Hilton Molino Stucky Venice

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8.8
/10
Very Good
1,017 reviews

What Guests Say About Their Stay

Emily

10.0
/ 10
Lovely hotel in quiet but convenient location with shuttle boat directly from hotel dock to Piazza San Marco (every half hour or so) for a very reasonable additional fee. You’ll also find many excellent restaurants within a short walk on Giudecca. Hotel breakfast is excellent, dinner not so much, especially in the Rialto, which is not of the same caliber as surrounding options. (Don’t bother with the meal plan beyond breakfast. You will regret it!). The staff is wonderful, efficient and always helpful, which made for a very pleasant stay. There is also public transportation between airport and hotel for €18 per person, which is considerably less expensive but much longer, than private transportation. (An hour and a half with no restrooms on board… definitely something to think about.) All in all I can recommend this hotel and wouldn’t hesitate to book it again.

Miriam

10.0
/ 10
The Hotel is beautiful. Staff was friendly and helpful. Room was beautiful. Breakfast is worth getting for money. They offered a wonderful array of different items to try and eat. Includes champagne so you can do a wonderful mimosa for breakfast The Sky bar is worth checking out. The drinks are wonderful. The appetizers are worth trying and delicious. Love the entire experience and the view is breathtaking at sunset in the Sky lounge

Kathleen

10.0
/ 10
Excellent breakfast very reasonable. The staff was superb, helpful and friendly.
In the Area
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Giudecca 810, Venice, Metropolitan City of Venice, Veneto, Italy, 30133

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Hilton Molino Stucky Venice is located in area / city Venice. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hilton Molino Stucky Venice

Giudecca 810, Venice, Metropolitan City of Venice, Veneto, Italy, 30133
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Lobby Hilton Molino Stucky Venice
Exterior 2 Hilton Molino Stucky Venice

Discover More About Hilton Molino Stucky Venice

Discover the Grandeur of Hilton Molino Stucky Venice

Experience unparalleled luxury and historic charm at the Hilton Molino Stucky Venice, a magnificent hotel nestled on the Giudecca island, offering a unique perspective on the enchanting city of Venice. This iconic landmark, a former flour mill meticulously restored, seamlessly blends industrial heritage with contemporary elegance, providing an unforgettable stay for discerning travelers. Room rates at Hilton Molino Stucky Venice start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hilton Molino Stucky Venice Location

Located on the serene Giudecca island, Hilton Molino Stucky Venice offers a tranquil escape from the bustling crowds of central Venice, while remaining remarkably accessible. The hotel's address is Giudecca 810, Venice, Metropolitan City of Venice, Veneto, Italy, 30133. It is approximately a 15-minute boat ride from St. Mark's Square, the heart of Venice, and a convenient 30-minute transfer from Venice Marco Polo Airport (VCE). The atmosphere here is one of sophisticated tranquility, with stunning views of the Venetian lagoon and the historic city skyline. The hotel provides a complimentary shuttle boat service, ensuring easy access to the main attractions and transport hubs, making it an ideal base for exploring the wonders of the Veneto region.

Hilton Molino Stucky Venice Facilities & Services

Facilities for guests at Hilton Molino Stucky Venice are designed to cater to every need, ensuring a comfortable and memorable stay.
  • A spectacular rooftop swimming pool with panoramic views of Venice, open daily from 9:00 AM to 7:00 PM (seasonal operation, complimentary access).
  • The luxurious L'Alcova Restaurant, offering exquisite Italian cuisine with an estimated price per person of PHP 3,500 - PHP 5,000, open for dinner from 7:00 PM to 10:30 PM.
  • The elegant Skyline Rooftop Bar, perfect for enjoying cocktails with breathtaking sunset views, open from 5:00 PM to 1:00 AM.
  • A state-of-the-art fitness center, available 24/7 for guests.
  • The opulent Wellness Center & Spa, offering a range of treatments and therapies, with services starting from PHP 4,000. Operating hours are from 10:00 AM to 8:00 PM.
  • Complimentary shuttle boat service to St. Mark's Square and the Tronchetto parking island, running at regular intervals throughout the day.
  • Free parking space is available for guests arriving by car.
  • Meeting and event spaces are available for various occasions.
  • Family-friendly amenities, including cribs and high chairs upon request.

Hilton Molino Stucky Venice Room Types

The room types of Hilton Molino Stucky Venice offer a diverse range of accommodations to suit every preference, each exuding comfort and style.
  • Deluxe King Room:

    Featuring a king-sized bed, these rooms offer either a city view or a lagoon view. Available as non-smoking. Some rooms include a bathtub.
  • Deluxe Twin Room:

    Equipped with two twin beds, these rooms also provide city or lagoon views and are non-smoking. Bathtubs are available in select rooms.
  • Executive King Room:

    Offering enhanced amenities and access to the Executive Lounge, these rooms boast king-sized beds and stunning views. Non-smoking. Bathtubs are available.
  • Junior Suite:

    A spacious option with a king-sized bed, separate seating area, and beautiful views. Non-smoking. Includes a bathtub.
  • Executive Suite:

    Larger than the Junior Suite, these accommodations feature a king-sized bed, a separate living area, and premium amenities. Non-smoking. Bathtubs are standard.
  • Presidential Suite:

    The pinnacle of luxury, offering expansive living spaces, a king-sized bed, and unparalleled views of Venice. Non-smoking. Features a luxurious bathtub.
The hotel does not currently offer pet-friendly rooms.

Hilton Molino Stucky Venice Dining & Restaurants

Hilton Molino Stucky Venice boasts a selection of exquisite dining venues, each offering a unique culinary journey.
  • L'Alcova Restaurant:

    The hotel's signature restaurant, specializing in refined Italian cuisine with a focus on fresh, seasonal ingredients. Estimated price per person: PHP 3,500 - PHP 5,000. Operating hours: Dinner, 7:00 PM - 10:30 PM.
  • Skyline Rooftop Bar:

    An iconic spot for expertly crafted cocktails, fine wines, and light snacks, all while enjoying breathtaking panoramic views of Venice. Estimated price per person: PHP 1,500 - PHP 2,500. Operating hours: 5:00 PM - 1:00 AM.
  • Winery Bar:

    A cozy and intimate setting perfect for enjoying a glass of wine and small bites. Estimated price per person: PHP 1,000 - PHP 1,800. Operating hours: 11:00 AM - 11:00 PM.
  • Poached Bar:

    Located by the pool, this bar offers refreshing drinks and light meals during the day. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 10:00 AM - 6:00 PM (seasonal).

Hilton Molino Stucky Venice Nearby Attractions and Activities

The unique location of Hilton Molino Stucky Venice on Giudecca island provides a peaceful retreat while keeping you connected to the vibrant attractions of Venice.
  • St. Mark's Square (Piazza San Marco):

    The principal public square of Venice, home to St. Mark's Basilica, the Doge's Palace, and the Campanile. A short boat ride away.
  • Doge's Palace (Palazzo Ducale):

    A masterpiece of Gothic architecture and a symbol of Venetian power, offering a glimpse into the city's rich history.
  • Rialto Bridge (Ponte di Rialto):

    The oldest and most famous bridge spanning the Grand Canal, offering iconic views and a bustling market atmosphere.
  • Murano and Burano Islands:

    Famous for their glassmaking traditions and colorful houses, respectively. Easily accessible by Vaporetto (water bus).
  • Guggenheim Collection Venice:

    A renowned museum showcasing modern and contemporary art, located on the Grand Canal.
If you are looking for other activities around Hilton Molino Stucky Venice, check out the best deals on Traveloka: Recommended activities in Venice!

How to Get to Hilton Molino Stucky Venice from the Airport

Navigating your journey to Hilton Molino Stucky Venice is straightforward, with several convenient options available. The airport transfer service of Hilton Molino Stucky Venice ensures a smooth arrival.
  • Water Taxi:

    The most scenic and direct way to reach the hotel from Venice Marco Polo Airport (VCE). The journey takes approximately 30-40 minutes and costs around PHP 7,000 - PHP 10,000.
  • Alilaguna Water Bus:

    A more economical option from Venice Marco Polo Airport. Take the "Orange Line" to the Giudecca Stucky stop, which is right at the hotel. The journey takes about 1 hour and 15 minutes, costing approximately PHP 1,000 - PHP 1,500.
  • Private Car Transfer:

    You can arrange a private car transfer to Piazzale Roma (Venice's main bus and car terminal), followed by a short water taxi or Vaporetto ride to the hotel. The car transfer from VCE to Piazzale Roma costs around PHP 3,000 - PHP 5,000.
  • Hotel Shuttle Boat:

    The hotel operates a complimentary shuttle boat service from St. Mark's Square and Tronchetto, which can be reached by bus or taxi from the airport. This is a convenient way to reach the hotel once you are in Venice.
For seamless travel, consider booking airport transfer services in advance or inquire about the Hilton Molino Stucky Venice airport transfer directly with the hotel.

Summary of Why You Should Choose to Stay at Hilton Molino Stucky Venice

Choosing Hilton Molino Stucky Venice for your Venetian getaway promises an experience steeped in history, luxury, and unparalleled service.
  • Historic Grandeur:

    Stay in a beautifully restored former flour mill, offering a unique blend of industrial heritage and modern elegance.
  • Spectacular Views:

    Enjoy breathtaking panoramas of the Venetian lagoon and skyline from various vantage points, including the rooftop pool and bar.
  • Exceptional Amenities:

    Indulge in world-class facilities, including a stunning pool, a rejuvenating spa, and fine dining options.
  • Tranquil Location:

    Experience the peace and quiet of Giudecca island while remaining just a short boat ride from the heart of Venice.
  • Convenient Access:

    Benefit from the hotel's shuttle boat service, making exploration of Venice effortless.
Discover the best Room availability at Hilton Molino Stucky Venice and start planning your dream vacation. Booking Hilton Molino Stucky Venice is easy and rewarding.

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All facilities in Hilton Molino Stucky Venice

Swimming Pool Hilton Molino Stucky Venice
Swimming Pool
Entertainment Facility Hilton Molino Stucky Venice
Entertainment Facility
Lobby Hilton Molino Stucky Venice
Lobby
Exterior Hilton Molino Stucky Venice
Exterior
Others Hilton Molino Stucky Venice
Others

Sports and Recreations

  • Game room
  • Tennis
  • Fishing
  • Golf

Things to Do

  • Fitness center
  • Health club
  • Outdoor pool

Public Facilities

  • Coffee shop
  • Elevator
  • Room service

General

  • AC
  • Swimming pool

In-room Facilities

  • Hairdryer
  • TV

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hilton Molino Stucky Venice

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hilton Molino Stucky Venice
379
Number of floors in Hilton Molino Stucky Venice
7
Another facilities in Hilton Molino Stucky Venice
Game room, Tennis, Fishing, Golf, Fitness center

Frequently asked question in Hilton Molino Stucky Venice

What are available facilities at Hilton Molino Stucky Venice?
There are top facilites at Hilton Molino Stucky Venice such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hilton Molino Stucky Venice?
The standard check-in time at Hilton Molino Stucky Venice is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hilton Molino Stucky Venice?
Hilton Molino Stucky Venice is a 4.0-star hotel.
How many floors does Hilton Molino Stucky Venice have?
Hilton Molino Stucky Venice has 7 floors.
How many rooms are available at Hilton Molino Stucky Venice?
Hilton Molino Stucky Venice has 379 rooms in total.
See All

More Reviews from Other Guests in Hilton Molino Stucky Venice

8.8
Very Good
From 1,014 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Molino Stucky Venice

Number of reviews per page
20
40
Top reviews
Manu
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is new and beautifully done. It’s in a nice location away from the crowds in San Marco Piazza. The customer service at the hotel was poor, they didn’t care. We were jet lagged and overslept one of the days when our alarm did not go off. We missed breakfast and they even refused to give us a cup of coffee. They also charge 15 Euros for a water shuttle which is crazy since everyone takes the shuttle since that’s the only way to get to the hotel. Overall, disappointed by the poor customer service at the hotel.
Read More
kevin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing! I would stay there again
Emily
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel in quiet but convenient location with shuttle boat directly from hotel dock to Piazza San Marco (every half hour or so) for a very reasonable additional fee. You’ll also find many excellent restaurants within a short walk on Giudecca. Hotel breakfast is excellent, dinner not so much, especially in the Rialto, which is not of the same caliber as surrounding options. (Don’t bother with the meal plan beyond breakfast. You will regret it!). The staff is wonderful, efficient and always helpful, which made for a very pleasant stay. There is also public transportation between airport and hotel for €18 per person, which is considerably less expensive but much longer, than private transportation. (An hour and a half with no restrooms on board… definitely something to think about.) All in all I can recommend this hotel and wouldn’t hesitate to book it again.
Read More
Miriam
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Hotel is beautiful. Staff was friendly and helpful. Room was beautiful. Breakfast is worth getting for money. They offered a wonderful array of different items to try and eat. Includes champagne so you can do a wonderful mimosa for breakfast The Sky bar is worth checking out. The drinks are wonderful. The appetizers are worth trying and delicious. Love the entire experience and the view is breathtaking at sunset in the Sky lounge
Read More
Kathleen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent breakfast very reasonable. The staff was superb, helpful and friendly.
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great overall experience
Jill
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A beautiful hotel with amazing rooftop bar and breakfast. Recommend a room with view of Venice- stunning
Tiejun
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice
Ty
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No WiFi included with a five star hotel is inconvenient. Having to pay per 24 hours is not something I have seen in a long time.
Roberta
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall my experience felt more in line with a four-star property rather than a five-star hotel. The breakfast was particularly disappointing. The quality and organisation did not meet expectations, and the atmosphere was far from relaxing. On one occasion, I was seated next to the coffee machine, which produced a constant and rather intrusive noise, making it difficult to enjoy the meal. In addition, children were not always adequately supervised, and some approached the buffet as though it were a school canteen, which further detracted from the overall experience. While the staff were generally kind and courteous, the level of professionalism was inconsistent. The more experienced members of staff provided a noticeably better service, whereas some of the younger employees seemed insufficiently trained and lacked awareness of the standards expected in a hotel of this category.
Read More
Stephanie
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is extremely beautiful and completely spotless. The breakfast was superb with so much choice. Shuttles were on time and with plenty room. The hotel is let down by some of the staff who are not super friendly and we didn’t always feel welcomed. The aircon in our room was also broken. We ordered two coffees to our room and had to pay 24 euros for the pleasure. The pool is only open in summer months.
Read More
Oliver
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We had a great stay at Hilton Molino Stucky Venice. We would highly recommend this hotel. The rooms are generous in size, and the hotel is simply stunning.
Dawn
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location water shuttle view
Jim
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

What a beautiful hotel. Converted old flour mill with a view. The rooms are modern with old exposed timbers. Never heard other guests. The breakfast buffet is world class. Something for e everyone, Americans, Brits or Europeans will find what they want.
Mark
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

excellent service in a world quality hotel
Cynthia
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location
Cathy
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The spa was an extra €40 to use which the included the hot tub and sauna so this should have been mentioned. There is also a charge to use the shuttle into town which was not explained or advertised. There was no free water in the rooms. To access WiFi that was good enough for video call use was also an extra fee of €20 per day. We got there late on the first eve at 11.20 amd although room service was advertised until 12 we were told there was no kitchen service and absolutely nothing to eat - not even snacks that eve. As much as we liked the hotel, all of the above definitely detracted from the experience.
Read More
Jill
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely property with a very upscale feel. Just a short ride over to San Marcos on their shuttle or ride the local water buses for more adventure 👍
Anastassija
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Enjoyed my stay and never even had a doubts on choosing this place. Well arranged, and hotel had own Shuttle as well. Although, I did not like the range of vegetables. There were no cucumbers, tomatoes, was only something for creaser salad, but was not what I was looking for. And didn't like rooftop bar, well presented cocktails menu, but cocktails were not as good as presented. However, lady swapped my cocktail with another one. Price and quality was not worth it.
Read More
Tedric
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes yes & yes
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hilton Molino Stucky Venice

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,014 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Molino Stucky Venice

Number of reviews per page
20
40
Top reviews
Manu
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is new and beautifully done. It’s in a nice location away from the crowds in San Marco Piazza. The customer service at the hotel was poor, they didn’t care. We were jet lagged and overslept one of the days when our alarm did not go off. We missed breakfast and they even refused to give us a cup of coffee. They also charge 15 Euros for a water shuttle which is crazy since everyone takes the shuttle since that’s the only way to get to the hotel. Overall, disappointed by the poor customer service at the hotel.
Read More
kevin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing! I would stay there again
Emily
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel in quiet but convenient location with shuttle boat directly from hotel dock to Piazza San Marco (every half hour or so) for a very reasonable additional fee. You’ll also find many excellent restaurants within a short walk on Giudecca. Hotel breakfast is excellent, dinner not so much, especially in the Rialto, which is not of the same caliber as surrounding options. (Don’t bother with the meal plan beyond breakfast. You will regret it!). The staff is wonderful, efficient and always helpful, which made for a very pleasant stay. There is also public transportation between airport and hotel for €18 per person, which is considerably less expensive but much longer, than private transportation. (An hour and a half with no restrooms on board… definitely something to think about.) All in all I can recommend this hotel and wouldn’t hesitate to book it again.
Read More
Miriam
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Hotel is beautiful. Staff was friendly and helpful. Room was beautiful. Breakfast is worth getting for money. They offered a wonderful array of different items to try and eat. Includes champagne so you can do a wonderful mimosa for breakfast The Sky bar is worth checking out. The drinks are wonderful. The appetizers are worth trying and delicious. Love the entire experience and the view is breathtaking at sunset in the Sky lounge
Read More
Kathleen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent breakfast very reasonable. The staff was superb, helpful and friendly.
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great overall experience
Jill
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A beautiful hotel with amazing rooftop bar and breakfast. Recommend a room with view of Venice- stunning
Tiejun
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice
Ty
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No WiFi included with a five star hotel is inconvenient. Having to pay per 24 hours is not something I have seen in a long time.
Roberta
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall my experience felt more in line with a four-star property rather than a five-star hotel. The breakfast was particularly disappointing. The quality and organisation did not meet expectations, and the atmosphere was far from relaxing. On one occasion, I was seated next to the coffee machine, which produced a constant and rather intrusive noise, making it difficult to enjoy the meal. In addition, children were not always adequately supervised, and some approached the buffet as though it were a school canteen, which further detracted from the overall experience. While the staff were generally kind and courteous, the level of professionalism was inconsistent. The more experienced members of staff provided a noticeably better service, whereas some of the younger employees seemed insufficiently trained and lacked awareness of the standards expected in a hotel of this category.
Read More
Stephanie
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is extremely beautiful and completely spotless. The breakfast was superb with so much choice. Shuttles were on time and with plenty room. The hotel is let down by some of the staff who are not super friendly and we didn’t always feel welcomed. The aircon in our room was also broken. We ordered two coffees to our room and had to pay 24 euros for the pleasure. The pool is only open in summer months.
Read More
Oliver
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We had a great stay at Hilton Molino Stucky Venice. We would highly recommend this hotel. The rooms are generous in size, and the hotel is simply stunning.
Dawn
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location water shuttle view
Jim
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

What a beautiful hotel. Converted old flour mill with a view. The rooms are modern with old exposed timbers. Never heard other guests. The breakfast buffet is world class. Something for e everyone, Americans, Brits or Europeans will find what they want.
Mark
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

excellent service in a world quality hotel
Cynthia
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location
Cathy
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The spa was an extra €40 to use which the included the hot tub and sauna so this should have been mentioned. There is also a charge to use the shuttle into town which was not explained or advertised. There was no free water in the rooms. To access WiFi that was good enough for video call use was also an extra fee of €20 per day. We got there late on the first eve at 11.20 amd although room service was advertised until 12 we were told there was no kitchen service and absolutely nothing to eat - not even snacks that eve. As much as we liked the hotel, all of the above definitely detracted from the experience.
Read More
Jill
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely property with a very upscale feel. Just a short ride over to San Marcos on their shuttle or ride the local water buses for more adventure 👍
Anastassija
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Enjoyed my stay and never even had a doubts on choosing this place. Well arranged, and hotel had own Shuttle as well. Although, I did not like the range of vegetables. There were no cucumbers, tomatoes, was only something for creaser salad, but was not what I was looking for. And didn't like rooftop bar, well presented cocktails menu, but cocktails were not as good as presented. However, lady swapped my cocktail with another one. Price and quality was not worth it.
Read More
Tedric
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes yes & yes
Number of reviews per page
20
40