New Alexander

Hotels
7.1
/10
Pleasant
201 reviews

What Guests Say About Their Stay

Michael
10.0
/ 10
The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here.
Suzanne
10.0
/ 10
I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Suzanne
10.0
/ 10
When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
In the Area
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Via Bersaglieri d'Italia 19, Genova, Metropolitan City of Genova, Liguria, Italy, 16126

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
New Alexander is located in area / city Genoa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New Alexander

Via Bersaglieri d'Italia 19, Genova, Metropolitan City of Genova, Liguria, Italy, 16126
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Discover More About New Alexander

Location


New Alexander is located in area / city Genoa.

About New Alexander

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at New Alexander.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, New Alexander is the right place to stay.

All facilities in New Alexander

Others New Alexander
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Breakfast
  • Bar

General

  • Parking
  • Parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in New Alexander

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 5 for children
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Nearby parking fee: EUR 20 per day (262 ft away)
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Alexander
35
Another facilities in New Alexander
Others, Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff

Frequently asked question in New Alexander

What are available facilities at New Alexander?
There are top facilites at New Alexander such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at New Alexander?
The standard check-in time at New Alexander is starting from 14:00 - 20:00 while the latest check-out time is at Before 11:00
Does New Alexander provide breakfast?
Yes, New Alexander provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New Alexander?
New Alexander is a 3.0-star hotel.
How many rooms are available at New Alexander?
New Alexander has 35 rooms in total.
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More Reviews from Other Guests in New Alexander

Overall Ratings & Reviews New Alexander

Traveloka (1)
Other sources (200)
7.2
Pleasant
From 200 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New Alexander

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great location for convenient access to the port and cruise line. Friendly helpful staff.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location for cruise access. Good value.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here.
Read More
David
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Arrived to the location from train station. Needed to visit the cruise terminal and the hotel was a perfect distance from train station and cruise terminal to be able to walk to either. The location seemed alot nicer in the pictures.
Bradley
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The early morning staff (gentleman) was a bit short and not nice. I am guessing because we arrived at 4:30 am due to flight delays. After standing outside ringing a door bell for maybe 20 minutes. He asked "why didn't you use the bell" I guess that question was because I knocked on a back door or window and it woke him up. The elevator can only hold two people and two small suitcase. I could image during the day, it won't be available. Luckly it is only 6 floors. This place will not work for disabled or handicap people at all. The room was clean but both beds had stained on dust cover or comforter. The window was left open (without a screen) and there were a collection of flying bugs (moths and mosquitoes) The shower was a closet 38 inch (96cm) cube. I am 6'2 (187cm) and 260 (118km). So I could not bent over or raise my arms in the shower closet. The water came out of the shower head has a very light mist. The best part was it is a short walk to the cruise ship docks and the normal front desk receptionist (women) was lovely and nice.
Read More
Song-Fang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Convenient for transportation.
Stanislav
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Silvio
icon-Business
Business
4.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Not worth the money. Better to do an AirB&B
Christopher
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Filthy old and uncomfortable.
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great place not too far from port area.
Lijing
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Excellent
Lijing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

What a beautiful and lovely hotel!
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Not very clean and didn't seem to safe
Hiroaki
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Concern about lift
Victor
8.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Place is really nice but the area does not feel safe
Verified traveler
6.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

+ near railway station + good price - not so clean - old rooms - not so safety district
Calvin
icon-Leisure
Leisure
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Vestiges of 1970's design, lots of hot water, friendly staff.
Horrol
icon-Business
Business
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Friendly and nice staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 New Alexander

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews New Alexander

Traveloka (1)
Other sources (200)
7.2
Pleasant
From 200 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New Alexander

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great location for convenient access to the port and cruise line. Friendly helpful staff.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location for cruise access. Good value.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here.
Read More
David
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Arrived to the location from train station. Needed to visit the cruise terminal and the hotel was a perfect distance from train station and cruise terminal to be able to walk to either. The location seemed alot nicer in the pictures.
Bradley
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The early morning staff (gentleman) was a bit short and not nice. I am guessing because we arrived at 4:30 am due to flight delays. After standing outside ringing a door bell for maybe 20 minutes. He asked "why didn't you use the bell" I guess that question was because I knocked on a back door or window and it woke him up. The elevator can only hold two people and two small suitcase. I could image during the day, it won't be available. Luckly it is only 6 floors. This place will not work for disabled or handicap people at all. The room was clean but both beds had stained on dust cover or comforter. The window was left open (without a screen) and there were a collection of flying bugs (moths and mosquitoes) The shower was a closet 38 inch (96cm) cube. I am 6'2 (187cm) and 260 (118km). So I could not bent over or raise my arms in the shower closet. The water came out of the shower head has a very light mist. The best part was it is a short walk to the cruise ship docks and the normal front desk receptionist (women) was lovely and nice.
Read More
Song-Fang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Convenient for transportation.
Stanislav
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Silvio
icon-Business
Business
4.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Not worth the money. Better to do an AirB&B
Christopher
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Filthy old and uncomfortable.
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great place not too far from port area.
Lijing
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Excellent
Lijing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

What a beautiful and lovely hotel!
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
kevin
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Not very clean and didn't seem to safe
Hiroaki
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Concern about lift
Victor
8.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Place is really nice but the area does not feel safe
Verified traveler
6.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

+ near railway station + good price - not so clean - old rooms - not so safety district
Calvin
icon-Leisure
Leisure
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Vestiges of 1970's design, lots of hot water, friendly staff.
Horrol
icon-Business
Business
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Friendly and nice staff
Number of reviews per page
20
40