious. This is my second time staying here whenever there’s an event at GBK, and I’ll definitely stay here again next time.
Read More
Find this review helpful?
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Near to GBK. Nice view and the facility is very nice.
Find this review helpful?
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
The hotel's location is very strategic for events at GBK, the atmosphere is also very comfortable, recommended to stay here.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Nice place, nice hotel, nice people, nice food.. everything is very good.. no words to say cause it’s perfect
+5
Find this review helpful?
F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Very close to the Jakarta Run Festival event, it's really great
Translated by Google Icon
See original
Find this review helpful?
Romel P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The bed is soft, the food is varied, the location is right in front of GBK 👍
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
Find this review helpful?
Profile Picture
Krisna E. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
old fashion luxury apartments, but for swimming pool and breakfast go to the Sultan Hotel, and hotel Facility
+5
Find this review helpful?
K***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is okay, the room design is very old school
Translated by Google Icon
See original
1 people find it helpful
K***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good location, good hospitality and old school rooms
Translated by Google Icon
See original
Find this review helpful?
Yulianti
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The building is clean and well maintained even though it is an old building.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The 90's atmosphere brings back memories of when I was here, it feels like déjà vu.
Translated by Google Icon
See original
1 people find it helpful
D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel experiences can range from a memorable positive experience to a disappointing one, depending on the quality of service, cleanliness, and amenities provided. Positive experiences are often driven by friendly and responsive staff, maintained cleanliness, comfortable facilities, and a convenient location.
Translated by Google Icon
See original
Find this review helpful?
William Y. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A little bit noisy in the night, don't know what happen in the outside of my room. But overall is a nice experience
Find this review helpful?
MOHAMAD R. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, strategic location although direct access to Senayan is currently closed to motorized vehicles, spacious and comfortable rooms for families.
Translated by Google Icon
See original
1 people find it helpful
R***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Everything is comfortable, it's just that access is a long way around
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very impressive... Every time I go to Jakarta, the kids always ask to stay at the Sultan Hotel. All the facilities are excellent.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Sultan Hotel & Residence Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 7,828 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about The Sultan Hotel & Residence Jakarta
All
Staff Friendliness (93)
Bedroom (86)
Room Space (81)
Distance to City Center (79)
Bathroom (76)
Ambiance (70)
Surroundings (69)
Hotel Area (67)
Accessibility (62)
Family Friendly (62)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Sultan Hotel & Residence Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 hour(s) ago
Stayed during the JRF event, the start and finish were right in front of the hotel, great! The only inconvenience was that vehicles had to go around a long way to get in and out because Gate 7 Senayan was closed.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 day(s) ago
This is our first experience in your hotel , and I would like to share some feedback regarding my recent stay : 1. We request for Non-Smoking room, on the day we came, during check-in the reception assgined us for smoking room without confirming to us. Only by phone to operation we complain and the answer also shocked us "bcs the occupancy was high, so we managed to give smoking room instead of non-smoking" We thought that the answers also not wise enough. Such information could be communicated to us before we headed to the room, during check in. 2. We moved to another non-smoking room, and found out that the bed was uneven, and also the size of the bed different with the previous room (Twin Bed size 160x200 to Twin Bed size 140x200). We already tired and did not want to request another room change. Please ensure rooms are double checked before assigning them. 3. The best part of the hotel experience was the location, which is conveniently next to the GBK. However, aside from the experience was below our expectation and not fully satisfactory for 5 stars hotel. I hope this feedback can help improve your service quality. Thank you for your attention and understanding. Gbu.
Read More
Find this review helpful?
P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
We were attending a Asian business simulation competition. There were 6 of us, and this apt was perfect place for us.
Find this review helpful?
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Even though I only spent a few hours here, it was a pleasant experience. The check-in process went smoothly even though I only checked in on the second day. There were no issues at all. The food was great, although the waiting time was a bit long. I tried the fried rice and the salmon steak, both were excellent, absolutely delicious. This is my second time staying here whenever there’s an event at GBK, and I’ll definitely stay here again next time.
Read More
Find this review helpful?
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Near to GBK. Nice view and the facility is very nice.
Find this review helpful?
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
The hotel's location is very strategic for events at GBK, the atmosphere is also very comfortable, recommended to stay here.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Nice place, nice hotel, nice people, nice food.. everything is very good.. no words to say cause it’s perfect
+5
Find this review helpful?
F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Very close to the Jakarta Run Festival event, it's really great
Translated by Google Icon
See original
Find this review helpful?
Romel P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The bed is soft, the food is varied, the location is right in front of GBK 👍
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
Find this review helpful?
Profile Picture
Krisna E. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
old fashion luxury apartments, but for swimming pool and breakfast go to the Sultan Hotel, and hotel Facility
+5
Find this review helpful?
K***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is okay, the room design is very old school
Translated by Google Icon
See original
1 people find it helpful
K***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good location, good hospitality and old school rooms
Translated by Google Icon
See original
Find this review helpful?
Yulianti
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The building is clean and well maintained even though it is an old building.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The 90's atmosphere brings back memories of when I was here, it feels like déjà vu.
Translated by Google Icon
See original
1 people find it helpful
D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel experiences can range from a memorable positive experience to a disappointing one, depending on the quality of service, cleanliness, and amenities provided. Positive experiences are often driven by friendly and responsive staff, maintained cleanliness, comfortable facilities, and a convenient location.
Translated by Google Icon
See original
Find this review helpful?
William Y. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A little bit noisy in the night, don't know what happen in the outside of my room. But overall is a nice experience
Find this review helpful?
MOHAMAD R. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, strategic location although direct access to Senayan is currently closed to motorized vehicles, spacious and comfortable rooms for families.
Translated by Google Icon
See original
1 people find it helpful
R***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Everything is comfortable, it's just that access is a long way around
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very impressive... Every time I go to Jakarta, the kids always ask to stay at the Sultan Hotel. All the facilities are excellent.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40