Carlton Capri Hotel

Hotels
8.0
/10
Very Good
669 reviews

What Guests Say About Their Stay

Maribel

10.0
/ 10
Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar
See translation

Makinizi

10.0
/ 10
Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.

Kama

10.0
/ 10
Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city. The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.
In the Area
See Map
S Croce 595/a, Venice, Metropolitan City of Venice, Veneto, Italy, 30135

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Carlton Capri Hotel is located in area / city Venice. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Carlton Capri Hotel

S Croce 595/a, Venice, Metropolitan City of Venice, Veneto, Italy, 30135
Discover More Places
Others Carlton Capri Hotel
Others 2 Carlton Capri Hotel

Discover More About Carlton Capri Hotel

Location


Carlton Capri Hotel is located in area / city Venice.

About Carlton Capri Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Carlton Capri Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Carlton Capri Hotel exclusively for you.

With all facilities offered, Carlton Capri Hotel is the right place to stay.

All facilities in Carlton Capri Hotel

Others Carlton Capri Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours
  • Concierge

Public Facilities

  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in Carlton Capri Hotel

Important Note
  • Nearby parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at Carlton Capri Hotel
36
Number of floors in Carlton Capri Hotel
4
Another facilities in Carlton Capri Hotel
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Carlton Capri Hotel

What are available facilities at Carlton Capri Hotel?
There are top facilites at Carlton Capri Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Carlton Capri Hotel?
The standard check-in time at Carlton Capri Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Carlton Capri Hotel?
Carlton Capri Hotel is a 3.0-star hotel.
How many floors does Carlton Capri Hotel have?
Carlton Capri Hotel has 4 floors.
How many rooms are available at Carlton Capri Hotel?
Carlton Capri Hotel has 36 rooms in total.
See All

More Reviews from Other Guests in Carlton Capri Hotel

8.0
Very Good
From 669 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Carlton Capri Hotel

Number of reviews per page
20
40
Top reviews
Shelley
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean and everything worked. The location close o the Santa Lucia train station is convenient for walking around Venice. Our “matrimonial” bed was actually two singles pushed together, leaving a hard ridge in the center.
gina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

clean room and helpful staff
Anna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Dirty
Abby
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Property was very conveniently situated
Angela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had a great experience at the hotel. However, I had a rude, uncomfortable experience with one of the staff when checking out. He was short with glasses and a buzz cut. The man was extremely rude and making weird comments about my lack of speaking Spanish because of my last name. He only apologized once he could tell how uncomfortable the comment made me and told my boyfriend that “he’s allowed to joke around with the guests”.
Read More
gina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room temperature was good
Carroll
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rooms were very small but clean. Beds were fine. No luggage racks or storage. Tucked in a back ally where the gate was locked and we had to find our way in. We were not informed.
BALASUNDARRAJ
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We booked the property thru Expedia for our vacation well in advance. We requested a king bed they say they don't guarantee king bed agreed. When we walked in it was a ridiculous shocker; a double queen bed was put together the beds were pushed apart and pillows were stuffed in between two twin beds. Then they put a king size mattress pad on top and covered with a fitted sheet(ya they faked a king bed). We rolled out of bed a few times in the night. As the bed was hanging out that part was not usable, and the middle part was too squishy with pillows underneath to sleep on, hence we were left with only about half of a twin bed area to sleep on. The management or expedia did nothing inspite of sharing the issue and showing pictures and videos. The staff took no responsibility for this. It was not all; there was a huge air cooling system sitting on the floor with a large pipe running out the window hence we were not able to close the curtains and it was right next to the bed so getting in and out of bed was a challenge and stressfull on the back. This was a horrible experience & waste of money. Expedia is sure loosing standards.
Read More
Yoana
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything was perfect
Maribel
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar
Cristine
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I don't like leaving a negative review but felt this needed to be said. This was our groups' last stop after touring Greece, Croatia, and Slovenia, and we were excited to experience Venice for our last two days abroad. The hotel is located a couple streets off the Grand Canal, and looked quaint and welcoming. It's a small hotel, with one small elevator that doesn't even service the third floor!? Most of us were on the 1st floor, so we used the stairs. The stairwell was dingy with worn indoor outdoor carpet, the rooms were spacious but dated, and the shower inside the tub was extremely difficult to maneuver around in. But the biggest disappointment was the attitude of the desk staff. There was only one person there at the time we arrived, which wasn't the problem. It was the rude and condescending way we were talked to when we asked any questions at all. There was an advertisement at the desk for a boat tour, and when we asked the cost, the gentleman told us we needed to book it through the hotel and the price would be $37 per person, then stated we each had to pay an upfront fee of $11 IN CASH at the time we booked. We asked about paying with a card because we didn't all have cash, and he told us cash only and 'just go to the ATM'. We left to explore and actually walked by a boat tour company and stopped to inquire... those tickets were $25 and it was a fabulous 4 hour tour we thoroughly enjoyed! On a nicer note, the hotel breakfast was excellent, and serving staff was too.
Read More
Makinizi
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.
Read More
Wendy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent location and very friendly staff. The A/C was confusing and ours ending up being broken, but we were quickly given a new room and they made sure we were comfortable. The public transport made it very easy to get everywhere if you didn't want to walk.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The bathroom door could not be locked. The bed was alright but the service was great. Location was also amazing.
Ricardo
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The pictures are misleading. The room is much smaller than presented. The breakfast is very average, the eggs were cold and cold meats were not cold( smelled a little funny as well) Location is amazing .
Sharlene
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A short distance off the the very busy Grand canal. Easy access to train and bus stations. Used a porter to transport suitcases over bridge 30 E. for 3 suitcases. Quiet rooms, air conditioning, good breakfast 10 E. Helpful staff.
Kama
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city. The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.
Read More
Patrick
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great location and friendly staff. But disappointed in room. The room was definitely not soundproof and I couldn't figure out a way of taking a shower without flooding the bathroom.
Barb
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

As a first time visit to Venice, we didn’t know what to expect. The hotel staff were most accommodating and very helpful. The breakfast buffet had an amazing selection. I was a little concerned that the bed wouldn’t be comfortable and large enough for 2 adults, but it was more than adequate. Our room was exceptionally clean, bright, and nice and quiet. A must try is the roof top patio! Would definitely recommend the Capri!
Read More
Ming
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Check in and out quickly
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Carlton Capri Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 669 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Carlton Capri Hotel

Number of reviews per page
20
40
Top reviews
Shelley
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean and everything worked. The location close o the Santa Lucia train station is convenient for walking around Venice. Our “matrimonial” bed was actually two singles pushed together, leaving a hard ridge in the center.
gina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

clean room and helpful staff
Anna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Dirty
Abby
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Property was very conveniently situated
Angela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had a great experience at the hotel. However, I had a rude, uncomfortable experience with one of the staff when checking out. He was short with glasses and a buzz cut. The man was extremely rude and making weird comments about my lack of speaking Spanish because of my last name. He only apologized once he could tell how uncomfortable the comment made me and told my boyfriend that “he’s allowed to joke around with the guests”.
Read More
gina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room temperature was good
Carroll
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Rooms were very small but clean. Beds were fine. No luggage racks or storage. Tucked in a back ally where the gate was locked and we had to find our way in. We were not informed.
BALASUNDARRAJ
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We booked the property thru Expedia for our vacation well in advance. We requested a king bed they say they don't guarantee king bed agreed. When we walked in it was a ridiculous shocker; a double queen bed was put together the beds were pushed apart and pillows were stuffed in between two twin beds. Then they put a king size mattress pad on top and covered with a fitted sheet(ya they faked a king bed). We rolled out of bed a few times in the night. As the bed was hanging out that part was not usable, and the middle part was too squishy with pillows underneath to sleep on, hence we were left with only about half of a twin bed area to sleep on. The management or expedia did nothing inspite of sharing the issue and showing pictures and videos. The staff took no responsibility for this. It was not all; there was a huge air cooling system sitting on the floor with a large pipe running out the window hence we were not able to close the curtains and it was right next to the bed so getting in and out of bed was a challenge and stressfull on the back. This was a horrible experience & waste of money. Expedia is sure loosing standards.
Read More
Yoana
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything was perfect
Maribel
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar
Cristine
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I don't like leaving a negative review but felt this needed to be said. This was our groups' last stop after touring Greece, Croatia, and Slovenia, and we were excited to experience Venice for our last two days abroad. The hotel is located a couple streets off the Grand Canal, and looked quaint and welcoming. It's a small hotel, with one small elevator that doesn't even service the third floor!? Most of us were on the 1st floor, so we used the stairs. The stairwell was dingy with worn indoor outdoor carpet, the rooms were spacious but dated, and the shower inside the tub was extremely difficult to maneuver around in. But the biggest disappointment was the attitude of the desk staff. There was only one person there at the time we arrived, which wasn't the problem. It was the rude and condescending way we were talked to when we asked any questions at all. There was an advertisement at the desk for a boat tour, and when we asked the cost, the gentleman told us we needed to book it through the hotel and the price would be $37 per person, then stated we each had to pay an upfront fee of $11 IN CASH at the time we booked. We asked about paying with a card because we didn't all have cash, and he told us cash only and 'just go to the ATM'. We left to explore and actually walked by a boat tour company and stopped to inquire... those tickets were $25 and it was a fabulous 4 hour tour we thoroughly enjoyed! On a nicer note, the hotel breakfast was excellent, and serving staff was too.
Read More
Makinizi
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.
Read More
Wendy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent location and very friendly staff. The A/C was confusing and ours ending up being broken, but we were quickly given a new room and they made sure we were comfortable. The public transport made it very easy to get everywhere if you didn't want to walk.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The bathroom door could not be locked. The bed was alright but the service was great. Location was also amazing.
Ricardo
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The pictures are misleading. The room is much smaller than presented. The breakfast is very average, the eggs were cold and cold meats were not cold( smelled a little funny as well) Location is amazing .
Sharlene
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A short distance off the the very busy Grand canal. Easy access to train and bus stations. Used a porter to transport suitcases over bridge 30 E. for 3 suitcases. Quiet rooms, air conditioning, good breakfast 10 E. Helpful staff.
Kama
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city. The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.
Read More
Patrick
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great location and friendly staff. But disappointed in room. The room was definitely not soundproof and I couldn't figure out a way of taking a shower without flooding the bathroom.
Barb
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

As a first time visit to Venice, we didn’t know what to expect. The hotel staff were most accommodating and very helpful. The breakfast buffet had an amazing selection. I was a little concerned that the bed wouldn’t be comfortable and large enough for 2 adults, but it was more than adequate. Our room was exceptionally clean, bright, and nice and quiet. A must try is the roof top patio! Would definitely recommend the Capri!
Read More
Ming
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Check in and out quickly
Number of reviews per page
20
40