New Alexander

Hotels
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7.1
Pleasant
257 reviews

What Guests Say About Their Stay

Paulina

10.0
/ 10
Excelente ubicación cerca a la estación de tren, metro y bus turístico. Muy amable el personal de recepción.
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Michael

10.0
/ 10
The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here.

Suzanne

10.0
/ 10
I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
In the Area
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Via Bersaglieri d'Italia 19, Genova, Metropolitan City of Genova, Liguria, Italy, 16126

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
New Alexander is located in area / city Genoa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New Alexander

Via Bersaglieri d'Italia 19, Genova, Metropolitan City of Genova, Liguria, Italy, 16126
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Lobby New Alexander
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Discover More About New Alexander

General
Near Port of Genoa Cruise Ship Terminal

Location
With a stay at New Alexander, you'll be centrally located in Genoa, steps from Christopher Columbus Monument and Piazza Acquaverde. This hotel is 0.2 mi (0.4 km) from Galata Maritime Museum and 0.7 mi (1.1 km) from Royal Palace.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Piazza Principe - 0.1 km / 0.1 mi
Genoa Maritime Station - 0.3 km / 0.2 mi
Christopher Columbus Monument - 0.3 km / 0.2 mi
Piazza Acquaverde - 0.3 km / 0.2 mi
Galata Maritime Museum - 0.4 km / 0.3 mi
Royal Palace - 0.6 km / 0.3 mi
University of Genoa - 0.6 km / 0.4 mi
Basilica della Santissima Annunziata del Vastato - 0.8 km / 0.5 mi
Port of Genoa Cruise Ship Terminal - 0.8 km / 0.5 mi
Castello d'Albertis - 0.9 km / 0.6 mi
Museum of World Cultures (Museo delle Culture del Monde) - 1.1 km / 0.7 mi
Villa Rosazza Di Negro - 1.1 km / 0.7 mi
Old Port - 1.1 km / 0.7 mi
National Gallery of Palazzo Spinola - 1.2 km / 0.7 mi
Via Garibaldi - 1.2 km / 0.7 mi

The preferred airport for New Alexander is Cristoforo Colombo Airport (GOA) - 6.5 km / 4 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Dining
Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in New Alexander

Lobby New Alexander
Lobby
Exterior New Alexander
Exterior
Bedroom New Alexander
Bedroom
Others New Alexander
Others
In-room Bathroom New Alexander
In-room Bathroom

Transportation

  • Secure parking

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Disabled access friendly

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Accommodation Policy & General Information in New Alexander

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Alcohol is not permitted at this property.

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 11:00

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 5 for children
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Nearby parking fee: EUR 20 per day (262 ft away)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No alcohol allowed onsite, No rollaway/extra beds available

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Alexander
35
Another facilities in New Alexander
Secure parking, TV lounge, Breakfast, Free WiFi, Disabled access friendly

Frequently asked question in New Alexander

What are available facilities at New Alexander?
There are top facilites at New Alexander such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at New Alexander?
The standard check-in time at New Alexander is starting from 14:00 - 20:00 while the latest check-out time is at Before 11:00
Does New Alexander provide breakfast?
Yes, New Alexander provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New Alexander?
New Alexander is a 3.0-star hotel.
How many rooms are available at New Alexander?
New Alexander has 35 rooms in total.
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More Reviews from Other Guests in New Alexander

Overall Ratings & Reviews New Alexander

Traveloka (1)
Other sources (256)
7.2
Pleasant
From 256 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

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Traveler Reviews New Alexander

Number of reviews per page
20
40
Top reviews
Paulina
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excelente ubicación cerca a la estación de tren, metro y bus turístico. Muy amable el personal de recepción.
Norine
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Mold in the shower
Usman
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice clean hotel
Usman
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice hotel friendly staff and good location for day trips near the station !
MARIA
icon-
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Cleanliness was mediocre. The cleaning team was not doing a proper job, bed not made, no replacement towels, besides, one of the cleaners was constantly spitting while doing his job. Disgusting!
Linda
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

No one spoke English and very very rude when I suggested using translate app. They charged 7 euros for breakfast that did not look very good. I had 2 cups of coffee and a glass of oj for 7 euros. Location was good for us but nothing else was. Would not stay here again.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

great location for convenient access to the port and cruise line. Friendly helpful staff.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Good location for cruise access. Good value.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here.
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David
icon-Business
Business
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Arrived to the location from train station. Needed to visit the cruise terminal and the hotel was a perfect distance from train station and cruise terminal to be able to walk to either. The location seemed alot nicer in the pictures.
Bradley
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The early morning staff (gentleman) was a bit short and not nice. I am guessing because we arrived at 4:30 am due to flight delays. After standing outside ringing a door bell for maybe 20 minutes. He asked "why didn't you use the bell" I guess that question was because I knocked on a back door or window and it woke him up. The elevator can only hold two people and two small suitcase. I could image during the day, it won't be available. Luckly it is only 6 floors. This place will not work for disabled or handicap people at all. The room was clean but both beds had stained on dust cover or comforter. The window was left open (without a screen) and there were a collection of flying bugs (moths and mosquitoes) The shower was a closet 38 inch (96cm) cube. I am 6'2 (187cm) and 260 (118km). So I could not bent over or raise my arms in the shower closet. The water came out of the shower head has a very light mist. The best part was it is a short walk to the cruise ship docks and the normal front desk receptionist (women) was lovely and nice.
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Song-Fang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Convenient for transportation.
Stanislav
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Silvio
icon-Business
Business
4.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Not worth the money. Better to do an AirB&B
Christopher
2.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Filthy old and uncomfortable.
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great place not too far from port area.
Lijing
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Excellent
Lijing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

What a beautiful and lovely hotel!
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
Number of reviews per page
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Exterior 4 New Alexander

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.